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So I was playing around trying to delete widgets and one of them took out my 4g/3g connection. The icon is stuck in 1x, and I can't find any setting to change it back.
dail *#*#4636#*#* . This will take you to the network settings. select phone information. And then scroll down to set preferred network type.
I did that, set it to both LTE mode as well as CDMA+LTE/Evdo, but then even when rebooting to toggle it, it shows Network Type as CDMA - 1xRTT
I'm seeing other threads with people having issues with being stuck in 1x, so maybe its just not me, and I disconnected and just happened to not get it back
I am having this issue as well. Rooted last night. In the process of removing system apps removed something I shouldnt have. Went to flash my back up created by Rom Man only to find out it wasnt made, fail, so i flashed the custom rom by Chingy. Since flashing the rom I only have 1X service no matter what I set the phone to on the toggle.
its not just you bro ive been having 3g and 4g problems all morning. I am in queens NY...if they dont get this fix before the 14 days I am returning this phone and going back to t-mobile
I had thus problem. Just turn airplane mode on for a minute, then turn it off and you should get 3g again.
Sent from my HTC Thunderbolt using Tapatalk
cnmsales said:
I am having this issue as well. Rooted last night. In the process of removing system apps removed something I shouldnt have. Went to flash my back up created by Rom Man only to find out it wasnt made, fail, so i flashed the custom rom by Chingy. Since flashing the rom I only have 1X service no matter what I set the phone to on the toggle.
Click to expand...
Click to collapse
I'm not even rooted, and I began experiencing this issue this morning after having my phone off and plugged in last night.
EDIT: I tested the above fix, and it didn't work for me. Every time the phone tries to turn 3g on it will appear in the status bar for a split second and then everything turns off, even 1x. weird.
It's a network problem on verizon's end. I'm in Cincinnati and data is not working at all.
I am getting this too - according to tech support, there is a problem with the 4G network right now - however why it doesn't fall back to 3G I don't know (unless there is a problem with that too).
I too am in New York, so it might be localized to NYC - They even tried resetting something on my VZ profile.
I'm still on the call as we speak, but I get the feeling given the number of people reporting this, it is a VZ problem.
CorporateGoth said:
I am getting this too - according to tech support, there is a problem with the 4G network right now - however why it doesn't fall back to 3G I don't know (unless there is a problem with that too).
I too am in New York, so it might be localized to NYC - They even tried resetting something on my VZ profile.
I'm still on the call as we speak, but I get the feeling given the number of people reporting this, it is a VZ problem.
Click to expand...
Click to collapse
It's definitely not just a localized problem. I'm all the way out in Utah (no 4g service here yet) and the 3g is completely jacked.
Yup confirmed with tech support, there's a nationwide outage with 4g data and they are working it with the highest priority, the tech said. Ah the costs of new technology. Always will have issues at start.
Same thing here, Pensacola, FL. Just went out on my drive to work today, now it's 1x across the board for me and the gf...she has an incredible and I have the tbolt...
Add me to the list. Been on the phone with tech support for 52 minutes and counting. I'm on hold right now and thought I would check xda. Stuck in 1x if I even have anything. I am about 35 miles south of Pittsburgh, PA. Phone is completely stock and worked perfect yesterday. Also, the tech said DO NOT dial *228 from the Thunderbolt. I didn't, but he said for future referece it will force the phone to use only 1x and 3g. Nice to know lol they didn't say that crap when I bought it. At least their tech support guys are super friendly.
Weird. Im in Akron Ohio and have full bars 4G. Just did speed test and getting 15Mbps down 20 up. Downloaded app off market just to be sure and downloaded without a hitch. This must not be affecting whole nation. (Yes my Wi-Fi is off lol)
Just got off the phone with VZ Tech support. He said there is not an acknowledge problem with the 3G network right now (unlike the 4G), but he's sure that soon there probably will be.
He could not use my phone as an example case (to raise the trouble ticket) because I was unwilling to perform the last step in the troubleshooting process (reflashing the phone) - but I'm sure there will be others willing to do that and this will become a known issue soon enough.
Worst part is, even my 1X support keeps going in and out - probably because the 1X network in NYC is overloaded, because all those users usually on 3G are all on 1X now, and killing it
Confirmed here, too...all 1x, must be a nationwide 3g issue
Same here south of Chicago. Guess I won't even bother calling about it. Thanks for the info.
This is definitely a widespread issue... I am in Miami and I can't even gey 3G here... I am only getting 1X.. The weird thing is, my friend has a Thunderbolt too and she seems to ne getting 3G fine.... If anyone receives any worse from Verizon, please post ASAP!!!
Yup im located in Manhattan New York having the same exact problem since 8:30am today No 4G or 3G i hope they get it fixed Soon Let's Go Verizon!
I have tried everything in the world to get my wife's Thunderbolt on par with mine. Out of the box, mine has worked like a champ, while she's on her 2nd phone. (Bad power button and 0-1 bars constantly.) Anyway, after getting home and looking at her replacement phone, I noticed the same issue, 0-1 bars. I thought to myself that there has to be more to this. I put her phone next to mine and I had 3-4 bars, while she had her usual 0-1 bars (74% time without a signal.) I thought to check the phones info under settings and bam, I found my problem. Software and everything was exactly the same, except our PRL's. Mine is 13004 and hers is 15008. So I immediately jumped online and Googled how to updated the PRL on the Thunderbolt. Apparently the PRL files are stored on the 4G sim card, and since *228 no longer works on our phones, the only option to get a different PRL is to get a new sim card. I checked the sim card that came with her phone and the date reads.....102810. I then checked the date on my sim card and it read....020411. So I will be going to Verizon tomorrow morning and requesting a sim that was made on or at least near the date that mine was produced and hopefully this will fix our problem. I will update this thread once I know for sure. So if you did this and it helped, please feel free to post your results. Also, when we swapped the phones out, we didn't get a new sim card since each card is tied to that specific number. The rep just put the old sim and sdcard in the new phone incase anyone was wondering. Hope this helps.
Update: Just left my Verizon store and as of right now, I didn't have to swap out my sim card. The rep checked and he said it showed that my wife's phone was under the regular nationwide network, while my phone was under the hybrid network.(Whatever that is.) So he sent out an network update to my wife's phone that should bring hers on par with mine. He told me not to turn off my phone because it may take a couple of hours to push through, but once it does, our prls or signal strength in our area should be the same. Once the update pushes through, I'll post the results.
Update to the update: After letting the phone stay on for 8 hours, got home, pulled the sim and battery out for 30 seconds, popped them back in and bam!!!!!! 3-4 bars of constant signal strength. Didn't have to change the sim card, but the PRL number did change from 15008 to 13006. (Which 13xxx means you're on the Hybrid Network.) If you're have a low to bad network signal, I would highly suggest you call Verizon or go into a store and have them make sure you're on the Hybrid network and not the Regular Nationwide Network. Have them send an PRL update/upgrade to your line and see if it helps. Worked like a miracle for my wife's phone.
I was having the same problem as your wife. Called Verizon so many times wasting my time talking to tech support getting no help. Then miraculously called one more time and the girl fixed it. No idea how though haha. I wouldn't be surprised if her problem has to do with her sim though.
Sent from my ADR6400L using Tapatalk
I wonder if they can manually push the prl ota now..it wouldnt hurt to ask that too.
would love to hear an update to this, as my prl is 15008.
might bother the verizon rep at work about it see if they know anything.
At my house I usually have 1-2 bars, and i always thought it was because of coverage not being great here. If it is just a prl issue, hopefully we can get a fix!
magneticzero said:
I wonder if they can manually push the prl ota now..it wouldnt hurt to ask that too.
Click to expand...
Click to collapse
Prls auto update upon reboot
Sent from my ADR6400L using XDA Premium App
superchilpil said:
Prls auto update upon reboot
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
From the looks of it there is possibly two prl and the 'older' prl isnt updating. Lets see i guess...
mine is 15008 and ive had no problems :S
Sent from my ADR6400L using XDA App
Why am I not hearing any 13004 prls. Am I a rare case? Also, this might be device and area specific,but that 15008 is horrible in my area while my 13004 allows me to keep a constant 3-4 bars everywhere I go.
My prl is 15011 and have e bars of 3g in most places
Again they auto update with reboot. SO REBOOT YOUR PHONE IF YOU HAVE COVERAGE ISSUES!
And you don't need to EVER SWAP A SIM CARD ONCE IT HAS BEEN PROVISIONED EVER! Like all other GSM technologies the PRL with eHRPD (Verizon's CDMA LTE version) is AUTO PUSH being it's UPDATED AUTOMATICALLY. YOU DON"T HAVE TO WORRY ABOUT IT EVER!
The LTE PRL versions are DIFFERENT than the CDMA phone series. There is no uniform number because they are updated at different times with the IMSI on the SIM card.
Also the signal meter on the Thunderbolt I was told that is mainly for VOICE! You can have EXCELLENT DATA on LTE with even 1-bar of signal.
willzzz88 said:
And you don't need to EVER SWAP A SIM CARD ONCE IT HAS BEEN PROVISIONED EVER! Like all other GSM technologies the PRL with eHRPD (Verizon's CDMA LTE version) is AUTO PUSH being it's UPDATED AUTOMATICALLY. YOU DON"T HAVE TO WORRY ABOUT IT EVER!
The LTE PRL versions are DIFFERENT than the CDMA phone series. There is no uniform number because they are updated at different times with the IMSI on the SIM card.
Also the signal meter on the Thunderbolt I was told that is mainly for VOICE! You can have EXCELLENT DATA on LTE with even 1-bar of signal.
Click to expand...
Click to collapse
Yes, that's what I'm writing about, voice service. And no, its not auto updating. Even after a battery and sim card pull for 30 seconds, its the same PRL number with the same signal problems. Average of -104 - 107dbs, which shows 70%+ time without a signal. She drop calls and her voice calls are in and out. This is her second phone, with the same signal results. So its not the phone and its not auto updating to the towers nearest to our house.
kxs783kms said:
Yes, that's what I'm writing about, voice service. And no, its not auto updating. Even after a battery and sim card pull for 30 seconds, its the same PRL number with the same signal problems. Average of -104 - 107dbs, which shows 70%+ time without a signal. She drop calls and her voice calls are in and out. This is her second phone, with the same signal results. So its not the phone and its not auto updating to the towers nearest to our house.
Click to expand...
Click to collapse
well i have been reading lots of reports that verizon is having network issues at the moment
maybe but we ll see
PRL Update
kxs783kms said:
Yes, that's what I'm writing about, voice service. And no, its not auto updating. Even after a battery and sim card pull for 30 seconds, its the same PRL number with the same signal problems. Average of -104 - 107dbs, which shows 70%+ time without a signal. She drop calls and her voice calls are in and out. This is her second phone, with the same signal results. So its not the phone and its not auto updating to the towers nearest to our house.
Click to expand...
Click to collapse
After reading this thread, I checked out my PRL version. For some reason, I have never received a PRL update. My PRL version was 1. I have rebooted my phone several times, along with battery pulls, for the past week yet no update was received. I ended up using the method mentioned over at Android Central (h ttp://forum.androidcentral.com/htc-thunderbolt/72724-problems-3g-data-dont-hard-reset-read-first.html) to put my phone back to RevA for data. I rebooted and still no new PRL. I put it back to eHRPD and rebooted. I then received a new PRL, version 15008. I don't know if it has made a difference with my coverage because I just made the change. I just figured I would mention I had to do some trickery to get my Thunderbolt to pull down a new PRL.
Thanks mispes1 for that info on what you did. I found this thread because of my Signal being weird. I just got my Thunderbolt activated yesterday and my prl was also 1. Used that thread and rebooted a few times, and after switching back my PRL finally updated. I'll have to see if this helps. It's nice to know how to switch to normal 3g network as well for when I'm having trouble with the hybrid one. Also my PRL is 15011.
Just checked, and mine is 13004...I wonder if this chagnes based on if you are in a LTE network area or not
I am have 15008 and my connection is terrible. I have done battery pulls, everything trying to get my PRL to update, might call verizon at some point and ask about it. I see people with these 13000 something PRLs talking about great coverage. I am at -86DB and my connection to 4G goes in and out all the time.
15008 as well here, but I haven't really had too many issues, the only times i've had issues is going inside large buildings around the 4G edge. Though my speeds haven't been too impressive (Fastest I've seen is 8Mbps on 4G), though I don't know if a PRL will fix that.
Russ36363 said:
15008 as well here, but I haven't really had too many issues, the only times i've had issues is going inside large buildings around the 4G edge. Though my speeds haven't been too impressive (Fastest I've seen is 8Mbps on 4G), though I don't know if a PRL will fix that.
Click to expand...
Click to collapse
I must have had a different PRL before i rooted, cause I was doing 20-30 consistently down, and then I rooted my phone and now I get 6-7 consistently.
I have the same problem pulling down PRL updates. I realized the other day that my version was 1. To get mine to update I had to use the ##778# trick and put the modem into Rev A, reboot, then back into eHRPD, reboot again and then it pulled down a new PRL. The funny thing is that I have jumped between 1 and 15008 at least twice in the last 24 hours and there doesn't seem to be any rhyme or reason as to why.
Give this a shot though to see if you can get a new PRL. Also, I believe the most recent version is 15011. My friend got his t-bolt today and that was his version out of the box.
Sent from my Xoom using XDA App
Hi there,
Hopefully someone can help because my brain is melting here. Basically I spoke to orange customer services the other day because of totally poor signal. He told me to switch to GSM only, which was fine and I know it can improve your phone signal. The thing is, it's now stuck on there, whenever I try to change it to WCDMA it automatically switches back to GSM?
Any body got any ideas?
Cheers
Ian
iang123 said:
Hi there,
Hopefully someone can help because my brain is melting here. Basically I spoke to orange customer services the other day because of totally poor signal. He told me to switch to GSM only, which was fine and I know it can improve your phone signal. The thing is, it's now stuck on there, whenever I try to change it to WCDMA it automatically switches back to GSM?
Any body got any ideas?
Cheers
Ian
Click to expand...
Click to collapse
I feel your pain. I am also a long-suffering Orange customer. Everything was fine until they climb into bed with T-Mobile. Since then my signal has been so erratic I simply can't trust things like Google Maps to work as navigation. Orange have left me stranded twice bombing out the 3G just as I need it to get home.
Anyway, how exactly did you switch to GSM only? There are a couple of ways of doing it.
Menu> Settings> Wireless & Networks> Mobile Networks> Network Mode = GSM/WCDMA auto.
I suspect it was this one. If this is the method that is changing back to GSM, then try this one;
Open you dialer, and dial *#*#4636#*#*
This will open a hidden testing menu, from this select 'Phone Information'
Scroll to the bottom and see what the 'Set Preferred network type:' is set to.
Mine works well with both GSM auto (PRL) and GSM/CDMA auto (PRL)
See if selecting one of these helps.
Let me know how this goes.
Hiya mate,
Yeah I gave that a try earlier. It seems I have to either have a good phone signal or crap data and vice versa? Pain in the ass. Orange told me that it was because of a faulty telephone mast in my area that has been off since last week. Can't see that being right to be honest, since my signal has been ****e since I first got it in April. Thing is, my sister was having the same problem with poor signal, and she wrote to some higher up person at orange to tell them about it. It ended up with her getting out her 2 year contract, bonus! I'm just going to ring and keep complaining and then write to this person my self, and hopefully I can get out of it my self. Orange is the worst network I have been on!
Cheers for your reply
I might give that a try. I still have a year left, but would love to jump ship and move back to Vodafone. I only went with Orange as my girlfriend was on Orange and magic numbers meant free calls. She then went and screwed things up by moving in! Now I don't need to ring her so much! (facepalm)
My housing estate has a dirty great big cell tower mast at the top of it. My fillings could receive a text message. But even with max strength signal still the 3G is off and on so erratically it's not worth using. They keep telling me that "the cell tower in my area is being worked on" too. That's been their excuse since February.
I have no idea I'm afraid why your phone wont stay on a WCDMA setting however. How are your APN settings? Mine once roamed to T-Mobile without me noticing and would only do 2G.
Yeah my girlfriend is my magic number too, and I live with her as well.. Doesn't make a great deal of sense really does it?
I think you may be on to something with that tmobile thing. Does tmobile allow wcdma?
Sent from my HTC Desire S using xda premium
iang123 said:
Yeah my girlfriend is my magic number too, and I live with her as well.. Doesn't make a great deal of sense really does it?
I think you may be on to something with that tmobile thing. Does tmobile allow wcdma?
Sent from my HTC Desire S using xda premium
Click to expand...
Click to collapse
When I used to do a manual scan for other Networks the following would show up;
Orange
Orange 3G
T-Mobile
T-Mobile 3G
If I try to connect to T-Mobile 3G it wont let me. The one that is just 'T-Mobile' doesn't have anything more than 2G. What happened was my Orange signal dropped out, so it jumped onto the 'T-Mobile' one without me noticing. It then didn't go back to the Orange 3G when I got home.
I just tried it again and got;
Orange
T-Mobile UK
The 2G/3G variants seem to have been dropped and merged into a single provider for each network. I can connect to T-Mobile but still only seem to get 2G.
See which one your connected to. It might be that although we are allowed to use T-Mobile for calls/texts the deal doesn't include 3G.
wnp_79 said:
When I used to do a manual scan for other Networks the following would show up;
Orange
Orange 3G
T-Mobile
T-Mobile 3G
If I try to connect to T-Mobile 3G it wont let me. The one that is just 'T-Mobile' doesn't have anything more than 2G. What happened was my Orange signal dropped out, so it jumped onto the 'T-Mobile' one without me noticing. It then didn't go back to the Orange 3G when I got home.
I just tried it again and got;
Orange
T-Mobile UK
The 2G/3G variants seem to have been dropped and merged into a single provider for each network. I can connect to T-Mobile but still only seem to get 2G.
See which one your connected to. It might be that although we are allowed to use T-Mobile for calls/texts the deal doesn't include 3G.
Click to expand...
Click to collapse
Yip, that's exactly it mate. I go on tmobile and I can get only 2g, I connect to orange and it let's me have 3G. It jumps between the two networks, and as I have poor orange signal all the time it auto jumps to tmobile! So basically it looks like I'm stuck to 2g if I want to actually speak to anyone! At least now I know what the problem is, but it still doesn't make me feel any better about having to make the choice, and having to constantly check which network I'm on before knowing why I'm getting either poor 2g or poor phone signal. What a headache!
Cheers for your help, much appreciated!
This sounds like some bulllllllllllllshiiiiiiiiit.
Orange and T Mobile have both always been ****.
djsubtronic said:
This sounds like some bulllllllllllllshiiiiiiiiit.
Orange and T Mobile have both always been ****.
Click to expand...
Click to collapse
Bull **** of the highest order mate
Sent from my HTC Desire S using xda premium
iang123 said:
Bull **** of the highest order mate
Sent from my HTC Desire S using xda premium
Click to expand...
Click to collapse
Lately, I've noticed some **** with o2 as well which as I previously recall always had good service, since I been with them for as far as I can remember. I'll have full 2G signal, and randomly the data will shut off. Sometimes for a few minutes, sometimes for hours. But the phone signal remains on full... it's weird. And 3G coverage seems to be getting worse instead of better. None of this makes sense either since in March o2 apparently rolled out 900 Mhz 3G across most major UK cities, meaning 3G service on a 2G band, meaning much better 3G service in areas where only 2G service was previously good. I ain't seen **** all of an improvement, like I said it seems to be going the opposite way.
UK used to be ahead of the game when it came to cell networks, it seems most other countries have not only caught up, but jumped miles ahead. 4G is pretty standard in the US now, and they were so far behind in cell networks only a few years ago.
When I'm on data, my phone is stuck on EDGE or GPRS when it should go up to 3G or H+. I've tried restarting my phone, turning wifi on and off, turning data on and off and made sure my settings looked okay. Any help is appreciated!
Cataclysm 11/26, Franco r14, dalvik patch. And if it's relevant, I'm on Rogers wireless.
I'm not sure but doesn't Rogers use global frequency in which case you need the 821 model?
I've definitely had 3G and H+ on my N5 (abbreviations much?), but it just seems very inconsistent. It'll go from H+ to 3G, back to H+, then cut out completely, then sit on E or G for a while. Just trying to pinpoint the issue because it's getting annoying haha. Perhaps it's the frequency that's screwing it up but that's definitely not my area of expertise. I do have the D820 model if that's helpful.
I'm having exactly the same problem with Fido right now, I tried pretty much everything including
- flashing back the factory image
- tried every modems from the xda thread in the Nexus 5 Android Development section (currently my phone is on the D821 modem but it didn't change anything)
- changing my apn (but it was obvious that this was not the problem since the phone had a edge connection.
I'm really about to call Fido...
Still, I'm kinda glad to see that i'm not alone.
maybe that the data service in your personal area?
Well going back and forth between 3G and H is normal. It picks up H/H+ when receiving/transmitting and goes to 3G when idle to save power.
obsanity said:
Well going back and forth between 3G and H is normal. It picks up H/H+ when receiving/transmitting and goes to 3G when idle to save power.
Click to expand...
Click to collapse
I called Fido, the technical support told me that they had something that was blocking me from 3G (but he didn't tell me what it was, he just told me that something was blocking me...) I had my beloved H+ back for maybe a whole minute and then it just switched back to Edge network.
All I wanted to know was if many customers have reported the problem or if I were alone...
Maybe if I'm lucky my phone will get back its 3G soon just like you.
I'm still having the issue today.
I called back Fido and they tried different things like desactiving/activing back my line, "updating my line" and more without any success.
Then I called google and told them the problem. They will change my Nexus 5 for a brand new but at the same time I feel like it is a software issue and not an hardward one... Well, we'll see, I never had a problem like that with any other phone before and the Nexus 5 never had any problem with 3G before yesterday.
I haven't tried everything yet, maybe you could try :
If you are in a LTE area, can the Nexus 5 connect itself to this network? Nearest LTE area from where I live is like 40 minutes away, bit too far just for a test.
Try with a sim card from another company like Telus or Bell, is the phone connecting to the 3G network? (I though about this while calling Google..)
Well, hope that the next phone will be ok.
Here are the few pictures just to show you a proof that even when I request a webpage, the phone will stays on 2g only.
http://imgur.com/a/a0QJ7
mark1s said:
I'm still having the issue today.
I called back Fido and they tried different things like desactiving/activing back my line, "updating my line" and more without any success.
Then I called google and told them the problem. They will change my Nexus 5 for a brand new but at the same time I feel like it is a software issue and not an hardward one... Well, we'll see, I never had a problem like that with any other phone before and the Nexus 5 never had any problem with 3G before yesterday.
I haven't tried everything yet, maybe you could try :
If you are in a LTE area, can the Nexus 5 connect itself to this network? Nearest LTE area from where I live is like 40 minutes away, bit too far just for a test.
Try with a sim card from another company like Telus or Bell, is the phone connecting to the 3G network? (I though about this while calling Google..)
Well, hope that the next phone will be ok.
Here are the few pictures just to show you a proof that even when I request a webpage, the phone will stays on 2g only.
http://imgur.com/a/a0QJ7
Click to expand...
Click to collapse
Thanks for the update mark1s. Definitely let me know if a new phone fixes anything, although I'm also thinking it's a software problem.
The problem could just be that there happens to be patches of low coverage in the areas we're testing this out, which seems unlikely in big cities. But testing at work seems to have this problem, but testing this at home I pick up 3G and H+ just fine. Odd..
Just got my Shield LTE today. This is my first tablet ever as well as my first unlocked device ever so I've never really had to mess with APN settings before. Long story short, I can connect and get HSPA+ ok but the speeds suck and no LTE at all. My Galaxy S5 can pick up LTE fine and get around 50Mbps down, but the Shield gets only about 5 down on HSPA+. When I search for network operators, my only choices are T-Mobile (2G/3G) and AT&T (2G/3G/4G). Any ideas as to why it can't find T-Mobile LTE network?
Does your phone work with LTE in the same spot? I got my tablet yesterday and moved the TMO SIM from by iPad to the Shield. Got LTE right away without doing anything with APNs. Depending on where you are, TMO LTE coverage is spotty.
Yes. My Galaxy S5 gets about 3 bars on LTE while sitting right next to my tablet that only has 2 bars on 3G. Just got off the phone with T-Mobile and they said they could see me connect to the LTE network and I did see LTE come up on the Shield for a moment but then it almost immediately dropped back HSPA+. I think its an issue with the tablet itself. I'm on hold with Nvidia now.
I'm still trying to get my Shield LTE activated on T-Mobile for the 200 MB free data for life deal. T-Mobile told me that their system saw the Shield's IMEI as a phone, not a tablet, and to bring it into a store so they can see that it is indeed a tablet.
The APN Settings came down by default for me and appeared correct with what I've searched online, but I'm having the same issue where I'm not getting LTE here in the PHX market, in all the places my phone gets full healthy LTE.
I don't want to complain about my H+ signal, but it's just not cutting the mustard if you will.
You find/hear anything useful here Hoju?
I'm seeing the same issue With LTE/Tmobile alsnly HSPA+
I've been in contact with Nvidia support since last week and they have had me send them numorous diagnostic files and bug reports. From what I can tell, the Shield is using NVIDIA
's Icera i500 modem which can be thoroughly tweaked through software updates. I'm hoping this issue can be resolved with such an update. Nvidia level 2 support told me that I was the first case of this reported, so I urge everyone suffering from this issue to contact support so they can see that the problem is not an isolated incident. I'm hoping to hear back from them today regarding this. I will update the thread when I do.
T-Mobile setup my imei number as an iPad to activate sim and didn't give me the pin, called T-Mobile and got it fixed, the pin turned out to be 1234, once he fixed the imei and changed pin, internet started working well and LTE is working as well. Also logged into T-Mobile.com/connectme I'm not sure if that's required but that's where you can buy more data. Hope that helps someone
Hi there, T-Mobile retail dealer here. I've tried 4 different T-Mobile sim cards (2 $50 simple choice plans, 2 $70 simple choice plans) along with 4 of their MVNO's sim cards (Univision Mobile, Straight Talk, Ultra Mobile, Lyca Mobile) and they all had LTE.
With all of the T-Mobile sim cards, the standard APN that's loaded in (fast.t-mobile.com) works perfectly for me.
For the MVNOs, using their respective APNs allowed for LTE, while using "fast.t-mobile.com" on those services only gave me HSPA+
I'm also located right outside of Philadelphia. Not really a populous area but we have good coverage with T-Mobile around here.
Hope this helped.
I also just added ro.ril.fast.dormancy.rule=0 to my build.prop, result so far is stable connection on h+. Without that it was flipping between 3g and h+ constantly and connection was unstable. ive been streaming music and it did change back to 3g, but not back and fourth like before, ill keep an eye on it.
maybe i spoke to soon, i still see it switching. Ill update after some more testing if this did anything or not for me.
genicles said:
I also just added ro.ril.fast.dormancy.rule=0 to my build.prop, result so far is stable connection on h+. Without that it was flipping between 3g and h+ constantly and connection was unstable. ive been streaming music and it did change back to 3g, but not back and fourth like before, ill keep an eye on it.
maybe i spoke to soon, i still see it switching. Ill update after some more testing if this did anything or not for me.
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Just out of curiosity have you noticed a difference in the last three days overall?
livinonnoslp said:
Just out of curiosity have you noticed a difference in the last three days overall?
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Not really, guess it was a placebo effect at first and just happened to stay on h+ for a while. from what i have read over the last few days is that on t-mobile's network it switches to 3g to save battery. I just removed the line i added, streaming music right now and just got a drop out. If someone knows or comes up with a way to force it on h+ I would happy, i could care less about battery savings if i just have this thing on my desk plugged in all day.
I got some time today, going to try staying off of wifi all day and see how it acts, might try a couple things if i can find some other options to test. if i find something ill let ya know.
genicles said:
Not really, guess it was a placebo effect at first and just happened to stay on h+ for a while. from what i have read over the last few days is that on t-mobile's network it switches to 3g to save battery. I just removed the line i added, streaming music right now and just got a drop out. If someone knows or comes up with a way to force it on h+ I would happy, i could care less about battery savings if i just have this thing on my desk plugged in all day.
I got some time today, going to try staying off of wifi all day and see how it acts, might try a couple things if i can find some other options to test. if i find something ill let ya know.
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Thanks for the response. I ended up exchanging mine with a new one that I just received last night. Right now I'm still testing and hopeful it will shape up, mine would drop from H+ to Edge, I do get LTE from time to time but it's very sparse. So far the replacement is doing well but i'm more and more convinced this is a radio issue as the tablet was really certified on AT&T. I've filed a ticket on my old one with Nvidia, no eta on a fix. Anyone that's seeing this go through nvidia support and file a ticket. Hopefully they can get it fixed in the next OTA.
I, too, only get H+ signal from TMO on my Shield. While it's normally fast, it sometimes drops and goes to E(DGE) or none at all.
EDIT: TMO could find nothing on their end via online chat. I'm going to test the SIM in another LTE device, and see if its a SIM issue. Waiting to hear back from NVIDIA. Really hoping our coming-soon 5.0 update fixes this!
EDIT 2: I just heard back from them that the TMO issue is an open bug "and will be fixed in a future update".
shield vs lte?
Yours at least connects, mine wont even do that I probably go to local branch again tomorrow if things wont change by the morning. I hope it works, but i cant activate the sim. Shield recognizes the card, under connections it says T-mobile but every time i turn off WiFi and try to activate the sim via cellular data, it keep telling me theres no connection yet i have 2 bars of their signal
So this means that I could but the 30 dollar a month plan? 5GB data, 100 minutes and unlimited texts?
Did anyone that was having a problem with LTE ever get it resolved? I just picked up the LTE version of the Shield tablet and have yet to see LTE and my phone is getting it fine. I hope a solution was found.
caseyatbt said:
Did anyone that was having a problem with LTE ever get it resolved? I just picked up the LTE version of the Shield tablet and have yet to see LTE and my phone is getting it fine. I hope a solution was found.
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Yep, I'd be interested as well. I got that tablet since a few months and have problems with the radio too. I'm running LingeageOS 14.1. The latest few builds didn't even find the sim card anymore. Today I got back to stock rom for testing. Sim card is there, but it loses the radio connection every few seconds.
---------- Post added at 08:59 PM ---------- Previous post was at 08:04 PM ----------
I just tried T-Mobile: works like a charm. It seems like Vodafone is causing the trouble. I've tried two different SIM cards and have the problem with both. Country: Germany.
caseyatbt said:
Did anyone that was having a problem with LTE ever get it resolved? I just picked up the LTE version of the Shield tablet and have yet to see LTE and my phone is getting it fine. I hope a solution was found.
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What LTE band is your phone connecting to? I'm assuming you are T-Mobile? If you're in a band 12 area you might be out of luch as the North American version supports bands 2, 4, 5, 17, 7.