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Returned my Captivate last week due to the GPS problems. Now I see it for $50 on amazon! Android Forums wrote about it, and I checked and seems to be true.
Man, am I glad I returned mine. Still hope they fix it... I'll get another. But it'll be cheap!
C
vintagephone said:
Returned my Captivate last week due to the GPS problems. Now I see it for $50 on amazon! Android Forums wrote about it, and I checked and seems to be true.
Man, am I glad I returned mine. Still hope they fix it... I'll get another. But it'll be cheap!
C
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The offer is for new service plan only. It's marketing and has nothing to do with the merits of the phone which remains one of the best on the market. GPS seems to really be the only problem which is annoying but I am not sure there is any phone out there without problems anyways.
Phone is great, I loved mine.... just couldn't justify a 2 year contract and $230 (Best Buy) with the flaky gps. But $50... thats a great deal. Just thought others considering returning their Captivates because of the GPS should be aware of this. It might be a factor. (Yes that's new contract only pricing.)
C
Bought mine today for $89.99 on a 2 year renewal. Should be here end of the week along with an Aria for the wife.
jmgelba said:
Bought mine today for $89.99 on a 2 year renewal. Should be here end of the week along with an Aria for the wife.
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Where did you purchase it for that price on a renewal?
Letstalk through walmart.com
I purchased my Captivate on 7/26 at at&t for $199.99, I am still eligible for return at only $35 restocking fee.
What can I do to cash in on these reduced deals? Anyone have any suggestions?
If I return the phone do I still have an upgrade again?
jmgelba said:
Letstalk through walmart.com
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Just a heads up if you use the code 25rafpcver1 youll get $25 off 89.99 price, brings the price of the Captivate to $64.99 shipped. This code is good until 8/14. BTW this phone is ONLY good if you are either upgrading or getting new service, it does not qualify if you are getting the phone only.
Thanks for the heads up on the Amazon price. I bought mine from Amazon for $89.99 just 6 days before they dropped it to $49.99. Hopefully they'll refund me the $40 difference. If not I won't be too upset I suppose. This is a great phone for the $90 I got it for!
vintagephone said:
Phone is great, I loved mine.... just couldn't justify a 2 year contract and $230 (Best Buy) with the flaky gps. But $50... thats a great deal. Just thought others considering returning their Captivates because of the GPS should be aware of this. It might be a factor. (Yes that's new contract only pricing.)
C
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If you return your Captivate solely because of GPS issues - that's nuts. If you want a GPS product, get a TomTom. Besides, there's an excellent chance that this will be dealt with in an update. Samsung's got too much to lose to ignore this issue (as silly as I think it is).
I'm sure it will definitely be fixed soon. Running the I9000 rom on my phone now and the GPS locks in about 15 seconds.
First of all I got mine for free on the first day it came out from walmart lol, but I just wanted to let anyone with GPS issues know that the i9000s JM5 ROM upgrade has fixed my GPS from no-lock to a 10-20s lock with no blue circle (even inside the house). So if you head over to the captivate dev section I would highly suggest giving it a try!
Ph8 said:
Just a heads up if you use the code 25rafpcver1 youll get $25 off 89.99 price, brings the price of the Captivate to $64.99 shipped. This code is good until 8/14. BTW this phone is ONLY good if you are either upgrading or getting new service, it does not qualify if you are getting the phone only.
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Wished I'd have known that 24 hours ago!!
Jack45 said:
If you return your Captivate solely because of GPS issues - that's nuts. If you want a GPS product, get a TomTom. Besides, there's an excellent chance that this will be dealt with in an update. Samsung's got too much to lose to ignore this issue (as silly as I think it is).
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I paid the best buy premium just so I could have the very easy return if the GPS didn't work. I already had a phone without a gps... I want one with one. So I don't think that is so nuts. Samsung gets this fixed and I'll buy another one...
i just bought one from best buy yesterday(was due for an upgrade). i'm going to take it back and pick one up from wal-mart. my question is can i go in-store and do this and get this deal? if not, how exactly do i buy the phone online if i'm not starting a service agreement? i'm due for an upgrade and didn't see an option to purchase it without getting a new plan..
any help, thanks!
dammm not a bad deal!!!!
Thanks for the heads up on the Amazon price. I bought mine from Amazon for $89.99 just 6 days before they dropped it to $49.99. Hopefully they'll refund me the $40 difference. If not I won't be too upset I suppose. This is a great phone for the $90 I got it for!
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I agree guy. I ordered on July 31. It came August 4. So Im like amazon I only had the phone 6 days, and the price dropped 40 dollars.
Sent from my SAMSUNG-SGH-I897 using XDA App
Does Walmart.com/Letstalk charge a restocking fee in the case of a return? I didn't see any mention of a fee but I have never ordered a cell phone from Walmart.com.
Anyone else have trouble buying this? Amazon said AT&T required a deposit and Amazon can't process orders that need a deposit so it cancelled my order .___.
If you read over at the Galaxy S forum section (GT-i9000), the latest unofficial firmware(JG4) fixed almost all the issue that the current Galaxy S has. Therefore, a fix for the US versions (HOPEFULLY again hopefully) will come to fruition.
Order mine online last Monday, and not had anything from them so far. :-(
Have you tried phoning or emailing them?
I'm waiting on mine too. No exact delivery date given but told it should be within 2 weeks which means they haven't got a clue.
I did read a comment on wmpoweruser that they had to send the 1st shipment back due to quality issues as something was faulty on them. Don't know If it's true but could be the reason for the delay.
I also want to know if the Omnia 7 from T-mobile is locked?
I would have thought so but I thought you could always ask tmobile to unlock it for you.
Or easier still buy from a reseller online and it comes unlocked and it's cheaper, the only downside is 1gb against 3gb and not as fast speed but you can either pay 5 pounds a month to upgrade or chance your luck buy ringing them and ask to have the full speed unlocked. Say it's an android phone as that worked for some people.
Thanks chaps, I will give them a call on Monday and see what they say.
I was told by them that there were QC issues and the first shipment was returend to suppliers.
root beer said:
Or easier still buy from a reseller online and it comes unlocked and it's cheaper, the only downside is 1gb against 3gb and not as fast speed but you can either pay 5 pounds a month to upgrade or chance your luck buy ringing them and ask to have the full speed unlocked.
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What does this mean?
Sorry, I was in a rush earlier.
I meant If you buy the phone from a reseller it will be much cheaper but it will have a 1GB data allowance against 3GB when purchased direct. And you will get not get the full high speed internet, you will be throttled down.
You can phone them up and try your luck and they might remove the speed limit, If not you pay £5 a month to upgrade to the full speed and 3GB.
But compare the prices and It's not worth buying direct and resellers are normally unlocked with no branding.
Plus don't forget Quidco or Topcashback etc for extra money back, about £30 on average.
Phoned them again today, and they said they "might" get some in Friday :-( but they said that about today too.
Turns out the QC issue they had with the phones was with the packaging...
Oye. When they mentioned the Friday delivery they told 'but they still need to go through QC first' implying they don't expect them to ship tomorrow.
Well hopefully it should be sorted soon as a lot of people want that phone (inc me)
Bad news according to the buymobilephones twitter account. Says tmobile have informed them It will take up to 2 weeks before stock arrive
It's getting to a stage where the windows phone stock is as rare as kinect stock.
root beer said:
Bad news according to the buymobilephones twitter account. Says tmobile have informed them It will take up to 2 weeks before stock arrive
It's getting to a stage where the windows phone stock is as rare as kinect stock.
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Sounds like real bad news for us who want one
Got a message from T-mobile, "my phone is in stock" , i need to call back to make payment.
Odd, I already payed online I thought. However I rang anyway.
Now, out of stock !!!!!!!!!!! I was not happy.
They only had a small number of units and I took too long to ring back.
I've now told them to send the next one they get, and take payment.
nope, got mine from orange in london cos i knew they had them. I was with t mobile but they said they had software issues and wouldnt be releasing the phone until it was sorted or something so being the impatient guy that i am i went to Orange (london)
T-Mobile do *not* have stock of the Omnia7. Three have had stock since Tuesday and Orange got stock today.
If you've ordered already, best cancel and go for Orange on next day delivery. You can still piggyback the T-Mobile signal, and you get free picture messaging too
Just tried T-Mobile again and they have no idea when the 'packaging' issue will be resolved. Wouldn't be surprised if Everything Everywhere is deliberately letting Orange get the initial sales for some reason.
Regardless, I couldn't get them to do an 18 month contract below £40, even though Buymobiles.net are doing it at 18 month £30.
I got bored and ordered from Orange - If you ring them and push, they will do the handset free on 18 month Panther 40 for £35 per month using a credit on your bill. You also get the standard orange benefit of being able to upgrade after 15 months.
The reason I did it is I'm very impatient and sick of waiting !
Mickey
Nice one Micky. Ordered mine online. Paid £99 with £27.50/month. Should save about £80 over the usual price, so happy with that
'Packagin issue'? That has to be the most idiotic reason to not offer a product at launch. Especially when it's the only winpho7 handset they offer.
thats wierd!
my omnia 7 came 2 days ago from tmobile?!!
Im so depressed lol. Blackberry sucks. I remember when i use to love their phones. Now that i have been long exposed to android i dont know what to do without them. Here's my story: First G2X blew out on me during a call and i returned it. The rep in the store couldnt turn it on and try to find signs of water damage which there werent any. Second G2X had serious bleeding in the upper corner. I tried to disregard it but im very anal about my devices especially when i buy them outright. I returned it and got credit on my account that supposedly cant be touched unless i notify tmobile. My friend works for tmobile and told me a new shipment is coming in a little after Mothers day. So ill try my luck again and hopefully get a good unit. I dont really suggest anyone buy one via craigslist or ebay but as you can see most sellers are not accepting returns. Wish me luck guys.
i work at a tmobile store and we get shipments every business day. no deliveries saturday/sunday
dont know why they wouldn't be getting anything til after mothers day. plus we only get notifications 4 days ahead of time of what the shipment contains.
charlieb620 said:
Im so depressed lol. Blackberry sucks. I remember when i use to love their phones. Now that i have been long exposed to android i dont know what to do without them. Here's my story: First G2X blew out on me during a call and i returned it. The rep in the store couldnt turn it on and try to find signs of water damage which there werent any. Second G2X had serious bleeding in the upper corner. I tried to disregard it but im very anal about my devices especially when i buy them outright. I returned it and got credit on my account that supposedly cant be touched unless i notify tmobile. My friend works for tmobile and told me a new shipment is coming in a little after Mothers day. So ill try my luck again and hopefully get a good unit. I dont really suggest anyone buy one via craigslist or ebay but as you can see most sellers are not accepting returns. Wish me luck guys.
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Did you use a debit card or cc? They dont give you money back? I'm thinking about returning mine... They give you store credit back?
was this a corporate owned location?
we always give full refunds within 14 days of purchase for contract extensions and 30 days of purchase for full-price. if it was through a third party retailer it would make much more sense as to why they only give you credit.
it was a tmobile seller not a tmobile retailer. they said i can use the credit to go to a actual tmobile store to purchase it. im waiting because i dont want any problems. i know all cell phones have issues but i would rather have a issue that can be fixed by a soft mod or something.
You should wait for the Samsung Galaxy S2. The super amoled plus screen should be awesome. I miss my Samsung Vibrant screen, but I'm happy with my LG G2X overall.
grenademasta said:
You should wait for the Samsung Galaxy S2. The super amoled plus screen should be awesome. I miss my Samsung Vibrant screen, but I'm happy with my LG G2X overall.
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Samsung amoled only has better blacks.... g2x has amazing color and screen... better them mt4g way better then hd7, evo is out of conversation .... super amoled is nice but those phones feel cheap and touch wiz is ridiculous
although
samsung said no more locked bootloader
still
for now
I say g2x and sensation are best choices
sent from my G2X with no regrets
suhailtheboss said:
was this a corporate owned location?
we always give full refunds within 14 days of purchase for contract extensions and 30 days of purchase for full-price. if it was through a third party retailer it would make much more sense as to why they only give you credit.
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is that true about the 30 days for full price purchasers? or is that california only? i bought mine online from tmo. i never heard of this policy. can more than one person confirm this please?
Just got G2X for the wife, fast phone. There is slight bleeding but very minor and how many G2x I have to go through for it to be perfect.
I'm waiting for SGS2 myself. Superamoled has more pop to its colors. G2X has more natural white. Superamoled + should be better and bigger screen.
Sent from my SGH-T959 using XDA Premium App
crazythunder said:
is that true about the 30 days for full price purchasers? or is that california only? i bought mine online from tmo. i never heard of this policy. can more than one person confirm this please?
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as far as i know the 30 day policy for full price is nation-wide in corporate retail stores.
it prints out the policy on every single one of our receipts on the bottom, and i'd imagine it would do that in the whole country as well.
My story:
My phone had bleeding/rebooting issues so I decided to exchange.
Called T-Mobile and explained the issues.
CCR told to pack it and send it to T-Mobile Return Center and call them as soon as I shipped it with the tracking number and they will send me the exchange right away. (cool)
I went to my UPS online account, created a shipping label (with tracking number).
Called T-mobile again and told them:
- I just sent my defective phone back here is the tracking number ........ .
CCR started ordering my replacement (took some time, apparently was having a hard time).
At the end, CCR said to me: Okay I had to cancel your order and we will reimburse your money in a couple of days, and we will need to make a new order. (thats when it came to me)
- Can I bye it at my local store so if it has any problem I can exchange in-store?
CCR: Sure thats very smart of you.
No restocking fee, they will pay my shipping.
Already bought it at the store and will be sending the other one tomorrow.
- The new one has the same bleeding problem, same poor signal strengths. At least I haven't had any reboot YET. Will wait for a couple of days without rooting to make sure it is not a rooting issue.
suhailtheboss said:
as far as i know the 30 day policy for full price is nation-wide in corporate retail stores.
it prints out the policy on every single one of our receipts on the bottom, and i'd imagine it would do that in the whole country as well.
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but this doesn't apply if i bought it online through tmo, correct?
crazythunder said:
but this doesn't apply if i bought it online through tmo, correct?
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check your confirmation email from T-Mobile.
This is what mine says:
Return Policy
To receive a refund or exchange, you must return the device within 20 days of the date of your purchase (30 days in California). All original contents must be undamaged and in good working condition, and you must provide your proof of purchase. All devices received as part of a promotional offer (for example, "Buy One Get One Free," etc.) must be returned and some limited edition and other devices may not be refunded or exchanged. You may also be required to pay a restocking fee.
To complete a return or exchange please follow these directions:
Return all devices in their original packaging, including accessories and literature.
Obtain a Return Form and shipping information by visiting T-Mobile online at www.T-Mobile.com/returnupgrade or by contacting Customer Care at 1-800-937-8997.
Send the device via a traceable carrier (such as UPS, FedEx, or DHL), retain shipping information for your records, and insure the package for the full value of the device.
Returns must be received by T-Mobile within 20 days from the date of your purchase (30 days in California).
Accessories: To receive a refund of any accessories purchased, you must return the accessories within 30 days of purchase, along with your proof of purchase.
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thanks. i think alot of people are under the assumption it's 14 days. thanks for pointing that out. i have 10 days after today, got mine last tuesday. mine has slight bleed in top right corner only.room has to be dark to see it. and even with gingerbread black status bar, the clock will hide it. or should. i really hate to return it. it's a great phone. and too many exchange nightmares out here. and....nothing better coming out anytime soon. sensation looks nice.....nice and locked though. what would you do? i think i'm just gonna keep it and keep bugging lg. i started a thread in their forum. and i've been emailing them. no response yet. i'm telling them i demand they personally replace my screen with a non defective one. we'll see how far that goes.
crazythunder said:
thanks. i think alot of people are under the assumption it's 14 days. thanks for pointing that out. i have 10 days after today, got mine last tuesday. mine has slight bleed in top right corner only.room has to be dark to see it. and even with gingerbread black status bar, the clock will hide it. or should. i really hate to return it. it's a great phone. and too many exchange nightmares out here. and....nothing better coming out anytime soon. sensation looks nice.....nice and locked though. what would you do? i think i'm just gonna keep it and keep bugging lg. i started a thread in their forum. and i've been emailing them. no response yet. i'm telling them i demand they personally replace my screen with a non defective one. we'll see how far that goes.
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keep us updated.
i work in a tmobile store and always check every g2x before it goes out. pretty much every single one i've seen has had some sort of bleeding (opened at least 15 boxes in store)
so honestly i think the best bet is to get a replacement or repair done by LG directly instead of just exchanging it for another one.
my g2x also has a bit of bleed, but i'm going to wait till CM7 comes out to see if its noticeable or not.
everyone should keep in mind that these phones do come with a 1yr manufacturers warranty, and the screen bleed issue does fall under that warranty. so even if you miss your tmobile exchange window, you're still covered.
Hey all,
Im looking at getting the TF with the dock but not sure if i should get it here in the UK or get it in US and have it shipped. The reason I'm thinking of the US is for 2 reasons:
1. Cheaper
2. Better updates (they seem to have more features?)
While I know it will be a longer wait for it to be available properly in the US, it might be worth it.
What do you guys think?
id suggest the UK. There are various problems that mean you may need to return/exchange it ....
(mine still has something rattling around inside it)
once the ROM community kicks in and the ASUS updates settle down im guessing that updates will come via custom ROMs as opposed to waiting for official ones to filter to the UK.
I bought it from this site
http://www.laskys.com/computing/laptops_and_pdas/tablets/asus_eee_pad_transformer_with_docking_station.html
Delivery is due on Tuesday.
used Laskys a few times and found them quite good (well no problems and quick delivery anyway!).
I guess you guys are right, best just get one here and be done with it.
I bought from Comet, direct from store. They only seem to have one per store so maybe worth a call first.
Mine seem fine with no issue, but only 1 day old.
coleaj said:
I bought from Comet, direct from store. They only seem to have one per store so maybe worth a call first.
Mine seem fine with no issue, but only 1 day old.
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Comet and laskys are essentialy the same company anyway...
got mine from laskys too..very quick delivery... I called the support hotline for a replacement because the first unit I received had serious light bleed, the support guy quickly ordered a replacement for me..(no question was asked at all)
The replacement turned up the next day (i was very surprised) and the parcelforce guy took the faulty one back...
can't complain that
the coemt and PC world here both have the tablet, but not the dock.. the guys at PCworld (suprisingly) were excellent - really knew their stuff!
I've since then requested a return slip via Amazon since I saw a dead pixel last night while watching a video. When the video cut to a black screen, I noticed a tiny little blue dot that was not part of the video. I've confirmed it via some pixel checker apps and it is indeed a dead pixel. This is somewhat an eye opener as to the quality of this phone. I love the phone, but the hardware and even customer support lacks a lot. I've sent numerous emails to customer support with no reply back. And it wasn't even about anything major. It's not just the dead pixel that sparked this thought about returning the phone. As many have said, the tap to wake feature is iffy and only works when it wants.
I'm afraid to try my chances again with this phone, but I've been back to the basics of researching into another device. Gut instincts should've went with the HTC One M9. But the amazing price of this phone was hard to pass up. For anybody who has since returned this phone (and hopefully still lurk this subforum) could you let me know why you returned it and which phone you got to replace it? I might press my luck again and buy it again once I receive my refund. Hoping I get one from another recent batch.
Just an update...I sent back the phone today to Amazon for a full refund and in the meantime I ordered another one just so I can get a replacement quicker rather than having to wait 2-6 days for my refund to show up then order another one, but this time I placed an order through Alcatels main website and during checkout it asked me to select shipping speed and there was Standard, 2 day and 1 day, and for the hell of it I wanted to see how much 1 day shipping was and the total said it was 0.00 and the final cost was still only $249.99 which is the main cost of the phone. I was able to successfully place my order with the 1 day shipping method for 0.00. Not sure if my order will still go through but it will be interesting to see.
You should've stuck with Amazon tho, because if something else happens it easier to go thru Amazon for return then thru Alcatel
Sent from my 6045I
Medina623 said:
You should've stuck with Amazon tho, because if something else happens it easier to go thru Amazon for return then thru Alcatel
Sent from my 6045I
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Yeah I thought about that after I purchased through Alcatel. Thing is, the phone was shipped via Amazon and it even said so during the checkout process. So if anything goes wrong I might still be able to return it hassle free.
brian117 said:
Yeah I thought about that after I purchased through Alcatel. Thing is, the phone was shipped via Amazon and it even said so during the checkout process. So if anything goes wrong I might still be able to return it hassle free.
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You will not be able to return through Amazon so easily. That's what happened to me when I got this for my wife. We actually had to go through a ton of freaking hoops(according to my wife) to make it happen.
We were supposed to send it straight to alcatel and wait 3 weeks. My wife did her thing (whatever that is) and was able to have them do it through Amazon.
Jammol said:
You will not be able to return through Amazon so easily. That's what happened to me when I got this for my wife. We actually had to go through a ton of freaking hoops(according to my wife) to make it happen.
We were supposed to send it straight to alcatel and wait 3 weeks. My wife did her thing (whatever that is) and was able to have them do it through Amazon.
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Hmm. Well hopefully this replacement phone won't have any flaws. Right away I noticed the box was in better condition than the last one and it seems the speakers are louder. I must've got one from a new batch because I didn't have to install the startup update since it came preinstalled already. So its a newer device it seems. Oh well. Thanks for your input I'll remember that if I ever have to return it again.:thumbup:
brian117 said:
Hmm. Well hopefully this replacement phone won't have any flaws. Right away I noticed the box was in better condition than the last one and it seems the speakers are louder. I must've got one from a new batch because I didn't have to install the startup update since it came preinstalled already. So its a newer device it seems. Oh well. Thanks for your input I'll remember that if I ever have to return it again.:thumbup:
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Amazon sucks balls when it comes to getting packages in good condition. Every single thing that I have purchased from them this year so far has come in an extremely damaged box. UPS does not give a crap for sure!!!
Jammol said:
Amazon sucks balls when it comes to getting packages in good condition. Every single thing that I have purchased from them this year so far has come in an extremely damaged box. UPS does not give a crap for sure!!!
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I rarely order directly from Amazon's fulfillment just based on their rule of ordering $35 or more for free shipping if I wanted something for only $10. I usually go the third-party route who offer free shipping with reliability. But since Alcatel only uses Amazon's fulfillment center, I had no choice. But yeah my first Idol 3 box was smashed in the corner and had weird water stain marks on the front and sides. I had a feeling it was going to be a defective unit just from the box.