operator not exist in database & problem connecting with gprs. - Touch Cruise General

Hi
I have a two-pronged issue:
1. Changed my operator from Cellcom to Orange in Israel and receive a msg "The operator does not exist in the database. Please contact your operator for connecting settings". In Settings > Connection Setup I select Israel and the Orange does not appear as operator only Cellcom.Do I need to get Orange onto the Database?How?
2. Trying to access the Web and get msg "There is a problem connecting to the GPRS service in your registered home network".
Can anyone help me with these two issues?
Thanks
Brian

i had the same problem yesterday with o2 pay as you go gprs (the only option available was o2 contract gprs or other countries) you would have to manually find the connection details, calling customer support should get the details you need, then enter then through start -> settings -> connections (tab) -> connections -> manage existing connections/add a new connection
then you can edit/add your gprs connection for your carrier.
i am using 6.1 which came on my XDA orbit 2 so it might differ slightly

Related

UK Vodafone GPRS Settings

I have a vodafone payasyougo sim and can't get connected to GPRS because Vodafone won't give me the settings, can anyone help ?
PS I tried to use the Alice Connect software Vodafone provide but I just get the error "can't find the serial port name" In addition the software has absolutley no settings included.
http://forum.xda-developers.com/search.php?mode=results
search is your friend
voda gprs settings
I use
access point:internet
id:web
pw:web
everything on defaults, works fine here.

o2 network connection problem...

Anyone noticed that o2 has changed their network setup?
I'm a regular ROM flasher and when i start the connection it used to connect to "O2 UK" but now it gives you the option of "O2 postpay" & "O2 prepay".
(I choose the postpay option)
The problem I have is with my MMS server now that i have to choose postpay or prepay...
When connecting using the old connection MMS wouldn't connect to wap for anything other than MMS, but now it will connect for anything (i.e. email, weather, opera/IE, etc)
Does anyone know how to make my MMS server to only allow MMS to use it for connection? (I'll be using Mobile internet connection for other connections)
(Already using 'Data Connection' program to turn it off when not needed but what a hassle!)

[Q] Sprint TP2 6.5 Data Roaming in Europe?

I just went to France for three weeks with my Sprint TP2 running Windows Mobile 6.5 (official Sprint upgrade, with Sprint SIM installed). I signed up for Sprint's unlimited data roaming plan before I left. When I arrived, my phone worked OK only for phone service with Sprint's European partners Orange F and F SFR - data roaming refused to work despite my following Sprint's written directions. I contacted Sprint and we tried various configuration changes, but after none of them worked, Sprint shipped me a Sprint TP2 running 6.1 (Sprint SIM) which worked fine for both phone and data roaming with default settings. Now I'm back in the US but would like to resolve the issue.
Questions for any XDA experts out there:
Where are the settings for SIM data roaming kept on the phone? (I couldn't find relevant settings in the TP2 Registry.)
Are there particular settings I should change to allow data roaming?
Are there any 'hidden' settings that might resolve this problem?
Could 6.5 have caused a problem that didn't exist in 6.1?
Any other ideas? Let me know if you need more information.
Many thanks!
not sure what settings they gave you.. but i can direct you in one place:
comm manager -> settings (right bottom soft key) -> Phone -> this is where i would go ..... check out network tab and GSM/UMTS services tab... use Get Settings to look deeper
let me know if that helps
There are a few likely possibilities:
1) The original SIM account information was improperly setup as voice only (quite likely).
2) The default connection info wasn't configured in the connection tab with the GSM data, and was still trying to connect to #777 (CDMA data line). This would obviously fail.
WM6.5 should work fine with data on both GSM and CDMA.
In the connections settings under manage existing connections you need to have the following to have Sprint dataroaming on GSM
Access Point = cinet.spcs
Server assigned IP and DNS
Thanks for the replies. As you could tell, I'm not an expert on this issue, and I've noticed that different versions of the TP2 apparently have different menu structures. So I have some follow-up questions:
For gamescan:
"1) The original SIM account information was improperly setup as voice only (quite likely)." Is this something that only Sprint can change, or something I can modify on my phone? (I would assume it's phone-specific, as the otherwise identical TP2 Sprint shipped me worked properly for data roaming.)
"2) The default connection info wasn't configured in the connection tab with the GSM data, and was still trying to connect to #777 (CDMA data line). This would obviously fail." Where exactly is that setting on a Sprint phone? I haven't been able to find it yet.
Thank you for the reassurance that 6.5 should work properly.
For highc:
"In the connections settings under manage existing connections you need to have the following to have Sprint dataroaming on GSM
"Access Point = cinet.spcs
"Server assigned IP and DNS"
Where are these settings on a Sprint 6.5 phone? I would have assumed that they're somewhere on the Comm Manager page, but I can't find the above under Phone or under Data Connection.
For mboguc:
The Get Settings button for GSM doesn't seem to have any settings that relate to data or data roaming. The only settings relating to roaming seem to be on the Get Settings tab for CDMA, which weren't accessible in Europe w/ GSM.
Again, I appreciate the feedback and hope to be able to narrow down the problem with assistance.
Start -> Settings -> Connections -> Connections
The phone settings and Comm Manager are both wrong places to be looking.
"Start -> Settings -> Connections -> Connections
"The phone settings and Comm Manager are both wrong places to be looking."
Thanks.
However, as noted above, menus vary depending on phone carrier and OS version. HTC has hidden the Windows Phone menus pretty well in 6.5. For my Sprint TP2 running 6.5, I have the following options for Start -> Settings:
Personalize (wallpaper, etc)
Wireless Controls (Wi-Fi, Bluetooth, mobile networks, push mail)("..wrong place..")
Sound & Display
Data Services (options for ActiveSync, social networks, e-mail, etc)
Location (set location service options)
Security (encryption, phone lock and reset)
Application (remove programs, etc)
SD card & phone storage (view available storage)
Date & Time
Locale & text
Updates & feedback
Other (miscellaneous settings - none appear to be relevant)
About phone (battery status, device info)
Nothing resembling Start -> Settings -> Connections -> Connections here... The Tools menu has Comm Manager, but as you note, it's apparently not what I'm looking for. No other relevant options under Tools.
Any other suggestions? Thanks.
Oh, sorry. I usually run with Sense disabled.
Just disable it in the Today menu senttings and it'll be easy to find. Bring up the Today settings and then uncheck "HTC Sense" under the items menu.
Go back to the home screen and viola, you have the vanilla Win 6.5 interface. It's faster than sense and everything is where it belongs.
You can always re-enable Sense if you want it after making your changes.
"Oh, sorry. I usually run with Sense disabled."
Ahh, thanks, yes that lets me get to Start -> Settings -> Connections -> Connections
This turns out to be the same as Start -> Settings -> Wireless Controls -> Phone -> Data Connection in Sense. Under that menu, I have two choices, Sprint and My Work Network. I gather from the above comments that the necessary fixes should be under Sprint -> Manage Existing Connections (not under My Work Network).
I assume Existing Connections is where highc's recommendations would go:
"Access Point = cinet.spcs
"Server assigned IP and DNS"
Of course, now that I'm back in the US, the only things there are for Sprint/CDMA; there's nothing there related to GSM data connections on either the Sprint 6.1 phone or my 6.5 phone... I assume there was something while I was there?
Are the GSM-related "existing settings" documented anywhere? There are quite a few choices, and I certainly don't want to brick my phone . And are these settings stored somewhere in the Registry?
You can have multiple data connections setup in there. That's the standard Windows Mobile location for what is basically dial-up networking settings.
Each "connection" is nothing more than a specialized number for an ISP (typically your carrier). You set a default connection and then the phone uses that whenever you initiate a data call.
If you switch to GSM mode and are runing off a SIM, this is where you would put the data call information for that carrier.
You cannot brick your phone by editing these settings. At worst you'll end up disabling data, but a quick call to your carrier will get you the settings necessary to get it back.
Anything that is stored on your phone will be visible here.

[Q] HTC HD7 - how to manually select from available networks ?

Anyone got an HTC HD7 ?
If so, how do you select from a list of available networks ?
A friend of mine has just bought one on O2 and is stuck in Dubai with no emails - it was working perfectly in the UK, and all relevant services are enabled on his O2 account.
Roaming/data are both enabled on the phone itself but the phone has defaulted to the Etisalat network. O2 recommend using either of the AL JAWAL, Mobily or Zain networks for their services to work in Middle East/Emirates countries.
Anyone got a UK one and care to offer a menu sequence to select from available networks ?
I think the options are under cellular in the settings menu. Not sure about how to change it manually though
HTC app called connection wizard or something...
Go to settings>cellular>scroll to bottom, choose tap to select where it says network selection:automatic

[Q] O2 Ireland Billpay settings

Hi I purchased a sim free sensation from Vodafone Ireland and am setting it up for o2 Ireland. All works well except receiving MMS....I seem to be able to send them but not receive. Has anybody the setting handy...I have exhausted their website to no avail. Thanks.
http://www.boards.ie/vbulletin/showthread.php?t=2055990268
Go to Settings > Wireless & Networks > Mobile Networks > Access Point Names > [MENU BUTTON] > New APN
Still no joy
Try as I will no Joy. I have entered every imaginable setting into the APN settings and all is working well - Internet is flying, SMS sending and receiving - BUT while I can send MMS messages I cannot receive them. O2 have reset the provisioning several times but still zilch. I don't even get a notification.........
Solution
Turns out that because my last handset was a wretched iPhone the server side in 02 was set for MMS delivery in iMode - this is incompatible with HTC Androids, once changed by O2 all works well. Bloomin iPhone !!!!

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