Exchange ActiveSync - General Questions and Answers

So after having my phone (HTC One X+ AT&T) rooted for a while (stock Sense 4+ ROM) and having no issues with my company's Exchange Activesync working with my phone, the Byzantine IT department has decided that they won't allow me to sync from a rooted phone
I can't get a clear answer on this asinine policy but, regardless I would REALLY not like to unroot my phone because of my awful IT department. Is there any way to sort of "trick" the mail app or the activesync to think it's coming from a non rooted phone? I'd prefer not to start a fight about IT security with a group of people who clearly know nothing about it but are inexplicably allowed to run it.

Related

[Q] Microsoft Exchange Question

I have a question about putting my companies exchange setting on my samsung captivate.
so here is a little background. I work for a company that no cameras are allowed, except for me because I am the company photographer. I was issued a blackberry as my work phone but the freaking sucks. Actually when I got it, I set it up myself but then a day later the camera was magically deactivated on it. I am guessing the it department remote in and disabled it.
So I just got a samsung captivate as my personal phone which has nothing to do with my work but.... When I had my iPhone 4 I was able to put the same exchange settings on it and use my work email and address book and calendar on it and they never knew and my camera was never disabled. I dont care about using my phone camera at work but I do when I am not at work since it is my personal phone.
So my question comes after this. When i go to enter my exchange info on my android running froyo 2.2 on my samsung, it says that security settings will be automatically changed by the server. Will they be able to disable my camera on my personal phone? but my iphone they never did? What kind of corporate bull**** damage can they do to my phone and lock it down? It is my personal phone and I only want my calendar on it so I dont have to carry my ****ty blackberry phone around.
if they can lock the phone down just by me entering the exchange settings, can I do anything to prevent it?

Strange Email sync issue with multiple accouts using Samsung Omnia Win7 phone - HELP

Hi,
this is a strange question and a bizzare event thats occuring but i am hoping someone will be able to clear this up for me.
Basically i have had troubles with battery life on my windows 7 phone, its a samsung omnia on the orange network in the uk. This has ONLY been an issue since i upgraded to the Mango update last wednesday.
What i am finding is that my emails are syncing every 30mins or so despite being set to manual update only. I added 3 email accounts to my phone each via the windows live account addition option, i set them to each manually update only and only sync email not contacts/meetings etc... the mad thing is the main acount that is used under my people contact and the main hotmail/live account that is in use with the phone itself seems to stick at only updating when i tell it to sync (i have to click the refresh style sync button within the email screen) however the other two accounts after about 12hours start to go haywire and whilst they start out by syncing manual as soon as i have synced them manually once, after this they just update whenever they want too (every 30mins it appears)... i have tried a reset of the phone and starting from scratch but again eventually this flaw just keeps occuring! over and over, no matter how many resets i do
Its a real pain to be honest, when i first updated to mango i did link all the accounts together as there is an option to band all your accounts into the single hotmail livetile on the homescreen, i changed this option and decided against it, trouble is i cant remember if this issue happened then, im still pretty sure it did, its almost like the other two accounts have a mind of their own, is there any explanation as to what this could possible be?
I have tried to a rollback of my current firmware but it ended up bricking my phone so now it has gone in for a repair under warrenty to samsung, maybe it could have been a dodgy install of mango from day one? as my friend updated and he has the same phone yet hasnt experienced this email flaw, but then again he only has two accounts on his phone
Could it be the manual option no longer works in mango update?
many thanks for reading and hope someone can help, many thanks

[Q] Can’t sync with Microsoft exchange server after official ICS 4.0.3 update

On 2.3.4 my Exchange sync worked perfect, but after I got the 4.0.3 OTA installed I keep getting a message saying something about certain policies needs to be activated. The first time I OK’ed that, I got my SD card encrypted put the following times nothing happens, just a new sync error with the same policy message.
Maybe my exchange server requires a policy which is not supported on my phone (but why did it work on 2.3.4 – has some policies been removed in 4.0.3? Probably not!). To examine which policies are required, I tried the *#*#36245#*#* trick to enable the sync log, but that doesn’t seem to work on HTC Sensation (After typing the last *, the text field is cleared and no dialog is shown as expected).
I have tried to re-create the account, but same result.
Please help me fix this or provide a hint on how to debug
Thanks!
Contact HTC/Microsoft and see what they say
HTC Help: Remove battery and SIM card for 10 minutes. Didn't help :-(
Other ideas on how to trouble shoot this?
Does anybody know how to enable the log for Exchange Sync on HTC Sensation? (*#*#36245#*#* doesn't seem to work)
Thanks!
Contact Microsoft and see what they say
Hi,
You can try to re create the account without the sd installed.
Alternatively if you are rooted you can search the forum for the apks of the gingerbread rom security disabled.
Brgds
ypsmav said:
Hi,
You can try to re create the account without the sd installed.
Alternatively if you are rooted you can search the forum for the apks of the gingerbread rom security disabled.
Brgds
Click to expand...
Click to collapse
Thanks for your suggestion. But same result
BlueDiamond said:
On 2.3.4 my Exchange sync worked perfect, but after I got the 4.0.3 OTA installed I keep getting a message saying something about certain policies needs to be activated. The first time I OK’ed that, I got my SD card encrypted put the following times nothing happens, just a new sync error with the same policy message.
Maybe my exchange server requires a policy which is not supported on my phone (but why did it work on 2.3.4 – has some policies been removed in 4.0.3? Probably not!). To examine which policies are required, I tried the *#*#36245#*#* trick to enable the sync log, but that doesn’t seem to work on HTC Sensation (After typing the last *, the text field is cleared and no dialog is shown as expected).
I have tried to re-create the account, but same result.
Please help me fix this or provide a hint on how to debug
Thanks!
Click to expand...
Click to collapse
Me too. The SD card is unlikely to be the culprit. I upgraded my Note to 4.0.3 DXLP5. Ten minutes after I noticed a flaw in connecting to Corporate Exchange Server. Because I use the phone to access work emails, I consider this a very serious flaw. After the upgrade, I had to use my other Android phone to access work emails. The Note is now handling all purely personal Google mails.
Flaw Observation:
Connection configuration to Exchange server was successful with expected security acknowledgement from server. Everything looks ok. However, sync did not seem to have taken place. The email app opened and stuck at loading emails. Zero Outlook emails, zero Contacts, and zero Calendar entry. And absolutely zero error message.
I'm having a similar issue. A few weeks after the official upgrade to ICS, the sync with my calendar stopped working. After playing with the sync settings a little, I did a hard reset and the calendar sync started working again.
But now, about 2 weeks after the hard reset, I have the same issue. Email and contacts are syncing with no problems but the calendar isn't.
I'm wondering if it could be an app I've installed that's causing the issue? Any suggestions?
I'm using a Sensation XE in Singapore on Singtel, syncing with Microsoft Exchange ActiveSync
Android 4.0.3
HTC Sense 3.6
Kerenel version 3.0.16-gda3fdfc
Hi There,
We have the same problem here (Hungary, T-Mo) on several HTC Sensation XE. Hope somebody will find a solution for this.
P
hooligan said:
I'm having a similar issue. A few weeks after the official upgrade to ICS, the sync with my calendar stopped working. After playing with the sync settings a little, I did a hard reset and the calendar sync started working again.
But now, about 2 weeks after the hard reset, I have the same issue. Email and contacts are syncing with no problems but the calendar isn't.
I'm wondering if it could be an app I've installed that's causing the issue? Any suggestions?
I'm using a Sensation XE in Singapore on Singtel, syncing with Microsoft Exchange ActiveSync
Android 4.0.3
HTC Sense 3.6
Kerenel version 3.0.16-gda3fdfc
Click to expand...
Click to collapse
Exchange auth
I've received the same instructions however I also receive an item in the notifications bar asking me to activate the security policy. Essentially, it forces you to have a pin set up on your phone - pattern is not acceptable. I've done this and gotten it working for me, nothing needed to be done with the sd card
good luck

Exchange Server Battery Drain

Short version: does anyone had a mod or guide on how to swap out the Samsung exchange system for stock android exchange? I upgraded to a ROM that I like but get bad battery drain whenever I use Samsung's exchange (ROM does not have option to use stock android email). Preferably a version that works with TW 4.3 ML1 ROMS
Long Version:
I have battled battery drain related to an exchange server for some time now. I am pretty sure my exchange provider (Apptix) is partially at fault, since this started when they migrated us to a new server, but their help team is rather abyssmal and they are not able to pinpoint any issue on their end, claiming a lack of complaints.
I say partially at fault because I am able to use a ROM that has the stock android exchange (rather than Samsung exchange) and that works fine, as does my Nexus 7 and iPad, and everyone else's iOS and Motorola Droid devices. So I had a couple of theories:
1. Somehow, my exchange provider installed some extra security that is designed to recognize Samsung devices and try to work with KNOX or the old SAFE system to implement extra security, but on a ROM'd and Rooted device, those components are missing and exchange services just run in a loop.
2. The stock Samsung exchange services have some memory issue, where they will continuously sync because they run out of memory
3. The stock Samsung exchange services do not deal well with unread messages (I notice that it will not sync read/unread in real time until I launch the email app, whereas the stock android one will not sync read/unread until either I launch the app or a new email comes in.
I theorized about #2 and #3 because my problem seems to get much better if I use a ROM where the security settings of the exchange services have been removed. Drain is still there, and I think it may coincide with periods that I have unread emails, but I am not sure. Data usage is also much lower (Samsung exchange with security would use up to 10MB or more per hour), but not as low as when I use a stock android exchange services. Also, it appears that samsung android services (without security) is keeping the phone awake without actually using the CPU - so perhaps it keeps awake if there is a unread notification? Below are my battery stats.
So for those of you that read the long version - has anyone else experienced this? Has anyone had any luck figuring it out? And yes, I have tried removing and adding back the exchange account, removing the account through OWA. And to pre-empt the inevitable "use third party" - I like having an integrated exchange solution, where I can see calendar next to my gmail calendars.
Sent from my SCH-I535 using xda app-developers app

[Q] Work says no more email on rooted devices

My company sent out an email saying phones with root access will no longer be able to use MobileIron or Exchange to get email access on rooted devices. We will have to login using Outlook Web Access (OWA). Since the change and getting kicked off, I have found it very frustrating not getting emails while away from my computer and being out of the loop when I run into someone in the hall who starts up a conversation about the latest announcement that I haven't had a chance to read. Or running into someone, setting up a quick meeting, and then having to recreate the calendar appointment on my computer when I just did it on my phone as well. Or, lastly, creating an appointment on my computer and then later realizing I don't have the details on my phone because they no longer sync. Point is, "do without" is not an option here.
Does anyone know of a workaround for this apart from asking the boss for a company phone and carrying two phones around? Is there a way to make a certain app think I don't have root?
If there's really no way around getting it to just plain work, I'd even be OK if there was some relatively automated way to sync the data (calendar appointments and emails) between my computer and phone once a day on a schedule. Any ideas on solutions here?
thompssc said:
My company sent out an email saying phones with root access will no longer be able to use MobileIron or Exchange to get email access on rooted devices. We will have to login using Outlook Web Access (OWA). Since the change and getting kicked off, I have found it very frustrating not getting emails while away from my computer and being out of the loop when I run into someone in the hall who starts up a conversation about the latest announcement that I haven't had a chance to read. Or running into someone, setting up a quick meeting, and then having to recreate the calendar appointment on my computer when I just did it on my phone as well. Or, lastly, creating an appointment on my computer and then later realizing I don't have the details on my phone because they no longer sync. Point is, "do without" is not an option here.
Does anyone know of a workaround for this apart from asking the boss for a company phone and carrying two phones around? Is there a way to make a certain app think I don't have root?
If there's really no way around getting it to just plain work, I'd even be OK if there was some relatively automated way to sync the data (calendar appointments and emails) between my computer and phone once a day on a schedule. Any ideas on solutions here?
Click to expand...
Click to collapse
Read articles about app called EXPOSED. It has one of its modules that makes a company cannot detect wether you are rooted. You can install EXPOSED and find the module you want to include. For further knowledge about it, search righ here.
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