WM6 stuck syncing and so on - General Questions and Answers

Ok, I know I gotta PM mods here but I thought I'd make another topic about it since there might be more ppl out there knowing how to fix my problem. Feel free to delete it, or tell me to remove the topic and I'll pm any of you one by one, as you desire.
My Windows Mobile went crazy. Its a known bug but I just can't seem to fix it.
Already made another topic about it, since it occurs to a lot of ppl using the HTC Touch Diamond, but it might be a common Windows error, and not just to ppl using the listed device.
The symptoms:
- Access is denied error message when trying to copy files to the phone using ActiveSync.
- Access is denied error message when trying to delete any files or copy files between folders and/or the storage card on the phone.
- You do not have permission to download that type of file in Internet Explorer when trying to download any files.
- No programs show up in Remove Programs.
- Installation Unsuccessful error messages when trying to install any applications.
- ActiveSync will fail with an error message that you should start the troubleshooter.
And the solution:
Code:
- Please follow the exact steps listed below.
- Soft Reset is done with the stylus, if you press it in the little round hole that is next to the USB port of HTC touch (the other oval hole at the other side of the USB port is the microphone. Do not stick your stylus in that hole)
- Power off is done when you keep the power button (on the top) pressed and you see a message from windows, asking if you want to power off your device.
The procedure to fix and recover from this amazing bug.
1) soft reset device
2) Start / Office Mobile / Word
3) Create a new document (click on New)
4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
5) File / Save As...
6) I have selected type 'Plain Text'
7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
8) I have powered off the device and did soft reset
9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
10) Add some formatting (I have selected part of text and changed font to bold)
11) Close Word - it asked whether to save it in Word format - this time I said Yes
12) Power-off the device and press soft reset again
Now you can find this anywhere on the map, with a lil bit of google skills, however .. its just not working for me. I did the exact things listed, and even changed some small parts of it during the 10 times I tried. And yet my problems aren't solved. I'm wondering, quite desperately, if theres anyone out there that might actual know what could have caused it or fixes it. I'm sooo not looking into a format/reinstall.
Thanks in advance

is active sync giving you an error code (a number)

Thank you for your fast response. Sync isn't giving an error code or number. Baiscally what the error messages tells me is, free translated:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync troubleshooter in Microsoft ActiveSync help on your desktop computer"
but in Dutch. All it leaves me to do is press OK and start a sync checkup, which doesn't find anything but the usual Outlook "problem" (I don't have it installed, nor do I wan't to sync email with it).

joel got an idea ?

Waited half a day, plox joel, if you got any idea help me out. I'm afraid I gotta hard-reset, but I wanna avoid it. Any help is welcome ...

No clue?

I'd like to bump this once more, since theres been some interest in it but now it's just forgotten

honestly, the best way to solve these types of problems is a hard reset.
the time you spend in here / searching in google / trying stuff is much longer than what you'd spend hard reseting and installing stuff.
i also suggest you get a system backup app so you won't have to reinstall and copy and sync every time you need to hard reset.

I know thats the easy solution, and I will hard reset my device, but only ONCE I got my photos contacts and texts off it. Especially the photo's are quite important to me.

Related

xdaII: BIG problems with SIM, texting and using phone HELP!!

I have been having problems with my XDA II for some time, although it used to be relatively trouble-free and give or take a few idiosynchracies has worked properly since unlocking. I don't know if these problems are related or not so I will put them all in one message:
These are the problems:
1) Putting my Spanish SIM card in activates a hard reset 9 times out of 10 (it was fine putting the same card into my son's XDA). Once it did it putting my English SIM back in, but this is usually Ok.
2) Inbox stopped opening -when I click on 'unread messages' it just flickers. It won't open from 'Programs' or from 'New Message' either, nor by opting to send a message from a particular contact.
3) After a hard reset (involuntary) Inbox would open again until I restored my settings, whereupon it wouldn't, so it looks as though it is a dodgy setting.
4) After restoring contacts & appointments only (not settings) Inbox will open but it won't send texts. It sends the text to an ActiveSync folder instead (can't remember which one).
5) Since the above, there is now a new Folder appeared in SMS, entitled 'IPM.Root'. Weird.
6) Whenever I do a soft reset the volume box comes up and it makes a wild beep! beep! beep! beep! beep! beep! until I turn it off and on again.
7) The volume goes off by itself without me touching it: I virtually never hear my phone as volume has gone off again
8)Then there are the synchronisation problems. It often tells me it doesn't recognise my device and I have to set up a new partnership. This is laborious as I have two computers and then have to do it on the other as well...
Somehow I feel that I need a reset that's harder than hard - or do I need a new device?
Will someone help and advise me please!

HUGE problem-8525

i need some serious help. i installed the program Device Application Locker (DAL) and it seemed to not work. after an uninstall of the trial and a restart of my cingular 8525, i get all sorts of errors. whenever i try to open programs on the phone such as file explorer, camera, games, messages...literally everything; i get an error reading the file "file name" cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. you might need to reinstall or restore this file. i tried a hard reset and i get the same message with file name ' ctlpnl'. i need help, i just got this phone and it was a lot of money. how can i fix my phone? how can this even be possible if i cant access file explorer as well? PLEASE PLEASE HELP ME.
EDIT:im really freaking out now. i cannot connect my 8525 with active sync through the USB... when i attempt to connect it says on my device, NOTIFICATION ERROR cannot execute repllog.exe, is there an alternate way to connect and try to reinstall the program to try and reverse this mess or is there a way i can reinstall wm5 to factory settings?
yes but
i would love to hard reset the phone but i cannot access any of my apps. i can view them and once i click on them such as clear storage for a hard reset i get this message , ctlpnl.exe this file 'ctlpnl' cannot be opened. either it is not signed with a trusted certificate, or one of its components cannot be found. you might need to reinstall or restore this file. how can i possibly do so if i canot connect active sync with usb oraccess file explorer. theres got to be an alternate way.
search on how to do a hard reset. theres like 3 ways of doing. i think like holding the camera button and the green button and press the soft reset button and hold it. something like that. just search and you'll find the answer . so no need to freak out. you'll be fine.
WOOOhoo
LoL, i am loving you guys more and more, not only is this a fantastic website, the people are great here too. the alternate hard reset is holding the 2 soft buttons and entering the stylus into the reset hole. thank you so much i need to set up my device now. let you know how it goes. thanks again!!!!
it all went smoothly, i feel like i just won a prize or something. this definitly made my week, i was trying to figure out when was a good time to drop another 500$. thank you all so much for the help
no problem, will do. and the SPB programs are of my choice too. i like them.

Serious help needed

hi all.
I am in serious trouble and i need help. i realized i did not have outlook, thus my contacts are all gone.
I had tried to update my software earlier by installing some .cab file. It was a file for my HTC home. The installation was 'successful', however after i did a reset ( they prompt me to ) i could not boot up my phone. It get hanged once it got to my wallpaper, and i cant tap or press anything. The htc home screen also does not come out.
=(
any kind souls?
So something is hanging right after windows boots... did you try to install HTC Home to a storage card? Try booting with the storage card out.
thanks for the prompt reply. i tried, however it never seems to work. I am using a HTC TYTN ii. running on windows 6.1
I did install it on a storage card. i tried means like switching on without memory card, sim card and did a million resets, but it doesnt seem to work.. =(
Actually i install the HTC Home was because the message counter on the HTC Home got screwed up. it showed 1 unread no although i had all messages read. but anyway, for now, tht's not my main concern.. =(
thanks all in advance ..
I guess I do not understand all of your issues besides the freezing at boot.
A hard reset should be an option, if you're ok with that... and then for the future, use sprite and pim backup to make sure you don't lose too much data.
Try searching the forum for threads like http://forum.xda-developers.com/showthread.php?t=320689
What caused you to lose your contacts?
my contacts are all saved in the phone, and it wasnt back up cause i am not using microsoft outlook.. and lets say i want to do a hard reset, how to do it?
and how do i do a soft reset with my phone.
Is there anyway that i can actually do a SAFE mode boot up? but my phone keeps getting hanged at start up. i dunno if its because it cant bring up a pin enter mode where I need to key in my pin each time i boot up.
0) What version of ROM were you using?
HTC TYTN ii
1) Applications installed when it happened
HTC HOME (old version ) i d/led and used HTC Diamond home, then it got screwed up cause the unread messages kept showing 1, although all messages were read. i thus wanted to reinstall the HTC home.
2) Radio ROM version (2.19.21, 2.47.21, etc...)
NONE
3) Device model (dopod 818, imate etc...)
HTC TYTN II
4) Device version (G3 or G4)
Windows 6.1?
5) How long it was since last hard reset (1 day,6 hours, etc..)
I never did a hard reset. how do i do it
6) Approx how many soft resets you already made (1-5, 5-10 10-15, etc...)
Soft refers to poking the reset button, would be more than 20 times after this issue
7) Approx how many shutdowns you already made (holding power button for 4+ seconds)
more than 10 times.
8) any other significant info you think will help:
My contacts are not saved syn with my com as i do not have windows outlook.
9) Do you have the HTC Homeplug today plugin enabled?
10) have you populated your PIM apps via pimbackup or via activesync?
11) Do you have the "HTC_default" today theme enabled?
yes.
for now, i cant boot up. the screen will hang at my wallpaper. i cant seem to press or click anything after that. My pin start up prompt does not apear too. please help =(
depressed ivy.
Sorry, but I'm pretty sure you need an app to use safe mode. You might need to loose your contacts, but don't give up... research and you might find an answer.
http://wiki.xda-developers.com/index.php?pagename=The%20Safe%20Mode%20Bible
And if you've already tried booting without a sim and storage card, you might need to hard reset, which is easy enough after reading the wiki.
e.g. press both softkeys while resetting, or you could even flash a new rom via sd card by naming the .nbh file KAISIMG.nbh and putting it on your storage card root directory.
Read the wiki before you make any decisions and good luck, good news is your phone sounds like it's fine, just install a safe mode program next time.
Hi. I did research like wht you adviced, i managed to log into bootloader mode, i downloaded MTTY program and got my phone to the USB mode. I like to ask the following:
1) can i retrieve and save my contacts as i saved them all in my phone and none in my sim card?
2) Wht can i do next as I'm badly stuck at the HTC home page with only my wallpaper, i cant click on any buttons.
Thanks in advance to all.
I really hope that some GURUs here are able to help solve my terrible situation and i would really appreciate it. My contacts are all save in the phone and i need some help in retrieving it.
Thanks all.
asdfgh123 said:
I really hope that some GURUs here are able to help solve my terrible situation and i would really appreciate it. My contacts are all save in the phone and i need some help in retrieving it.
Thanks all.
Click to expand...
Click to collapse
At what exactly point does it freeze?
What is your radio version, it should appear after you turn on the device in red letters on the bottom right.
What is your SPL Version, you should be able to see it from the bootloader?
Dave
Hello friend. When I suggested research, I meant things like this...
http://forum.xda-developers.com/showthread.php?p=2732337
I found this thread by clicking search in the top right to use google, and typed "save contacts" which if you've gone into MTTY research (be careful by the way) then you might be able to backup your data.
MY SPL : 3.29.0000
MY radio: 1.65.16.25
When i boot up, i suppose to have some password protect, to enter my pin before there is reception and stuff. For now, I can only see my wallpaper, the start button, contacts and calander buttons.However i cant touch on anything, it just simply hangs there.
SIM card and memory card are off. I tried SYNC, but it says cannot detect device.
=((
asdfgh123 said:
MY SPL : 3.29.0000
MY radio: 1.65.16.25
When i boot up, i suppose to have some password protect, to enter my pin before there is reception and stuff. For now, I can only see my wallpaper, the start button, contacts and calander buttons.However i cant touch on anything, it just simply hangs there.
SIM card and memory card are off. I tried SYNC, but it says cannot detect device.
=((
Click to expand...
Click to collapse
By "SYNC" you mean active sync? Try an Actice sync re-install, maybe?
Sounds like this protect stuff is beggared.
Ta
Dave
i meant active sync, it says it cant detect my device. Is there anyway from MTTY, i cant retrieve my contacts?
All this actually happen after i installed .cab file the other day, and the installation was fine and i was prompt to restart. It hanged after that till date. sigh =( I'm desperate.
GURUs,
I cant get my device to go any further than hanging right at the wallpaper of HTC Home, the usb doenst recognize my device, so i cant enter or do any thing.
I just wish to retrieve my contacts now, and do a hard reset on my phone.
Thanks.
If you never saved your contacts from and to your sim card without any kind of backup from outlook or pim, etc. you might be ****e out of luck. Gone from a ****ty samsung to a equally ****ty razr, hermes, and now kaiser with the same sim...Always copy your contacts to the sim; or at least a Backup folder on your desktop or lap. flashing erases the main memory, which of course includes contacts. That's why we have a program called sim manager, to backup contacts everytime we erase our systems. Hope you find a workaround though, as a former Iphone owner, reinputting your contacts is a giant *****
sigh.. does tht means i'm so dead now? I did ever did a PPCPimBackup, but its stored in the phone memory too? any sort of help you can assist?
asdfgh123 said:
sigh.. does tht means i'm so dead now? I did ever did a PPCPimBackup, but its stored in the phone memory too? any sort of help you can assist?
Click to expand...
Click to collapse
Possibly, I've tried to get hold of someone who might know, but it's looking grim.
Storage Card backups and Active Sync are the best way to backup.
*DaveShaw closes barn door after the horse has bolted *
Ta
DAve

0x8503001f

Guys,
I use AT&T Tilt. Since 1/09/09, my device has seized to sync with my computer. The sync failure support code is: 0x8503001f. I am pretty good with computers and such, but I have not been able to find any solutions.
So far I have done the following:
1: uninstall/reinstall active sync 4.5
2: Soft reset on the phone.(I have not ben able to do hard reset. The instructions suggest to press two buttons simultaneously but fails to tell which ones. Additionally I have tried reset button at the bottom of the device but it only results in soft reset no matter how long you hold.)
Please instruct how to can I clear the cause for 0x8503001f and be able to synchronize my machine again.
Thank you advance,
additional info
3- I have deleted the onld activesync partnership but the when I reconnect the PPC, XP does not show a wizard instead tries to sync until failure message.
4- I have also tried to play with instructions on source: http://social.technet.microsoft.com...y/thread/ca9b53aa-7f89-4b08-82a1-88bb9330efc9
Thanks...
5- Deleted and recreated Outlook 2003 profile. No success.....
Please help...!!!!
6- Finally I was able to fix the issue on my machine. The problem was not with my laptop or with the Outlook. Instead, there was something wrong with the active sync on PPC. I backed-up the data and then did a hard reset (ATT Tilt: A hard reset is when you go into settings and click on clear storage). After doing that, I was able to sunc my machine.
Disclaimer:
I am not a developer and cannot explain why I got the error in the first place. Also, what exactly hardreset does to fix sync trouble other than reinitializing all registries. My logs here are only as a reference. Please feel free to use my tips at your own risk.
Closed
**********Closed**********​

SOLVED: anybody else having sqlite issues?

I just bought a 6.2. Ridiculously huge phone. I have trouble believing this is now considered a small phone. The huge screen is a plus while I'm stuck at home. It'll get annoying quick once we get back out into the world.
There seems to be something wrong with sqlite on the phone. F-Droid repeatedly crashes with a grab bag of sqlite errors - "file is not a database." "Loc header is corrupted." - going from memory here, because most of the time the message flashes by on the way to the "Would you like to e-mail the details to help fix the issue?" screen. Everytime OI Shopping List starts up, it thinks it's being started for the first time and goes through the "choose your preferred layout setup." Any created shopping lists are gone. The default one is empty. I can't say for sure this is the same problem, but it seems related.
Does anybody know of an app to stress-test sqlite creation on the phone? Or, even better - how to fix this?
Follow-up. Sqlite errors in Aldiko, too. Setup from first install is gone. After putting all my info back in, I attempted to download a book from the library and got "Import failed [file is not a databse (code 26 SQLITE_NOTADB)]" - one of the same errrors that F-Droid gives. Something is very wrong with this phone.
No help on the internet beyond some applications showing the same behavior, all solved years ago.
Nokia support did not find the problem, and after a soft reset and factory reset, told me to send the phone in for repair. "Two week turnaround, just go to this website, fill out your details, print out the paper, tape it to your phone and bring it to the nearest Fedex office. No cost to you!"
However, on the setup after the factory reset, there was a message about my SD card being too slow and could cause problems being used as a phone storage device. The message was not there during the original setup. It's a Samsung SDXC 1. Not that old, or slow, but removing it solved the problem. Maybe my previous phone corrupted it as a parting shot.

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