hi all.
I am in serious trouble and i need help. i realized i did not have outlook, thus my contacts are all gone.
I had tried to update my software earlier by installing some .cab file. It was a file for my HTC home. The installation was 'successful', however after i did a reset ( they prompt me to ) i could not boot up my phone. It get hanged once it got to my wallpaper, and i cant tap or press anything. The htc home screen also does not come out.
=(
any kind souls?
So something is hanging right after windows boots... did you try to install HTC Home to a storage card? Try booting with the storage card out.
thanks for the prompt reply. i tried, however it never seems to work. I am using a HTC TYTN ii. running on windows 6.1
I did install it on a storage card. i tried means like switching on without memory card, sim card and did a million resets, but it doesnt seem to work.. =(
Actually i install the HTC Home was because the message counter on the HTC Home got screwed up. it showed 1 unread no although i had all messages read. but anyway, for now, tht's not my main concern.. =(
thanks all in advance ..
I guess I do not understand all of your issues besides the freezing at boot.
A hard reset should be an option, if you're ok with that... and then for the future, use sprite and pim backup to make sure you don't lose too much data.
Try searching the forum for threads like http://forum.xda-developers.com/showthread.php?t=320689
What caused you to lose your contacts?
my contacts are all saved in the phone, and it wasnt back up cause i am not using microsoft outlook.. and lets say i want to do a hard reset, how to do it?
and how do i do a soft reset with my phone.
Is there anyway that i can actually do a SAFE mode boot up? but my phone keeps getting hanged at start up. i dunno if its because it cant bring up a pin enter mode where I need to key in my pin each time i boot up.
0) What version of ROM were you using?
HTC TYTN ii
1) Applications installed when it happened
HTC HOME (old version ) i d/led and used HTC Diamond home, then it got screwed up cause the unread messages kept showing 1, although all messages were read. i thus wanted to reinstall the HTC home.
2) Radio ROM version (2.19.21, 2.47.21, etc...)
NONE
3) Device model (dopod 818, imate etc...)
HTC TYTN II
4) Device version (G3 or G4)
Windows 6.1?
5) How long it was since last hard reset (1 day,6 hours, etc..)
I never did a hard reset. how do i do it
6) Approx how many soft resets you already made (1-5, 5-10 10-15, etc...)
Soft refers to poking the reset button, would be more than 20 times after this issue
7) Approx how many shutdowns you already made (holding power button for 4+ seconds)
more than 10 times.
8) any other significant info you think will help:
My contacts are not saved syn with my com as i do not have windows outlook.
9) Do you have the HTC Homeplug today plugin enabled?
10) have you populated your PIM apps via pimbackup or via activesync?
11) Do you have the "HTC_default" today theme enabled?
yes.
for now, i cant boot up. the screen will hang at my wallpaper. i cant seem to press or click anything after that. My pin start up prompt does not apear too. please help =(
depressed ivy.
Sorry, but I'm pretty sure you need an app to use safe mode. You might need to loose your contacts, but don't give up... research and you might find an answer.
http://wiki.xda-developers.com/index.php?pagename=The%20Safe%20Mode%20Bible
And if you've already tried booting without a sim and storage card, you might need to hard reset, which is easy enough after reading the wiki.
e.g. press both softkeys while resetting, or you could even flash a new rom via sd card by naming the .nbh file KAISIMG.nbh and putting it on your storage card root directory.
Read the wiki before you make any decisions and good luck, good news is your phone sounds like it's fine, just install a safe mode program next time.
Hi. I did research like wht you adviced, i managed to log into bootloader mode, i downloaded MTTY program and got my phone to the USB mode. I like to ask the following:
1) can i retrieve and save my contacts as i saved them all in my phone and none in my sim card?
2) Wht can i do next as I'm badly stuck at the HTC home page with only my wallpaper, i cant click on any buttons.
Thanks in advance to all.
I really hope that some GURUs here are able to help solve my terrible situation and i would really appreciate it. My contacts are all save in the phone and i need some help in retrieving it.
Thanks all.
asdfgh123 said:
I really hope that some GURUs here are able to help solve my terrible situation and i would really appreciate it. My contacts are all save in the phone and i need some help in retrieving it.
Thanks all.
Click to expand...
Click to collapse
At what exactly point does it freeze?
What is your radio version, it should appear after you turn on the device in red letters on the bottom right.
What is your SPL Version, you should be able to see it from the bootloader?
Dave
Hello friend. When I suggested research, I meant things like this...
http://forum.xda-developers.com/showthread.php?p=2732337
I found this thread by clicking search in the top right to use google, and typed "save contacts" which if you've gone into MTTY research (be careful by the way) then you might be able to backup your data.
MY SPL : 3.29.0000
MY radio: 1.65.16.25
When i boot up, i suppose to have some password protect, to enter my pin before there is reception and stuff. For now, I can only see my wallpaper, the start button, contacts and calander buttons.However i cant touch on anything, it just simply hangs there.
SIM card and memory card are off. I tried SYNC, but it says cannot detect device.
=((
asdfgh123 said:
MY SPL : 3.29.0000
MY radio: 1.65.16.25
When i boot up, i suppose to have some password protect, to enter my pin before there is reception and stuff. For now, I can only see my wallpaper, the start button, contacts and calander buttons.However i cant touch on anything, it just simply hangs there.
SIM card and memory card are off. I tried SYNC, but it says cannot detect device.
=((
Click to expand...
Click to collapse
By "SYNC" you mean active sync? Try an Actice sync re-install, maybe?
Sounds like this protect stuff is beggared.
Ta
Dave
i meant active sync, it says it cant detect my device. Is there anyway from MTTY, i cant retrieve my contacts?
All this actually happen after i installed .cab file the other day, and the installation was fine and i was prompt to restart. It hanged after that till date. sigh =( I'm desperate.
GURUs,
I cant get my device to go any further than hanging right at the wallpaper of HTC Home, the usb doenst recognize my device, so i cant enter or do any thing.
I just wish to retrieve my contacts now, and do a hard reset on my phone.
Thanks.
If you never saved your contacts from and to your sim card without any kind of backup from outlook or pim, etc. you might be ****e out of luck. Gone from a ****ty samsung to a equally ****ty razr, hermes, and now kaiser with the same sim...Always copy your contacts to the sim; or at least a Backup folder on your desktop or lap. flashing erases the main memory, which of course includes contacts. That's why we have a program called sim manager, to backup contacts everytime we erase our systems. Hope you find a workaround though, as a former Iphone owner, reinputting your contacts is a giant *****
sigh.. does tht means i'm so dead now? I did ever did a PPCPimBackup, but its stored in the phone memory too? any sort of help you can assist?
asdfgh123 said:
sigh.. does tht means i'm so dead now? I did ever did a PPCPimBackup, but its stored in the phone memory too? any sort of help you can assist?
Click to expand...
Click to collapse
Possibly, I've tried to get hold of someone who might know, but it's looking grim.
Storage Card backups and Active Sync are the best way to backup.
*DaveShaw closes barn door after the horse has bolted *
Ta
DAve
Well I have managed to break my touch screen on my 02 XDA Orbit , not a big problem as I have a spare XDA Orbit.
The problem is I need to access to the broken one, the phone powers up into the unlock screen, but I cannot get any further due to the touch screen being dead .
I have loaded mymobiler onto my PC to try to control it through that. The program requires an acknowledgment on the phone so that the application is installed, cannot acknowledge this because of the broken touch screen.
I would like to know if there is anyway of unlocking the touch screen, so that I can control the phone using keys or through mymobiler.
Any help is appreciated, I have used the search engine and google, but cannot find if it is possible.
For what purpose do you want to access the phone?
If you got a spare LCD-Display, just replace the old one and you can acces the device.
Or does your data get lost if you take out the battery?
Another solution for exporting contacts and other data is Jeyo Mobile Companion. So you can save your data and repair the device afterwards.
For disassembly solution visit Mike's site: www.mikechannon.net
greetz
playdo
Thanks for the reply. I have several applications on the phone that I need info from, so that I can register them on the new phone.
I do not want to remove the screen from the working phone just to get at the stuff I need. I might end up with two broken phones
There must be a simple way of deactivating the screen lock feature
Okay if you want the WHOLE story here goes: (if not skip to the second paragraph)
Last night I came home from working a double shift and was very tired. I was sleepily playing with my phone and my genius self decided to reset my password (since I've recently said my password out loud a couple times when I give ppl my phone and they ask me to unlock it for them) but of course my genius self makes a password to stupe anyone who would dare steal my phone...and in the process dupe myself as well. I dont remember a damn number from the password ...except possibly an 8 and a 1. Anyways I woke up in fright and shock and looked every where on google for a way to circumvent the password. No luck.
Then I remembered that a while ago I changed the settings on my computer so that I didn't have to unlock my phone every time I plugged it in. YAY! Except th one computer that has that feature does not have outlook, or at least outlook isnt working right.
In essence my question is this. Someone please let me know of a program with which I can backup my contacts (and preferably messages as well) without actually having to do any installing on the phone itself or toying with it...since I can't get past the password screen. Basically a program that would be pc based. If not, could someone please lemme know how to do it step by step on outlook? cuz i've tried a millino times (prior to this password fiasco) and have never succeeded...I feel like my outlook isnt the full version or something tho..like some features are gone. I dont know.
Also, could I just go into my phone folder, copy and paste everything out, hard reset, then copy and paste everything in? It wont lemme copy the file "cemail" whatever that it.
PS my phone is an HTC Touch Diamond, the verizon version.
THANK YOU SO MUCH. Please help me out, cuz it really is a sucky situation. Especially wen I know that everything in my phone is just a password away. A password that I created....in my sleep. What the heck man. THanks in advance!
Hi all -
I bought an HTC Touch pro Sprint phone, brand new, original and from the store and have had it for 3.5 years. Today, it froze and was running low on battery. I did a soft re-set with the stylus, something I've done many times over the years and I set the phone to recharge. It instead re-booted and wiped out all my data - contacts, text messages, voice mails, note files, pictures, apps and software I had downloaded. The phone restarted from scratch. It runs windows 6.1. How may I retrieve this data?
I am extremely upset as this information is essential and irreplaceable. I spoke to a computer data retrieving specialist who said it is possible to retrieve this information and not to use my phone till I get help. My phone is also my source of internet access at this moment. I am stranded and writing from a store. I know of this brilliant site - your site - from before, though I've not posted here before. If you can help me, I'd be so, so, so grateful. Thank you!
First of all don't put any data on your phone it will only write over the maybe recoverable space of your deleted files.
I dont know very much about your phone but if your able too connect it on USB as mass storage there is a chance you could recover it with:
Recuva
As i am a newby to these forums i can't post any links so just google recuva and than click the first link you'l get ..
Good luck..