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USB Activesync cable, not detecting phone but charging...

Besides my cradle, I have an activesync cable (USB on one end & connector for my XDA II unit on the other end). I've been using it for quite sometime now, until one day it stopped detecting my phone, I can no longer synchronize on my unit...but the thing is, it can still charge my XDA II.
I can activesync with my cradle...so does this mean that my activesync cable is the one defective? What are the possible solution, Im looking for a diagram for this interface, there must be a loose connection on my cable.

Re: USB Activesync cable, not detecting phone but charging..
kaleidoscopelex said:
Besides my cradle, I have an activesync cable (USB on one end & connector for my XDA II unit on the other end). I've been using it for quite sometime now, until one day it stopped detecting my phone, I can no longer synchronize on my unit...but the thing is, it can still charge my XDA II.
I can activesync with my cradle...so does this mean that my activesync cable is the one defective? What are the possible solution, Im looking for a diagram for this interface, there must be a loose connection on my cable.
Click to expand...
Click to collapse
What OS are you using?
If WM5 - there are several Threads about XDAII with WM5 having problems to sync via USB (I have this (unsolved) problem, too).
(Have a lokk at www.buzzdev.net, too)
So: no solution, but at leat an assurance that there is no hardware problem.
regards
Shrek3K

kaleidoscopelex said:
Besides my cradle, I have an activesync cable (USB on one end & connector for my XDA II unit on the other end). I've been using it for quite sometime now, until one day it stopped detecting my phone, I can no longer synchronize on my unit...but the thing is, it can still charge my XDA II.
I can activesync with my cradle...so does this mean that my activesync cable is the one defective? What are the possible solution, Im looking for a diagram for this interface, there must be a loose connection on my cable.
Click to expand...
Click to collapse
I turn of firewall of pc windows xp.

I experience the same problem too.
Try re-installing the ActiveSync. This worked for me.

I installed the WM 6.1 about one month ago and everything was fine until recently. Has anyone been able to find a solution for this? mine started doing this about three days ago. I was syncing fine just last week!!

(edited, I´ll move it to a proper place)

Have you tried disabling the advanced network functionality option?

I'm having the same problems too.
It all worked fine. 1 day it stopped working. I've removed the partnerships and uninstalled ActiveSync, installed again, reboot both devices. Started working.
Now it stopped working again!
I've got a HTC TyTN
Help...!

I've the exact same problem with me Raphael with RomEOS WM6.1. It won't work on Vista or XP, tried all the standard stuff and tried it on a fresh computer with Vista. Seems to be a WM6.1 or ROM issue.
I'm looking for instalation files for ActiveSync on WM6.1, but can't find any.

Where we can find ActiveSync ROM cab file so that we can install on Mobile again.
Since ActiveSync on mobile is not working as I have to 2 phones
1) HTC Tytn II (Not Working)
2) O2 Atom ( Working )
with same usb cable and same desktop or laptop.
can anyone help where we can get a activeSync Installer for phone.

I have the same problem, I am running WM5 on an Eten Om600+ and Vista no my laptop.
the phone charges, but there is not communication between computer and phone. all was fine, till one day... no sync no more.
Any suggestions?

bushido1 said:
Have you tried disabling the advanced network functionality option?
Click to expand...
Click to collapse
where do i find that?

ok Im having the same problem here with my Titan.. how did you all get it to work again?

i got a SPV M1000. one cradle and one USB cable. I prefer using USB cable to cradle. I got same problem as you with my USB cable. USB cable can charge but can not synch. I dismantled my USB cable and found out that. one data tag(pin) was loose. and people should know that. USB cable have 22 tags(pins): 2,5,16,17,18 are connect to (-) negative and 13,20,21,22 (+) positive. the tag number 14 and 15 is the date line. If one of 14 or 15 tag is loosen(mean it donot touch to your ppc when you plug the cable in) then your ppc only can charge and cannot synch. So, I pushed the tag 14th on my cable back, seal with some superglue. after that, my usb cable work again until now.
by the way, i disconnected the pin number 20,21,22 from (+) positive. disconnect one data pin ( 14 or 15). after that, my USB cable can be used to charge my PPC through PC or the any chargers with voltage >5V. is that usefull huh?. and when i want to Synch, i reconect that pins again. for more convenient, i do it with a Switch with 2 poles.

Big Trouble with USB :(

...first of all, my configuration:
G3 Wizard (i-mate branded)
- IPL/SPL 2.18
- radio 2.37.11
- NBD 7.4 touch
my phone works perfect all time but 1 hour ago I've connected it to my pc and SURPRISE: no power light and no charging....
O__o i've changed my usb cable but...nothing!
I've tried to connect to power usb cable (original shipped with my wiz...): nothing at all....PANIC!!!!
hard reset....no solution!
i've tried to connect cable very slowly and...now it's charging but....
...NO ACTIVESYNC!!!
i've tried to connect/disconnect some times and power charging is perfect but NO activesync...
ANY IDEA????
------
extra info: last efficient connection is via WM5torage to a customer notebook...and it works ok
now...also via WM5torage NO DATA TRANSFERT
in bootloader mode it connects...and i downgraded succesfully to last official wm5 italia i-mate rom.
...but no connection

did you try another computer? or the power adapter that plugs into the wall?

yes, of course!
pr0naLd said:
did you try another computer? or the power adapter that plugs into the wall?
Click to expand...
Click to collapse
...it's a good question: too many times it's a joke...but not now.
i've tried in 3 computers...and the response is the same: NO connection, no "usb error"...nothing...only power charging....
If I put (with camera button and softreset) in bootloader mode it's ok...
"bip" on computer and USB un the bottom of the tuchscreen.
I've upgraded anothet time to NBD 7.4 but...
NO CONNECTION

This doesnt really belong in the wm6 forum i think. but maybe you also got a bad activesync on the computer, just start everything fresh again

...usb activesync now works!
after 7 (seven) downgrade and upgrade wm6 -> wm5 -> xda6 -> wm5 -> xda6r2 -> wm5 & so on....
ACTIVESYNC NOW WORKS!!!!
(obviously SAME computer, same Activesync 4.5, same USB port/cable)
i don't know why....but...
I'm HAPPY
thanks to all!
tommaso
TauRho said:
...first of all, my configuration:
G3 Wizard (i-mate branded)
- IPL/SPL 2.18
- radio 2.37.11
- NBD 7.4 touch
my phone works perfect all time but 1 hour ago I've connected it to my pc and SURPRISE: no power light and no charging....
O__o i've changed my usb cable but...nothing!
I've tried to connect to power usb cable (original shipped with my wiz...): nothing at all....PANIC!!!!
hard reset....no solution!
i've tried to connect cable very slowly and...now it's charging but....
...NO ACTIVESYNC!!!
i've tried to connect/disconnect some times and power charging is perfect but NO activesync...
ANY IDEA????
------
extra info: last efficient connection is via WM5torage to a customer notebook...and it works ok
now...also via WM5torage NO DATA TRANSFERT
in bootloader mode it connects...and i downgraded succesfully to last official wm5 italia i-mate rom.
...but no connection
Click to expand...
Click to collapse

I had a problem like that once, I discovered it was my firewall blocking me out of active sync. I had outpost firewall, I disabled it and it connected perfectly

tphan2k3 said:
I had a problem like that once, I discovered it was my firewall blocking me out of active sync. I had outpost firewall, I disabled it and it connected perfectly
Click to expand...
Click to collapse
Yeah I use Cisco VPN for my work, and it screws up ActiveSync at times. Sometimes allows my phone to connect with no problem, and othertimes won't allow activesync to see my phone. Usually turning off the enhanced check box in the USB to PC connections settings will get around it, but not always.

USB port not working
Hello,
I have similar problem.
My I-Mate K-Jam NOT connecting via Active SYNC.
and When i put my device in BOOTLOADER mode there is no appear "USB" below the screen
But only it is charging WITH WALL CHARGER and WITH COMPUTER when i attach to PC
And therefore i can not upgrade my device with usb cable. Can you help me?
HOW CAN I CHANGE MY ROM WITHOUT USB CABLE??
I have tried a few search on this forum but i couldnt find a solve about that.
Sorry for my poor English. I hope i told well. Thanks your advance.
-------------------------
I-Mate K-JAM
IPL : 2.16.0001
SPL : 2.16.0001
GSM : 02.07.10
OS : 2.16.9.1
-------------------------

try this....
loverbadi said:
Hello,
I have similar problem.
My I-Mate K-Jam NOT connecting via Active SYNC.
and When i put my device in BOOTLOADER mode there is no appear "USB" below the screen
But only it is charging WITH WALL CHARGER and WITH COMPUTER when i attach to PC
And therefore i can not upgrade my device with usb cable. Can you help me?
HOW CAN I CHANGE MY ROM WITHOUT USB CABLE??
I have tried a few search on this forum but i couldnt find a solve about that.
Sorry for my poor English. I hope i told well. Thanks your advance.
Click to expand...
Click to collapse
i don't know if this one is a real solution...but...try this (no risk):
- first of all: try to change usb cable (with an old cable my kjam cannot connect....)
- try to plug usb cable SLOOOOOWLY: i've found that my kjam "communicates better" with my old pc il cable is "half-connected" (not tottally plugged in....
and...i don't know if it's possible to upgrade rom without usb connection....i'm sorry
(and sorry form my real poor english)
tommy

Similar problem
This may possibly not be the solution but I had a similar problem. I have an O2 xda mini s and after several days searching I discovered the problem. I opened up the xda and discovered that where the mini usb was soldered to the board, one of the solder points had come loose. The usb was not loose enough to stop the xda charging. By pressing down on the loose solder point the xda immediately showed up and syncing with my pc. I have now resoldered the usb back down and it works fine.
I hope that this is not the problem as it is damned fiddly soldering it back in place.
Hope this helps

I solved my problem
Hello Friends..
I have solve my problem,
I opened the k-jam and renewed the point of usb port with solder machine.
Now it is well working. Charging and sync.
If you have similar problem so i think you can try this one.
But i think you must very carefully.
Solder machine must be very thin.

loverbadi said:
Hello Friends..
I have solve my problem,
I opened the k-jam and renewed the point of usb port with solder machine.
Now it is well working. Charging and sync.
If you have similar problem so i think you can try this one.
But i think you must very carefully.
Solder machine must be very thin.
Click to expand...
Click to collapse
Have you been using some kind of holder for your wizard on your car?
I have seen several USB connectors with a bad attachment to the PCB because it has been used with car Holders that had the USB fixed.

Unable to Update Tilt - Unknown USB device

I am using a OCT 07 version of Dutty's update and its been working well.
Don't use activesync except for copying apps over to phone.
Noticed that I have lost the ability to use activesync. My phone is longer recogized by 3 laptops and one desktop.
When I had this problem with my 8125 I would go to settings, connections, "USB to PC" and disable the check box to "Enable advanced network functionality" and my phone would show up again. Tried it with my Tilt and it didn't change anything.
Thinking I am missing something here. While I wasn't using Activesync to sync up my contacts and rather just to move programs to my micro SD card. Without Activesync I cannot update my ROM (its an addiction). I do not believe its an issue on the PC but rather with the Tilt at this time.
I have hard reset a couple of times and still having this problem. I use Sprite backup and am able to restore my phone after the hard reset.
Just to check went to boot loader mode to check and see my hardspl update is still there. It is there. When I plug in my usb cable - see the switch from serial to USB but RUU doesn't communicate with mobile phone.
Any suggestions?

Have you deleted the device in the active sync and rebooted the computer and see if it recognizes it then?

THis happens to me sometimes.
Try using a different USB cable. For some reason some cables (my docking station for instance) causes this problem!

So far have tried -
Removing partnership in activesync - on two PC's - still not working
Removing and updating activesync - on two PCs - still not working
I don't believe its an activesync problem but rather a phone problem.
Started up my "old" Cingular 8125 and tried it with docking station and two mini usb cables and it is recognized by all.
Looking at the mini usb port on the 8125 it appears to be intact but there is a small crack on one side of it - but it still works fine.
It could be a micro-usb problem. Not sure. Audio works, it appears to be charging ok.
I do use a cradle at home, office and each car. I used a magnifying glass/lamp combo to look better and it appears that all the pins are straight.
Never having looked though I am not sure what I am looking for.
Tried another cable - still same - "USB device not recognized"

Mini USB port version
I have Old model - with visible "holes" in the plug.
The New model doesn't have visible holes.
Is there a tool of sorts which shows pin connectivity on the PC side or HTC side?

Cable
Tried my cable (mini USB to standard USB) in the office today and it worked! The two at home and three computers there have historically worked since I got the ATT Tilt. Odd?
Further testing in the offices with three other cables didn't work. Plugging the one that worked into my docking station also did not work. Tested the "HTC" combo mini USB and Audio adapter didn't work.
Noticed the pins are more pronounced on the one cable that work.
So will be taking my cable home to try there with the "other" computers.
This is leaving me to think that its definitely a problem with the pins on the mini USP connector on the HTC Kaiser/Tilt. I can't see any bent but may only "flattened" a bit.
I did find a place which will service device installing a new mini USB plug for $60 including shipping. Will post link.

^^ Did you ever get the link. I think I have the same problem.

usb not working on my polaris

Usb is not working on my polaris. When i connect it to my computer nothing happen. The computer wont eve recognize that i connected something. I have tried to hard reset it, but it didn't work. I have flashed it with c_shekar v3 rom. I also have radio rom v. 1.58.25.14. The usb port has worked great for some time now, but suddenly it just didn't work.

usb problem
I had the same problem and the solution was really bizare. I let the phone into the usb, charging and after a while i heard that usb pluging in sound and imediatly after that the usb pull out sound, then after some time it happend again, and again. The fourth time i think the connection was stable and activesync worked. I did nothing, weired , i know but this is when windows meets windows through another company. Oh, and see if the usb on the phone is clean.

I did try to clean the usb connection on the phone, but it didn't work. I have also tried 4 diffrent usb cables. I am trying to flash another rom from the sd card, but that isn't working either :S The phone have been connected to the computer for several days now, but nothing happens. Maybe the moisture in my skipants killed it? (I spend at least 4 days a week on my snowboard) Maybe I'll just use it for skiing and dh, and buy a diamond for normal use.

Fuze not being recognized by Computer

My Fuze all of a sudden, when I plug it into my computer via USB, doesn't launch the USB to PC connection manager, and my computer doesn't recognize my device. My Fuze still draws power and charges through the USB cable, but I cannot Active sync it or put it into Disk drive mode. I've tried it on three seperate computers with the same result. Is something wrong with my Fuze? I've tried flashing several different ROMs with the same result. I've tried it through my headphone adapter and my TV out cable with the same result. Please Help, this is very frustrating.

Please can someone help. This is incredibly frustrating. Even if I can warranty exchange the phone, I can't flash back to standard SPL, because I can't sync to my computer to flash it.

hollywould said:
My Fuze all of a sudden, when I plug it into my computer via USB, doesn't launch the USB to PC connection manager, and my computer doesn't recognize my device. My Fuze still draws power and charges through the USB cable, but I cannot Active sync it or put it into Disk drive mode. I've tried it on three seperate computers with the same result. Is something wrong with my Fuze? I've tried flashing several different ROMs with the same result. I've tried it through my headphone adapter and my TV out cable with the same result. Please Help, this is very frustrating.
Click to expand...
Click to collapse
That is really strange. Have you tried looking at the setting in: Start - Settings - Connections tab - USB to PC?

Yeah, its all normal. I have it set to ActiveSync(Synce withOutlook)
I have Enable advanced Network checked(even unchecked it doesn't work)
and I have it to ask me about connection type when connected. The connection type never pops up when I plug in though.

Solved
The two USB cables I was using were broken or something, because now with a third USB cable I tried it works fine.

might be too simplistic, but i've made a similar mistake before...
are you checking the screen that appears on your fuze when you connect the usb cable? is the 'use as modem' option checked by accident?
EDIT: nevermind, didn't read your entire last post.

The weird part is that the USB cable that came with the Fuze no longer works. Maybe its the ROM I'm running?

Had the same problem. The fix for me was to open Active Sync on the phone and manually click sync. After that, all was good.