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Hi guys!
I'm having a problem with one of my WM& phones... Here is th deal, when I install active sync and connect my girlfriends HTC touch everything goes well, my laptop recognises it as a Generic RNDIS and then everything goes well and I can sync that phone. But when I connect my LG KS20 the computer doesn't recognize it as a Generic RNDIS but as an ordinary USB device... so it doesn't get installed at all because no driver is to be found, not on the laptop nor on the phone... Is there anyone who can help me with this? I recently got the phone back after a warranty issue and now I can't sync it or connect it at all...bugs th living **** out of me!
Any ideas how to get it to work?
Best regards
Daniel
Sweden
Hello,
I have a suggestion which may help you:
Try looking in the Device Manager on both machines, and see if the USB VID/PID values match.. If they do, then the problem is that a rogue driver INF is probably present on your desktop system, and you may wish to search for any .INF which contains the VID/PID and delete it, reboot, then try installing the driver from the disc again.
If the VID/PID don't match, then the problem is with the USB hardware on the desktop machine, I think.. The driver may be malfunctioning and need an update, perhaps?
Hopefully this helps. If you still cannot get it to work, try google searching for the VID and/or PID and you may find some helpful hits.. Also, post them here and you will surely receive help from the XDA-dev community! ^_^
The VID/PID can be found under the Properties page for the device, in the Details tab (under "Device Instance Id").
Regards,
Adrian @ Texas
Ok, I'll try that but since I'm pretty new at this I don't think that I will have the courage to tinker too much, perhaps it's better to just leave it to the retailer as a new warranty issue... But I really doubt that it's a problem with my desktop system since all other WM6 phones work flawlessly with it, it's just that damn KS20 that won't do what it's supposed to...
I've searched the developement thread, general thread and haven't found an answer. My Windows 7 X64 box doesn't recognize the phone. I've rebooted both the phone and computer, still no love. My sdk is up todate and have googled for the drivers but just get links to join other forums. Just got it today in the USA, could it be the phone wasn't supposed to be released yet? Any help will be appreciated.
I'm not sure I follow. Device drivers for what function? Mass storage device should be supported without extra drivers. For HTC sync, Internet sharing from pc, etc, you need to install HTC sync, which you can find on the SD card that came with the phone or on HTC website. Bluetooth functions require drivers from the maker of your Bluetooth transceiver or pc.
Sent from my HTC Sensation Z710e using XDA App
I put this in the other thread where you asked. Download HTC Sync
http://www.htc.com/www/SupportViewNews.aspx?dl_id=1073&news_id=918
xnifex said:
I put this in the other thread where you asked. Download HTC Sync
http://www.htc.com/www/SupportViewNews.aspx?dl_id=1073&news_id=918
Click to expand...
Click to collapse
Doing that now, never had a sense phone, just plain vanilla android since 2008. Thanks for the fast reply.
[PROBLEM] Issue with internet sharing from PC to phone via USB
Hi,
I don't want to start a new thread, because this one is similar to my problem.
I have HTC Sense, and when I connect it to PC and select "Internet form PC", my PC gets a blue screen.
I've installed HTC Sync provided with microSD included to phone, and when i connect phone with PC via USB with HTC Sync selected - everything is OK, phone synchronizes data with Outlook and stuff... But, when I want to update some data in my phone via Internet from PC (during HTC Sync connection) - my PC crashes and gives me a blue screen
What is going on? Does any of You have same issue?
I have Windows XP Professional 32bit with SP3
Could someone help?
Thanx in advance
Mac Driver?
Anyone know if there is a Mac driver out there?
Qwert302 said:
Anyone know if there is a Mac driver out there?
Click to expand...
Click to collapse
About a year ago i sent an e-mail to HTC asking just that, at that time they did not support Mac's, and after that i just forgot about it...
Exactly what do you want to accomplish by connecting your phone to your mac?
If it is just to access the memory card it should just work.
I think if i remember right i wanted mostly two things, tethering through usb and managing contacts, the first one is solved easily by using wifi tethering, and the second one is much easier to do by always create your contacts on google(not sim, not in phone memory), and then you can just arrange them in your google account using a computer, that also means the next time you have a Android phone, your contacts will always be backed up and restored whenever you register your new phone with your google account(for market).
RoosterX said:
Exactly what do you want to accomplish by connecting your phone to your mac?
If it is just to access the memory card it should just work.
Click to expand...
Click to collapse
I'm also looking for a Mac driver; ever since rooting my phone using Revolutionary my computer no longer recognizes that the phone is connected, and the phone doesn't recognize that the computer is connected. I've also tried it on my Linux and Windows machines at home and neither of them work either. The problem is with the phone, not the desktop OS.
Any ideas? Sounds like it would be a driver issue, but I'm not 100% certain.
EDITED: I rebooted my linux machine at home (first time in months!) and it does actually work there. But it seems to have lost the mac and windows drivers. I don't care about the windows one so much, but I use a music syncing app called DoubleTwist that AFAIK is not available for Linux. (Plus, my iTunes library is on my work Mac.)
I posted this on a forum that I thought it applied to but the one answer I got did not work, I've done searches everywhere and have not seen a solution. There were a couple of similar problems for other phones but these fixes did not work for the infuse, so . . .
I Bought the infuse on day one. Installed Kies 2.0.0.11044_11_3. Phone not recognized, installed drivers, researched and learned the truth about Kies. Phone would not be recognized but at least installing Kies made the phone visible to the PC, so I knew I could root if I so desired, read up about rooting looked over the forums, learned my phone and finally thought I was ready. The phone had other plans.
Decided the other day that I was ready to root. Plugged in the phone but it no longer showed up in my PC running Windows 7 64 bit. Something about the phones compatibility with my system changed. Tried to install a newer version of Kies 2.2.1.11053_99_3 yesterday for the drivers, reinstalled drivers, activated USB debugging, plugged the phone in started up SuperOneClick and . . . still nothing happened. So I deactivated USB debugging and started over. Followed all the directions in the root posts and and SuperOneClick threads . . .
But somehow between day one and today my Windows 7 64 bit system does not know that the phone is plugged into it.
When I plug the phone into USB the phone asks me how I want to interact with the computer, Kies (Firmware Update); Media player: Mass storage. But the computer shows nothing. Device Manager doesn't list the phone, Windows Explorer doesn't show the phone, Devices and Printers window shows everything that's connected but NOT the phone, it's as if I plugged nothing into the computer. These places don't even show unknown device. The phone is charging so I know that it's plugged in, but it doesn't seem to be communicating with the PC. I've re-booted, re-installed, reviewed, rewired and re-alized that I have no clue what happened. (Tried different cables, different USB ports different times of the day)
It worked once upon a time, I tried rolling back restore points and disabling my kaspersky 2011, I've followed all rooting instructions in these threads to no avail.
Thinking about restoring phone to factory settings as a last resort. Got this reply in another thread (sorry about posting multiple threads, but I'm at wit's end.):
Try removing all instances of the Infuse coming in contact with your system using USBDeView. Also, how does it look in Disk Management? (Start button > search for "Computer Management" > Storage > Disk Management) Does the Infuse show up there as removable storage?
My answer: Tried it, didn't work, oh wait, didn't run USBDeView as administrator, re-tried as administrator and uninstalled all instances of Samsung i-997, then tried to plug the phone back in and still nothing.
Also not in Computer Management or Device manager either. Is there a way to uninstall any drivers that I have and then re-install them?
I did a factory reset, plugged the phone in and still nothing. Had to spend two days re-installing apps and re-configuring launchers . . .
I am now ready to hurl my phone out into traffic to see if that will help, but before I do I'm hoping someone here may have the answer I need.
. . . please . . .
If you are trying to root super one click will work. It worked on my infuse. First see if you can connect using mass storage. If you can access the files on your phone you are good. On win 7 64 bit it should just pop up to view the files. After that unmount and unplug the cable. Enable USB debugging and reconnect. Run super one click and it should work. Not every time does super one click work on the first run. I believe I had to unplug and reconnect a second time for it to work. But I did use super one click to root my phone. I was also using the drivers for the captivate at the time. If you need more help let me know.
Sent from my SAMSUNG-SGH-I997 using XDA App
FYI, drivers are NOT needed for USB mass storage, just to be clear.
Thanks for the reply, but that didn't work. I tried it exactly as you stated but it didn't "pop up" I ran SOC anyway and it got hung up "Waiting for device..." And a dos prompt window opened and just hung there.
SuperOneClick v1.9.5.0
Checking drivers...
Killing ADB Server...
OK
Starting ADB Server...
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
OK
Waiting for device...
When I closed the Dos Prompt window it asked me if I was running OS 2.0 or higher. Wether I click yes or no I get this message:
OK
Getting OS Version...
Pushing psneuter...
error: device not found
FAILED
Thanks for the try, but still At wit's end . . .
it mattters
at least for me (win7 64bit) mass storage mode DOES require drivers. Or else PC just tries to load both SD cards as external drives. I had a hell of a time getting my laptop to recognize the phone. What worked for me was I ended up installing both kies and kies mini. when neither of those worked i tried the Samsung pcl connect and that didnt work. There was a link on the ATT site for usb drivers for it. A combination of both the samsung pc connect drivers and the ATT USB driver works for me. Must be something to do with win7 recognizing it as an MP3 player when in music mode and a EXT drive when is mass storage.
socialal said:
at least for me (win7 64bit) mass storage mode DOES require drivers. Or else PC just tries to load both SD cards as external drives. I had a hell of a time getting my laptop to recognize the phone. What worked for me was I ended up installing both kies and kies mini. when neither of those worked i tried the Samsung pcl connect and that didnt work. There was a link on the ATT site for usb drivers for it. A combination of both the samsung pc connect drivers and the ATT USB driver works for me. Must be something to do with win7 recognizing it as an MP3 player when in music mode and a EXT drive when is mass storage.
Click to expand...
Click to collapse
You just contradicted yourself there. The phone's SD cards appearing as external drives IS mass storage mode. Mass storage mode does not require drivers.
Appearing as an MP3 player uses the MTP protocol, which is NOT Mass Storage mode, which is why it does require drivers.
ADB also requires drivers.
http://www.samsung.com/us/support/downloads/SGH-I997ZKAATT
Thanks, but same problem. After installing these drivers, the phone just doesn't show when plugged in. The next thing is to find a Samsung store (or AT&T store) and see if there's something wrong with the phone's usb port.
Definitely one advantage of picking your phone up at a store... if possible.
My CSR played with the phone on the computer for 10 min., said he was transferring sim contacts.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
i am having same problems
for the past year i have had a captivate and i have flashed it probably with every rom made by every developer here. i have flashed kernals modems you name it i have done it the phone was incredible i never had one problem till i got the infuse when i first got the phone i rooted it and had a lot of problems but after 5 or 6 hrs i finally was successful. i then could not get the phone to connect to my win 7 pc i then took out the mem card and put my roms on that then transfer them to my phone flash ect but to this day i can not get the pc to transfer files through usb. when i hook the phone up the drives show up but are faint then i connect usb on phone the drives become bold but when i try to transfer files or open drive in explorer the computer lags and the green bar slowly goes across the bar get to the almost end and locks up. my main concern is that there might be something wrong with the phone. at this point i cant even odin it back to factory. from what i have read it is more of a common problem than just one or two people. please help?
ps just flashed maxq-kk2-b10 and it rocks !!
Yeah I have all of the same problems. It must be this phone just has crap drivers.
Sometimes I get the PC to recognize the phone once. Then if I disconnect the phone for some reason then reconnect it is no longer recognized. I need to reboot the computer to get it to be recognized.
I have just come to the conclusion that Samsung's PC drivers are total rubbish for this phone.
Hi!
I have the same problem. I tried connect my infuse to 5 differend PC, with different cables, different OS, but still NOTHING. PC just didn`t know that phone is connected. As a result I can`t reflash it with ODIN or CWM, because for install CWM I need make root first, but Superoneclick didn`t see the phone also.
There is some way to make root on this phone WITHOUT connection to PC ?
try getting a new data cable, the charging part of the cable may still work but the data transfer part may have stopped working-(happened with my dads Atrix 4G after buying a new data cable for $6 at walmart the computer once again recognized it)
so go to your store of preference that sells electronic cables
buy a new data/charging cable-***MAKE SURE IT SAYS SOMETHING ABOUT DATA TRANSFER OR FILE TRANSFER!!!***
shouldn't cost more than $10 depending where you go-like i said my dad got one for $6 and his phone uses the same cable as my infuse...i think all smart phones use the same cable actually.
mg2195 said:
try getting a new data cable, the charging part of the cable may still work but the data transfer part may have stopped working-(happened with my dads Atrix 4G after buying a new data cable for $6 at walmart the computer once again recognized it)
so go to your store of preference that sells electronic cables
buy a new data/charging cable-***MAKE SURE IT SAYS SOMETHING ABOUT DATA TRANSFER OR FILE TRANSFER!!!***
shouldn't cost more than $10 depending where you go-like i said my dad got one for $6 and his phone uses the same cable as my infuse...i think all smart phones use the same cable actually.
Click to expand...
Click to collapse
This is 100% not data cable problem. not driver problem and not PC problem.
I am sure, because I have 2 Infuse and one of them work fine with the same stuff. This is something wrong with the phone hardware or software.
How can I root INFUSE without PC? There is some *.apk or scripts ?
Guys-
In a quandry - I should have rooted a couple months ago. I cannot get my Charge to recogize a USB connection with the comptuter. Computer recognizes something is trying to connect but computer gives me a USB Device Not Recognized message. It charges the phone when connected to the computer but doesn't ask me how I want to use the phone (as a mass storage device or media player) any more.
To make a long story short, I have tried everything - different USB cables, different USB ports, different computers, USB debug on and off, Ask on Connection and Mass Storage settings on and off. Have even gone thru several master resets of the phone and still will not recognize a computer connection.
Would love to root and hold on to this thing for at least a little longer, so my last thought is to ask if it's possible to root this device without a computer connection. From what I've read through on some other forum threads it's possible with some phones. I'm hoping this one can manage it.
Thanks, in advance.
While I'm certainly no expert, I am pretty sure its impossible to do what you're asking.
Sent from my GT-N5110 using XDA Premium HD app
Yep, it's no HTC, so you need a computer to flash the custom recovery.
Sent from my Rezound using Tapatalk 4
Your computer is seeing something. Sure seems like a driver problem. What os is your computer running?
Sent from my SCH-I510 using xda app-developers app
elvisruns2000 said:
Guys-
In a quandry - I should have rooted a couple months ago. I cannot get my Charge to recogize a USB connection with the comptuter. Computer recognizes something is trying to connect but computer gives me a USB Device Not Recognized message. It charges the phone when connected to the computer but doesn't ask me how I want to use the phone (as a mass storage device or media player) any more.
To make a long story short, I have tried everything - different USB cables, different USB ports, different computers, USB debug on and off, Ask on Connection and Mass Storage settings on and off. Have even gone thru several master resets of the phone and still will not recognize a computer connection.
Would love to root and hold on to this thing for at least a little longer, so my last thought is to ask if it's possible to root this device without a computer connection. From what I've read through on some other forum threads it's possible with some phones. I'm hoping this one can manage it.
Thanks, in advance.
Click to expand...
Click to collapse
I would make sure that you have the appropriate drivers installed first.
jco23 said:
I would make sure that you have the appropriate drivers installed first.
Click to expand...
Click to collapse
Drivers not necessary. I was able to plug into, and connect with, no less than four different computers at work and home on a regular basis for approx. 1 yr 10 months without ever having to install a driver, and I am quite sure that they didn't just download automatically (never saw that happen). Now I need one?
Operating systems on the computers have been Win XP, Win 7 Home and Win 7 Pro.
I suspect that its a physical issue inside the micro USB port in the phone thats the issue since no one has any other solutions.
elvisruns2000 said:
Drivers not necessary. I was able to plug into, and connect with, no less than four different computers at work and home on a regular basis for approx. 1 yr 10 months without ever having to install a driver, and I am quite sure that they didn't just download automatically (never saw that happen). Now I need one?
Operating systems on the computers have been Win XP, Win 7 Home and Win 7 Pro.
I suspect that its a physical issue inside the micro USB port in the phone thats the issue since no one has any other solutions.
Click to expand...
Click to collapse
perhaps you already the drivers and now there has been update. just saying, won't hurt until you try it. computers can be finicky that way sometimes.
For what it is worth, here are my steps:
phone settings: USB debugging enabled; ask on connection (when connected, place phone in "mass storage")
PC settings: download/install all samsung drivers applicable with this phone; reboot computer; use OEM cable only
then, follow steps from the rooting thread.
also, do you have an SDcard? if not, that could be an/the issue (either you need one, or the one you have is corrupted). often times, my computer will ask me to repair my sdcard - I usually hit no. after plugging it in, give it at least 5 minutes to secure a connection.
hope this helps.
I know that I had to, for whatever reason, manually download & install the drivers for my Win7 system before I could fully connect my phone to computer. Had similar issues with Motorola phones and ASUS T300T tablet. Windows always works? Not in my experience and I do this for a living (computers). :banghead:
Sent from my SCH-I510 using xda app-developers app
Sorry guys - I've tried all of that. With SD card in, with it out, with battery in, battery out, sim card in/out. Literally every variant.
And the great thing is - show stopper here - I went to the Samsung website to download a driver a few weeks back, and the driver does not install correctly!! It just won't install - poops out somewhere (driver not installed properly message). Tried this on one Win 7 computer and one with XP. With firewalls on and off. It's like Samsung doesn't have their you-know-what together.
So basically I have an old Cricket Flip Phone from 2009 which has pictures on it which I would like to move to my PC. The info on the phone itself is "www[DOT]phonescoop[DOT]com/phones/phone.php?p=2217". My issue with the phone is that I cannot get it to detect on either my Windows 8.1 or Windows 7 PC. The USB cable definitely works because it does provide a charge for the phone. When I connect the phone to the PC in the Device Manager I do see a new device under "Other Devices" which is named "Qualcomm". I have googled around and found two (not sure if official) drivers. However I can't get them to install. I did see a thread on this website regarding some Qualcomm drivers but for whatever reason it was not allowing it to be trusted. And when I try to update the driver through "My Devices" it just says "Windows could not find drivers for that device". There are no USB options on this phone.
Does anyone have any input on where I can find the correct Qualcomm driver I need for this phone? I would greatly appreciate it.
Hi
Try asking here
http://forum.xda-developers.com/android/help
Good luck