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hello everyone,
I cannot get Activesync to recognize my htc touch pro no matter what i do,... i've uninstalled and reinstalled shut everything off then on, followed all of MS's advice, and nothing works,...
Any suggestions,...? No problems connecting my tytn II and my hermes,...
thanks,
ek
Are you running any firewall software? If so, this is relevant to you.
start>>settings>>connections>>usbtopc>> un check the "enable advanced network functionality"
sorry attnoob, was trying for your quick fix, but it didn't work,... thanks anyway,... now will go to the firewall issues noted above, but i already opened the ports as per ms's recommendations in help,...
will try other suggestions and get back to you,...
ok, so allenh, read all the info at the link you sent me, and actually did all these things yesterday, but it didn't work,... also, something strange happens when i hook the device to the PC in that, the device immediately goes to the 'internet sharing' program you use when tethering, it establishes a connection with the internet, and there is a comments saying 'check usb cable connection' and this never happened with the tytn II,...
your help is appreciated,...
ek
Check the USB cable
It seems the USB cable the Tilt uses and the one the Raphael/Fuze use are different, If i use the cable that i usued with my tilt the computer would not recognize the Fuze it will charge it though, only if i use the usb cable that came with the Fuze it works fine.
Are you using the stock ROM or a cooked ROM. Some of the new cooked ROMS are having this problem.
Also, are you using Vista or XP. The problems seem to be with XP.
my fuze seems to also be having this issue... i can hear my laptop do the little noise saying something is attached but my phone never pops up with the screen anymore asking what i would like to do. sometimes i get lucky and it will randomly connect to active sync but would not give me any warning whether it was going to work or not.
btw, it didnt start doing this until i flashed NATF's v2.1 and also loaded a custom theme and toolbars and such.... it worked after i loaded NATF's rom, just randomly stopped at some point after that.
if you are putting on a new rom then put the phone in bootloader mode it worked for me
LostcauseZ06 said:
my fuze seems to also be having this issue... i can hear my laptop do the little noise saying something is attached but my phone never pops up with the screen anymore asking what i would like to do. sometimes i get lucky and it will randomly connect to active sync but would not give me any warning whether it was going to work or not.
Click to expand...
Click to collapse
My Fuze is doing this too, excep every single time. I can't get Activesync to work through USB. And I'm running the stock ROM. Internet Sharing automatically connects.
Okay, I set Internet Sharing to Bluetooth PAN (instead of USB), which kept it from automatically starting when I plugged in the USB. This let ActiveSync and the 'choose a connection type' startup on my Fuze and everything has been fine.
Try your PC Network settings
Hi,
I have the same problem recently. My AS does not want to recognize my Raphael. What I did was go to the network setting of the PC (Network Connections) and disable the 1394 adapter. Then my AS now can recognize my Raphael. The next unsolved thing is how to make the connection stable enough to make happen the syncing.
Drax
Hi, I had similar problem. Once upon a time the connection between my Touch Pro (WM6.5.3) and PC stopped working. Activesync did nothing and after a minute gave error message with troubleshoot guide. So I opened control panel ---> device manager (with mobile connected via USB), where I found "Windows mobile based device" between network adapters. I opened it and under it's advanced settings I found "network address" which was set to "unavailable". So I changed it to 192.168.2.2 and now it works again ;-)
Hope it helps someone ;-)
I have a strange problem with a HTC Touch PRO. Here is my problem:
- I insert the USB cable and the phone asks if I want to use mass storage or activesync
-the phone shows a connection on the screen
-The PC is not sensing anything, the activesync is not connected.
I think this problem appeared after I used a wrong usb cable...
Anyone knows anything what to try? or this is a hardware problem?
Did you select ACTIVESYNC?
There are 2 modes this phone can do..
1) Standard ActiveSYNC or
2) AS a MASS STORAGE DEVICE -like a flash drive...
You have to select ActiveSYNC to actually SYNC software/calendar, else it will show up as just another drive to drag/drop files..
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
The problem is likely with your operating system on your pc.
You can try things like, un-installing the HTC usb driver in device manager.
Check your firewall.
- allow activesync for trusted
- I know for ZoneAlarm you have to go to the adapters section and set the ipaddress (a new one is created when your phone is hooked up via USB) to be trusted.
If that doesn't fix issue perhaps its a corrupt install of ActiveSync. Try uninstalling and reinstalling.
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
I've had this happen to me. I've got so many USB to mini-USB cables and they are not all alike.
Sometimes, it would work and sometimes activesync would not recognize it.
CHANGE YOUR CABLE to another. Hopefully, you've labeled the original cable that came with the phone..
(also, look at the mini cable where it plugs into your phone. Make sure there are no loose pins and/or verify that the 'plug' is level.
Try a different USB port
Try unchecking "use advanced network configuration" in Async settings on the phone. Some computers (for various reasons) have a hard time communicating with the phone when it's configured as a network device - unchecking this will often allow Async to find and connect to the phone, at the expense of some other functionality.
coincendentally i am having the same exact issue, it started last night.
i have tried 3 different cords, on all 3 usb ports on my computer. same thing the phone asks what kind of connection i want whether i select disk drive ofr active sync noting happens. whats weird is that the phone is charging when its connected however the computer is not seeing it at all.
i have tried all the recommendations in this thread but nothing is working. anymore help would be greatly apprciated!
Me too I have tryed everything but none is working.
I think that this a hardware problem, and the problem started to happen after i used a non HTC cable, bad quality. I think some kind of controller is dead. So i started to live with that
When I connteced to the PC via USB, my TP also asked me how to connect (AS or as disc). But suddenly it doesn't ask anymore. I had to deactivate "advanced network configuration" to conntect to AS.
The checkbox "ask each time USB connects" is activated.
What can I do that the phone asks again when I connect it?
Thx.
I have the same thing going on... suddenly a few days ago my fuze only charges when I plug it in the desktop with a usb cable... I re-flashed and it worked about halfway through a sync and then started again... I've tried different cables... uninstalled all of the usb drivers, and reinstalled then updated them... Disconnected the power supply... tried every setting on my phone, and in windows.... I've even uninstalled the last batch of windows updates that came out last week... nothing seems to work...
really simple solution.
decheck advanced network config. plug in cable wait till you see usb connected. a small box. after that choose for example activesync
internet share
This happened to me last night and I figured out that after you toggle your internet sharing you can sync up again. Idk why it works out like that but it worked for me.
This sound reasonable, because the last thing I did before was selecting the "internet sharing" option in the menu when you connect to USB.
But what do you mean with "toggle your internet sharing"? Can you please describe it.
Thx.
try this
okay - first see if you're getting an active connection with your pc , not from the network connections window, but by running mymobiler. I was getting a connection through mymobiler, but active sync wasn't recognizing the device. If mymobiler works, Call your phone. it will drop your connection with mymobiler when you answer the call. then hang up the phone call. (all the while leaving your cable plugged into your phone. When the call has been disconnected your activesync will recognize the connection and sync up again. I don't know why this works, but I've been able to duplicate the results several times.
Same htc ****+ wm. Bought an iphone 3g. Everything must be tuned in windows mobile! It doesn't work how it should!
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Reinstall Mobile Device Manager!
modulusman said:
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Click to expand...
Click to collapse
I've experienced this issue multiple times, as I use my TP to sync with many stations. The solution is way more simple than you think and it has nothing to do with cables!.
You probably use Win Vista so all you need is to uninstall "Windows Mobile Device Center", restart the PC and install a fresh copy from MS site.
http://www.microsoft.com/downloads/details.aspx?FamilyID=83D513EA-9DF9-4920-AF33-3A0E2E4E7BEB&displaylang=en
If you're on XP, do the same with the Active sync solution for XP.
Good luck!
yeah this happens to me every now and then. the advanced network configuration option really helps, but sometimes i just need to plugin/unplug the usb cable from teh phone/cable or cable/computer a couple more timesbefore it picks it up...
goodluck!
So I got my shiny new LG Incite at Best Buy yesterday. I knew I was getting it a while ago, so I downloaded a bunch of games and apps to load it up with as soon as possible. I get home from the store, play around with it and let it charge for a while, then I try to connect it to my computer (After installing ActiveSync 4.5 from the included disk, as well as both of the USB drivers on the disk). Windows comes up with that "found new hardware" stuff and asks where to look for the driver to install. I tell it to look on the CD, as well as the directories where the USB drivers from the disk were installed. It looks like it's working at first, but then I get this error:
(Error: "The data is invalid.")
Then it gives me the message balloon about how there was an error during installation and my new hardware may not work properly, etc. Now when I go to Device Manager, a number of things showed up with that little yellow exclamation point that I'm pretty sure were not there before, but I could be wrong:
- IEEE 1394 Bus host controllers: VIA OHCI Compliant IEEE 1394 Host Controller
- Network Adapters: Unknown device, WAN miniport (L2TP), WAN miniport (Network Monitor), and Windows Mobile-based Device
- Ports (COM & LPT): Communications Port (COM1)
So I tried reinstalling the drivers from a link I found in a thread on these boards (after clicking uninstall for "Windows Mobile-based Device" and having it tell me that the device is necessary to boot up the computer), but the same thing keeps happening. I also tried having ActiveSync scan for devices, but it never finds anything (Just says that USB is "available").
Please help, I really want to start putting pictures, music, and all that good stuff on my brand new phone
(btw, I'm pretty sure the problem is with the software/drivers on the computer, because when I plug in the USB cable the phone starts to charge. Other than that, nothing happens on the phone.)
If at all possible, I would try using the phone with another computer. For quite some time I was only able to sync data with my laptop and not my desktop, so I knew it was a software issue and not the phone itself.
would say it's down to
dead activesync install and no uninstalling it is not enough one have
to remove all traces of it in registry too
and it could also be an issue with usb drviers for the motherboard
chad.pflughaupt said:
If at all possible, I would try using the phone with another computer. For quite some time I was only able to sync data with my laptop and not my desktop, so I knew it was a software issue and not the phone itself.
Click to expand...
Click to collapse
Well, I'm not going to have another computer until September at least, so I really want to get it working on this computer, but I guess I could test it out on a friend's pc to see if my computer is the problem.
Rudegar said:
would say it's down to
dead activesync install and no uninstalling it is not enough one have
to remove all traces of it in registry too
and it could also be an issue with usb drviers for the motherboard
Click to expand...
Click to collapse
Know of any links or tutorials that would tell me all of the registry entries I'd have to remove?
(Sorry for the double post, but no one was replying...)
So I found my bluetooth adapter for my PC, and after I installed the proper software I could connect to my phone no problem. After that, I just used the bluetooth adapter's software to transfer files to my phone via FTP. (ActiveSync still just sat there, even when I set my phone to sync with bluetooth instead of USB, and I allowed wireless connections in ActiveSync)
So I'm glad I can finally transfer files, but I still want to get USB working. No one has any ideas at all?
(Triple post... sorry)
Ok, something happened to the bluetooth drivers and software now. I turned my computer off for the night after using bluetooth to transfer files to my phone, but when I turned on my pc today and clicked the shortcut to start the bluetooth software, I got a message saying that the program the shortcut was linking to no longer existed. Sure enough, the folder was gone from my Program Files directory. Now, every time I try to reinstall it, I get an error 183 that installation was interrupted.
So now I'm back to having no means of transferring files to my phone.
Please, any suggestions at all will be helpful to me at this point. I'm at my wits end!
Any progress on this?
I have a similar problem. I think usb sync worked on my laptop at one point, but hasn't for at least a week.
I was able to fix the problem at least temporarily by disconnecting the device, deleting it from ActiveSync and reconnecting. ActiveSync happily added it back and resynced everything. Now I can install the new Xcite ROM.
Still nothing...
Now my computer doesn't do anything at all when I plug my phone in, not even make a noise or ask about drivers. My phone, however, still recognizes that it's plugged in.
At least I got bluetooth working again, but still, USB would be nice.
It's hard to believe that out of every member on this forum, no one has even the slightest idea of where to start...
Menu - settings - connections - USB to PC.
Uncheck Enable advanced ...
OK TO ALL AND READY
I am looking for a tweak\tool\registry hack (if possible) to have a Charge Only Mode for Windows Mobile 6.5 if at all it is possible. Most of the times, I am at office using my HD2 (Dual boot with 6.5 and DarkStone Android ) connected to the Laptop and it would be great if I can just connect it to my laptop without choosing either of the three options
1. ActiveSync
2. USB Storage Mode
3. Internet Sharing
P.S : I did lot of search for this option but was unable to find it and hence started this thread...but I will be more than happy if anyone can redirect me to an existing thread if any, for the same issue.
When your phone is charging off the laptop do you actually use any apps on it?
I'm like you in that I spend 2 days a week with my phone charging from the laptop, but I never use it for anything other than phone calls, so selecting disk drive does the job for me.
Any apps I'd need, I'd make sure were installed on the device.
bamit99 said:
I am looking for a tweak\tool\registry hack (if possible) to have a Charge Only Mode for Windows Mobile 6.5 if at all it is possible. Most of the times, I am at office using my HD2 (Dual boot with 6.5 and DarkStone Android ) connected to the Laptop and it would be great if I can just connect it to my laptop without choosing either of the three options
1. ActiveSync
2. USB Storage Mode
3. Internet Sharing
P.S : I did lot of search for this option but was unable to find it and hence started this thread...but I will be more than happy if anyone can redirect me to an existing thread if any, for the same issue.
Click to expand...
Click to collapse
Better use the active sync or the mass storage mode..As it is you wont be needing to install apps on your memory card thanks to the massive storage of the HD2 compared to the older WM devices...This shouldn't be a problem IMHO...
Cheers.
Ive got a really easy fix for this, just use a different cable, you can get cables or adaptors that will charge only and wont sync. When you want to sync just change the cable or take off the adaptor.
btw... such an adaptor is only £2.50 from amazon for my phone
bamit99 said:
...it would be great if I can just connect it to my laptop without choosing either of the three options
1. ActiveSync
2. USB Storage Mode
3. Internet Sharing
Click to expand...
Click to collapse
This doesn't stop the action as such, but when you connect your phone to PC, with the 3 options you listed, there should be a a check box at the bottom "Don't ask me again", so whatever you choose will automatically happen next time (choosing USB storage will therefore not ativate ActiveSync/Device Centre on your PC. This can also be found under Settings->Other (miscellaneous settings)->USB to PC (see attachment).
Or, just use a wall socket charger?
Hi,
Thanks for your replies ! The reason I asked this question is because I do not have a Data Plan on Phone. I only use Wifi at home and office and Active Sync kills it. Data storage mode won't let me use the Storage which I kinda need (Don't ask me why? ) and ofcourse Internet sharing Mode just sends the phone into a crazy 'Connecting 3G Network'...loop.
Anyways, I think using the Charge Only Cable should do the trick for now..But I still feel that this mode will be helpful for few rares like me...Love tis mode in Android.
bamit99 said:
Hi,
Thanks for your replies ! The reason I asked this question is because I do not have a Data Plan on Phone. I only use Wifi at home and office and Active Sync kills it. Data storage mode won't let me use the Storage which I kinda need (Don't ask me why? ) and ofcourse Internet sharing Mode just sends the phone into a crazy 'Connecting 3G Network'...loop.
Anyways, I think using the Charge Only Cable should do the trick for now..But I still feel that this mode will be helpful for few rares like me...Love tis mode in Android.
Click to expand...
Click to collapse
ActiveSync does not kill my Wifi - make sure the 'Allow wireless connections on device...' is checked under File->Connections Settings. Also ActiveSync should allow your phone to use your PC's internet connection (pass through) anyway.
The other thing to try is to delete the mobile device from within ActiveSsync as if you've never synced it before and when you next connect it it will ask you to set up a relationship but click cancel and - viola - should now just charge.
agrickard said:
ActiveSync does not kill my Wifi - make sure the 'Allow wireless connections on device...' is checked under File->Connections Settings. Also ActiveSync should allow your phone to use your PC's internet connection (pass through) anyway.
The other thing to try is to delete the mobile device from within ActiveSsync as if you've never synced it before and when you next connect it it will ask you to set up a relationship but click cancel and - viola - should now just charge.
Click to expand...
Click to collapse
No "Allow Wireless Connection on Device" option. I am using Windows 7.. Not sure if it is present in WMDC.
ActiveSync Passthrough does not work..I am on a encrypted network with authentication based Proxies..whole bunch of them.....
I do not want to kill the ActiveSync relationship since it syncs everything with my PC.
I think I am bothering a lot over this stupid requirement.. so I will just close this thread (If I can) but if I find anything I will post it here, for someone else who might be in similar situation.
Thanks anyways...XDA rocks !!!
Similar issue like mine
--------------------
http://www.modaco.com/content/pocke...ync-connection-blocking-wireless-connections/
Hi all,
I apologise in advance if this has been answered somewhere here before, but I couldn't find anything on Google or using the forum search.
Background:
I usually have USB connection set to Media device (MTP) and this works for 99% of devices. The one thing that's causing me issues is the USB connection on a Hyundai i30. As soon as it is connected, it starts to scan for music to play. However after approx 5 seconds the connection drops, then it attempts to reconnect again. This causes the radio to toggle off in the car repeatedly each time it tries to reconnect and worse, ends up draining the battery on the N5 instead of charging it.
Current Workaround:
I've been able to avoid the issue by deselecting both MTP and PTP in the USB connection settings which allows the phone to charge properly.
TL/DR - Hoping for an easier way to change USB mode:
Does anyone know of any widget that exists that can toggle this from the homescreen? It's a pain to have to go all the way to USB connection each time I have to get in the car, then to remember to change it again next time I'm using anything else. Bootloader unlocked and rooted BTW.