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How can I disable Sprint hands-free-activation after boot??
every time I boot ot hard reset I get this message of trying to activate then fail
how can I stop this from starting
thanks
What exactly is sprint hands free activation? I'm on sprint & I've never heard of this. But check your startup folder & see if that program is in there.
Hi,
Same thing here. I bought an unlocked sprint phone. I'm using it on another carrier. Each time I make a soft reset it boots up, starts Flow 3D, and then launches a screen with the title Sprint hands-free-activation.
Because I am on another carrier it can't connect, so after a minute or so, it displays an error message, with the instruction that if you want to reattempt connection you should go to All settings => System => Update Profile
In my startup folder I got the following items:
\Windows\BTTrayCE.exe
\Windows\HTCStartUp.exe
\Program Files\S2U2\iLock2.exe
\Windows\PKG.exe
poutlook.exe
\windows\voicecmd.exe
Any ideas? Thank you in advance!
Sorry for bumping a really old thread here, but I'm having troubles with this as well. Any ideas?
Thanks.
- 2 Bunny
ACTIVATION Reply
Any new updates on this?
- 2 Bunny
ANY UPDATES ON THIS QUESTION Reply
Any updates on this?
- 2 Bunny
This came up for the first time for me last week. My phone kept on rebooting and then attempting "hands free activation". Eventually my phone told me that it had attempted too many times and that I needed to do hard reset it. I am using the stock wm 6.5 with sense and had not installed any new apps in months. It started while driving and using google maps. If I hit "cancel" while hands free activation is attempting i am able to regain control of my phone but it was sluggish. I was not able to find a fix and eventually I hard reset my phone and the problem went away.
I had this problem after I provisioned my Telus phone using the Sprint setting by accident after flashing a custom rom.
After a bunch of searching I found that going into the registry and deleting HKLM\Services\LaunchOMC the pop up never came back again.
I don't know if it has any adverse effects if you are actually on the Sprint network but it worked for me anyways.
Other then that the only thing I found that would fix the problem is a hard reset.
Here's the threads that pointed me in the right direction.
http://forum.ppcgeeks.com/htc-touch-pro/50148-touch-pro-services-guide.html
http://forum.ppcgeeks.com/htc-touch-pro-2/85027-please-help-explain-build-database-services-apps-auto-run-tp2s.html
PROBLEM SOLVED HOORAY Reply
frank0 said:
This came up for the first time for me last week. My phone kept on rebooting and then attempting "hands free activation". Eventually my phone told me that it had attempted too many times and that I needed to do hard reset it. I am using the stock wm 6.5 with sense and had not installed any new apps in months. It started while driving and using google maps. If I hit "cancel" while hands free activation is attempting i am able to regain control of my phone but it was sluggish. I was not able to find a fix and eventually I hard reset my phone and the problem went away.
Click to expand...
Click to collapse
Ironically, a hard reset never fixed it for me. I have thought that it might be because I am on Boost Mobile and my configuration and information might be a bit different.
trevoroni said:
I had this problem after I provisioned my Telus phone using the Sprint setting by accident after flashing a custom rom.
After a bunch of searching I found that going into the registry and deleting HKLM\Services\LaunchOMC the pop up never came back again.
I don't know if it has any adverse effects if you are actually on the Sprint network but it worked for me anyways.
Other then that the only thing I found that would fix the problem is a hard reset.
Here's the threads that pointed me in the right direction.
http://forum.ppcgeeks.com/htc-touch-pro/50148-touch-pro-services-guide.html
http://forum.ppcgeeks.com/htc-touch-pro-2/85027-please-help-explain-build-database-services-apps-auto-run-tp2s.html
Click to expand...
Click to collapse
I probably should've told ya'all this last week, but I might have found a fix for the problem: In Caulkin's/OMJ's/OAT's Kitchen, uncheck "carrier - sprint", and select the "Carrier - Generic" instead. I've been running for the last few days now like that and have had zero problems with this, and I think I have finally escaped the elusive "hand free activation problem. And no, this is not an April first joke either.
- 2 Bunny
frank0 said:
This came up for the first time for me last week. My phone kept on rebooting and then attempting "hands free activation". Eventually my phone told me that it had attempted too many times and that I needed to do hard reset it. I am using the stock wm 6.5 with sense and had not installed any new apps in months. It started while driving and using google maps. If I hit "cancel" while hands free activation is attempting i am able to regain control of my phone but it was sluggish. I was not able to find a fix and eventually I hard reset my phone and the problem went away.
Click to expand...
Click to collapse
Same problems here. Sprint cdma touch pro 2 with stock ROM.
I would find the phone keeps shutting itself off.
Finally able to do backup of contacts and hard reset. Restore contacts and lost all my text messages. Also lost all addresses with-in the contacts.
Hopefully this last.
GOOD LUCK Reply
newuser02 said:
Same problems here. Sprint cdma touch pro 2 with stock ROM.
I would find the phone keeps shutting itself off.
Finally able to do backup of contacts and hard reset. Restore contacts and lost all my text messages. Also lost all addresses with-in the contacts.
Hopefully this last.
Click to expand...
Click to collapse
If a hard reset doesn't help, you'll need to try to either make that adjustment in the kitchen that I was talking about earlier, or try that registry tweak. I've flashed more ROMs that I had cared to have counted to my Diamond (the equivalent of a hard reset every time), and it never fixed it for me. Hopefully you have better luck though.
- 2 Bunny
probably you intrested this way (visit page 3)
error data
Disabling Hands-Free Avctivation on HTC TP2 Sprint.
Note: Attached Cabinet files must be used accordingly!!!
1)Windows Mobile 6.1 use the cabinet file marked 6.1...
2)Windows Mobi le 6.5 use the cabinet file marked 6.5...
***Let me know if these Cabs resolved the proble!
"ALEXANDER OF PERSIA"
Picked up my phone at radio shack and after 3 hrs it hadn't become active on the Sprint network yet. Whenever I tried to place a call it would tell me this phone was not authorized.
Called Sprint and they gave me directions to manually activate it on the network, figured I would share with anybody who has the same problem.
Need to double check they have the correct ESN in their system. It can be read off the box or off the back of the phone under the battery.
Next, they'll give you your MSL (six digit number) to enter, ##XXXXXX# .
Choose edit from the menu and then enter your mobile phone number into the mobile directory number and MSID fields. Hit Menu->Commit.
It will reboot the phone and when it comes up, starts hands free activation. Go ahead and hit cancel, since we manually set it up. Skip the updates and it should be activate on the network now!
joeykrim said:
Picked up my phone at radio shack and after 3 hrs it hadn't become active on the Sprint network yet. Whenever I tried to place a call it would tell me this phone was not authorized.
Called Sprint and they gave me directions to manually activate it on the network, figured I would share with anybody who has the same problem.
Need to double check they have the correct ESN in their system. It can be read off the box or off the back of the phone under the battery.
Next, they'll give you your MSL (six digit number) to enter, ##XXXXXX# .
Choose edit from the menu and then enter your mobile phone number into the mobile directory number and MSID fields. Hit Menu->Commit.
It will reboot the phone and when it comes up, starts hands free activation. Go ahead and hit cancel, since we manually set it up. Skip the updates and it should be activate on the network now!
Click to expand...
Click to collapse
So, it is safe to turn on the phone? It won't automatically install the OTA update?
Saturn2K said:
So, it is safe to turn on the phone? It won't automatically install the OTA update?
Click to expand...
Click to collapse
no, i twont auto install anything. it prompts you for each update and you can choose yes or no. in fact, mine actually skipped checking for software updates and only checked for PRL update and firmware update. it updated the PRL but no firmware update.
Bmtx16
When you mention "Menu", I'm assuming you mean the EPST menu? ##3282#? I can access and edit all that information using that programming code.
Bmtx16 said:
When you mention "Menu", I'm assuming you mean the EPST menu? ##3282#? I can access and edit all that information using that programming code.
Click to expand...
Click to collapse
wow, old thread to be bumped. i almost didnt believe it was really mine when i saw my name on it.
the directions I was given over the phone from sprint were, just as stated in the OP, to use the ##MSL# menu, not the ##DATA# (##3283#) menu to provision the phone programming it for use on the Sprint network.
I did this several times and believe it updated my PRI from 1.34 to 1.40. Is this possible? I have been seeing over the forum that a ##768# Factory Reset will cause it to Hands-Free Activation and trying several times can get you back up to 1.40PRI however doing a ##3282#, Edit Mode, Data Profile Restore gets you to the same point and I am pretty sure this is what caused me to get back to the 1.40pri and avoid a Factory Reset. Is this at all possible Joey?
TheMike1 said:
I did this several times and believe it updated my PRI from 1.34 to 1.40. Is this possible? I have been seeing over the forum that a ##768# Factory Reset will cause it to Hands-Free Activation and trying several times can get you back up to 1.40PRI however doing a ##3282#, Edit Mode, Data Profile Restore gets you to the same point and I am pretty sure this is what caused me to get back to the 1.40pri and avoid a Factory Reset. Is this at all possible Joey?
Click to expand...
Click to collapse
well if it really worked for you, i'm guessing it is. doesn't surprise me, i dont see why a data wipe would be necessary to update the PRI. So far Factory Reset has failed me twice, both on Fresh 3.1.0.1 and Stock Froyo (rooted). I'm now trying your Profile Restore trick.. i'll report back soon.
edit: didn't work, but i'm guessing it would work for those that the factory reset worked for. i'm going to keep trying, as some people have said it took 10 times!
Going to continue the old thread bump by saying there were issues with CDMA provisioning today. Might want to try again this weekend.
OneStepAhead said:
well if it really worked for you, i'm guessing it is. doesn't surprise me, i dont see why a data wipe would be necessary to update the PRI. So far Factory Reset has failed me twice, both on Fresh 3.1.0.1 and Stock Froyo (rooted). I'm now trying your Profile Restore trick.. i'll report back soon.
edit: didn't work, but i'm guessing it would work for those that the factory reset worked for. i'm going to keep trying, as some people have said it took 10 times!
Click to expand...
Click to collapse
It took me SEVERAL tries I just kept doing it because it seemed doing it with the Factory Reset was the same way, just keep doing it and hope that eventually you end up with 1.40. This just avoided the factory resets for me
Just picked up the Viewsonic G Tablet. Got it back to my office, charged it, powered it on and the first thing i see is force close...wtf!
I am new to all of this so any suggestions need to be rather detailed.
Thanks
uncledavek said:
Just picked up the Viewsonic G Tablet. Got it back to my office, charged it, powered it on and the first thing i see is force close...wtf!
I am new to all of this so any suggestions need to be rather detailed.
Thanks
Click to expand...
Click to collapse
If you can get to the factory reset in the settings menu that would the first thing to do. And then check for an update. Make sure you set the wifi to not turn off and I would keep the screen from shutting off while downloading the update. Check in settings "about Device". If your not 3389 or higher then you need to update
I had this problem back in November when I first got my tab. Even though nothing seemed to work right, I was able to connect it to my desktop and push across clockworkmod v .08 and a custom rom. So, I never used the original rom more than 10 minutes.
If you can't get it connected while booted in original rom, then Bekit's NVFLash full restore procedure works really well. Just follow the steps carefully and it's a quick and painless factory reset to a known working rom.
These things are virtually unbrickable (is that a word?).
uncledavek said:
Just picked up the Viewsonic G Tablet. Got it back to my office, charged it, powered it on and the first thing i see is force close...wtf!
I am new to all of this so any suggestions need to be rather detailed.
Thanks
Click to expand...
Click to collapse
badfrog is correct. If you factory reset the device it should be fine from there - then you set up your wifi and get the update.
Go into your app drawer and choose Settings. I don't remember if you can do it from the menu button as I'm on a different launcher.
Inside Settings go to Security and select Factory Data Reset. Do this, the unit will reboot and come back up at which point you'll be asked to set it up. It may take some time. Set your Date and Time correctly and set up your Wifi and such.
Once that's done you'll likely get a prompt to update very soon after Wifi connects. DO NOT DO IT, yet.
Within Settings, go into Display and set the Display Timeout to Never.
This ensures that the tablet doesn't sleep or turn off your wifi while it's downloading the update. It's not likely to happen but if your connection is on the slow side and the timeout is set too low, it can mess things up.
Once you've done that, proceed to let the tablet update itself. Again, it may take a bit of time.
Once it's done, make sure you take not of what you have. You'll find this information under Settings in the About section. The last version I got was 3389 - but something newer MAY be there for you. If you get anything less than 3389 then you will have to wait until you get another notification for an update. I don't remember how they work - but I THINK you should get the newest one there.
Once you've confirmed you're on the most current build, It may not be absolutely necessary to do it, but I would factory reset again just to clear the 'gunk' of the older TnT out in case there is actually any.
When I got mine and powered it on the 1st time, I got a bunch of FCs. I powered off and then on, and no more FCs, and it was fine after that. I think I posted asking about that, and someone (roebeet, I think) said it was a known problem. I don't remember the TNT version, but it was the one before 3389, or one before the one before 3389.
Jim
It is a known problem, especially with the older firmware. Sometimes the FC's are so bad that you can't even get into the settings to do a data wipe.
I've actually called CS about this, as an example of why they need an offline updater of some kind to get around issues like these. Suggestion: if you don't want to install clockworkmod, at least try to update the firmware to the latest and greatest, via one of the newer stock ROMs we're retrieved:
http://forum.xda-developers.com/showthread.php?t=842000
That might get you enough access to get into the Settings menu and do the factory restore.
Hi to all, I'm writing here because I had my first problems with my v970 (with etotalk rom). This evening I checked my mobile and I found that none of the sim was active (I was not in airplane mode) and I could not activate them, as if they were not in their slots. Meanwhile the upper part of the device began to heat up, so I tought it could be an antenna/receiver problem. I almost forgot to say that I installed Truecaller (deleting Contapps) and updated facebook and few others apps less than one hour before the event, but I already uninstalled them to exclude some of the possible causes. I'll gladly listen to any advice. Thank's in advance. GL
Restart, and see if it continues.
Already tried a lot of times, with or without sim cards. I also noticed an abnormal use of battery.
When did the problem start? What did you do before it started? Does your cellphone always have no signal, or does it come & go (sometimes SIM works, sometimes it doesn't)? Have you checked your APN settings?
post-mortem said:
When did the problem start? What did you do before it started? Does your cellphone always have no signal, or does it come & go (sometimes SIM works, sometimes it doesn't)? Have you checked your APN settings?
Click to expand...
Click to collapse
The problem started yesterday and I never experimented It till now. As I Said, before I encountered It, I updated some apps from the market and I changed the default caller manager (should I call It in this way?) with Truecaller. I also deleted my sim contacts
. I can't check apn because there are no apns to check (Android shows me the voice "mobile networks" but I can't select it
Update: I tried to restore the original rom, but the problem persists. I also made a check with the recovery, and it shows me that the device cannot detect sim cards. I begin to think that it's an hardware problem (ouch). Am I right?
What did you do in recovery that checks SIM cards? Are you talking about CWM recovery?
post-mortem said:
What did you do in recovery that checks SIM cards? Are you talking about CWM recovery?
Click to expand...
Click to collapse
Nope, it's the faulty recovery that etotalk sent me with the phone. I would like to install the cwm and flash another rom, but I'll leave that as the last option
If the recovery they sent you is faulty, then what good is it? If there's a custom recovery available for your phone, you might as well go with it, not that it'll solve anything by itself.
You might try inserting some kind of shim along with the SIM card to see if the extra pressure help make contact with the leads. Careful, of course, that whatever you stick in there doesn't stay behind.
post-mortem said:
If the recovery they sent you is faulty, then what good is it? If there's a custom recovery available for your phone, you might as well go with it, not that it'll solve anything by itself.
You might try inserting some kind of shim along with the SIM card to see if the extra pressure help make contact with the leads. Careful, of course, that whatever you stick in there doesn't stay behind.
Click to expand...
Click to collapse
I know about the recovery, but I was trying to don't invalidate the warranty (as if I'll ever use it...). Now I'm charging the phone, it's already the third time today...
Aw, heck. If you've got warranty, just send it in.
post-mortem said:
Aw, heck. If you've got warranty, just send it in.
Click to expand...
Click to collapse
Yep, I've got warranty, but sending it in China will cost me almost as much as buying a new one
Ok, I flashed a recovery and a custom rom, but nothing happened.The signal is still absent and the antenna heats up the same way as before. I tried to enter engineer mode and it shows me messages as "com.android.internal.telephony.CommandExcepti on: RADIO_NOT_AVAILABLE", "3G off. Cannot set", ecc... It also shows me "invalid IMEI" if I try to look at it and I cannot change it back with the AT +EGMR command (it says "Radio on" and "SIM State: ABSENT", altough the SIM card is in its slot).
I think you have to crack the case.
ArcheoGian said:
Ok, I flashed a recovery and a custom rom, but nothing happened.The signal is still absent and the antenna heats up the same way as before. I tried to enter engineer mode and it shows me messages as "com.android.internal.telephony.CommandExcepti on: RADIO_NOT_AVAILABLE", "3G off. Cannot set", ecc... It also shows me "invalid IMEI" if I try to look at it and I cannot change it back with the AT +EGMR command (it says "Radio on" and "SIM State: ABSENT", altough the SIM card is in its slot).
Click to expand...
Click to collapse
Hmmm... if your phone is reporting invalid IMEI numbers then I would try first to get that working as it should. Read this tutorial and re-write your IMEI numbers.
Then I would try the latest stock ROM, which is available on ZTE support website. Here is the direct link to the ROM.
If your phone still doesn't work after that, then I'm afraid you have a hardware problem.
I have had the telephone for more than one month with no problem. Trying every ROM made by Bruno with no problem at all with signal, but...
About 4 days ago, I started suffering exactly the same problems stated by ArcheoGian. I have tried everything (installing older Roms, rebooting, changing SIMs from 1 to 2, etc.) but unfortunately with no success. I just have to try to install the original ROM, but I supose it will be the same.
Afer a few reboots, I can make the telephone to search for a network, it founds it, it connects, it transfers data, I can make calls, but ramdomly (can be after 30 seconds, 30 minutes or maximum one hour) it disconnects and the red X of death (Xbox 360 times ) appears on top of the screen.
I can try to go and return from airplane mode, or search for networks that it won't re-connect.
I fear it can become a typical problem for this phone.
I am "delighted" to send it back to China and wait for two months to get it back (after explaining it to the seller and so on). Fingers crossed
@prinxo: did you buy it from eto...k? (I don't know if I can write the entire name of the seller)
Update: I tried everything it was told me (except to crack the case, at least not yet...), my last hope is to manually insert the IMEIs inside the data folder. There's just one problem: none of the methods suggested in the link posted by bcgngm works on my phone, so I need to generate the IMEIs whit my pc (I couldn't open the exe with windows 7, I'll try with win xp in a while, otherwise I have to ask someone to create it for me).
ArcheoGian said:
@prinxo: did you buy it from eto...k? (I don't know if I can write the entire name of the seller)
Click to expand...
Click to collapse
No, I bought it from another seller at Aliexpress.
As I thought: I tried to re-install an original ROM, and everything remains the same. I thought I was successfull but after one hour the phone disconnected itself from the network. After that moment, I need about 3 re-boots to get signal again and it lasts for just a few minutes.
At this point, I would disregard a software problem.
Happy happy to have to send it back to China.
ArcheoGian said:
Update: I tried everything it was told me (except to crack the case, at least not yet...), my last hope is to manually insert the IMEIs inside the data folder. There's just one problem: none of the methods suggested in the link posted by bcgngm works on my phone, so I need to generate the IMEIs whit my pc (I couldn't open the exe with windows 7, I'll try with win xp in a while, otherwise I have to ask someone to create it for me).
Click to expand...
Click to collapse
Why do you say it is not working? My preferred method is to use the adb commands (and for that you have to install Android SDK). Don't forget that when you type the commands there is no output message on the screen. The phone has to be restarted so that changes take effect.
bgcngm said:
Why do you say it is not working? My preferred method is to use the adb commands (and for that you have to install Android SDK). Don't forget that when you type the commands there is no output message on the screen. The phone has to be restarted so that changes take effect.
Click to expand...
Click to collapse
The third and the fourth ones are the only methods to restore IMEI I didn't try, just because I never used sdk and adb (and I'm not sure to be able to use them). I followed the others options (I also created the IMEI file with the russian program), but it continues to show me the "invalid IMEI" message. Can you help me, maybe showing me a good walkthrough?
This ADB Tutorial looks easy to follow. Check it out!
Device is locked and never been rooted. Took the 5.1.1 update and apps like Netflix and HBO GO fail unerringly after 1-5 minutes of streaming.
Somethings...
-Neither app actually crashes to the desktop. It crashes to the apps main menu.
-Both apps attempt to "redraw" (3-4 times in quick succession) after the player fails, then I can usually reload the video.
I have...
-Cleared data/cache
-uninstall/reinstall the apps
-did a full factory reset
ANY thoughts would be really appreciated. Not having much like finding any resolution here. Thx in advance
I have the same problem. I have flashed the latest firmware with Kies and Odin to make sure there were not issues and still Netflix stops playing as does Youtube, Plex etc...
I have spent around 8 hours trying to find a fix to no avail. I made sure that Display > Smart screen options were disabled. In developer options I checked Force GPU rendering and Turn off hardware overlays. I also tried and unending list of other settings to no avail. Does anyone have any ideas?
Thanks Chris
Khazaad said:
Device is locked and never been rooted. Took the 5.1.1 update and apps like Netflix and HBO GO fail unerringly after 1-5 minutes of streaming.
Somethings...
-Neither app actually crashes to the desktop. It crashes to the apps main menu.
-Both apps attempt to "redraw" (3-4 times in quick succession) after the player fails, then I can usually reload the video.
I have...
-Cleared data/cache
-uninstall/reinstall the apps
-did a full factory reset
ANY thoughts would be really appreciated. Not having much like finding any resolution here. Thx in advance
Click to expand...
Click to collapse
Go in to About Device in Settings. Does your status show "custom?" If it does, remove your SD card and transfer the files on it to your PC. Reformat the card on your Note and afterwards put the files back on it. There's a strange SD card glitch that occasionally causes the system status to show custom when it's not.
BarryH_GEG said:
Go in to About Device in Settings. Does your status show "custom?" If it does, remove your SD card and transfer the files on it to your PC. Reformat the card on your Note and afterwards put the files back on it. There's a strange SD card glitch that occasionally causes the system status to show custom when it's not.
Click to expand...
Click to collapse
No my Device Status is Official. I tried using a different launcher "Google Now" hoping that a more simple launcher might clear things up but no luck. Netflix stops playing after a couple of minutes and youtube pauses. I want to be clear Netflix does not crash it just goes back to the menu where I can hit play again.
This fixed my tablet!
I may have found a fix. At least this fixed the issue for me.
The Back Story: (for you to compare similarities in device errors)
I have been having the same which started after the update. and my tablet has never been rooted either. I chatted with Samsung several times. They acted like this has never happened before and they kept saying it might be a bad wifi antenna. Which sounded like BS since I was able to surf the web and even watch youtube through chrome no problem. If I tried to watch videos on youtube, netflix, vudu it would reset as you mentioned. I even noticed that when I was using Polaris word it would erase everthying I had written randonmly. Samsung also tried to say it could be the app itself. Which I instantly doubted since the apps are made by different companies. I did the factory reset. I even took the tablet to Best Buy to have them do a system re-flash with no luck. I almost sent the tablet to samsung to have them try to fix it, but I had a feeling it was something easy to fix and I could save myself money.
THE FIX:........ I have no clue why this worked. If anyone knows why it worked I sure wouldn't mind hearing your thought!
1. Pop the sim card out.
2. Try playing videos on your apps. (Be sure to check a couple apps) It worked like a charm for me. I dont think I had to reboot to get it to work, but the fix stays after a reboot.
3. What you do not want to do is put the sim card back in because you will have the issue again.
- If you do put the card back in dont worry. You can simply remove it again and it will work again.
One thing to keep in mind.....I stopped my subscription on my verizon data plan. So it doesn't matter to me if the sim card is in. So If you still use Verizon Data plan and this fix worked then you should contact Verizon and let them know whats going on. Maybe you just need a new Sim Card. Like I said I don't know why it worked, but it did. I had data turned off completely so my device shouldn't have been trying to use anything other than wifi.
Please let me know if this works for you as well!
Thanks are always welcome!
****Please keep in mind that anything you try is done so by your own free will and I am in no way liable. ***
Khazaad said:
Device is locked and never been rooted. Took the 5.1.1 update and apps like Netflix and HBO GO fail unerringly after 1-5 minutes of streaming.
Somethings...
-Neither app actually crashes to the desktop. It crashes to the apps main menu.
-Both apps attempt to "redraw" (3-4 times in quick succession) after the player fails, then I can usually reload the video.
I have...
-Cleared data/cache
-uninstall/reinstall the apps
-did a full factory reset
ANY thoughts would be really appreciated. Not having much like finding any resolution here. Thx in advance
Click to expand...
Click to collapse
ceblume83 said:
I may have found a fix. At least this fixed the issue for me.
The Back Story: (for you to compare similarities in device errors)
I have been having the same which started after the update. and my tablet has never been rooted either. I chatted with Samsung several times. They acted like this has never happened before and they kept saying it might be a bad wifi antenna. Which sounded like BS since I was able to surf the web and even watch youtube through chrome no problem. If I tried to watch videos on youtube, netflix, vudu it would reset as you mentioned. I even noticed that when I was using Polaris word it would erase everthying I had written randonmly. Samsung also tried to say it could be the app itself. Which I instantly doubted since the apps are made by different companies. I did the factory reset. I even took the tablet to Best Buy to have them do a system re-flash with no luck. I almost sent the tablet to samsung to have them try to fix it, but I had a feeling it was something easy to fix and I could save myself money.
THE FIX:........ I have no clue why this worked. If anyone knows why it worked I sure wouldn't mind hearing your thought!
1. Pop the sim card out.
2. Try playing videos on your apps. (Be sure to check a couple apps) It worked like a charm for me. I dont think I had to reboot to get it to work, but the fix stays after a reboot.
3. What you do not want to do is put the sim card back in because you will have the issue again.
- If you do put the card back in dont worry. You can simply remove it again and it will work again.
One thing to keep in mind.....I stopped my subscription on my verizon data plan. So it doesn't matter to me if the sim card is in. So If you still use Verizon Data plan and this fix worked then you should contact Verizon and let them know whats going on. Maybe you just need a new Sim Card. Like I said I don't know why it worked, but it did. I had data turned off completely so my device shouldn't have been trying to use anything other than wifi.
Please let me know if this works for you as well!
Thanks are always welcome!
****Please keep in mind that anything you try is done so by your own free will and I am in no way liable. ***
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It Worked!!!
Thanks very much for the suggestion. As it turns out the tablet came to me with a sim card in it. I never intended on using it with Verizon so I did not look. Once I removed the inactive sim card everything worked great.
Thanks again I really appreciate the help.