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Need help. I`m going crazy for last 3 months!!! Needed to send my S100 for repair and did a backup. when got it back and tried to restore backup.stg file goes almost until the end, but.... then does not load 4 dll and some databases that I think are from from the outlook. I have set the Regional Settings as previously, but does not work. The fact is that I have everything back except all my telephone numbers and outlook contacts that I have collected for the last 3 years!!!
NEED HELP!!! Thank anybody!! :idea: ??
I think I had the same problem months ago. I assume you get some error about files/databases being in in use/locked.
My suggestion is you get a copy of SPB Pocket Plus (trial will do) & activate the safemode option. This means that if your device softresets twice within 30 secs. it will offer to boot in safemode & that's what you want in this case. So softreset your device twice within those 30 secs & go into safemode. Now restore your PIM data etc. Shouldn't be a problem now.
Pls respond if this works cause I didn't try (just didn't knew then) & I did loose my data at that time. Now I use Sprite Backup which is much much better.
Succes, M
Thanks oltp for the reply. I am afraid but that did not work!! when I try to restore the backup.stg file from the S100 using the xBackup option the start button doesn`t even come activ! If I try to restore from ActiveSync>Tools>Backup/Restore and then I click "Restore Now" it comes with a message like this: "the selected backup file is not valid. Please select another storage file".
Can you help me?
I'm very afraid I can't help you then with xBackup. Did you ever synced all contacts & appointments with Outlook, so you can sync. them back to your device?
Don't delete your file right now, maybe I can experiment a little with xBackup today & work something out. No promises though.
Best advice, too late of course, use Sprite Backup next time.
Regards, M
Once again thanks for your effort oltp. I`d appreciate you could work out something as I also lost the backup file that I had fm the outlook. I rely completely on you. :idea:
I have a T-mobile MDA (wizard). I dropped the phone and it is no longer working.
I cannot access my contacts via the phone. I cannot get activesync to detec the phone.
Is there any other way for me to get my contact list from this phone?
My laptop does detect the phone via IRD... is there some other 3rd party app that can simply download all the contacts to my laptop?
pj94z said:
I have a T-mobile MDA (wizard). I dropped the phone and it is no longer working.
I cannot access my contacts via the phone. I cannot get activesync to detec the phone.
Is there any other way for me to get my contact list from this phone?
My laptop does detect the phone via IRD... is there some other 3rd party app that can simply download all the contacts to my laptop?
Click to expand...
Click to collapse
You can beam them
1, one by one from the built-in contacts
2, all of them at once with PI or AF
3, export them into CVS with either SKTools or PPCBckpContacts.exe and import them into Outlook. See http://forum.xda-developers.com/showthread.php?t=279925 for the latter
just tell us how dead is your phone.. "I cannot access my contacts via the phone." <-- that is serious
How dead?
Well, it powers up...but cannot obtain service, I cannot make calls.
I cannot access my contacts. I cannot get to my Phone program.
I can use internet explorer and some other programs but that's it.
It will not connect via activesysnc - it gives me errors when I hook up the cable.
Menneisyys said:
You can beam them
1, one by one from the built-in contacts
2, all of them at once with PI or AF
3, export them into CVS with either SKTools or PPCBckpContacts.exe and import them into Outlook. See http://forum.xda-developers.com/showthread.php?t=279925 for the latter
Click to expand...
Click to collapse
Questions:
1, one by one from the built-in contacts
- What do I beam to? I only have 1 battery, so I cannot have both new mda and old mda on at same time....
2, all of them at once with PI or AF
- what is PI or AF ?
3, export them into CVS with either SKTools or PPCBckpContacts.exe and import
- i cant install any files or programs on the old phone..its pretty dead.
I'm just looking for the easiest way to get my contact list out...
thx
copy pim.vol into new phone
Quick question:
I beamed the PIM.VOL file from my old MDA to my laptop via infrared.
Can I simply just copy this PIM.VOL file to my new MDA and it will have all my contacts ?
hanmin said:
copy pim.vol into new phone
Click to expand...
Click to collapse
damn! u beat me to it!! sweeeeeeeeeeet... I got the PIM file...now I'm gonna send it over to my new MDA and hope it works...
will post back in a few mins with results...
thx
hanmin said:
copy pim.vol into new phone
Click to expand...
Click to collapse
OK, I'm using active sync and going thru file explorer.
I then drag and drop my old PIM.vol into my new MDA.
I get following error:
"source file is in use and cannot be changed"
???
Nooooooooooooooo!
I don't know what the hell happend... my new MDA phone was working fine all day.
I installed a few programs today and then did a soft reset.
And, boom - the phone is now dead, just like my old one !!!!
It can't make calls, it has no signal, i cant access any programs. It's behaving exactly like my old dead phone!
Unreal, I am now wondering if activesync screwed up something or maybe something with the programs?
O well, I had to do a hard reset in order to get the phone working again...
unbelieveable...
PIM file screwing up my phone
My new MDA phone gets screwed up if I try to copy the old PIM file to the new phone.
here is what I did:
I rename the orig PIM.vol file in MDA to PIMOLD.vol.
(after 10 seconds, a new PIM.vol file appears automatically in the MDA)
Then, I copy the PIM.vol file from my laptop to the new MDA.
Then, I wait 15 secs.... then I do soft-reset
Phone powers back and up and is use-less... no signal, can't use phone and can't access contacts.
So, does anyone have another idea on how to get my old contacts back?
Just a thought, if you do the same to your OLD MDA does it work again?
Crash Override said:
Just a thought, if you do the same to your OLD MDA does it work again?
Click to expand...
Click to collapse
Do you mean a hard-reset? If so, No...I have not tried a hard-reset on my old MDA.
Mainly b/c I got a new MDA phone from T-mobile only due to the fact that my old MDA was "dead"...therefore, If I hard-reset it ..and it stars working again.....then , they may charge me for the new MDA or return my old phone back to me...
But ya, I'm willing to bet that a hard-reset will fix my old phone...however, the contacts will still be gone...
Probably your orignial (eg old phone) PIM.vol is screwed too.
I was able to get my old MDA phone up and working again, heres what I did:
deleted the PIM.vol file then soft-reset. upon boot, it has new PIM.vol file and empty contacts!
Now, I'm trying to see if I can copy the orig PIM file I backed up from Old phone back to the old phone... and see if my contacts show up...
If they do...then I can use some app to do the backup ...... we shall see...
Good luck. Since your pim.vol can screw your new phone, it maybe the problem that is screwing your old phone.
pj94z said:
I was able to get my old MDA phone up and working again, heres what I did:
deleted the PIM.vol file then soft-reset. upon boot, it has new PIM.vol file and empty contacts!
Now, I'm trying to see if I can copy the orig PIM file I backed up from Old phone back to the old phone... and see if my contacts show up...
If they do...then I can use some app to do the backup ...... we shall see...
Click to expand...
Click to collapse
I would suggest you to use the emulator in order to try to get your contacts back. You can break it whenever you want, if you do a hard reset, the emulator is clean as before!
Just go on microsoft site in order to have it ( http://www.microsoft.com/downloads/...A5-183A-4A1E-A7E2-CC500ED1F19A&displaylang=en )
Cheers,
.Fred
So the screen on my Wing is cracked and the display is totally gone, luckily with the help of friends on here i have been managing with the 'mobiler exe' and checkin my messages/calls on my PC via active sync....anyway my question:
Is there any repair step by step manuals/sites/threads out there on how to replace the LCD sceen yourself...i havent found any for the wing (herald) specifically...my new screen arrives today so i would really appreciate any info...
-thanks
please tell me more
i have the same problem and have been trying to access the data on my phone to no avail. active sync only lets me get the stuff i dont care about like music files and pics. i really need to get to my contacts and tex messages. how did you do that?
search my user name 'timace' and my last thread 'help!!!'...i had the same problem but got great help, i ended up purchasin a new Wing and had to transfer everythin from one phone to the other. I used 'mobiler' for the broken device and ran PIM it backs up all your contacts/files etc...and automatically saves the info to your SD card so when you put it in your new device all your contacts and info are there...
hi all.
I am in serious trouble and i need help. i realized i did not have outlook, thus my contacts are all gone.
I had tried to update my software earlier by installing some .cab file. It was a file for my HTC home. The installation was 'successful', however after i did a reset ( they prompt me to ) i could not boot up my phone. It get hanged once it got to my wallpaper, and i cant tap or press anything. The htc home screen also does not come out.
=(
any kind souls?
So something is hanging right after windows boots... did you try to install HTC Home to a storage card? Try booting with the storage card out.
thanks for the prompt reply. i tried, however it never seems to work. I am using a HTC TYTN ii. running on windows 6.1
I did install it on a storage card. i tried means like switching on without memory card, sim card and did a million resets, but it doesnt seem to work.. =(
Actually i install the HTC Home was because the message counter on the HTC Home got screwed up. it showed 1 unread no although i had all messages read. but anyway, for now, tht's not my main concern.. =(
thanks all in advance ..
I guess I do not understand all of your issues besides the freezing at boot.
A hard reset should be an option, if you're ok with that... and then for the future, use sprite and pim backup to make sure you don't lose too much data.
Try searching the forum for threads like http://forum.xda-developers.com/showthread.php?t=320689
What caused you to lose your contacts?
my contacts are all saved in the phone, and it wasnt back up cause i am not using microsoft outlook.. and lets say i want to do a hard reset, how to do it?
and how do i do a soft reset with my phone.
Is there anyway that i can actually do a SAFE mode boot up? but my phone keeps getting hanged at start up. i dunno if its because it cant bring up a pin enter mode where I need to key in my pin each time i boot up.
0) What version of ROM were you using?
HTC TYTN ii
1) Applications installed when it happened
HTC HOME (old version ) i d/led and used HTC Diamond home, then it got screwed up cause the unread messages kept showing 1, although all messages were read. i thus wanted to reinstall the HTC home.
2) Radio ROM version (2.19.21, 2.47.21, etc...)
NONE
3) Device model (dopod 818, imate etc...)
HTC TYTN II
4) Device version (G3 or G4)
Windows 6.1?
5) How long it was since last hard reset (1 day,6 hours, etc..)
I never did a hard reset. how do i do it
6) Approx how many soft resets you already made (1-5, 5-10 10-15, etc...)
Soft refers to poking the reset button, would be more than 20 times after this issue
7) Approx how many shutdowns you already made (holding power button for 4+ seconds)
more than 10 times.
8) any other significant info you think will help:
My contacts are not saved syn with my com as i do not have windows outlook.
9) Do you have the HTC Homeplug today plugin enabled?
10) have you populated your PIM apps via pimbackup or via activesync?
11) Do you have the "HTC_default" today theme enabled?
yes.
for now, i cant boot up. the screen will hang at my wallpaper. i cant seem to press or click anything after that. My pin start up prompt does not apear too. please help =(
depressed ivy.
Sorry, but I'm pretty sure you need an app to use safe mode. You might need to loose your contacts, but don't give up... research and you might find an answer.
http://wiki.xda-developers.com/index.php?pagename=The%20Safe%20Mode%20Bible
And if you've already tried booting without a sim and storage card, you might need to hard reset, which is easy enough after reading the wiki.
e.g. press both softkeys while resetting, or you could even flash a new rom via sd card by naming the .nbh file KAISIMG.nbh and putting it on your storage card root directory.
Read the wiki before you make any decisions and good luck, good news is your phone sounds like it's fine, just install a safe mode program next time.
Hi. I did research like wht you adviced, i managed to log into bootloader mode, i downloaded MTTY program and got my phone to the USB mode. I like to ask the following:
1) can i retrieve and save my contacts as i saved them all in my phone and none in my sim card?
2) Wht can i do next as I'm badly stuck at the HTC home page with only my wallpaper, i cant click on any buttons.
Thanks in advance to all.
I really hope that some GURUs here are able to help solve my terrible situation and i would really appreciate it. My contacts are all save in the phone and i need some help in retrieving it.
Thanks all.
asdfgh123 said:
I really hope that some GURUs here are able to help solve my terrible situation and i would really appreciate it. My contacts are all save in the phone and i need some help in retrieving it.
Thanks all.
Click to expand...
Click to collapse
At what exactly point does it freeze?
What is your radio version, it should appear after you turn on the device in red letters on the bottom right.
What is your SPL Version, you should be able to see it from the bootloader?
Dave
Hello friend. When I suggested research, I meant things like this...
http://forum.xda-developers.com/showthread.php?p=2732337
I found this thread by clicking search in the top right to use google, and typed "save contacts" which if you've gone into MTTY research (be careful by the way) then you might be able to backup your data.
MY SPL : 3.29.0000
MY radio: 1.65.16.25
When i boot up, i suppose to have some password protect, to enter my pin before there is reception and stuff. For now, I can only see my wallpaper, the start button, contacts and calander buttons.However i cant touch on anything, it just simply hangs there.
SIM card and memory card are off. I tried SYNC, but it says cannot detect device.
=((
asdfgh123 said:
MY SPL : 3.29.0000
MY radio: 1.65.16.25
When i boot up, i suppose to have some password protect, to enter my pin before there is reception and stuff. For now, I can only see my wallpaper, the start button, contacts and calander buttons.However i cant touch on anything, it just simply hangs there.
SIM card and memory card are off. I tried SYNC, but it says cannot detect device.
=((
Click to expand...
Click to collapse
By "SYNC" you mean active sync? Try an Actice sync re-install, maybe?
Sounds like this protect stuff is beggared.
Ta
Dave
i meant active sync, it says it cant detect my device. Is there anyway from MTTY, i cant retrieve my contacts?
All this actually happen after i installed .cab file the other day, and the installation was fine and i was prompt to restart. It hanged after that till date. sigh =( I'm desperate.
GURUs,
I cant get my device to go any further than hanging right at the wallpaper of HTC Home, the usb doenst recognize my device, so i cant enter or do any thing.
I just wish to retrieve my contacts now, and do a hard reset on my phone.
Thanks.
If you never saved your contacts from and to your sim card without any kind of backup from outlook or pim, etc. you might be ****e out of luck. Gone from a ****ty samsung to a equally ****ty razr, hermes, and now kaiser with the same sim...Always copy your contacts to the sim; or at least a Backup folder on your desktop or lap. flashing erases the main memory, which of course includes contacts. That's why we have a program called sim manager, to backup contacts everytime we erase our systems. Hope you find a workaround though, as a former Iphone owner, reinputting your contacts is a giant *****
sigh.. does tht means i'm so dead now? I did ever did a PPCPimBackup, but its stored in the phone memory too? any sort of help you can assist?
asdfgh123 said:
sigh.. does tht means i'm so dead now? I did ever did a PPCPimBackup, but its stored in the phone memory too? any sort of help you can assist?
Click to expand...
Click to collapse
Possibly, I've tried to get hold of someone who might know, but it's looking grim.
Storage Card backups and Active Sync are the best way to backup.
*DaveShaw closes barn door after the horse has bolted *
Ta
DAve
Ok, I know I gotta PM mods here but I thought I'd make another topic about it since there might be more ppl out there knowing how to fix my problem. Feel free to delete it, or tell me to remove the topic and I'll pm any of you one by one, as you desire.
My Windows Mobile went crazy. Its a known bug but I just can't seem to fix it.
Already made another topic about it, since it occurs to a lot of ppl using the HTC Touch Diamond, but it might be a common Windows error, and not just to ppl using the listed device.
The symptoms:
- Access is denied error message when trying to copy files to the phone using ActiveSync.
- Access is denied error message when trying to delete any files or copy files between folders and/or the storage card on the phone.
- You do not have permission to download that type of file in Internet Explorer when trying to download any files.
- No programs show up in Remove Programs.
- Installation Unsuccessful error messages when trying to install any applications.
- ActiveSync will fail with an error message that you should start the troubleshooter.
And the solution:
Code:
- Please follow the exact steps listed below.
- Soft Reset is done with the stylus, if you press it in the little round hole that is next to the USB port of HTC touch (the other oval hole at the other side of the USB port is the microphone. Do not stick your stylus in that hole)
- Power off is done when you keep the power button (on the top) pressed and you see a message from windows, asking if you want to power off your device.
The procedure to fix and recover from this amazing bug.
1) soft reset device
2) Start / Office Mobile / Word
3) Create a new document (click on New)
4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
5) File / Save As...
6) I have selected type 'Plain Text'
7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
8) I have powered off the device and did soft reset
9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
10) Add some formatting (I have selected part of text and changed font to bold)
11) Close Word - it asked whether to save it in Word format - this time I said Yes
12) Power-off the device and press soft reset again
Now you can find this anywhere on the map, with a lil bit of google skills, however .. its just not working for me. I did the exact things listed, and even changed some small parts of it during the 10 times I tried. And yet my problems aren't solved. I'm wondering, quite desperately, if theres anyone out there that might actual know what could have caused it or fixes it. I'm sooo not looking into a format/reinstall.
Thanks in advance
is active sync giving you an error code (a number)
Thank you for your fast response. Sync isn't giving an error code or number. Baiscally what the error messages tells me is, free translated:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync troubleshooter in Microsoft ActiveSync help on your desktop computer"
but in Dutch. All it leaves me to do is press OK and start a sync checkup, which doesn't find anything but the usual Outlook "problem" (I don't have it installed, nor do I wan't to sync email with it).
joel got an idea ?
Waited half a day, plox joel, if you got any idea help me out. I'm afraid I gotta hard-reset, but I wanna avoid it. Any help is welcome ...
No clue?
I'd like to bump this once more, since theres been some interest in it but now it's just forgotten
honestly, the best way to solve these types of problems is a hard reset.
the time you spend in here / searching in google / trying stuff is much longer than what you'd spend hard reseting and installing stuff.
i also suggest you get a system backup app so you won't have to reinstall and copy and sync every time you need to hard reset.
I know thats the easy solution, and I will hard reset my device, but only ONCE I got my photos contacts and texts off it. Especially the photo's are quite important to me.