I have a question about putting my companies exchange setting on my samsung captivate.
so here is a little background. I work for a company that no cameras are allowed, except for me because I am the company photographer. I was issued a blackberry as my work phone but the freaking sucks. Actually when I got it, I set it up myself but then a day later the camera was magically deactivated on it. I am guessing the it department remote in and disabled it.
So I just got a samsung captivate as my personal phone which has nothing to do with my work but.... When I had my iPhone 4 I was able to put the same exchange settings on it and use my work email and address book and calendar on it and they never knew and my camera was never disabled. I dont care about using my phone camera at work but I do when I am not at work since it is my personal phone.
So my question comes after this. When i go to enter my exchange info on my android running froyo 2.2 on my samsung, it says that security settings will be automatically changed by the server. Will they be able to disable my camera on my personal phone? but my iphone they never did? What kind of corporate bull**** damage can they do to my phone and lock it down? It is my personal phone and I only want my calendar on it so I dont have to carry my ****ty blackberry phone around.
if they can lock the phone down just by me entering the exchange settings, can I do anything to prevent it?
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First off I'm coming from the iPhone 3G, and HTC Aria and all I have to say is this phone is so slow when using it with an Exchange server. I have reset the phone several times and it will be running fast but as soon as I setup an Exchange profile, the phone slows down. It will 5 to 10 seconds to load an email then another 5 to 10 seconds to load the content of the email.
I really want to like this phone but can't handle the slowness. The HTC Aria is so much faster (why if it has a slower processor). Even my iPhone is faster (with 4.0) and that's not saying much.
Is anyone else experiencing the same thing?
The Aria feels faster because it has half the pixels to push, so there's less overhead in just running the display and UI elements.
I use my Captivat with exchange. With no lag at ll. I have a very large mailbox with lots of folders and I haven't had a problem. My exchange server security settings do force me to set a password lock for the phone though.
Yeah, the password is annoying. Especially annoying since it's a numeric entry but the keyboard that pops up in in alpha, requiring an extra step. If I can't bypass it, I'd like a straight numeral only keyboard, with big numbers to make it faster.
My Milestone running 2.1 never prompted me for passwords when connecting to the corp server, but like most Android devices,(N1 excluded) the Email client was diddled by the manufacturer.
Besides the password annoyance, the email client on the Captivate is superior though, I'd say it's one of the best Android implementations of Exchange support yet (but then again, in the land of the blind, the one-eyed man is king ).
Password is a policy enforced/pushed down from the exchange server. I know my corp. exchange enforces the password/PIN policy when I use WM. But supprisely, my Captivate didn't ask for one. It may asked but the screen didn't popup. My email app stayed in a blank screen for quite a few minutes. And somehow it get bypassed.
I know my IT admin won't be too happy to hear this.
dstevens said:
First off I'm coming from the iPhone 3G, and HTC Aria and all I have to say is this phone is so slow when using it with an Exchange server. I have reset the phone several times and it will be running fast but as soon as I setup an Exchange profile, the phone slows down. It will 5 to 10 seconds to load an email then another 5 to 10 seconds to load the content of the email.
I really want to like this phone but can't handle the slowness. The HTC Aria is so much faster (why if it has a slower processor). Even my iPhone is faster (with 4.0) and that's not saying much.
Is anyone else experiencing the same thing?
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Could it be your exchange itself? have you set the server to sync contacts? have you let it do that? is it syncing calendars? have you let that happen as well. How many messages are you making it download at a time, all of them? remember that while the phone has tons of ram each individual app runs in its own container so sometimes if it can't allocate ram fast enough you will see slow down. Also using exchange is a processor intensive task, do you have a task killer? can you go into settings and see whats running when you do this? these are things you should check. Your phone may seem real chipper and fast but when the big guns come out it'll slow down if there is a lot of apps running.
its akin to a windows comp running itunes, firefox, limewire, dos prompt, and vuze without issue...as soon as you start encoding a video on top of that, **** is gonna slow down.
I have an exchange server and I haven't been experiencing any problems, but I only have it set to download the last 25 messages and I use the server search to search for any old ones should I need them.
lemme know what you find
No problems with exchange for me.On 3g it takes about 5 secs from clicking on an email to reading it. I'm moving from an iphone and the only thing I'm missing is the threaded emails.
Sent from my SAMSUNG-SGH-I897 using XDA App
Hi, I have the same issue on my nexus one. Phone slow to a drag when syncing with Exchange. What i did was, log on to the exchange website on the computer, go to the setting section and then mobile phone section. Then delete all the mobile device ID associate with that account and setup the exchange account from the phone again. I never have any issue since.
I'm also getting slowness with Exchange. It takes me about 15-25 seconds just to pull up a new email. It "seems" like it's not actually getting the email until I try to open it, but I have it set to download the maximum size when it arrives.
Also, when I rooted the phone, it stopped asking me for the password on the unlock screen. Go figure.
Just got my Captivate yesterday, and set it up to connect to my corporate Exchange account. As part of that, Exchange forced the use of a PIN (when unlocking) as part of the security policy. I realized the built-in Exchange support sucked, so I deleted the account and switchd to Touchdown. I would have expected that removal of the account would have removed the PIN requirements - but it didn't.
I've tried disabling the unlock pattern and re-enabling it, but I still get the PIN entry screen after 15 min of the phone being locked. Is there a way to do it without completely wiping the phone?
RoadSync by Dataviz doesn't enforce PIN's on Android.
That's fine, but I need to figure out how to remove the PIN that has been applied.
You may have to do a system reset. My Exchange server doesn't enforce PIN On my Captivate but it did on my iphone. Weird.
steelforce said:
Just got my Captivate yesterday, and set it up to connect to my corporate Exchange account. As part of that, Exchange forced the use of a PIN (when unlocking) as part of the security policy. I realized the built-in Exchange support sucked, so I deleted the account and switchd to Touchdown. I would have expected that removal of the account would have removed the PIN requirements - but it didn't.
I've tried disabling the unlock pattern and re-enabling it, but I still get the PIN entry screen after 15 min of the phone being locked. Is there a way to do it without completely wiping the phone?
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Click to collapse
Have you tried lock picker? Not sure if it'll work with the captivate but it's worth a shot:
http://www.androidcentral.com/quick-app-lockpicker
Hey steelforce, did you happen to find a resolution to this problem? I have exactly the same issue: tried exchange support in native email, didn't like it, switched to touchdown and deleted exchange account, and still stuck with exchange PIN.
Thanks.
To tell you the truth guys, I had this same problem with my phone and the only way I fixed it was to reflash.
Sent from my SAMSUNG-SGH-I897 using XDA App
I had the same thing when I first bought mine, and I removed it by reflashing and going to newer kernels and ROMs.
Of course now I wish I had it back. I can connect 1 Exchange account, but I can no longer connect to the other one that required a PIN, even after flashing back to JF6.
So after having my phone (HTC One X+ AT&T) rooted for a while (stock Sense 4+ ROM) and having no issues with my company's Exchange Activesync working with my phone, the Byzantine IT department has decided that they won't allow me to sync from a rooted phone
I can't get a clear answer on this asinine policy but, regardless I would REALLY not like to unroot my phone because of my awful IT department. Is there any way to sort of "trick" the mail app or the activesync to think it's coming from a non rooted phone? I'd prefer not to start a fight about IT security with a group of people who clearly know nothing about it but are inexplicably allowed to run it.
Hi, my partners dad has a galaxy s3 where the screen remains black even though the phone is still receiving messages and calls, his work have now provided him with a new S5 and he wants to retrieve his contacts. The only thing is, he doesnt know what the gmail account is that he used, when setting up the phone he created one because he had to but has never used it since so we have no idea.
Is there any way at all of retrieving the contacts or finding out what gmail address is registered on the phone? Its a work phone so wont be rooted or have debugging and another obstacle is that he may have had a passcode lock on the phone.
Are there any software downloads out there or will KIES help at all? Im wondering if he may have a software update due and can run that through KIES which may hopefully fix the black screen somehow but thinking the passcode lock may stop us.
Really not sure what we can do, he has some contacts on there that he doesnt know and will not be able to get again.
I'm new to the S7, though drove a Moto X Pure on Marshmallow for a while and am familiar with my way around settings. I've only had the S7 a couple of days and hadn't gotten any trusted devices to keep it unlocked reliably. I recently had several apps update and then now when I go look, The Smart Lock (Google) Trust agent is 'disabled by administrator' and it is now greyed-out and I can't turn it on. Similarly all my trusted devices are greyed-out.
Any ideas here. The one thing I CAN think of is that I'm using built-in mail to connect to my company's exchange server, so they do have the ability to push admin rules. I had the account connected before I saw this behavior, however I suppose they might push out polices only once every week or so and I just hit the day.
Any other thoughts?
- Steve
stevevetter said:
I'm new to the S7, though drove a Moto X Pure on Marshmallow for a while and am familiar with my way around settings. I've only had the S7 a couple of days and hadn't gotten any trusted devices to keep it unlocked reliably. I recently had several apps update and then now when I go look, The Smart Lock (Google) Trust agent is 'disabled by administrator' and it is now greyed-out and I can't turn it on. Similarly all my trusted devices are greyed-out.
Any ideas here. The one thing I CAN think of is that I'm using built-in mail to connect to my company's exchange server, so they do have the ability to push admin rules. I had the account connected before I saw this behavior, however I suppose they might push out polices only once every week or so and I just hit the day.
Any other thoughts?
- Steve
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straight thought is wht u said
thr is extra policy for ur device.
remove the exchange server and check wht happen...
if nothing changed go to security setting and clear credentials and remove all admins app
:good:
I would suggest to put your company email in the myknox app. This isolates any compny policies for accessing your device.
m3xiz said:
I would suggest to put your company email in the myknox app. This isolates any compny policies for accessing your device.
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+1 for this suggestion. I'm a big fan of My Knox. It sets Samsung apart in this area.
Sent from my SM-G930V using XDA Premium HD app
stevevetter said:
I'm new to the S7, though drove a Moto X Pure on Marshmallow for a while and am familiar with my way around settings. I've only had the S7 a couple of days and hadn't gotten any trusted devices to keep it unlocked reliably. I recently had several apps update and then now when I go look, The Smart Lock (Google) Trust agent is 'disabled by administrator' and it is now greyed-out and I can't turn it on. Similarly all my trusted devices are greyed-out.
Any ideas here. The one thing I CAN think of is that I'm using built-in mail to connect to my company's exchange server, so they do have the ability to push admin rules. I had the account connected before I saw this behavior, however I suppose they might push out polices only once every week or so and I just hit the day.
Any other thoughts?
- Steve
Click to expand...
Click to collapse
Some third party email apps are capable of applying Exchange policies on the application level instead of device level. Thus leaving the rest of the device under your control. Try an app like Nine which can do just that. The are other apps too but I like this one.
Thanks Everyone. I'll try those. It sounds like myknox might help if this is it. On my Moto X I was using before, I used Touchdown for exchange (cause the ootb mail client sucked) and it similarly kept the admin policies to the app.
hmm, removed the exchange account. now things aren't greyed out anymore. I could go into trust agents and Smart Lock (Google) is enabled. I go into phone administrators and there are two: "Android Device Manager" and Support & Protection". I turned them both off (I don't know how to REMOVE them). Restarted phone. No change in behavior. My screen still locks when, for example, connected to my Gear S2 watch though that's one of the trusted devices for smart lock..
nevermind, it's working. I was just expecting different behavior. I still have to 'swype to unlock' but I'm not hit up for credentials anymore. I was expecting that when I woke the phone it would go to the last screen it was on. I don't know why, my Moto didn't do that. I think it was having the fingerprint sensor now that just messed up my mental processing.
A very simple alternative to the same effect is offered by the Exchained app. No root required.
I found if you go to lock screen (in setting: device) and create and lock screen pattern. Trust agents becomes available (in security settings: advanced), you can then turn it on and smart lock becomes available (in security settings: advanced).
There is a youtube video about it: How To Enable Smart Lock On Any Device
Unrelated to smart lock: As user "Avah" said, I highly recommend Nine email for connecting to your exchange server. It does not force the administration policies on your device (or at least, it may ask you, and you can decline). Better than the built-in clients and way better than the old Touchdown app.