stuck during boot, do not know what to do - Touch Cruise General

hi all...
...I hope that you can help. Some years ago, I have flashed my polaris from o2. i then got myself an iphone and some new computers (using vista now instead of xp), so that I do not have any of the old files that I used back then to flash the phone. my father was using the xda for quite a while now. however, suddenly the device is not working any more: if you turn it on, the boot screen will appear, but then it is stuck and nothing is happening (even no rom info in the lower right corner). also a hard reset doesn't help to overcome this problem.
what I am trying now is to flash it, because I guess (and hope) that this might help. But, to be honest, I completely forgot how this works. I downloaded an original rom from this website today, but I cannot flash it to the device (stuck at 0%, getting an communication problem error). If I turn on the phone with camera button pressed down, the tricolor-screen appears reading POLA200, SPL-3.13.0000, CPLD-2. what am I doing wrong? your help is greatly appreciated.

Try flashing the rom from the tricolour-screen just make sure at the bottom of the tricolour-screen it say's usb not serial.
You will only be able to flash official roms as you don't have a stock spl not hard-spl.

thanks. I tried this one from this forum: RUU_Polaris_o2_GER_1.24.207.2_withSplash_noRadio_schaggo_[fixed]
but it did not work.
however, I now downloaded the rom from the original o2-site and it is at the moment in the process of flashing it - let's cross fingers.
damn, it did not work. I mean, the flashing succeeded, but the problem still persists: if I start the device, the start-screen appears, but that's it - nothing happens afterwards, and after some seconds, the device turns itself off again.
what could that be?

Could be the battery if the device turns itself off,try booting with the charger or usb still in.Or flash hard spl and try a different rom.

hi all friends if you are stuck on 0% and u cant install spl then do this ,,,
You can try this:
1. Stop ActiveSync
2. Open Task Manager (press Ctrl + Alt + Delete) on your PC and
stop these two processes rapimgr.exe and wcescomm.exe
3. Plug in your device via USB. Your computer should be asking install a driver. Install and continue.
4. Now Run mtty and choose USB in 'PORT'
4. type "set 16 0" without the quotes to tell bootloader to boot the OS after reset.
5. type "task 8" to get your device formatted.
6. Now unplug your device and manually reset it.
i hope you will be happy after .. thanks

Related

Stuck in bootloader, please help!

Hello all,
Yesterday I tried to update my MDA Compact to qtek 1.06 and I saw to executables in the package:
getdevice.exe and enterbl.exe
I runned getdevice.exe for getting the device data for in the change.bat. That went oke, but out of curiosity I had to run the enterbl.exe, which made me go to the boot loader immediately. And now I'm stuck at the boot loader!
Whatever I do it won't boot to WME anymore! Soft reset, pressing the camera+power+reset, everytime it goes to the "Serial V1.00"screen.
When I remove and put back the backcover of the device (where the battery and sim are) it will go off and after a press on the power button it will boot to WME. But when I manually reset the device or when it automaticaaly reset itself after installing the ExROM tools, it goes back to the boot loader (Serial - V1.00) screen!
I even dumped the ROM with mmty to the SD card and flashed the device with that ROM again, but after it says Checksum is OK and I press reset it just goes straight to bootloader again.
I'm really out of clues of what to do. Can someone please help?
EDIT: When removing and putting back the backcover I can reset the device and it will boot back to WME so I can use it. But still when I softreset (with button or through software) it goes to boot loader. :-(
So using the backcover as a reset button is possible and does work, but it isn't very handy/usefull off course.
TIA
Regards,
Aurora13
Check the forum, the answer is there
Yes, you are still in bootloader mode and it's actually getting ready for you to flash.
Donno which part of it goes wrong, mine also have the same issue. What you need to do now is to restart your desktop pc / laptop (from the info I gathered from the forum). Then run that update thing again. This time, the same screen will appear saying it's trying to get the device data. Difference is, this time you no longer see the current version of ROM (as the Magician is in bootloader mode now). And you will see it show you the ROM that you going to upgrade to. Just follow the instruction, everything is straight forward. Hope this help.
cheers..
Thanks man!
You're the man cyberjaya!
It is working now, here is what I did (as told by cyberjaya):
- Rebooted my laptop
- Connected the MDA to the laptop
- Started the upgrade program of the qtek 1.06 ROM
- It didn't found my version, but it would let me update it to 1.06
- Flashing....(15 minutes is a LOOOONG time if you have to wait )
I did reset it a few times and it just boots normally!
Thank you ver much cyberjaya!
Regards,
Aurora13
No problemo
Am using laptop to flash also. Likely it's the USB hub thing (which listed in the "hardware devices" list). Read it somewhere, it's not recommended to flash using USB hub. Enjoy your new ROM!! .
cheers
I had a thought:
Isn't this the way to do a ROM upgrade without editing the ROM files?
Because it can't detect a different ROM and it will do the upgrade...
Or am I missing something?

Absolutely death?

I tried some new ROMs (by Tomal, luca16thebig, VNInt...) and after upgraging to Cotulla latest version Uni crashed!
Now it only can boot in to hard reset mode (LEFT softkey + RIGHT softkey + RESET), no another activity. PC can't recognize device.
I tried to disable USB connection in ActiveSync and used Multi TTY/ExitBT. These tools couldn't connect to device (mtty says "\\.\WCEUSBSH001 port can not open").
(Uni in that moment was in hard reset mode)
How can i repair device?
MaximKorobov said:
I tried some new ROMs (by Tomal, luca16thebig, VNInt...) and after upgraging to Cotulla latest version Uni crashed!
Now it only can boot in to hard reset mode (LEFT softkey + RIGHT softkey + RESET), no another activity. PC can't recognize device.
I tried to disable USB connection in ActiveSync and used Multi TTY/ExitBT. These tools couldn't connect to device (mtty says "\\.\WCEUSBSH001 port can not open").
(Uni in that moment was in hard reset mode)
How can i repair device?
Click to expand...
Click to collapse
Go into bootloader mode (on/off button, light button, and reset hole all at once) make sure your sd card is out, and try to flash again with cotulla rom! dont forget to read his instructions to go back to normal roms and allow time for rom to set up, dont hard reset after you flash!!!!
regards
Jay
Yep.
I move out SD (SDHC) and SIM cards.
Tried flash again - when PC program usually show previous version and new version right now it show empty fields. When it start to flash it show "Error 112: CE ROM UPDATE ERROR" message.
When my Uni is bricked I boot into the bootloader with the "Serial"-string. Then I put my SDHC out of the device and then it says "USB".
Every flash worked very well.
I can't force it to show "Serial"-string
Try this
Cotulla ROM is different.Memory allocation is different.
1.Remove SD card and always remove the SIM card.Very important.
2.First uncheck the 'allow USB connection' in active sync or WMDC[if VISTA].
Close active sync/WMDC in task manager.
3.Put Uni in BOOTLOADER.[Power+Backlight+Soft reset].
4.Run mtty.Click on USB.
5.Type 14 0 [ there is a single space between 14 and 0],press enter.
Wait ....
6.Type task 32 [there is a single space between task and 32],press enter
Wait....
7.Type task 28 55aa [ there is a single space between 28 and 55,and no space between 55 and aa],press enter
Wait...
8.When the desktop finishes the work..usually takes 5-10 seconds..close mtty.
9.Disconnect Uni...which is still in BOOTLOADER...
10.Go to active sync/WMDC and check 'allow USB connection'.
11.Flash with a WM5 ROM..I had KDSkamal's Ultimate ROM.
12.You should have got Uni back.
13.Then upgrade it to any ROM you want..6.0,6.1etc...if you want to.
Honestly speaking I don't know what the heck these procedures are,but if you do this STEP by STEP it works like a charm.
Cheers...waiting for your reply.
OK.
Now i know what to send Uni via mtty.
We have a solution to connect tools to device properly (mtty says "\\.\WCEUSBSH001 port can not open") after such crush?
MaximKorobov said:
Yep.
I move out SD (SDHC) and SIM cards.
Tried flash again - when PC program usually show previous version and new version right now it show empty fields. When it start to flash it show "Error 112: CE ROM UPDATE ERROR" message.
Click to expand...
Click to collapse
Will it go into boot loder mode??
Please give info
Okay.
So you mean your device is stuck in---
white screen
Splash image
Bootloader
Or what?
I just like to help out,I just read wiki.
responderman said:
Will it go into boot loder mode??
Click to expand...
Click to collapse
In to hard reset mode (LEFT softkey + RIGHT softkey + RESET) - yes.
In mode, when it show "Serial/USB" connection - not.
kalya said:
Okay.
So you mean your device is stuck in---
white screen
Splash image
Bootloader
Or what?
I just like to help out,I just read wiki.
Click to expand...
Click to collapse
Look (It can be shown only with USB connection):
http://picasaweb.google.ru/Maxim.Korobov/RepairOfHTCUniversal?feat=directlink
And nothing else
Well,at this stage,what happens when you press 0[zero]?
And can you please tell whether you can PUT the UNI in the BOOTLOADER by pressing POWER+BACKLIGHT+SOFT RESET simultaneously?
Because I have read almost all the threads regarding STUCK uni and I never came across one with a screen like yours.
On the second thought...press Backlight+Soft reset simultaneously...what do you see?
The image you are showing us is "Hard reset" what you want is bootloader. you get boot loader as we described above, once you have it in boot loader it is easy to get your uni back. In bootloader it will say serial or USB if it is plugged in at the top and V1.01 or V2.01 or something like those numbers at the bottom on a grey unlit screen.
kalya said:
Well,at this stage,what happens when you press 0[zero]?
And can you please tell whether you can PUT the UNI in the BOOTLOADER by pressing POWER+BACKLIGHT+SOFT RESET simultaneously?
Because I have read almost all the threads regarding STUCK uni and I never came across one with a screen like yours.
On the second thought...press Backlight+Soft reset simultaneously...what do you see?
Click to expand...
Click to collapse
1. If i press zero, Uni show "Cleaning now" message and after about 3 seconds turn off;
2. When i press POWER+BACKLIGHT+SOFT RESET there is no any results. What this keystrokes mean? I didn't know it before;
responderman i can't send command via mtty cause it don't wanna to open USB port.
Man,I am no techie,but really want to help you.
MaximKorobov said:
1. If i press zero, Uni show "Cleaning now" message and after about 3 seconds turn off;
Now,Forget mtty.
First PLEASE charge the battery 100%,use another unit if neccessary to charge.
You said When i press POWER+BACKLIGHT+SOFT RESET there is no any results. What this keystrokes mean? I didn't know it before
What do you mean by that.
1.You cannot enter the bootloader
or
2.You don't know what the bootloader is?
And did you uncheck usb connection in AS,remove SD and SIM during MTTY....just to be sure
And finally PLEASE read this thread...It is really helpful..though old.
http://forum.xda-developers.com/showthread.php?t=259003&highlight=universal+dead+stuck
Click to expand...
Click to collapse
"1.You cannot enter the bootloader"
But now... it's funny miracle.
I try POWER+BACKLIGHT+SOFT RESET again and it's go into bootloader (previously - no, just empty screen).
5 minutes and new rom installed successfull.
Thanks you guys!
It was very bad half week with a brick.
Well i'm glad we got there in the end. Can I recomend reading up in the WIKI to get to know things a bit better. Welcome to the forum
Glad to help!
Good to hear that.
And yes please search,read wiki,and please please name your threads in such a manner so people can understand what it's really about.
And I am glad this thread can be closed now.

Potentially brick Touch Pro 2, Need help!

So I got a little bit overzealous and accidentally flashed a gsm rom to my cdma phone (we all make mistakes) and now it just hangs at the Touch Pro2 splash screen. I can still enter the recovery mode but it does nothing when I run the recovery. Is there anything I can do? Any help is appreciated, thanks in advance.
-SeptimusX25
hold power and volume down and hit the reset button, keep holding power and vol down until you see the tricolor bootloader screen, from there you can connect to your computer and flash a new rom
I think we need to make a sticky pointing our what people have done wrong to make them think they have bricked their phone and then how to fix it, because there are a lot of posts saying potential bricking phones and it is the same fix everytime.
Well you may be about people knowing the definition of brick but the suggestion for installing a new rom does not work because even in the colored boot screen my computer does not detect that it is connected and hence I cannot reinstall a new rom. Is there a driver I need to install to get my phone to be detected sans operating system or some software i need to install? I have a feeling once my computer detects my phone it will be smooth sailing from there. Thanks again for your prompt replies.
when i plug mine in it automatically installs a driver (ive done this on multiple computers using multiple OSes) and the white bar at the bottom changes from saying Serial to saying USB, then i can flash a rom as normal
another way im not as familiar with but im sure with a little searching you can find help, would be flashing directly from the SD card, i did it once for a radio rom but dont recall the exact procedure, sorry
I tried flashing the phone from the sd card using this method:
"Step 1: find the rom/radio you wish to flash and download it
Step 2: extract the .nbh file out of said rom package (will usually be named RUU_SIGNED.nbh if the rom is packed in an exe use pocket rar to extract from your phone or 7zip/winrar from your pc)
Step 3: rename the .nbh file to RHODIMG.nbh
step 4: place rom on the root of your SD card (meaning not in any folders)
step 5: power down the device completely
step 6: hold volume down and power (sleep/wake button on the Verizon variant) till the screen boots into bootloader mode (red green blue screen)
step 7: when prompted press power to flash
step 8: wait for it to finish, sometimes it will restart on its own, sometime you need to restart it yourself but make sure you wait for the flash successful screen.
".
It gave me the same result as before. Also, Is it typical for the bootloader screen to only flash for a second and then get a grey screen that prompts you for action? Thats what my phone does, it shows a grey screen immediately after the bootscreen with 3 options which are: 1. "restore factory settings" 2. "Use custom configuration" and 3. "take no action and restart the phone" I tried both options 1and 2 with the sdcard method and got nothing. I also plugged my phone into my laptop and it installed microsoft usb sync driver but the mightyrom RUU, or any RUU for that matter, does not detect the phone, I get an error[264]: connection. Thanks for all the help, I really appreciate it.
If I can't fix it tonight, I'm taking it to the store tommorrow see if I can get it replaced
no, that shouldnt happen, it should stay at the red/green/blue screen, ive never seen the screen you describe
one thing you want to try is formatting your micro sd card to a fat32 then install the continue with the rest of the steps you described. i know this because i did the exact same thing you did. but now I'm typing from the same phone actually it happened a few times works everytime. i just know to triple check your rom to make sure its for your device. meaning gsm or cdma oh and dont forget to remove the sd card after the install and its best if the nbh is the only item on your card when you perform the flash.
@septimusx25 Thank you for posting this! I'm a noob and had the same problem with mine and thought it was a gonner. I was sweatin bullets! LoL
@sapperpipo Thanks for the SOLUTION! It worked perfectly and now I can use my baby again.

[Q] Unbricking Samsung ACE SPH-i325 from bad flash`

Does anyone know how to recover and unbrick a Samsung Ace from a bad flash. My friend tried to upgrade to WM 6.1 using the official upgrade available from samsungusa.com.
All went well, so he says, and the device reset. Instead of loading up it became stuck on a bootloader screen which dispays the samsung logo and www.samsungusa.com.
All attempts to hard reset:
1. hold soft keys
2. press power button
3. press left soft key for clean boot.
have proved futile.
when it is connected to the USB cable it does not recognize the device.
Any help would be greatly appreciated.
P.S. I do not think that a call to Sprint Help center will help so I will have to find a community assisted solution.
first advice: after a flash, the initial boot takes very long compared to the normal boot - so let the device sit for 5-10 minutes after switch on, leave the room, have a coffee and wait.
Not sure about the upgrade process for Samsung, but the normal sequence is anyway that the device enters the bootloader when loading the new software.
So as long as you have the bootloader (are you sure it is the bootoloader and not some splashscreen?) nothing is really "bricked".
First make sure you put the device in bootloader mode, then you can just retry the flash with the device connected via USB sitting in boot loader. AS will not find it in this mode, but the flash program should after a while and then continue with the flashing.
tobbbie said:
first advice: after a flash, the initial boot takes very long compared to the normal boot - so let the device sit for 5-10 minutes after switch on, leave the room, have a coffee and wait.
Not sure about the upgrade process for Samsung, but the normal sequence is anyway that the device enters the bootloader when loading the new software.
So as long as you have the bootloader (are you sure it is the bootoloader and not some splashscreen?) nothing is really "bricked".
First make sure you put the device in bootloader mode, then you can just retry the flash with the device connected via USB sitting in boot loader. AS will not find it in this mode, but the flash program should after a while and then continue with the flashing.
Click to expand...
Click to collapse
Thanks Tobbbie, with the above I should be able to clarify:
But first my apologies for my newbie-ness. I did leave the room, went to be, got up and still no change. I am attaching a pic of what I see on the phone. It seems to be the splashscreen.
I am still able to access the hard reset screen using the procedure as shown in the original post, but this takes me nowhere either. Doing a hard reset takes me back to the logo screen with text : "Clean boot mode" included. this also sits for hours.
I was hoping someone would be able to post a solution of the form seen here: http://forum.xda-developers.com/showthread.php?t=689423
Sorry, cannot help any further here as I do not have this device. If the flash process from the PC does not recognize the connected device in this mode, try to disable USB connections in AS and retry flashing. Normally the flash-SW on the PC will terminate AS so this is not required - but just in case...
http://www.samsungmobileusa.com/i325/upgrade/
try to reinstall the usb drivers or try another pc! Do you use vista? try XP! Remove SIM and SD-Card
Did all the above recommended but came up blank. Still hoping for a solution from the community.
same problem,i tried to upgrade to wm6.1,on the middle,my pc restarted and iam struck.pls some body help me.
I have also same problem. if any one have tested solution plzzzzz share
I will b very greatful

[Q] Ok so my device is not quite dead but close please help

Hi Everyone,
I've come on bended knee, and I have about 30 xda windows up where Ive tried to upgrade a perfectly working LG from android 2.2. But no matter what I try I cant get beyond the LG wink icon on the screen.
I have tried fastboot omao4boot 1.22 modified etc but I cant get past MLO (x-loader) I say YES to this but NO to 'fastboot devises' as per instructions (although why I say no to this, I dont know?) anyway it just says 'waiting for device' but nothing happens even if I take the battery out and disconnect from USB and reconnect, nothing ever happens?
So having redone the fastboot procedure, I managed to into boot mode - yellow round icon on screen and then tried to flash using LG flash tool 1.2 with LGP920 30A bin & fls files which it does and completes successfully, I have also used the LG recovery tool to flash recovery and firmware but all of the above wont let me boot the devise it just sits at the LG Icon.
Tried booting into recovery with 3d + vol + key but just ignores and goes to red LG Icon with the usual boot sound, I just cant get anything else to work! Is it down to the MLO loader issue. I dont know what else to do.
Please can anyone help me recover my phone I wanted to upgrade to JellycreamR5 cause its suppose to be a good rom but nothing now works :crying:
I know its not a busy forum now days and most have moved on, but please any assistance to get this beautiful phone going again would be brilliant.
Thanks for the time to read about this dilemma!
ATB
Ok, so if it boots to the LG logo with boot sound it is probably nothing wrong with bootloaders. It is either the system or just something incompatible on the data partition. Of you can make it too recovery try factory reset
Ok I think Ive fixed it!
Did lots of things to try to get to work, but heres roughly the guide.
Used 'rebooter' for Optimus 3d which saved the phone in the 1st instance, it was the only flasher that completed the flash... but remember 1st unplug the phone but micro usb in then remove the battery, then hold the + vol key and insert into the Win XP computer usb, I had already prepared and ran the rebooter.bat file which was waiting for omao device. Once detected keep hold the + key add battery when it says wait 5 secs, dont let the key go, say NO to flash boot but yes to the rest. It will say job done or words to that effect.
Turn on phone holding just the + key to get into download mode. Change the LGE CDMA USB SERIAL PORT to com41 in control panel device manager, refresh search for new hardware to check updated port.
Then use LG Flash to flash V3.0A which worked !
Disconnect the phone remove battery and reinsert, reboot devise, it will boot in TWRP which isnt great but good enough for flash, loaded a Rom onto the sd card and installed the software, after the usual clearing everything like Delvick/Settings etc.
Job done, rebooted and worked, still got TRWP on the boot loading would prefer Clockwork but never mind, had enough of fiddling and just enjoying having my device back
Havent tried a sim in it but might have to to the IMEI fix but hoping not.
Many thanks for your input, I know tech moves on, but there is a wealth on knowledge on these devices and it just seems to be lost in the ether.
Best wishes.

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