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[Q] Response from Asus r.e Keyboard

Guys & Gals
Just a quick Q - how long did people have to wait before getting a response from Asus r.e the keyboard addon? (this is via the [email protected] email)
I'd like not to miss out on the keyboard, but also don't want to spam them with mail re-sends.
TIA

I think I got a reply after about a day and a half on it.

demonotter said:
I think I got a reply after about a day and a half on it.
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When did you email please?

Let's see...emailed them 14th April, 16:26, got a reply back on the 15th 15:22 - ok, misremembered how long it took for them to reply, then.

Less than 24 hours for me

Took about a day and a half for me. I got the reply around 16:30 UK time.

I got my reply within a few minutes, however their responses are manual and constrained by working hours. I also emailed them within 10 mins of the offer being available, so they may be a bit busy at the moment (they have to auto generate an invoice and create a manual order etc as they normally don't sell direct to customers).
Check your spam folder just in case though.

human_error said:
I got my reply within a few minutes, however their responses are manual and constrained by working hours. I also emailed them within 10 mins of the offer being available, so they may be a bit busy at the moment (they have to auto generate an invoice and create a manual order etc as they normally don't sell direct to customers).
Check your spam folder just in case though.
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Spam's clear - I'll give it til tomorrow AM and fire another one over to them!
Thanks for responses all

Do you get another email once you've paid the invoice, sorta like a confirmation?

mrgrey1701 said:
Do you get another email once you've paid the invoice, sorta like a confirmation?
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I never got one, though I read in another thread that if you write and request confirmation, they will give it to you.

oh right, thanks for that

[INFO] Vodafone UK Orders

I've just received an email to tell me the phone is out of stock and delivery will be 2-4 weeks!

I think that seems to be a stock mail that goes out after a pre-order,
i had the same, they did the same thing with the launch of the original nexus.
i called Vodafone to make sure that was the case and was assured that it was....still, you never know, the woman may have been lying to get me off the phone!
im gonna expect mine on the 19th but i wont be holding my breath just in case

I sent them an e-mail about not receiving my credit check response and they replied saying it was not in stock but the credit check was fine.
As long as i have it by Thursday i'll be happy.

I've had a reply back from VodafoneUK on Twitter..
We haven't been made aware of any stock delays. If there is any further info on this i'll be sure to let you know ^SM
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I was hoping it was just an automated response as technically they don't have any in stock!

SeanCorky said:
I've had a reply back from VodafoneUK on Twitter..
I was hoping it was just an automated response as technically they don't have any in stock!
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Yeah when I ordered mine they told me it would basically go straight out as it arrived to them so they will be 'out of stock' for a while, or at least until preorders are filled.

Yes, I got the "2-4 weeks" e-mail too but assumed it's just a generic e-mail.
When I spoke to Vodafone yesterday before placing my order, I asked if they had sold out of all their initial pre-order allocation. They said no, and that I would definitely get my phone on the 19th May.

My desire was out of stock when I pre ordered. Had to wait 2wks. Hope u guys get yours so u can tell us what you think.

I just sent a tweet to Vodafone uk asking if the Sensation was still on schedule for the 19th. They replied saying, 'yes, you will receive a dispatch email soon ^ER'. Sounds promising.

simacca said:
I just sent a tweet to Vodafone uk asking if the Sensation was still on schedule for the 19th. They replied saying, 'yes, you will receive a dispatch email soon ^ER'. Sounds promising.
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Sounds good...im not allowing myself to get to excited tho....just in case
Glass is always half empty for me !

simacca said:
I just sent a tweet to Vodafone uk asking if the Sensation was still on schedule for the 19th. They replied saying, 'yes, you will receive a dispatch email soon ^ER'. Sounds promising.
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Promising, but it could just be marketing bumpf. Fingers crossed!

Am I the only person collecting from store?
Sent from my HTC HD2 using Tapatalk

SeanCorky said:
Am I the only person collecting from store?
Sent from my HTC HD2 using Tapatalk
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No, i shall hopefully be burning to the store on Thursday

Am collecting from store too. Hopefully this week

Peeps who ordered online usually get screwed when it comes to delivery time as it's like a different sales division. Typically online team have so many phones to sell, but the telephone team also get so many phones to sell and the high street shops have so many. They WON'T dip into one another stock levels.
I got stung when pre-ordering the HD2 early on, only to find, people ringing customer services on the day of release were receiving their phone the very next day. Infuriated, I cancelled my online order, as I got a sorry we are out of stock email. And re-ordered by telephone. Was a bit of a ball-ache doing this on the phone, as you had to speak to different sales teams on the phone.
My advice is to keep ringing the telephone team and when they say they have stock, get it ordered.

I'm going after work on Thursday, hopefully make it before it closes at 17:30!

I managed to pre-order mine over the phone, only had the confirmation to say that my order had been processed! Hoping to get the dispatch email tomorrow! Last exam tomorrow, so I can play with my new toy on Thursday

madindehead said:
I managed to pre-order mine over the phone, only had the confirmation to say that my order had been processed! Hoping to get the dispatch email tomorrow! Last exam tomorrow, so I can play with my new toy on Thursday
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Chuffed for ya mate, let us all know how good it is. I've decided to wait until after my honeymoon to get one in mid june. Nothing like being stuck outside the country to stop any impulse buying... agony lol

I'm collecting mine in store too, hopefully on Thursday!

SeanCorky said:
Am I the only person collecting from store?
Sent from my HTC HD2 using Tapatalk
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No, getting mine from shop too.
I thought I would have had an email by now as I thought it was going to take a day or 2 from email to me getting hold of it...and they said I would get it *by* the 19th

I think I'm going to wait until it's out in the Netherlands to see if the rumour of 16GB internal memory is correct. I'm highly sceptical but you never know.

what is the quickest way to pass about 10 days?

this is getting kinda boring...i check these forums on average every 30mins... somebody help me!!!!! i need a new game or something...

Go look at guild wars 2, pre order now and get beta access. It is no monthly fee to
Sent from my SPH-D700 using XDA

chaosjh said:
this is getting kinda boring...i check these forums on average every 30mins... somebody help me!!!!! i need a new game or something...
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You can read the grossly exaggerated horror stories, endlessly repeated duplicate posts, and emotional circular ranting taking place on the One X forum. It's quite entertaining. There's one thread discussing graphics issues that's rambled on for 50+ pages without a shred of anything substantive to discuss. I come to the XL forum to get away from it.

chaosjh said:
this is getting kinda boring...i check these forums on average every 30mins... somebody help me!!!!! i need a new game or something...
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I know how you feel, Im doing the same thing! Trying to cut back though because I feel like it is making the wait longer...
Sent from my MB860 using Tapatalk 2

chaosjh said:
this is getting kinda boring...i check these forums on average every 30mins... somebody help me!!!!! i need a new game or something...
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Same here. The wait is killing me!

Youtube... Just avoid the weird part, unless you're into that.
I'm not much help, I've wasted the last few weeks of my life on here constantly, lol!

americasteam said:
Same here. The wait is killing me!
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I hearby banish you for saying same here what now yeah that's what I thought (something to entertain us)
Sent from my dying atrix

Hank and Katherine play super mario bros. Watch it, they suck so much it's hilarious.

we're all going to have to band together and wait. My unit is coming in next friday. 9 days, 9 days.

Thinking about preordering mine tomorrow
Sent from my SGH-I897 using Tapatalk

UMGixxer said:
Thinking about preordering mine tomorrow
Sent from my SGH-I897 using Tapatalk
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I would just try to pick it up that Sunday...if its back ordered, your going to get it later than us, u less, you go through att.
Sent from my SGH-I777 using XDA

Artimus009 said:
I would just try to pick it up that Sunday...if its back ordered, your going to get it later than us, u less, you go through att.
Sent from my SGH-I777 using XDA
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It's not really backordered. It's just the system being wonky because it's a pre order. If you pre order through AT&T and you get the email stating you'll get it shipped on May 2nd, you're fine.
And as long as you order your phone before 4pm EST on the 2nd, you should get it. But to be safe, just do it on the 1st. haha
This phone is popular in the tech world, but it's no iPhone. They'll have stock.

vioalas said:
It's not really backordered. It's just the system being wonky because it's a pre order. If you pre order through AT&T and you get the email stating you'll get it shipped on May 2nd, you're fine.
And as long as you order your phone before 4pm EST on the 2nd, you should get it. But to be safe, just do it on the 1st. haha
This phone is popular in the tech world, but it's no iPhone. They'll have stock.
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i got no email yet about being shipped on the second

expertzero1 said:
i got no email yet about being shipped on the second
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It doesn't say it in your order confirmation? This is an excerpt of what I got.
"Your order is scheduled to be shipped on May/02/2012. Orders received after 3 p.m. CST will be processed the next business day. All orders are processed on a first-come, first-served basis. You will receive a confirmation email when your order is ready to ship."

vioalas said:
It doesn't say it in your order confirmation? This is an excerpt of what I got.
"Your order is scheduled to be shipped on May/02/2012. Orders received after 3 p.m. CST will be processed the next business day. All orders are processed on a first-come, first-served basis. You will receive a confirmation email when your order is ready to ship."
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nah my order was premiere...
Just got a email order confirmation, says on or before the 6th, no email since.

The 6th is a Sunday, so you'll get it the 4th. All is well.

vioalas said:
The 6th is a Sunday, so you'll get it the 4th. All is well.
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if not i will kill 1 kitten everyday until i get it

Yeah same boat I'm in. I'm getting impatient but my phone won't get here till the 9th nothin I can do about it
Sent from my SGH-I997 using xda premium

Artimus009 said:
I would just try to pick it up that Sunday...if its back ordered, your going to get it later than us, u less, you go through att.
Sent from my SGH-I777 using XDA
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Im gonna preorder through at&t

I pre-ordered (through AT&T) on Sunday, and the email I got says "expected to be delivered by May 4th, 2012" That's more than a week away....
I'm using my wife's upgrade, and when I went to see about the Radio Shack offer ($50 less), they said that the phone had to be on the number it was purchased on for 31 days or they'd charge the full price of the phone to my card.

Im not sure

Its now the 21st and it still says processing, theres been no update whatsoever. any explanations?

JamesYoutt said:
Its now the 21st and it still says processing, theres been no update whatsoever. any explanations?
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Contact the company you got it from. I usually do "chat" with representative and see what they say.

Charkatak said:
Contact the company you got it from. I usually do "chat" with representative and see what they say.
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welp, they said they dont have live chat at this time. even though it says 24/7 support lol

JamesYoutt said:
welp, they said they dont have live chat at this time. even though it says 24/7 support lol
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Maybe that 24/7 support is for calls
For example, when I ordered on Samsung.com(couple of weeks ago), I received an email saying "Thanks for your order"...after about an hour or so, there was another email, which is important and it stated "here is your invoice...". < When I get this email, it means that my order went properly through their system and all is good.

Charkatak said:
Maybe that 24/7 support is for calls
For example, when I ordered on Samsung.com(couple of weeks ago), I received an email saying "Thanks for your order"...after about an hour or so, there was another email, which is important and it stated "here is your invoice...". < When I get this email, it means that my order went properly through their system and all is good.
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i did get an order confirmed email. No invoice email tho

JamesYoutt said:
i did get an order confirmed email. No invoice email tho
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Maybe that is sufficient. In the image, the top one is the invoice.

Charkatak said:
Maybe that is sufficient. In the image, the top one is the invoice.
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welp, hopefully the order went through, cuz i really want those free galaxy buds

JamesYoutt said:
welp, hopefully the order went through, cuz i really want those free galaxy buds
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Usually the "order confirmed" email doesn't come, if there is a problem and instead comes email explaining why it didn't go through. With Note 10 I ordered some accessories as well and 2 cases had to be shipped with the phone, but wireless portable battery charger had to be delivered on Aug 14th(at least the status showed that). When I contacted Samsung support, person told me that there are many orders and promised to ship it ASAP. So that particular accessory ended up shipping on the 18th and should arrive on Thursday

Charkatak said:
Usually the "order confirmed" email doesn't come, if there is a problem and instead comes email explaining why it didn't go through. With Note 10 I ordered some accessories as well and 2 cases had to be shipped with the phone, but wireless portable battery charger had to be delivered on Aug 14th(at least the status showed that). When I contacted Samsung support, person told me that there are many orders and promised to ship it ASAP. So that particular accessory ended up shipping on the 18th and should arrive on Thursday
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At least you have delivery dates, i have nothing, im literally in the dark over here

Question Status for Everyone who Ordered/Received their device

I am not complaining in this post, I just wanted to see how everyone else was doing in getting their phone.
I ordered my phone on PDA Plaza.
I pre-ordered well before the Release Date (Jan 18.)
On the Product Page, it says "Ships within 10-15 business days after purchase". It has now passed 15 days.
I contacted support and waiting a response.
It has been almost a Month since i pre-ordered, and not a single email from PDA Plaza to update me on anything, even if its delayed.
I am starting to think perhaps a Refund is in order, and maybe look somewhere else.
If you've received your device, where are you Located? where did you Order from?
thanks

That's just bad customer service! Hate that. Hate giving my money to companies like this. Keep us updated

Cancelled my order with them, and ordered from vopmart instead

karkid1 said:
Cancelled my order with them, and ordered from vopmart instead
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thanks for your reply.
i will check out vopmart.

_sC said:
thanks for your reply.
i will check out vopmart.
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seems like Chinese New Year right now no one will be shipping until next week earliest vopmart says orders will be processed On the 10th I think. I'm getting tired of trying to obtain this phone thinking I might just keep my mate x2 collectors edition since gms and push notifications fully work anyway

Hello,
I just want to ask how's everyone's order doing? I have placed an order on PDA plaza last January 28 and have yet to receive a tracking number for the order. I am in contact with customer service via email but they just keep promising that they expect to receive and ship the order after every week with different reasons; i.e. Chipset Shortages, Ukraine-Russian war (really?). At this point im beginning to tire in waiting and getting more anxious that i may have been scammed.
Anyone here who can share their experience with them?
Thanks.

Just placed my order today with PDAPlaza, product description said Ships within 20-25 business days after purchase, hoping to get it by this date, will keep everyone posted.

Could not speak more highly of Trinity: https://trinityelectronic.boutir.com/ Ordered, shipped and received in 7 days.

rocky272727 said:
Just placed my order today with PDAPlaza, product description said Ships within 20-25 business days after purchase, hoping to get it by this date, will keep everyone posted.
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So, it is now almost 28 business days and no news. PDAPlaza mentioned that they should get it by tomorrow and will ship the same day, I don't think so. Placed order cancellation request.

I ordered mine (magic vs ) from alibaba and got it in 5 days.