HTC TP2 touchscreen capability is gone - General Questions and Answers

I have a huge situation with my Sprint HTC Touch Pro 2 phone. A couple of weeks ago I found out I accidentally slept on top on my phone after waking up. I go to use my phone, but to find out the touch screen doesn't work, but it displays everything fine. At close inspection on the screen, I discovered a black dot. I guess that is where the pressure point was at. It looks like a pool of water. It grew to about two inch in length over the weeks. I can't do anything, but call and receive phone calls. I cant text people because I need to press send with my finger or stylus. Its like this for many applications. I need to press the bottom buttons on the screen to things. There are no keyboard shortcuts for these buttons. Is there a work around anybody know of?

KevRox415 said:
I have a huge situation with my Sprint HTC Touch Pro 2 phone. A couple of weeks ago I found out I accidentally slept on top on my phone after waking up. I go to use my phone, but to find out the touch screen doesn't work, but it displays everything fine. At close inspection on the screen, I discovered a black dot. I guess that is where the pressure point was at. It looks like a pool of water. It grew to about two inch in length over the weeks. I can't do anything, but call and receive phone calls. I cant text people because I need to press send with my finger or stylus. Its like this for many applications. I need to press the bottom buttons on the screen to things. There are no keyboard shortcuts for these buttons. Is there a work around anybody know of?
Click to expand...
Click to collapse
You may be able to use a program to assign soft key functions to hardware functions (HButton for example), but your screen is busted. You could try to get it repaired (maybe buy a new digitizer from eBay and do it yourself if you know how to do it).
Good luck.

I believe the issue is what is called newton rings, which was a big problem with the TD2's. Here is a link to a thread that should explain it.
http://ip208-100-42-21.static.xda-developers.com/showthread.php?t=612301

KevRox415 said:
I have a huge situation with my Sprint HTC Touch Pro 2 phone. A couple of weeks ago I found out I accidentally slept on top on my phone after waking up. I go to use my phone, but to find out the touch screen doesn't work, but it displays everything fine. At close inspection on the screen, I discovered a black dot. I guess that is where the pressure point was at. It looks like a pool of water. It grew to about two inch in length over the weeks. I can't do anything, but call and receive phone calls. I cant text people because I need to press send with my finger or stylus. Its like this for many applications. I need to press the bottom buttons on the screen to things. There are no keyboard shortcuts for these buttons. Is there a work around anybody know of?
Click to expand...
Click to collapse
SAME EXACT THING JUST HAPPENED TO ME, AAAAAAAAAHHHHHH!!!!!!!!!!

Related

g2x screen calibration issues!

is there anyway to calibrate the screen? im having some calibration issues with my g2x and restarting the phone doesnt help!
I just looked through the hidden menu list. I don't see anything about calibration.
Out of my last three phones that had touch screens, Ascend, Evo, and Indulge, It seems like only one had a calibrate screen option, so I don't think it's real common.
What problems are you having? I've noticed a lot of times with my G2X that when I push a link, it highlights right above it. But the link still works.
I have issues as well, there are no calibration settings in Hidden Menu. Sometimes I press on the screen and it hits something else. Sometimes, I'm not even TOUCHING the phone and it will, by itself, select and enter into different apps on my screen. I thought I had a virus on this thing.
I checked around, other people are having these issues and have NO real fix for it. It has to be an SW problem. When I first started using my G2x, there were no touchscreen problems like there are now. Guess I'm gonna have to change my signature on the G2x away from "so far no issues".
http://forum.xda-developers.com/showthread.php?t=1096800
http://forums.t-mobile.com/t5/T-Mobile-G2x/G2X-keeps-shutting-down-touch-screen-is-jumpy/td-p/825783
Damn LG and T-Mobile really screwed the pooch with these phones. =(
darbear5610 said:
Sometimes, I'm not even TOUCHING the phone and it will, by itself, select and enter into different apps on my screen. I thought I had a virus on this thing.
=(
Click to expand...
Click to collapse
I've noticed that the edge of the screen is very very sensitive. I'm constantly opening droidtv when the app drawer is open. It's right at the bottom left. My fat fingers overlap the edge enough to open it. Makes me laigh.
Also, I've set launcher pro to scroll the apps up and around like it is in the stock drawer. It cracks me up how it is so sensitive that you can open the app while the icon is scrolled up and around the corner. Even when it's two rows back and especially out of the way. Try it.
I know you said you weren't touching the phone, but maybe some of these times were when you were just holding it?
Yeah, when I'm holding the phone, the bottom of my palm near my thumb is close to the edge of the screen, and it registers as if I were pressing on the screen with my other fingers.
The screen jumping around randomly, I can't explain it. And it does happen when I'm not even touching it. I would put the phone down and watch it go, entering menus and apps and pressing all kinds of things. On one of the forums I linked, someone said to remove the battery and let it sit for a few seconds, then put it back in. So I've tried that, and so far the touchscreen isn't acting possessed anymore. This isn't a constant thing. It's just happening at random times on my phone, it's leaving me confused lol.
I've just began to run into this issue. It most apparent when using the keyboard, and switching keyboards doesn't even seem to help.
CM7 fixed the calibration and touchscreen issues long long long ago.

[Q] Ghost touches (especially in dock) with TF700t. How to fix this?

I had issues with my Asus TF700t that quite often it did not react on touch gestures.
And on the home screen the "change backround" dialog opened sometimes without any touch on the device.
This happend very very often when it was in the dock, but also without the dock (less occurence).
Now i know that the reason are ghost touches. By the usage of touch test apps (e.g. "Simple Touchscreen Tester" oder "Yet Another MultiTouch Test") i realized the ghost touches.
This touches are recognized always on the same coordinates. The multitouch test app detects 4 fingers on the same y-axis.
When the tab is in the dock and i open it completely to the maximum the two bolts from the dock are pressing very strong to the background of the screen glass. This is causing the ghost touches.
I opened the tab and tried to find what could be wrong (especially on the area where the touches are detected).
Anyhow i could not find anything. The only thing i noticed was the on the y-axis of the ghost touches the screen is fixed on the left and the right.
I check everything else closed the case ... but the ghost touches are still present.
Any idea how to fix the issue??? Who else realized the same issue???
Attached some screen shots from the touch test apps.
mr_cg said:
I had issues with my Asus TF700t that quite often it did not react on touch gestures.
And on the home screen the "change backround" dialog opened sometimes without any touch on the device.
This happend very very often when it was in the dock, but also without the dock (less occurence).
Now i know that the reason are ghost touches. By the usage of touch test apps (e.g. "Simple Touchscreen Tester" oder "Yet Another MultiTouch Test") i realized the ghost touches.
This touches are recognized always on the same coordinates. The multitouch test app detects 4 fingers on the same y-axis.
When the tab is in the dock and i open it completely to the maximum the two bolts from the dock are pressing very strong to the background of the screen glass. This is causing the ghost touches.
I opened the tab and tried to find what could be wrong (especially on the area where the touches are detected).
Anyhow i could not find anything. The only thing i noticed was the on the y-axis of the ghost touches the screen is fixed on the left and the right.
I check everything else closed the case ... but the ghost touches are still present.
Any idea how to fix the issue??? Who else realized the same issue???
Attached some screen shots from the touch test apps.
Click to expand...
Click to collapse
Sounds like you have a digitiser hardware issue to me. Had the same on my Surface RT. Only fix was to get it replaced.
Yeah, I just got mine back from warranty digitizer recalibration.
tapatalkin'
Another TF700T here that just returned from RMA with digitizer repair. Went very smoothly for me and I have a TF700T that again works extremely well.
Do they replace parts or just recalibration? Is it possible to so this myself?
I have unlocked bootloader and i do not know if they will repair it without any problem. Any experience on this?
Hi,
First, sorry for my english...
Second, I have same problem since saturday 24 august with my TF700T. Buy november 2012.
I tried to updated to android 4.2 But it didn't solve my pb.
I try "Multi Touch test" app and I observed same problem than mr_cg. Thanks for your good description "Ghost touch"
Ghost disappear when i unplug and re-plug dock, (some time two or three time) but just for some second ...
mr_cg said:
Do they replace parts or just re-calibration? Is it possible to so this myself?
Click to expand...
Click to collapse
I would like to do so myself.... because i don't want send my tablet to asus and waiting infinity... any idea?
mr_cg said:
I have unlocked bootloader and i do not know if they will repair it without any problem. Any experience on this?
Click to expand...
Click to collapse
If you are root, you can perhaps try this app:
ILITEK Touch Utility
or
(less chance i think, it did for S2,S3) TouchScreenTune
Me i am not root, but if it is working for you, perhaps i will try to be.
Thanks for your help
Termajik said:
If you are root, you can perhaps try this app:
ILITEK Touch Utility
or
(less chance i think, it did for S2,S3) TouchScreenTune
Click to expand...
Click to collapse
Thanks for the hint. I tried the apps, but both do not solve my issues.
ILITEK ... descriptions sounds good, but unfortunately not working (i get always "access denied" even i have root for sure).
TouchScreenTune ... Based on description it should be also good tool to reduce/improve situation with ghost touches. Anyhow ... it is not working with TF700t.
I am just thinking if i should open the case again???
If with root permissions you don't find solution ... I think i should call Asus support for my first RMA..
snif snif.
Thanks for your return. I win a lot of time.
Same issue
I'm having the same issue here, but only when docked. Seems like I'll stop using the dock since I am out of waranty because I unlocked the bootloader ...:S
I've been having a similar issue very badly on the right side of my screen, it was practically unusable. I am also out of warranty because I'm unlocked. What I did to make it at least somewhat usable was go into the build prop and change my max touch screen events from 200 to 4, and changed my touch sensitivity from .001 to 1 (this setting may have only been available on CROMI. Anyway, now my touchscreen doesn't work on the right side, however it does work everywhere else, and most importantly I can still use the tab as a laptop in its dock. It's a bumm it doesn't work right, but it's better than a total loss!
Sorry guys, it is a failed design problem due to connection to the touch screen. see my post in the "so i took it apart" thread.
Cost me a ruined lcd screen to figure it out
Ghost touches
mr_cg said:
I had issues with my Asus TF700t that quite often it did not react on touch gestures.
And on the home screen the "change backround" dialog opened sometimes without any touch on the device.
This happend very very often when it was in the dock, but also without the dock (less occurence).
Now i know that the reason are ghost touches. By the usage of touch test apps (e.g. "Simple Touchscreen Tester" oder "Yet Another MultiTouch Test") i realized the ghost touches.
This touches are recognized always on the same coordinates. The multitouch test app detects 4 fingers on the same y-axis.
When the tab is in the dock and i open it completely to the maximum the two bolts from the dock are pressing very strong to the background of the screen glass. This is causing the ghost touches.
I opened the tab and tried to find what could be wrong (especially on the area where the touches are detected).
Anyhow i could not find anything. The only thing i noticed was the on the y-axis of the ghost touches the screen is fixed on the left and the right.
I check everything else closed the case ... but the ghost touches are still present.
Any idea how to fix the issue??? Who else realized the same issue???
Attached some screen shots from the touch test apps.
Click to expand...
Click to collapse
What a great thread! Thanks, I've posted this elsewhere but having just send my TF700 back to ASUS I now have a pretty good idea of what might have been wrong with it. Here's what I posted and what I've told them anyway. I've overlooked the Ghost touches unfortunately, so I will let them know that (if they don't already)......any comments welcome...
Asus Transformer S/N D20KAS016975
I've struggled with this tablet since purchase in April this year, not being at all familiar with tablets I did not know whether it was just me, the general setup, or the tablet itself at fault. Most certainly the performance is not satisfactory. I have done three 'Factory Resets' and numerous Soft Resets.
Intermittently, the tablet will scroll and flash through various apps, when I open it. Originally File Manager would open itself up, then I got the feeling the Weather app would upset things. Sometimes a browser would make it do the same. Then I tried various Launchers, but the best of them (I think) sometimes shows the menu unannounced. Same thing, on and off until I intervene.
It is also prone to do this just sitting open by itself.
Clearing the caches sometimes fixes this. Sometimes this will stop by itself, other times I need to either close the lid, press the lock button, or turn it off. Then it will be OK.
At times Gmail will scroll randomly through the accounts, messages, labels etc.
Every browser I've tried will sometimes shut itself off, especially if I try to type something into a message box, usually when I've spent some time doing this!
Occasionally I can feel a slight tingling sensation when I'm lightly touching the back of the screen.
One other thing: When left overnight the mouse doesn't work and the tablet needs to be turned off and on again for the mouse to work. I also think the screen doesn't turn off sometimes (can see a light).
At other times the whole thing works just fine.
Hope this helps.
Regards
Grant
Tablet arrived back this morning
GrantCC said:
What a great thread! Thanks, I've posted this elsewhere but having just send my TF700 back to ASUS I now have a pretty good idea of what might have been wrong with it. Here's what I posted and what I've told them anyway. I've overlooked the Ghost touches unfortunately, so I will let them know that (if they don't already)......any comments welcome...
Asus Transformer S/N D20KAS016975
I've struggled with this tablet since purchase in April this year, not being at all familiar with tablets I did not know whether it was just me, the general setup, or the tablet itself at fault. Most certainly the performance is not satisfactory. I have done three 'Factory Resets' and numerous Soft Resets.
Intermittently, the tablet will scroll and flash through various apps, when I open it. Originally File Manager would open itself up, then I got the feeling the Weather app would upset things. Sometimes a browser would make it do the same. Then I tried various Launchers, but the best of them (I think) sometimes shows the menu unannounced. Same thing, on and off until I intervene.
It is also prone to do this just sitting open by itself.
Clearing the caches sometimes fixes this. Sometimes this will stop by itself, other times I need to either close the lid, press the lock button, or turn it off. Then it will be OK.
At times Gmail will scroll randomly through the accounts, messages, labels etc.
Every browser I've tried will sometimes shut itself off, especially if I try to type something into a message box, usually when I've spent some time doing this!
Occasionally I can feel a slight tingling sensation when I'm lightly touching the back of the screen.
One other thing: When left overnight the mouse doesn't work and the tablet needs to be turned off and on again for the mouse to work. I also think the screen doesn't turn off sometimes (can see a light).
At other times the whole thing works just fine.
Hope this helps.
Regards
Grant
Click to expand...
Click to collapse
Tablet arrived back this morning and seems all OK. Report indicates they replaced the LCD panel (new) & replaced the touch controller board (also new). And did various tests. Good service I think, no fuss. I'll let you know how it's going in a few days.
GrantCC said:
Tablet arrived back this morning and seems all OK. Report indicates they replaced the LCD panel (new) & replaced the touch controller board (also new). And did various tests. Good service I think, no fuss. I'll let you know how it's going in a few days.
Click to expand...
Click to collapse
Grant,
Was your tablet still under warranty? Did they charge anything? I wonder if they redesigned the digitizer connection or just put a new screen which will wear out as well. The digitizer connector runs along the bottom left of tablet screen. Same area is being pressed when you close dock, which wears it out.
You can go to developer settings and enable "show touches" (lowers tablet performance) then press on the bottom left edge of the screen, roughly 1/3 point of its length, and see if you get the ghosts to appear.
Warranty
dankens said:
Grant,
Was your tablet still under warranty? Did they charge anything? I wonder if they redesigned the digitizer connection or just put a new screen which will wear out as well. The digitizer connector runs along the bottom left of tablet screen. Same area is being pressed when you close dock, which wears it out.
You can go to developer settings and enable "show touches" (lowers tablet performance) then press on the bottom left edge of the screen, roughly 1/3 point of its length, and see if you get the ghosts to appear.
Click to expand...
Click to collapse
Yes, still under warranty (problem was there from day 1 although I didn't realise it at the time) and no charge. See attached pdf Customer report. Shows replacement Led panel, & controller board. No sign of ghost touches so far, and really working well actually. Early days yet, but I also note elsewhere in these forums someone mentioned their tablet not working properly 'upside down'. I neglected to mention it earlier but upside down isn't as funny as his respondents made out. I use mine often lying on the couch watching TV, with the tab upside down. Reason I mention it now is that mine acted up in those circumstances too. Anyway, that's fixed too.

Part of the screen not working

Today when I took out my old Nexus S i9023, I was shocked that there was a finder-wide horrizontal line across the screen where no touch input is registered. The part is exactly where the power-off menu button is.
The weird thing is that around a month ago it worked fine and the phone was never dropped or hit/pressed hard.
Anyone can provide any information on what could cause this?
The screen itself fully works and there don't seem to be any visual evidence of problems. After trying to show touch input in the developer settings, I can see that it doesn't register my finger passing through the area. The rest on the screen works fine.

Screen and reset help

Trying to get my sons unit to work, first thing was the screen was unresponsive, I read to try a factory reset, seeing as the touch would work, I tried the volume/power button. After many attempts I finally got that to work.
navigated around with the volume button and selected reset. Now I am stick in the select Language which I can do but cannot continue as the next button is unresponsive.
I am think of trying to get a new screen etc .. would it just be the glass or both screen and glass . (if someone could clarify which and what to order)
sorry if I am totally stupid android etc is new... been a windows man for many years
Open it up and see if any cables have come loose, they are renowned for pulling out the display cable if they are dropped, possible it could affect touch too
The display cable is wrapped around the battery, which shifts when dropped, and pulls the cable out
sounds like a good idea, as I got him to own up to having dropped it and the back un snapped. will check that out tomorrow. thanks
I found one flat cable with the lock clip up, tried again got a lot of the touch working, just the bottom 3 back-home etc that will not respond. wonder if I have missed something like another cable or something.
I'd hazard a guess that it would be that one cable, maybe not fully making contact with the port it was pulled out of, I'd try fiddling with it more, see if it changes the places touch isn't working
Also check that the cable isn't damaged, they are pretty thin, possible it has ripped inside the shielding
Sounds like you're on the right track though
Check that it is not just those three navigation buttons not working, such as the whole bottom 1cm of the screen - rotate the screen, see if the touch points are dead in the same places
And I'm not 100% about this, but check if the screen end of that cable is removable too
thanks my friend, yea I rotated the screen several times and those three will not work. I did have a funny effect before I did another reset. I would try and press the reset in settings and the wi-fi settings would open. lolol after playing around I finally got it to work. I will keep fiddling.
2nd eldest daughter handed me her ipod with a lovely pattern of cracked glass.. so ipod added to my list.
Oh the joys of kids and expensive tech!
If the buttons won't work in any orientation, it sounds more like a ROM issue for that problem, if it was touch, the same part of the screen wouldn't work in any orientation, meaning the navigation buttons should work in either portrait or landscape, whichever is the opposite of the non working orientation
Good luck

"touchless" touch screens

I have tried looking this up on the internet and no matter how I word it I cannot find anything on it. It keeps trying to send me to "air gestures" over your telephone to do certain things like turn off the ringer or send a reply to texts telling them that you will get back to them later or whatever ...
What I am talking about is my finger being .5 to 1 inch away from the touch screen, hovering over a letter on the key board or a link button and it activates whatever I have decided to touch WITHOUT me touching the screen.
I would chalk it up to software/hardware glitches IF it happened to randomly activate a "touch sector" on the screen, but every time it does it chooses EXACTLY the spot I intended to touch AND almost exactly when I decide.... almost instantaneous as if it were a synaptic response. And its not just once or twice each time, it does it dozens of times when it does it happen.
It started with my very first cellphone. A galaxy avant I got from walmart and continues up to this day with my S7.
Am I the only one experiencing this, because it happening more and more and its kinda freaking me out a little. . . Anybody?
(IT JUST DID IT AGAIN AT THE I AM NOT A ROBOT VERIFICATION WINDOW... this really is starting to bug me.)
Its startling and very un-nerving to decide where you are going to touch the screen and glance down and see the area highlighted or activated. It does it faster than I can actually physically move my finger.
I know that its a scientifically proven phenomenon but I am not sure if this may be a factor here or not but my grandfather was one of those people who would make a wrist watch run slow or stop.
Could what I am experiencing be due to some sort of bio current?

Categories

Resources