Related
I thought I'd post my story so far in acquiring my zpad and update it as I go along.
And see if anyone else is interested in it.
January 2011
I wanted a tablet pc as soon as I saw my friend's Ipad, but thought that they would be too expensive, so I just put it out of my mind. Then while looking for a netbook for my wife, a friend of mine said he could get pc's at great prices from china. We agreed to get her a netbook through him and he told me he could also organise other cool tech like tablets, etc.
(We get ripped off really badly here in south africa, everyone is greedy here and they put up huge mark ups on tech. e.g. galaxy tab is R8000 here which is $1117 at the current exchange rate. Instead of the $650 that it currently is on amazon.com. Which is ridiculous!!!)
He is starting up an importing business from China to South Africa(where I live), I would be his first customer.
He showed me a few tablets, which either were underpowered or had a 3 hour max battery life or both. Eventually he showed me the Malata tablets, the windows one and the one that they later called the Zpad. The windows one sucked so I was interested in the Zpad. Specs looked good and the more I looked into it online the more I was keen. But it was still a lot of money.
I found out mid January that I had gotten funding for university this year, so I decided to get the Zpad. The order hadn't gone through yet for the netbook so I added the tablet (and other tech that we've wanted for a while, eg. 1GB external HDD & logitech G9x mouse, malata dock..) and paid and waited.
1st Feb 2011
Package finally arrived. When he saw the box my friend phoned me straight away in alarm. The box was tiny, way to small to house a netbook and a tablet and all the other stuff.
When he opened it, there were a few 1GB and 2GB USB drives in the box.
SHOCK AND HORROR!!!
He phoned around frantically trying to find out if he had been ripped off by his chinese supplier or not, as he had never bought from the guy before.
Eventually the guy replied, it was 20:00h in china, he says that the guy who dropped the packages off must have switched them around by mistake. He said he couldn't get hold of DHL to find out if the other guy had got the package already, or even to find out who the other guy was, as it was late there.
So now after waiting 3 weeks or so for my tablet I sit and wait, to find out where my tablet and my wife's netbook and everything else is. Are they with the would be flash drives owner? Will he give them back? Will the Chinese guy still send us new ones if the other guy doesn't give them back to him? Very stressed out.
Update:
2nd February 2011
Heard back from the supplier in China and from what I could understand (His English is a little broken, but can't blame the guy, I can't speak a worn of Mandarin) he says that they have had this problem in the past and how it works is they use a 3rd pary company to take their packages to DHL and then DHL send it, so the 3rd party guys must have made the mistake. This happened before and they stopped using that company as a result, but now it has happened again.
He says it shouldn't be to difficult to get hold of the stuff and get it sent to us, but it will take a while.
I really hope so. I'm still worried that some guy is playing on my Zpad or have taken the factory screen cover off (which I was planning to keep on, if it came with one), or even worse has sold it...
So no concrete progress, but things are looking up.
Update:
3rd February 2011
It's Chinese newyear now. So I wasn't expecting much progress today, and didn't get any. But the Chinese supplier told us he hasn't gotten the status of the parcel yet, but we should hold on to the wrong parcel we received and he will chase them up and try to get them exchanged.
Update:
4th February 2011
The supplier said that DHL are contacting the person who received our parcel and he will let us know the outcome.
Update:
18th March 2011
So, we still haven't heard from DHL, and our chinese contact hasn't contacted us since my last post. He is also no longer on the trading sites like alibaba, etc. So we think we have been swindled.
My friend here is going over to china in a few months, so he will probably see if he can find this guys, using private investigators and press charges against him (and maybe a fist or two).
My friend did take responsibility though, saying that it was his fault and he should have tested out his contact first.
He has found a more reliable contact and is waiting for a sale to go through, and then will try order it again, out of his pocket.
But I don't know if I still want the Zpad, with shipping, 3G and GPS, the tablet cost about R6500 here, which converted is about $900. Which is really expensive, but the cheapest I can get it at. I can get the Gtablet for R4313 ($600), buying through a local online business who buy from amazon.
But I don't know, there are many new tablets coming out now, so there is no longer the benefit of getting the only tegra 2 tablet, and getting use out of it before the big boys arrive. So I think I might as well look around, now that the Zpad is no longer on it's way.
I'm thinking about getting the Xoom WIFI instead when it comes out. My dad is going to Italy soon, and hopefully it will have released in Europe by then, so he can pick one up for me at a comparable price to the US $600. When it finally gets here it will be ridiculously expensive, I estimate the same price that I paid for the Zpad,($900). So if the Xoom is anything less than 650 Euros, Then I have saved money, buying a better tablet.
Then when my friend has managed to make some money back, he can refund me, rather than ordering me another one, and I will have money left over for accessories.
So, right now it is just a wait to see when the Xoom Wifi comes out in Europe, how much it will be, and if it releases before my dad gets there; sometime in May.
Yep, more waiting, but I'm happy to wait again, I feel I am getting a better deal now, and I feel more in control.
Update March 20th:
I have placed my order to get the Xoom Wifi with a local company, they will get it from the US as soon as it releases, so it will ship on the 28th/29th and I should get it in at most a week from then.
Update April 3rd:
My Xoom came yesterday, and WOW!!! It is amazing, it is an awesome resolution screen, great viewing angles, incredibly responsive, amazing battery life, has honeycomb.
The Zpad not coming was a blessing in disguise. I will still try get my money back for the Zpad from my friend to cover the cost of the Xoom, though.
Really , Really glad that I didn't get a Zpad in hindsight. I know that's a bit cheeky to say in the Gtab forum, but after waiting this long, I would want it to be perfect, and well neither tablet is perfect, but the Xoom is a lot closer.
So, this will be one of my last posts on the Gtab forum, I'll be living in the Xoom on from now.
Thanks so much for reading my story everyone.
I will update if this thread is still around and I get my money back from my friend, but otherwise that's it.
Cheers
wow, that really sucks.
I hope all works out and the Chinese supplier fixes his mistake and sends you your order.
Thats really bad. I think it's at the same level as my story at ebay... Sad.
Seems getting a zPad is just not as easy as we thought.
Ya, it is sad. But I'm optimistic. It might be a DHL mistake too, in which case they will have to fork out of it doesn't sort its self out.
Good luck getting it sorted out. I had ordered a low end DSLR Camera for my daughter for Christmas. It made it to within 15 miles of my house and then vanished at the FEDEX facility. By that point, everywhere was sold out of low end DSLR Camera, the original seller, Wal-Mart, was of no help other than sorry and refund my payment and I was left scrambling and finally had to fork over much more $$$ in order to not disappoint on Christmas morning.
The fact that you ended up with a package gives me hope. Perhaps it was just an address switch-a-roo and the other party will confess especially if he/she is contacted. The tough part is the start of the Chinese New Years which will bugger up all shipping from there for a month. Best of luck. The waiting is the hardest part.
anjenaire said:
Good luck getting it sorted out. I had ordered a low end DSLR Camera for my daughter for Christmas. It made it to within 15 miles of my house and then vanished at the FEDEX facility. By that point, everywhere was sold out of low end DSLR Camera, the original seller, Wal-Mart, was of no help other than sorry and refund my payment and I was left scrambling and finally had to fork over much more $$$ in order to not disappoint on Christmas morning.
The fact that you ended up with a package gives me hope. Perhaps it was just an address switch-a-roo and the other party will confess especially if he/she is contacted. The tough part is the start of the Chinese New Years which will bugger up all shipping from there for a month. Best of luck. The waiting is the hardest part.
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It's common for a lot of packages to go "missing" around Christmas time from UPS/FedEx and other carriers. I have had a few friends who have worked for FedEx and the stories they would tell convinced me to never order anything around Christmas time for delivery. At least you were able to get your money back
That's what I am hoping too. To track down whoever was supposed to get the one we got and ask them what they got instead, because they have to sign for it, so there will be a record of them receiving something... So we just have to find out if it was our stuff or not. Either way I'm sure they will be forced to return it...
We'll see what tomorrow brings.
Thanks for the moral support.
Did the Chinese supplier give your friend a tracking number? Does it match the DHL package you received? If it doesn't, then DHL is the one who messed up.
I hope everything turns out ok for you. I hate to hear stories like these. But I'm also an optimistic guy and I also give people the benefit of the doubt.
xmr405o said:
Did the Chinese supplier give your friend a tracking number? Does it match the DHL package you received?
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Ya he did give us the tracking number and we tracked it all the way from hongkong to my friends doorstep. The mix up may have been when the agents fetched the package from him.
Have updated the original post with the latest news.
Have updated the original post with the latest news.
Updated again:
18 March 2011
If you are paying with Paypal or Credit card, get it refunded by them ...
y2k-inc said:
If you are paying with Paypal or Credit card, get it refunded by them ...
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We transfered to him in china.
And we can't get hold of him to ask for refund.
From all accounts the Xoom is a better tablet.
I have a ZPad and am extremly happy with it and the community work on it (pershot et al).
If I was I am buying to day it would be a Xoom and in a months time perhaps an asus based perhaps 6moths after that what ever Malata has or who every has the fastest at the time.
One thing that seems to stand out about the ZPad is that as Malata seem to manufactuer for others and the ZPad is almost their andriod reference platform*, there is an openess that one may not get from Motorola.
*from Dmesg "Machine:NVIDA Harmony Development System"
Very few HW things in the IT industry stay the best for long, even more so with emerging product lines just look at how netbooks evolved from low end devices to dual core atoms and 6hrsplus batt life in less than 6 months.
That is how I feel too.
The xoom is currently the best, and that's what I'm paying for. It isn't as open as Zpad, but it works without as much tweaking (micro SD and Host USB aside). And to be honest, that's what I really want, something stable that Just works.
I have placed my order to get the Xoom Wifi with a local company, they will get it from the US as soon as it releases, so it will ship on the 28th/29th and I should get it in at most a week from then.
Very Excited!!!
Will keep you posted. Hopefully this is where the Drama will end.
I have update the OP(original post) with the conclusion to my story.
I'm still a few hundred dollars worth out of pocket but over the moon about the outcome regardless.
Cheers
Just a heads up: the Gtab is no longer on the website of tigerdirect in Canada or the US. Incidentally I doubt they sold all their stock: the local store here in London, Ontario had 5 as of yesterday (not counting the two that I returned for various hardware defects before getting a refund). Also, yesterday the TG website was showing "Buy today, ships today". Canadians should look for it for an even lower price now at places like factorydirect and XSCargo.
Maybe they are sold out?
Or maybe they started getting complaints that the software was buggy and that there was no way to fix it (the OTA updater just started working again in the last hour or so).
See my edit above. I doubt they ran out and I doubt it's a software issue because (at least in Canada) they would charge a 15% restocking fee if the item is not "defective" (which I understand to mean hardware). Having said that, given the crappy hardware I recieved not once but twice (damaged screen first time and sleep of death second time), I wouldn't be surprised if I'm not the only having hardware problems and that was what led them to pull it. Again, just speculating.
They are $280 again through woot. Search Amazon.
I bought mine from TD in Feb, I noticed they disappeared a few days after I made my purchase but then returned about a week later.. Could be they are sold out, they were selling for 299..
evilmonkey1987 said:
Just a heads up: the Gtab is no longer on the website of tigerdirect in Canada or the US. Incidentally I doubt they sold all their stock: the local store here in London, Ontario had 5 as of yesterday (not counting the two that I returned for various hardware defects before getting a refund). Also, yesterday the TG website was showing "Buy today, ships today". Canadians should look for it for an even lower price now at places like factorydirect and XSCargo.
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I don't think that any of the stores have sold out. 2 months ago I spoke to the manager at the Office Depot I go to and asked their opinion of the Viewsonic Tablets and since I have gone there for over a decade they said it is the most returned product they sell. They had hopes Viewsonic would be able to fix the problem but it has been months and still riddled with problems. I just got my tablet a few weeks ago and tried to keep it stock due to warnings and possible new update "any day now". But I got so many FC's and crashes I had to put a cusotm ROM on. Thanks to TNT Lite and Vegan modders I have had only 1 FC in the 1 week of the new ROM.
Viewsonic should just send all distributers a sticker to put on the Tablet boxes that says: Sorry but you will need to get a ROM upgrade from XDA, Slate,.... to have a fully functioning tablet"
Just last night my son actually played with the Gtab and could not believe how quick and responsive it is and easily played YouTube!
evilmonkey1987 said:
Just a heads up: the Gtab is no longer on the website of tigerdirect in Canada or the US. Incidentally I doubt they sold all their stock: the local store here in London, Ontario had 5 as of yesterday (not counting the two that I returned for various hardware defects before getting a refund). Also, yesterday the TG website was showing "Buy today, ships today". Canadians should look for it for an even lower price now at places like factorydirect and XSCargo.
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Click to collapse
Great... just as I finally convinced myself to buy one and see the OTA updater works.
Anywhere else where we can buy those in Canada?
Sending mine for warranty already
Bought 2 gTablets, the first one is already going to warranty because one specific color (slightly off-white) is being displayed as a cyan color. sigh...
Hope the 2nd one doesn't go bust. I only had it for less than 3 weeks
TATDC said:
I don't think that any of the stores have sold out. 2 months ago I spoke to the manager at the Office Depot I go to and asked their opinion of the Viewsonic Tablets and since I have gone there for over a decade they said it is the most returned product they sell. They had hopes Viewsonic would be able to fix the problem but it has been months and still riddled with problems. I just got my tablet a few weeks ago and tried to keep it stock due to warnings and possible new update "any day now". But I got so many FC's and crashes I had to put a cusotm ROM on. Thanks to TNT Lite and Vegan modders I have had only 1 FC in the 1 week of the new ROM.
Viewsonic should just send all distributers a sticker to put on the Tablet boxes that says: Sorry but you will need to get a ROM upgrade from XDA, Slate,.... to have a fully functioning tablet"
Just last night my son actually played with the Gtab and could not believe how quick and responsive it is and easily played YouTube!
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Click to collapse
Hi,
Just a counterpoint: I've had my Gtab (original) since late November, and have been on only stock since then. I did re-partition once to 2048/0, a long time ago, but the only times I've had problems w FCs was w the OOB initial firmware, and once when I installed an app (don't remember which one). The OTA update fixed the former, and doing Fix Permissions w CWM fixed the latter. I think that doing the re-partition early-on has saved me a lot of headaches, but stock has been stable for me.
Jim
I don't know if the earliertablets were better quality or not but I've also had my tab since November. Flashed almost all the roms on here and haven't had to nvflash yet (knock on wood). I did have to repartition the first time i tried bekkits cm based rom. Over the last six months have only seen one improvement after the next coming from the developers. Doesn't matter what your needs are there's a rom to fit them.
I ordered one through tigerdirect.ca and it seems to be coming from the USA through UPS. So who knows.
When they had the eBay sale last month, I picked one up. From that sale, they sold 376 of them. They may be sold out.
I actually have no trouble believing tigerdirect is pulling it due to high rate of returns. Let's admit it. For every person who wanders around and found xda, there are perhaps 10 others who never figured it out and were stuck with the stock rom. Without knowing about the repartition fix, a high number of them would eventually get FC's. The rest would be disappointed about not having google market because they never figured out how to fix market.
The gtab is a very fast and responsive tablet IFF you're willing to put some work into it. I've been fixing people's computers for years, and it's my experience that most users just don't want to bother with doing fixes.
This is the reason why I don't recommend the gtab to people. It's working just fine for myself and my elderly parents (and I'm a noobie with android modding). My elderly dad hasn't encountered a single issue other than calling me a few times to ask how to turn on the gps again (LOL).
If anything, the hype about the gtab should stop. We really don't need more whiners in our community. There should be a pinned thread telling people to go to buy an ipad.
goodintentions said:
My elderly dad hasn't encountered a single issue other than calling me a few times to ask how to turn on the gps again
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Click to collapse
It doesn't have a GPS...unless you're hooking one up externally through bluetooth.
What concerns me about the gtab is not the software issues, it's the hardware issues. From screens with dead pixels to sleep of death to problems with charger ports, it just seems like a cheaply built piece of equipment with no quality control. I wouldn't want people to get the wrong impression of android based on this tablet: I had a lot of fun playing with it and modding it. In the end, it's hardware issues that led me to return two consecutive gtabs. I'll be tenth in line to pick up the Asus Transform (after I read the reviews from the first nine early adopters )
I actually asked Tiger Direct if they were out of stock and this is their answer:
"Unfortunately the item is no longer available since the manufacturer already discontinued the item. Kindly call one of our sales representative at 800-800-8300 for further assistance in finding the comparable item."
I would say that is quite interesting. I guess it means Canadians are out of luck if we want a new unit...
So according to TD, the Gtab has been officially discontinued. Interesting...
I am not surprised to see that Viewsonic decide to discontinue the GTab. How could it compete with Asus Transformer? The other poster pointed out correctly, the GTab is rubbish with the stock ROM. People have to replace the ROM from day one and void the warranty. If I had known the price for the Transformer before I purchased the GTab, Viewsonic would have had one customer less now.
Amowagou said:
I am not surprised to see that Viewsonic decide to discontinue the GTab. How could it compete with Asus Transformer? The other poster pointed out correctly, the GTab is rubbish with the stock ROM. People have to replace the ROM from day one and void the warranty. If I had known the price for the Transformer before I purchased the GTab, Viewsonic would have had one customer less now.
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Click to collapse
Sure, but most people that bought it knew that and were planning to use a custom ROM anyway. I know I wanted to (I always use custom ROMS on all my electronics whenever possible).
But it would definitely explain why the GTab was so cheap these days.
roebeet said:
Maybe they are sold out?
Or maybe they started getting complaints that the software was buggy and that there was no way to fix it (the OTA updater just started working again in the last hour or so).
Click to expand...
Click to collapse
probably .
my response from Tigerdirect.ca:
"We do apologize for the inconvenience.
Unfortunately our records indicate that this item is on backorder and should be available within this week.
You can chose to wait for the item or you may also contact one of our sales representatives at 1.800.800.8300 for further assistance finding a comparable item. Thank you for your time and patience."
If anyone knows where to find any in Canada right now please let me know.
Thanks!!
Im so depressed lol. Blackberry sucks. I remember when i use to love their phones. Now that i have been long exposed to android i dont know what to do without them. Here's my story: First G2X blew out on me during a call and i returned it. The rep in the store couldnt turn it on and try to find signs of water damage which there werent any. Second G2X had serious bleeding in the upper corner. I tried to disregard it but im very anal about my devices especially when i buy them outright. I returned it and got credit on my account that supposedly cant be touched unless i notify tmobile. My friend works for tmobile and told me a new shipment is coming in a little after Mothers day. So ill try my luck again and hopefully get a good unit. I dont really suggest anyone buy one via craigslist or ebay but as you can see most sellers are not accepting returns. Wish me luck guys.
i work at a tmobile store and we get shipments every business day. no deliveries saturday/sunday
dont know why they wouldn't be getting anything til after mothers day. plus we only get notifications 4 days ahead of time of what the shipment contains.
charlieb620 said:
Im so depressed lol. Blackberry sucks. I remember when i use to love their phones. Now that i have been long exposed to android i dont know what to do without them. Here's my story: First G2X blew out on me during a call and i returned it. The rep in the store couldnt turn it on and try to find signs of water damage which there werent any. Second G2X had serious bleeding in the upper corner. I tried to disregard it but im very anal about my devices especially when i buy them outright. I returned it and got credit on my account that supposedly cant be touched unless i notify tmobile. My friend works for tmobile and told me a new shipment is coming in a little after Mothers day. So ill try my luck again and hopefully get a good unit. I dont really suggest anyone buy one via craigslist or ebay but as you can see most sellers are not accepting returns. Wish me luck guys.
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Click to collapse
Did you use a debit card or cc? They dont give you money back? I'm thinking about returning mine... They give you store credit back?
was this a corporate owned location?
we always give full refunds within 14 days of purchase for contract extensions and 30 days of purchase for full-price. if it was through a third party retailer it would make much more sense as to why they only give you credit.
it was a tmobile seller not a tmobile retailer. they said i can use the credit to go to a actual tmobile store to purchase it. im waiting because i dont want any problems. i know all cell phones have issues but i would rather have a issue that can be fixed by a soft mod or something.
You should wait for the Samsung Galaxy S2. The super amoled plus screen should be awesome. I miss my Samsung Vibrant screen, but I'm happy with my LG G2X overall.
grenademasta said:
You should wait for the Samsung Galaxy S2. The super amoled plus screen should be awesome. I miss my Samsung Vibrant screen, but I'm happy with my LG G2X overall.
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Samsung amoled only has better blacks.... g2x has amazing color and screen... better them mt4g way better then hd7, evo is out of conversation .... super amoled is nice but those phones feel cheap and touch wiz is ridiculous
although
samsung said no more locked bootloader
still
for now
I say g2x and sensation are best choices
sent from my G2X with no regrets
suhailtheboss said:
was this a corporate owned location?
we always give full refunds within 14 days of purchase for contract extensions and 30 days of purchase for full-price. if it was through a third party retailer it would make much more sense as to why they only give you credit.
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is that true about the 30 days for full price purchasers? or is that california only? i bought mine online from tmo. i never heard of this policy. can more than one person confirm this please?
Just got G2X for the wife, fast phone. There is slight bleeding but very minor and how many G2x I have to go through for it to be perfect.
I'm waiting for SGS2 myself. Superamoled has more pop to its colors. G2X has more natural white. Superamoled + should be better and bigger screen.
Sent from my SGH-T959 using XDA Premium App
crazythunder said:
is that true about the 30 days for full price purchasers? or is that california only? i bought mine online from tmo. i never heard of this policy. can more than one person confirm this please?
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as far as i know the 30 day policy for full price is nation-wide in corporate retail stores.
it prints out the policy on every single one of our receipts on the bottom, and i'd imagine it would do that in the whole country as well.
My story:
My phone had bleeding/rebooting issues so I decided to exchange.
Called T-Mobile and explained the issues.
CCR told to pack it and send it to T-Mobile Return Center and call them as soon as I shipped it with the tracking number and they will send me the exchange right away. (cool)
I went to my UPS online account, created a shipping label (with tracking number).
Called T-mobile again and told them:
- I just sent my defective phone back here is the tracking number ........ .
CCR started ordering my replacement (took some time, apparently was having a hard time).
At the end, CCR said to me: Okay I had to cancel your order and we will reimburse your money in a couple of days, and we will need to make a new order. (thats when it came to me)
- Can I bye it at my local store so if it has any problem I can exchange in-store?
CCR: Sure thats very smart of you.
No restocking fee, they will pay my shipping.
Already bought it at the store and will be sending the other one tomorrow.
- The new one has the same bleeding problem, same poor signal strengths. At least I haven't had any reboot YET. Will wait for a couple of days without rooting to make sure it is not a rooting issue.
suhailtheboss said:
as far as i know the 30 day policy for full price is nation-wide in corporate retail stores.
it prints out the policy on every single one of our receipts on the bottom, and i'd imagine it would do that in the whole country as well.
Click to expand...
Click to collapse
but this doesn't apply if i bought it online through tmo, correct?
crazythunder said:
but this doesn't apply if i bought it online through tmo, correct?
Click to expand...
Click to collapse
check your confirmation email from T-Mobile.
This is what mine says:
Return Policy
To receive a refund or exchange, you must return the device within 20 days of the date of your purchase (30 days in California). All original contents must be undamaged and in good working condition, and you must provide your proof of purchase. All devices received as part of a promotional offer (for example, "Buy One Get One Free," etc.) must be returned and some limited edition and other devices may not be refunded or exchanged. You may also be required to pay a restocking fee.
To complete a return or exchange please follow these directions:
Return all devices in their original packaging, including accessories and literature.
Obtain a Return Form and shipping information by visiting T-Mobile online at www.T-Mobile.com/returnupgrade or by contacting Customer Care at 1-800-937-8997.
Send the device via a traceable carrier (such as UPS, FedEx, or DHL), retain shipping information for your records, and insure the package for the full value of the device.
Returns must be received by T-Mobile within 20 days from the date of your purchase (30 days in California).
Accessories: To receive a refund of any accessories purchased, you must return the accessories within 30 days of purchase, along with your proof of purchase.
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thanks. i think alot of people are under the assumption it's 14 days. thanks for pointing that out. i have 10 days after today, got mine last tuesday. mine has slight bleed in top right corner only.room has to be dark to see it. and even with gingerbread black status bar, the clock will hide it. or should. i really hate to return it. it's a great phone. and too many exchange nightmares out here. and....nothing better coming out anytime soon. sensation looks nice.....nice and locked though. what would you do? i think i'm just gonna keep it and keep bugging lg. i started a thread in their forum. and i've been emailing them. no response yet. i'm telling them i demand they personally replace my screen with a non defective one. we'll see how far that goes.
crazythunder said:
thanks. i think alot of people are under the assumption it's 14 days. thanks for pointing that out. i have 10 days after today, got mine last tuesday. mine has slight bleed in top right corner only.room has to be dark to see it. and even with gingerbread black status bar, the clock will hide it. or should. i really hate to return it. it's a great phone. and too many exchange nightmares out here. and....nothing better coming out anytime soon. sensation looks nice.....nice and locked though. what would you do? i think i'm just gonna keep it and keep bugging lg. i started a thread in their forum. and i've been emailing them. no response yet. i'm telling them i demand they personally replace my screen with a non defective one. we'll see how far that goes.
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Click to collapse
keep us updated.
i work in a tmobile store and always check every g2x before it goes out. pretty much every single one i've seen has had some sort of bleeding (opened at least 15 boxes in store)
so honestly i think the best bet is to get a replacement or repair done by LG directly instead of just exchanging it for another one.
my g2x also has a bit of bleed, but i'm going to wait till CM7 comes out to see if its noticeable or not.
everyone should keep in mind that these phones do come with a 1yr manufacturers warranty, and the screen bleed issue does fall under that warranty. so even if you miss your tmobile exchange window, you're still covered.
I've since then requested a return slip via Amazon since I saw a dead pixel last night while watching a video. When the video cut to a black screen, I noticed a tiny little blue dot that was not part of the video. I've confirmed it via some pixel checker apps and it is indeed a dead pixel. This is somewhat an eye opener as to the quality of this phone. I love the phone, but the hardware and even customer support lacks a lot. I've sent numerous emails to customer support with no reply back. And it wasn't even about anything major. It's not just the dead pixel that sparked this thought about returning the phone. As many have said, the tap to wake feature is iffy and only works when it wants.
I'm afraid to try my chances again with this phone, but I've been back to the basics of researching into another device. Gut instincts should've went with the HTC One M9. But the amazing price of this phone was hard to pass up. For anybody who has since returned this phone (and hopefully still lurk this subforum) could you let me know why you returned it and which phone you got to replace it? I might press my luck again and buy it again once I receive my refund. Hoping I get one from another recent batch.
Just an update...I sent back the phone today to Amazon for a full refund and in the meantime I ordered another one just so I can get a replacement quicker rather than having to wait 2-6 days for my refund to show up then order another one, but this time I placed an order through Alcatels main website and during checkout it asked me to select shipping speed and there was Standard, 2 day and 1 day, and for the hell of it I wanted to see how much 1 day shipping was and the total said it was 0.00 and the final cost was still only $249.99 which is the main cost of the phone. I was able to successfully place my order with the 1 day shipping method for 0.00. Not sure if my order will still go through but it will be interesting to see.
You should've stuck with Amazon tho, because if something else happens it easier to go thru Amazon for return then thru Alcatel
Sent from my 6045I
Medina623 said:
You should've stuck with Amazon tho, because if something else happens it easier to go thru Amazon for return then thru Alcatel
Sent from my 6045I
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Yeah I thought about that after I purchased through Alcatel. Thing is, the phone was shipped via Amazon and it even said so during the checkout process. So if anything goes wrong I might still be able to return it hassle free.
brian117 said:
Yeah I thought about that after I purchased through Alcatel. Thing is, the phone was shipped via Amazon and it even said so during the checkout process. So if anything goes wrong I might still be able to return it hassle free.
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You will not be able to return through Amazon so easily. That's what happened to me when I got this for my wife. We actually had to go through a ton of freaking hoops(according to my wife) to make it happen.
We were supposed to send it straight to alcatel and wait 3 weeks. My wife did her thing (whatever that is) and was able to have them do it through Amazon.
Jammol said:
You will not be able to return through Amazon so easily. That's what happened to me when I got this for my wife. We actually had to go through a ton of freaking hoops(according to my wife) to make it happen.
We were supposed to send it straight to alcatel and wait 3 weeks. My wife did her thing (whatever that is) and was able to have them do it through Amazon.
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Hmm. Well hopefully this replacement phone won't have any flaws. Right away I noticed the box was in better condition than the last one and it seems the speakers are louder. I must've got one from a new batch because I didn't have to install the startup update since it came preinstalled already. So its a newer device it seems. Oh well. Thanks for your input I'll remember that if I ever have to return it again.:thumbup:
brian117 said:
Hmm. Well hopefully this replacement phone won't have any flaws. Right away I noticed the box was in better condition than the last one and it seems the speakers are louder. I must've got one from a new batch because I didn't have to install the startup update since it came preinstalled already. So its a newer device it seems. Oh well. Thanks for your input I'll remember that if I ever have to return it again.:thumbup:
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Amazon sucks balls when it comes to getting packages in good condition. Every single thing that I have purchased from them this year so far has come in an extremely damaged box. UPS does not give a crap for sure!!!
Jammol said:
Amazon sucks balls when it comes to getting packages in good condition. Every single thing that I have purchased from them this year so far has come in an extremely damaged box. UPS does not give a crap for sure!!!
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I rarely order directly from Amazon's fulfillment just based on their rule of ordering $35 or more for free shipping if I wanted something for only $10. I usually go the third-party route who offer free shipping with reliability. But since Alcatel only uses Amazon's fulfillment center, I had no choice. But yeah my first Idol 3 box was smashed in the corner and had weird water stain marks on the front and sides. I had a feeling it was going to be a defective unit just from the box.
Hi all
Anyone pre-ordered from CW yet?
what did you get and when do you think it will be shipped
Cannot remember if last year they were OK or not at shipping them ahead of others
Also are there some freebies with these orders?
I tried to pre-order....THREE times. First time, 2 hours later got an email back saying they could not proceed and had cancelled the order (no epxlanation). Second time got an email back an hour later saying they had cancelled it again, due to an "information mismatch". Rang them up to find out what the hell they were playing at, got through to sales who couldnt tell me why they had cancelled it so they passed me on to the "web team", who couldnt tell me anything at all, and passed me on to customer services.....who cut me off. I tried one final time to order it, this time got a reply an hour later again saying that it had been cancelled again, due to me failing a credit check, and telling me to check with the network I had selected......I had not selected any network since I was buying the handset only, there was no requirement for any kind of credit check, and if they HAD done a credit check then it would have come back as perfect. At this point I went to John Lewis website instead and ordered it fine first time. I will lose the crappy £99 speaker that was gonna go straight on ebay anyway, but it'll be worth it not to have to deal with the CPW muppets ever again.
I wasn't sure who to go with as I wanted to make sure delivery was on 20th since I will be at home that day and I figured CPW would have the most stock plus the free speaker. But then they will probably also have the most orders. John Lewis isn't a place people would normally think of buying a mobile from (I was surprised to even see it listed!) so I'm hoping they have enough stock and reliable enough delivery to get it to me on time. My order confirmation shows the delivery date, the CPW confirmation only said "current" delivery date which didn't sound very definite to me!
Ordered instore at CPW inside Curry's Bolton today. Black S8 (SimFree). Took 10 mins, collect from store on the 20th & get a free Samsung speaker
Same. Ordered instore in Market Harborough CPW for delivery to store on 20th. The free Samsung speaker looks rather nice and is waterproof to match the phone. I'll be using that in my bathroom. They had both S8 models to play with - full working units, not dummies. Very nice indeed! Went for the S8 - it's plenty big enough!
scgf said:
Same. Ordered instore in Market Harborough CPW for delivery to store on 20th. The free Samsung speaker looks rather nice and is waterproof to match the phone. I'll be using that in my bathroom. They had both S8 models to play with - full working units, not dummies. Very nice indeed! Went for the S8 - it's plenty big enough!
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Scary how much smaller it is than my 6P and how little bezel there is! Still almost went for the plus tho...
Ordered mine on Launch 10 mins after the Live Announcement ended from CPW in Currys in York. Got a Black S8 + Free Wireless Speaker and a free £50 Currys/PCWorld Gift Card to use within 6 months. Delivery to store on 20th April.
comicbookguy72 said:
Scary how much smaller it is than my 6P and how little bezel there is! Still almost went for the plus tho...
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Indeed. I was amazed at how the plus just doesn't look huge as I imagined it would. I wasn't actually intending to order - I bought a Google Pixel a week ago but was very disappointed as the lens flare I got in several photos over the weekend. CPW accepted the return and I paid the extra for the S8. Now having to use my old Nexus 5 for a couple of weeks.
scgf said:
Indeed. I was amazed at how the plus just doesn't look huge as I imagined it would. I wasn't actually intending to order - I bought a Google Pixel a week ago but was very disappointed as the lens flare I got in several photos over the weekend. CPW accepted the return and I paid the extra for the S8. Now having to use my old Nexus 5 for a couple of weeks.
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Good to know the returns policy works. Just hope rooting is possible and the custom rom scene is good enough on the S8. (had Nexus devices since the GNex & really going to miss crack flashing).....
I had a Galaxy S7 before the Pixel. I didn't do any custom roms or anything, but did flash firmware on a couple of occasions. TouchWiz (or whatever they call it now) is not an issue any more - I put Nova Launcher on it and to me it looks just like stock Android. The photos I took on the S7 pleased me more than those I took on the Pixel, so I have high hopes for the tweaked camera algorithms on the S8.
scgf said:
I had a Galaxy S7 before the Pixel. I didn't do any custom roms or anything, but did flash firmware on a couple of occasions. TouchWiz (or whatever they call it now) is not an issue any more - I put Nova Launcher on it and to me it looks just like stock Android. The photos I took on the S7 pleased me more than those I took on the Pixel, so I have high hopes for the tweaked camera algorithms on the S8.
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It's actually not the same sensor either ,it's the same specs but a new one that no other phone uses. I'm sure it will be better in many scenarios with the improved processing and new features and will probably knock the Pixel from 1st place on dxomark. I can't wait to do some testing once I get it.
I can't wait for the 20th and my new phone! I pre-ordered it from CPW on Saturday.
ewokuk said:
I tried to pre-order....THREE times. First time, 2 hours later got an email back saying they could not proceed and had cancelled the order (no epxlanation). Second time got an email back an hour later saying they had cancelled it again, due to an "information mismatch". Rang them up to find out what the hell they were playing at, got through to sales who couldnt tell me why they had cancelled it so they passed me on to the "web team", who couldnt tell me anything at all, and passed me on to customer services.....who cut me off. I tried one final time to order it, this time got a reply an hour later again saying that it had been cancelled again, due to me failing a credit check, and telling me to check with the network I had selected......I had not selected any network since I was buying the handset only, there was no requirement for any kind of credit check, and if they HAD done a credit check then it would have come back as perfect. At this point I went to John Lewis website instead and ordered it fine first time. I will lose the crappy £99 speaker that was gonna go straight on ebay anyway, but it'll be worth it not to have to deal with the CPW muppets ever again.
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I've had this from Carphone Warehouse several times in the past. I can almost guarantee that if I order anything online from them the payment will be rejected and I will have to contact them, then my bank to get it sorted. I don't know what they do, but I never have issues like this with any other company. When I check my credit reference no search is visible from them and, as you say, there is no reason to refer to a credit reference to buy a phone SIM free!
ewokuk said:
I tried to pre-order....THREE times. First time, 2 hours later got an email back saying they could not proceed and had cancelled the order (no epxlanation). Second time got an email back an hour later saying they had cancelled it again, due to an "information mismatch". Rang them up to find out what the hell they were playing at, got through to sales who couldnt tell me why they had cancelled it so they passed me on to the "web team", who couldnt tell me anything at all, and passed me on to customer services.....who cut me off. I tried one final time to order it, this time got a reply an hour later again saying that it had been cancelled again, due to me failing a credit check, and telling me to check with the network I had selected......I had not selected any network since I was buying the handset only, there was no requirement for any kind of credit check, and if they HAD done a credit check then it would have come back as perfect. At this point I went to John Lewis website instead and ordered it fine first time. I will lose the crappy £99 speaker that was gonna go straight on ebay anyway, but it'll be worth it not to have to deal with the CPW muppets ever again.
I wasn't sure who to go with as I wanted to make sure delivery was on 20th since I will be at home that day and I figured CPW would have the most stock plus the free speaker. But then they will probably also have the most orders. John Lewis isn't a place people would normally think of buying a mobile from (I was surprised to even see it listed!) so I'm hoping they have enough stock and reliable enough delivery to get it to me on time. My order confirmation shows the delivery date, the CPW confirmation only said "current" delivery date which didn't sound very definite to me!
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On the Samsung website (btw - how come you didnt ordered it form there?) when i placed my initial order (which was cancelled by some idiot CS guy) it was saying deliver from 19th - but when i tried to order again yesterday - it was saying deliver by 28th April !?>! - in the end their stupid webpage didnt work so i gave up and gone with CW who say delivered by 21st ....i went for collect in store since i am never in one place to wait for the courier
scgf said:
I've had this from Carphone Warehouse several times in the past. I can almost guarantee that if I order anything online from them the payment will be rejected and I will have to contact them, then my bank to get it sorted. I don't know what they do, but I never have issues like this with any other company. When I check my credit reference no search is visible from them and, as you say, there is no reason to refer to a credit reference to buy a phone SIM free!
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I had the same issue - got an email later saying card didnt go thru - had to call bank and them to sort it out - annoying - but still better than the crap samsung website service
tim2london said:
On the Samsung website (btw - how come you didnt ordered it form there?) when i placed my initial order (which was cancelled by some idiot CS guy) it was saying deliver from 19th - but when i tried to order again yesterday - it was saying deliver by 28th April !?>! - in the end their stupid webpage didnt work so i gave up and gone with CW who say delivered by 21st ....i went for collect in store since i am never in one place to wait for the courier
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I didnt order from Samsung because when I went there to check on Sat, it was saying deliver by 28th and didn't even mention getting it earlier via pre-order so I assume they had already sold out of the pre-order ones. I think years ago when I was going to pre-order something from Samsung it turned out that they didn't have enough stock to fill it, and other places like CPW did, so I ended up having to cancel it and get it elsewhere to avoid delays. You would think Samsung themselves would have the most stock but that wasn't the case back then so i haven't ordered direct from them since.
CPW are clearly too incompetent to get their own website to work properly, and too incompetent to be able to deal with it when it doesn't work, so hopefully John Lewis can deliver instead.
ewokuk said:
I didnt order from Samsung because when I went there to check on Sat, it was saying deliver by 28th and didn't even mention getting it earlier via pre-order so I assume they had already sold out of the pre-order ones. I think years ago when I was going to pre-order something from Samsung it turned out that they didn't have enough stock to fill it, and other places like CPW did, so I ended up having to cancel it and get it elsewhere to avoid delays. You would think Samsung themselves would have the most stock but that wasn't the case back then so i haven't ordered direct from them since.
CPW are clearly too incompetent to get their own website to work properly, and too incompetent to be able to deal with it when it doesn't work, so hopefully John Lewis can deliver instead.
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On JL website - they only have S8+?
I like you guys LOVE the phone and want to upgrade. 2 things have stopped me, 1 = is what the battery life is going to be like, 2 = and most importantly is because UK is getting screwed again with crap deals, US are getting memory or VR etc and silver colors etc, UK are not getting anything other then maybe insurance or £50 speaker which not all of us want.
Slowly tempted to wait for better deals but look forward to your reviews, Enjoy your new slick phones!!
FoneFreak786 said:
I like you guys LOVE the phone and want to upgrade. 2 things have stopped me, 1 = is what the battery life is going to be like, 2 = and most importantly is because UK is getting screwed again with crap deals, US are getting memory or VR etc and silver colors etc, UK are not getting anything other then maybe insurance or £50 speaker which not all of us want.
Slowly tempted to wait for better deals but look forward to your reviews, Enjoy your new slick phones!!
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Depends what you want. I'd much rather have the speaker than a VR headset or a memory card!
I'm not sure the UK is getting screwed - the S8 launches here at the same time as the States. There are many countries that don't see phone releases until much later after launch. We generally get them pretty quickly.
tim2london said:
On JL website - they only have S8+?
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I thought they had both but I have ordered the + anyway.
---------- Post added at 13:18 ---------- Previous post was at 13:17 ----------
FoneFreak786 said:
I like you guys LOVE the phone and want to upgrade. 2 things have stopped me, 1 = is what the battery life is going to be like, 2 = and most importantly is because UK is getting screwed again with crap deals, US are getting memory or VR etc and silver colors etc, UK are not getting anything other then maybe insurance or £50 speaker which not all of us want.
Slowly tempted to wait for better deals but look forward to your reviews, Enjoy your new slick phones!!
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Yup battery life worries me too but I have not found another device that I would be willing to go for and my S5 is getting on a bit so I need to upgrade.
UK being screwed is nothing new. We get screwed on price and screwed on deals for just about everything. Now they are using brexit as an excuse to stick the prices up on everything when we were already paying far more than the exchange rate says we should have been paying in the first place! They have all just spotted an opportunity to increase their profits by a big chunk and hide it as being brexit. And Samsung themselves can keep whacking up prices all over the world because they dont really have any serious competition at the top end, otherwise they wouldn't be able to.
XxSPARC0xX said:
Ordered mine on Launch 10 mins after the Live Announcement ended from CPW in Currys in York. Got a Black S8 + Free Wireless Speaker and a free £50 Currys/PCWorld Gift Card to use within 6 months. Delivery to store on 20th April.
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arrgh how did u managed to get extra 50 quid on top xd i just preordered s8 plus and free speaker... for delivery on the 20th