When i upgraded to the tilt 2 I gave my fuze to my fiance. It was working great until a few days ago. she was having some issues with the touch screen regestering her touches. I fixed that with a hard reset. She was running the stock ATT rom at the time. after the hard reset it seemed to work better, but there was another problem i noticed afterwards.... the backlight for the screen does not turn off. whe i hit the power button to turn the screen off, the screen goes black, but the backlight stays on. I tried messing with the power settings, but that didn't work, so i tried the next option which was to do a clean install of a custom rom. I flashed the most current energy rom. did another hard reset after the flash, and still the backlight will not turn off. she is going through batteries real fast and i cant figure out what the cause is.... Afte hard resetting and re flashing, i can only assume this is a hardware issue. however I am out of warranty. I would really like to find a way to get this fixed, so she can use the phone. Unfortunately, if I can not fix theis problem SHE IS GOING TO MAKE ME BUY HER AN IPHONE!!!!!. please help me avoid turning her over to the dark side.
thanks
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I have HTC touch pro for sprint STOCK ROM!, since yesterday i noticed that after standby everytime i try to turn it on i get a lightly dark screen all functions still work but i just cant see anything! I try soft reseting it and i have to do it like 3 times to get a touch pro screen (sometimes not at all). I tried hard reseting it and the problem maintains, I am figuring out what is making it freeze and it is the landscape, everytime i landscape my phone it wont even let me do anything on it and when i try to go back to tflow it wont show me anything so i click the power button to put it on stand by and try to turn it on again thinking it might be a glitch but it just completly freezes on me. I havent been able to see anything on my screen for the past 4-5 hours, i am not sure what it could be. I have searched the forum for similar problems and i found none, i cant be the only 1. I have to call HTC technicians on monday to see if they can fix it, if not i am getting a new one.
Any help would be appreciated, ALSO im a total noob when it comes to phones, so if u try to help please be specific, i dunno where advance config is on my phone to even tweak the landscape or anything that has to do with this issue. Thank you guys
I've had the same issues in 1 of my 2 TouchPros.
Had to soft-reset a couple times to get the TouchPro power-on screen...
Landscape mode freezes it.
I disabled TouchFLO from Today in the settings, and that isn't the problem.
This phone is only 1 month old, literally. Its brand new and hasn't been dropped. No LD either, so I'm completely confused on this. This must be a hardware glitch or something. I'll be holding onto it, playing with it over the weekend but I'll be taking it in to the service center on Monday.
My friend had this problem with his xperia. For him it was a hardware issue, and something to do with the connection of the screen (when you slide out, it moves a little) so he had to send it in for repairs
This just happened like 45min-1hr ago. I was getting everything cleaned up before i got off of work and i was texting someone and my phone froze, so i soft resetted. it turned back on then it froze again so i once again soft resetted then i put it back in my pocket. i heard the sound the phone plays whenever it turns on and was like okay it's back on everything will be fine. i took it out and the screen is black. i thought it was on sleep mode or w/e but it wasnt. i took out my battery and put it back in and turned it on but the screen is once again black. anyone know how to fix it? i think my screen is broken
i have a touch pro also.
Possibly not the answer you want but have you tried hard-resetting the device? OK it wiped everything but at least you might get a working device from it. Had to do it once on my Trinity, it locked up on receiveing an SMS and a soft reset wouldn't complete, hard reset cured it.
just a regular hard reset? vol down center button. my cousin came over and said it mighta been my backlight? just tried turning it on again and it's real dim but i can barely see the screen.
I was thinking a regular hard reset, but as you have some display, albeit very dull have you checked the backlight hasn't got itself turned all the way down?
deedee said:
I was thinking a regular hard reset, but as you have some display, albeit very dull have you checked the backlight hasn't got itself turned all the way down?
Click to expand...
Click to collapse
how would i check if the backlight is all the way down?
Go into the backlight settings and see where the sliders are.
tricky i know when the screen is very dull, but it might be possible.
that's not probable. minimal backlight doesn't mean black screen.. unless it's a device i'm completely unfamiliar with... tho it is still unprobable.
as deedee suggested, i'd hard-reset
I'm having the same problem, did you find a fix?
The other day, I hit the power button on my touch pro, and the screen didn't come on. I did a soft reset, and it started working again. Now today, the same thing is happening, but a soft reset isn't helping.
The screen's back light comes on, the LEDs on the buttons come on, and the phone seems to be working fine. I hear all the sounds, including the HTC sound while it is booting, and the new message sound, but the screen stays black. It still recognizes touches, it just doesn't show an image. I want to do a hard reset, and will if I can get it to come one one more time, but its been about a month since I backed up my contact list. Lesson learnt there. I'm afraid it might be a hardware problem since I don't see anything while its booting either.
Anyone know if this is a known hardware issue with the touch pro? The phone is less then 3 months old, and I've been real careful with it. I haven't dropped it from more then 2 feet, and even that was onto carpet. Its the Verizon version if that makes a difference, and I'm running one of the NFSFAN roms. Its not the newest one, but rather the one posted on October 19th. I doubt its the rom, though, as I've been using it for around 2 months with no issues.
EDIT: Ok, I went into the bootloader to see if it was hardware of software. I figured if it was hardware, the screen would be black, and if it was software, it would be the rainbow. Sure enough, the screen stayed black. Hit the reset button, and the screen actually came on! Go figure. Went to do a backup, and the screen literally crapped out on me while I was watching it. Definitely a hardware problem.
similar with Touch HD... kinda
I've been having a similar problem with my Touch HD. The problem is very intermittent though and is sometimes hard to reproduce. The screen and phone will be working fine then once in a while when I push the power button to lock the phone, I'll unlock it and the screen stays black. I know that the phone is still on and even unlocked because pushing the buttons at the bottom makes the phone vibrate. The only consistency in reproducing the problem happens after I do something major on the phone such as making a phone call, browsing the internet, sometimes charging the phone. Other than that, I can sit here and push the power button all day and it'll come on and off with no problems. When the screen does go black I've taken the battery out repeatedly as well as repeatedly rebooted the phone until it comes back on. I've tried doing hard and soft resets to no avail. I've tried deactivating "turn off backlight if device is not used for" and "turn off device if not used for" without any resolve. After this I've even left the screen on (disabled backlight off) to see if it flickers or shows any sign of being faulty and it seems to be fine. I'm currently on Dutty's HD WM 6.5 Leo R5 WWE rom, but this has happened with two other roms (NRG, LIA). Other info include:
OS: 5.2.23016
Manila: 2.519192828.0
Radio: 1.14.25.24
Protocol: 52.64.25.34H
I guess the only consistent software has been my radio. Please help! Any advice would be awesome. I've tried google search and xda search without much help. Thanks
Hi,
I've flashed my phone (HTC Touch Pro) with Hardspl and then the latest Energy ROM.
Everything went perfectly and I was impressesd with how simple and easy it was and how much difference the ROM made to the phone.
Today, while using the camera, the screen went blank.
I tryed turning the phone off, pulling battery and a hard reset but its still the same.
Even after hard reset, the screen is blank but if i press the power button, on the second press, I get a flash of whats on the screen and then it goes blank again.
Should I try to reflash the phone again?
I've searched but not found the same issue
Thanks
The touch screen is still working and sometimes i can see the display, but its very dark and hard to read. Is the flex cable that needs changing?
Why would it stop working so suddenly?
Should i take it apart to reseat it?
Ok, I've found the same issue in a few other peoples phones but they seem to have beeen resolved by sendin the phone back under warantee.
I dont have that option unfortunatly so need to find a fix.
The only thing wrong with the phone is the screen backlight that suddenly failed
Can anyone help me or point me in the right direction please? I cant find a definite diagnosis anywhere
New Flex cable?
New Screen?
Pray?
Thanks
Back to stock SPL and stock ROM
Still no luck
Hello every1,
First of all im sry to be starting a new thread about this, but I cant seem to find anything related to it in google or in here, at least with a quick search. My phone is generally treated well enough, and I always keep it in a protector, but tonight it fell off my hands, and I THINK than since then, the "android" settings and return capasitive keys, right under the screen, cannot switch off. This means that if I lock the phone, or even turn it off, the backlight of these buttons does NOT switch off. I have to remove the battery. If I insert it again, and switch the phone back on, they still wont shut down. I now that they CAN be switched off, because I resetted the phone to its factory settings, at least the internal memory, and when it rebooted, the backlight of the keys turned off and back on again.
I am not interested in shipping the phone back to china to make use of its warranty, and im not sure whether letting that backlight on permanently will damage the phone. The screens function and backlighting seems to be OK. What can I do to disable or restore them to good functionality? I never rooted the phone, and I have searched for some apps that can disable those buttons backlight but they require rooting. What would you have me do? I do not mind rooting the phone, or tweaking it in anyway, as long as it remains functional. Thank you for any help!
any1?