Database Info

Widget turned off 4g/3g, can't turn it back from 1x

So I was playing around trying to delete widgets and one of them took out my 4g/3g connection. The icon is stuck in 1x, and I can't find any setting to change it back.

dail *#*#4636#*#* . This will take you to the network settings. select phone information. And then scroll down to set preferred network type.

I did that, set it to both LTE mode as well as CDMA+LTE/Evdo, but then even when rebooting to toggle it, it shows Network Type as CDMA - 1xRTT
I'm seeing other threads with people having issues with being stuck in 1x, so maybe its just not me, and I disconnected and just happened to not get it back

I am having this issue as well. Rooted last night. In the process of removing system apps removed something I shouldnt have. Went to flash my back up created by Rom Man only to find out it wasnt made, fail, so i flashed the custom rom by Chingy. Since flashing the rom I only have 1X service no matter what I set the phone to on the toggle.

its not just you bro ive been having 3g and 4g problems all morning. I am in queens NY...if they dont get this fix before the 14 days I am returning this phone and going back to t-mobile

I had thus problem. Just turn airplane mode on for a minute, then turn it off and you should get 3g again.
Sent from my HTC Thunderbolt using Tapatalk

cnmsales said:
I am having this issue as well. Rooted last night. In the process of removing system apps removed something I shouldnt have. Went to flash my back up created by Rom Man only to find out it wasnt made, fail, so i flashed the custom rom by Chingy. Since flashing the rom I only have 1X service no matter what I set the phone to on the toggle.
Click to expand...
Click to collapse
I'm not even rooted, and I began experiencing this issue this morning after having my phone off and plugged in last night.
EDIT: I tested the above fix, and it didn't work for me. Every time the phone tries to turn 3g on it will appear in the status bar for a split second and then everything turns off, even 1x. weird.

It's a network problem on verizon's end. I'm in Cincinnati and data is not working at all.

I am getting this too - according to tech support, there is a problem with the 4G network right now - however why it doesn't fall back to 3G I don't know (unless there is a problem with that too).
I too am in New York, so it might be localized to NYC - They even tried resetting something on my VZ profile.
I'm still on the call as we speak, but I get the feeling given the number of people reporting this, it is a VZ problem.

CorporateGoth said:
I am getting this too - according to tech support, there is a problem with the 4G network right now - however why it doesn't fall back to 3G I don't know (unless there is a problem with that too).
I too am in New York, so it might be localized to NYC - They even tried resetting something on my VZ profile.
I'm still on the call as we speak, but I get the feeling given the number of people reporting this, it is a VZ problem.
Click to expand...
Click to collapse
It's definitely not just a localized problem. I'm all the way out in Utah (no 4g service here yet) and the 3g is completely jacked.

Yup confirmed with tech support, there's a nationwide outage with 4g data and they are working it with the highest priority, the tech said. Ah the costs of new technology. Always will have issues at start.

Same thing here, Pensacola, FL. Just went out on my drive to work today, now it's 1x across the board for me and the gf...she has an incredible and I have the tbolt...

Add me to the list. Been on the phone with tech support for 52 minutes and counting. I'm on hold right now and thought I would check xda. Stuck in 1x if I even have anything. I am about 35 miles south of Pittsburgh, PA. Phone is completely stock and worked perfect yesterday. Also, the tech said DO NOT dial *228 from the Thunderbolt. I didn't, but he said for future referece it will force the phone to use only 1x and 3g. Nice to know lol they didn't say that crap when I bought it. At least their tech support guys are super friendly.

Weird. Im in Akron Ohio and have full bars 4G. Just did speed test and getting 15Mbps down 20 up. Downloaded app off market just to be sure and downloaded without a hitch. This must not be affecting whole nation. (Yes my Wi-Fi is off lol)

Just got off the phone with VZ Tech support. He said there is not an acknowledge problem with the 3G network right now (unlike the 4G), but he's sure that soon there probably will be.
He could not use my phone as an example case (to raise the trouble ticket) because I was unwilling to perform the last step in the troubleshooting process (reflashing the phone) - but I'm sure there will be others willing to do that and this will become a known issue soon enough.

Worst part is, even my 1X support keeps going in and out - probably because the 1X network in NYC is overloaded, because all those users usually on 3G are all on 1X now, and killing it

Confirmed here, too...all 1x, must be a nationwide 3g issue

Same here south of Chicago. Guess I won't even bother calling about it. Thanks for the info.

This is definitely a widespread issue... I am in Miami and I can't even gey 3G here... I am only getting 1X.. The weird thing is, my friend has a Thunderbolt too and she seems to ne getting 3G fine.... If anyone receives any worse from Verizon, please post ASAP!!!

Yup im located in Manhattan New York having the same exact problem since 8:30am today No 4G or 3G i hope they get it fixed Soon Let's Go Verizon!

[Q] Signalstrength and mobile internet connection issues

I often have issues with my signal being at 1 or 2 bars where friends of mine (Galaxy S3 and iPhone 4, but same operator) have like 4 or 5 bars. Sometimes people cant even call me even though my phone shows 1 bar of signal.
Buts thats not the worst thing. My mobile internet connection seems to not work EVERYTIME I'm in some kind of tunnel, sometimes even in normal houses. It shows that it tries to get information (arrow up and down) but it doesn't (it even switches from H to 3G, which doesnt even make sense). In the end it tells me the networks not working.
Does anybody have similar issues?

Some boost mobile user reported similar behaviour.

I've flashed the ICS radio and signal is much stronger. While running the jb update I would have full bars and still get 'bad connection please turn on WiFi to connect to the internet' 4g full signal would do the same thing. Until I flashed ICS radio of course.
---------- Post added at 10:05 AM ---------- Previous post was at 09:58 AM ----------
Edit. Probably the network, looks like jb radio is the same one, weird though my signal is much stronger now. Must have been a placebo, + the network being 'optimized'
Edit. Can any one verify the boost mobile jb radio? 'its the number under settings next to baseband'
Mine is 1.12.50.0516

russellvone said:
I've flashed the ICS radio and signal is much stronger. While running the jb update I would have full bars and still get 'bad connection please turn on WiFi to connect to the internet' 4g full signal would do the same thing. Until I flashed ICS radio of course.
---------- Post added at 10:05 AM ---------- Previous post was at 09:58 AM ----------
Edit. Probably the network, looks like jb radio is the same one, weird though my signal is much stronger now. Must have been a placebo, + the network being 'optimized'
Edit. Can any one verify the boost mobile jb radio? 'its the number under settings next to baseband'
Mine is 1.12.50.0516
Click to expand...
Click to collapse
I just got my replacement phone. Let's see if this One SV has the same problems. If so, I'll tell them to give me a different phone, I can't use it like that. I'll tell you guys.

I got a new one. It's a non LTE though. But it works way better now. Driving through tunnels makes my mobile Internet disconnect for a second now, but I guess that's pretty normal. Before it didn't work at all in tunnels. Maybe it had to do something with the LTE variant.
Gotta check if the phone signal got stronger too.
By the way I'm writing this while being in the subway station.
Sent from my HTC One SV using xda app-developers app

My LTE SV has roughly the same reception as my old phone, the Desire, which has always had great reception for me. So in your case it must have been either a defective terminal or maybe some weird software issue.
It's a shame, though, that they've replaced your SV with a non-LTE one. You did pay for the LTE version, that's what they should've replaced it with.

Well, something is still not right with this phone. Even though my mobile internet is working as intended now, I still have big connection issues. Sometimes (at least 5-10 per week) I lose my signal completely, which shouldn't be too much of a problem if it lasted for like 10 seconds or so, but it doesn't reconnect on its own. I have to restart my phone every time. People often can't call me for hours because I don't notice that it lost its signal once again.
I will call them and tell them I want a different phone as I'm still paying for it. I can't use this one anymore or at least not for my job.
Sent from my HTC One SV using xda app-developers app

Well, now that's weird. I mean OK, you might get one bad terminal, but to have it replaced and still have the same issues...?
It might be that your radio/ROM isn't compatible with the network, or maybe you have a bad SIM card. Try and replace the SIM, see what happens.
I live in a bad signal area. I usually get 1-2/5 bars on WCDMA and 3-4/5 GSM bars. Sometimes when the phone switches connections it'll take 2-5 seconds to do so, but i've never had it remain offline etc.
Could you please tell us where you're from/what operator you're subscribed to?

TVTV said:
Well, now that's weird. I mean OK, you might get one bad terminal, but to have it replaced and still have the same issues...?
It might be that your radio/ROM isn't compatible with the network, or maybe you have a bad SIM card. Try and replace the SIM, see what happens.
I live in a bad signal area. I usually get 1-2/5 bars on WCDMA and 3-4/5 GSM bars. Sometimes when the phone switches connections it'll take 2-5 seconds to do so, but i've never had it remain offline etc.
Could you please tell us where you're from/what operator you're subscribed to?
Click to expand...
Click to collapse
I'm from germany and my operator is o2. I contacted them again. They told me they can only send me another replacement phone, which wont change anything for sure.
My problem really isnt that it doesnt have signal for a short time period. My problem is that it stays like that for hours!

Please stop quoting the post you're answering to if said post is right above yours. It clutters up the forum.
Right then. So ask for a LTE replacement - that's what you've paid for, that's what they should give you, and see if the problem persists. If it does, use the phone without an SD card for a few days, try not to install any „toggle” software (like 2g/3g toggle widgets etc.) and replace your SIM card (it should either be free or cost you some 2 EUR - that's what Vodafone charges here in RO). If the problem still persists, it must be a network issue.
If you have a few minutes, try this: Settings -> Mobile Data -> Network Operators -> Search Networks, give the phone a few minutes to look for networks, then when it displays the network list, tap on yours and allow it to register. See if this changes anything.

Sorry sir. I'm just pressing that reply button. Didn't know about the one under it.
I just found out something pretty retarded. I went for the network settings and chose the network mode "GSM/WCDMA" instead of "GSM/WCDMA/LTE" and it instantly jumped to 5 bars from 1. It's the fricking LTE network.
By the way i made a mistake. it was a LTE version replacement from the beginning.

Yupp, thats what i always do: let the phone always work in the best available network (set by me to GSM Only).
This Network is pretty stable at my place and its also battery saving because it don't search/switch for another net.

Well that's quite crappy though. I didn't buy a LTE phone and a contract that allows me to use it, just to find out that it doesnt work as intended.
God I hate it.
I told them that this is the problem and they're just sending me a new sim card. Don't really expect this to help, but let' try out and afterwards I'll just contact them again.
At least the phones stable now...

Well, it's not the phone's fault. It's the operator's fault. Their LTE network is not developed enough. You should be happy, though. Vodafone Romania does advertise LTE, but the coverage is somewhere near 0.01% of the country (mostly near Vodafone shops or by the seaside). So where i live i don't even get LTE. And i live in the capitol. :laugh:

Thats what i think. LTE is far away from stable and everywhere available.
Near to me is a village, where you can't use a mobile phone, because there is NO network at all, lol.

What?! In DE? I thought that only happened in the East!

Yupp, in the middle of "DE"...
Lol, don't wanna live in this village. Many jokes and so, you can imagine

My connection is crazy good. Better than WiFi..... I'm loving it.

russellvone said:
My connection is crazy good. Better than WiFi..... I'm loving it.
Click to expand...
Click to collapse
russellvone, you're lucky.
In the area I'm in a bunch of Boost customers had serious signal strength issues starting last week, and data feels like it's been throttled to 2g/EDGE while we all get "4G" on our status bars.
Service feels like it's been declining, and I've only been with them since June of this year.
PRL updates did nothing.
I used Tmobile prepaid for my personal phone since the Nexus S launched, then a Galaxy Nexus.
The only reason why I didn't get a Nexus 4 was that I thought I was missing out on something without LTE.
I got the SV for free, so I didn't exactly choose Boost.
I just needed something to hold me over a few months.
Now, I won't care if the Nexus 5 has LTE or not, I'm buying one and going back to Tmo.
The SV is fine, the service.....that makes it or breaks it for me.

[Q] Stuck on EDGE or GPRS

When I'm on data, my phone is stuck on EDGE or GPRS when it should go up to 3G or H+. I've tried restarting my phone, turning wifi on and off, turning data on and off and made sure my settings looked okay. Any help is appreciated!
Cataclysm 11/26, Franco r14, dalvik patch. And if it's relevant, I'm on Rogers wireless.

I'm not sure but doesn't Rogers use global frequency in which case you need the 821 model?

I've definitely had 3G and H+ on my N5 (abbreviations much?), but it just seems very inconsistent. It'll go from H+ to 3G, back to H+, then cut out completely, then sit on E or G for a while. Just trying to pinpoint the issue because it's getting annoying haha. Perhaps it's the frequency that's screwing it up but that's definitely not my area of expertise. I do have the D820 model if that's helpful.

I'm having exactly the same problem with Fido right now, I tried pretty much everything including
- flashing back the factory image
- tried every modems from the xda thread in the Nexus 5 Android Development section (currently my phone is on the D821 modem but it didn't change anything)
- changing my apn (but it was obvious that this was not the problem since the phone had a edge connection.
I'm really about to call Fido...
Still, I'm kinda glad to see that i'm not alone.

maybe that the data service in your personal area?

Well going back and forth between 3G and H is normal. It picks up H/H+ when receiving/transmitting and goes to 3G when idle to save power.

obsanity said:
Well going back and forth between 3G and H is normal. It picks up H/H+ when receiving/transmitting and goes to 3G when idle to save power.
Click to expand...
Click to collapse
I called Fido, the technical support told me that they had something that was blocking me from 3G (but he didn't tell me what it was, he just told me that something was blocking me...) I had my beloved H+ back for maybe a whole minute and then it just switched back to Edge network.
All I wanted to know was if many customers have reported the problem or if I were alone...
Maybe if I'm lucky my phone will get back its 3G soon just like you.

I'm still having the issue today.
I called back Fido and they tried different things like desactiving/activing back my line, "updating my line" and more without any success.
Then I called google and told them the problem. They will change my Nexus 5 for a brand new but at the same time I feel like it is a software issue and not an hardward one... Well, we'll see, I never had a problem like that with any other phone before and the Nexus 5 never had any problem with 3G before yesterday.
I haven't tried everything yet, maybe you could try :
If you are in a LTE area, can the Nexus 5 connect itself to this network? Nearest LTE area from where I live is like 40 minutes away, bit too far just for a test.
Try with a sim card from another company like Telus or Bell, is the phone connecting to the 3G network? (I though about this while calling Google..)
Well, hope that the next phone will be ok.
Here are the few pictures just to show you a proof that even when I request a webpage, the phone will stays on 2g only.
http://imgur.com/a/a0QJ7

mark1s said:
I'm still having the issue today.
I called back Fido and they tried different things like desactiving/activing back my line, "updating my line" and more without any success.
Then I called google and told them the problem. They will change my Nexus 5 for a brand new but at the same time I feel like it is a software issue and not an hardward one... Well, we'll see, I never had a problem like that with any other phone before and the Nexus 5 never had any problem with 3G before yesterday.
I haven't tried everything yet, maybe you could try :
If you are in a LTE area, can the Nexus 5 connect itself to this network? Nearest LTE area from where I live is like 40 minutes away, bit too far just for a test.
Try with a sim card from another company like Telus or Bell, is the phone connecting to the 3G network? (I though about this while calling Google..)
Well, hope that the next phone will be ok.
Here are the few pictures just to show you a proof that even when I request a webpage, the phone will stays on 2g only.
http://imgur.com/a/a0QJ7
Click to expand...
Click to collapse
Thanks for the update mark1s. Definitely let me know if a new phone fixes anything, although I'm also thinking it's a software problem.
The problem could just be that there happens to be patches of low coverage in the areas we're testing this out, which seems unlikely in big cities. But testing at work seems to have this problem, but testing this at home I pick up 3G and H+ just fine. Odd..

Dropped calls when going from lte to hspa/hspa+

Just recently I've noticed that I drop calls when I'm on a LTE signal. It is very annoying. Is anyone else having this problem. Does anybody have any idea what is going on here. I notice if I have a HSPA/HSPA+ signal I don't drop calls.
Actually I noticed if I turn LTE off I don't drop calls at all. I am on the AT&T network if that matters.

tdamocles said:
Just recently I've noticed that I drop calls when there is a week LTE signal. It is very annoying. Is anyone else having this problem. Does anybody have any idea what is going on here. I notice if I have a strong HSPA plus signal I don't drop calls.
Actually I noticed if I turn LTE off I don't drop calls at all. I am on the AT&T network if that matters.
Click to expand...
Click to collapse
Same network, similar but different issue. Within the last couple of days my phone now hangs up the call after a few seconds. Sitting at my desk, signal strength is in the -70's, a call comes in and the LTE symbol drops to HSPA or HSPA+, (good so far) then no icon shows then the signal indicator goes completely blank, the call hangs up then after a brief pause the phone reconnects to LTE. I'm completely stock, running the latest CM 11S and I've tried everything I can think of to figure out the problem. I've wiped the phone, stopped using Google Voice, I have not added new apps lately, swapped out my SIM card into my OPPO Find 7A and it works flawlessly...I'm at a loss. At this point pre-ordering the N6 can't come soon enough for me.

That is actually what happens to me but I couldn't explain it as well. I'm on a cm11 rom.
I'm wondering if it has something to do with AT&T.

Have you updated to 38r?

tdamocles said:
Have you updated to 38r?
Click to expand...
Click to collapse
Yup, updated as soon as it came out so it's been a few week now for me. Had the phone since early June, this has been my real first issue I can't overcome....pissed

Have you tried to turn off lte and just run it on 3g?

tdamocles said:
Have you tried to turn off l t e n just run it on 3_g?
Click to expand...
Click to collapse
No and at this point I kind of don't care since I'm getting the N6 as soon as it launches. I can make due with my Find 7A for a few more weeks. In some regards it's actually better as a phone than my OPO. Probably going up on Swappa soon!

I was just wondering if yours is acting the same way with the lte deactivated.

Yep had this since i got the phone, sometimes on lte it just wont let me call and say " mobile network unavailable ", been on 3g for a long time and haven't had any problems.
probably because lte coverage where i live is meh.

Yeah but WTF, this is bull**** to have an LTE phone and force it on 3G. I'll put the SIM card back in and try on 3G for a bit but if I get frustrated and throw the thing out the window its on you : -)
---------- Post added at 05:48 PM ---------- Previous post was at 05:19 PM ----------
So far so good when selecting 3G the phone holds the HSPA or HSPA+ signal.

Looks like on the 1 + forums there's a lot of people having the same problem. Someone said it's going to get fixed in the next ota. Looks like the last update 38r boogered something up.

I just want to say that for those who are not aware if your phone shows low LTE signal, that has absolutely nothing to do with voice services and the quality of voice services you might get. As soon as you type in a number and hit call the phone automatically hands off connection from LTE to HSPA or 3g to make the call. This is 100% normal. VoLTE is not available on our phone nor is it activated on Tmobile yet I dont think but likely soon.
I expect that once we get official Lollipop and tmobile works out their nexus wifi calling dealio they got going on then we will also be getting the same wifi calling and texting magic. No need to get freaked out people.

tonu42 said:
I just want to say that for those who are not aware if your phone shows low LTE signal, that has absolutely nothing to do with voice services and the quality of voice services you might get. As soon as you type in a number and hit call the phone automatically hands off connection from LTE to HSPA or 3g to make the call. This is 100% normal. VoLTE is not available on our phone nor is it activated on Tmobile yet I dont think but likely soon.
I expect that once we get official Lollipop and tmobile works out their nexus wifi calling dealio they got going on then we will also be getting the same wifi calling and texting magic. No need to get freaked out people.
Click to expand...
Click to collapse
I was aware that there was no Volte. I know that it is normal to go to 3g but it never dropped a call doing that before. I must disable lte so the call doesn't drop. I know this only because I have an att microcell and it forces my phone to 3g for full 5 bar voice service.

Yea microcells do weird things, the hand offs are messed up in general in android I think with them. Sorry thought you were on tmobile. Still not use to being in a forum with an unlocked phone

Birdsfan said:
Yeah but WTF, this is bull**** to have an LTE phone and force it on 3G. I'll put the SIM card back in and try on 3G for a bit but if I get frustrated and throw the thing out the window its on you : -)
---------- Post added at 05:48 PM ---------- Previous post was at 05:19 PM ----------
So far so good when selecting 3G the phone holds the HSPA or HSPA+ signal.
Click to expand...
Click to collapse
Birdsfan or others,
By chance did you have wifi off? I just been doing some testing and noticed this:
wifi on/lte on = no dropped calls
wifi off/lte on = dropped calls
wifi off/lte off(3g only) = no dropped calls
If you want lte activated and make phone calls without it dropping calls then turn on wifi?
Check it out, see if it works.

I found the exact same results as tdamocles

Left the house and learned that there needs to be wifi in connected state for calls not to drop.

I just started having the same issue, exactly as described.
WiFi + LTE, no prob.
H/H+, no prob.
LTE without WiFi, phone switches to H/H+ and connects for about 2 seconds then hangs up while the signal icon goes blank, then back to LTE.
I tried reflashing stock 11S with a clean wipe, 38R.
I tried the latest nightly with a clean wipe.
Really at a loss here.

I really like the phone and CM but I need my phone to work as a phone....I'm done I'm pre-ordering the Nexus 6 Wednesday.

I dunno, I just tried reverting, via clean install, to 33r and the issue persists (did NOT go away).
Makes me worried it's a hardware thing.

Question GSM issues, sudden disconnection?

Hey guys,
So I've received my P7P a couple days ago. Ordered in Romania from the official Amazon Store. 5G, VoLTE, and VoWiFi don't work, as you all know.
But the biggest problem I have is that the network just completely disconnects if I leave the phone on the desk for a couple minutes. I have people messaging me and asking why they can't call me. When I look at the phone, there's no GSM signal of any kind. This is in a location where I have full 5G coverage otherwise.
I had to go into airplane mode 2 times before I was able to receive a call. The first time it connected to LTE for a couple seconds and then it completely dropped again.
Not to mention it takes forever to connect again after going in an area with weak signal.
I've updated to the Beta and the issue persists.
Great software, great camera, whatever, all useless when you can't fulfill your main purpose of being A PHONE.
Anyone else with issues like this? This is all I've found: https://piunikaweb.com/2022/10/20/pixel-7-7-pro-no-network-or-no-service-connectivity-issue/

Does the phone have the LTE bands it needs to even work where you live? If not, then I doubt there will be anything you can do but return it and look to another OEM.

jaseman said:
Does the phone have the LTE bands it needs to even work where you live? If not, then I doubt there will be anything you can do but return it and look to another OEM.
Click to expand...
Click to collapse
oh LTE works well. 5G doesn't work.
It just gets disconnected from any kind of cellular network and gets no signal after a while.

Have you taken the day one OTA? That fixed the problem for most of us. I haven't seen any X or ! since the first day. Before that update I was having my connection drop every 10 minutes or so.
If you already have taken this update, you may have a defective model.

Try force stopping Carrier Services and Google Play Services and deleting the storage for both. That help me tremendously with connectivity issues with Pixel 6 Pro.
Might want to try Carrier Services beta as well.
Another thing to check is your APN settings. Make sure they're what your service provider recommends

I immediately updated before unlocking the bootloader and rooting, I don't have network outage or anything. 5G seems to be working as well, at least available in settings, I'm yet to test it in 5G area but where I live, there's no 5G actually so it would not bother me much anyways. I'm so far very happy with it