Picked up my phone at radio shack and after 3 hrs it hadn't become active on the Sprint network yet. Whenever I tried to place a call it would tell me this phone was not authorized.
Called Sprint and they gave me directions to manually activate it on the network, figured I would share with anybody who has the same problem.
Need to double check they have the correct ESN in their system. It can be read off the box or off the back of the phone under the battery.
Next, they'll give you your MSL (six digit number) to enter, ##XXXXXX# .
Choose edit from the menu and then enter your mobile phone number into the mobile directory number and MSID fields. Hit Menu->Commit.
It will reboot the phone and when it comes up, starts hands free activation. Go ahead and hit cancel, since we manually set it up. Skip the updates and it should be activate on the network now!
joeykrim said:
Picked up my phone at radio shack and after 3 hrs it hadn't become active on the Sprint network yet. Whenever I tried to place a call it would tell me this phone was not authorized.
Called Sprint and they gave me directions to manually activate it on the network, figured I would share with anybody who has the same problem.
Need to double check they have the correct ESN in their system. It can be read off the box or off the back of the phone under the battery.
Next, they'll give you your MSL (six digit number) to enter, ##XXXXXX# .
Choose edit from the menu and then enter your mobile phone number into the mobile directory number and MSID fields. Hit Menu->Commit.
It will reboot the phone and when it comes up, starts hands free activation. Go ahead and hit cancel, since we manually set it up. Skip the updates and it should be activate on the network now!
Click to expand...
Click to collapse
So, it is safe to turn on the phone? It won't automatically install the OTA update?
Saturn2K said:
So, it is safe to turn on the phone? It won't automatically install the OTA update?
Click to expand...
Click to collapse
no, i twont auto install anything. it prompts you for each update and you can choose yes or no. in fact, mine actually skipped checking for software updates and only checked for PRL update and firmware update. it updated the PRL but no firmware update.
Bmtx16
When you mention "Menu", I'm assuming you mean the EPST menu? ##3282#? I can access and edit all that information using that programming code.
Bmtx16 said:
When you mention "Menu", I'm assuming you mean the EPST menu? ##3282#? I can access and edit all that information using that programming code.
Click to expand...
Click to collapse
wow, old thread to be bumped. i almost didnt believe it was really mine when i saw my name on it.
the directions I was given over the phone from sprint were, just as stated in the OP, to use the ##MSL# menu, not the ##DATA# (##3283#) menu to provision the phone programming it for use on the Sprint network.
I did this several times and believe it updated my PRI from 1.34 to 1.40. Is this possible? I have been seeing over the forum that a ##768# Factory Reset will cause it to Hands-Free Activation and trying several times can get you back up to 1.40PRI however doing a ##3282#, Edit Mode, Data Profile Restore gets you to the same point and I am pretty sure this is what caused me to get back to the 1.40pri and avoid a Factory Reset. Is this at all possible Joey?
TheMike1 said:
I did this several times and believe it updated my PRI from 1.34 to 1.40. Is this possible? I have been seeing over the forum that a ##768# Factory Reset will cause it to Hands-Free Activation and trying several times can get you back up to 1.40PRI however doing a ##3282#, Edit Mode, Data Profile Restore gets you to the same point and I am pretty sure this is what caused me to get back to the 1.40pri and avoid a Factory Reset. Is this at all possible Joey?
Click to expand...
Click to collapse
well if it really worked for you, i'm guessing it is. doesn't surprise me, i dont see why a data wipe would be necessary to update the PRI. So far Factory Reset has failed me twice, both on Fresh 3.1.0.1 and Stock Froyo (rooted). I'm now trying your Profile Restore trick.. i'll report back soon.
edit: didn't work, but i'm guessing it would work for those that the factory reset worked for. i'm going to keep trying, as some people have said it took 10 times!
Going to continue the old thread bump by saying there were issues with CDMA provisioning today. Might want to try again this weekend.
OneStepAhead said:
well if it really worked for you, i'm guessing it is. doesn't surprise me, i dont see why a data wipe would be necessary to update the PRI. So far Factory Reset has failed me twice, both on Fresh 3.1.0.1 and Stock Froyo (rooted). I'm now trying your Profile Restore trick.. i'll report back soon.
edit: didn't work, but i'm guessing it would work for those that the factory reset worked for. i'm going to keep trying, as some people have said it took 10 times!
Click to expand...
Click to collapse
It took me SEVERAL tries I just kept doing it because it seemed doing it with the Factory Reset was the same way, just keep doing it and hope that eventually you end up with 1.40. This just avoided the factory resets for me
Related
From androidcommunity.com, not sure how useful.
found a way to enter "safe mode" which will bypass the initial gmail signin and allow you to straight to the good stuff with out activating via google. You can also bypass the security drawing pattern.
1. Power off your device
2. While device is powering back on press and hold the "menu" key, keep holding it past the G1 and android splash screen.
Phone will boot all the way to the main screen and display "safe mode" in lower left corner.
I have confirmed that data is still fully operational and all of my downloaded programs.
http://androidcommunity.com/forums/f41/g1-safe-mode-2565/
Which firmware are you running? I'm on ota rc30 and I can't repro. I wonder if this was fixed in an update.
I should say, I can get into safe mode, but I can't get past the initial google sign-in screen.
Bypassing Google Activation is not Possible in any Version
Bypassing the Drawing Pattern was Patch in RC30
For for RC30 user they are out of luck.
hetaldp said:
Bypassing Google Activation is not Possible in any Version...
Click to expand...
Click to collapse
Shouldn't it help to start the phone with non T-mobile sim card?
Why u require to bypass Activation Process
You can Unlock the Phone and add your GPRS Setting and Activate the Phone Officially on your Carrier.
Well... Don't you still need valid T-mobile sim-card for the first boot after unlocking?
The real reason is, I tried to use my G1 without G1 data plan (-$25 cheaper . It was Ok, I could use WiFi for internet, but I made a factory reset and was not able to pass that activation after - can not use WiFi for that.
You require Valid TMobile SIM only for Activation becuase GPRS Setting Preset in Phone.
But if you have Any other Non TMobile SIM Card Press Menu Button this will popup APN Setting Just Press it again Press Menu Button this will popup New APN Just Add your Carrier APN, Mobile Country Code and Mobile Network Code And reboot. If you can see G or E or 3G on top Bar your Data is Activated Just follow with your Google A/c and Password and you did it
hetaldp said:
You require Valid TMobile SIM only for Activation becuase GPRS Setting Preset in Phone.
But if you have Any other Non TMobile SIM Card Press Menu Button this will popup APN Setting Just Press it again Press Menu Button this will popup New APN Just Add your Carrier APN, Mobile Country Code and Mobile Network Code And reboot. If you can see G or E or 3G on top Bar your Data is Activated Just follow with your Google A/c and Password and you did it
Click to expand...
Click to collapse
@Hetaldp
Thanks 8! i was going almost crazy to get around this checked almost every forum but no body could give me a suggestion like this! thanks for you now i know how to set up my own account!
WBR
ReyTech.
I was able to get into safe mode via holding down the Menu Key while booting. Open Home was giving me issues and i was unable to get past the "Android" splash screen. Booted to safe mode via the initial instructions and was able to uninstall open home. I'm using JF's 1.5 ADP w/LucidREM App2Sd image. So the "safe mode" works in the newest release. I can't account for getting past the drawing pattern thing since i don't lock my phone and not sure about the activation thing. But it does boot to safe mode
hetaldp said:
Bypassing Google Activation is not Possible in any Version
Bypassing the Drawing Pattern was Patch in RC30
For for RC30 user they are out of luck.
Click to expand...
Click to collapse
In safe mode, only stock apps are loaded. I can post the whole log if anyone wants me to. And yes, its much like windows' safe mode, in a sense.
My wife's g1 is stuck in safe mode.
I have tried the holding menu+power buttons till it boots thing but nothing.
I flashed back to jk 1.41 and nothing.
Any ideas on how to get out of this safe mode.
BigJPR said:
My wife's g1 is stuck in safe mode.
I have tried the holding menu+power buttons till it boots thing but nothing.
I flashed back to jk 1.41 and nothing.
Any ideas on how to get out of this safe mode.
Click to expand...
Click to collapse
?
what do you mean? if you hold the menu + power button, it puts it into safe mode..
boot by holding the power only? also if you know how to use adb hook up your phone and do the following in a cmd prompt
Code:
adb logcat
we may be able to find something causing it, even if it is a little late. and by jk 1.41 you mean jf right?
andonnguyen said:
In safe mode, only stock apps are loaded. I can post the whole log if anyone wants me to. And yes, its much like windows' safe mode, in a sense.
Click to expand...
Click to collapse
B-man007 said:
?
what do you mean? if you hold the menu + power button, it puts it into safe mode..
boot by holding the power only? also if you know how to use adb hook up your phone and do the following in a cmd prompt
Code:
adb logcat
we may be able to find something causing it, even if it is a little late. and by jk 1.41 you mean jf right?
Click to expand...
Click to collapse
I'm sorry, Yeah I meant Jesus freak. If by adb you mean having the setup to develop on the pc then nope, don't have that.
Now I did search this forums and did a google search and found out that if I power off the phone then press and hold both "menu & power red button" I was supposed to get rid of the safe mode, I should say get out of safe mode.
When the phone got stuck in safe mode she was running on of the first rom from JF for 1.5. I also read that if the holding down the bittons thing didn't work I should either reflash or master reset. Is master reset what you do from the phones settttings?
Maybe I'm just missing something. I'm usually not this dumb @ following directions lol. I got on my phone one of the hero rom w apps2sd so I have done some major things (for me) to the phone (this on a different phone. My phone lol). But this got me scratching my head.
Thanks for replying man.
* update
I did the "return to master settings" thing. The phone rebooted and went to the console then I did an alt+w and the thing rebooted to the first activation with the dang "safe mode" still there. Sorry if I'm having a hard time explaining this.
She don't have that new spl. Do you think she can run a non hero rom with it? I want to try and get the new radio and maybe the spl and that newer recovery image in her phone and just maybe a newer 1.5 stable non hero rom and see what happens, eventhou I think non of it has anything to do with phone being stuck on safe mode.
BigJPR said:
I'm sorry, Yeah I meant Jesus freak. If by adb you mean having the setup to develop on the pc then nope, don't have that.
Now I did search this forums and did a google search and found out that if I power off the phone then press and hold both "menu & power red button" I was supposed to get rid of the safe mode, I should say get out of safe mode.
When the phone got stuck in safe mode she was running on of the first rom from JF for 1.5. I also read that if the holding down the bittons thing didn't work I should either reflash or master reset. Is master reset what you do from the phones settttings?
Maybe I'm just missing something. I'm usually not this dumb @ following directions lol. I got on my phone one of the hero rom w apps2sd so I have done some major things (for me) to the phone (this on a different phone. My phone lol). But this got me scratching my head.
Thanks for replying man.
* update
I did the "return to master settings" thing. The phone rebooted and went to the console then I did an alt+w and the thing rebooted to the first activation with the dang "safe mode" still there. Sorry if I'm having a hard time explaining this.
She don't have that new spl. Do you think she can run a non hero rom with it? I want to try and get the new radio and maybe the spl and that newer recovery image in her phone and just maybe a newer 1.5 stable non hero rom and see what happens, eventhou I think non of it has anything to do with phone being stuck on safe mode.
Click to expand...
Click to collapse
Its no problem I'm pretty sure I understand what your saying. Your menu key isn't, stuck is it? The new SPL by Haykuro will work on any almost any ROM, Hero or not. Flashing the radio might help and probably should be done. You can also try to start from step one and go through the steps to re-root it, but DO NOT PUT THE NEW SPL ON YOUR PHONE IF YOU ARE GOING TO DO THIS. downgrading the radio and/or un-rooting while the new spl is still on the phone will brick your phone.
I don't know how the safe mode is persisting across a master-reset (Alt + W)
If you are under warranty or insurance, it might be a good idea to unroot and restore original settings, and have them look at it.
You should also wait for more input by some of the community members here as I'm still inexperienced with Android.
The wife is desperate. She went to our buddy on the tmo store and he tried everything they know on it ofcourse then he found out it was a flashed g1 and told her it might be something screwy going on with it.
At the end of the visit he got the warranty department to send her a new one because "the menu button isn't working" yeah yeah... lol
Anyways... should I un root it anyways for when I have to send it? Thanks for the help man. I've been a member here since I had a dash a couple of years ago but usually don't post cause I sually find the answers to my problems by searching... the ol art of searching ah
Thanks again... ill check the un rooting thread again and will try that.
lol i've only been here a few days and i learned a lot. the people here are generally very helpful and i find almost all of my questions answered so i don't have that many posts either.
Ya you should unroot it because you don't want to have your RMA rejected and besides.... its getting RMA'ed anyway so whats there to lose
B-man007 said:
lol i've only been here a few days and i learned a lot. the people here are generally very helpful and i find almost all of my questions answered so i don't have that many posts either.
Ya you should unroot it because you don't want to have your RMA rejected and besides.... its getting RMA'ed anyway so whats there to lose
Click to expand...
Click to collapse
ive sent back a few g1s rooted with various roms on them, i even asked tech support if it was a issue that it was rooted, let alone running a leaked version of cupcake at the time
the responce i got back both times i asked was that as long as they can get the phone back to a stock rom, it didnt matter what rom was on it, ive yet to have an issue sending back g1's with cupcake on them before cupcake was released
Dimath said:
Well... Don't you still need valid T-mobile sim-card for the first boot after unlocking?
The real reason is, I tried to use my G1 without G1 data plan (-$25 cheaper . It was Ok, I could use WiFi for internet, but I made a factory reset and was not able to pass that activation after - can not use WiFi for that.
Click to expand...
Click to collapse
If you have a SIM with no data plan, you can just bring up the settings menu, connect to WiFi, and then activate. How? Connect using adb shell and type:
Code:
am start -a android.intent.action.MAIN -n com.android.settings/.Settings
All credit goes to JesusFreke for the find:
http://forum.xda-developers.com/showthread.php?t=452316
I really do hope someone will find some interesting uses for safe mode. Since I've already activated with my Google account, Gmail and Market both worked fine for me in safe mode. The only difference I see so far is that all widgets are disabled except: Analog clock, Calendar, Music, Picture frame, and Search. It did not bypass the "connect-the-dots" security drawing pattern for me. Anyone notice some other differences in safe mode?
ive got a black g1 and its stuck on the activation screen how do i get it to the home screen !?.
elkhiid said:
ive got a black g1 and its stuck on the activation screen how do i get it to the home screen !?.
Click to expand...
Click to collapse
What do u mean stuck ? As in u dont have a data plan and want to activate it ? if so refer to this.
after installing ahome my touchscreen was a little to responsive when i dialed 1 pressing once it would dial it 2 times so i thought a factory reset would fix it when i did the factory reset my phone wont get past the flashing android im probably just going to flash back to rc29 and check with if the touch screen works like it should if it doesnt i can take it to t-mobile for a fix if it does work ill go back to jf rc33 1.42
Oh. Ok. Thanks for telling us.
nabzilla1990 said:
after installing ahome my touchscreen was a little to responsive when i dialed 1 pressing once it would dial it 2 times so i thought a factory reset would fix it when i did the factory reset my phone wont get past the flashing android im probably just going to flash back to rc29 and check with if the touch screen works like it should if it doesnt i can take it to t-mobile for a fix if it does work ill go back to jf rc33 1.42
Click to expand...
Click to collapse
First of all... let me address this before someone rips you apart here. Your question (if it is one) is a bit difficult to read. I am certainly not an english teacher but maybe a period here and there would make it easier to understand. Because I honestly don't know if you are asking a question, stating that you're having a problem with reflashing, going back to factory settings or other. I mean I had to read it 5 times!
Secondly... if you do a factory restore from the settings and you get the flashing android on boot you should let it keep flashing for a few minutes. You need to be patient because it is wiping all of your previous data/settings and restoring them to default.
Third. If it stays on the flashing android for longer then say three to five minutes (depending on how much you need to wipe) then go ahead and boot up in recovery mode and do a wipe from there. If you still get stuck on the flashing android then yes... reflash.
Fourth. Do not assume it is an app that causes this problem unless you are CERTAIN of it. Hundreds if not thousands of people have downloaded this app (including myself) and have not had a similar problem. Maybe do a search for the app name and read what people are saying about it. If it is the app then believe me you won't be the only one commenting. If you're lucky there will be a fix so you won't have to wipe or reflash.
Finally... every so often (especially before making a major change like apps to sd, themes, etc) it'll be a good idea to do a backup with Nand so even if you do end up messing something up (by app or user error) you can always reflash your image to your phone.
Good luck!
EDIT: Whoops! Wrong thread!
I'm very sorry for my poor English but my story is after installing ahome
everything was fine until I rebooted my phone. After rebooting the phone I
tried dialing a number and when I pressed a number once the it would dial
the number twice for example when dialing 7 instead of only dialing the
number 7 it would dial 77, or when using useful switchers turning off the wifi I
would try to check the wifi on but with one push it would check and uncheck
the wifi. Later I did a factory data reset and rebooted the phone I couldn't get
past the flashing android. I reverted back to stock rc33 just in case its a
hardware problem I can let t-mobile know thanks for the replies
i doubt it's a hardware problem.
i had the same problem, coincidentally after installing aHome; i was unable to get past the "flashing android" screen. The first reboot that i did, though, was after using the JF auto-updater app, so i'm not entirely sure where the problem lies.
long story short, i wiped my system, and am now in the process of installing Windows and the Android SDK to my system so i can do a restore.
thanks im gonna go back to root then
yeah, aHome still has lots of thigns to be fixed specially that force close issue every time u return to home :/ i liek dxtop better dont feel like scrolling tru 10 pages like the iphone..
How can I disable Sprint hands-free-activation after boot??
every time I boot ot hard reset I get this message of trying to activate then fail
how can I stop this from starting
thanks
What exactly is sprint hands free activation? I'm on sprint & I've never heard of this. But check your startup folder & see if that program is in there.
Hi,
Same thing here. I bought an unlocked sprint phone. I'm using it on another carrier. Each time I make a soft reset it boots up, starts Flow 3D, and then launches a screen with the title Sprint hands-free-activation.
Because I am on another carrier it can't connect, so after a minute or so, it displays an error message, with the instruction that if you want to reattempt connection you should go to All settings => System => Update Profile
In my startup folder I got the following items:
\Windows\BTTrayCE.exe
\Windows\HTCStartUp.exe
\Program Files\S2U2\iLock2.exe
\Windows\PKG.exe
poutlook.exe
\windows\voicecmd.exe
Any ideas? Thank you in advance!
Sorry for bumping a really old thread here, but I'm having troubles with this as well. Any ideas?
Thanks.
- 2 Bunny
ACTIVATION Reply
Any new updates on this?
- 2 Bunny
ANY UPDATES ON THIS QUESTION Reply
Any updates on this?
- 2 Bunny
This came up for the first time for me last week. My phone kept on rebooting and then attempting "hands free activation". Eventually my phone told me that it had attempted too many times and that I needed to do hard reset it. I am using the stock wm 6.5 with sense and had not installed any new apps in months. It started while driving and using google maps. If I hit "cancel" while hands free activation is attempting i am able to regain control of my phone but it was sluggish. I was not able to find a fix and eventually I hard reset my phone and the problem went away.
I had this problem after I provisioned my Telus phone using the Sprint setting by accident after flashing a custom rom.
After a bunch of searching I found that going into the registry and deleting HKLM\Services\LaunchOMC the pop up never came back again.
I don't know if it has any adverse effects if you are actually on the Sprint network but it worked for me anyways.
Other then that the only thing I found that would fix the problem is a hard reset.
Here's the threads that pointed me in the right direction.
http://forum.ppcgeeks.com/htc-touch-pro/50148-touch-pro-services-guide.html
http://forum.ppcgeeks.com/htc-touch-pro-2/85027-please-help-explain-build-database-services-apps-auto-run-tp2s.html
PROBLEM SOLVED HOORAY Reply
frank0 said:
This came up for the first time for me last week. My phone kept on rebooting and then attempting "hands free activation". Eventually my phone told me that it had attempted too many times and that I needed to do hard reset it. I am using the stock wm 6.5 with sense and had not installed any new apps in months. It started while driving and using google maps. If I hit "cancel" while hands free activation is attempting i am able to regain control of my phone but it was sluggish. I was not able to find a fix and eventually I hard reset my phone and the problem went away.
Click to expand...
Click to collapse
Ironically, a hard reset never fixed it for me. I have thought that it might be because I am on Boost Mobile and my configuration and information might be a bit different.
trevoroni said:
I had this problem after I provisioned my Telus phone using the Sprint setting by accident after flashing a custom rom.
After a bunch of searching I found that going into the registry and deleting HKLM\Services\LaunchOMC the pop up never came back again.
I don't know if it has any adverse effects if you are actually on the Sprint network but it worked for me anyways.
Other then that the only thing I found that would fix the problem is a hard reset.
Here's the threads that pointed me in the right direction.
http://forum.ppcgeeks.com/htc-touch-pro/50148-touch-pro-services-guide.html
http://forum.ppcgeeks.com/htc-touch-pro-2/85027-please-help-explain-build-database-services-apps-auto-run-tp2s.html
Click to expand...
Click to collapse
I probably should've told ya'all this last week, but I might have found a fix for the problem: In Caulkin's/OMJ's/OAT's Kitchen, uncheck "carrier - sprint", and select the "Carrier - Generic" instead. I've been running for the last few days now like that and have had zero problems with this, and I think I have finally escaped the elusive "hand free activation problem. And no, this is not an April first joke either.
- 2 Bunny
frank0 said:
This came up for the first time for me last week. My phone kept on rebooting and then attempting "hands free activation". Eventually my phone told me that it had attempted too many times and that I needed to do hard reset it. I am using the stock wm 6.5 with sense and had not installed any new apps in months. It started while driving and using google maps. If I hit "cancel" while hands free activation is attempting i am able to regain control of my phone but it was sluggish. I was not able to find a fix and eventually I hard reset my phone and the problem went away.
Click to expand...
Click to collapse
Same problems here. Sprint cdma touch pro 2 with stock ROM.
I would find the phone keeps shutting itself off.
Finally able to do backup of contacts and hard reset. Restore contacts and lost all my text messages. Also lost all addresses with-in the contacts.
Hopefully this last.
GOOD LUCK Reply
newuser02 said:
Same problems here. Sprint cdma touch pro 2 with stock ROM.
I would find the phone keeps shutting itself off.
Finally able to do backup of contacts and hard reset. Restore contacts and lost all my text messages. Also lost all addresses with-in the contacts.
Hopefully this last.
Click to expand...
Click to collapse
If a hard reset doesn't help, you'll need to try to either make that adjustment in the kitchen that I was talking about earlier, or try that registry tweak. I've flashed more ROMs that I had cared to have counted to my Diamond (the equivalent of a hard reset every time), and it never fixed it for me. Hopefully you have better luck though.
- 2 Bunny
probably you intrested this way (visit page 3)
error data
Disabling Hands-Free Avctivation on HTC TP2 Sprint.
Note: Attached Cabinet files must be used accordingly!!!
1)Windows Mobile 6.1 use the cabinet file marked 6.1...
2)Windows Mobi le 6.5 use the cabinet file marked 6.5...
***Let me know if these Cabs resolved the proble!
"ALEXANDER OF PERSIA"
Hi I just recently flashed my Pro 2 to Sprint and the phone works great. However, I do have one issue and that is the internet. When it tries to contact Sprint for programming it comes back in error 1012. Is there something I am missing as Sprint says it is a phone issue and of course I can't take it to them for them to look at it Like I said, everything else works fine just no data. BTW I am a donator and love you work, Thanks so much for your efforts. Any help would be greatly appreciated.
This happens to me sometimes after a flash or after an ESN swap. You just need to re-provision your data. Go to your settings & under the system tab select Update Profile & let it do its thing. If it doesn't work the first time, try it a couple more times. I have found that sometimes it doesn't always take the first time.
If you don't have these options under your settings menu, just DL the attached cab & install it.
kabuk1 said:
This happens to me sometimes after a flash or after an ESN swap. You just need to re-provision your data. Go to your settings & under the system tab select Update Profile & let it do its thing. If it doesn't work the first time, try it a couple more times. I have found that sometimes it doesn't always take the first time.
If you don't have these options under your settings menu, just DL the attached cab & install it.
Click to expand...
Click to collapse
Actually it is a bit more complicated as this is a Verizon unit flashed to Sprint. I have all those settings but they just come back errors 1012.
Hello .. I have my HTC hero back on sprint. but no EVDO or DATA connectiuon at all.. I went to the corporate store and of course the MSL code did not work.. so i told the guy well use 000000 and the guy said .. so u messed with the phone...and i had to say yes...therefore they are not messing with it at all...even when i putted the right MSL.. L*( so. what can I do to get my EVDO DATA back?
I can make calls etc...
my other question is...
if you flash your phone..with STOCK(RADIO,STOCK APPS) and you changed the MSL before...will the STOCK flash do all that it suppose to do?
I had the same sort of thing happen to me when I was trying to pass a rooted Pre to a friend. Using the RUU might sort it out, if it doesn't call customer care and ask them to send out the hands-free provisioning signal again. That will put the right info on your phone. Most of all, don't panic All will be well once again.
That's a problem..the hands free activation starts working when you turn oin the phone but it does not complete it gives an error 1012
linkinx64 said:
That's a problem..the hands free activation starts working when you turn oin the phone but it does not complete it gives an error 1012
Click to expand...
Click to collapse
that's probably due to the MSL not matching the one on file. have you tried rewriting the correct MSL code to the phone? the handsfree activation and profile update should work after that.
Yes I did that...They gave me the MSL...and It does matches the one on file...I am going to try using the RUU again ..
fix
Take the phone back to the store all they have to do is reprovision the phone. If the won't work on the.phone factory reset the phone. I work for Sprint and either will work.
But I am thinking that Update Profile...and Hands Free activation need a EV or 3g whatever connection...right? I don't have it there is no ICON
Just to make sure.. I am running the RUU properly...I have to go to the bootloader( 3 android skaters) and select Fastboot right?
3 things I can think of that worked for me the other day, you will need your MSL and do a ##RTN# (##786#) hit menu then reset. It will ask for MSL but it will also delete everything. should work as long as you have 1.5 based off the 1.29 or 1.56.. Or you can try ##DATA# (##3282#) and reset the data profile. If that does not work call sprint or go into your local store and have them reset your Vision username. 1 of those 3 things should get you where you need to be. If they do not work it is more than likely hardware related.
Just wanted to note as I am still an active employee for sprint as well, a data provision will not work, they will only be able to go these routes in this case, so def. back up any information you may want to keep if you have not already.
ok thanks for all the replies...I just came from a Sprint store, and they guy said that my DATA was not provision properly and I have to wait 1 hour take out the battery ... and turn the phone on again..that should do it...if it does not I ll call Sprint and have them reset my Vision Password ... Thankss!
Ok I think I know what's the problem...First I don't have a recovery thing....HOME+POWER ON brings me to a Exclamation ICON I guess there is where my info should be ... and because the phone was rooted before that image is gone...so the ##3282# USERNAME menu is empty...where can I get that info? that suppose to be there? IP, etc
Your data information will populate automatically once provisioning completes, Id try calling tech support having them reset your vision user name not password then preforming a RTN or doing the RUU prior which should reset everything to what it needs to be prior to root.
travo1 said:
Your data information will populate automatically once provisioning completes, Id try calling tech support having them reset your vision user name not password then preforming a RTN or doing the RUU prior which should reset everything to what it needs to be prior to root.
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thanks man
FIX
It is not the username and password. It is the fact that the phone is not recognizing there is a network available i have seen this issue a bunch of times. you are going to have to do a hard reset (not a ##786#)or you can take it back to the store and have them provision the phone through icss.
I have done Hard Resets more than 5 times. now ... So i am getting a new phone, and that's it .. I'm tired of goind around with my phone..having i consirderation that my phone was in Metropcs and then to Sprint , maybe that screwed something, ahd the guys over in the corporate store don't want to work on it.
if you were in my area i would help!!
linkinx64 said:
I have done Hard Resets more than 5 times. now ... So i am getting a new phone, and that's it .. I'm tired of goind around with my phone..having i consirderation that my phone was in Metropcs and then to Sprint , maybe that screwed something, ahd the guys over in the corporate store don't want to work on it.
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Hard resets will do nothing... Run the RUU... Your MSL has no ties to your provisioning.. So I don't know why that keeps coming up.. I'm not sure how Metro does things, but to take that ESN to another carrier usually needs a radio flash and if they had done that, you will not be able to use it unless you reflash the sprint RUU...
You cannot exchange a phone that you have maliciously changed... It has nothing to do with the phone, its the user....
azyouthinkeyeiz said:
Hard resets will do nothing... Run the RUU... Your MSL has no ties to your provisioning.. So I don't know why that keeps coming up.. I'm not sure how Metro does things, but to take that ESN to another carrier usually needs a radio flash and if they had done that, you will not be able to use it unless you reflash the sprint RUU...
You cannot exchange a phone that you have maliciously changed... It has nothing to do with the phone, its the user....
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I have run the RUU several times aswell, and I have insurance on the phone, so I hope I can get one tomorrow.
azyouthinkeyeiz said:
You cannot exchange a phone that you have maliciously changed... It has nothing to do with the phone, its the user....
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Hey, he bought the phone. There is nothing 'malicious' about him modifying or customizing 'his' phone. The only thing malicious here is your attitude. Well, that and the phone company Nazis warping the brilliant idea that Google had when the Android was first conceived. It wasn't supposed to be about control, or about 'nickle and dime-ing' their customers to death reselling features that are already built into the OS.
Grow a soul, or at least a pair.