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Problem with HTC HD7 Camera

Hello
Now i am going to return my HTC HD7 phone and change it for a new one.
Why?
The camera wont turn on neither on the camera button neither in the menu.
Here is the film, what it actually does.
I understand that i am not allone with this camera issue.
So far there is no solution for this problem so in this case there is only return and get a new one option.
http://www.youtube.com/watch?v=Cs_nJu7vciw

Camera Issue Solution
I had the same problem with my HTC HD7 and have found a possible solution. I simply took the battery out and my SIM card, let it sit for about 1 minute. Put the SIM card back in and the battery then turned the phone back on. It fixed my camera issue.
I am not saying this will fix the issue permanently but it worked for me, I havent had any issues with the camera thus far.

Yet another reason to stop buying HTCs phones IMO.

HTC = High Tech Crap!

Wow, two imbeciles come in here and spread BS instead of answering and helping OP.
OP, I've never had that problem nor have I heard of it, so it's most definitely specific to your device so using the manufacturers warranty and getting a replacement is definitely the best solution, although nando's workaround might work...or a hard reset if it's a glitch.

Peter V8 said:
Hello
Now i am going to return my HTC HD7 phone and change it for a new one.
Why?
The camera wont turn on neither on the camera button neither in the menu.
Here is the film, what it actually does.
I understand that i am not allone with this camera issue.
So far there is no solution for this problem so in this case there is only return and get a new one option.
http://www.youtube.com/watch?v=Cs_nJu7vciw
Click to expand...
Click to collapse
AFAIK Its a windows phone issue, It has nothing to do with htc, HD7 or whatever.
It happens to zune, and marketplace too, and It only takes a simple reboot to solve it.
Still, if you believe its an hd7 issue, you shouldnt be asking it here. This is a windows-phone 7 forum, and device-related problems should be asked in their respective forums.

I have fixed this problem by myself, its an hardware problem. Nobody helped about the solution even HTC engineers. I can send the solution photos. [email protected] (Antalya/TURKEY)

The same problem
Nobody can help me with It? I have the ecxatly same problem...

As stated already, You might get better help with HD7 issues if you post in the HD7 specific forum, and it might help to keep the device trolls at bay...
Sent from my SGH-i917 using XDA Windows Phone 7 App

I tried two ways of succesfully fixing this:
-3 times hard resetting
-3times soft resetting
Both did the trick for me, but for obvious reasons I now always soft reset 3 times whenever this occurs.
(Hasn't happened since NoDo tho..)

(sorry for my bad english)..
I do have a same problem. I am from indonesia, already told the shop which i bought this phone. They cant give me any replacement, only said, under repair or somekind of service.
Actually i rarely use handphone camera, but under this situation, felt weird. Any one has solution? please share..

It's a hardware issue with certain batch of the HTC HD7. I suggest you take your phone in for a replacement.

But they wont replace for a new one, i just bought it 3 weeks ago. The said they will repair it or under service. What a shame..

My buddy's HD7 had the same problem but seemed to go away with NODO. Is your phone all updated?

emigrating said:
Yet another reason to stop buying HTCs phones IMO.
Click to expand...
Click to collapse
Yet another troll need to be stopped...

Strike_Eagle said:
Yet another troll need to be stopped...
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Click to collapse
Hi there
I had the same issue with my HD7. O2 serviced it for me and it worked for another few months. Today the camera wont load again. I would say it is a software issue rather that hardware issue as I remember when it happened before soft reset and then hard reset could fix the issue till it completely stopped.
I need to take it again to the service.

it's remind me my desire phone ( android ) i had the same problem after clockword and cooked rom install. i just updated the phone radio and all was ok.
I know it's not the same plateform but i hope it can help maby try to update software.

limsao said:
it's remind me my desire phone ( android ) i had the same problem after clockword and cooked rom install. i just updated the phone radio and all was ok.
I know it's not the same plateform but i hope it can help maby try to update software.
Click to expand...
Click to collapse
I have done that already. Did not help. I also took the battery and the sim card out for 5min but still the same... Only service

HTC HD7 Camera Dead
Hi all,
I have the same problem - just went to use the camera on day and no response. Pressing the camera button or intiating from within the software just results in the menu scrolling away (as though the camera is starting) and then scrolling back.
I've tried pulling the battery and sim - no luck.
Unfortunately my location means I can't send it back for repair with it costing $$$s and taking over a month.
Only had the phone a couple of months - not very happy.
There seems to be a lot of people writing about this exact issue on the HTC forums so I can only assume it is indeed a hardware fault in a batch of the HD7s rather than a software issue.
Bob

day2die said:
It's a hardware issue with certain batch of the HTC HD7. I suggest you take your phone in for a replacement.
Click to expand...
Click to collapse
Day2Die,
I figured the same think - where do you read this?
Bob

[Q] Touchscreen issue & need help asap

So I recently purchased the NS. I have one problem though: the very right side of the screen (0.5 cm from the end of the screen) the touchscreen is very unresponsive. Sometimes it responds sometimes it doesn't. On my previous phone (LG Optimus 2x) when running CM7 there was the same glitch. The very left side on my NS it's very responsive. I'm running stock 2.3.6 . What is my problem?
Thanks

U just got the phone and having all Stock with that issue, if I was u, I would use the warranty to solve that imediatly (or u can try to upgrade to newer ROM to see if that's a software prob.)
cheers

wipe the screen down with some alcohol to be sure
Sent from my Nexus S 4G using XDA App

forumsid987 said:
wipe the screen down with some alcohol to be sure
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
Don't do this, you'll risk prematurely eating your oleophobic coat. I'd find some touchscreen testing app first, and if the problem persists go to samsung.

Ok, I updated to 2.3.6 and the touchscreen is a bit better. Maybe that's just my impression. Are you sure none of you have this problem? hmm. So should I send it to Samsung for repair?

I haven't had this problem at all, my phones touchscreen is flawless everywhere. I would first talk to samsung and hope you don't get someone incompetent, then send it in if need be.

Harbb said:
I haven't had this problem at all, my phones touchscreen is flawless everywhere. I would first talk to samsung and hope you don't get someone incompetent, then send it in if need be.
Click to expand...
Click to collapse
OH man. I don't want to be phoneless for a month though However I do have a year warranty and I only purchased the phone 3 days ago so I can wait and see if it get's worse before returning it for repair. It really doesn't bother me for now since I never touch the last 3 mm of the screen anyways.

[Q] screen issues

just wondering if anybody can help me, ive had my phone back from orange/ee repair twice now only for it to develop the same problem yet again, ok so the phone is completely factory standard, i make folders on my home screen with various apps in each and i can access each folder properly, i then turn the phone off when i go to sleep at night and put it on charge, when i wake up in the morning i unplug the phone, turn it on and let it wake up, i then try to access the folders i created and cant when i touch them, this is the part that confuses me, if i touch above the folders i can then access them, if i put another app above the folder and try to open that it will only open the folder below, please could someone enlighten me as to what may be causing this, thankyou

This is only a guess so don't shoot the messenger
Try;
Go to Menu - Settings - Language & Keyboard - HTC Sense Input - Advanced. Then choose either Calibration Tool or Reset calibration
It's meant for text input but ya never know!

hbforce
milkyinit said:
just wondering if anybody can help me, ive had my phone back from orange/ee repair twice now only for it to develop the same problem yet again, ok so the phone is completely factory standard, i make folders on my home screen with various apps in each and i can access each folder properly, i then turn the phone off when i go to sleep at night and put it on charge, when i wake up in the morning i unplug the phone, turn it on and let it wake up, i then try to access the folders i created and cant when i touch them, this is the part that confuses me, if i touch above the folders i can then access them, if i put another app above the folder and try to open that it will only open the folder below, please could someone enlighten me as to what may be causing this, thankyou
Click to expand...
Click to collapse
HI brother ...
Well, it seems like a firmware problem, to avoid some stupid preactions, throw the phone to Orange repair group, and see if they can fix it.
"IF I HELPED YOU HIT THANKS BUTTON"
.

i know what you're saying mate, but its been for repair twice already and come back with the same fault both times, dont you think throwing it back at them a third time would be taking the iss a bit?

hbforce
milkyinit said:
i know what you're saying mate, but its been for repair twice already and come back with the same fault both times, dont you think throwing it back at them a third time would be taking the iss a bit?
Click to expand...
Click to collapse
Hi brother ...
Personally, i don't know how to fix it, but, as i told you it seems a software problem, if you don't wanna take it back, just try some custom ROMS or try to install International version of One S Software using RUU, this i guess may solve the issue .
Cordially.
"IF I HELPED YOU HIT THANKS BUTTON PLEASE ! "
.

yeh im starting to believe it is a software issue now, i spoke to the chap in the ee shop yesterday and he said he is going to get in contact with his area manager and push to get my phone replaced because he agreed that this was unacceptable, so fingers crossed I'll hopefully have a new phone in the next couple of days. i was considering rooting and flashing a custom rom but really didnt want to because obviously it wouldve voided the warranty, i'll let you know how i get on in a few days, thankyou for taking the time to reply and try and help :beer::screwy:
Sent from my GT-S5570 using xda app-developers app

also plz excuse the silly little pics at the end, poo loan phone has a mind of its own
Sent from my GT-S5570 using xda app-developers app

Third time back from repair, HTC UK this time and the phone still has the same fault, got told in the EE shop that that was all they could do for me and try contacting orange customer services to see if they might replace the phone. Im starting to get very p*ssed off with orange now as you can most probably understand, so now im thinking of rooting the device and flashing a Rom that hopefully won't cause me the issues this one is
Sent from my HTC One S using xda premium

Third time back from repair, HTC UK this time and the phone still has the same fault, got told in the EE shop that that was all they could do for me and try contacting orange customer services to see if they might replace the phone. Im starting to get very p*ssed off with orange now as you can most probably understand, so now im thinking of rooting the device and flashing a Rom that hopefully won't cause me the issues this one is<br />
<br />
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
If your device has been back to repair 3 times with the same issue, and still not fixed you are eligible to get a brand new one.
Sent from my One S using xda app-developers app

Seny brick till end.

Hello guys , i got big problem. When i setted up inspiration rom after elegancia using , after 6 hours of phone using , my display just dont work(dead). When phone is booting it dont show htc screen , nothing. I need brick my phone till end because of warranty in my country. If they will see that i got rooted , custom rom , hboot etc. theyll say that is my fault. Is there option how i can mess it up till i cant turn it on , or plug to pc.
I did it with my lg p500 when i flashed .kdz file i just unpluged phone , and it was dead , without sign marks. Is there this kind of brick for senny?
Hope for sughestions , and sorry for my language knowladge
Faithfully , Berils.

anyone guys ? I need suggestions till tomorow. someone ?

You could probably fix it yourself
try following these instructions
http://forum.xda-developers.com/showthread.php?t=1522351
And also don't try and break it any further because once HTC have plugged it in and got it running they will diagnose it, and that will say that your phone is rooted.
The only way to make the phone fully unoperational is to burn out the motherboard.

hellfire191 said:
You could probably fix it yourself
try following these instructions
http://forum.xda-developers.com/showthread.php?t=1522351
And also don't try and break it any further because once HTC have plugged it in and got it running they will diagnose it, and that will say that your phone is rooted.
The only way to make the phone fully unoperational is to burn out the motherboard.
Click to expand...
Click to collapse
is there any way how i can damage MB without evidence? This will be harmfull for me , because of my senny , but there is no other options. Then ill get brand new one .

You do realise that's fraud, right?

berilslv said:
anyone guys ? I need suggestions till tomorow. someone ?
Click to expand...
Click to collapse
just send it in rooted, its a hardware problem, if they say ur warranty is void, just kick up a fuss...
in the past some warranty repairs have been honoured by HTC despite phone being rooted - if it is clearly a hardware failure.
i can think of ways to mess up the device without leaving a trace (easy), but its probably best not to give suggestions here.

i cant find this kind of problem at google... noone got dead screen , but working touchscreen , and buttons. very strange. if some1 got suggestion ,pleae guys share it.
ty for all help.

I had the same problem today. Had it once before in march. Happened on elegancia first and now today on inspiration.. it is obviously a hardware problem.
The color on the screen gets weird. Touch works perfect. Then screen goes black. The touch still works. Display comes back after 2 or 3 hours. Haven't gotten time to get it checked.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app

Touch Isn't working *Screen NOT cracked*

Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.

Rexee said:
Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.
Click to expand...
Click to collapse
hi firstly tell me what trouble shooting have you done and secondly what rom are you on is it stock or custom

kallum7 said:
hi firstly tell me what trouble shooting have you done and secondly what rom are you on is it stock or custom
Click to expand...
Click to collapse
I was on a Custom rom i forgot the name but i think it was Tuga its been a while since i last used the phone due to the issue. But the touch screen didn't work in recovery either.

Rexee said:
I was on a Custom rom i forgot the name but i think it was Tuga its been a while since i last used the phone due to the issue. But the touch screen didn't work in recovery either.
Click to expand...
Click to collapse
please follow this https://forum.xda-developers.com/oneplus-one/general/guide-unbrick-oneplus-one-t3013732 and when it says it is only for hard bricks a=only still use it

Rexee said:
Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.
Click to expand...
Click to collapse
If you're screen stopped working after dropping it, it is most likely damaged. Dropping it will not cause any rom to malfunction and stop touch from working. It may be a loose connection, or if you got the device used from somewhere, the screen may have once been replaced and the replacement may not be as good as the original (which by no means was perfect either).

It happened to me. Open your opo, disconnect and then reconnect the screen.