Database Info

Can not restore my backup.stg file on a S100

Need help. I`m going crazy for last 3 months!!! Needed to send my S100 for repair and did a backup. when got it back and tried to restore backup.stg file goes almost until the end, but.... then does not load 4 dll and some databases that I think are from from the outlook. I have set the Regional Settings as previously, but does not work. The fact is that I have everything back except all my telephone numbers and outlook contacts that I have collected for the last 3 years!!!
NEED HELP!!! Thank anybody!! :idea: ??

I think I had the same problem months ago. I assume you get some error about files/databases being in in use/locked.
My suggestion is you get a copy of SPB Pocket Plus (trial will do) & activate the safemode option. This means that if your device softresets twice within 30 secs. it will offer to boot in safemode & that's what you want in this case. So softreset your device twice within those 30 secs & go into safemode. Now restore your PIM data etc. Shouldn't be a problem now.
Pls respond if this works cause I didn't try (just didn't knew then) & I did loose my data at that time. Now I use Sprite Backup which is much much better.
Succes, M

Thanks oltp for the reply. I am afraid but that did not work!! when I try to restore the backup.stg file from the S100 using the xBackup option the start button doesn`t even come activ! If I try to restore from ActiveSync>Tools>Backup/Restore and then I click "Restore Now" it comes with a message like this: "the selected backup file is not valid. Please select another storage file".
Can you help me?

I'm very afraid I can't help you then with xBackup. Did you ever synced all contacts & appointments with Outlook, so you can sync. them back to your device?
Don't delete your file right now, maybe I can experiment a little with xBackup today & work something out. No promises though.
Best advice, too late of course, use Sprite Backup next time.
Regards, M

Once again thanks for your effort oltp. I`d appreciate you could work out something as I also lost the backup file that I had fm the outlook. I rely completely on you. :idea:

Serious help needed

hi all.
I am in serious trouble and i need help. i realized i did not have outlook, thus my contacts are all gone.
I had tried to update my software earlier by installing some .cab file. It was a file for my HTC home. The installation was 'successful', however after i did a reset ( they prompt me to ) i could not boot up my phone. It get hanged once it got to my wallpaper, and i cant tap or press anything. The htc home screen also does not come out.
=(
any kind souls?

So something is hanging right after windows boots... did you try to install HTC Home to a storage card? Try booting with the storage card out.

thanks for the prompt reply. i tried, however it never seems to work. I am using a HTC TYTN ii. running on windows 6.1
I did install it on a storage card. i tried means like switching on without memory card, sim card and did a million resets, but it doesnt seem to work.. =(
Actually i install the HTC Home was because the message counter on the HTC Home got screwed up. it showed 1 unread no although i had all messages read. but anyway, for now, tht's not my main concern.. =(
thanks all in advance ..

I guess I do not understand all of your issues besides the freezing at boot.
A hard reset should be an option, if you're ok with that... and then for the future, use sprite and pim backup to make sure you don't lose too much data.
Try searching the forum for threads like http://forum.xda-developers.com/showthread.php?t=320689
What caused you to lose your contacts?

my contacts are all saved in the phone, and it wasnt back up cause i am not using microsoft outlook.. and lets say i want to do a hard reset, how to do it?
and how do i do a soft reset with my phone.

Is there anyway that i can actually do a SAFE mode boot up? but my phone keeps getting hanged at start up. i dunno if its because it cant bring up a pin enter mode where I need to key in my pin each time i boot up.

0) What version of ROM were you using?
HTC TYTN ii
1) Applications installed when it happened
HTC HOME (old version ) i d/led and used HTC Diamond home, then it got screwed up cause the unread messages kept showing 1, although all messages were read. i thus wanted to reinstall the HTC home.
2) Radio ROM version (2.19.21, 2.47.21, etc...)
NONE
3) Device model (dopod 818, imate etc...)
HTC TYTN II
4) Device version (G3 or G4)
Windows 6.1?
5) How long it was since last hard reset (1 day,6 hours, etc..)
I never did a hard reset. how do i do it
6) Approx how many soft resets you already made (1-5, 5-10 10-15, etc...)
Soft refers to poking the reset button, would be more than 20 times after this issue
7) Approx how many shutdowns you already made (holding power button for 4+ seconds)
more than 10 times.
8) any other significant info you think will help:
My contacts are not saved syn with my com as i do not have windows outlook.
9) Do you have the HTC Homeplug today plugin enabled?
10) have you populated your PIM apps via pimbackup or via activesync?
11) Do you have the "HTC_default" today theme enabled?
yes.
for now, i cant boot up. the screen will hang at my wallpaper. i cant seem to press or click anything after that. My pin start up prompt does not apear too. please help =(
depressed ivy.

Sorry, but I'm pretty sure you need an app to use safe mode. You might need to loose your contacts, but don't give up... research and you might find an answer.
http://wiki.xda-developers.com/index.php?pagename=The%20Safe%20Mode%20Bible
And if you've already tried booting without a sim and storage card, you might need to hard reset, which is easy enough after reading the wiki.
e.g. press both softkeys while resetting, or you could even flash a new rom via sd card by naming the .nbh file KAISIMG.nbh and putting it on your storage card root directory.
Read the wiki before you make any decisions and good luck, good news is your phone sounds like it's fine, just install a safe mode program next time.

Hi. I did research like wht you adviced, i managed to log into bootloader mode, i downloaded MTTY program and got my phone to the USB mode. I like to ask the following:
1) can i retrieve and save my contacts as i saved them all in my phone and none in my sim card?
2) Wht can i do next as I'm badly stuck at the HTC home page with only my wallpaper, i cant click on any buttons.
Thanks in advance to all.

I really hope that some GURUs here are able to help solve my terrible situation and i would really appreciate it. My contacts are all save in the phone and i need some help in retrieving it.
Thanks all.

asdfgh123 said:
I really hope that some GURUs here are able to help solve my terrible situation and i would really appreciate it. My contacts are all save in the phone and i need some help in retrieving it.
Thanks all.
Click to expand...
Click to collapse
At what exactly point does it freeze?
What is your radio version, it should appear after you turn on the device in red letters on the bottom right.
What is your SPL Version, you should be able to see it from the bootloader?
Dave

Hello friend. When I suggested research, I meant things like this...
http://forum.xda-developers.com/showthread.php?p=2732337
I found this thread by clicking search in the top right to use google, and typed "save contacts" which if you've gone into MTTY research (be careful by the way) then you might be able to backup your data.

MY SPL : 3.29.0000
MY radio: 1.65.16.25
When i boot up, i suppose to have some password protect, to enter my pin before there is reception and stuff. For now, I can only see my wallpaper, the start button, contacts and calander buttons.However i cant touch on anything, it just simply hangs there.
SIM card and memory card are off. I tried SYNC, but it says cannot detect device.
=((

asdfgh123 said:
MY SPL : 3.29.0000
MY radio: 1.65.16.25
When i boot up, i suppose to have some password protect, to enter my pin before there is reception and stuff. For now, I can only see my wallpaper, the start button, contacts and calander buttons.However i cant touch on anything, it just simply hangs there.
SIM card and memory card are off. I tried SYNC, but it says cannot detect device.
=((
Click to expand...
Click to collapse
By "SYNC" you mean active sync? Try an Actice sync re-install, maybe?
Sounds like this protect stuff is beggared.
Ta
Dave

i meant active sync, it says it cant detect my device. Is there anyway from MTTY, i cant retrieve my contacts?

All this actually happen after i installed .cab file the other day, and the installation was fine and i was prompt to restart. It hanged after that till date. sigh =( I'm desperate.

GURUs,
I cant get my device to go any further than hanging right at the wallpaper of HTC Home, the usb doenst recognize my device, so i cant enter or do any thing.
I just wish to retrieve my contacts now, and do a hard reset on my phone.
Thanks.

If you never saved your contacts from and to your sim card without any kind of backup from outlook or pim, etc. you might be ****e out of luck. Gone from a ****ty samsung to a equally ****ty razr, hermes, and now kaiser with the same sim...Always copy your contacts to the sim; or at least a Backup folder on your desktop or lap. flashing erases the main memory, which of course includes contacts. That's why we have a program called sim manager, to backup contacts everytime we erase our systems. Hope you find a workaround though, as a former Iphone owner, reinputting your contacts is a giant *****

sigh.. does tht means i'm so dead now? I did ever did a PPCPimBackup, but its stored in the phone memory too? any sort of help you can assist?

asdfgh123 said:
sigh.. does tht means i'm so dead now? I did ever did a PPCPimBackup, but its stored in the phone memory too? any sort of help you can assist?
Click to expand...
Click to collapse
Possibly, I've tried to get hold of someone who might know, but it's looking grim.
Storage Card backups and Active Sync are the best way to backup.
*DaveShaw closes barn door after the horse has bolted *
Ta
DAve

Windows Mobile 6(BlackDia3.1) hangs up on startup.Is there any way to save contacts?

My device Qtek 9100 was updated to Black Diamond 3.1. It was working great, until once tel. hang up when works, after restart it hangs up and after that never start.I throw that f tel somewhere on shelves for some time, but now i really need contacts and sms from it
Is any way to start tel in safe mode and safe contacts?

I did full reset. Device has started succesfully.
Now im trying to find something to recover after format.
Does somebody know where are files which contain sms and contacts?

you cant find it after a hardreset..they are gone

ather90 said:
you cant find it after a hardreset..they are gone
Click to expand...
Click to collapse
There could leave some fragments from contact files *.vcf, *.arc after format. That is what i want to get.

how to make a ram dump?

ok guys.. the sequence of my problem was this:
1) my touch pro started refusing to sync (WM device center always saying "Sync Error")
2) So i decided to add "NNN" on new contacts to find them easily and copy them manually to outlook
3) I did not copy them for months
4) Lately, my battery went down for too long (I think) and now when I turned the phone on I got... factory defaults and no contacts!
So... is there a way to see or copy the phone memory to search for my lost contacts? Maybe they're still somewhere...
can somebody help me???

problem with pim.vol

Hi, I have a huge problem with my Touch Pro atm.
Ok, today my Touch Pro with TAEL 23683 started doing strange things. First Sence got some how bugged, it wasn't able to start, but I also wasn't able to turn it off, all I was able to see was "Tap to load HTC Sence" and when I tap, it blinks 3-5 times "Loading HTC Sence..." and again the Tap to load line. I made hard-reset and here's where the big problem comes. I copied back pim.vol (I backed-up just before making hard-reset, I was able to load Resco Explorer to do that) but my contacts aren't shown in the list in "All Contacts" on Sence. the Windows build in Contact manager was crashing w/o message. I managed with deleting and copying the pim.vol to open and see the contacts in the build in manager, but Sence still shows nothing. On top of that I can't add/delete/open contact in the build in manager, if I try, the manager crashes, and after restart I can't open it anymore. I can't make ActiveSync connection, it says "Error", I tried making back-up of the contacts with PIM Backup but it gave error that it can't connect to the Outlook Database. What can I do, I don't have older back-up or if I do it's 5+ months old which isn't good option (but I think I deleted them from my PC). Any suggestions are welcome, I want to be able to use my device normally again

Have a look at these threads;
http://forum.xda-developers.com/showthread.php?t=310152
http://forum.xda-developers.com/showthread.php?t=281421
You could also try using the PIM.vol on windows 6.5 emulator.
About time we had a PIM viewing/editing PC app !

The problem is that it seems pim.vol is corrupted, ROM is the same, I tried by reflashing it again (the same image I used before) and still nothing. PIM editing tool would be nice, eventually it may rewrite the data and fix the issue.

I haven't used manila in a long time, but as I recall, you need to shut manila down before over-writing pim.vol. Otherwise, you end up in re-boot cycles like that. I remember it happening once to me where the device would be fine until I went to the contact tab and tried to access a contact. Then it would crash, and be impossible to use.
So, you have three choices:
1. Don't use Sense. It's total crap, anyway.
2. Try turning Sense off, then restore pim.vol. Do a soft reset. Then re-load Sense, and watch all your ram and processor power disappear.
3. Use a different backup utility. I've found that SK Tools does a very good job with restoring pim info. It's better than pimbackup, imo.

use task 29 before flashing the rom. Did you sync with outlook on the PC? So you should have a copy of your data ...

Task 29's not going to help. The problem is that Sense/Manila throws a hissy fit any time you sneeze in its direction. It can't handle having pim.vol over-written while it is running. I guess if effs up the contact tab. But as I recall, the only way to restore your contact photos was to restore pim.vol directly. Pimbackup doesn't restore the favorite contact photos (I think sk tools might, though). You just have to get the process down correctly, in order to avoid the hissy fit.
You're better off just disabling that sense crap permanently, though. It's just a giant band-aid, anyway.

Ok
1) I don't have Outlook installed (not even Outlook Express)
2) With overwritten pim.vol I can't make ActiveSync connection
3) I make back-up by copy pim.vol for 2-3 years already
4) I only have PIMBackup but it doesn't connect to the corrupted pim.vol so I can't make back-up with it
5) I flash ROMs from SD card, and I do format with RAPHDIAG.nbh before flashing new ROM with RAPHIMG.nbh
6) I only have the corrupted pim.vol so I can't make new back-up from it, I can only make attempts to fix the one I have.

Are you sure that it's corrupted? Can you copy it to another location (like on your sd card) w/o getting an error? It shouldn't have a problem if you can copy it.
Try scanning your sd card. You can also try to export the data from it with a database editor. If you have SK Tools, you may be able to open the database using the database tool and the 'mount volume' command. Or, you can try Phatware's Pocket Database Editor and see if you can open it up (I've opened copies of pim.vol on my sd card with each in the past, but sometimes it doesn't work).
Edit: Phatware opens it up fine, and you can copy things out to another database. SK Tools will open it if you rename it (like to pim2.vol).

I had no problem copying it using Resco, I also copied it on 2 different SD cards, both copies act the same. I found the problem after I made hard-reset and copied back in root folder, where phone should start using it. I actually use command in SDConfig.txt to copy it, it always worked before, and worked last time I flashed that ROM, now I only made hard-reset (first, then made re-flash of same ROM). I'll try with the tools you said.

I wouldn't do it with sdconfig.txt; if Sense is already loaded, you'll run into major problems. You really need to disable Sense in the Home Items settings, then do the over-write with Resco, soft-reset, and then re-activate Sense.
Restoring pim.vol is weird. I don't use manila, and I use a mortscript that restores pim.vol and a bunch of other files during customization. For a while, it worked great, and I would have all my contacts restored after first boot. But it hasn't worked in ~6 months for me. I have no idea why. I have also found that it's important to reset immediately after doing the over-write. Sometimes, if I wait a while, the over-write won't 'stick' after the soft reset, and I'll have blank contacts, or worse, when I try to open the contacts, the device will freeze for 15-20 seconds. So now, after customization runs, I do the restore manually and then soft reset immediately, and it's always worked fine. It's a faster process than using a backup utility, so I prefer doing it this way.
I also keep other types of backups. I have a few pimbackup copies (never use them, but keep them just in case), and nightly I have a script that runs sk tools pim backup. Every once in a while, I'll also load myphone and backup my pim info there. You need to have more than one backup just in case something happens, like your sd card fails.

Well, Mortscript is executed later than SDConfig, and actually I think the one I use makes the customizations before Sence run for the first time. Anyway, for more than an year that copy method works, and it worked on that ROM 3 times just fine, just till now there wasn't corrupted DB file to copy (problem caused before backing it up, not after copy back). I found 2 bad records in my Contacts database with PhatWare, looking for ideas how to delete them, Phatware DB Explorer crashes when I select them and I can't delete them.

Well, at least you're getting somewhere. You should maybe just trying to copy all the databases into an empty pim.vol except for the two that are bad. I've never really copied stuff out from one database to another with that tool, but it might work.

Unf I can't, thought about that too but no such option, I have only for full table, but it crashes because of the 2 bad records.
Any ideas about PC DB tool that can open them, I hope it won't crash on bad records and have a bit more options (I think I'll need one for DBs, not related to PPC that much)

I don't know about a pc-side editor.
You could just try exporting each of the databases to csv files, and then see if you ca re-import them to a clean pim.vol.

I can't export them, it stops while it get to the records with errors and the file size is 0 bytes.

Guess no one has more ideas :/