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Hello,
I have a very strange problem with my HTC Touch Pro phone.
I'll explain my problem:
When you turn on your phone and you are on the "Home page" (the page where the time is displayed) there is a bar at the bottom of the display.
This bar says Phone and Programs.
When i access my volume control by using the 2 buttons on the left side of the phone a black screen appears with some bars on it to indicate the volume. Note that the black bar with the Phone and Programs buttons is gone!
But the problem is that i can slightly see the Phone and Programs text trough the black screen of the volume control...
The first time i turned on my phone it was clearly visible, but after hard-resetting my phone 3 times it seems to be all gone now.
What could have caused this problem? Are these texts burned into my screen or is my screen sensetive to white letters?
I really dont know what to think about it because it seems very strange to me that it is now gone after 3 hard-resets...
Does anyone know what may have caused this problem?
edit
When i still had the problem i checked out if the text that was visible on the volume screen was the actual text that should stand in the black bar on the bottom, but when i accessed the volume control from the Programs tab (notice that the menu bar then displays "All programs" and "Remove"), but the volume controll still displayed Phone and Programs, so it isn't the actual text that is visible, so it cant be something like a shine-trough or something like that.
Really dont know what to think, at this time 3x hard-resetting the phone helped and the texts aren't visible anymore, but i'm still worried that my screen is over-sensitive or maybe broken or something =\
edit
The text is getting visible again after having my phone on "stand by" for 10 minutes.
Does anyone has a solution or does anyone knows what the problem can be? i would like a awnser today because i could go the the store tomorrow, i may be able to switch it for a new one if the screen is really broken.
Hope someone knows more!
edit
Maybe some of you dont see it on your one Touch pro, but you will if you REALLY look close at the bottom left and right corner in your volume control screen.
Could it have something to do with lazy pixels or something?
edit
It seems to get worse when i have the phone and programs texts on my screen for 10 minutes, and then switch to volume management. Are my pixels lazy or something?
The longer the screen stays on with the Phone and Programs texts on and the icons of the menu etc, the more you see when you turn on volume control.
it just looks like it burns into my screen.
Take care! Maybe it burned into your eyes!
No, serious it cannot burn into your screen.
Only CRT screens can burn it, not TFT.
Hmm ok thats true haha,
But what else can cause such a problem... it is only visible if the phone is off stand by for a few minutes.
I had my phone on stand by the rest of this evening and just turned it on and now it is all gone again. But if i put my phone on the home screen for a few minutes, so with the texts, then its visible again on the volume controll screen
Had the phone on standby the whole night and now the texts are gone again.
They seem to get "burned" in somehow if the phone is off standby for a few minutes, but then when its on standby for a while they are gone again.
Just wanna know if more people have the same problem, or else i could send back my phone to HTC for a repair
johanromijn said:
Take care! Maybe it burned into your eyes!
No, serious it cannot burn into your screen.
Only CRT screens can burn it, not TFT.
Click to expand...
Click to collapse
http://compreviews.about.com/od/monitors/a/LCDBurnIn.htm
Well that seems to be the problem over here...
But when i turned on the phone for the first time there was much more "image burning" on the screen, and at this moment it is all gone ...
Could it be that the screen had to "warm up" or something because the phone is just 2 days old. The longer i used the phone the less the image burning is now.
Do these screens have to warm up or something when you turn on the phone the first time?
They shouldn't... Especially if you bought it locally, I'd take the safe road and return it. I'm not sure if it's exactly what that source describes, but I don't like taking chances with phones as expensive as this.
Hmm ok, thats wierd because the more i used it the less burned in texts are visible.
at this point there is nothing visible on my screen anymore ..
isnt there ANYONE else here that has the same problem or that wants to try it out and leave the phone off standby for some time ?
Someone that has the same problem, or someone who wants to check their phone for the same problem?
I dont know if i should return my phone for a repair..
Problem is getting visibl again,
Have used my phone some time today, but i didnt have it off standby for longer than 1 minute, and still there is a white bar slightly visible on the volume controll screen.
This is definately a problem with the screen right? something like Lazy pixels or something..
Anyone that can help?
btw, its seems that only the white colors get burned in
edit
It only seems to get "Burned" in when i'm in a window with white bars or spaces, and it fades when i have the phone on a black screen for a while..
And it only happens with the HTC Volume app?
no, but its good visible on that screen, its also slightly visible on the home screen etc..
It doesn't only burn in when the phone is off standby, but it also seems to get worse when the phone is ON standby... what i mean is that it doesn't fade away right away when the phone is on standby...
Just went back to the store to get a new phone.
I checked right away if the new phone also has the same problem, and it does...
texts also seem to get burned in for a while on this new phone, but also dissapear when the phone is unused for a while...
Could you guys check your phone's if you have the same problem?
Just use it for a while and check the volume control window if there are images still slightly visible on the screen.
Hope someone can do that for me!
edit.
Could i be SO unlucky that i have had 2 phone's of 1 wrong production serie?
Can anyone please check out their phone for the same problem?
I would like to know if there are more people experiencing this problem so that i dont have to return my phone for the 4th time =)
also i have spotted this problem. but it happened just a few times when the phone was hot (using gps).
Mmm ok, and you had the problem the exact same as me ? visible on the volume control screen etc?
More people having this problem?
Would appriciate it if some more of you could check it out for me
It never happened on my Fuze, I think it might be a bad batch that your store got in. That could be why when you returned it you're seeing the same things, a lot of people with yellow spots in their screen returned theirs and got the same thing in the next one.
So my buddy was just showing me his iPhone and one thing I LOVE and ENVY... He puts the phone to his ear and the keypad locks out...pulls it away? Comes back on (in order to dial for automated systems)
Could we set something up like this using the accelerometer? Perhaps when it lies flat-X number degrees, screen is on?
Know this *could* be an applications, however, being it is something that would need to be integrated into the OS itself, figured I would post it here. Mods move accordingly. Thx!
the iPhone has a..for lack of a better term... "Proximity sensor" that let's it know your head is close to the phone, I don't think you can simulate that with just an accelerometer. People aren't always standing upright while answering the phone.
The G1, in case you didn't notice, does do something similar, it turns off the screen so your ear doesn't accidentally do something, and if you have the lock set up you have to unlock the phone if you want to do anything other than use the keypad.
punkzanyj said:
the iPhone has a..for lack of a better term... "Proximity sensor" that let's it know your head is close to the phone, I don't think you can simulate that with just an accelerometer. People aren't always standing upright while answering the phone.
The G1, in case you didn't notice, does do something similar, it turns off the screen so your ear doesn't accidentally do something, and if you have the lock set up you have to unlock the phone if you want to do anything other than use the keypad.
Click to expand...
Click to collapse
Suppose you're right, but I loathe having to unlock it every 5 seconds to enter new numbers. Perhaps an adjustable time-out? The time it takes to auto lock seems way too short.
momentarylapseofreason said:
Suppose you're right, but I loathe having to unlock it every 5 seconds to enter new numbers. Perhaps an adjustable time-out? The time it takes to auto lock seems way too short.
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Click to collapse
Wouldn't your cheek make a much larger contact then a finger? I would think the most efficient would be to have the screen not recognize an large prolonged touch.
That and have it display the keypad to begin with and not lock.
punkzanyj said:
the iPhone has a..for lack of a better term... "Proximity sensor" that let's it know your head is close to the phone, I don't think you can simulate that with just an accelerometer. People aren't always standing upright while answering the phone.
The G1, in case you didn't notice, does do something similar, it turns off the screen so your ear doesn't accidentally do something, and if you have the lock set up you have to unlock the phone if you want to do anything other than use the keypad.
Click to expand...
Click to collapse
The Diamond and Omnia use a light sensor to turn off or lock the screen. When you hold the phone up to your head while in a call, the light sensor, which is next to the earpiece, is covered, and the phone turns the screen off.
Unfortunately, the G1 does not have a light sensor. Which is kind of weird, since almost all HTC devices are shipping with one these days.
On the G1 when you're on the call screen the only thing you can touch is the little tab on the bottom that brings up the dialer... Unless you're doing something really odd in your phone call your face probably isn't going to accidentally swipe it enough to have the dialer come up. Which brings me to the point that locking the phone when it goes to a phone call is completely unnecessary.
I have a huge situation with my Sprint HTC Touch Pro 2 phone. A couple of weeks ago I found out I accidentally slept on top on my phone after waking up. I go to use my phone, but to find out the touch screen doesn't work, but it displays everything fine. At close inspection on the screen, I discovered a black dot. I guess that is where the pressure point was at. It looks like a pool of water. It grew to about two inch in length over the weeks. I can't do anything, but call and receive phone calls. I cant text people because I need to press send with my finger or stylus. Its like this for many applications. I need to press the bottom buttons on the screen to things. There are no keyboard shortcuts for these buttons. Is there a work around anybody know of?
KevRox415 said:
I have a huge situation with my Sprint HTC Touch Pro 2 phone. A couple of weeks ago I found out I accidentally slept on top on my phone after waking up. I go to use my phone, but to find out the touch screen doesn't work, but it displays everything fine. At close inspection on the screen, I discovered a black dot. I guess that is where the pressure point was at. It looks like a pool of water. It grew to about two inch in length over the weeks. I can't do anything, but call and receive phone calls. I cant text people because I need to press send with my finger or stylus. Its like this for many applications. I need to press the bottom buttons on the screen to things. There are no keyboard shortcuts for these buttons. Is there a work around anybody know of?
Click to expand...
Click to collapse
You may be able to use a program to assign soft key functions to hardware functions (HButton for example), but your screen is busted. You could try to get it repaired (maybe buy a new digitizer from eBay and do it yourself if you know how to do it).
Good luck.
I believe the issue is what is called newton rings, which was a big problem with the TD2's. Here is a link to a thread that should explain it.
http://ip208-100-42-21.static.xda-developers.com/showthread.php?t=612301
KevRox415 said:
I have a huge situation with my Sprint HTC Touch Pro 2 phone. A couple of weeks ago I found out I accidentally slept on top on my phone after waking up. I go to use my phone, but to find out the touch screen doesn't work, but it displays everything fine. At close inspection on the screen, I discovered a black dot. I guess that is where the pressure point was at. It looks like a pool of water. It grew to about two inch in length over the weeks. I can't do anything, but call and receive phone calls. I cant text people because I need to press send with my finger or stylus. Its like this for many applications. I need to press the bottom buttons on the screen to things. There are no keyboard shortcuts for these buttons. Is there a work around anybody know of?
Click to expand...
Click to collapse
SAME EXACT THING JUST HAPPENED TO ME, AAAAAAAAAHHHHHH!!!!!!!!!!
is there anyway to calibrate the screen? im having some calibration issues with my g2x and restarting the phone doesnt help!
I just looked through the hidden menu list. I don't see anything about calibration.
Out of my last three phones that had touch screens, Ascend, Evo, and Indulge, It seems like only one had a calibrate screen option, so I don't think it's real common.
What problems are you having? I've noticed a lot of times with my G2X that when I push a link, it highlights right above it. But the link still works.
I have issues as well, there are no calibration settings in Hidden Menu. Sometimes I press on the screen and it hits something else. Sometimes, I'm not even TOUCHING the phone and it will, by itself, select and enter into different apps on my screen. I thought I had a virus on this thing.
I checked around, other people are having these issues and have NO real fix for it. It has to be an SW problem. When I first started using my G2x, there were no touchscreen problems like there are now. Guess I'm gonna have to change my signature on the G2x away from "so far no issues".
http://forum.xda-developers.com/showthread.php?t=1096800
http://forums.t-mobile.com/t5/T-Mobile-G2x/G2X-keeps-shutting-down-touch-screen-is-jumpy/td-p/825783
Damn LG and T-Mobile really screwed the pooch with these phones. =(
darbear5610 said:
Sometimes, I'm not even TOUCHING the phone and it will, by itself, select and enter into different apps on my screen. I thought I had a virus on this thing.
=(
Click to expand...
Click to collapse
I've noticed that the edge of the screen is very very sensitive. I'm constantly opening droidtv when the app drawer is open. It's right at the bottom left. My fat fingers overlap the edge enough to open it. Makes me laigh.
Also, I've set launcher pro to scroll the apps up and around like it is in the stock drawer. It cracks me up how it is so sensitive that you can open the app while the icon is scrolled up and around the corner. Even when it's two rows back and especially out of the way. Try it.
I know you said you weren't touching the phone, but maybe some of these times were when you were just holding it?
Yeah, when I'm holding the phone, the bottom of my palm near my thumb is close to the edge of the screen, and it registers as if I were pressing on the screen with my other fingers.
The screen jumping around randomly, I can't explain it. And it does happen when I'm not even touching it. I would put the phone down and watch it go, entering menus and apps and pressing all kinds of things. On one of the forums I linked, someone said to remove the battery and let it sit for a few seconds, then put it back in. So I've tried that, and so far the touchscreen isn't acting possessed anymore. This isn't a constant thing. It's just happening at random times on my phone, it's leaving me confused lol.
I've just began to run into this issue. It most apparent when using the keyboard, and switching keyboards doesn't even seem to help.
CM7 fixed the calibration and touchscreen issues long long long ago.
I first noticed this on a running game where you have to hold down either the left or right side of the screen to move in that direction. It would usually register the first press, but not that I had held my finger down so I wasnt moving properly. I thought this was due to the game it's self rather than my phone.
I've just downloaded Naugh where you have to rotate the screen by touching either side of the phone, and again the same issue. It's really unresponsive - It will recognise the tap but not that i've held it, it will stop working. Occasionaly this will also happen when scrolling a page.
Has anyone else experienced this? Or if not, any suggestions on figuring out whats wrong?
I have recorded a video that shows what I mean: https://www.youtube.com/watch?v=UW2gCWpThWc
haste75 said:
I first noticed this on a running game where you have to hold down either the left or right side of the screen to move in that direction. It would usually register the first press, but not that I had held my finger down so I wasnt moving properly. I thought this was due to the game it's self rather than my phone.
I've just downloaded Naugh where you have to rotate the screen by touching either side of the phone, and again the same issue. It's really unresponsive - It will recognise the tap but not that i've held it, it will stop working. Occasionaly this will also happen when scrolling a page.
Has anyone else experienced this? Or if not, any suggestions on figuring out whats wrong?
Click to expand...
Click to collapse
When you go to Settings>About phone - there is a Diagnostics section>Test device. You will see a list of tests you could do including touch screen.
I've tried this, thanks.
There is no aparrent issue using this diagnostic. It doesnt detect multi-touch though, which I find a little odd.
I did find this article though:
http://johnhaller.com/blog/2014-03-06--sony-xperia-z1-z1s-touch-screen-issue
Which seems to be the exact same issue I have on my Z3 now.
haste75 said:
I've tried this, thanks.
There is no aparrent issue using this diagnostic. It doesnt detect multi-touch though, which I find a little odd.
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What do you mean? There are two options; one which shows dots where you are touching, and another which shows two lines for each point you touch; the lines cross at the point you are touching. They absolutely do detect multitouch, so if you're using more than 1 finger but only seeing one point, or one pair of lines, then you have a problem.
I only have one option under that test, which is to see a yelow line. It doesnt detect more than one touch at a time though.
I have downloaded a seperate screen testing app, and that detects up to ten points at once - again without any obvious issues with unresponsive.
I really can only reliably replicate the issue when playing games.
Mine does have a similarish issue.
Double tap doesn't work on first try when you last use the phone for some time.
But i think it is a software thing cause it worked fine when in continuous use.
haste75 said:
I only have one option under that test, which is to see a yelow line. It doesnt detect more than one touch at a time though.
I have downloaded a seperate screen testing app, and that detects up to ten points at once - again without any obvious issues with unresponsive.
I really can only reliably replicate the issue when playing games.
Click to expand...
Click to collapse
In Settings, enable the Developer Options, then tick "show touches" and "pointer location".
I notice this issue all of the time in Ingress, however I have tried multi touch test apps and can easily get perfect tracking with 5 fingers on the screen, so I am sure the multitouch and display is working fine, and I have no problems with Google Maps or Waze where similar gestures to tap on things, and two fingers to rotate and shrink/enlarge are used.
I have no idea what is causing it, but it seems to be software rather than hardware.
haste75 said:
I only have one option under that test, which is to see a yelow line. It doesnt detect more than one touch at a time though.
I have downloaded a seperate screen testing app, and that detects up to ten points at once - again without any obvious issues with unresponsive.
I really can only reliably replicate the issue when playing games.
Click to expand...
Click to collapse
I don't play games on the phone, but did try Modern Combat 3/4, which I have purchased long time ago, just to try them out. So I have played last night and have not had touch screen issues.
Yes I have noticed it, and it has at times been extremely frustrating, and 99% of the time I think part of my fingers holding the phone are touching the screen somewhere, each time I see this and adjust my grip the problem is not longer there. I think this also is partly related to the thread about ghost touches.
AlanJC said:
I notice this issue all of the time in Ingress, however I have tried multi touch test apps and can easily get perfect tracking with 5 fingers on the screen, so I am sure the multitouch and display is working fine, and I have no problems with Google Maps or Waze where similar gestures to tap on things, and two fingers to rotate and shrink/enlarge are used.
I have no idea what is causing it, but it seems to be software rather than hardware.
Click to expand...
Click to collapse
Yes exactly the same issue.
I agree I think it's software. Another strange thing is If I flip the phone around (So the headphone jack is now on the right, rather the left), and the game allows the screen to rotate, the issue goes away completely.
Such a strange bug.
Same thing here, and it happens very often. I ran all tests and it seems a software issue. Hope Sony solves it 'coz it's damn annoying.
Just discovered something else, in Ingress, it's always been dodgy with multitouch, however if I put the phone on the table or sofa and just touch the screen it's even worse.
Again using the same gestures in Google Maps it works fine.
I don't understand why not holding the phone would make a difference. I tried propping it up on the table to see if it was related to the angle, but still a lot worse when not holding it compared to holding it.
Never had it during games but during calls it kinda doesn't respond to touches properly.....weird.
I am facing too many issues with the Z3. First the camera quality, then the front bezel leaking light, then the 3G, now touch response. Duh!!! Should've bought the HTC M8 EYE.
No such issue for me so far at least.
Isn't the M8 Eye for China only?
I can't type for **** on my Z3 compared to my SIII. Taps don't register as quickly. Not sure what the heck is going on.
I can confirm that the latest firmware 23.0.1.A.5.73 released by Sony today, has fixed my issues with the responsiveness with the screen and games.
I hope I see that update soon. I can't wait to type quickly and double tap with no issues.
No issue with games but, typing is a chore, it keeps pressing the wrong keys like b for spacebar etc....
AlanJC said:
Just discovered something else, in Ingress, it's always been dodgy with multitouch, however if I put the phone on the table or sofa and just touch the screen it's even worse.
Again using the same gestures in Google Maps it works fine.
I don't understand why not holding the phone would make a difference. I tried propping it up on the table to see if it was related to the angle, but still a lot worse when not holding it compared to holding it.
Click to expand...
Click to collapse
I've been noticing this lately as well when using the phone when it's on a flat surface.
Sometimes pulling the notification bar down can take a few times.
While play Ruzzle, it's nearly impossible to spell a word unless you pick the phone up.
Was thinking it might be the way it detects your finger, as I normally use the tip of my finger when it's flat, and my thumb when it's in my hand.