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hi,
i tried upgrading to wm6 with the generic unbranded upgrade issued by palm recently. everything went well till after the upgrade was complete in the progress bar. the device rebooted for reloading with wm6 but did not go past the 1st windows mobile screen to load the home screen. the phone does not turn on either. i tried waiting for a couple of hours for the phone to load completely but nothing happened.
the active sync or the computer does not detect the device as anything when connected with the computer, since the phone is not loading till that point. its stuck on the windows mobile screen that comes right after a reboot.
i cant restart the upgrade since active sync is not detecting the device.... tried hard reset but still stuck on the same screen.
please help someone.... thanks,
Kunal
Try to reflash using miniSD method (described 1000+ times and on wiki).
Can you load bootloader (side-button + reset)? If you have bootloader running everything should be good
dont know what you mean
hey... thanks for your reply, but i am afraid i have absolutely no idea what you mean by that. could you please walk me through it? i will try and search for the boot by card method you have written about but incase i dont find it, can you post a link to one of those discussions? and also the other one, both containing detailed step by step instructions. i really dont understand a lot and am certainly not meant for this site but i was directed here cause i posted this problem on the google groups... someone asked me to come here that i will get some answers here...
thanks a lot and sorry for the bother..
Kunal
1. Using winrar unpack Updater_something_something.exe
2. Find CHEEIMG_FW.nbh there (it's about 83MB).
3. Format your card to FAT32 (usining Windows and card reader). Make sure twice that this is FAT32, not FAT(16).
4. Copy CHEEIMG_FW.nbh to formatted card.
5. Rename CHEEIMG_FW.nbh to CHEEIMG.nbh
6. Put card into your Treo. Plug charger to Treo.
7. Holding PPT/Media button (one under volume keys) push reset (under card slot) with stylus.
8. You should get bootloader screen (red green blue).
9. If you made previus steps right Treo should ask if you want to flash rom.
10. Press power button (red) to confirm.
11. Watch progress bar while Treo is being flashed (it will take about 15(?) minutes).
12. After upgrade make hard reset (reset holding power button, then "up" to confirm).
13. Enjoy new system
I think this is most detailed procedure described on this forum
i checked on wiki... no options to flash cheetah. plus from what i understand from information on other phones, the device needs to completely load for flashing from the SD card. ofcourse i dont know if i was looking at the right article either... or searched for the right article... fyi i searched for 'flash' since 'reflash' and 'reflash using miniSD" turned up dry...
guess i will have to depend on you again to give me the link to some page which relates to the problem i am facing...
thanks,,
Kunal
if i somehow show in typed that i am bowing down to you... i would...but sadly i dont think any such emoticon exists...
thanks for all your help.. will reply back once i have tried what should be generally impossible for me...
nanavati1 said:
if i somehow show in typed that i am bowing down to you... i would...but sadly i dont think any such emoticon exists...
thanks for all your help.. will reply back once i have tried what should be generally impossible for me...
Click to expand...
Click to collapse
I can assist you online via msn or icq (check my profile) almost hour from now, then I have to go.
hey thanks for the offer, really appreciate it... i infact have to go for a freinds wedding... just am really jittery about this phone now considering that i only have this ppc. sold off the imate jasjam.. for this one. what i can do is i can try doing the flash thing and can post again if it worked or not... and if it doesnt, can we try the msn chat? i.e. if and when you are free for it...
thanks,
Kunal
try the recovery tool - should do the trick - is included in the installer...
Can you load bootloader (side-button + reset)? If you have bootloader running everything should be good
hey... i have been trying to do the entire procedure, unfortunately my card reader is not working thus am unable to save the updater on the card. but the bootloader screen is possible, i tried it. although nothing happened... the 3 colored screen came in with 'serial' written at the last color band...
so what should i do with that again?
thanks,
Kunal
1. Using winrar unpack Updater_something_something.exe
2. Find CHEEIMG_FW.nbh there (it's about 83MB).
hey... since my card reader aint working, i tried to get into bootloader mode and try and do what you said through the computer... unfortunately the file name on the updater is only Treo750_2_23_ROW_EN_DesktopUpdater
when i unpack it from the winrar... i get a couple of folders and then the updater again... so cant file the file that you asked me to find
Find CHEEIMG_FW.nbh there. so i dont know what to do...
any ideas? please help...
thanks,
Kunal
found this in the palm support section for a recovery tool... think thats worked..
thanks a lot... God Bless...
Kunal
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=44,E=0000000000793186588,K=8505,Sxi=9,Case=Obj(2037)
As for you trying to get the boot loader, IT IS NOT A RED GREEN AND BLUE SCREEN, IT IS Grey... the RGB flashes on screen for a second and then goes to the grey bootloader..
then it starts the update progress if you hit the red power button like what was said earlier...
THIS IS WHAT YOU DO if it DOES NOT WORK you DID NOT do it right...
PRESS AND HOLD THE PTT/APP Button on the left side of the phone, RIGHT BELOW THE VOLUME BUTTONS..
As you are HOLDING THIS BUTTON, Use your stylus to hit the reset button **DO NOT LET GO OF THE PTT/APP Button*
when the screen comes to, and you see the bootloader screen it's ready to go..
And as for the rom, pick your poison, there are many to get, just look through the forums or use your favorite bit downloader to get ahold of it...
Load the ROM image like was said earlier to a miniSD (I used micro 2GB Sandisk and Mini Sleeve and it worked fine for me) but plug it into a windows machine, FORMAT IT and tell it the FILE SYSTEM is FAT32 and **NOT** Fat16 and THEN copy over the rom file, once it's copied put it into the phone and start the bootloader like I said earlier...
Easy as pie! Let it do it's thing, but leave it plugged into the charger cord not the USB.
If you get the "Serial" at the bottom, you used the wrong button, the ONLY one you need is the PTT/APP Under the Volume buttons..
Sticker shock only has a hold on me for a day or three, after that it's time to rip it apart and start modding.. if I break it, I don't give a rats arse, just get a new one and try again..
nanavati1 said:
1. Using winrar unpack Updater_something_something.exe
2. Find CHEEIMG_FW.nbh there (it's about 83MB).
hey... since my card reader aint working, i tried to get into bootloader mode and try and do what you said through the computer... unfortunately the file name on the updater is only Treo750_2_23_ROW_EN_DesktopUpdater
when i unpack it from the winrar... i get a couple of folders and then the updater again... so cant file the file that you asked me to find
Find CHEEIMG_FW.nbh there. so i dont know what to do...
any ideas? please help...
thanks,
Kunal
Click to expand...
Click to collapse
Welcome! Almost everyone has done it. Bad flash and suddenly your $400 device is a paper weight! Woaaaaaah! Even I have to admit I have done it, many times. But there is hope! Read on.
It is not easy to brick a device if you actually read and follow all of the steps and guidelines before a flash. In fact, not many things can go wrong unless a USB cables disconnects during a flash, your PC crashes in the middle of a flash, or you flash a corrupt image file to your device. Statistically, most of the time people only think their device is "bricked" when actually it's not.
There are currently three methods you can use depending of the severity of the "bricking". The first method will unbrick 50% of all Maples that have simply "locked up" and won't reboot properly. The second method will unbrick 95% of all Maples that encountered flashing problems or flash failures.
** Please perform these steps and methods at your own risk. I am not responsible for any damage you cause your device using this guide.
If you're new to the Maple or SmartPhones in general, please take the time to read the the forums for valuable info before you post or try any of these steps.
But, before I even get into unbricking, if your phone is in fact working right now, I highly recommend you flash HardSPL by JockyW to avoid even having to follow these steps anytime in the future. The steps and info for HardSPL and JumpSPL can be found in this thread by jockyw2001.
HardSPL basically flashes your phone with an "unlocked" security partition so all security checks are bypassed when you try to flash a cooked ROM or a ROM designed for another variation of the Maple such as HTC (SNAP), TMO Dash3G, etc. Makes life much easier when trying different ROMS or cooking and testing your own! Thanks to jockyw2001!!
Ok, so onto the fun stuff...
Flashing:
First a bit of background and info on the different types of ROM images. There are a few different types of ROMS. Carrier released "signed" ROMS, carrier "signed" TEST ROMS, and custom "unsigned" cooked ROMS. The first two are usually released by the carrier (HTC, TMO, AT&T, VOD, etc.). These carrier "signed" ROMS can be flashed anytime without any modifications to the bootloader, SPL, or the device itself. The device already has security checks and certificates in place to check the ROM you are trying to flash to make sure it is official. They do this to avoid users from sending back their "bricked" devices after a failed flash or just user error. This applies to TEST ROMS as well however, TEST ROMS are for just that, TESTING. They usually have an expiration date or "timebomb" applied when the testing period has expired. Cooked ROMS, on the other hand, require unlocking the security checks of the bootloader (SPL) in order to flash successfully. This clarify, this method has several names and is also called CID unlocking, JumpSPL/SSPL (temporarily bypass security checks), HardSPL (permanently bypass security checks), and CID bypassing. Here are the steps to a happy user and a successful flash:
Remove your SD Card
If your device is already hardSPL, proceed to step 10
If using JumpSPL, boot your device up to your homescreen
Download and unzip the ROM package file
If flashing a custom cooked ROM, run auto.bat, or auto_1.17.bat, or auto_1.19.bat (depending on your SPL version)
Follow the prompts in the DOS window
Hit "continue" (trackball button) on your phone, screen will turn black
Run RomUpdateUtility.exe (if it doesn't run via the script)
The flash will take about 5 minutes
If your device is already HardSPL, simply run RomUpdateUtility.exe and follow the prompts
Upon first boot, it will seem frozen for a few minutes, maybe even go black. This is NORMAL!
Enjoy!
Unbricking:
Your phone won't boot... Either it's locked up and simply stopped booting or you flashed your phone and it won't boot. What do you do??
Method 1: Assuming you didn't get "bricked" from a flash problem, the first and easiest method for "unbricking" your device is (this will erase ALL data on your device):
(This method works for 50% of supposedly "bricked" devices)
Remove your SIM and SD card
Remove and reinsert your battery
While holding the volume UP key, press the power button
Continue holding the volume UP key until a black screen appears saying "This operation will delete all your..."
Press "'send"' to restore to hard reset your phone
Let the phone cold boot and restore
That didn't work!! . This next method will reflash your phone to the factory ROM.
Method 2: Second way to the path of unbricking is:
(This method will unbrick 95% of all Maples)
Get a hold of your Shipped ROM. You can find these ROMS either on HTC's site (with a valid serial #), TMO's site (http://www.t-mobile.com/wmupgrade/ with a valid IMEI), or right here at XDA Developers (search for it).
Download one of the factory ROMS and unpack it. **Remember, if your phone is a TMO Dash3G, you MUST use a TMO Dash3G ROM. If your phone is HTC Branded, you MUST use an HTC ROM, etc., etc., etc...
Remove the SD card if one is inserted in the phone
Remove the battery from your phone for a few seconds. I found this step to be essential to reset the device. Put the battery back in.
While holding volume DOWN button, press the power button. The phone will enter "bootloader" mode and you will see a tricolor bootscreen.
While in this mode, plug in your USB cable and you will hear the "ba-bing" USB sounds as the device connects
Unpack the ROM package you just downloaded and run RomUpdateUtility.exe. Follow the steps, check the appropriate boxes, and start the flash
Assuming all goes well, your phone will flash to the factory ROM and you can then troubleshoot what went wrong the first time that bricked your phone.
Method 3: The "goldcard" final method is a bit more intensive so follow closely:
(This method will unbrick 99% of all Maples regardless of branding)
Get a cup of coffee or tea
You will need a working Donor HTC device with a microSD slot and a microSD card that is smaller than 1GB (will be formatted) to create "goldcard" image using QMAT tools as described below
You will need QMAT. Get it from http://revskills.de/index.html.
Go to the Download Link and download the latest version and unpack QMAT
Have some coffee
Use a SD card reader in your PC to access the SD card through Windows. Format the SD card with FAT32.
* Insert the SD card into the donor HTC device and connect the USB cable. If you unchecked "Allow USB Connections" in Activesync in an earlier step, make sure you recheck it so that you can establish a full USB sync connection to the HTC device.
Open QMAT and go to the "Hardware Forecsics" (version 5.04 and below) or "Calculators/Generators" (version 5.05 and up) menu and select "Generate HTC Goldcard"
In "Select device key:" select the Maple
You will need the serial number from the SD card so click the "Get SD Card Serial from WINCE Device" button
Once the Serial number appears in the box, click the "Save Goldcard Image to WINCE SD" button below
If no errors pop up and all goes well, proceed to these next steps
If you get an error or a popup saying "Goldcard for newer devices isn't implemented in newer devices", you must buy and register the software. Believe me, it's worth the small amount of $ you will spend to bring your expensive device back to life!
Now remove the SD card with the newly written Goldcard image from the Donor HTC device
Insert the SD card back into your PC using the microSD card reader adapter. Browse to the drive letter assigned to it. You will see no files on the SD card, this is normal.
(If, for some reason your PC sees the SD card as unformatted, something went wrong. Remove it and reinsert it into the Donor HTC device. The device should see the card as unformatted and ask you to format it, say yes. Now go back to the "* Insert the SD card into the donor HTC device" step above and repeat the steps)
Unpack your HTC, T-Mobile, or other factory ROM and copy RUU_Signed.nbh to the SD card. Once it had finished copying, rename the file to MAPLIMG.nbh. Remove the SD card from the PC.
Make sure the Maple is off and insert the SD card
Enter bootloader mode as mentioned earlier (hold the volume down button while pressing the power button)
You will see a gray screen that says "loading". It will then find the MAPLIMG.nbh file and ask if you would like to start the update process. Follow the instructions and let the phone flash.
You can also do the update using the Rom Update Utility with the USB cable if you like
It will take 10 mins but your phone should boot fine and be back in action!
QMAT is a VERY powerful tool written by viperbjk that allows for full low level manipulation of HTC and WINCE tasks. Read all about it here http://revskills.de/index.html.
Many thanks to jockyw2001 for his amazing HTC device knowledge! Also thanks to all who contributed to this post.
Hope this tutorial helps!
great tuto!!! thanks thanks
it's all clear now.
Is there a factory rom for the HTC Ozone on VZW? I cannot locate it on this site nor HTC's nor VZW's.
Thanks
WOW
This helped me a lot
Method 2: Second way to the path of unbricking is:
Thanks you very much
87vert said:
Is there a factory rom for the HTC Ozone on VZW? I cannot locate it on this site nor HTC's nor VZW's.
Thanks
Click to expand...
Click to collapse
No factory ROM updates available yet.
I seem to lose internet access when i do this..
I seem to lose internet access when i do this..
http://www.htc.com/us/SupportDownload.aspx?p_id=257&cat=0&dl_id=684
Saw this in the main thread. Is it possible to get the signed stock rom for an S511 from this?
New to the winmo modding thing, so excuse me if I'm an idiot.
No signed ROM available at this time.
Kind of figured as much. So, I guess the next question is, once you have HardSPL applied, if the rom flash fails, can you recover with any rom?
I want to load 6.5, I'm a bit apprehensive though, because the 6.1 update for the Ace locked up mid-flash, and bricked the phone. My company's IT department is...sluggish when it comes to replacing dead phones.
No, you can only recover with a signed ROM intended for the device. Not a cooked ROM.
amirthanto said:
This helped me a lot
Method 2: Second way to the path of unbricking is:
Thanks you very much
Click to expand...
Click to collapse
hi, can you tell me how you managed to get the shipped signed rom? i am scratching my head and pulling my hairs over this. thanks alot!
my bro helped me to flash the hspl by jock the other day, however, he failed to notice it was only for willow snap s511 and not for maple. (confusion btwn the htc SNAPS) now what i have is a only phone that keeps rebooting at 'smart mobility' and then resets itself back to the same screen after showing some red codes at the bottom right.
I have tried your unbricking method 1,2 but I cant find a donor so no go for 3. I have done a hard reset but to no avail and am able to bootload. below are the details. is there a way to rescue it? really appreciate any help rendered. i did not managed to find a shipped rom but i heard from gawain that you can flash a rom from sdcard? my set is htc snap s526 from singapore though. =(
MAP110
SPL-1.19.0000
MicroP-Maple(LED)v6
ENGID 0x2
PCBID 0X90
PanelInfo 15-0x2
UGGGHH
I can't believe how complicated this has turned out to be.
I've read and re-read the posts, and other posts to be sure. I've even flashed a MotoQ before.
I don't know if it's Verizon or what, but my Ozone will only boot up to the HTC loading image and thats it.
I can get into bootloader and it looks like the HARDSDL is installed, and I even can start the ROM Utility, but it just shows 0% forever and then errors out about communication problem.
I'm so frustrated.
Delacombo said:
I can't believe how complicated this has turned out to be.
I've read and re-read the posts, and other posts to be sure. I've even flashed a MotoQ before.
I don't know if it's Verizon or what, but my Ozone will only boot up to the HTC loading image and thats it.
I can get into bootloader and it looks like the HARDSDL is installed, and I even can start the ROM Utility, but it just shows 0% forever and then errors out about communication problem.
I'm so frustrated.
Click to expand...
Click to collapse
try the sd method with an original shipped rom....
http://forum.xda-developers.com/showpost.php?p=4872255&postcount=78
Same problem here. Even tried tried what ibanyard said. It loaded up and went 100 percent but then said Error (294) Invalid Vendor ID. I also noticed that my windows moblie/active sync is disconecting.
Unbricking HTC snap (Sprint)
Hi can you give step by step instructions on how to unbrick a HTC Snap, I never flashed anything on it. but recently it started acting weird and so i turned it off and turned it back on, but when i powered it on it came up to the screen where it just says "htc Snap" and its stuck there
help!
*UPDATE* I found out that this issue is addressed by HTC with a hotfix I will try that and if it doesnt work come back here
I think I've bricked my Snap as well after a failed ROM update (flashing stopped at around 98%). The phone stays on the HTC logo screen and doesn't continue with the boot. I'm able to put it on bootloader mode but when running the ROM update it always stays at 0%. The Sprint "hotfix" doesn't take care of this either. When I run the ROM update utility there is no Image Version being reported by the phone at all. I've also tried to update using the miniSD card but all I get is "No image file found".
Anyone had any experience/luck taking a phone in this state into the Sprint (or whichever) store and ask them to fix/reflash it?
technosavviest said:
my bro helped me to flash the hspl by jock the other day, however, he failed to notice it was only for willow snap s511 and not for maple. (confusion btwn the htc SNAPS) now what i have is a only phone that keeps rebooting at 'smart mobility' and then resets itself back to the same screen after showing some red codes at the bottom right.
I have tried your unbricking method 1,2 but I cant find a donor so no go for 3. I have done a hard reset but to no avail and am able to bootload. below are the details. is there a way to rescue it? really appreciate any help rendered. i did not managed to find a shipped rom but i heard from gawain that you can flash a rom from sdcard? my set is htc snap s526 from singapore though. =(
MAP110
SPL-1.19.0000
MicroP-Maple(LED)v6
ENGID 0x2
PCBID 0X90
PanelInfo 15-0x2
Click to expand...
Click to collapse
I have the exact same problem! Still didn't find the answer.
i have a bricked telus snap s510, when attempting to flash the hardSPL i accidently flashed the 3V0 rom instead and bricked it. anyone know how i can unbrick it? i tried methods 1, 2 & 3 and none of them work. the gold card method just sits at loading... after entering bootloader.
tried hard reset, and when phone is turned on normally it just sits at the smart mobility screen. any suggestions on what to do?
hi all...
...I hope that you can help. Some years ago, I have flashed my polaris from o2. i then got myself an iphone and some new computers (using vista now instead of xp), so that I do not have any of the old files that I used back then to flash the phone. my father was using the xda for quite a while now. however, suddenly the device is not working any more: if you turn it on, the boot screen will appear, but then it is stuck and nothing is happening (even no rom info in the lower right corner). also a hard reset doesn't help to overcome this problem.
what I am trying now is to flash it, because I guess (and hope) that this might help. But, to be honest, I completely forgot how this works. I downloaded an original rom from this website today, but I cannot flash it to the device (stuck at 0%, getting an communication problem error). If I turn on the phone with camera button pressed down, the tricolor-screen appears reading POLA200, SPL-3.13.0000, CPLD-2. what am I doing wrong? your help is greatly appreciated.
Try flashing the rom from the tricolour-screen just make sure at the bottom of the tricolour-screen it say's usb not serial.
You will only be able to flash official roms as you don't have a stock spl not hard-spl.
thanks. I tried this one from this forum: RUU_Polaris_o2_GER_1.24.207.2_withSplash_noRadio_schaggo_[fixed]
but it did not work.
however, I now downloaded the rom from the original o2-site and it is at the moment in the process of flashing it - let's cross fingers.
damn, it did not work. I mean, the flashing succeeded, but the problem still persists: if I start the device, the start-screen appears, but that's it - nothing happens afterwards, and after some seconds, the device turns itself off again.
what could that be?
Could be the battery if the device turns itself off,try booting with the charger or usb still in.Or flash hard spl and try a different rom.
hi all friends if you are stuck on 0% and u cant install spl then do this ,,,
You can try this:
1. Stop ActiveSync
2. Open Task Manager (press Ctrl + Alt + Delete) on your PC and
stop these two processes rapimgr.exe and wcescomm.exe
3. Plug in your device via USB. Your computer should be asking install a driver. Install and continue.
4. Now Run mtty and choose USB in 'PORT'
4. type "set 16 0" without the quotes to tell bootloader to boot the OS after reset.
5. type "task 8" to get your device formatted.
6. Now unplug your device and manually reset it.
i hope you will be happy after .. thanks
Hey was looking for a little help or guidance.
The touchscreen on my HTC Sensation 4g stopped working. Everything else works, volume rockers, power button. Even on the home screen it shows the volume increase/decrease but none of the apps are touchable and the lockscreen won't unlock either.
I used to be on Cyanogen Alpha8 when this happened before. I flashed to alpha9 and it fixed the issue. This time nothing is helping. I wiped the phone a couple times now, including wiping the sd card even and have deleted/installed Cyanogen 7.1 alpha10 and Android Revolution HD a couple of time seeing if that could fix the issue. Apparently it's not the rom as neither worked.
Recovery and everything works fine, but even when I did a backup restore it didn't fix the issue. Is this hardware?
TLDR- Touchscreen and lower 4 android buttons do not respond. Physical buttons all still respond.
Is there some screen lock key that I enabled and don't even know about or something?
First it happened when phone was 10 days old, now it happened again 10 days later.
Thank you for any help.
If you remove your cover, you can se a "polished" square on the right side. Make sure that it has good contact with the small metal "plate" on the right side of your phone. It's the touch ground, and I've seen people resolve their issues by checking that.
There is a thread about this, I can't find it now though. Using my mobile. Search for "sensation touchscreen issues" or something like that.
Sent from my Sensation using xda premium
Yeah I've tried extracting it a bit to get better contact. It's not that the touchscreen stutters in working, it doesn't work at all. When I'm on the lockscreen and pull the ring on Android HD rom it doesn't budge even the slightest. No notion that it is recognizing any kind of touch input. Thanks for the suggestion, I'll post back if it fixes the issue somehow later but currently contacting that small little square better hasn't helped.
I've read up on a few touchscreen issues like that but couldn't find anything so thought to post on here. Thanks again for the tip but touchscreen still not working.
Veritasvii said:
Yeah I've tried extracting it a bit to get better contact. It's not that the touchscreen stutters in working, it doesn't work at all. When I'm on the lockscreen and pull the ring on Android HD rom it doesn't budge even the slightest. No notion that it is recognizing any kind of touch input. Thanks for the suggestion, I'll post back if it fixes the issue somehow later but currently contacting that small little square better hasn't helped.
I've read up on a few touchscreen issues like that but couldn't find anything so thought to post on here. Thanks again for the tip but touchscreen still not working.
Click to expand...
Click to collapse
Try doing the procedure from my sig. I'd suggest to discharge first, leave overnight with no battery, and charge with no touching... It's all in that thread.
But... I still haven’t heard of a case when the screen didn't work AT ALL. Perhaps your issue is a bit more drastic and can’t be fixed so easily :\
Tried it. Didn't work. Put in foil as well, that also didn't work.
Thank you for the suggestion though.
Touchscreen still does not function AT ALL, with or without the back cover on so it's not the usual grounding pin issue I think. Could a cable pop out somewhere inside the phone to disconnect touch feedback without disabling the actual screen? Anyone have any hypotheses?
I would like to exhaust all methods before cracking open the phone and voiding the little warranty seal just in case.
Very annoyed at this phone/htc. Thank you for all the help on here guys and gals.
If you already tried clearing all the cashes, flashing several roms and different kernels, than it's hardware. Take it to a service center... :/
same problem
hey, any luck on solving your problem? i have precisely the same problem with my htc sensation as well. was working perfectly but now it wouldnt respond to any thing at all. it wouldnt even let me use ruu to restore it back to the original firmware. i really dont want to crack it open. i have ordered a new battery touse to test it. will kep you posted. did you manage to solve yours?
fix for none working screen
Hi there " dude that started this thread V*****"
i have managed to fix my screen issue. it involves having to take the phone apart VERY CAREFULLY. The flex behind the screen sometimes comes loose. all you need do is just fit it back in. You have to be careful though as there is a possibility you might damage the phone. oh, doing this will VOID your warranty. look on youtube for how to take the phone apart. i just bought another one on eBay and am going to fix it. best of luck and let me know how you get on.
shelay said:
Hi there " dude that started this thread V*****"
i have managed to fix my screen issue. it involves having to take the phone apart VERY CAREFULLY. The flex behind the screen sometimes comes loose. all you need do is just fit it back in. You have to be careful though as there is a possibility you might damage the phone. oh, doing this will VOID your warranty. look on youtube for how to take the phone apart. i just bought another one on eBay and am going to fix it. best of luck and let me know how you get on.
Click to expand...
Click to collapse
So I have this issue as well. Can you tell me what exactly you did to fix it? What flex came loose? And what did you buy on Ebay to fix?
Thanks
I did this last night and managed to fix the touch screen. The flex is located on the underside of the top PCB, the one that has the little chip on the cable. Mine looked ok but I pushed it in gently and did a quick test just by booting the phone before putting it all back together.
If your screen looks fine but doesn't respond to touch at all then I suspect this is also your problem. Worked for me :thumbup:
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app
I know this thread has been inactive for a while but just thought I'd mention I just had this problem of dead touchscreen and fixed it simple by squeezing my phone! I took the battery out and pressed all over in the hope of pushing in any loose cable and it is perfectly back to normal just thought I'd mention this to save any potential future sufferers from taking their phone to pieces!
Regards,
lifeisfaked
ditto
lifeisfaked said:
I know this thread has been inactive for a while but just thought I'd mention I just had this problem of dead touchscreen and fixed it simple by squeezing my phone! I took the battery out and pressed all over in the hope of pushing in any loose cable and it is perfectly back to normal just thought I'd mention this to save any potential future sufferers from taking their phone to pieces!
Regards,
lifeisfaked
Click to expand...
Click to collapse
I have had this issue twice! I have a Motorola droid 4, and the touchscreen simply goes dead. First time it happened, I had just hung up with Verizon Customer Service. I fixed it by changing the slider/touchscreen assembly off of a different D4. Now it's happened to that assembly too. I"m starting to think it's a software issue. I will try this fix however. Dry heat was suggested as a fix on a different forum. Hope this helps someone.
The only working solution i find that works perfectly for touchscreen problems
I have tried every single solution for touchscreen issues on this site. I have found one that is basically guaranteed to work here it is:
INSTRUCTIONS: (YOUR PHONE WILL NEED TO BE ALREADY S-OFF AND UNLOCKED FOR THIS TO WORK WHICH YOU CAN DO THEN RETURN TO THIS TUTORIAL)
YOU WILL NEED TO DOWNLOAD THEESE 2 FILES
Recalibration tool - http://www.mediafire.com/?akul70qy128lo3u
Revolutionary hboot - http://www.mediafire.com/?1ed2y87pld66638
1. Take the NBH file from the provided link, and place it on root of your SD Card.
2. Boot into bootloader, by turning off your phone and then while its off hold the volume down button and then hold down the power button until the bootloader comes on then release bot of the buttons.
3. Once you’ve booted into the bootloader wait a second and you will notice that it searches for and finds the nbh file that you put on your sd card, It will then proceed to flash it. Some instructions will appear on the screen very quickly for about 2 seconds asking you to hold the phone horizontally while it calibrates it. Do this quickly and follow the rest of the instructions.
4. You will now see a screen appear giving you 2 options. Run the first option by selecting using the volume button if its not already selected and press power to run the process then run the second one once it is complete. Then simply remove the battery from your phone to turn it off.
5. Once again using the button combination, boot into the bootloader and select recovery. Once recovery boots into clockwork mod, do a factory reset and wipe data as well as the dalvik cache. Then reboot your phone.
Your touchscreen should now be calibrated and working perfectly.
Do not forget to delete the nbh file from your sd card once you’re done so it does not auto flash next time you go into your bootloader.
IMPORTANT!!!!!
If the process of flashing the nbh file does not work and gives you an error like this
“Security fail! Update fail! Press <POWER> to reboot.”
This is because the firmware is not the right one needed to flash the file and this can be corrected by flashing the Revolutionary hboot v 1.27.0000 following these instructions:
1. First make sure that you deleted the nbh file from the sd card root.
2. Place the file named “PG58IMG.zip” at the root of your sd card.
3. Power off your phone and use the button combination to boot into the bootloader.
4. The file will be detected and automatically start to flash, follow any onscreen instructions if necessary until this process completes.
5. Once this completes your phone should boot so that you can delete the zip file from your sd. If the phone is taking too long to boot you will need to remove the battery then the sd card. VERY IMPORTANT “With the sd card out of the phone” you will need to boot into the bootloader once more and enter recovery and factory reset the phone as well as wipe the data and dalvic cache.
6. Now the phone should be powered down and the turned back on. After the phone is finished booting up you should then replace the sd card and use whatever file explorer you have to delete the zip file from the root of the folder so that it does not autoboot the next time you enter the bootloader.(or you can do this whole step by deleting the zip file using a card reader and your computer)
7. You have now successfully flashed the correct firmware/hboot which is the revolutionary hboot required for the recalibration tool to work. Now you can try to reflash the calibration tool following the instructions at the very top of this tutorial again with the nbh file and it should work since I had to go through all this for mine to work and now my phone touchscreen work like a charm and is in perfect working order.
8. Thanks. I do not take credit for this fix, I have simply made a detailed explanation of how to get it to work as intended by this user on XDA http://forum.xda-developers.com/showthread.php?t=2437293
hugo2690 said:
I have tried every single solution for touchscreen issues on this site. I have found one that is basically guaranteed to work here it is:
INSTRUCTIONS: (YOUR PHONE WILL NEED TO BE ALREADY S-OFF AND UNLOCKED FOR THIS TO WORK WHICH YOU CAN DO THEN RETURN TO THIS TUTORIAL)
YOU WILL NEED TO DOWNLOAD THEESE 2 FILES
Recalibration tool - http://www.mediafire.com/?akul70qy128lo3u
Revolutionary hboot - http://www.mediafire.com/?1ed2y87pld66638
1. Take the NBH file from the provided link, and place it on root of your SD Card.
2. Boot into bootloader, by turning off your phone and then while its off hold the volume down button and then hold down the power button until the bootloader comes on then release bot of the buttons.
3. Once you’ve booted into the bootloader wait a second and you will notice that it searches for and finds the nbh file that you put on your sd card, It will then proceed to flash it. Some instructions will appear on the screen very quickly for about 2 seconds asking you to hold the phone horizontally while it calibrates it. Do this quickly and follow the rest of the instructions.
4. You will now see a screen appear giving you 2 options. Run the first option by selecting using the volume button if its not already selected and press power to run the process then run the second one once it is complete. Then simply remove the battery from your phone to turn it off.
5. Once again using the button combination, boot into the bootloader and select recovery. Once recovery boots into clockwork mod, do a factory reset and wipe data as well as the dalvik cache. Then reboot your phone.
Your touchscreen should now be calibrated and working perfectly.
Do not forget to delete the nbh file from your sd card once you’re done so it does not auto flash next time you go into your bootloader.
IMPORTANT!!!!!
If the process of flashing the nbh file does not work and gives you an error like this
“Security fail! Update fail! Press <POWER> to reboot.”
This is because the firmware is not the right one needed to flash the file and this can be corrected by flashing the Revolutionary hboot v 1.27.0000 following these instructions:
1. First make sure that you deleted the nbh file from the sd card root.
2. Place the file named “PG58IMG.zip” at the root of your sd card.
3. Power off your phone and use the button combination to boot into the bootloader.
4. The file will be detected and automatically start to flash, follow any onscreen instructions if necessary until this process completes.
5. Once this completes your phone should boot so that you can delete the zip file from your sd. If the phone is taking too long to boot you will need to remove the battery then the sd card. VERY IMPORTANT “With the sd card out of the phone” you will need to boot into the bootloader once more and enter recovery and factory reset the phone as well as wipe the data and dalvic cache.
6. Now the phone should be powered down and the turned back on. After the phone is finished booting up you should then replace the sd card and use whatever file explorer you have to delete the zip file from the root of the folder so that it does not autoboot the next time you enter the bootloader.(or you can do this whole step by deleting the zip file using a card reader and your computer)
7. You have now successfully flashed the correct firmware/hboot which is the revolutionary hboot required for the recalibration tool to work. Now you can try to reflash the calibration tool following the instructions at the very top of this tutorial again with the nbh file and it should work since I had to go through all this for mine to work and now my phone touchscreen work like a charm and is in perfect working order.
8. Thanks. I do not take credit for this fix, I have simply made a detailed explanation of how to get it to work as intended by this user on XDA http://forum.xda-developers.com/showthread.php?t=2437293
Click to expand...
Click to collapse
I tried this on my droid 4. I followed the directions for the .nbh file, and when i got into the bootloader, nothing happened. it ended up booting normally. so I tried the .zip file. same thing, I got into the bootloader, nothing happened, it timed out and booted normally. I am at a loss as to what I did wrong. any suggestions?
KrellaKrentoshi said:
I tried this on my droid 4. I followed the directions for the .nbh file, and when i got into the bootloader, nothing happened. it ended up booting normally. so I tried the .zip file. same thing, I got into the bootloader, nothing happened, it timed out and booted normally. I am at a loss as to what I did wrong. any suggestions?
Click to expand...
Click to collapse
I should have mentioned that this method only works on the HTC bootloader as it is very different from other bootloaders.
OK thanks for that update
HTC Sensation - Touch Screen Replacement
First you can to disassemble the phone and reconnect the Touch screen Flex cable. If this not help you, you must change it.
Video tutorial:
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HTC Sensation - Touch Screen Replacement
-----------------------------------------------------------------
Hey guys,
Forgive me for being frantic and (probably) not taking the steps needed to research this issue, or not taking the time to do so, but I'm sure you can all presumably imagine -if you've not been in this situation before- that it SUCKS not having a phone in this day in age...
My problem: Atrix 2 (Rooted + CWM Recovery) now won't boot passed the "M" Motorola logo upon start up. It won't even allow me to access the factory Android Recovery by holding down Volume Up, Volume Down, and Power. I think I inadvertently bricked the phone? (Hope not!)
Further, the "M" Motorola logo is skewed in appearance, like its not even loading correctly. I'm not sure what to do. This is my first time rooting and getting experienced with custom ROMS.
Anyone able to help this helpless sap?
Thanks is advance to your replies...
Step 1 is where you tell what you did to get into the state you are in. You wouldn't believe how far it goes toward fixing something if you know how it got broken.
Sent from my MB865 using XDA
If you have CWM recovery on boot can't you just do a battery pull? You do NOT want to let that thing bootloop forever until the battery dies.
The End.
KEB64 said:
If you have CWM recovery on boot can't you just do a battery pull? You do NOT want to let that thing bootloop forever until the battery dies.
The End.
Click to expand...
Click to collapse
Agreed pull the battery. If you run out of juice you'll be in some serious trouble.
Did you try to flash the fkz? Unless you have CWM on Boot it's the only way you can get your phone working.
Okay, sorry for not giving a full rundown on what stupidity on my part cause all of this. Let me start by saying that (sadly) I am a great big n00b when it comes to Linux, and I thought that despite my research online I would sort of explore the CWM Recovery 'Advanced' sections.
I downloaded ROM Toolbox from the Play Store, and installed a custom boot animation, and replaced -or thought I was- the startup "M" logo with something else. This is what concerned me: After re-booting, the "M" logo was all crazy looking, with a "stretched" "M" logo over the top of the "regular" logo.
So, I uninstalled the app, but the logo was still all messed up. So, I used Root Uninstaller to get rid of the ROM Toolbox files, still no resolve to the crazy boot logo.
So, I went into CWM Recovery Advanced, and wiped everything. The Dalvik, cache, System, Data, etc... didn't think that it would -what appears to have happened- wipe out the OS on the phone.
I tried pulling the battery, and re-booting, won't boot passed the skewed "M" logo still. Tried getting into Android Recovery, and it looks to go through the recovery goes through its thing, but never boots normally afterward.
Sorry for being such an idiot, I really shouldn't have messed with this while half asleep, and again I can't apologize enough for being such a stupid n00b.
I can attach an image of the boot logo if that helps, but I'm worried I am just S.O.L. at this point...
Also, not sure what an FKZ is. I tried to install a 2.3.6 apk file to my wife's SD card on her phone and booting from the file after putting the SD card into mine. Still nothing.
pull the battery, put it back in, and hold vol up and down while turning on. choose ap fastboot at the menu. go to the thread in my signature and under the mirrors there is also a download of the return to stock script. run it while in fastboot and plugged in with usb. DO NOT pull the chord until it is done. when it is you should be good.
Apex_Strider said:
Okay, sorry for not giving a full rundown on what stupidity on my part cause all of this. Let me start by saying that (sadly) I am a great big n00b when it comes to Linux, and I thought that despite my research online I would sort of explore the CWM Recovery 'Advanced' sections.
I downloaded ROM Toolbox from the Play Store, and installed a custom boot animation, and replaced -or thought I was- the startup "M" logo with something else. This is what concerned me: After re-booting, the "M" logo was all crazy looking, with a "stretched" "M" logo over the top of the "regular" logo.
So, I uninstalled the app, but the logo was still all messed up. So, I used Root Uninstaller to get rid of the ROM Toolbox files, still no resolve to the crazy boot logo.
So, I went into CWM Recovery Advanced, and wiped everything. The Dalvik, cache, System, Data, etc... didn't think that it would -what appears to have happened- wipe out the OS on the phone.
I tried pulling the battery, and re-booting, won't boot passed the skewed "M" logo still. Tried getting into Android Recovery, and it looks to go through the recovery goes through its thing, but never boots normally afterward.
Sorry for being such an idiot, I really shouldn't have messed with this while half asleep, and again I can't apologize enough for being such a stupid n00b.
I can attach an image of the boot logo if that helps, but I'm worried I am just S.O.L. at this point...
Also, not sure what an FKZ is. I tried to install a 2.3.6 apk file to my wife's SD card on her phone and booting from the file after putting the SD card into mine. Still nothing.
Click to expand...
Click to collapse
Yeah wiping the system partition is a no no unless you flash another rom afterwards. Do like ikrasner says and you should be back to normal.
Sent from my MB865 using XDA
Thanks for all the help guys, I really hope that something positive comes about this... though, to go without mention, I certainly need more knowledge on WTH I am doing to my phone: understanding flashing ROMS, what dangers come with rooting, and a vast array of other "all things root" that I need to learn up on.
I will try to install from SD card the 2.3.5 zip tonight, but will it (the phone) look for the newest 2.3.6 OTA update and try to ask me to install? How does that work after rooting, will I re-brick my clearly bricked phone all over again?
As always, thanks for all your replies in advance -you guys really know what's going on here!
can you read chinese?
Maybe I can solve your question,but poor of my english.
and what is your phone type?
at&t hktw or china ?
Sent from my ME865 using xda premium
Apex_Strider said:
Thanks for all the help guys, I really hope that something positive comes about this... though, to go without mention, I certainly need more knowledge on WTH I am doing to my phone: understanding flashing ROMS, what dangers come with rooting, and a vast array of other "all things root" that I need to learn up on.
I will try to install from SD card the 2.3.5 zip tonight, but will it (the phone) look for the newest 2.3.6 OTA update and try to ask me to install? How does that work after rooting, will I re-brick my clearly bricked phone all over again?
As always, thanks for all your replies in advance -you guys really know what's going on here!
Click to expand...
Click to collapse
It should ask you to install 2.3.6. Just go into setting>about phone>check for updates. Or you could go and install one of the roms that are based on 2.3.6 such as Lithium Sonya or SCv5.
Okay gang, perhaps I'm just certifiably dumb, or I am simply just not doing this correctly. I downloaded the "Returntostock2.3.5.script" zip file and copied it to my wife's SD card to 'apply update from sdcard' option from the Android Recovery area by holding Vol Up, Vol Down, & Power buttons. What I got was this:
--Install /sdcard ...
Finding update package...
Opening update package...
Verifying update package...
E:signature verification failed
Installation aborted.
I tried to just plug the USB into the phone and run the 2.3.5. script from there. but again- I'm stuck in the crazy skewed "M" logo startup screen with nothing following. That's all the phone will do at this point, other than my getting into Android Recovery.
I'm not sure how or what fastboot is, or how it works. If the phone is plugged into the USB, it will only boot the stupid screwed up "M" logo screen. Noting else.
Apex_Strider said:
Okay gang, perhaps I'm just certifiably dumb, or I am simply just not doing this correctly. I downloaded the "Returntostock2.3.5.script" zip file and copied it to my wife's SD card to 'apply update from sdcard' option from the Android Recovery area by holding Vol Up, Vol Down, & Power buttons. What I got was this:
--Install /sdcard ...
Finding update package...
Opening update package...
Verifying update package...
E:signature verification failed
Installation aborted.
I tried to just plug the USB into the phone and run the 2.3.5. script from there. but again- I'm stuck in the crazy skewed "M" logo startup screen with nothing following. That's all the phone will do at this point, other than my getting into Android Recovery.
I'm not sure how or what fastboot is, or how it works. If the phone is plugged into the USB, it will only boot the stupid screwed up "M" logo screen. Noting else.
Click to expand...
Click to collapse
do not flash this. unzip it on your computer, choose to boot into fast boot in the same place you chose recovery, then run the .bat file that was in the zip.
Sent from my MB865 using XDA
What that file does is reflash your system.img, basically restoring your phone to factory default. And just as a sidenote you cannot flash things with the standard Android Recovery. You need CWM.
did you try apboot mode and ise fastboot to flash system.img ?
Sent from my ME865 using xda premium
Still not working... not sure how to flash from fastboot. I don't have any options to run a file from there, or at least not sure ow to go about that.
Fastboot sample, hope will help you.
http://bbs.gfan.com/mobile/android-3701449-1-1.html
Sent from my ME865 using xda premium
dickluo said:
Fastboot sample, hope will help you.
http://bbs.gfan.com/mobile/android-3701449-1-1.html
Sent from my ME865 using xda premium
Click to expand...
Click to collapse
So, if I'm looking at this correctly, I need to open command prompt from my computer, and type the commands in from there?
I don't think my computer is recogzining the phone in any way, as I cannot get into the 'manage usb connections' options.
If I have the 2.3.5.script downloaded on my desktop, and l plug my phone in after launching AP Fastboot on the phone, will the computer know where to flash the file to?
I know, I'm a dolt... please bear with me, I really need to get this thing working again -I feel naked without my phone!
Apex_Strider said:
So, if I'm looking at this correctly, I need to open command prompt from my computer, and type the commands in from there?
I don't think my computer is recogzining the phone in any way, as I cannot get into the 'manage usb connections' options.
If I have the 2.3.5.script downloaded on my desktop, and l plug my phone in after launching AP Fastboot on the phone, will the computer know where to flash the file to?
I know, I'm a dolt... please bear with me, I really need to get this thing working again -I feel naked without my phone!
Click to expand...
Click to collapse
Before using the restore script you need to install the usb drivers for your mb865, you can get those from here: http://www.motorola.com/staticfiles/Support/Experiences/Global_Drivers/MotoHelper_2.1.40_Driver_5.5.0.exe
Next unzip the Return to Stock 2.3.5 Fastboot SCRIPT.zip to anywhere you like in your pc (example: C:\RestoreScript\ )
Next connect your phone with the usb cable to the pc and get into fastboot mode for this in your phone press volume down + volume up + power it should appear a screen with some options, use the volume down key of your phone to navigate through the menu until you see the Fastboot option, then enter by pressing the volume up key, this will show you some messages and the finally it should said usb connected.
Then open the folder where you extracted the Return to Stock 2.3.5 Fastboot SCRIPT files and search a .bat file call "Stock Restore" then run the file (double click on it) and it should open a command promt screen with some instructions if the phone is connected correctly and you installed the drivers correctly then in some point the screen will show you the id of your device and it will wait you to press the enter key to start the proccess, press key enter wait all the proccess until the program said to you its finished, after that it will reboot your phone and install the stock 2.3.5 when it boots up you should see the android logo and a progress bar filling up.
when it's done wait the reboot and your phone should be ok.
hope this helps.
jfrank1485 said:
Before using the restore script you need to install the usb drivers for your mb865, you can get those from here: http://www.motorola.com/staticfiles/Support/Experiences/Global_Drivers/MotoHelper_2.1.40_Driver_5.5.0.exe
Next unzip the Return to Stock 2.3.5 Fastboot SCRIPT.zip to anywhere you like in your pc (example: C:\RestoreScript\ )
Next connect your phone with the usb cable to the pc and get into fastboot mode for this in your phone press volume down + volume up + power it should appear a screen with some options, use the volume down key of your phone to navigate through the menu until you see the Fastboot option, then enter by pressing the volume up key, this will show you some messages and the finally it should said usb connected.
Then open the folder where you extracted the Return to Stock 2.3.5 Fastboot SCRIPT files and search a .bat file call "Stock Restore" then run the file (double click on it) and it should open a command promt screen with some instructions if the phone is connected correctly and you installed the drivers correctly then in some point the screen will show you the id of your device and it will wait you to press the enter key to start the proccess, press key enter wait all the proccess until the program said to you its finished, after that it will reboot your phone and install the stock 2.3.5 when it boots up you should see the android logo and a progress bar filling up.
when it's done wait the reboot and your phone should be ok.
hope this helps.
Click to expand...
Click to collapse
jfrank1485,
This stepped me through the entire process without any confusion! Everything is back to normal! Hooray and three Huzzahs!
Also, many many thanks to dickluo, farshad525hou, lkrasner, mtnlion, and KEB64!
You guys really saved my stupid (you know what) on this deal! Next order of business: figure out what the heck I am doing before doing ANYTHING!
Problem solved, my world has regained sanity, and my phone is back to life!
You guys are the best, thank you all so much!!!
Apex_Strider said:
jfrank1485,
This stepped me through the entire process without any confusion! Everything is back to normal! Hooray and three Huzzahs!
Also, many many thanks to dickluo, farshad525hou, lkrasner, mtnlion, and KEB64!
You guys really saved my stupid (you know what) on this deal! Next order of business: figure out what the heck I am doing before doing ANYTHING!
Problem solved, my world has regained sanity, and my phone is back to life!
You guys are the best, thank you all so much!!!
Click to expand...
Click to collapse
I'm glad it work , keep it at hand before doing anything to your phone, it really helps