Database Info

Update is here OTA for Samsung Captivate

check out the Engadget Article.
Everyone let us know how it went for you.
Did it install correctly?
Is your GPS performance any better?
How do you like the other features of the update?
Does your media scan actually run faster?

RanaGill said:
check out the Engadget Article.
Everyone let us know how it went for you.
Did it install correctly?
Is your GPS performance any better?
How do you like the other features of the update?
Does your media scan actually run faster?
Click to expand...
Click to collapse
Let me help you here.... link to article:
http://www.engadget.com/2010/09/22/samsung-captivate-gets-gps-fix-other-galaxy-s-versions-wait-pat/
I had to do the date forward trick to get it to download. It downloaded and installed 100% successful. My phone is stock as the day I bought it. Some people say they have seen "failed" install from being rooted, but it still installs.
Testing, and will report back.

date forward trick
Click to expand...
Click to collapse
Can you tell me how you did this?

Yeah, I got the failed update and now it won't power on at all.
If anyone knows what to do please let me know.

msinkovich said:
Can you tell me how you did this?
Click to expand...
Click to collapse
Just set your calendar one day ahead.

I just want to know how this update would effect a rooted phone.... i am currently running SRE 1.3.1c

It seems like anyone with a rooted phone might get an error, but it still installs fine. First impressions is actually really good. The phone feels a little faster. The videos are smoother and so is the gallery. When I opened maps it found my location instantly instead of getting the %waiting for location" message. Accuracy was 1000 meters, but I didn't turn on the GPS.
Also the signal strength and internet speed seems much faster. And stronger for me
Sent from my SAMSUNG-SGH-I897 using XDA App

Just updated mine. Gps is a lot faster! I can even get a lock when indoors now.
I can no longer access the gps menu through the dialer though.
Sent from my SAMSUNG-SGH-I897 using XDA App

The OTA update now allows me to go into the three button recovery mode. I couldn't do this before.

Does anyone know if we have an unlocked Captivate on another carrier, will be be getting the update? If not, how does one go about getting it?

Installed fine on my rooted phone gps seems snappy but I can't really test right now. Media scan still taking a while but the phone is less laggy while it's running.
So far so good considering I was ready to ditch this phone yesterday. Temporary rage reduction for me.
Sent from my SAMSUNG-SGH-I897 using XDA App

Downloading now....

Dropped connection during d/l now I cant get it to d/l at all even after a rommanger restore.

I manually checked for a software update on my rooted Captivate, and after downloading and rebooting, I got a message saying the update was not installed.

Mine isn't even showing an update available. I've set the date forward to tomorrow, the 24th, the 25th, 26th, 27th, none show an update available...grrrr...
Any link to the software other than OTA?

Update not installed but baseband version changed to JH7.

I don't notice any difference on a factory-software phone. GPS still does not work indoors at all. I'll try in my vehicle later.
Sent from my SAMSUNG-SGH-I897 using XDA App

Just tried the update
on my rooted/bloatware deleted phone got a message along the lines of "Update Not Completed. Your phone was not updated successfully." Didn't brick my phone though, thank god. Anyone else get this message?

savyfight3r said:
and on my rooted/bloatware deleted phone got a message along the lines of "Update Not Completed. Your phone was not updated successfully." Didn't brick my phone though, thank god. Anyone else get this mesage?
Click to expand...
Click to collapse
Same here, on the white screen after installing the update it got to 50% and failed. Check my firmware still says jf6 with 2.6.29 [email protected] #2 kernel

I just went to download it on my sister's phone since hers is still factory stock, unrooted, etc...
Nothing at all. Didn't even download the update. Now I can't check for another 24 hours.

Software Update Function's Working - A Good Sign

When the phone first came out, the Software Update Check (Settings>Software update>Software update check) returned an error. Now it says "Current version is the latest version." Hopefully that's in preparation for an OTA push of the Gingerbread update. It can't get here soon enough.

Few hours ago i checked it now it was giving me authorization errors and time outs.
now i see it says latest update which means they are closing up on the gingerbread update i hope "Ice Cream" is available soon after that. - Side note: it was noted that Honey Comb was like Windows Vista (bug wise etc, which means "Ice Cream" is the Windows 7 of Android!

I don't know if it's possible, but it would behoove T-Mo/LG to get a bug fixing update out in the wild before most early adopters 14 remorse windows are up. I know some of you bought on launch day, but some of us waited. I myself have until a week from today.
Incidentally, I'm pretty sure what we really want on our G2xs is Android 2.3.4, still called Gingerbread. Honeycomb is for tablets.

I'm willing to bet its a problem for the minority of owners of this phone. The bugs that is
Sent from my LG-P999 using XDA App

laker666 said:
I'm willing to bet its a problem for the minority of owners of this phone. The bugs that is
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Are you out of your mind? Look at the percentage of threads on the first page. 3/4 are devoted to problems. Here's a quick recap:
1) Screen bleeding
2) Wi-Fi either not connecting, dropping connections, or disabling profiles
3) Bluetooth not retaining profiles, not reconnecting, or not holding a connection
4) Reboots which LG acknowledged as a s/w problem after months of O2X complaints
5) "System checking..." forcing a hard reset at boot up
6) T-Mobile apps opening a 4G connection when Wi-Fi's enabled
We're all on the same ROM and radio and the majority of this stuff isn't hardware. So the "minority" to me are people who haven't really tried to use the functions above heavily and don't know they have problems.

I'm not having any issues with my phone. Battery life could be better but I use it a lot.
Sent from my LG-P999 using XDA App

FYI LG is in charge of the software update not Tmobile. I recieved an email from an LG service rep and it said "As far as I know, our technicians are under review for the 2.3 Android version." This was said on a support email I had sent to LG. My G2x seems struggle to keep a good connection, especially in my home. I keep losing the signal and it disconnects. Tmobile said they were going to check my area to see if there are issues. If nothing gets better by the 9th of this month I'm returning mine before my 14 days are gone.

im getting force closes when trying to open the software update menu now. guess ill be flashing it whenever it comes instead of getting it ota -_-

You sir are right. I just checked and it now says current version is latest. Progress.
Sent from my LG-P999 using XDA App

[Q] No auto-rotate camera

So while trying to take pics my camera settings and menus will not rotate with the phone rotations. Pics are turning out upside down and sideways. Any one else?
Sent from my SM-G900P using Xparent BlueTapatalk 2

Yea, is been happening to me the last 2 days, ive been reading on the net it has been happening allot, no fix for it yet.
Allot of verizon people are having this issue. The said the sensors are bad if you look and check, dial *#0*#
Hopefully they come out with a hardware update or someone figures this out. I don't feel like taking my phone back, some people have done this already and its happen to the second phone.
Sent from my SM-G925P using XDA Free mobile app

Ahhh. Thanks for the reply. I've noticed the edge is not lighting up anymore either. Everything worked fine the first day. Crazy stuff, but glad to hear I'm not the only one. Still really like the phone, though.
Sent from my SM-G900P using Xparent BlueTapatalk 2

mrlou623 said:
So while trying to take pics my camera settings and menus will not rotate with the phone rotations. Pics are turning out upside down and sideways. Any one else?
Sent from my SM-G900P using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
No issues here.

optimummind said:
No issues here.
Click to expand...
Click to collapse
Did you do the software update on yours? My update is ready but wondering if that's what messed up my first edge
---------- Post added at 02:56 PM ---------- Previous post was at 02:37 PM ----------
Ok I just finished a conversation with Samsung and here it is
Santino: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Ryan: Hello. I am on my second s6 edge. My first got the rotate screen issue. Is this caused from the update or is it a hardware issue? My #2 edge I haven't updated yet. Should I avoid this update?
Santino: Hi Ryan!
Santino: I am sorry to know that you are facing issue with the device after the software update.
Santino: I will be happy to help you.
Santino: As of now we have not encountered with the issue you are referring on the device.
Santino: Please provide me the Baseband version of the device. You can locate it under Apps > Settings > About device > Baseband version.
Ryan: ***** I have read this has happened to several people on sprint and Verizon.
Santino: Thank you.
Ryan: I have been reading its an issue with the gyroscope. Not sure if it actually goes bad or if the software messes it up? Some people have gone through 3+ edges with the same issue
Santino: Your device operates on Android™ version 5.0.2, Lollipop (G925PVPU1AOCF).
Santino: As of now have not encountered with the issue you are referring on the device. I recommend you update the software on device.
Ryan: It wouldn't have anything to do with the rapid charging that makes the gyroscope defective would it? I would have to have to go get a third phone. If this update messes my phone up I may consider a different brand of phone
Santino: I do understand your concern Ryan.
Ryan: Is there a supervisor that may know of issues with the edge? I read that Samsung and carriers are aware of the rotating issues.
Santino: Could you provide me with the Samsung link were the issue has been posted.
Ryan: It was on some android sites
Santino: I apologize, Samsung does not confirms the issue that are posted on Non-Samsung sites.
---------- Post added at 03:22 PM ---------- Previous post was at 02:56 PM ----------
optimummind said:
No issues here.
Click to expand...
Click to collapse
Sorry for all of the comments. Last one. I just talked to another support person and here is his answers. He says this whole rotation issue is software related and will be fixed
Adan: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Ryan: I just thought I would ask a second agent before taking my chances. I am on my second s6 edge (Sprint). My last one had the auto rotate issue. Was curious if its the update or a hardware issue? Not wanting to go back and get a third device so I haven't installed the update yet on this one
Adan: Hello Ryan!
Adan: I understand your concern. I will help you out with the information on Screen rotation.
Adan: The Screen rotation is a Software issue Ryan.
Ryan: Should I avoid the update that is currently available?
Adan: If you do not update the device now, you will be prompted in the future to update the device. Initially you will have the update the device later Ryan.
Ryan: I turned off automatic updates so it doesn't install unless I tell it to. Are you saying I will have to do this update to install the fixed update when it is available?
Adan: Not to worry, as you mentioned that the earlier device was facing the issue after the update, there will also be a fix for the issue. They will release a fix for the issue.
Ryan: My question is can I skip this current update and wait for the one with the fixes?
Adan: You might not be able to skip the current update Ryan. The other update will only be prompted on the device if you are updated to the latest version of Android for the device.
Ryan: so basically I can wait for the new update to be announced and then update to the bad one that's available now and then I will get a notice to update to the fixed software?
Adan: Yes Ryan. I am positive that the issue might not persists after updating to the software that you have now.
Ryan: How close is Samsung to releasing a patch to fix this issue? I have 13 more days I can return this phone if it happens again. Id hate to have to go back to an iPhone
Adan: The Update is a carrier specification and it differs from carrier to carrier , However, once the update is released you will be notified by the carrier through notifications on the device and also it will be posted on the Samsung Website.
Ryan: has the update already been made available and I am now just waiting on sprint to release it?
Adan: As of now the update has not yet been released Ryan.
Ryan: How soon until it is or do you have any knowledge on that? Like I mentioned I have less than 2 weeks to decide if I should keep this phone
Adan: I am afraid we at Samsung live chat do not have the information on the release dates of the updates. I do understand that you have 2 weeks for replacement.
Adan: Not to worry Ryan, the fix will be released for the device.

Had the same issue with my phone. Had to bring it back and get another one.

Wife's phone had the same problem, I've got verizon she has sprint, they replaced hers. Hopefully not a occurring problem

Auto Rotate / Edge lighting on 128 GB Model
I received my edge on Thursday of last week. Which was on the 16th. I had no problems until yesterday of the Auto Rotation. I downloaded a Auto rotater app to see if it will rotate. It will rotate if you lock it into landscape mode. But If you don't it will not rotate. I also noticed Calendar does not rotate and messages do not rotate and neither does web pages. But Full Screen Movies and Music will rotate even with Google apps. Not just youtube. I also noticed that if you play with home button clicking on it several times it will rotate the screen for a second then if tilted it rotate back. This could be just a fluke but I did notice this. I do not think it is the fast charger because if something was to burn out it wouldn't last for 10 days. Or it wouldn't last over 2 days beside when something burns out it's electrical it would smell like burning no matter if it was very small it still would smell like something has or had burnt. Especially when they say the battery is getting hot enough to burn it out. I had this on the charger for 2 days off and on and it never got so much as luke warm. Mine stays on the y axis at -39.23, and seems to be fine on the x axis. Maps do not rotate. either. So what I do know is out of the blue my phone did a reset a day before this happened. I did not reset the phone it seemed to be fine after. But Monday morning I saw the Camera Icons all upside down. I then did a factory reset and did not install any apps. Even after the Reset I still couldn't get rotation to work, another thing I would like to note is Edge Lighting never worked out of the box. I tested it multiple times and didn't really care if I had that or not. But now I do care. But I also don't want to go back and get a new one. Here is some of the issues why, No Verizon carrier in my area has the 128 gb model on hand. I would have to wait 3 to 5 days for one from Verizon if they had them. Which then put me out of the range anyway to get a brand new one. On top of this when I got to print the return label it states I am over the 14 days. Which I just got my phone last week so this blows.
I can return it to the store I am told by Verizon but either for a 32 or 64GB model. I really don't want to down grade. So in the end is this or is this not a Software issue. All of Im finding is debating on it is and that it isn't.
Update by Samsung Technical Support
Here is what the Rep told me today
Chat InformationPlease wait for a Samsung Agent to respond.
Chat InformationYou are now chatting with 'Sudbarry'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Chat InformationYour Issue ID for this chat is LTK1125603707820X
Sudbarry: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Sudbarry: Not to rush you, are we still connected on the chat?
Stefan: I having issues with Auto-rotation as well as the Edge Lighting. It doesn't work I have done 7 Hard Resets. Doesn't Work. Verizon will not give me a return label so I don't want to give up a 128 GB phone. I don't want a new one But I want to know if this is going to be a software fix or is it a hardware issue with Samsung S6 Edge ?
Sudbarry: I will be glad to assist you with the device Auto-rotation and Edge Lighting issue.
Sudbarry: I am sorry for the inconvenience you have experienced.
Sudbarry: May I ask a few questions to assist you better?
Stefan: Sure
Sudbarry: Are you referring to the device model number SM-G925V?
Stefan: Yes
Sudbarry: Thanks for confirming.
Stefan: Yea
Sudbarry: Thank you.
Sudbarry: Thank you for being online.
Sudbarry: I have checked the details and I see that it is a Soft ware issue and will be be fixed soon.
Stefan: But no ETA
Sudbarry: Unfortunately We don't have the exact ETA but it will be fixed soon.
Stefan: Ok thank you
Sudbarry: You're welcome. Is there anything else I can assist you with?
Stefan: No thats all thanks so much
Sudbarry: Thanks for chatting with Samsung Support. If you have a minute, please click on the blue “X close” button to receive the transcript of your chat and fill out a brief survey to help us serve you better. Follow Samsung Service on Facebook, Twitter and YouTube.
Sudbarry: Have a nice day.
Sudbarry: Take care.

I have a brand new S6 Edge just received today and the rotation doesn't work. Seems to be a common issue but Samsung has no idea how to fix it and told me to exchange it. Well, because I am on a Sprint SWAC account and there are no corporate stores around my area that is a HUGE pain to do. Should have stuck with my gut and got the M9

I got a new one and haven't used fast charge yet. So I am going to watch it. But my edge lighting is working. Which makes me a feel bit better . This one still still shows china. But I won't take my chances and fast charge it. I have had it less than 24 hrs. So I will keep and eye on it.
Sent from my SM-G925V using XDA Free mobile app

Did anyone get the new update yet? If so did this fix your rotation issue?

skinneejay said:
Did anyone get the new update yet? If so did this fix your rotation issue?
Click to expand...
Click to collapse
Mine works fine but here's what the update is about https://community.sprint.com/baw/mo...jive-document?content=/api/core/v2/posts/6365

It looks like the updated fixed the issue by changing the rotation to the gyro and not the accelerometer. What I was told is that if you check it's still stuck at the wrong degree.

skinneejay said:
It looks like the updated fixed the issue by changing the rotation to the gyro and not the accelerometer. What I was told is that if you check it's still stuck at the wrong degree.
Click to expand...
Click to collapse
I can confirm this. I took the OTA and rooted with pingpong. Knox still intact and auto rotate working. However I haven't used fast charge yet.

unable to do the update ned help.
i tried doing the OTA update on the phone but i keep getting an error stating that "the phone has been modified in an unauthorized way have to contact customer support for means of updating the device.
CAN SOMEONE HELP ME WITH THIS. if this is the fix for the phone that i have been looking for i would love to get this issue resolved asap. and always, this help may be much obliged

IllMindedSkama said:
i tried doing the OTA update on the phone but i keep getting an error stating that "the phone has been modified in an unauthorized way have to contact customer support for means of updating the device.
CAN SOMEONE HELP ME WITH THIS. if this is the fix for the phone that i have been looking for i would love to get this issue resolved asap. and always, this help may be much obliged
Click to expand...
Click to collapse
You need to use Odin to flash the stock firmware back to OCF. Then you can take the OTA.

can you direct me to the firmware you speak of
kleen3r said:
You need to use Odin to flash the stock firmware back to OCF. Then you can take the OTA.
Click to expand...
Click to collapse
Thing you can help me out with finding that firmware?

IllMindedSkama said:
Thing you can help me out with finding that firmware?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=3084414

the firmware
kleen3r said:
You need to use Odin to flash the stock firmware back to OCF. Then you can take the OTA.
Click to expand...
Click to collapse
kleen3r said:
http://forum.xda-developers.com/showthread.php?t=3084414
Click to expand...
Click to collapse
I am on OCF but it still wont ket me update so i could accept the OTA, Any help on this??

IllMindedSkama said:
I am on OCF but it still wont ket me update so i could accept the OTA, Any help on this??
Click to expand...
Click to collapse
If you are or were rooted and have not tripped knox, you need to use Odin to get back to stock firmware state OCF. Then you can get the update.

Marshmallow update error 411 download unsuccessful

I have been trying to update my wife's bone stock S6 to Marshmallow today. When I check for updates, it shows that it is available. I tell it to download and I immediately get an "update failed to download". It does it on both wifi and lte. I've tried rebooting. Does anyone know what causes this error or how I can get the update installed? Is the update file out there to download it so I could do a manual flash?

Same issue. Very annoying.

same

Having the same problem with my s6 but my wifes s6 edge updated with no problems

Same issue here. Tried through the desktop updater as well but no update was found.

I really hope this isn't some April fools joke. Because it's doing the same thing for me.

Update has been pulled.

Apparently the update has been pulled.
This is From Verizon support:
"We have had a couple other customers chat in with the same issue (in the past 10 minutes) and we did confirm with Samsung that the Marshmallow update is on hold right now because of some bug fixes. They do not have an estimated time for the release of the update yet but once it is known it will become public."

We've been had. Jokes on is! Good one, Samsung assholes!

This is pure bull ****. Same problem here, update unsuccessful. Just great. 20 months later and I still can't get it, bad enough I can't root... wah.

They'll probably take another few months to release it again. Google really needs to put pressure on the providers to release these updates quicker.
Scratch that. About a half hour after my comment above, the update is downloading.

Was getting the same error. I just powered my phone off then turned it back on. Update screen popped up and it's downloading now.

Yep. I'm on Marshmallow now.

I was able to update just now as well.

Updated here as well.
Sent from my SM-G920V using Tapatalk

This if ****ing retarded. Ive downloaded like 10 times and it fails between 1-30% every ****ing time. WTF!!!

I just noticed that I am on the April 2nd Security patch. I wonder if those that updated yesterday are showing a different patch level. Was there actually a bug that Verizon was able to pull, fix, and re-release in only hours? That has to be a record.

Anyone know where I can find the odin files for this?

skiddingus said:
I just noticed that I am on the April 2nd Security patch. I wonder if those that updated yesterday are showing a different patch level. Was there actually a bug that Verizon was able to pull, fix, and re-release in only hours? That has to be a record.
Click to expand...
Click to collapse
I noticed yesterday on the first it said I was on the April 2nd security patch. I thought that was weird
Sent from my SM-G920V using XDA-Developers mobile app

odin file anyone? Still failing to update. Stupid verizon never updated there update assistant either. STUPID!!

New Update Bricked My Gear S2 Classic?

I've updated my (Canadian) Gear S2 Classic's OS a few times in the past without incident, but this time the update appears to have left it in a reboot loop. I get the power-on splash screen and a quick vibration every 4 seconds. I can interrupt it by holding down the power button, then tapping it when "Rebooting..." appears, but the only options in the reboot menu are Continue (no change), Download (stayed stuck there for a few hours, no change) or Power Off. There is no Recovery or Wireless Download option. I installed the new version of the Gear software on my Samsung Note 3 before starting, but it obviously won't connect now. Help!

Boot Loop after attempted 61Mb update
Same issue with mine. Yesterday I downloaded this 61Mb update, then I was opted to upload it onto my Gear S2. When the progress bar on my cellphone indicated that upload has finished I tapped the update icon and went to the kitchen to pour me some coffee. When I got back to the device I noticed the blinking boot screen. When the boot loop started annoying me and I figured out that the update eventually failed I long pressed the switch off button and realized that the reset option is missing. Only continue, download and shut down.
I took my Gear to service only to find out that they are devoid of the flashing device, whereas the available usb craddle is only for charging.

It's happened to me also
I have gear s2 Classic and after update it crashes like what other described ??

Has anyone found a fix for this? Just had to update my Gear S2 as well and same thing now, not booting or getting past the boot, holding power and trying different things, but not working. WTF????

Tekkie3 said:
I've updated my (Canadian) Gear S2 Classic's OS a few times in the past without incident, but this time the update appears to have left it in a reboot loop. I get the power-on splash screen and a quick vibration every 4 seconds. I can interrupt it by holding down the power button, then tapping it when "Rebooting..." appears, but the only options in the reboot menu are Continue (no change), Download (stayed stuck there for a few hours, no change) or Power Off. There is no Recovery or Wireless Download option. I installed the new version of the Gear software on my Samsung Note 3 before starting, but it obviously won't connect now. Help!
Click to expand...
Click to collapse
Today I face same problem as you, I got 61M update and after that it stock in boot loop. also in boot menu I only have 3 options that you mention and no recovery menu!!
please some one help

Same thing happened to me, i live in the UK but watch is US version and Samsung UK don't want anything to do with it.

Sixty8guns said:
Same thing happened to me, i live in the UK but watch is US version and Samsung UK don't want anything to do with it.
Click to expand...
Click to collapse
I am getting a deja vu. seems to be a samsung glitch. I upgraded my S2 as you guys did and it got stuck in a reboot loop. The same thing happened with my earlier smart wacth, the 'Gear Fit'. After some time a new firmware was distributed and solved the issue. I wonder how this can be performed on these watches because I only have a charge cradle. Is the download via wireless access? Time will tell.

[email protected] said:
I am getting a deja vu. seems to be a samsung glitch. I upgraded my S2 as you guys did and it got stuck in a reboot loop. The same thing happened with my earlier smart wacth, the 'Gear Fit'. After some time a new firmware was distributed and solved the issue. I wonder how this can be performed on these watches because I only have a charge cradle. Is the download via wireless access? Time will tell.
Click to expand...
Click to collapse
It updates wirelessly, through the gear app. I'm thinking that's where the problem is coming from

I'm in the UK and got the 61mb update today, it's downloaded to my s2 classic but I'm nervous of installing after what you guys have gone through.
has anyone successfully applied this update to their classic?
Sent from my SM-G935F using Tapatalk

took the plunge and update went OK...notifications wouldn't sync till I cleared cache in gear manager app on phone.
Sent from my SM-G935F using Tapatalk

What firmware version are you on now? I did a gear software check and it says I am all up to date with PC5

Update: Just wanted to share a quick update. I logged onto the Samsung app today and finally got the update. One interesting thing was that when I first checked it said what it has been saying, that I am up to date, but then I unchecked the 'automatically check for updates' box and manually checked for an update again. This time it showed there was an update available. Not sure if that box has anything to do with it or just a coincidence but maybe worth a shot to anyone else having the problem.
I have the same issue. I have the Bluetooth only version but don't have a Samsung phone. Would be nice to know why some are getting updates and others are not.

Has anyone found a solution to the bootloop problem yet.

New update bricked my device too. Exactly as the OP described.

Add me as another with a rebooting gear s2.
Exactly same issue as described by op

Anyone found a fix for this yet? Samsung support so far pathetic, have tried several branches, still one or two left to try...

Hi guys! I'm from Malaysia. Just updated to this package, 61MB. I'm on boot loop. Pressed Power button continuously, got to "rebooting...", but never to recovery options,.... It just keeps boot looping...
Any advice? Thanks!

Follow-up: I'm back from vacation and now have time to deal with this. I purchased the watch online through bestbuy.ca, but the retail stores want nothing to do with warranty repairs unless you purchased their in-house Geek Squad plan. I therefore had to go to the Samsung Canada support website, where I struck up a text chat with a representative and have arranged to send the watch to them for repair/replacement. On the upside, they sent me a prepaid FedEx shipping label, so at least that's free. I'll post more as it proceeds. An interesting footnote, as soon as I mentioned that this seems to be a known issue in discussion forums, I was immediately copy-and-pasted this boilerplate: "Samsung does not have control over information provided in third-party websites/ forums. We cannot assure the information provided in those websites is correct. The information posted on forums cannot always be validated, we observe that many similar described issues are posted as a unique issue, but when assessed the actual causes of these instances often differ. Content posted on third party web-sites are always subject to opinion."

Tekkie3 said:
Follow-up: I'm back from vacation and now have time to deal with this. I purchased the watch online through bestbuy.ca, but the retail stores want nothing to do with warranty repairs unless you purchased their in-house Geek Squad plan. I therefore had to go to the Samsung Canada support website, where I struck up a text chat with a representative and have arranged to send the watch to them for repair/replacement. On the upside, they sent me a prepaid FedEx shipping label, so at least that's free. I'll post more as it proceeds. An interesting footnote, as soon as I mentioned that this seems to be a known issue in discussion forums, I was immediately copy-and-pasted this boilerplate: "Samsung does not have control over information provided in third-party websites/ forums. We cannot assure the information provided in those websites is correct. The information posted on forums cannot always be validated, we observe that many similar described issues are posted as a unique issue, but when assessed the actual causes of these instances often differ. Content posted on third party web-sites are always subject to opinion."
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I've had very good service from Samsung Canada. It's never taken more than a couple days at the shop. The original Galaxy S with failed update and Gear Fit which wouldn't charge after a month.
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My install consistently fails at 15%. Took it to service center, they flashed newest firmware on my phone and tried it again but again fails. Has anyone successfully installed this 61mb update?