phone not responding - Touch Cruise General

I recently bought a used htc touch cruise. After a few days the phone wouldn't get any gsm signal and windows media player and other programs wouldn't work. I installed WM6.1 and now everything is perfect. the phone works great.
There was something interesting that happen. i tried to open the phone by pushing the power button bat no response( the phone was on last time I checked) , no button seems to work, just the green flashing light was running. I had to pull out the battery and put it back and switch on the phone., and now is working. The phone was off in that time where no button would work because I try to call my phone put was unreachable . The curious thing was that the green light was flashing. This is the second time it happen this,
can anyone tel me what is wrong? could be some settings? could be the WM6.1...or some hardware problem?

you've got a ppc. that means it's a little computer, as you know, computers can crash.
sometimes if the phone crashes it can lock up with black screen, no buttons work, but yes, sometimes the led light flashes still.
to the left of the mini usb/charge point is a small hole. if the phone crashes, poke your stylus pen into it to perform a soft reset (restart the phone).
it maybe that you flashed an unstable rom or had too many programs running at once. try changing the 'X' button function to close the program, rather than minimize it to the background (this you'll find in settings)
if that doesn't work try a re-flash. sometimes roms can become unstable because the original ('shipped') htc rom wasn't flashed first. then flash the custom one. sometimes i even double flash the custom rom to make sure all is set right.
hope this helps - if you're still having problems, that is (i see the post is a little while old)

Related

Help..Jasjar going into auto powersave and no response on button press.

Greetings,
I just upgraded to the 2.02.00 ROM last night but still have the occassional lockups. I need to do a soft reboot to get the phone to respond. I believe when it locks up, the radio is still running since I see the blinking Green LED for the GSM. I have to switch off the POWER MANAGEMENT option of "Turn off in x min in not used" for battery power to be able to use the device for calls. The only level of battery saving I am stuck with now is the Backlight auto-off and the beam settings.
Is this something others are having as well or are any applications the culprit?
Thanks in advance for your assistance.
Regards
BHAMEED
------------------------------------------------------------------------
I-Mate JASJAR
--------------
Windiws Mobile 6 (CROSSBOW)Jwright
OS 5.2.318 (Build 15341.0.0.0) AKU 0.0
CE ROM Version : (2.02.00 WWE)
RADIO Version : 1.13.00
ExtROM Version : (2.03.05 WWE) UNLOCKED
Bootloader Version : ver 2.01
Try the power button
All buttons..including the power button...no response.
try holding down the power button
or setting the backlight to atleast one notch.
Urm... uh... ah.... eeee... aaaaaaaaaaaahhhhhhhhhh.
I can confirm this behavior on my MDA Pro (G3).
All ROM versions the same like Bhameed's on my MDA, ...except bootloader of course.
Anyone else noticed this on 2.02.00?
Hold on, can you guys be more specific with this? Are you absolutely sure it doesn't come back on when you PRESS AND HOLD the power button??? Really sorry if I sound like I'm being pedantic, but just from what you've written it sounds like you don't know how to turn on the phone???
hahahaHAHAHA!!! awesome reply spyder
ok, yeah i was thinking this is an issue of not being able to turn on your phone.
yeah what's going on that was different from before?
There have been only few moments where you think "Surely not"... I hate those moments, I'm just hoping this isn't one of them! If it is a genuine problem it's pretty serious and needs to be addressed, but if not.... well, I don't think I should say much more
Please please please say this is all a big joke. I'm tired, please excuse me.
I confirm this behaviour!
And more!
My Qtek freezes... freezes... and then PUFFF. Dead.
I wait some minutes (30 minutes) and I can turn it on again.
I'll send it to qtek.
Mine has a thing sometimes where there will be a pause between pressing the power button and it coming to life... sometimes if I get impatient and press the power button again it will turn it back off before it's come on.
I don't really get it though. Does it freeze while it's still on, or while it's turned off? If it freezes when on, there's plenty of info about how to prevent freezes (mostly 3rd party apps + reg tweaks).
If it really does freeze when off, then please let us know anything more on the issue that you can.
SpyderTracks said:
Mine has a thing sometimes where there will be a pause between pressing the power button and it coming to life... sometimes if I get impatient and press the power button again it will turn it back off before it's come on.
I don't really get it though. Does it freeze while it's still on, or while it's turned off? If it freezes when on, there's plenty of info about how to prevent freezes (mostly 3rd party apps + reg tweaks).
If it really does freeze when off, then please let us know anything more on the issue that you can.
Click to expand...
Click to collapse
Mine freezes everywhere. Bootscreen, Pin code menu (when u type your pin). It depends.
then pda doesn't turn on.
Many problems.
Just go to the assistance. :\
1.Sometimes it freezes while its on. For Instance I had program opened and then whenI tried pressing X to close nothing happened. I had to use the red hardware button to close. Wonder why.
2.I too agree while the phone boots and is searching for network, it takes very long, Meanwhile when the pin enter screen come up, unless the network is fully searched one cannot enter the sim pin code, it has few freezes. or at time the phone signal icon disappears on top bar and again you need to reset the phone.
aniel1 said:
1.Sometimes it freezes while its on. For Instance I had program opened and then whenI tried pressing X to close nothing happened. I had to use the red hardware button to close. Wonder why.
2.I too agree while the phone boots and is searching for network, it takes very long, Meanwhile when the pin enter screen come up, unless the network is fully searched one cannot enter the sim pin code, it has few freezes. or at time the phone signal icon disappears on top bar and again you need to reset the phone.
Click to expand...
Click to collapse
Again, I don't have this problem for some reason... I get very few freezes at all.
I think we're getting away from the original point of the post though... and normal freezing is well documented in most OS threads with means to prevent it.
Same here...Confirmed. Tried all button combinations to get the display back (short presses and long ones), but then end up having to do a soft-reboot to finally get the phone to work properly....
Bhameed said:
Same here...Confirmed. Tried all button combinations to get the display back (short presses and long ones), but then end up having to do a soft-reboot to finally get the phone to work properly....
Click to expand...
Click to collapse
And then you don't have other problems? Like freezes?
EDIT: I flash the original rom but the problem still here
I wonder if this could be a memory leak like someone suggested.... I'm sorry guys, I haven't experienced this problem, and I haven't seen any posts about it until this thread, is there any chance you guys with this issue can keep an eye over your memory status over say a couple of days to see if there's a leek and keep us posted? Once we find out what the problem is it should make a solution easier.
I experienced this problem as well using a cooked WM5 ROM on my HERM200 the only fix I found was migrating to another ROM. I'm currently using CUSTEL_Cing_v1.3, the battery life sucks but I love WM6, it is so much faster, I'm still tweaking and trying to resolve some other issues but other than that I am quite happy with it.
If you are experiencing the lockup I would suggest moving to another ROM as an option, that worked for me. Although a clean install usually fixes a lot of problems.

iPaq 4155: hardware problem or...?

I have a 4155 that has developed the following problem: most of the times it doesn't turn on correctly. I press the power button, I see the backlight coming on but the screen stays grey (blank). Eventually I can get it back on, but only after performing a hard reset, then many, many soft resets (anywhere between 10 and 30). Then it works again for a little while, and the whole thing happens again.
The only way to avoid it is to have the screen stay on all the time, i.e. keep it plugged in and have it not turn off while on AC. If I allow the screen to turn off, chances are I'll have to do the whole reset procedure again, and it takes up to 30 minutes each time. It doesn't matter at all how well charged the battery is, and it even does it if I allow the screen to turn off while plugged in.
Of course in its present state it's just a little more than a paperwewight, not a PDA. I know that underneath it works correctly, just the display has this weird bug. I opened it up and poked inside, put it back together - no change. Does anyone have any idea? I'd really, really like to make this work again.
Thanks for any help!
(I should mention that I flashed the ROM once: I got it cheap off eBay because it was the French language version, and I flashed it with the English ROM. Worked like a charm for many months, then it developed the problem above. Don't think it's related to flashing, but thought I'd mention it anyway)
Bump. .

Major problem with touch screen on Polaris

Hello all... got kind of a big problem that i at the moment don't have an answer to,..
inastalled advanced configuration tool 3.2 on HTC Polaris, the first crash i had was when I enabled animation for menus... (the start menu turned black and the polaris froze), but when i managed to start the advanced configuration tool i unchecked it and it was ok,...
the MAJOR PROBLEM accured when I set the touch screen sensitivity, because the touch part of the screen is inresponsive,.. meaning it does not work at all,.. tryed very hart pressing but it doesn't do it.. the problem is because i can't reach eg start menu or the lower 2 shortcuts with hard button cursor (the wheel)... gestures work however, so i can call the touch flo cube but am not able to select anything, and sam thing goes for enetering pin,.. so i'm not able to make phone calls at the moment.. did few hard resets, and uninstalled the adv. conf. tool but nothing helped... can anyone tel me where (and how to get there) can i adjust this back to normal, i wanted to do this in the advanced configuration tool 3.2 but the problem is you cant make any changes since the screen doesn't work,.. same with reinstalling the program, i can select to install it on a card but canot "click" on next since the screen doesn't do it and the hard keys "can't go there"
so really really someone help me please...
thnx
Are you sure you hard reset and this problem went away or did you mean soft reset?
Maybe aligning the screen will help reset the pressure? Click the button in the middle of the wheel and the GPS button at the same time, the Windows align screen pops up. See if that helps.
I find it very hard to believe that you hard reset and the touch screen sensitivity is still not there. That can't be right.
Hi,
thanx for the reply,... another problem that accoured afterwards was that my friend held the end button (wich locks the keys, screen) and the phone was additionally locked... and literally nothing (again NOTHING ) helped, spent 5 hours trying to save the situation,.. i did soft reset (so your assumption was right) but when later tryed hard reset it probably wasn't done since the instructions say you do it with holding gps and iExplorer buttons while soft reseting it... this resulted in getting the "hard reset screen" wich says to confirm hard reset with hitting the send button, wich unfortunatelly i wasnt able to find in hard keys, and nothing else but this warning text was on the screen as well.. so in the end it probably ended upo wit soft resetting it, anyways it didn't help,... i decided to reinstall the rom i downloaded on htc official site,... it went thru ok and the phone is , though out of the box at least functional,... but in the end, i must admit that am a little surprised this happened with this tool pack (i actually avoided altering the registers just in order to avoid this kid of situations since i don't really know much about these things)... was expecting it to work (in my case) a bit better, more stable. All i wanted really was to get a bit louder speaker volume when ringing and ability to alter the HTC home toolbar, since i find the weather screen totaly irreliable and never really use it, so i thought I would have sth there that i might really have some use of..
well nevertheless.. the phone is working, that's all that matters at the mom so i can again start finishing my phd wich i am defending in a week
PS. the fact that you can not do practically anything without the touch screen just sucks big time, if i compare it to the mouse on pc,... i saved the situation many times with the keybord .. in 1 word strange
take care
My Mobile
Perhaps you should have tryied out the "My Mobile" aplication that allows you to use your mobile from a PC.
It shows a windows with the mobile screen and you can touch it and use the mobile like if you was touching the REAL mobile...
Late for that solucion, perhaps another with that problem can solve it this way...
Chears
@gastonfama: am not sure this would help, since a friend that has htc diamond has this tool pack on and it work k ok on his phone,.. that's why i predicted that it is going to be stable enough on mnie as well,.. so in my thinking, if the 2 htc that are rather alike had such different "reaction", than an emulation would be even less comparable to mine, thanks though
Had the same problem with Schaps_AdvancedConfig and wrong HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold setting.
XML I used had "200" as advised value (system default is 2908!),
after changing you could hit it with a hammer and nothing.
Managed to set is back to recommended value 9000 using MyMobiler app and all problems gone.
See also HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold
sys default is 18866, I use now 19866 and I'm happy
Check tips&tricks thread
I got the same problem, I wanna to install "My Mobiler" but due to the screen is locked, I can't continue the installation, any help ?
well as far as I see here (forgot how i installed it after previous post) you have an exe here :
http://www.mymobiler.com/downsafe.aspx
so you will install it from the pc anyways, but how will you make the confirm on where to install it (mybe if you put storage card out and there will be only 1 memory option, but you will still have to confirm installation i guess).. i wasnt able to confirm without the screen on polaris,.. maybo on some other phone
double post...mistake
I had that same screen not working problem after tweaking the phone with advanced config 3.3, 3.2, 3.1, only hardware buttons work.
Problem can only be solved by Hard Reset. Version 2.2 I think is the only one that works (not thoroughly tested though)

Daxian X999 / T32 hard reset help needed

I'm not sure how many people, if any, have experience with this phone, but I'm taking a shot in the dark because I am completely out of options here. The phone is similar to the Cect M88, and the other Cect iPhone-clones available, although I'm not sure how similar the button layout is.
I installed PCM Keyboard last night, and all was working fine until this afternoon, when all of a sudden, my phone wouldn't wake up. I ended up having to pull the battery in order to get it to restart, but then it wouldn't boot past the Windows Mobile screen (the first one - didn't even make it to the second screen).
After several attempts to hard reset (top volume button + camera button + power button), I was able to get it reset, but even though active sync was running, folders weren't showing up properly on the phone itself. I did a soft reset, and folders then showed up, but this time active sync wouldn't load on the phone. Several more soft resets did nothing, but I kept trying, and finally... the phone froze up again to the point where it hung on the Windows Mobile screen again. Now, despite all attempts, I can't even get it to hard reset. When I push all buttons from an off state, the screen will turn blue (which seems to indicate some kind of resetting is going on since it normally goes straight to the WM screen) and then a few seconds later, the Windows Mobile screen will come up and hang. I've tried every combination of buttons possible, and I've tried hard resetting probably a good 20-30 times since this happened. I've removed the SIM card, removed the SD card... I've basically tried hard resetting seemingly every way possible, and yet it still will not reset and load up WM 6.0 pro like it should.
Any ideas on how I can get this thing to at least move past the WM screen? If I'm totally unable to hard reset, what would be the next best course of action? Since this is an off-brand phone with no support or any kind of warranty, are there repair places out there that can restore the OS? Is that something I can do myself? (Phone didn't come with any software or anything.) I'm at a loss here... I really don't want to end up with a $200 blue flashlight/paperweight. I know I took my chances when I bought it, but well... this stinks.
worked
hey man i know its old and hopefully you still have your phone.. ok what you need to do is let the phone die completely so you may have to keep the blue screen on and keep turning it on till your phone does this like you i have hard reseted serveral time to no avail but when the phone died i took out the battery plugged it in to the wall charger placed the battery in the phone let the red led light by the camera light up then i turned it on and before the screen could show the splash i did the hard reset phone is aye ok !! hope this helps man.. your post helped me..
eric

Black screen of death

The other day, I hit the power button on my touch pro, and the screen didn't come on. I did a soft reset, and it started working again. Now today, the same thing is happening, but a soft reset isn't helping.
The screen's back light comes on, the LEDs on the buttons come on, and the phone seems to be working fine. I hear all the sounds, including the HTC sound while it is booting, and the new message sound, but the screen stays black. It still recognizes touches, it just doesn't show an image. I want to do a hard reset, and will if I can get it to come one one more time, but its been about a month since I backed up my contact list. Lesson learnt there. I'm afraid it might be a hardware problem since I don't see anything while its booting either.
Anyone know if this is a known hardware issue with the touch pro? The phone is less then 3 months old, and I've been real careful with it. I haven't dropped it from more then 2 feet, and even that was onto carpet. Its the Verizon version if that makes a difference, and I'm running one of the NFSFAN roms. Its not the newest one, but rather the one posted on October 19th. I doubt its the rom, though, as I've been using it for around 2 months with no issues.
EDIT: Ok, I went into the bootloader to see if it was hardware of software. I figured if it was hardware, the screen would be black, and if it was software, it would be the rainbow. Sure enough, the screen stayed black. Hit the reset button, and the screen actually came on! Go figure. Went to do a backup, and the screen literally crapped out on me while I was watching it. Definitely a hardware problem.
similar with Touch HD... kinda
I've been having a similar problem with my Touch HD. The problem is very intermittent though and is sometimes hard to reproduce. The screen and phone will be working fine then once in a while when I push the power button to lock the phone, I'll unlock it and the screen stays black. I know that the phone is still on and even unlocked because pushing the buttons at the bottom makes the phone vibrate. The only consistency in reproducing the problem happens after I do something major on the phone such as making a phone call, browsing the internet, sometimes charging the phone. Other than that, I can sit here and push the power button all day and it'll come on and off with no problems. When the screen does go black I've taken the battery out repeatedly as well as repeatedly rebooted the phone until it comes back on. I've tried doing hard and soft resets to no avail. I've tried deactivating "turn off backlight if device is not used for" and "turn off device if not used for" without any resolve. After this I've even left the screen on (disabled backlight off) to see if it flickers or shows any sign of being faulty and it seems to be fine. I'm currently on Dutty's HD WM 6.5 Leo R5 WWE rom, but this has happened with two other roms (NRG, LIA). Other info include:
OS: 5.2.23016
Manila: 2.519192828.0
Radio: 1.14.25.24
Protocol: 52.64.25.34H
I guess the only consistent software has been my radio. Please help! Any advice would be awesome. I've tried google search and xda search without much help. Thanks

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