[Q] Location services not working - Windows Phone 7 Q&A, Help & Troubleshooting

Got a brand new HTC Mozart from JB HiFi last week. WP7 is brilliant and the phone is excellent. However I can't get My Location to work, in apps like Weather & Maps. It just keeps saying "Searching" and the dot dot dot animations keeps looping back.
Any one else having this issue? Even if it can't catch the GPS satellites due to buildings or clouds etc, shouldn't it at least fallback to coarse location based on cell tower?

check under settings > location. make sure it's turned on. it's a good place to start...

Hairyhippy said:
Got a brand new HTC Mozart from JB HiFi last week. WP7 is brilliant and the phone is excellent. However I can't get My Location to work, in apps like Weather & Maps. It just keeps saying "Searching" and the dot dot dot animations keeps looping back.
Any one else having this issue? Even if it can't catch the GPS satellites due to buildings or clouds etc, shouldn't it at least fallback to coarse location based on cell tower?
Click to expand...
Click to collapse
same thing happens to me..any solutions ?

have you tried what i suggested? let me know what your settings are there first so we can help.

Related

My Verizon TP2 and GPS

So just got my TP2 today, had an xv6800 before with a custom rom on it to enable my gps. Now it always took awhile to get an inital satellite lock, but I can't seem to grab one at all with my new TP2. I use google maps for my GPS. I started playing with the settings, turned on my location, verified com port 4 at baud rate 4800 and even tried manually configuring this data into google maps instead of letting windows manage it, but still not getting any satellites. Looking at doppler radar over my area there is not a cloud in the sky so I don't know what gives. I even tried priming with gpsviewer, but even that wasn't working. I then noticed the quickgps app included on the phone. I clicked the download button and BAM, 8 gps satellites popped up. I read over this article: http://www.htcwiki.com/thread/939263/How+Quick+GPS+Works over at the HTC site to get an understanding of what it does and I guess it makes sense. Just still not sure why mine won't work without it.
hybridfury said:
So just got my TP2 today, had an xv6800 before with a custom rom on it to enable my gps. Now it always took awhile to get an inital satellite lock, but I can't seem to grab one at all with my new TP2. I use google maps for my GPS. I started playing with the settings, turned on my location, verified com port 4 at baud rate 4800 and even tried manually configuring this data into google maps instead of letting windows manage it, but still not getting any satellites. Looking at doppler radar over my area there is not a cloud in the sky so I don't know what gives. I even tried priming with gpsviewer, but even that wasn't working. I then noticed the quickgps app included on the phone. I clicked the download button and BAM, 8 gps satellites popped up. I read over this article: http://www.htcwiki.com/thread/939263/How+Quick+GPS+Works over at the HTC site to get an understanding of what it does and I guess it makes sense. Just still not sure why mine won't work without it.
Click to expand...
Click to collapse
Odd, I've had mine for about a week and the GPS has been perfect. Almost instantaneous locks...
I have to agree with normalguy. I didn't change any of the settings, aside from just turning on location services. I was sitting indoors and google maps got 5 satellites instantly, eventually topping out at 10+ within seconds. on my old titan, it took 30 seconds to even get 1 satellite.
NM, it works now =)
were u outside? i cant find satellites at all when im n the house, but go outside and bang 8 of them. walk inside and they r gone within 15 sec
Well, I did a hard reset on my phone and the GPS is now working so not sure what the deal was. I also installed the cleanup package at: http://forum.ppcgeeks.com/showthread.php?t=84404 and it seemed to help even more. It also took my program memory usage on startup from about 80meg to 50meg so I'm pretty happy at this point. Now just gotta decide to live with the dead pixels on my screen or return it and hope for a replacement with less or none would be way sweet
GPS is really fast for me too glad the reset helped.
As for the dead pixels I have three of these at work and they all have a few stuck pixels.
dezoris said:
GPS is really fast for me too glad the reset helped.
As for the dead pixels I have three of these at work and they all have a few stuck pixels.
Click to expand...
Click to collapse
Yah, guess they aren't really dead, more like stuck/hot pixels. On normal operation on a black screen I see 1 or 2, but boy when I turn the brightness up to 100% on a black screen I see 7-10.
make your device use gps or manage by itself, deselect com port 4
I'm having a problem with Google Maps on a Verizon TP2. Could someone list the exact settings on the TP2 and Google Maps that are successful. I would really appreciate it.
Thanks
hybridfury said:
Yah, guess they aren't really dead, more like stuck/hot pixels. On normal operation on a black screen I see 1 or 2, but boy when I turn the brightness up to 100% on a black screen I see 7-10.
Click to expand...
Click to collapse
Yeah the closer I look at mine its the same situation.
I see everyones seems to be fine but mine is painfully slow.. i am always 2 miles ahead of the gps.
im on a verizon tp2 using tom tom
anyone know what this issue is?
ssauer2004 said:
I'm having a problem with Google Maps on a Verizon TP2. Could someone list the exact settings on the TP2 and Google Maps that are successful. I would really appreciate it.
Thanks
Click to expand...
Click to collapse
Go into the Location setting for Phone: Personal tab, Phone, CDMA Services, Location Settings, Get Settings, set to "Location On". Soft reset. When the phone comes back up, you'll get some sort of message about the GPS being on. Say OK.
In Google Maps, select menu and make sure "Use GPS" is selected. For the first time, you may have to leave the phone outside for a bit . . . maybe a half hour or less, to get the first acquisition. Running HTC Quick GPS may help you get the first lock faster, and help you get subsequent locks more quickly as well.
Everything else should be left to Verizon defaults.

GPS - always wrong locations at beginning

Well, I've been using my Sensation for about a week now and so far everything is fine, EXCEPT one major bug i found:
Every time I turn in the GPS-Option, I get a completely wrong location (ie in weather, maps, places, etc) and have to wait and refresh a short time later to get my actual real position and even short time later, the signal goes back to the wrong place.
example:
I enable GPS and refresh the weather, it goes to "Fürth" (some city in Bavaria, South Germany), but I'm actually located near Berlin (on the complete opposing end of Germany). Same goes for any other location based function.
I even disabled the "allow false locations" option, but don't know further, anyone experienced similar problems?
satani said:
Well, I've been using my Sensation for about a week now and so far everything is fine, EXCEPT one major bug i found:
Every time I turn in the GPS-Option, I get a completely wrong location (ie in weather, maps, places, etc) and have to wait and refresh a short time later to get my actual real position and even short time later, the signal goes back to the wrong place.
example:
I enable GPS and refresh the weather, it goes to "Fürth" (some city in Bavaria, South Germany), but I'm actually located near Berlin (on the complete opposing end of Germany). Same goes for any other location based function.
I even disabled the "allow false locations" option, but don't know further, anyone experienced similar problems?
Click to expand...
Click to collapse
I haven't seen this. I'll take a wild guess. Part of the A-GPS system can use cell towers and wifi to get a rough estimate of your location in order to speed up the GPS sat acquisition and lock. Perhaps the cell tower/wifi mapping in some parts of Germany is incorrect, so when it's using the local networks to find you it's flipping to another part of the country, the GPS kicks in and it locates you accurately. You could try a couple of things to test this. Turn off GPS and open Google Maps. It will normally locate you on the map within a few blocks of where you are and show a large blue circle due to the inaccuracy. Does it show you near where you are or in the other part of Germany? If it's way off then the local network mapping database is messed up. Not sure who to contact about that, but I guess you would start with your service provider.
As I recall Google has had a bunch of problems with the German authorities regarding the mapping they have done of wifi networks. Maybe that's a factor here, but who knows.
If this is the problem you could turn off the local network feature in Settings > Location. Problem is it will rely only on GPS then and take longer to get your location. But if my theory is right, right now the local network locator is hurting more than helping you.
If that's not the problem then install this app:
http://www.appbrain.com/app/gps-test/com.chartcross.gpstest
Turn off GPS, run the app, press the Menu button on the phone then Settings. At the top press "Clear AGPS" then "Update AGPS". Exit the app, turn on GPS and see if that helps. The initial lock after updating AGPS may take longer than normal, but that's expected. After that it will be back to normal.
samnada said:
I haven't seen this. I'll take a wild guess. Part of the A-GPS system can use cell towers and wifi to get a rough estimate of your location in order to speed up the GPS sat acquisition and lock. Perhaps the cell tower/wifi mapping in some parts of Germany is incorrect, so when it's using the local networks to find you it's flipping to another part of the country, the GPS kicks in and it locates you accurately. You could try a couple of things to test this. Turn off GPS and open Google Maps. It will normally locate you on the map within a few blocks of where you are and show a large blue circle due to the inaccuracy. Does it show you near where you are or in the other part of Germany? If it's way off then the local network mapping database is messed up. Not sure who to contact about that, but I guess you would start with your service provider.
As I recall Google has had a bunch of problems with the German authorities regarding the mapping they have done of wifi networks. Maybe that's a factor here, but who knows.
If this is the problem you could turn off the local network feature in Settings > Location. Problem is it will rely only on GPS then and take longer to get your location. But if my theory is right, right now the local network locator is hurting more than helping you.
If that's not the problem then install this app:
http://www.appbrain.com/app/gps-test/com.chartcross.gpstest
Turn off GPS, run the app, press the Menu button on the phone then Settings. At the top press "Clear AGPS" then "Update AGPS". Exit the app, turn on GPS and see if that helps. The initial lock after updating AGPS may take longer than normal, but that's expected. After that it will be back to normal.
Click to expand...
Click to collapse
I have the exact same problem as the op. soon as I open google maps it shows me 10 miles away from my house. always the same spot 10 miles away. a few seconds later when it gets a lock on my location it pops me back to where I actually am. If I close google maps and open it again it jumps back to the wrong spot again, waits a few seconds and then jumps back to my true location at home.
I tried what you mentioned above but it did not help. wifi on or wifi off same difference. I read about some people saying it shows their old address and I did recently move and the wrong location it shows is about 1.5 miles from my old house. also the wrong location it shows me in is on the edge of this private reservoir that I have never been too.
Anyone else have this problem or read on how to fix it?

GPS sucks in my Inspire 4G

I am very dissapointed with GPS accuracy in my inspire. it is very inaccurate. nothing compared with my old Aspen. not even when I have downloaded a couple of APP to fix this, it sometimes (most of the times) show inaccurate position. For example When I am on the Road in a bus, it shows me out of the road.
I was at my girlfriend house and I wanted a friend to see me there, but GPS shows I was in another place near my home, that sucks. My friend doesn't beleive I was at my girlfriend home, he says I was at home, and I opened my google maps and I was going to use Latitude to show him I was in my girlfriend house, but GPS played a dirty trick to me.
Have you tried this?
http://forum.xda-developers.com/showthread.php?t=1250226
Joshp406 said:
Have you tried this?
http://forum.xda-developers.com/showthread.php?t=1250226
Click to expand...
Click to collapse
Thanks, I am going to try it..
Try this on system/etc/gpsconf
NTP_SERVER=1.pool.ntp.org
NTP_SERVER=2.pool.ntp.org
NTP_SERVER=0.europe.pool.ntp.org
NTP_SERVER=1.asia.pool.ntp.org
NTP_SERVER=2.north-america.pool.ntp.org
AGPS=http://xtra3.gpsonextra.net/xtra.bin
AGPS=/data/xtra.bin
XTRA_SERVER_1=http://xtra3.gpsonextra.net/xtra.bin
XTRA_SERVER_2=http://xtra2.gpsonextra.net/xtra.bin
XTRA_SERVER_3=http://xtra4.gpsonextra.net/xtra.bin
XTRA_SERVER_4=/data/xtra.bin
DEFAULT_AGPS_ENABLE=TRUE
DEFAULT_USER_PLANE=TRUE
DEFAULT_SSL_ENABLE=FALSE
INTERMEDIATE_POS=1
QOS_ACCURACY=50
QOS_TIME_OUT_AGPS=100
QosHorizontalThreshold=1000
QosVerticalThreshold=500
AssistMethodType=1
AgpsUse=1
AgpsServerType=1
AgpsServerIp=3232235555
SUPL_HOST=FQDN
SUPL_PORT=7276
SUPL_SECURE_PORT=7275
SUPL_NO_SECURE_PORT=3425
SUPL_TLS_HOST=FQDN
SUPL_TLS_CERT=/etc/SuplRootCert
ACCURACY_THRES=2000
CURRENT_CARRIER=common
PHONE_TYPE=UMTS
Sent from my MB865 using XDA App
I use absolution rom on my inspire with the gps script from crypted. When i run gps status i get accurate to 12ft when outside. nothing in apartment but i dont get signal in there either.
dennis5pia said:
I am very dissapointed with GPS accuracy in my inspire. it is very inaccurate. nothing compared with my old Aspen. not even when I have downloaded a couple of APP to fix this, it sometimes (most of the times) show inaccurate position. For example When I am on the Road in a bus, it shows me out of the road.
I was at my girlfriend house and I wanted a friend to see me there, but GPS shows I was in another place near my home, that sucks. My friend doesn't beleive I was at my girlfriend home, he says I was at home, and I opened my google maps and I was going to use Latitude to show him I was in my girlfriend house, but GPS played a dirty trick to me.
Click to expand...
Click to collapse
Sounds like your friend has some issues...
On top of the agps patch suggested earlier, have a look here too (http://forum.xda-developers.com/showthread.php?t=1101066)
homeslice976 said:
Sounds like your friend has some issues...
On top of the agps patch suggested earlier, have a look here too (http://forum.xda-developers.com/showthread.php?t=1101066)
Click to expand...
Click to collapse
My Friend? not at all. GPS fail in my device.
and now it is worse, I notice that the Big Clock of the main screen was wrong, it was one hour behind of my real time and it shows I was in Cincinnati, I opened google maps and the F...ing GPS locate me in Cincinnati and I am very far way from there. I live in Dominican Republic. So now my GPS is crazier than before..
Ohh no. I miss my Aspen GPS accuracy, this sucks. I had a excellent accuracy with my Aspen and I had to do nothing to fix it. and With this s..t I am tired of doing things to fix it and nothing works...
Showing you in Cincinnati is not an accuracy issue. Sounds like it isn't connected period. Also shows that in your location settings you don't have "use wireless networks" selected or you would start off in the correct country at least.
Sitting in your girlfriends house will not give you a good gps connection. Go outside and allow the phone to get a connection in the open sky with all the satellites available. Same as when you are in your car. Get that phone up on your dash and not on your lap.
As far as time I would say it is an incorrect setting on your phone? Are you using ATT? Is your phone set to use the "Automatic" setting for network provided values or did you set your time and timezone manually?
Not once have you mentioned what ROM you are running on your phone? This can make a difference. If the GPS connects (the satellite icon in taskbar stops blinking) then you should be connected and it should be fairly accurate. If it is blinking then you are not connected yet. Get it in the open sky.
After doing the basics it could end up being a faulty antenna connection on phone. But before discussing that you need to cover the basics and give more basic info. Turning on a GPS app in your girlfirend's bedroom, not giving it clear sky, or waiting for a few minutes for initial connection is not good basics. Always have to think there might be operator error present.
Joshp406 said:
Have you tried this?
http://forum.xda-developers.com/showthread.php?t=1250226
Click to expand...
Click to collapse
Thanks very much. I never new there was an option to fix it, just figure I was stuck with a lame GPS.
Agoattamer said:
Showing you in Cincinnati is not an accuracy issue. Sounds like it isn't connected period. Also shows that in your location settings you don't have "use wireless networks" selected or you would start off in the correct country at least.
Sitting in your girlfriends house will not give you a good gps connection. Go outside and allow the phone to get a connection in the open sky with all the satellites available. Same as when you are in your car. Get that phone up on your dash and not on your lap.
As far as time I would say it is an incorrect setting on your phone? Are you using ATT? Is your phone set to use the "Automatic" setting for network provided values or did you set your time and timezone manually?
Not once have you mentioned what ROM you are running on your phone? This can make a difference. If the GPS connects (the satellite icon in taskbar stops blinking) then you should be connected and it should be fairly accurate. If it is blinking then you are not connected yet. Get it in the open sky.
After doing the basics it could end up being a faulty antenna connection on phone. But before discussing that you need to cover the basics and give more basic info. Turning on a GPS app in your girlfirend's bedroom, not giving it clear sky, or waiting for a few minutes for initial connection is not good basics. Always have to think there might be operator error present.
Click to expand...
Click to collapse
thanks for your interest... I am using Android Revolution HD 6.3.1 by mike...
The phone came back to normal again. Thanks for the info. I haven't noticed that GPS icon stop blinking.
Regarding time. Well is not incorrect settings. I have it manually, because if I chose "automatic" it shows one hour ahead of my local time. I think it is maybe because of summer time which we don't use it here. Time issue begin when the phone started to locate me at Cincinnati, and in the big clock shows Cincinnati time, anyway phone clock was unchange, but since I've always tell the time by the big clock it became a problem to me.
When I was at my girlfriend house wanting to be located there, I wasn't inside the house neither in open sky.

[Q] Location services not working properly after JB update

My stock AT&T HTC One X has developed a very annoying issue after the OTA update to JB.
Location services in the HTC weather widget constantly displays either "Current location" or else displays a city name that is within 10-20 miles of my actual location. Refreshing the widget either does nothing, or occasionally says "Unable to connect to location service..." Google Maps and Navigation nail my location exactly without any issues whatsoever, so I highly doubt I suddenly developed a hardware issue. Before the JB update, everything was working normally. And again, I'm running 100% stock unrooted One X.
I've done extensive searching, and have tried every bit of advice I could find: uncheck automatic time zone, uncheck fast boot, delete and reinstall the weather widget, clear Google framework cache, etc, etc, etc. In an act of desperation, I downloaded the official RUU last night and reflashed. After setting up my phone, I have the exact same problem.
To add insult to injury, my friend was here with his identical stock AT&T One X with the OTA JB update. Sitting right next to me, his phone displays the correct city and weather data.
Any other ideas?
I am desensed but it doesn't look to me like you went to apps, all apps, weather widget, clear data.
If you tried that already or that doesn't do it, I'd have no other ideas.
I forgot to add.. Can you not specify your location etc. within the widget settings? You must be able to, I hate depending on Geolocation for weather settings. It wastes battery by checking GPS every so often to see if you're still in the same location. I guess if you travel a lot this is useful...
In the weather app, go to Settings, and see if the option "My current location, Update my location in real time" is checked or not. Try it either way (mine seems to work right, whether its checked or not).
Also, try simply restarting the phone. I've had the Weather location be incorrect after flashing a new ROM, and restarting the phone fixed it.
The Weather widget reads the location info from the cell tower, not GPS. So the reading of the location is not related to Google Maps or Navigation.
redpoint73 said:
In the weather app, go to Settings, and see if the option "My current location, Update my location in real time" is checked or not. Try it either way (mine seems to work right, whether its checked or not).
Also, try simply restarting the phone. I've had the Weather location be incorrect after flashing a new ROM, and restarting the phone fixed it.
The Weather widget reads the location info from the cell tower, not GPS. So the reading of the location is not related to Google Maps or Navigation.
Click to expand...
Click to collapse
Yes, I have checked and unchecked everything, and have restarted dozens of times before and after reflashing, and after trying different ideas. As to exad's suggestion: yes, I can specify a location, but I travel more or less constantly within the state as well as frequent trips.
Problem solved!
Turns out it wasn't a software issue after all.
In a final act of desperation, I did a warranty exchange at the local AT&T warranty center. By the time I got almost home with my new (refurb) phone, I realized the location services still weren't working properly as I drove through 4 different cities in the metro area, and my location stayed the same.
So... I had a flash of inspiration, detoured to my neighborhood AT&T store, asked them to change out my SIM card, and that fixed the problem!
jlmwrite said:
Turns out it wasn't a software issue after all.
In a final act of desperation, I did a warranty exchange at the local AT&T warranty center. By the time I got almost home with my new (refurb) phone, I realized the location services still weren't working properly as I drove through 4 different cities in the metro area, and my location stayed the same.
So... I had a flash of inspiration, detoured to my neighborhood AT&T store, asked them to change out my SIM card, and that fixed the problem!
Click to expand...
Click to collapse
Thank you so much for posting your solution! This will be helpful to a few people I'm sure.

Strange GPS issue

My Nexus 5 running 4.4.4 has starting acting strangely this morning with anything to do with location services.
Only started this morning when I went to show a colleague the Waze app. Said my current location is Haworth, Yorkshire!?! I am actually at Watford Junction station Hertfordshire! Lol!
Even tried Google Now navigation and said 212 miles to home!!! So it remembers where I live?
I have never been to Haworth, let alone being there now.
Have tried rebooting phone, indoors and outdoors, turning off all location services and it is still showing wrong location?
Anyone have any ideas?
Sent from my Nexus 5 using Tapatalk
Hi
jason56d said:
My Nexus 5 running 4.4.4 has starting acting strangely this morning with anything to do with location services.
Only started this morning when I went to show a colleague the Waze app. Said my current location is Haworth, Yorkshire!?! I am actually at Watford Junction station Hertfordshire! Lol!
Even tried Google Now navigation and said 212 miles to home!!! So it remembers where I live?
I have never been to Haworth, let alone being there now.
Have tried rebooting phone, indoors and outdoors, turning off all location services and it is still showing wrong location?
Anyone have any ideas?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Have you tried in a completely different location, or go into Location settings and set it to Device only to force GPS and wait for a fix. It might just be your phone is defaulting to Wi-Fi location, and a new access point has appeared near to you that used to be in North Yorkshire!
Regards
Phil
PhilipL said:
Hi
Have you tried in a completely different location, or go into Location settings and set it to Device only to force GPS and wait for a fix. It might just be your phone is defaulting to Wi-Fi location, and a new access point has appeared near to you that used to be in North Yorkshire!
Regards
Phil
Click to expand...
Click to collapse
Tried device GPS only, and not GPS/data/wifi, and picking me up fine. GPS on its own, mobile network on its own, both work fine, but not the 2 together?
It is very strange as it only started happening this week and only when I go into the mess/break room at Watford Junction station. And always Haworth! But now, as soon as I step out of the door, it sorts itself out within a minute or 2. But it does happens every time I go into there now! There is a wifi signal at work, but cannot pick it up in the mess room, so can't be that interfering?
It is not a biggy as not as if I need a satnav to drive my train! lol! And to see the weather, I look out of the door (no windows!)

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