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Problem with HTC HD7 Camera

Hello
Now i am going to return my HTC HD7 phone and change it for a new one.
Why?
The camera wont turn on neither on the camera button neither in the menu.
Here is the film, what it actually does.
I understand that i am not allone with this camera issue.
So far there is no solution for this problem so in this case there is only return and get a new one option.
http://www.youtube.com/watch?v=Cs_nJu7vciw

Camera Issue Solution
I had the same problem with my HTC HD7 and have found a possible solution. I simply took the battery out and my SIM card, let it sit for about 1 minute. Put the SIM card back in and the battery then turned the phone back on. It fixed my camera issue.
I am not saying this will fix the issue permanently but it worked for me, I havent had any issues with the camera thus far.

Yet another reason to stop buying HTCs phones IMO.

HTC = High Tech Crap!

Wow, two imbeciles come in here and spread BS instead of answering and helping OP.
OP, I've never had that problem nor have I heard of it, so it's most definitely specific to your device so using the manufacturers warranty and getting a replacement is definitely the best solution, although nando's workaround might work...or a hard reset if it's a glitch.

Peter V8 said:
Hello
Now i am going to return my HTC HD7 phone and change it for a new one.
Why?
The camera wont turn on neither on the camera button neither in the menu.
Here is the film, what it actually does.
I understand that i am not allone with this camera issue.
So far there is no solution for this problem so in this case there is only return and get a new one option.
http://www.youtube.com/watch?v=Cs_nJu7vciw
Click to expand...
Click to collapse
AFAIK Its a windows phone issue, It has nothing to do with htc, HD7 or whatever.
It happens to zune, and marketplace too, and It only takes a simple reboot to solve it.
Still, if you believe its an hd7 issue, you shouldnt be asking it here. This is a windows-phone 7 forum, and device-related problems should be asked in their respective forums.

I have fixed this problem by myself, its an hardware problem. Nobody helped about the solution even HTC engineers. I can send the solution photos. [email protected] (Antalya/TURKEY)

The same problem
Nobody can help me with It? I have the ecxatly same problem...

As stated already, You might get better help with HD7 issues if you post in the HD7 specific forum, and it might help to keep the device trolls at bay...
Sent from my SGH-i917 using XDA Windows Phone 7 App

I tried two ways of succesfully fixing this:
-3 times hard resetting
-3times soft resetting
Both did the trick for me, but for obvious reasons I now always soft reset 3 times whenever this occurs.
(Hasn't happened since NoDo tho..)

(sorry for my bad english)..
I do have a same problem. I am from indonesia, already told the shop which i bought this phone. They cant give me any replacement, only said, under repair or somekind of service.
Actually i rarely use handphone camera, but under this situation, felt weird. Any one has solution? please share..

It's a hardware issue with certain batch of the HTC HD7. I suggest you take your phone in for a replacement.

But they wont replace for a new one, i just bought it 3 weeks ago. The said they will repair it or under service. What a shame..

My buddy's HD7 had the same problem but seemed to go away with NODO. Is your phone all updated?

emigrating said:
Yet another reason to stop buying HTCs phones IMO.
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Yet another troll need to be stopped...

Strike_Eagle said:
Yet another troll need to be stopped...
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Click to collapse
Hi there
I had the same issue with my HD7. O2 serviced it for me and it worked for another few months. Today the camera wont load again. I would say it is a software issue rather that hardware issue as I remember when it happened before soft reset and then hard reset could fix the issue till it completely stopped.
I need to take it again to the service.

it's remind me my desire phone ( android ) i had the same problem after clockword and cooked rom install. i just updated the phone radio and all was ok.
I know it's not the same plateform but i hope it can help maby try to update software.

limsao said:
it's remind me my desire phone ( android ) i had the same problem after clockword and cooked rom install. i just updated the phone radio and all was ok.
I know it's not the same plateform but i hope it can help maby try to update software.
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Click to collapse
I have done that already. Did not help. I also took the battery and the sim card out for 5min but still the same... Only service

HTC HD7 Camera Dead
Hi all,
I have the same problem - just went to use the camera on day and no response. Pressing the camera button or intiating from within the software just results in the menu scrolling away (as though the camera is starting) and then scrolling back.
I've tried pulling the battery and sim - no luck.
Unfortunately my location means I can't send it back for repair with it costing $$$s and taking over a month.
Only had the phone a couple of months - not very happy.
There seems to be a lot of people writing about this exact issue on the HTC forums so I can only assume it is indeed a hardware fault in a batch of the HD7s rather than a software issue.
Bob

day2die said:
It's a hardware issue with certain batch of the HTC HD7. I suggest you take your phone in for a replacement.
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Click to collapse
Day2Die,
I figured the same think - where do you read this?
Bob

Camera Fault Desire S ???? HELP !!!!

Hi guys
I have a fault with my camera on my desire s. The phone is unrooted and on stock gingerbread, waiting for ICS........ But the thing is when I open up the camera all I get is a blank screen and sometimes it flickers on and goes off. Iv done hard reset, soft reset.... The camcorder or 3rd party camera apps dont also work so have any of you guys expereinced the same problem?/ But odly after the hard reset the mirror application sometimes works but very rarely. If you can help please help?/ I have contacted HTC but i really dont wanna send it back for repair!! So some please help me. Thanks Amolak

amolak1999 said:
Hi guys
I have a fault with my camera on my desire s. The phone is unrooted and on stock gingerbread, waiting for ICS........ But the thing is when I open up the camera all I get is a blank screen and sometimes it flickers on and goes off. Iv done hard reset, soft reset.... The camcorder or 3rd party camera apps dont also work so have any of you guys expereinced the same problem?/ But odly after the hard reset the mirror application sometimes works but very rarely. If you can help please help?/ I have contacted HTC but i really dont wanna send it back for repair!! So some please help me. Thanks Amolak
Click to expand...
Click to collapse
If the phone is unrooted, stock and under warranty then don't even consider screwing around with it. This sounds like 99.9% hardware fault, so just send it back to get it fixed.

SimonTS said:
If the phone is unrooted, stock and under warranty then don't even consider screwing around with it. This sounds like 99.9% hardware fault, so just send it back to get it fixed.
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thanks mate its under warranty just didnt want the hassle of going through the repairs as it could take a while

amolak1999 said:
thanks mate its under warranty just didnt want the hassle of going through the repairs as it could take a while
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Click to collapse
Yep - but a lot less time (and certainly a lot less money) than attempting to fix it yourself, invalidating your warranty and maybe destroying it totally. I have stripped my DS to the guts on several occasions, to replace LCD and digitiser, but I chose to invalidate my warranty when I bought the phone as I wanted to root it. In your position I wouldn't hesitate to send it back officially.

Ok will do thanks
Sent from my HTC Desire S using xda app-developers app

[Q] Camera isn't responding

I have a MB865 on AT&T on stock ICS 4.0.4. A couple months ago, I had cracked my screen and repaired it myself with great success with that helpful guide in the forums. However, when I finished, both of my cameras (Front and Back) no longer worked. EIther it said failed to initialize or Camera isn't responding. Is there any way to fix this? Is there any way to troubleshoot what is working and what is not? Thanks for looking at this post.

zecroissant said:
I have a MB865 on AT&T on stock ICS 4.0.4. A couple months ago, I had cracked my screen and repaired it myself with great success with that helpful guide in the forums. However, when I finished, both of my cameras (Front and Back) no longer worked. EIther it said failed to initialize or Camera isn't responding. Is there any way to fix this? Is there any way to troubleshoot what is working and what is not? Thanks for looking at this post.
Click to expand...
Click to collapse
Check the CQATest. But, it's 90% possible, that you made a mistake when you closed your phone.

zecroissant said:
I have a MB865 on AT&T on stock ICS 4.0.4. A couple months ago, I had cracked my screen and repaired it myself with great success with that helpful guide in the forums. However, when I finished, both of my cameras (Front and Back) no longer worked. EIther it said failed to initialize or Camera isn't responding. Is there any way to fix this? Is there any way to troubleshoot what is working and what is not? Thanks for looking at this post.
Click to expand...
Click to collapse
Have you tried performing a factory reset, or clearing the camera data from settings? Have you tried installing a third party camera application to see if the same errors are persistent? If none of these work, you may have caused some damage to the camera itself, or some other hardware related damages.
ΧΔΑ Fraternity's Godfather. Read About Our History!

So after the CQAtest, I found out that my front facing camera does work however my back camera doesn't work, including the flash. Is there a way to just fix the camera, like order a new camera part on ebay, or any other suggestions?

zecroissant said:
So after the CQAtest, I found out that my front facing camera does work however my back camera doesn't work, including the flash. Is there a way to just fix the camera, like order a new camera part on ebay, or any other suggestions?
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Did you check again if is everything connected in its place?

brianmoyano said:
Did you check again if is everything connected in its place?
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As in, taking it apart, plugging back every to the motherboard?

Atrix 2 Camera not working. Help please!

Hey guys,
I just got a Atrix 2 from a buddy of mine who recently upgraded phones. The screen is cracked and has 2 black spots, so I ordered a new screen and digitizer for it.
Anyways, the only other issue is that the camera does not work. I did a factory reset, and installed the ICS upgrade from android 2.3. Thinking maybe that would fix the camera not working issue. But it did not. Front camera works occasionally, but main camera never does and FC's camera app.
Is this a hardware or software issue? Are there any troubleshooting that I could try? If the camera itself is bad, I would simply install a new one while I have the phone tore down to install new screen and digitizer.
Any input or suggestions would be much appreciated guys!
Thank you!

Try installing the "Ucam" app from the playstore and check if you can open it.
Why upgraded to ICS when jellybean is already available??(I think you did system update in the setting) If the above app also dosnt work then you can try installing a jellybean rom and check..
Is your sd card properly working?

Thank you for the reply! I tried installing the camera app you mentioned, and still does not work. It force closes, unless you choose the front camera.
As for why i didn't install JellyBean, honestly ive never rooted a phone nor have i installed a rom or the like. I simply downloaded and installed the OTA update to ICS. I wouldnt even know where to begin to root or install a custom Rom to be honest lol
Is it possible the camera hardware itself is bad? I downloaded a flashlight app, and the flash does not work either.
Thanks again guys!
Sent from my MB865 using Tapatalk 2

I also have experianced similar problems with the camera couple of times long ago..(probably when I was in ICS)
A simple reboot used to fix the issue..
I am not sure about your case.

meangreen316 said:
Hey guys,
I just got a Atrix 2 from a buddy of mine who recently upgraded phones. The screen is cracked and has 2 black spots, so I ordered a new screen and digitizer for it.
Anyways, the only other issue is that the camera does not work. I did a factory reset, and installed the ICS upgrade from android 2.3. Thinking maybe that would fix the camera not working issue. But it did not. Front camera works occasionally, but main camera never does and FC's camera app.
Is this a hardware or software issue? Are there any troubleshooting that I could try? If the camera itself is bad, I would simply install a new one while I have the phone tore down to install new screen and digitizer.
Any input or suggestions would be much appreciated guys!
Thank you!
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Click to collapse
did u find any solution ?

SannanWasique said:
did u find any solution ?
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to verify whether it is a hardware fault, i think you'd better to try several other ROMs first,
then you can have a conclusion....

Touch Isn't working *Screen NOT cracked*

Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.

Rexee said:
Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.
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Click to collapse
hi firstly tell me what trouble shooting have you done and secondly what rom are you on is it stock or custom

kallum7 said:
hi firstly tell me what trouble shooting have you done and secondly what rom are you on is it stock or custom
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I was on a Custom rom i forgot the name but i think it was Tuga its been a while since i last used the phone due to the issue. But the touch screen didn't work in recovery either.

Rexee said:
I was on a Custom rom i forgot the name but i think it was Tuga its been a while since i last used the phone due to the issue. But the touch screen didn't work in recovery either.
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please follow this https://forum.xda-developers.com/oneplus-one/general/guide-unbrick-oneplus-one-t3013732 and when it says it is only for hard bricks a=only still use it

Rexee said:
Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.
Click to expand...
Click to collapse
If you're screen stopped working after dropping it, it is most likely damaged. Dropping it will not cause any rom to malfunction and stop touch from working. It may be a loose connection, or if you got the device used from somewhere, the screen may have once been replaced and the replacement may not be as good as the original (which by no means was perfect either).

It happened to me. Open your opo, disconnect and then reconnect the screen.