Database Info

Update unsuccessful?

It tried to install the update, got to 50%, rebooted and told me that the update failed and that nothing happened to my phone. Why did it fail and when will the update work, if ever?

Well the first time I tried to download, my stock rom was Rooted and Bloatware was removed and the update failed to install at 99%. Then I one click back to stock and I got to 50% and failed! I just installed the rom from samfirmware and no issues, I just need to get a hold of an old version of titanium backup!
HTH,
Charlie

anyone? 10char
I tried again to update, it got to the update screen, after a while it said "Perparing" then "update failed phone will reboot". Whats wrong?

i got to 100 and then said failed,
im rooted

caelestis2 said:
anyone? 10char
I tried again to update, it got to the update screen, after a while it said "Perparing" then "update failed phone will reboot". Whats wrong?
Click to expand...
Click to collapse
im having the same problem and i cant find anything on how to fix it

caelestis2 said:
It tried to install the update, got to 50%, rebooted and told me that the update failed and that nothing happened to my phone. Why did it fail and when will the update work, if ever?
Click to expand...
Click to collapse
Same thing here. I am rooted with the one click root from these forums.
One thing I have noticed in general is my reception is worse with the Captivate than with my old iphone 2g. Also battery life is worse as well.
I hate Apple and love the Captivate. But if this keeps up any longer I am off to verizon and the Droid X. A coworker has it that sits right beside me and its great. He just got the 2.2 update yesterday and everything went fine. Also he can check for an update whenever he wants instead of every 24 hours like ATT. I will pay to get out of my contract and either put this phone on ebay or chunk it.
Maybe this phone can be the first test of my new rock skip app. Here's the idea... you skip your phone like a rock across the water and it records how many skips it took! LOL

I know how you feel, but you have to try to keep a sense of humor through all this!
I mean think about it, we are all driving ourselves crazy trying to figure out how to get the phone to install an update. Hours and hours wasted trying to figure out why the install fails.
And if we ever do get the update to install, no one really even knows for sure if it does anything beneficial....you know you may have a point....another phone is sounding better and better...umm where do I download this rock skip app...

failed at 99 then at 50
I had same experience as another user, rooted, failed at 99%, now gets to 50% then fails. However firmware listed as new version. Also, GPS fix is now SCARY FAST, 3 second inside a building supper accurate, no, error bubble. Quick office for captivate now shows up in market. Media scanning is at least 5 times faster. I think the update actually succeeded for me even though it said fail.

I'm having the same problem. I download the update but it gets to preparing and it fails. Anybody know a reason why? I'm rooted and removed bloatware.
Sent from my SAMSUNG-SGH-I897 using XDA App

You guys got farther than I did. I have not received the push notification. Yesterday I initiated the pull for the update over wifi, and the download never started -- it just said connection in progress and hung... no error message. Then I had to wait 24 hours. Today, I initiated the pull over wifi, and after about 30 minutes the download started, but the download hung at 14% an hour ago. I called AT&T, and they said they had no info, please call Samsung. I called Samsung, and they said they had no info, please call AT&T. So nobody can tell me why I cannot get a measly little download to complete, nor can the tell me when or if I will get the OTA push. I guess I can try the download every 24 hours and maybe one day it will work.

You may have better luck if you try to use Edge or 3g to download the update. I can't get the update to install but I can get it to download not on wifi but on 3g. Might help.

Laggy after ota update

Twitter is all abuzz saying the mt4g is laggy after a OTA update. Mine seems to be running fine.. can anyone else confirm of deny these reports? Thanks and aloha from Hawaii

I'm almost sure you're poting this in the wrong section, but anyway.... My phone seems to be fine after the update. Tell you the truth I'm even getting a better Quadrant score after I got it.

My phone won't even update. I have the notification in my pull down but when I click on it, it doesn't do anything. Anyone else getting this?

Mine is just fine after the update.
Sent from my HTC Glacier using XDA App

No problems post update.
Sent from my HTC Glacier using XDA App

No OTA update for me yet; T-Mo customer care was clueless about this one as well. Do you guys know the phone number code to pop into the dialer to "force" the phone to pull it?

Just frikin exchange it ..done
Sent from my HTC Glacier using Tapatalk

*#*#checkin#*#* in the dialer.

Ill move this tomorrow. Think twice next time please

grankin01 said:
*#*#checkin#*#* in the dialer.
Click to expand...
Click to collapse
Thanks for that. I hate it when the simplest of things evacuate our heads

WOW, can someone who already got the update please post the url. Thanks, it would be nice to update my phone too...

Just got the OTA update and haven't noticed any weird lag.
The first major thing I noticed, it looks like its a 2.2 -> 2.2.1 upgrade. Not sure what else has changed/been fixed.

I'm getting a lot more lag since the update. And after restarting...
It's looking a lot smoother. Hopefully it stays like this!

I know it fixed the double bar in the browser. I dont know what else though.
Sent from my T-Mobile My Touch 4G.

Woohoo, got the update overnight, but no noticeable lag. I do feel like my data is faster for some reason.

runs good for me

still no update.. got my phone yesterday at around 11am. did the *#*#checkin#*#* and nothing. ideas?

no lag after the update here. it did upgrade to the latest version of android, from 2.2 to 2.2.1

got the update last night, no issues here though it seems to run smoother

Cheeze[iT] said:
still no update.. got my phone yesterday at around 11am. did the *#*#checkin#*#* and nothing. ideas?
Click to expand...
Click to collapse
I normally keep my phone with wifi on at home overnight, but because updates don't come through wifi (cell data only), I'd recommend leaving your wifi off and doing that checkin one more time.

Thunderbolt autoupdated!!

I don't know how this happened but I look over and see my thunderbolt rebooted (happens maybe once every one or two weeks). Not thinking much of it I look away and then look back a moment later to see the update screen! I would have ripped the battery out but I didn't want to risk bricking it.
I have been hitting reject to the update since it was first released and it's never updated on its own! This is a warning to anyone else that has been hitting reject all this time, it seems it somehow is starting the update process on its own now.

Italianguy said:
I don't know how this happened but I look over and see my thunderbolt rebooted (happens maybe once every one or two weeks). Not thinking much of it I look away and then look back a moment later to see the update screen! I would have ripped the battery out but I didn't want to risk bricking it.
I have been hitting reject to the update since it was first released and it's never updated on its own! This is a warning to anyone else that has been hitting reject all this time, it seems it somehow is starting the update process on its own now.
Click to expand...
Click to collapse
The phone doesn't auto-update.

g00s3y said:
The phone doesn't auto-update.
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Click to collapse
Well apparently it can because it has been sitting at my desk at work all day and I haven't touched it. It vibrated and I look over and see the HTC splash screen and then it went to the update logo. If it was just sitting there how else can you explain it?
It rebooted several times and now the data icon is different, mobile hotspot doesn't work, and there is a new Verizon data widget. It updated on its own.

Resistance is futile.

mine updated itself too last night. I plan to reject the update since i still had a working hotspot up too last night. I looked at my phone and the update was already in progress and halfway done.
No i am concidering root but wanted to stay stock. Someone just posted that they were rooted and stock and this automatic update caused their phone to brick.

what update? we haven't had a OTA since early july.

fixxxer2008 said:
what update? we haven't had a OTA since early july.
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Click to collapse
The same one. I never received the 7/8 update until last night. They are still pushing out the mr2 update which should give you an idea of how close GB is...not very

microdot said:
The same one. I never received the 7/8 update until last night. They are still pushing out the mr2 update which should give you an idea of how close GB is...not very
Click to expand...
Click to collapse
gb is closer than you think. i always said a fall release anyways.

microdot said:
They are still pushing out the mr2 update which should give you an idea of how close GB is...not very
Click to expand...
Click to collapse
Huh? It's coming Q2, and this is only June 86th.

I can confirm that the phone did "auto-update". I had been hitting reject on every notification for the update (so i could keep using the mobile hotspot). When i woke up this morning (or yesterday morning, i cant remember) - my phone had the new verizon icons, new version number, and mobile hotspot didnt work anymore (prompt to buy $30/month feature).
I'll guess i'll finally have to root and install some ROM.

mike.s said:
Huh? It's coming Q2, and this is only June 86th.
Click to expand...
Click to collapse
LOL!!!
That's why summer won't end. I don't have my GB update yet!

I can confirm my phone auto-updated last night too, it failed the updated and keeps rebooting.

g00s3y said:
The phone doesn't auto-update.
Click to expand...
Click to collapse
Yes it does. In fact, I suspect what happens is when the screen/menu pops up with 'accept, reject, or the 3rd option (??)', if you don't respond within a certain time, it defaults to 'accept'.

I think is too much coincidence that more than one person had the same issue the same night. Verizon you !#$% failz!

Same here. Updated this morning right when my alarm was supposed to go off. Luckily the flashing lights woke me, but it was too late as it was already on the update screen and couldn't risk pulling the battery.
Sent from my ADR6400L using Tapatalk

http://www.thunderboltforums.com/fo...-get-rid-ota-forced-reboots-rooted-phone.html
I got this from another thread, solution #1 seems to have done it for me...

i got the same problem as everyone else
===
So I plugged in my phone last night and rebooted it, only to find ClockWorkRecovery giving me a warning message saying that some update has failed (details below), and if I tell it to reboot, it will properly enter Android and load all my stuff, but within seconds of loading up properly, the phone FORCE shuts down.
Power Off - Shutting Down, and there is nothing I can do to stop it.
I have the latest CWM 4.0.1.5, i just flashed it. I did a backup just in case, as I don't know what steps to take.
While booting up..the phone will look like its installing something, but then fails.
Press the menu key, CWM opens up and I see the following.
===============
ClockworkMod Recovery 4.0.1.5
Finding update package...
Opening update package...
Verifying update package...
E: failed to verify whole-file signature
E: Signature verification failed
Installation aborted
================
I know Verizon has been bugging me with that firmware update, but I've been denying it every time. There is no way it would have downloaded already, would it? I didn't accept any software updates.
I've tried rebooting phone from cold shutdown, taking memeory card out. I have't restored to previous ROM, or dont any wipes/factory resets. I dont wanna attempt those unless I know what it's going to do.
At this rate, my HTC Thunderbolt is pretty much a brick.
========
UPDATE:
I followed the method 1 steps from the link bastukee posted and its been working so far so good.
i am currently rooted with the old software, is there anyway to update the software but still stay rooted? I dont want to keep seeing these annoying updates.

@blenderben
Mine did EXACTLY the same thing and solution #1 fixed it, the option to clear the cache. I'm going to actually use a non-stock ROM from now on.

yeah i wanna swap to CM7, but isn't it still in alpha?

Verizon auto push update to phone.
How can we stop it?

V10K OTA UK Update available NOW!!!

Ok, apologies if this is old news, but didn't see. But I've just updated my O3D OTA in South London, UK. Not that it would make a difference but I'm T-Mobile in case anyone intereted.

Im having random restarts since update. Anyone else having this problem?
Sent from my LG-P920 using XDA App

Yes some people complain about restarts like I. I install bootlog uptime and i discover that phone restart every few days, mostly when i'm not watching

I had that problem in the beginning but after a factory reset it stopped doing that.

otacon888 said:
I had that problem in the beginning but after a factory reset it stopped doing that.
Click to expand...
Click to collapse
I will give it a try and see if it helps
---------- Post added at 07:15 PM ---------- Previous post was at 06:46 PM ----------
Mobile Phone Support: We are expecting the Gingerbread version of Android to be available no later than November. The faults that you have experienced isn't a known issue unfortunately, I can only suggest that you continue to check the support tool for upcoming updates.
from lg phone support

I've not noticed any restarts as yet, though only been few hours. Not sure if it makes any difference but the only people I've seen reporting this prob are those who updated manually.
Would be nice if LG listed a change log, obviously there is the 3D converter, which is cool but I'm not sure it's as good as the native stuff as people suggest, though need to play with more. I was actually getting happy with my battery on V10D, so will see how this compares over a few days,. Other than Flash Player settings not sure if anything else has been added/changed....?

charlo999 said:
Im having random restarts since update. Anyone else having this problem?
Sent from my LG-P920 using XDA App
Click to expand...
Click to collapse
Yes i am having the same problem,i have reinstalled sw twice and its still doing it.
Sent a message to LG about it and they dont want to know about it and blame the problem on the carriers..

I have to say my initial impression of the battery life is negative.
I went to bed with the phone almost fully charged, and as I do every night I disabled internet, wifi, GPS and refreshing and and waking up this morning my battery is 67%, that's really poor considering I was getting about %5 drop before.
Guess I will see what it does during the day, though I'm now worrying it won't last till the work day!

charlo999 said:
Im having random restarts since update. Anyone else having this problem?
Sent from my LG-P920 using XDA App
Click to expand...
Click to collapse
This firmware has problems with Wifi. On an 'n' network, the phone keeps rebooting. On a 'g' network I get some reboots. Turning Wifi off solves the problem, but sometimes it's impossible to turn it back on unless you reboot...
It's a shame because the battery life with this firmware is finally 'normal' for a smartphone: 24 hours vs 7 hours before that.

My wifi is on all the time but is set to switch off when the screen is locked.
I'm not having problem at all with the phone and to be honest it's much better than before.
It seems to be running more smoothly and I can see that the battery management has improved a lot!
I'd say that I'm having the same number of hours that I had with my iPhone 4 doing the same stuff that I usually do before a recharge. So, at least for me the update has been a good thing.
Hopefully will get GB sooner than later.

I also must add that right after flashing 10k the battery was pretty bad and with the rebot problem.
After a factory reset the reboot problem was solved and the battery became super.

cheers for the tip.
What sort of data gets lost/reset on a factory default?

I presume everything gets wiped with a factory reset. So my question is if its possible to backup application settings WITHOUT rooting my phone?
Everyone seems to recommend Titanium to backup settings but I do not want to run the risk of problems with the Gingerbread update by rooting my phone, but I also do not want to lose my game progress either.
Its a shame there is no option to sync all application settings to Google servers, considering one of the huge advantages to me is that the contacts and calendar do exactly that.

I've downloaded 4 times now over wifi and every time I get an invalid software package notification and it will not proceed.
I'm on stock rom (rooted) with no Rom manager gubbins.
Strange, anyone else have this please?

I'm looking but my phone says i'm upto date on V10D??
My phones on Orange if that makes a difference?
Thanks in advance

bfpt said:
I'm looking but my phone says i'm upto date on V10D??
My phones on Orange if that makes a difference?
Thanks in advance
Click to expand...
Click to collapse
Open LG's Mobile Support and go to "Customer support > Support Model" check for Orange and you will see the version that i available for you.
The last time I saw, Orange was stuck with v10D and T-Mobile with F.
UK and Carphone are on K version.

bfpt said:
I'm looking but my phone says i'm upto date on V10D??
My phones on Orange if that makes a difference?
Thanks in advance
Click to expand...
Click to collapse
Looks like Orange is still V10D

Thanks for the info.
Still new to all this looks like orange are behind as always!!!
I take it i can't just flash another??

bfpt said:
Thanks for the info.
Still new to all this looks like orange are behind as always!!!
I take it i can't just flash another??
Click to expand...
Click to collapse
Yeah you can do it using the KDZ file or rooting and flashing with clockwork recovery.

Sorry for being a Noob I've looked but can't find a guide thats for a real noob. Only been running Android for 6 days? but the 3D convert was the main selling point so if someone could help or link I would say a big thanks.

Sprint software update

After doing some digging I see there is a new LS996ZV5 update. I am rooted so have not gotten any OTA notifications. Has anyone gotten it and does it help with lag and battery?
My phone seems pretty snappy as is but always want the latest if possible.
Guess one last thing. What are thoughts on timetable of custom recovery and maybe some rooted roms for us Sprint users?
Any discussion welcome!
Sent from my GT-N8013 using XDA Free mobile app

Got the update OTA this morning (I am stock). Phone is absolutely flying now.
Not sure on battery life yet as it's only been a couple of hours since I updated.

I unrooted and took the system update. It wasn't the new firmware though. Not sure what it was. I tried to have phone look for firmware update afterwards and it didn't show the new one yet.
Sent from my GT-N8013 using XDA Free mobile app

I'm rooted and received the android system update notification this morning. Should I proceed, or is that a bad idea if rooted?

zoundguy said:
I'm rooted and received the android system update notification this morning. Should I proceed, or is that a bad idea if rooted?
Click to expand...
Click to collapse
it won't work while rooted, i've tried, twice. i'm waiting on the update prompt again to try my next thing, but if you want to try it feel free. if you open up superuser and go to the settings there is an option to fully unroot the device, its towards the bottom. After you do that restart and then try and apply the update.
let me know if it works! hopefully i get the update prompt again in the morning and will finally be able to get this thing updated!!!!

So curious as to what this update was. All I know is that today my battery life isn't nearly as good. Normally after working for 8hrs my phone is around 75%... Today it was at 40%... Massive difference and i did nothing out of the ordinary

That sounds like my phone, I've noticed that I Google services is using more battery than the screen recently.
Sent from my LG-H959 using XDA Free mobile app

My battery life has actually been really good. I was getting 15-20 hrs before the update and now I am getting 25-30 hours after. (Light use)

My battery seems pretty good also. Plus it does appear the widgets are loading faster and less jumpiness between screens. Rerooted after the update and all seems fine so far
Sent from my LGLS996 using XDA Free mobile app

i didn't get prompted with the update again this morning so i wasn't able to try anything to get my phone to update today. if someone hasn't applied the update yet but has the prompt would you be able to grab the update file and post it? i'll do the same if i get the update prompt again and nothing has been posted yet. at least that way we can try stuff without having to wait for it to decide to check for an update since the manual update check doesn't appear to do anything.....

Hmmmm. I guess I'll use GServiceFix app. See if that solves my issues
---------- Post added at 09:04 AM ---------- Previous post was at 08:59 AM ----------
Yeah. Its the android system using the battery. Used this fix app before and it solved my problems. Hopefully its still reliable.

again this morning, no update prompt and the "check for update" function continues to say i'm up to date. because i had issues with my first two i signed up for sprint insurance. if i don't get prompted for the update by monday morning i'll stop in a sprint store and see if i can get it swapped again. only problem with that is chancing getting one that overheats or has a bad screen like my previous two did

i rooted and got the OTG upgrade message, and i try but it show error and said my device is rooted then can't upgrade software. Then i try to use "fully unroot" in supersu, the supersu gone, but the error still shown. do anyone know how to unroot and upgrade? thank you very much!

johnsc said:
i rooted and got the OTG upgrade message, and i try but it show error and said my device is rooted then can't upgrade software. Then i try to use "fully unroot" in supersu, the supersu gone, but the error still shown. do anyone know how to unroot and upgrade? thank you very much!
Click to expand...
Click to collapse
sorry, you are stuck there are a couple of other threads with further discussion on it but so far no one has been able to get the OTA to apply after they have rooted. some of us have been able to get new devices through sprint with having their insurance and play it off as the OTA won't update. they have had enough issues with the device they don't really question it.

shuka325 said:
After doing some digging I see there is a new LS996ZV5 update. I am rooted so have not gotten any OTA notifications. Has anyone gotten it and does it help with lag and battery?
My phone seems pretty snappy as is but always want the latest if possible.
Guess one last thing. What are thoughts on timetable of custom recovery and maybe some rooted roms for us Sprint users?
Any discussion welcome!
Sent from my GT-N8013 using XDA Free mobile app
Click to expand...
Click to collapse
can you post the zv5 ota files here. i need it to save my dead phone

Help! On screen buttons not working!
I really need help. I factory reset my LG G Flex 2 cause I wanted to erased my info and give it as a present to my father for his birthday next october 14 and now the onscreen buttons don't respond, only the back button, nor the multitasking or home button. I turned it off and on, reset it several times, cleared the partition cache or whatever it is called but no luck, mine is running LS996ZV5. It was perfect before the reset. I feel so bad. Thanks in advance for your help.