We are having a lot of people with the 'USB Device Not Recognized' on their computer. Most of us seem to try to help them by getting them to check their drivers. I found a reference to this program in another thread (that I closed before copying the link to reference). I have not seen it recommended here and wanted to throw it out there. Anybody with experience, let us know your opinions of the program.
USBDeview v2.00
USBDeview is a small utility that lists all USB devices that currently connected to your computer, as well as all USB devices that you previously used.
For each USB device, extended information is displayed: Device name/description, device type, serial number (for mass storage devices), the date/time that device was added, VendorID, ProductID, and more...
USBDeview also allows you to uninstall USB devices that you previously used, disconnect USB devices that are currently connected to your computer, as well as to disable and enable USB devices.
I wonder if it can help some with this problem.
ADD:
You will probably be surprised to see how many Samsung related devices there are... at least for me.
The software seems to clearly show you all of the your usb drivers installed - in a lot easier way than device manager. It will let you uninstall drivers. And upon plugging the device back in the drivers will reinstall as you would expect.
Good question & find. Along the same lines for Linux users (not sure about the Mac...I need to learn those darned things) there's a command:
lsusb
lsusb -v lists verbose info about the USB hubs and what's connected. lsusb -vv (note that's two v's, not a w) provides even more information.
Hi,
Everytime I connect my HTC evo 3d to my PC, it is recognized as "Unknown Device".
I tried to click it and update the driver manually, and used the drivers from HTC Dev USB_driver_20101122_release but it says "The best driver has already been installed".
Can anyone please help me. I would like to install htc evo 3d driver on my PC.
I used this program and i deleted the history, I tried to plugin my evo again and it just automatically recognized as Unknown Device
You might start in the HTC Evo 3D forum:
http://forum.xda-developers.com/forumdisplay.php?f=1095
hi,
I am an advance user and recently brought the Samsung Omnia W i8350 a.k.a Samsung Focus Flash. Initially it connected fine and updated twice with zune since the initial stock version.
I did not had time to explore much and I am pretty new to the Windows Phone 7 environment. few days back when I connected the phone to the PC, the device was recognized as GT-I8350 and windows kept on searching for drivers but no drivers were located. I tried installing the zune drivers but even they do not allow me to connect the device to zune (hence no music, no updates, no backups )
Then I downloaded drivers from tsar3000 and they automatically instal 3 devices off my phone, one was a com port, one was modem , and so on...
STILL NO CONNECTION TO ZUNE.
I have tried almost everything but to no avail. can you guys help me?...
Regards
PS: between the last successful connect and unsuccessful connect, there was a time when Win7 stopped booting, so I simply stopped many services and booted again because I had a presentation and no time for a fresh install, could this possibly be a service issue?... I tried starting some services but the did not work. Can anyone enumerate the services required by winP7.5?... also if a manual driver is available, it will be appreciated.
PPS: I also tried running the windows phone 7 drivers from zune folder, it gives an error the device cannot start.
You put the phone in tethering mode, it sounds like. The COM port and modem drivers indicate that the phone is sending a different USB device ID than normal. On the gen1 Samsung phones (and quite possibly on the gen2 ones, but I havne't checked) you could put the phone's USB port in a mode where it would act as a modem for the PC. It sounds like that's what you've done.
Try a search on "WP7 Samsung tethering" or similar and see if you can put the phone back in its normal mode.
GoodDayToDie said:
You put the phone in tethering mode, it sounds like. The COM port and modem drivers indicate that the phone is sending a different USB device ID than normal. On the gen1 Samsung phones (and quite possibly on the gen2 ones, but I havne't checked) you could put the phone's USB port in a mode where it would act as a modem for the PC. It sounds like that's what you've done.
Try a search on "WP7 Samsung tethering" or similar and see if you can put the phone back in its normal mode.
Click to expand...
Click to collapse
hey thanks,
I was just reminded, that I was one day testing the steps mentioned on this thread, to use the phone as USB modem, hence had left it there since then, Never used it though.
Great! Solved!
I bought an Irulu 7" tablet, it's running Android 42.2 Jelly Bean. Win 8.1 and Win 7 won't let me connect to it by USB. I just keep getting told I need a USB driver for this. Irulu's website does not list my model in their drivers section, nor do they seem to have any USB drivers up. Where can I find a driver for this tablet? The model is just Irulu_MID. I do not know the chipset for it. I've had no luck searching anywhere for a USB driver for this. I even tried using other drivers from different manufacturers, but nothing works. My pc's just keep insisting I need the right driver for this. Has anyone been successful in connecting this kind of tablet to a pc? My pc sees the device and calls it an Android, it just won't let me do anything with it.
Solved
Solution:
No driver is needed. It is compatible with Win 8.1, but the USB storage is disabled by default on the tablet and the only way to see it is when you plug it into the pc, then it will give you a notification on the tablet to enable it.
It took me twelve hours to figure this out because I was missing seeing the small USB icon on the tablet and didn't bother to look at the notifications on it.
What happens when you plug the Irulu into your pc is that the Irulu puts this tiny USB icon in the upper left of the Irulu tablet screen and there will be a message in your notifications that says click to enable USB. Click it and you finally get the Enable USB Storage screen. Just click the button and it will enable it and your pc will recognize it.
So basically, we've always been looking at our pc's, seeing that it's not recognizing it, when you just needed to find the USB message on the Irulu to enable mass storage and it will only show up when you plug it into your pc.
drivers tho
there you go...
I have tried on several computers, different ports and no help.
On the first connection to a PC not connected before windows reports "USB device not recognized" problem.
After that every time I connect the phone to the same computer the phone itself only recognizes that it is using USB charging mode, it does not recognize the computer connection (known by the USB icon on android system tray) even with "Ask upon connection option checked".
I have tried downloading Drivers for the G2 but still it didn't work.
And no computer seems to detect it.
Even when I manualy change the Android mode in Settings --> PC Connection from MTP to PTP or even LG software, nothing happens.
Definitely there seems to be a problem with the phone, but I don't believe it's a software but a firmware problem.
Please help if anyone knows what to do.
(I've already posted a similar thread, but I've forgotten to check it and it's closed now. Sorry for about that)
Hi,
Here is your previous thread. And the thread I linked there is where you can ask for help. ?
http://forum.xda-developers.com/showthread.php?t=2982243
Good luck!
Brand New Unlocked S8+... Tried to connect it to my PC to use a previous copy of smart switch backup but it never connects.. Windows Explorer never displays a mounted drive either. Smart Switch Eventually comes back with Failed to connect to the device.
The Phone displays the "Attention The connected device is unable to access data pm this device. Reconnect the USB cable and try again...."
Phone is on Transfer Media files (MTP)
USB Debugging is one.
Device Manager says "Samsung Android Phone - SAMSUNG Android ADB Interface" two times - No red or yellow exclamations.
I've removed the software in device manager and restarted both the phone and the laptop multiple times.
I updated Smart Switch and did More\Reinstall Device Driver.
Does anyone else have any workarounds for this? I found one article (https://www.recovery-android.com/connect-samsung-to-computer.html) but still no success.
I actually have the exact same issue on windows 10. Anyone figured out a solution?
Doesn't seem like there is much help here on the 2 Samsung formums I posted on....
I know its not my windows profile as I have tried 3 different profiles as well as safe mode.
Tried 2 different sets of Samsung USB drivers and no improvement.
Like I said I had no issues on a windows XP machine or a windows 10. I didn't even need to install the USB drivers/Smartswitch on either of those machines.
We can't be the only 2 people!
Kalveitt said:
I actually have the exact same issue on windows 10. Anyone figured out a solution?
Click to expand...
Click to collapse
Firstly, i cannot give you direct answers.
Just my thoughts.
i have a S8+. No root stock as is.
I have Lenovo laptop Win 10.
From day one, out of box, i connected
S8+ and it connected. I can do whatever
i want. Transfer data, photos videos.
ADB etc
So it should work...?
However i do realize there are quite a few things to consider......
Samsung drivers on laptop and a few other
issues..... eg
For one,
have you enabled
in Phone /Settings /Developers Option /Usb debugging.?
Normally first time when you connect
With pc /laptop you should get
a small pop-up message(on device) to allow
phone to connect.?
(that's my experience, over years)
Good luck
Yes, USB Debugging is on and connection is set to MTP.
Windows recognizes "USB Android" but dosnt install the driver successfully.
It will appear as a modem in Device manager but nothing is mountable.
I have 2 desktop pcs with win 10. One with samsung software Kies 3 and smart switch installed and the other no samsung software. Both find the device Galaxy S8+, in device manager under universal serial device controllers i have Samsung Mobile USB Composite Device. You have an adb driver I think because you have usb debugging on, i would turn usb debugging off. The pc should find a device connected to the usb and download a driver, once done the device is recognised as galaxy S8+ in my case but will not communicate with the pc until the phone has given permission. On the phone will be a message asking you to allow the connection. Hope this helps ??
psuhbggrad said:
Yes, USB Debugging is on and connection is set to MTP.
Windows recognizes "USB Android" but dosnt install the driver successfully.
It will appear as a modem in Device manager but nothing is mountable.
Click to expand...
Click to collapse
Firstly i do understand that you
must be quite annoyed trying to figure
out issues. (I would) Thankfully i don't.
Bottom line is that it should work..!
My experience confirms, that S8+/laptop Win 10 works.... 100%when connected
However a few suggestions.
If you feel you checked all checkbox.?
However you never said anything
about popup notice ? granting premission
for device to connect.?
So device /laptop /pc is not "seeing" each other?
All Samsung devices I have used, first time connection gives me this popup a notice
Can't remember exact wording.
Something... eg
Device id 5786446.......
Have or does your other Samsung devices
connect etc.?
Have you tried connecting to a friend pc laptop.
An option is to go to a Samsung Care Center
and as them to test and connect.
My experience (in past) is that they should
assist you.
If it connects to friend pc or Service provider /Samsung Care Centre.
Then surely it has to be your pc/laptop?
So I turned off usb debugging and revoked the permissions on the phone, connected it to my PC.
Samsung Android (with a Yellow Exclamation) was already present in Device Manager under "other devices" so I uninstalled that.... and rescanned. My laptop attempted to reinstall but it generated a Driver Installation Failed message on "SAMSUNG_Android" - no driver found.
Device Manager once again shows the Yellow Exclamation Point
I would go on to Samsung support look up the phone and download the usb driver and install from the download. Good luck
I've downloaded the drivers from Samsung 2x.
psuhbggrad said:
So I turned off usb debugging and revoked the permissions on the phone, connected it to my PC.
Samsung Android (with a Yellow Exclamation) was already present in Device Manager under "other devices" so I uninstalled that.... and rescanned. My laptop attempted to reinstall but it generated a Driver Installation Failed message on "SAMSUNG_Android" - no driver found.
Device Manager once again shows the Yellow Exclamation Point
Click to expand...
Click to collapse
I can vaguely remember that i had this same
issues with my Note 5 and Win 10.
This was many months/year or two, ago.
I also had yellow exclamation etc.
Further in Device manager( laptop) kept installing wrong Samsung drivers.!
I uninstalled drivers/installed and battle for a few months like this Then one day Windows
did an update and in update i noticed
Samsung drivers included etc. (must have been correct)
Ever since that update i had no issues again.
Bottom line... some drivers issue?
Not S8 +?
Good luck
psuhbggrad said:
Brand New Unlocked S8+... Tried to connect it to my PC to use a previous copy of smart switch backup but it never connects.. Windows Explorer never displays a mounted drive either. Smart Switch Eventually comes back with Failed to connect to the device.
The Phone displays the "Attention The connected device is unable to access data pm this device. Reconnect the USB cable and try again...."
Phone is on Transfer Media files (MTP)
USB Debugging is one.
Device Manager says "Samsung Android Phone - SAMSUNG Android ADB Interface" two times - No red or yellow exclamations.
I've removed the software in device manager and restarted both the phone and the laptop multiple times.
I updated Smart Switch and did More\Reinstall Device Driver.
Does anyone else have any workarounds for this? I found one article (https://www.recovery-android.com/connect-samsung-to-computer.html) but still no success.
Click to expand...
Click to collapse
In the past I had this problem I downloaded USBDeview to my PC and deleted all of the old Samsung drivers, after rebooting the PC the phone was able to connect with the PC.
Tried USBDeview and removing the Samsung drivers but no difference
Still unable to connect.
I'm having this problem as well. I'm still trying to work it out, but when I remove and re-add the device through Device Manager I get this error: "An existing device was found that is a duplicate of the device being manually installed" and the device DOES connect as a camera, just not for full file transfer.
I had the same problem and tried many of the fixes, including different USB cables and different computers and different phones. I finally figured out that the case I had on the S8+ was the problem (at least for me). I took it off and everything works.
Hi, i have a pc with windows 10 . In device manager under universal serial device controllers i have Samsung Mobile USB Composite Device. i think you should meet best mobile shop.
jimmygarison said:
Hi, i have a pc with windows 10 . In device manager under universal serial device controllers i have Samsung Mobile USB Composite Device. i think you should meet best mobile shop.
Click to expand...
Click to collapse
I have Windows on Lenovo Laptop with latest Windows updates installed. Yesterday, I downloaded Samsung Smart Switch unlocked the phone and connected it to the laptop. Smart Switch found it immediately and I did a backup. I did not need to check Device Manager. It must be a drivers problem as mentioned above.
Note 8, getting "Attention The connected device is unable to access data pm this device."
And I am only able to see some files, Sammy is a crazy fool, this is basic stuff
installed the windows fall update a week ago now connect my phone to my laptop and nothing is recognised, no phone memory and no memory card just a empty space when i click the icon where my phone should be, i've had samsung drivers installed and they have worked fine so far till today, any ideas where to find the latest drivers? and what else i can do to get access to my phone on my laptop?
solution that worked for me
On my windows 10 PC, I opened device manager (open up start and just type 'device manager') and under portable devices there was a usb device called MTP USB device or something like that (I forget the exact name) with a small triange and an exclamation mark next to it. I clicked on that and then clicked "update drivers." When the prompt comes up I chose the automatically look for drivers option. This fixed the issue and now my Galaxy s8 is recognized (it no longer says MTP USB device or whatever it was). Hopefully this works for others as well. You can also probably download the usb drivers for the phone from samsung.