Hey all, been having my touch pro for about a year and a half and it has been great so far. Up till today, when I was at work, i noticed this little blue dot on my screen, thought it was nothing and ignored it. The phone was working fine till about few minutes later, when I checked on it the screen just wouldn't respond. Note that everything else works, the buttons and keyboard work, the home clock keeps ticking, but yet the screen just would not do anything. However when the backlight dims (due to inactivity) and when i touch the screen, it goes back to full brightness (the usual) which means that it is still working. So what's going on and how would I go about fixing this?
It's possible something is pressing down on the screen continuously, do you have any snap on cases? Also, this blue dot, how big is it, and what is its shape? Is it a dead pixle? Perhaps the point of impact something hit the screen at to disable it's functionality. Have you tried a hard reset?
So an update to my situation. Can confirm that this is 100% not a software problem, but a hardware one. No cases on the phone, just a screen protector. The blue dot, more like blue patch has now become bigger. :S
When the screen is turned off, it looks like a patch of blue underneath the screen, and on a white background that patch is very white and bright.
I then removed my screen protector to see if it's just some ink stuck in there as I was getting quite desperate. The blue patch was still there, and is underneath the screen. I grabbed the screen protector and decided to use the sticky side of it to sort of remove the adhesive glue that was on the screen and voila, the blue patch dissapeared. And the screen was again useable.. But when I however press on the affected area, it will filled with the blue patch once again. I can redo this process a million time, but afterall, the phone is still not useable as a slight touch on the area and the screen will no be useable.
Any thoughts?
Sounds like the top layer of your screen is just worn out. The best fix is to replace it most likely. You could try using another screen protector or two to stiffen the top layer and see if that fixes it, but you'd probably lose sensitivity. That spot is caused because the film of oil between the top and bottom layer is non existant at that point, and both the top and bottom layers are literally stuck together. I believe the oil is suppose to prevent this.
Related
i just got my nexus s a week ago, and i've noticed some spots on the screen that do not come off.. (since about the 3rd day i had it).
the most noticable area is on the right side. it's looks like a rectangle about a half cm wide and half the length of the screen. whatever i do it just WONT COME OFF!! also, if a breath on it, the rest of the screen fogs up except that area.
do you think it's worth asking for an exchange? it doesn't affect the actual screen itself, it just bothers me when i see it. and when i swipe my fingers, the part i swiped turns up as a gray streak, but the 'permanent rectangle' looks the same. no smudges on it. there's also two other tiny dots as well...
Hi to all again!
I just wanted to ask you a question about the display light: in a dark room, when you turn on the display and the soft touch buttons will turn on too, I notice a little bit of filtering light in the thin "junction" between the glass and the thin "glass border" of the display...only in correspondance with soft touch lights...
This can be noticed if you look at the phone "from above", I mean not in front of it, but if looked from top to bottom...I just can't take good photos, 'cause there's a very little filtering light...but here's a try, just to let you understand where's the right place, see the attached photo...
Is that normal?
Normal? No. It's a minor build defect. Will they do something? I doubt it. =/
Hmm...I don't know if I have to send it back for this...but I'M afraid that another one can have another problem...
I have a Grey version...
It's hard to compare with your picture, but I can see some light shining from the edges of my phone too. A thing which bothers me a bit more is that the light from the capacitive buttons shines trough on the screen, so it isn't completely black at the bottom
soulcrusher said:
It's hard to compare with your picture, but I can see some light shining from the edges of my phone too. A thing which bothers me a bit more is that the light from the capacitive buttons shines trough on the screen, so it isn't completely black at the bottom
Click to expand...
Click to collapse
On my phone is only on a part of the thin line (the "connection" between the real display glass and the "border" glass) below the soft touch button...you can notice it only in dark rooms obviously, when the soft button light is on.
GLUE Strip
the display is glued to the glass as I read on engadget.com. I assume at this point there is no glue there. Fixing will make it worst. I would say live with it
--anx-- said:
On my phone is only on a part of the thin line (the "connection" between the real display glass and the "border" glass) below the soft touch button...you can notice it only in dark rooms obviously, when the soft button light is on.
Click to expand...
Click to collapse
Then yes I have the same, but I also see it on the top edge when viewing web pages or something white.
sharkoparko said:
the display is glued to the glass as I read on engadget.com. I assume at this point there is no glue there. Fixing will make it worst. I would say live with it
Click to expand...
Click to collapse
I think I'll go that way after all...I just don't want to imagine turn back to "the waiting game (from one to another)"...
A sort of bad luck has taken me perhaps...I've found a stuck pixel in the top middle part of the display...seen only with grey gradients or with some other colors, invisible with clear black and clear white colors...
Woke up this morning, check texts on my G which works fine, pocket it (front left pocket, screen facing my leg, nothing else in there, loose fitting pants), go to work, check it about an hour later, can't undo my screen lock, touch screen is acting all wonky, I'm not even touching it and I keep seeing wrong input over and over... so I turn it off and back on, but I still can't use the touch controls on the left part of the screen (the left and center row of the lock screen doesn't respond, the right most one does, and the very bottom emergency calls does).
So I carefully inspect my phone, there is not a single mark on the screen, bezel, back-plate... the phone is in pristine condition, I take good care of my electronics (or so I thought). I start checking the screen against a light at various angles and on the bottom, slightly under the lock screen dots, I see a very thin line under the glass but above the screen, starting at one edge and going about halfway across. Like the touch sensor is partly cracked, but nothing else is?
So I was wondering, does this count as physical damage? I don't see how it could. As I said, the phone is pristine and I can't imagine how I could have damaged the touch sensor without leaving a mark on the glass, bezel or screen.
But I'm still worried that Futuretel, which is where the Motorola people are telling me to send the phone will call it physical damage and have me fork over 150$ for a repair I could do myself for 50~60.
And I would do it, had I actually broken my phone... But I didn't, so I don't feel I should pay for this at all.
I dropped my phone, It fell out of my pocket in the gym today.
Now there is a red spot visible on the middle right screen link. I also noticed some light bleed from the left side. Can I fix this myself somehow?
I find it weird because the screen glass is in good condition, could the screen itself be permanently damaged?
It's pity as I still love this phone, and now it's damaged..
Thanks in advance
Yes, the top glass could be perfectly intact while screen beneath is damaged. I have seen this many times on Samsung phones that have been dropped.
Can't really either screen issue unless you replace the LCD.
Hi guys,
I have replaced the screen in my nexus 5 twice now. I purchased the screens from Amazon. The first screen on white backgrounds I would kind of see a square image on the screen in white. It kind of looked like the outline of the battery. It also had a few white spots on the screen. I tried loosening some of the screws but it didn't help. I contacted the seller and he recommended another replacement. He sent out another screen plus digitizer and frame.
The new screen arrived and I put it in. This screen is a lit better. I know only get 3 tiny white spots about the size of the screws in the nexus 5. Two look like they are where the battery would be inside the phone. The third is about 3 quarters of the way up the screen in the middle and slightly to the left. Why does this keep happening? Anyone got any ideas on what could be causing this?
One thing I have noticed is in the dark with the screen on around the sides of the phone in places I can see slivers of light shining around the screen. It seams that the tape that the screen provider used was not sticky enough. Could this be what is causing the white spots? The screen seams firmly attached at the top and bottom just the sides. I heated it up with a blow dryer and held the screen down till it cooled. It slowly goes back to the way it was.
Thanks,
Rocky
Light bleeding from the edges of the frame in a dark environment is not uncommon with 3rd party screens. Putting on a case can help a lot.
As for the white spots, it may be a manufacturing defect that has nothing to do with the way you assembled the phone.
So there is nothing that can be done about the white spots? I don't understand how both screens did this. Seams like there is a very high failure rate. From comparison and matching numbers s to the stock digitizer the replacement seams to be a stock digitizer and frame. The white spots are annoying.
It's possible that both screens came from the same production run. I used screens from aliexpress and only one had a bit of light bleed around the frame. Once I put on a case, you could not see the light bleed.
None of the replacement screens had any dead or stuck pixels or hot spots.