Hey guys, I haven't done anything to my phone but all of the sudden, the data and phone signal basically quit working. I have a very hard time getting texts, phone calls etc to go though but it will eventually (usually takes a while or a few tries) and as far as data goes, I basically have no connectivity at all unless I'm on wifi. It says 3g or H every once in a while, but it's really slow and usually doesn't stay for long. I'm running CM9, and like I said before I didn't change anything that I'm aware of that would have caused this problem. It worked fine before, and it just stopped. Ideas? Thanks
iamtheculprit said:
Hey guys, I haven't done anything to my phone but all of the sudden, the data and phone signal basically quit working. I have a very hard time getting texts, phone calls etc to go though but it will eventually (usually takes a while or a few tries) and as far as data goes, I basically have no connectivity at all unless I'm on wifi. It says 3g or H every once in a while, but it's really slow and usually doesn't stay for long. I'm running CM9, and like I said before I didn't change anything that I'm aware of that would have caused this problem. It worked fine before, and it just stopped. Ideas? Thanks
Click to expand...
Click to collapse
have you called your provider? maybe its on their end.
I'm having the same exact problem... it shows my 3g it shows all my bars but instead of the bars being colored or the 3g be in color is gray. Also I cannot get back conectivity until I restart the phone. Does anybody have an idea what this is?
Are you on AT&T? I was not having any problems until a certain point in time, and I didn't change or do anything to incite them. I'm not even getting calls anymore, I'll just get all my texts in a wave every few hours. My data is useless, it won't stream, or load web pages, and my phone is frequently saying "Emergency calls only" when I'm sitting at my freaking house (which normally has full 3g and cell signal and is very fast)
This just started occuring with my 9020a on AT&T the first week of March. I switched SIM cards twice, spent about an hour on the phone with ATT, and sent the device back to Samsung who rolled back the software to 2.3.4 and the Radio to UKE1.
I still have the issue. Samsung says its not them. ATT does nothing. It;s liek the phone just stopped working, started dropped calls, missing calls, and the internet connection sucks. I have an iphone for work through ATT as well and have no issues with signal.
ANy help is appreciated.
Hmm
Make sure you have the right, most up to date settings for APN, and flash original radios. if it still doesn't work, make sure you have the i9020A, which has the at&t 3g antenna, not i9020T which has the T-Mobile antenna, vice versa.
Have you tried other radios for your device (make sure you flash the appropriate ones for your model)? Any signal info under Phone Information when dialing *#*#4636#*#*?
ChemicalD said:
This just started occuring with my 9020a on AT&T the first week of March. I switched SIM cards twice, spent about an hour on the phone with ATT, and sent the device back to Samsung who rolled back the software to 2.3.4 and the Radio to UKE1.
I still have the issue. Samsung says its not them. ATT does nothing. It;s liek the phone just stopped working, started dropped calls, missing calls, and the internet connection sucks. I have an iphone for work through ATT as well and have no issues with signal.
ANy help is appreciated.
Click to expand...
Click to collapse
Sounds like you're having the exact same problem I am having. I switched sim cards, flashed different roms, etc and nothing. (although to be fair, after the new sim, things work better, but still not well) I'm about ready to pop my sim back in my craptivate and just go with that... or buy an iphone off of craigslist.
Billchen0014 said:
Make sure you have the right, most up to date settings for APN, and flash original radios. if it still doesn't work, make sure you have the i9020A, which has the at&t 3g antenna, not i9020T which has the T-Mobile antenna, vice versa.
Click to expand...
Click to collapse
I am 100% sure I have the 9020a, but I don't know anything about APN and flashing radios. I have only ever flashed full roms before, so I wouldn't know where to look for the original radio.
Oogway13 said:
Have you tried other radios for your device (make sure you flash the appropriate ones for your model)? Any signal info under Phone Information when dialing *#*#4636#*#*?
Click to expand...
Click to collapse
I have not tried other radios. The signal info seems solid, sitting at my house, but the 3g is still horridly slow. It taked 15-30 seconds to load a webpage, even a pretty mundane one like google. Messages still come through in waves, and often won't send
About your APN, AT&T should provide you with the proper values to put in under Settings | Wireless & Network | More | Mobile Networks | Access Points Names.
If you are on ICS, they values should populate by themselves.
Can you try flashing other radios and see if you encounter the same problem:
http://forum.xda-developers.com/showthread.php?t=1116884
Make sure you backup your EFS folder (and all data for that matter).
I had similar problems, they were related to turning 3g on/off with a APN widget while the phone had little signal. As soon as started enabling and disabling 3g on the android options everything was back normal.
alexfiorani said:
I had similar problems, they were related to turning 3g on/off with a APN widget while the phone had little signal. As soon as started enabling and disabling 3g on the android options everything was back normal.
Click to expand...
Click to collapse
the data works most of the time now it's just retardedly slow. I can't stream music even on low quality, nor can I watch youtube without leaving it for 5 minutes to buffer,pages take forever to load, and I was downloading a 6 meg app and it took 20 minutes to download whenI was leaving the phone alone and not moving. I got really sick of trying to fix it and finally gave it to geeksquad to send in to get replaced. sigh.
Related
Hi all,
First time poster, long time lurker I'd just like to say thanks to everyone in the community. You guys rock.
That said, I am having a minor issue with my G1. I have T-Mobile & my phone is SIM unlocked (I don't know if that would make a difference) and currently running JFv1.5 with the latest radio (2.22.19.26I). The problem is that when I disconnect from a wireless network, my data connection to T-Mobile doesn't pick back up. When I go into Call Settings / Network Operators I let it search for networks and sometimes my phone will have to Re-Register on T-Mobile and other times it will say that its already registered to T-Mobile but the data connection still won't work. The only thing I've found to solve that is a reboot of the phone.
This has happened a few random times when I was on RC33 and one of the Haykuro builds but it has become more frequent since I've updated to JFv1.5. Also, I dunno if it helps to mention but I went to a T-Mobile store earlier this week & swapped out the SIM card with a new one and have gotten the same results.
Is anyone else having this problem? I've searched to no avail and was curious. Thanks.
dissconnect
That's just typical crappy T Mobile service have the same prob here since I'm not close to a T Mobile tower when it loses web access it dumps the connection to reconnect
So that's it? I should chock this up to my carrier's signal being ****ty in random places? No one else has had this issue at all?
padalabra said:
So that's it? I should chock this up to my carrier's signal being ****ty in random places? No one else has had this issue at all?
Click to expand...
Click to collapse
I am having this issue. Never had a problem until I updated the radio to the latest version
I have had the new radio since the JF build with cupcake. My signal was great until yesterday. It will go from the lowest to highest in the case of the bar. When I reboot my phone it takes much longer to connect to the network. BUT I think my issue is with the fact my market (Columbus, Ohio) was rumored to get 3G by this june. So I am guessing its just TMobile doing the upgrades and whatever they need to do to impliment the 3G rollout.
lately ive been having horrible service. dont know if it has to do with the new LX being released.
Hi,
I am on 5.02h and was having random disconnects on .26 radio.
I went back to .22 saffaire radio and my connection is more stable now.
I am not sure if others have experienced this as well.
I have flashed my phone yesterday with latest from Haykuro with CUPCAKE. (NO SD APPS)
Phone is running a little slower and I started having the issues with the DATA connection.
In the middle of the Web page loading, the phone looses data connection and I am only left with ability to use voice. The data connection comes back in a few minutes and same thing happens as soon as start using the data connection again.
I do not know if previously stable connection at my location all of a sudden became bad or the new build is causing this.......
just to add
Not to dissenlighten people here but t mob has crappy serivce to rural areas. I myself live in brunswick md usa. I have had. 2 bars since I first got this phone with rc30 with constant dumps to no signal all the time when it upgraded to rc33 still the same thing. Then I rooted my to jf rc33 still the same thing. After that I used jf 1.5 and it still craps out. When I go 20 mins to the north to frederick,md I get full bars and no dissconnects so if it where a radio issue there would have been some kinda difference between radio updates. I myself am a ham operator so I should know how radio signal works so when I chock it up to t mobs crappy service I do not do this lightly since the nearest tower is 20 mins either way from me. People need to stop blaming other peoples builds for this issue since the radio update is from google. If I pop a att sim I get full bar and no dissconnects cause the tower they use is closer that's how I know it's a t mob problem not an issue with the radio. Remember troubleshooting is the best way to see where the problem is. Till t mob puts up more towers and fixxes the packet loss to the phone to remedey this then we will all have crappy service which does not seem to be in the near future for anyone.
I had a similar problem when I was on stock RC30. I called in to tech support and they set up a new APN on the phone so it would switch back to EDGE faster if I lose the wifi connection. I would suggest if you're not around stable wifi, just turn it off.
Ok look at these pictures, it shows me that I'm connected to LTE, even though I have a bad signal yet I get no 4G icon and no data. I'm very confused because it was working fine but then just stopped, are my modem settings messed up? Because when have I have Rev. A. set to eHRPD I get nothing so I have it on Rev. A. To enable, and when I put radio to cdma(PRL) I at least get 3G, but no 4G when I'm set to LTE/evdo as you can see in the pics, even though it says I'm connected. So are my settings messed up in another way? I have tried restores different roms, and have even put on the new radio, no luck, I don't think its a faulty phone because it was working before and now it still shows it recognizes the LTE, but I get no 4G in the status bar, so I'm very confused, I really don't feel like unrooting just to get it replaced because I think I'm just missing some setting or something. Any help or suggestions would be greatly appreciated.
Turn airplane mode on, wait 3 minutes, turn it off, and you should be good to go. As 4G continues to roll out, there are bound to be bugs and hickups.
-95 signal strength is really weak. i wouldnt be surprised if it didnt register because the signal is so weak. i guess the bigger question would be why isnt it switching to 3g when the signal is so poor
I have a similar issue. My 4G icon will be visible and it will be working. I deliver pizzas so I leave the phone in my car tethered to my XOOM. When I get back to my car everything will look fine but my data wont be working. Sometimes if I try to go to a website on my phone within a minute or so it will recover, but I've been having to do the airplane mode thing. It works but still takes several minutes to get internet back. I'm in Las Vegas and 4G works just fine. I started having the problem recently. I think when BAMF went to the latest RUU base, the LTE/3G transition fixes seem to have had the opposite effect.
mokitaco said:
-95 signal strength is really weak. i wouldnt be surprised if it didnt register because the signal is so weak. i guess the bigger question would be why isnt it switching to 3g when the signal is so poor
Click to expand...
Click to collapse
Maybe that might be it at my house, but when I'm in town where it shows i have a perfect 4G signal it still doesn't connect
schwab16 said:
Maybe that might be it at my house, but when I'm in town where it shows i have a perfect 4G signal it still doesn't connect
Click to expand...
Click to collapse
What are your Radio versions. I am presently reverting my radios since my problems started when I updated to the latest ones.
setite said:
What are your Radio versions. I am presently reverting my radios since my problems started when I updated to the latest ones.
Click to expand...
Click to collapse
I installed the radio that came with das bamf 1.5, but i was still having issues before
I have tried both radios and I'm getting the same results. I'm sure something going with the network. We just have to be patient and give them time.
So...
I am running my phone rooted, but mostly stock (just some removals) with ROM 1.53.401.2 and he 0.15.3150S.19_10.31501S.06L baseband.
Its been perfoming fine ever since so I never bothered to upgrade to a custom ROM or the newer basebands.
Its an EU unbranded phone. As of tonight, with nothing special done to it it seems to have lost all cell reception. All I get is An x where the 5 bars are. Funnily, when I turn of my WiFi router and select wireless internet, I can get online and download data through the cellular inetnet connection. But not a single call or SMS will go out.
I have moved to like every location in my apartmant and outside and nowhere I can even get a single bar of reception or even a call through.
Does anyone have any idea WTH this could be, what could have caused it? Any ideas on where to prod and poke for a solution?
Mine did that for the first day after I put a non-stock ROM on it...hasn't done it since. I took the piece that covers the SIM card off and popped it back on. I don't know what causes it though.
psych0t1c said:
So...
I am running my phone rooted, but mostly stock (just some removals) with ROM 1.53.401.2 and he 0.15.3150S.19_10.31501S.06L baseband.
Its been perfoming fine ever since so I never bothered to upgrade to a custom ROM or the newer basebands.
Its an EU unbranded phone. As of tonight, with nothing special done to it it seems to have lost all cell reception. All I get is An x where the 5 bars are. Funnily, when I turn of my WiFi router and select wireless internet, I can get online and download data through the cellular inetnet connection. But not a single call or SMS will go out.
I have moved to like every location in my apartmant and outside and nowhere I can even get a single bar of reception or even a call through.
Does anyone have any idea WTH this could be, what could have caused it? Any ideas on where to prod and poke for a solution?
Click to expand...
Click to collapse
Try this
http://forum.xda-developers.com/showpost.php?p=26921246&postcount=102
When I'm on data, my phone is stuck on EDGE or GPRS when it should go up to 3G or H+. I've tried restarting my phone, turning wifi on and off, turning data on and off and made sure my settings looked okay. Any help is appreciated!
Cataclysm 11/26, Franco r14, dalvik patch. And if it's relevant, I'm on Rogers wireless.
I'm not sure but doesn't Rogers use global frequency in which case you need the 821 model?
I've definitely had 3G and H+ on my N5 (abbreviations much?), but it just seems very inconsistent. It'll go from H+ to 3G, back to H+, then cut out completely, then sit on E or G for a while. Just trying to pinpoint the issue because it's getting annoying haha. Perhaps it's the frequency that's screwing it up but that's definitely not my area of expertise. I do have the D820 model if that's helpful.
I'm having exactly the same problem with Fido right now, I tried pretty much everything including
- flashing back the factory image
- tried every modems from the xda thread in the Nexus 5 Android Development section (currently my phone is on the D821 modem but it didn't change anything)
- changing my apn (but it was obvious that this was not the problem since the phone had a edge connection.
I'm really about to call Fido...
Still, I'm kinda glad to see that i'm not alone.
maybe that the data service in your personal area?
Well going back and forth between 3G and H is normal. It picks up H/H+ when receiving/transmitting and goes to 3G when idle to save power.
obsanity said:
Well going back and forth between 3G and H is normal. It picks up H/H+ when receiving/transmitting and goes to 3G when idle to save power.
Click to expand...
Click to collapse
I called Fido, the technical support told me that they had something that was blocking me from 3G (but he didn't tell me what it was, he just told me that something was blocking me...) I had my beloved H+ back for maybe a whole minute and then it just switched back to Edge network.
All I wanted to know was if many customers have reported the problem or if I were alone...
Maybe if I'm lucky my phone will get back its 3G soon just like you.
I'm still having the issue today.
I called back Fido and they tried different things like desactiving/activing back my line, "updating my line" and more without any success.
Then I called google and told them the problem. They will change my Nexus 5 for a brand new but at the same time I feel like it is a software issue and not an hardward one... Well, we'll see, I never had a problem like that with any other phone before and the Nexus 5 never had any problem with 3G before yesterday.
I haven't tried everything yet, maybe you could try :
If you are in a LTE area, can the Nexus 5 connect itself to this network? Nearest LTE area from where I live is like 40 minutes away, bit too far just for a test.
Try with a sim card from another company like Telus or Bell, is the phone connecting to the 3G network? (I though about this while calling Google..)
Well, hope that the next phone will be ok.
Here are the few pictures just to show you a proof that even when I request a webpage, the phone will stays on 2g only.
http://imgur.com/a/a0QJ7
mark1s said:
I'm still having the issue today.
I called back Fido and they tried different things like desactiving/activing back my line, "updating my line" and more without any success.
Then I called google and told them the problem. They will change my Nexus 5 for a brand new but at the same time I feel like it is a software issue and not an hardward one... Well, we'll see, I never had a problem like that with any other phone before and the Nexus 5 never had any problem with 3G before yesterday.
I haven't tried everything yet, maybe you could try :
If you are in a LTE area, can the Nexus 5 connect itself to this network? Nearest LTE area from where I live is like 40 minutes away, bit too far just for a test.
Try with a sim card from another company like Telus or Bell, is the phone connecting to the 3G network? (I though about this while calling Google..)
Well, hope that the next phone will be ok.
Here are the few pictures just to show you a proof that even when I request a webpage, the phone will stays on 2g only.
http://imgur.com/a/a0QJ7
Click to expand...
Click to collapse
Thanks for the update mark1s. Definitely let me know if a new phone fixes anything, although I'm also thinking it's a software problem.
The problem could just be that there happens to be patches of low coverage in the areas we're testing this out, which seems unlikely in big cities. But testing at work seems to have this problem, but testing this at home I pick up 3G and H+ just fine. Odd..
i have to reboot in order for the 4g data to work again but it only stays on for about a minute and then it stops working again. everything else on the phone works ( text, voice, wifi etc...) I read somewhere that flashing different radios might fix it but im not sure about that. anyone else experience this and have a work around? i am currently on baseband i535VRLG1
Thanks In advance
i called Verizon and they said it may be the sim card thats damaged. if that were the case wouldnt voice and text fail as well?
frunas80 said:
i have to reboot in order for the 4g data to work again but it only stays on for about a minute and then it stops working again. everything else on the phone works ( text, voice, wifi etc...) I read somewhere that flashing different radios might fix it but im not sure about that. anyone else experience this and have a work around? i am currently on baseband i535VRLG1
Thanks In advance
i called Verizon and they said it may be the sim card thats damaged. if that were the case wouldnt voice and text fail as well?
Click to expand...
Click to collapse
I'm having the same issues recently. I've always gotten a 4G signal at my house (albeit not the strongest one) but lately, my phone will not hold on to the connection. When coming off of wifi, my phone will not acquire a data connection at all most of the time. I can still send/receive texts and calls but there is no 4G or 3G icon, no MMS, and no data. I have to toggle the radios on/off, or change from CDMA/LTE to Global (or GSM) and back, put in airplane mode, or restart.....there is no guarantee any one of those steps will work. Sometimes I have to do it repeatedly until I get my data connection back but it is only temporary.
I'm on the i535VRBMF1 baseband and updated to the ML1 modem to try and resolve but to no avail. I have replaced my sim card (as I initially though that was the issue) but it has not helped either.
The only thing I can think of is that my PRL may have been updated (it is currently 15310) and it's causing issues with the towers in my area.
I just got back from Hawaii and was also in San Diego for a few days and had absolutely no issues. It seems to only be an issue now when I'm at my house which makes me think it is something VZW network related and nothing to do with my phone per say. It's really driving me nuts though.
BTW, I'm in Southern California (Irvine).
I seemed to have fixed the issue by reverting the baseband back to vrlf2. I had to switch from global to 4g/LTE because I vegan to inch roaming charges lol. Verizon credited me and no dropped 4g signal. So I'm happy.
frunas80 said:
I seemed to have fixed the issue by reverting the baseband back to vrlf2. I had to switch from global to 4g/LTE because I vegan to inch roaming charges lol. Verizon credited me and no dropped 4g signal. So I'm happy.
Click to expand...
Click to collapse
What ROM are you running? I'm just curious what the implications are of running an older baseband (from the ICS days) on a newer ROM/Kernel.
I'm running cleanrom8.1 core edition. Slightly buggy but tolerable.
I was finally able to somewhat resolve my issue so I thought I'd post in case anyone else is experiencing something similar.
By using a few different apps and testing techniques, I was finally able to deduce that my issue had to do with EHRDP hand-off with the towers in the immediate vinicity to my house. I'm not sure what VZW did to them lately but it doesn't appear to be a problem in other locations so it seems like the issue is on their end (and not something to do with my phone).
In any case, it seems that when my 4G connection is weak and EHRDP is detected, it is dropping the connection entirely instead of handing if off to 3G (EVDO). The connection is also never transferred back when a 4G signal is detected either until I reset the connection where there is a moderate 4G signal.
Again, this only seems to be an issue when connected to the towers near my house and doesn't occur when traveling abroad.
To fix this, I have disabled EHRDP by doing the following:
1) Open the dialer and type *#97328640#
2) Select "[2] CDMA"
3) Select "[2] Data"
4) Select "[7] eHRPD e/disable"
5) Select "[2] Disable(*)"
6) Reboot the phone
Now my phone switches between EVDO revA. for 3G (using the native protocols) and LTE rather than relying on the broken eHRDP protocols. This workaround will have to suffice until VZW fixes stuff in my area but at least I don't miss MMS messages anymore.
Hope this helps anyone running into similar situations.