When I'm on data, my phone is stuck on EDGE or GPRS when it should go up to 3G or H+. I've tried restarting my phone, turning wifi on and off, turning data on and off and made sure my settings looked okay. Any help is appreciated!
Cataclysm 11/26, Franco r14, dalvik patch. And if it's relevant, I'm on Rogers wireless.
I'm not sure but doesn't Rogers use global frequency in which case you need the 821 model?
I've definitely had 3G and H+ on my N5 (abbreviations much?), but it just seems very inconsistent. It'll go from H+ to 3G, back to H+, then cut out completely, then sit on E or G for a while. Just trying to pinpoint the issue because it's getting annoying haha. Perhaps it's the frequency that's screwing it up but that's definitely not my area of expertise. I do have the D820 model if that's helpful.
I'm having exactly the same problem with Fido right now, I tried pretty much everything including
- flashing back the factory image
- tried every modems from the xda thread in the Nexus 5 Android Development section (currently my phone is on the D821 modem but it didn't change anything)
- changing my apn (but it was obvious that this was not the problem since the phone had a edge connection.
I'm really about to call Fido...
Still, I'm kinda glad to see that i'm not alone.
maybe that the data service in your personal area?
Well going back and forth between 3G and H is normal. It picks up H/H+ when receiving/transmitting and goes to 3G when idle to save power.
obsanity said:
Well going back and forth between 3G and H is normal. It picks up H/H+ when receiving/transmitting and goes to 3G when idle to save power.
Click to expand...
Click to collapse
I called Fido, the technical support told me that they had something that was blocking me from 3G (but he didn't tell me what it was, he just told me that something was blocking me...) I had my beloved H+ back for maybe a whole minute and then it just switched back to Edge network.
All I wanted to know was if many customers have reported the problem or if I were alone...
Maybe if I'm lucky my phone will get back its 3G soon just like you.
I'm still having the issue today.
I called back Fido and they tried different things like desactiving/activing back my line, "updating my line" and more without any success.
Then I called google and told them the problem. They will change my Nexus 5 for a brand new but at the same time I feel like it is a software issue and not an hardward one... Well, we'll see, I never had a problem like that with any other phone before and the Nexus 5 never had any problem with 3G before yesterday.
I haven't tried everything yet, maybe you could try :
If you are in a LTE area, can the Nexus 5 connect itself to this network? Nearest LTE area from where I live is like 40 minutes away, bit too far just for a test.
Try with a sim card from another company like Telus or Bell, is the phone connecting to the 3G network? (I though about this while calling Google..)
Well, hope that the next phone will be ok.
Here are the few pictures just to show you a proof that even when I request a webpage, the phone will stays on 2g only.
http://imgur.com/a/a0QJ7
mark1s said:
I'm still having the issue today.
I called back Fido and they tried different things like desactiving/activing back my line, "updating my line" and more without any success.
Then I called google and told them the problem. They will change my Nexus 5 for a brand new but at the same time I feel like it is a software issue and not an hardward one... Well, we'll see, I never had a problem like that with any other phone before and the Nexus 5 never had any problem with 3G before yesterday.
I haven't tried everything yet, maybe you could try :
If you are in a LTE area, can the Nexus 5 connect itself to this network? Nearest LTE area from where I live is like 40 minutes away, bit too far just for a test.
Try with a sim card from another company like Telus or Bell, is the phone connecting to the 3G network? (I though about this while calling Google..)
Well, hope that the next phone will be ok.
Here are the few pictures just to show you a proof that even when I request a webpage, the phone will stays on 2g only.
http://imgur.com/a/a0QJ7
Click to expand...
Click to collapse
Thanks for the update mark1s. Definitely let me know if a new phone fixes anything, although I'm also thinking it's a software problem.
The problem could just be that there happens to be patches of low coverage in the areas we're testing this out, which seems unlikely in big cities. But testing at work seems to have this problem, but testing this at home I pick up 3G and H+ just fine. Odd..
Related
So I was playing around trying to delete widgets and one of them took out my 4g/3g connection. The icon is stuck in 1x, and I can't find any setting to change it back.
dail *#*#4636#*#* . This will take you to the network settings. select phone information. And then scroll down to set preferred network type.
I did that, set it to both LTE mode as well as CDMA+LTE/Evdo, but then even when rebooting to toggle it, it shows Network Type as CDMA - 1xRTT
I'm seeing other threads with people having issues with being stuck in 1x, so maybe its just not me, and I disconnected and just happened to not get it back
I am having this issue as well. Rooted last night. In the process of removing system apps removed something I shouldnt have. Went to flash my back up created by Rom Man only to find out it wasnt made, fail, so i flashed the custom rom by Chingy. Since flashing the rom I only have 1X service no matter what I set the phone to on the toggle.
its not just you bro ive been having 3g and 4g problems all morning. I am in queens NY...if they dont get this fix before the 14 days I am returning this phone and going back to t-mobile
I had thus problem. Just turn airplane mode on for a minute, then turn it off and you should get 3g again.
Sent from my HTC Thunderbolt using Tapatalk
cnmsales said:
I am having this issue as well. Rooted last night. In the process of removing system apps removed something I shouldnt have. Went to flash my back up created by Rom Man only to find out it wasnt made, fail, so i flashed the custom rom by Chingy. Since flashing the rom I only have 1X service no matter what I set the phone to on the toggle.
Click to expand...
Click to collapse
I'm not even rooted, and I began experiencing this issue this morning after having my phone off and plugged in last night.
EDIT: I tested the above fix, and it didn't work for me. Every time the phone tries to turn 3g on it will appear in the status bar for a split second and then everything turns off, even 1x. weird.
It's a network problem on verizon's end. I'm in Cincinnati and data is not working at all.
I am getting this too - according to tech support, there is a problem with the 4G network right now - however why it doesn't fall back to 3G I don't know (unless there is a problem with that too).
I too am in New York, so it might be localized to NYC - They even tried resetting something on my VZ profile.
I'm still on the call as we speak, but I get the feeling given the number of people reporting this, it is a VZ problem.
CorporateGoth said:
I am getting this too - according to tech support, there is a problem with the 4G network right now - however why it doesn't fall back to 3G I don't know (unless there is a problem with that too).
I too am in New York, so it might be localized to NYC - They even tried resetting something on my VZ profile.
I'm still on the call as we speak, but I get the feeling given the number of people reporting this, it is a VZ problem.
Click to expand...
Click to collapse
It's definitely not just a localized problem. I'm all the way out in Utah (no 4g service here yet) and the 3g is completely jacked.
Yup confirmed with tech support, there's a nationwide outage with 4g data and they are working it with the highest priority, the tech said. Ah the costs of new technology. Always will have issues at start.
Same thing here, Pensacola, FL. Just went out on my drive to work today, now it's 1x across the board for me and the gf...she has an incredible and I have the tbolt...
Add me to the list. Been on the phone with tech support for 52 minutes and counting. I'm on hold right now and thought I would check xda. Stuck in 1x if I even have anything. I am about 35 miles south of Pittsburgh, PA. Phone is completely stock and worked perfect yesterday. Also, the tech said DO NOT dial *228 from the Thunderbolt. I didn't, but he said for future referece it will force the phone to use only 1x and 3g. Nice to know lol they didn't say that crap when I bought it. At least their tech support guys are super friendly.
Weird. Im in Akron Ohio and have full bars 4G. Just did speed test and getting 15Mbps down 20 up. Downloaded app off market just to be sure and downloaded without a hitch. This must not be affecting whole nation. (Yes my Wi-Fi is off lol)
Just got off the phone with VZ Tech support. He said there is not an acknowledge problem with the 3G network right now (unlike the 4G), but he's sure that soon there probably will be.
He could not use my phone as an example case (to raise the trouble ticket) because I was unwilling to perform the last step in the troubleshooting process (reflashing the phone) - but I'm sure there will be others willing to do that and this will become a known issue soon enough.
Worst part is, even my 1X support keeps going in and out - probably because the 1X network in NYC is overloaded, because all those users usually on 3G are all on 1X now, and killing it
Confirmed here, too...all 1x, must be a nationwide 3g issue
Same here south of Chicago. Guess I won't even bother calling about it. Thanks for the info.
This is definitely a widespread issue... I am in Miami and I can't even gey 3G here... I am only getting 1X.. The weird thing is, my friend has a Thunderbolt too and she seems to ne getting 3G fine.... If anyone receives any worse from Verizon, please post ASAP!!!
Yup im located in Manhattan New York having the same exact problem since 8:30am today No 4G or 3G i hope they get it fixed Soon Let's Go Verizon!
I often have issues with my signal being at 1 or 2 bars where friends of mine (Galaxy S3 and iPhone 4, but same operator) have like 4 or 5 bars. Sometimes people cant even call me even though my phone shows 1 bar of signal.
Buts thats not the worst thing. My mobile internet connection seems to not work EVERYTIME I'm in some kind of tunnel, sometimes even in normal houses. It shows that it tries to get information (arrow up and down) but it doesn't (it even switches from H to 3G, which doesnt even make sense). In the end it tells me the networks not working.
Does anybody have similar issues?
Some boost mobile user reported similar behaviour.
I've flashed the ICS radio and signal is much stronger. While running the jb update I would have full bars and still get 'bad connection please turn on WiFi to connect to the internet' 4g full signal would do the same thing. Until I flashed ICS radio of course.
---------- Post added at 10:05 AM ---------- Previous post was at 09:58 AM ----------
Edit. Probably the network, looks like jb radio is the same one, weird though my signal is much stronger now. Must have been a placebo, + the network being 'optimized'
Edit. Can any one verify the boost mobile jb radio? 'its the number under settings next to baseband'
Mine is 1.12.50.0516
russellvone said:
I've flashed the ICS radio and signal is much stronger. While running the jb update I would have full bars and still get 'bad connection please turn on WiFi to connect to the internet' 4g full signal would do the same thing. Until I flashed ICS radio of course.
---------- Post added at 10:05 AM ---------- Previous post was at 09:58 AM ----------
Edit. Probably the network, looks like jb radio is the same one, weird though my signal is much stronger now. Must have been a placebo, + the network being 'optimized'
Edit. Can any one verify the boost mobile jb radio? 'its the number under settings next to baseband'
Mine is 1.12.50.0516
Click to expand...
Click to collapse
I just got my replacement phone. Let's see if this One SV has the same problems. If so, I'll tell them to give me a different phone, I can't use it like that. I'll tell you guys.
I got a new one. It's a non LTE though. But it works way better now. Driving through tunnels makes my mobile Internet disconnect for a second now, but I guess that's pretty normal. Before it didn't work at all in tunnels. Maybe it had to do something with the LTE variant.
Gotta check if the phone signal got stronger too.
By the way I'm writing this while being in the subway station.
Sent from my HTC One SV using xda app-developers app
My LTE SV has roughly the same reception as my old phone, the Desire, which has always had great reception for me. So in your case it must have been either a defective terminal or maybe some weird software issue.
It's a shame, though, that they've replaced your SV with a non-LTE one. You did pay for the LTE version, that's what they should've replaced it with.
Well, something is still not right with this phone. Even though my mobile internet is working as intended now, I still have big connection issues. Sometimes (at least 5-10 per week) I lose my signal completely, which shouldn't be too much of a problem if it lasted for like 10 seconds or so, but it doesn't reconnect on its own. I have to restart my phone every time. People often can't call me for hours because I don't notice that it lost its signal once again.
I will call them and tell them I want a different phone as I'm still paying for it. I can't use this one anymore or at least not for my job.
Sent from my HTC One SV using xda app-developers app
Well, now that's weird. I mean OK, you might get one bad terminal, but to have it replaced and still have the same issues...?
It might be that your radio/ROM isn't compatible with the network, or maybe you have a bad SIM card. Try and replace the SIM, see what happens.
I live in a bad signal area. I usually get 1-2/5 bars on WCDMA and 3-4/5 GSM bars. Sometimes when the phone switches connections it'll take 2-5 seconds to do so, but i've never had it remain offline etc.
Could you please tell us where you're from/what operator you're subscribed to?
TVTV said:
Well, now that's weird. I mean OK, you might get one bad terminal, but to have it replaced and still have the same issues...?
It might be that your radio/ROM isn't compatible with the network, or maybe you have a bad SIM card. Try and replace the SIM, see what happens.
I live in a bad signal area. I usually get 1-2/5 bars on WCDMA and 3-4/5 GSM bars. Sometimes when the phone switches connections it'll take 2-5 seconds to do so, but i've never had it remain offline etc.
Could you please tell us where you're from/what operator you're subscribed to?
Click to expand...
Click to collapse
I'm from germany and my operator is o2. I contacted them again. They told me they can only send me another replacement phone, which wont change anything for sure.
My problem really isnt that it doesnt have signal for a short time period. My problem is that it stays like that for hours!
Please stop quoting the post you're answering to if said post is right above yours. It clutters up the forum.
Right then. So ask for a LTE replacement - that's what you've paid for, that's what they should give you, and see if the problem persists. If it does, use the phone without an SD card for a few days, try not to install any „toggle” software (like 2g/3g toggle widgets etc.) and replace your SIM card (it should either be free or cost you some 2 EUR - that's what Vodafone charges here in RO). If the problem still persists, it must be a network issue.
If you have a few minutes, try this: Settings -> Mobile Data -> Network Operators -> Search Networks, give the phone a few minutes to look for networks, then when it displays the network list, tap on yours and allow it to register. See if this changes anything.
Sorry sir. I'm just pressing that reply button. Didn't know about the one under it.
I just found out something pretty retarded. I went for the network settings and chose the network mode "GSM/WCDMA" instead of "GSM/WCDMA/LTE" and it instantly jumped to 5 bars from 1. It's the fricking LTE network.
By the way i made a mistake. it was a LTE version replacement from the beginning.
Yupp, thats what i always do: let the phone always work in the best available network (set by me to GSM Only).
This Network is pretty stable at my place and its also battery saving because it don't search/switch for another net.
Well that's quite crappy though. I didn't buy a LTE phone and a contract that allows me to use it, just to find out that it doesnt work as intended.
God I hate it.
I told them that this is the problem and they're just sending me a new sim card. Don't really expect this to help, but let' try out and afterwards I'll just contact them again.
At least the phones stable now...
Well, it's not the phone's fault. It's the operator's fault. Their LTE network is not developed enough. You should be happy, though. Vodafone Romania does advertise LTE, but the coverage is somewhere near 0.01% of the country (mostly near Vodafone shops or by the seaside). So where i live i don't even get LTE. And i live in the capitol. :laugh:
Thats what i think. LTE is far away from stable and everywhere available.
Near to me is a village, where you can't use a mobile phone, because there is NO network at all, lol.
What?! In DE? I thought that only happened in the East!
Yupp, in the middle of "DE"...
Lol, don't wanna live in this village. Many jokes and so, you can imagine
My connection is crazy good. Better than WiFi..... I'm loving it.
russellvone said:
My connection is crazy good. Better than WiFi..... I'm loving it.
Click to expand...
Click to collapse
russellvone, you're lucky.
In the area I'm in a bunch of Boost customers had serious signal strength issues starting last week, and data feels like it's been throttled to 2g/EDGE while we all get "4G" on our status bars.
Service feels like it's been declining, and I've only been with them since June of this year.
PRL updates did nothing.
I used Tmobile prepaid for my personal phone since the Nexus S launched, then a Galaxy Nexus.
The only reason why I didn't get a Nexus 4 was that I thought I was missing out on something without LTE.
I got the SV for free, so I didn't exactly choose Boost.
I just needed something to hold me over a few months.
Now, I won't care if the Nexus 5 has LTE or not, I'm buying one and going back to Tmo.
The SV is fine, the service.....that makes it or breaks it for me.
So my phone has terrible signal now ever since I got home from college. I remember it was sorta spotty where I lived but never this bad... I have around 40% time without a signal! It's so bad I can't even text... My messages just don't send half the time. I got a new Sim card only a couple months ago so I feel like replacing that won't help.
I checked my mother's phone and she has the same prl version which is 15287.
Her mobile network type is is set to global and on the status page displays: cdma - even Rev. A, while mine on the same settings displays just LTE for the network type.
I keep bouncing back and forth between global and LTE/CDMA the past couple months, im just going to leave it at global and see if it gets better here... Any sure way to load all the defaults?
I feel like my phone is just getting too old, I've got my upgrade in August but do you guys have any suggestions on how to make my signal better? Also what is the default network type for Verizon I thought (was told in the past) it was LTE/CDMA but when I checked my mother's phone it was set to global?!
Badouken said:
So my phone has terrible signal now ever since I got home from college. I remember it was sorta spotty where I lived but never this bad... I have around 40% time without a signal! It's so bad I can't even text... My messages just don't send half the time. I got a new Sim card only a couple months ago so I feel like replacing that won't help.
I checked my mother's phone and she has the same prl version which is 15287.
Her mobile network type is is set to global and on the status page displays: cdma - even Rev. A, while mine on the same settings displays just LTE for the network type.
I keep bouncing back and forth between global and LTE/CDMA the past couple months, im just going to leave it at global and see if it gets better here... Any sure way to load all the defaults?
I feel like my phone is just getting too old, I've got my upgrade in August but do you guys have any suggestions on how to make my signal better? Also what is the default network type for Verizon I thought (was told in the past) it was LTE/CDMA but when I checked my mother's phone it was set to global?!
Click to expand...
Click to collapse
I've been having recent issues in my area too. Seems to have started when my PRL was updated (15310) or potentially it is my sim (which I also replaced recently).
In any case, this is what I did to try and resolve it
http://forum.xda-developers.com/showpost.php?p=52718533&postcount=6
It now switches correctly to 3G when there is a 4G signal. However, you SMS messages should send regardless of whether or not you have a 3 or 4G signal. MMS will be an issue though. As far as whether it is on Global or LTE, it won't make a difference in reception. You'll have better battery life on LTE/CDMA than on global as there is no need to have the GSM radios active if you aren't using them.
Artimis said:
I've been having recent issues in my area too. Seems to have started when my PRL was updated (15310) or potentially it is my sim (which I also replaced recently).
In any case, this is what I did to try and resolve it
http://forum.xda-developers.com/showpost.php?p=52718533&postcount=6
It now switches correctly to 3G when there is a 4G signal. However, you SMS messages should send regardless of whether or not you have a 3 or 4G signal. MMS will be an issue though. As far as whether it is on Global or LTE, it won't make a difference in reception. You'll have better battery life on LTE/CDMA than on global as there is no need to have the GSM radios active if you aren't using them.
Click to expand...
Click to collapse
Hmmm thanks for the information! It seems like that could be what is happening to me. But weird enough typing *#97328640# in the dialer doesn't work?! It just says call could not be completed!
I hope this problem doesn't carry over when I get a new Sim / phone.
Also is disabling -eHRPD a wise thing to do? Also I left my phone on global and it moves to -eHRPD and I have good signal but my texts still arent sending for some reason but then it switches to CDMA 1xRTT and thats when im able to send texts but constanlty switches to Unknown/ no service and then after no serviece for a but back to -eHRPD?
I did some searching around and found a couple of pages with ideas but they have not worked so far. Here's the deal, my son's said his Nexus 5 was getting pretty bad reception so I took a look at it. After some toggling of the network settings I discovered that it will only connect to LTE, not to HSPA(+) or Edge. Where we are, we have somewhat weak LTE (2 of the three towers have been "modernized" with LTE and band 2 HSPA+, one has not and it's slightly closer to us). We have a Cell-Fi repeater so we get strong HSPA+ signal in our house. His sim works fine in a Nexus 4 with the hybrid radio getting Edge, HSPA+ and LTE. My nano sim with adapter that works fine in the Nexus 4 exhibits the same problems in the Nexus 5. I tried formatting the cache from the stock recovery menu and am now looking to do a factory reset since I never did oem unlock this phone so I can't just flash a radio to test.
My gut tells me it's hardware so I have my son rebuilding his phone environment on the Nexus 4 so that we can do a factory reset to see if that helps and I'll unlock it at that point. If it doesn't fix it, I've already started the conversation with the play store. My question is, anyone else seen anything like this? Anything else I should try out?
peterb
pboggini said:
I did some searching around and found a couple of pages with ideas but they have not worked so far. Here's the deal, my son's said his Nexus 5 was getting pretty bad reception so I took a look at it. After some toggling of the network settings I discovered that it will only connect to LTE, not to HSPA(+) or Edge. Where we are, we have somewhat weak LTE (2 of the three towers have been "modernized" with LTE and band 2 HSPA+, one has not and it's slightly closer to us). We have a Cell-Fi repeater so we get strong HSPA+ signal in our house. His sim works fine in a Nexus 4 with the hybrid radio getting Edge, HSPA+ and LTE. My nano sim with adapter that works fine in the Nexus 4 exhibits the same problems in the Nexus 5. I tried formatting the cache from the stock recovery menu and am now looking to do a factory reset since I never did oem unlock this phone so I can't just flash a radio to test.
My gut tells me it's hardware so I have my son rebuilding his phone environment on the Nexus 4 so that we can do a factory reset to see if that helps and I'll unlock it at that point. If it doesn't fix it, I've already started the conversation with the play store. My question is, anyone else seen anything like this? Anything else I should try out?
peterb
Click to expand...
Click to collapse
if lte is in your area, and not a perfect signal, itll still choose to connect to lte by default. if you lose your lte connection, then itll connect to H or 3G, and so on. if you do not want it to connect to lte, go to the phones main settings, mobile networks, then change the preferred network type from lte to 3G. or you can dial *#*#4636#*#*, chose phone info, then change the network type to wcdma preferred.
simms22 said:
if lte is in your area, and not a perfect signal, itll still choose to connect to lte by default. if you lose your lte connection, then itll connect to H or 3G, and so on. if you do not want it to connect to lte, go to the phones main settings, mobile networks, then change the preferred network type from lte to 3G. or you can dial *#*#4636#*#*, chose phone info, then change the network type to wcdma preferred.
Click to expand...
Click to collapse
Thanks for the reply, I understand all that. I don't know if I asked clearly enough or not but the problem we are seeing here is that this particular phone can only connect to LTE which is weak inside my house. So, when it tries to switch over, it just won't connect. I also tried to make a call which will switch to HSPA+ and that too fails. Going to the info menu and selecting WCDMA preferred nets me a phone that won't connect, selecting GSM results in the same. LTE only or GSM/LTE works only if it picks up an LTE signal. Ditto for selecting 2G, 3G or LTE preferred in the Mobile Networks menu. I've also reset the APN's, confirmed that the settings match my MotoX, etc and still no joy.
Just looking for ideas that someone might have that I can try before blowing away all my son's data on a factory reset or, if that fails, hardware replacement.
peterb
pboggini said:
Thanks for the reply, I understand all that. I don't know if I asked clearly enough or not but the problem we are seeing here is that this particular phone can only connect to LTE which is weak inside my house. So, when it tries to switch over, it just won't connect. I also tried to make a call which will switch to HSPA+ and that too fails. Going to the info menu and selecting WCDMA preferred nets me a phone that won't connect, selecting GSM results in the same. LTE only or GSM/LTE works only if it picks up an LTE signal. Ditto for selecting 2G, 3G or LTE preferred in the Mobile Networks menu. I've also reset the APN's, confirmed that the settings match my MotoX, etc and still no joy.
Just looking for ideas that someone might have that I can try before blowing away all my son's data on a factory reset or, if that fails, hardware replacement.
peterb
Click to expand...
Click to collapse
ok, i understand now. i didnt know that it wasnt connecting to h or 3G when it should. to me it sounds like a device ready to get an rma. i mean there is a hardware mod that could possibly fix it, but its not worth the trouble. if you can get an rma, get an rma.
simms22 said:
ok, i understand now. i didnt know that it wasnt connecting to h or 3G when it should. to me it sounds like a device ready to get an rma. i mean there is a hardware mod that could possibly fix it, but its not worth the trouble. if you can get an rma, get an rma.
Click to expand...
Click to collapse
Yea, according to the nice person I spoke to at the play store, I should indeed qualify for an RMA and I should find out in the next day or so. I purchased the phone new in box from someone and they were able to find the phone and they are now attributing the phone to me.
I am curious about the hardware mod though. Is this just for Edge/HSPA or is it for signal in general? If it's signal in general then I'm not sure I'd want to try it since this phone used to work just fine.
peterb
pboggini said:
Yea, according to the nice person I spoke to at the play store, I should indeed qualify for an RMA and I should find out in the next day or so. I purchased the phone new in box from someone and they were able to find the phone and they are now attributing the phone to me.
I am curious about the hardware mod though. Is this just for Edge/HSPA or is it for signal in general? If it's signal in general then I'm not sure I'd want to try it since this phone used to work just fine.
peterb
Click to expand...
Click to collapse
its just for a better signal in general.
simms22 said:
its just for a better signal in general.
Click to expand...
Click to collapse
Ah, assuming it's this then:
http://forum.xda-developers.com/google-nexus-5/general/hardware-mod-increse-signal-strength-t2842599
peterb
pboggini said:
Ah, assuming it's this then:
http://forum.xda-developers.com/google-nexus-5/general/hardware-mod-increse-signal-strength-t2842599
peterb
Click to expand...
Click to collapse
yup, thats it
but i would chose the rma route, as the nexus 5 shouldnt be behaving that way.
simms22 said:
yup, thats it
but i would chose the rma route, as the nexus 5 shouldnt be behaving that way.
Click to expand...
Click to collapse
Yes, agreed. OK, just asking around as much as possible. I'm betting he will be getting a new phone.
peterb
Just got my Shield LTE today. This is my first tablet ever as well as my first unlocked device ever so I've never really had to mess with APN settings before. Long story short, I can connect and get HSPA+ ok but the speeds suck and no LTE at all. My Galaxy S5 can pick up LTE fine and get around 50Mbps down, but the Shield gets only about 5 down on HSPA+. When I search for network operators, my only choices are T-Mobile (2G/3G) and AT&T (2G/3G/4G). Any ideas as to why it can't find T-Mobile LTE network?
Does your phone work with LTE in the same spot? I got my tablet yesterday and moved the TMO SIM from by iPad to the Shield. Got LTE right away without doing anything with APNs. Depending on where you are, TMO LTE coverage is spotty.
Yes. My Galaxy S5 gets about 3 bars on LTE while sitting right next to my tablet that only has 2 bars on 3G. Just got off the phone with T-Mobile and they said they could see me connect to the LTE network and I did see LTE come up on the Shield for a moment but then it almost immediately dropped back HSPA+. I think its an issue with the tablet itself. I'm on hold with Nvidia now.
I'm still trying to get my Shield LTE activated on T-Mobile for the 200 MB free data for life deal. T-Mobile told me that their system saw the Shield's IMEI as a phone, not a tablet, and to bring it into a store so they can see that it is indeed a tablet.
The APN Settings came down by default for me and appeared correct with what I've searched online, but I'm having the same issue where I'm not getting LTE here in the PHX market, in all the places my phone gets full healthy LTE.
I don't want to complain about my H+ signal, but it's just not cutting the mustard if you will.
You find/hear anything useful here Hoju?
I'm seeing the same issue With LTE/Tmobile alsnly HSPA+
I've been in contact with Nvidia support since last week and they have had me send them numorous diagnostic files and bug reports. From what I can tell, the Shield is using NVIDIA
's Icera i500 modem which can be thoroughly tweaked through software updates. I'm hoping this issue can be resolved with such an update. Nvidia level 2 support told me that I was the first case of this reported, so I urge everyone suffering from this issue to contact support so they can see that the problem is not an isolated incident. I'm hoping to hear back from them today regarding this. I will update the thread when I do.
T-Mobile setup my imei number as an iPad to activate sim and didn't give me the pin, called T-Mobile and got it fixed, the pin turned out to be 1234, once he fixed the imei and changed pin, internet started working well and LTE is working as well. Also logged into T-Mobile.com/connectme I'm not sure if that's required but that's where you can buy more data. Hope that helps someone
Hi there, T-Mobile retail dealer here. I've tried 4 different T-Mobile sim cards (2 $50 simple choice plans, 2 $70 simple choice plans) along with 4 of their MVNO's sim cards (Univision Mobile, Straight Talk, Ultra Mobile, Lyca Mobile) and they all had LTE.
With all of the T-Mobile sim cards, the standard APN that's loaded in (fast.t-mobile.com) works perfectly for me.
For the MVNOs, using their respective APNs allowed for LTE, while using "fast.t-mobile.com" on those services only gave me HSPA+
I'm also located right outside of Philadelphia. Not really a populous area but we have good coverage with T-Mobile around here.
Hope this helped.
I also just added ro.ril.fast.dormancy.rule=0 to my build.prop, result so far is stable connection on h+. Without that it was flipping between 3g and h+ constantly and connection was unstable. ive been streaming music and it did change back to 3g, but not back and fourth like before, ill keep an eye on it.
maybe i spoke to soon, i still see it switching. Ill update after some more testing if this did anything or not for me.
genicles said:
I also just added ro.ril.fast.dormancy.rule=0 to my build.prop, result so far is stable connection on h+. Without that it was flipping between 3g and h+ constantly and connection was unstable. ive been streaming music and it did change back to 3g, but not back and fourth like before, ill keep an eye on it.
maybe i spoke to soon, i still see it switching. Ill update after some more testing if this did anything or not for me.
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Just out of curiosity have you noticed a difference in the last three days overall?
livinonnoslp said:
Just out of curiosity have you noticed a difference in the last three days overall?
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Not really, guess it was a placebo effect at first and just happened to stay on h+ for a while. from what i have read over the last few days is that on t-mobile's network it switches to 3g to save battery. I just removed the line i added, streaming music right now and just got a drop out. If someone knows or comes up with a way to force it on h+ I would happy, i could care less about battery savings if i just have this thing on my desk plugged in all day.
I got some time today, going to try staying off of wifi all day and see how it acts, might try a couple things if i can find some other options to test. if i find something ill let ya know.
genicles said:
Not really, guess it was a placebo effect at first and just happened to stay on h+ for a while. from what i have read over the last few days is that on t-mobile's network it switches to 3g to save battery. I just removed the line i added, streaming music right now and just got a drop out. If someone knows or comes up with a way to force it on h+ I would happy, i could care less about battery savings if i just have this thing on my desk plugged in all day.
I got some time today, going to try staying off of wifi all day and see how it acts, might try a couple things if i can find some other options to test. if i find something ill let ya know.
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Thanks for the response. I ended up exchanging mine with a new one that I just received last night. Right now I'm still testing and hopeful it will shape up, mine would drop from H+ to Edge, I do get LTE from time to time but it's very sparse. So far the replacement is doing well but i'm more and more convinced this is a radio issue as the tablet was really certified on AT&T. I've filed a ticket on my old one with Nvidia, no eta on a fix. Anyone that's seeing this go through nvidia support and file a ticket. Hopefully they can get it fixed in the next OTA.
I, too, only get H+ signal from TMO on my Shield. While it's normally fast, it sometimes drops and goes to E(DGE) or none at all.
EDIT: TMO could find nothing on their end via online chat. I'm going to test the SIM in another LTE device, and see if its a SIM issue. Waiting to hear back from NVIDIA. Really hoping our coming-soon 5.0 update fixes this!
EDIT 2: I just heard back from them that the TMO issue is an open bug "and will be fixed in a future update".
shield vs lte?
Yours at least connects, mine wont even do that I probably go to local branch again tomorrow if things wont change by the morning. I hope it works, but i cant activate the sim. Shield recognizes the card, under connections it says T-mobile but every time i turn off WiFi and try to activate the sim via cellular data, it keep telling me theres no connection yet i have 2 bars of their signal
So this means that I could but the 30 dollar a month plan? 5GB data, 100 minutes and unlimited texts?
Did anyone that was having a problem with LTE ever get it resolved? I just picked up the LTE version of the Shield tablet and have yet to see LTE and my phone is getting it fine. I hope a solution was found.
caseyatbt said:
Did anyone that was having a problem with LTE ever get it resolved? I just picked up the LTE version of the Shield tablet and have yet to see LTE and my phone is getting it fine. I hope a solution was found.
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Yep, I'd be interested as well. I got that tablet since a few months and have problems with the radio too. I'm running LingeageOS 14.1. The latest few builds didn't even find the sim card anymore. Today I got back to stock rom for testing. Sim card is there, but it loses the radio connection every few seconds.
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I just tried T-Mobile: works like a charm. It seems like Vodafone is causing the trouble. I've tried two different SIM cards and have the problem with both. Country: Germany.
caseyatbt said:
Did anyone that was having a problem with LTE ever get it resolved? I just picked up the LTE version of the Shield tablet and have yet to see LTE and my phone is getting it fine. I hope a solution was found.
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What LTE band is your phone connecting to? I'm assuming you are T-Mobile? If you're in a band 12 area you might be out of luch as the North American version supports bands 2, 4, 5, 17, 7.