Related
Hi!
I'm soooooo damn tired facing thousands of radio issues day in and day out
I'm using radio rom 1.15 and i find it extremely buggy . I looked through the forums and noone seems to be complaining, so i wonder if i'm the jinx here :/
The problems i face are -
1. All of a sudden i cant make calls. It throws a notification popup saying "The call has failed". Thanks! The only way out....restarting the radio. And yea, thats a nightmare too....going to comm manager, switching of phone, and switching it back on....the damn thing doesnt work right AT ALL! I switch it off....and push the button again to turn it back on, nothing happens....i push it again and again and again a million times....it gets too painful. So what do i do instead? soft reset
2. My gprs connectivity goes for a toss every now and then. again, the same ordeal....it never connects until i soft reset or restart the radio.
3. The worst part, when the phone module has taken a crap....i.e....reached a state where no calls go thru (refer problem 1.), i cant even receive incoming calls! The person calling me gets a ringing tone, but my phone's a dead corpse here. All messages sent to me are "apparently delivered" but nothing shows up here....
Is it just me?
Is there a better radio rom?
I restart my phone roughly 5 times a day, once in the morning when i wake up WITHOUT FAIL....and all this is getting to me really bad :-/
San
Well i see you are from Banglore,im from Hyderabad,i have been using the 1.15 radio for ome time now with the pdav latest rom(.09) sometimes my phone acts a little strangely like when receiving a call sometimes the incoming call icon stays there for about 10sec before the screen comes on the call status one.I switched over to radio 1.09 which i found the most stable on my O2 exec,but in my experience radio roms also behave differently depending on location,and also the os system try to use 1.09 as i found it the best for me in India.
Radio versions works differently depending on your location.
Try other radio versions.
Or better yet, just use the radio version that came with your device.
Do not upgrade your radio unless your having problems with it.
Like our friend here at xda-developers said, "If it's not broken, don't fix it."
arvind09 said:
Well i see you are from Banglore,im from Hyderabad,i have been using the 1.15 radio for ome time now with the pdav latest rom(.09) sometimes my phone acts a little strangely like when receiving a call sometimes the incoming call icon stays there for about 10sec before the screen comes on the call status one.I switched over to radio 1.09 which i found the most stable on my O2 exec,but in my experience radio roms also behave differently depending on location,and also the os system try to use 1.09 as i found it the best for me in India.
Click to expand...
Click to collapse
well, i've reverted back to 1.09, lets see if its any better!
i feel sooo sick sometimes, i think of buying another normal phone! But hell, i love my universal so much that i cant do it....i'd rather put up with all the $hit it throws at me... !
cheers, and thanks for ur help everyone! i'll post back and let u knw if its still coughing up!
San
Radio Rom?
If you are still having issues, also post back your OS Rom that you are running, this may also have some bearing on the underlying issues.
Cheers,
Beast
Using radio 1.15:
With Ivan's base it causes my device to experience problems with the phone and GPRS\3G
With Midget's base everything seems to work fine
(btw I have an O2 Exec - Just suggesting that it may be the differences in hardware...)
dreamtheater39:
Same problem here.... Since I (sim) unlocked my MDA-Pro I'm experiencing EXACTLY the same problems as you have.
I posted several items on this forum, no success till now.
I'm thinking of reassembeling my old MDA-Pro, which is sim locked but screen broken. replacing the screen with my new (sim) unlocked MDA-Pro and see if the radio problem is still there. Just to exclude if the problem can be (sim) unlocking the phone...
But it is VERY anoying, I must agree...
regards
arjan
Also,.. I've tried almoast every Radio rom!! still no success.. even te Original T-Mobile rom (ROm and radio) give me problems...
So can it be the Sim unlocking (V1 by Buzzdev)?
A.
adonker said:
Also,.. I've tried almoast every Radio rom!! still no success.. even te Original T-Mobile rom (ROm and radio) give me problems...
So can it be the Sim unlocking (V1 by Buzzdev)?
A.
Click to expand...
Click to collapse
Hi,
I doubt it is the SIm unlock.
I used Buzz's too, originally many Rom flashes past that.
I have Exec with Radio 15 and customised Rom with Midgets as base and no issues at all.
I would advise finding out what the latest Radio Ver offered by Manufac for your model and try that one for a bit.
Perhaps we should start a poll as to what each user is using and record Radio and OS Rom info with a comments section for any issues noted. It would at least help stablise WM6 builds.
Regards,
Beast
That damn radio issue!
I think it is time to stop discussing whether there is an issue and start looking for a fix!
First off: basically all HTC-phones have had a similar probblem, going back to the MDA 2. The key problem has been, that the data connection does not properly switch between mobile cells when you are on the move.
My device loses data connection every time I go into the parking garage, where there is no reception. Also, when I'm sitting in an area with very poor UMTS-coverage, the MDA-PRO loses connection after a few successful switches to GPRS. BTW: You can see you have a problem when Active Sync on the MDA says "Waiting for Network".
This wasn't such an issue as long as we didn't have the data connection constantly on. But, latest with the MS-Pushmail this has changed - the data connection is always on.
HTC and the operators have seemingly been working on this issue for quite some time. The only ROM on the MDA-PRO that was quite stable on this was actually the last T-Mobile WM-5 ROM.
With WM6 we are back to the issue. I no longer believe it is a problem with the Radio-ROM. Most likely is that there are differences in the driver dll. THis might explain why Midget's ROM seems to be better than IVAN's.
So, guys start troubleshooting!
Yes dreamtheater, are you running WM6? It is WM6 that seems to display these problems, regardless of the Radio. If I roll back to the official T-Mobile Rom (WM5) or Orange Rom (WM5) my problems disappear
HA!
Finally some usefull information. But very strange, buying a very expensive devise, but not being able to make a proper phonecall with it....
a.
YIPPEEEEEEEEEEEEEEEE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I installed Radio 1.09 and so far sooooooooooo good!!!! None of the issues i mentioned, it works like a charm!!!
The only noticable issue i've found a couple times is, the gprs automatically disconnects once in a while, but i can ask it to reconnect and it does so without a fuss! Wowwwweeee!!!!
A BIGGG thanks to Arvind09 for this!!!!
So guys, i guess you got to try all radio roms and find which one works best for you, no other go as i see it
Cheers!
San
OH CRAP!!!!!!!!! I SPOKE TOOOOO SOON
Woke up early morning and the damn things crapped again :-/
The sobbing continues
If you tried different Radio Version and still does not work, it is time you change a service provider, provided you are sure that your hardware never had problems before.
Bangalore is a big city, coverage should be good, could it be the part of area you are in has bad coverage, try asking you friends about service provider other than your current one in that particular area.
If changing provider still does not work, make a complaint to the providers, it nothing improves, its time you need to move somewhere else.
I have the same issue when I keep the Radio Band in Auto mode (GSM/3G) I change my phone to GSM and it is better.
Ye, I did the same too. only switch manually to 3G when needed. I almost forgot about this point.
Furthermore, GSM mode makes the battery last more days than 3G mode.
encountered the same probs, 4 me radio 1.12 is the most stable one (I believe it's an exotic/not commonly used version)
I have been struggeling with this since the first WM6 Pre-release ROM came out on this forum. Tried all the radio ROMs available, without succes. As said, the only ROM that does not suffer from this, is the latest WM5 ROM.
dreamtheater39 said:
OH CRAP!!!!!!!!! I SPOKE TOOOOO SOON
Woke up early morning and the damn things crapped again :-/
The sobbing continues
Click to expand...
Click to collapse
Ok could you tell me which provider are subscribed to? I use Airtel and hutch on both my pocket pc(universal and orbit)Ive noticed that airtel tends to loose its signal whereas hutch has never given me a problem.for this reason i use hutch on the Uni,though i cannot say that im very happy with their service,they are any day much better tha Airtel and Idea both.Also try to change the rom and see if the problem still persists.
Love the n00b video.....but searched for days and found nothing similar.
Brand new out of the box Nexus S i9020a running Android 2.3.6 GRK39F (was running 2.3.4 til it got the OTA update). Using a T-mobile SIM from and in Germany.
Issue -- When making phone calls, both parties hear scratchy static type sound that makes the voices sounds like aliens. Sometimes nothing is heard even though the call connected. Speakerphone has the same result.
Observation 1 -- When the phone is turned off and turned back on the initial calls works like normal. Subsequent calls have the issue.
Observation 2 -- When using other calling apps (tango, skype, etc) there is no problem what-so-ever.
Resolution attempts -- Tried putting the phone back to the stock 2.3.4 ROM.
Tried flashing the 2.3.6 ROM as well.
Phone is brand new but a return is not possible. I am still confident it is a software issue but I am a n00b so that's why I ask you guys.
Could be an issue with the carrier because you stated that this issue doesn't exist with Tango nor Skype.
Best to call up T-Mobile Germany and ask them to investigate your issue.
Good luck,
deltatux
things to try/check
try flashing a custom rom to see if this clears the issue
make sure the APNS are correct?
try a new simcard
deltatux said:
Could be an issue with the carrier because you stated that this issue doesn't exist with Tango nor Skype.
Best to call up T-Mobile Germany and ask them to investigate your issue.
Good luck,
deltatux
Click to expand...
Click to collapse
It doesn't happen when using the same service with my SGS or SGS 2 or Tab. That's why I think it's the phone.
vabeachfc3s said:
things to try/check
try flashing a custom rom to see if this clears the issue
make sure the APNS are correct?
try a new simcard
Click to expand...
Click to collapse
Used a US ATT SIM and the problem still occurred.
I will check the APN's when I get home and if that doesn't work then I'll try flashing a Custom ROM.
I will report back my findings. Thanks!
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
O_mardini said:
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
Click to expand...
Click to collapse
thanks for your help. but it needs root access. i dont have rooted phone and also dont wanna root it.
nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have exactly the same symptom on my Sensation XE - like you Asian sourced, but operating in Qatar. Like you - I know I could root, but would prefer to keep my phone unrooted and stock for the time being.
Reading about the Wifi fix at http://forum.xda-developers.com/showthread.php?p=21406675 it could be that HTC have screwed up the Wifi settings where it reads the country code is Qatar. Be curious to see if this is a common problem for all Qatari HTC ICS upgraders. The other common problem with ICS and WiFi seems to be the WPA_supplicant.conf file getting corrupted.
Question - if you rip your SIM out, can you see any WiFi SSIDs, and connect to any? This should show if you've got a problem a or problem b - as the WiFi country code is set by the SIM card. have you logged a problem with HTC? The more problems logged might be evidence they have a bug, rather then just telling you to do a factory reset or reboot your router.....
I have an HTC__038 (SuperCID'd) which I bought in the Philippines. I'm on Qatar for holiday. I'm running Virtuous Inquisition 4.0.1.
It's not the router's fault guys and factory resetting it would be just bringing the pain of reconfiguring other devices in your network. My nieces have phones running Android 2.3 devices and they can connect to the Wifi properly. WiFix didn't work for me either.
The thing was, that 5sec that the phone was able to see the SSID, I was able to configure it with WPA2 and managed to have it saved but after that no SSID's were recognized by the phone. So having no Wifi, I just left the phone alone to empty battery since I was just staying home.
After charging fully and doing a cold boot, the phone could connect to the home wifi with no troubles. I rebooted and emptied/cold boot again just to make sure and it connects without a hitch now.
I don't exactly know how this is a solution but you guys could try it and test your mileage on it.
ON SOMETHING UNRELATED: All I'm getting around Doha is HSDPA. Have you guys managed to get HSPA or HSPA+?
nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both. Have u tried? Have also been writing to htc but never get any useful advice or answer..
Sent from my GT-P7500 using Tapatalk
zipvenus said:
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both.
Click to expand...
Click to collapse
I've ripped my SIM out and tried it without the SIM, without success.
I'll point to my previous post that the wifi fix applictaion implies that some system security settigns for WiFi are based upon the country of the SIM card.
If everyone in Qatar (where HTC have no official presence) has this issue, I suspect the issue above. I strongly recommend that anyone who has the issue log it via the htc website, and be quite specific about the scenario, country of us and source of the phone. Enough users reporting the same issue will set alarm bells ringing and maybe get some action.
With regard to the previous post - tired a cold boot with a fully chraged battery and conencting to my home WiFi network without success. No idea if Qtel support HSPA/+. How does one tell?
Got same problem with restarting and optimizing apps, didnt figured out how to get rid of it yet, another thing that bothers me are all of sudden shutdowns, the usual message pops up sayin my batery is low (usualy 15-20%) and then it turns off the phone completely
Sent from my HTC Sensation Z710e using XDA
I too am in Qatar, though I bought my HTC Sensation unbranded in the UK. Just upgraded to ICS and I'm without wifi, why didn't this come up on google BEFORE I installed it?
I've been onto HTC online and they tell me they need me to post the phone back to UK (or SPain/Taiwan if I prefer) and they will fix it, but I will loose SMS and anything else I've not backed up and all my apps will be wiped.
I'm furious!
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
Thankfully I didn't do the factory reset as advised by the muppet at HTC.
---------- Post added at 01:12 AM ---------- Previous post was at 12:30 AM ----------
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
But this infernal upgrading apps everytime it starts is a PITA too.
Arfie12 said:
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
Click to expand...
Click to collapse
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
After update a ICS my wifi turn on when I press power button all the morning
ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Without SIM also wifi doesnt work. I will try a SIM from India after work. will c what happens.
ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Arfie12 said:
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Click to expand...
Click to collapse
On 1 - There does seem to be a lag issue soemtimes on wifi packing it in. On my inital run on ICS I'd used my phone for 5-10 minutes before it lost wifi, then it's been consistently bad.
I got a reply from HTC today, worryingly the ticket is status "pending closed". He asked for baseband and kernel release. Knowing the way an IT developer thinks it's a case of looking at the bug report for 2 seconds and thinking "this guy has rooted his phone and that's caused the issue - let's prove it by getting baseband and kernel release". I reiterated to HTC that by my count there are 5 people from Qatar who've posted on this issue, as well as some other "minor" locations. On the upside - at least the developer/QA team have looked at the bug and asked at least one question. Just need to get someone in the developer/QA team who's heard of the issue multiple times to take notice.
With regard to reverting back - not possible through official channels. But if you find the right RUU you can revert back without being rooted, to an official release. Subject to time tonight - that's my plan. You need to find things like your CID and use this thread http://forum.xda-developers.com/showthread.php?t=1195475 to translate it to the right release. Maybe use CID_getter (via market/play) and make sure you have the right SKU (I'm learning this on the fly!) and try and find the RUU at the filefactory link which is posted several times (I can't post it).
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
ajdisse said:
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
Click to expand...
Click to collapse
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Arfie12 said:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Idle thought - I've had a thought that the issue might be character set related? I.E. Our phones are expecting one character set (in my case - the SEA language), and from the SIM it's picking up Qatar, running into an Arabic character somehow, and this is causing some sort of mis configuration on wireless.
I heard back from HTC again on their baseband/kernel question - I asked why the status was pending closed, they said it's part of the process they need to do when they go back to the user. They say to "kindly notice that HTC are working the issue".
As I'm the only one they're asking the questions from, do I revert back to gingerbread tonight and give up, or deal with the first world hardship of having a non smart smart phone in the hope I can help others?
Arfie12 said:
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Even I tried Vodafone sim and wifi wasn't working. Then I tried Indian Sim and bingo wifi was working. So I updated my ticket with HTC support team and their reply was standard one that we have forwarded your recent post to the team in head office. Man this is so frustrating.
Sent from my ARCHOS 80G9 using XDA
Well I've spoken to HTC in the UK with a really nice guy there who didn't try to fob me off with the usual, reboot, hard reset etc etc
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot. I pointed out that if it is a fault with both Qtel AND voda that maybe they should stop the rollout in Qatar until they have tested it and fixed the issue.
I really don't want to have to reload all my apps and more importantly lose all the data stored in the apps so I'm off to find a backup.
If it's not working by Friday, I'm going to root the damn thing and flash a new ROM (even if it's 2.3) on it and sod the warranty.
Arfie
Arfie12 said:
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot.
Click to expand...
Click to collapse
I've done a factory reset very early on in this saga and it made no difference...
Edit - Someone in the ICS makes it to the middle East thread http://forum.xda-developers.com/showthread.php?t=1570818&page=2 says it'll be fixed this month, although I question how they can know this yet HTC are asking me for questions on the nature of the problem - I.E. still debugging. Lucky it's early in the month.
my device has this odd behaviour i have already seen years ago on my htc magic. tje mobile data connection switches between umts and hspa constantly which can be observed by the chqnging H/3G icon. every time it switches the transfer stops which makes the mobile data connection painfully slow at most times... wifi is working perfectly btw.
as far as i understand it this is a bug in the radio firmware. my htc magic stopped showing this behaviour after a firmware update...
anyone else having this issue?
Oh the dreaded "arrow up" "bug" is at large still with 3 it seems.'
I have the HTC Desire (will be getting the HOS) and 3 as carrier too...
That "bug" was even present in my HTC Hero.
Three different phones on 3 all made by HTC can't be an coincident?
Thiesen said:
Three different phones on 3 all made by HTC can't be an coincident?
Click to expand...
Click to collapse
4, including my htc magic however the one s is an awesome phone and i guess this problem will be fixable with a radio firmware update soon... interresting that it seems to happen with 3 mostly...didn't have it with my galaxy s however. seems to be htc+3 ...
i will probably write htc's and 3's tech support. as 3 austria will be introducing the one s soon they will have to deal with this bug soon anyway...
Sent from my HTC One S using XDA
I've actually got the exact same problem on my Desire Z on T-Mobile DE. Not sure what to make of it. And I've played with the One S in a Telekom Shop and it seems to be switching wildly between 3G and H too.
The same Desire Z didn't have this problem with a Vodafone Romania SIM card in Bucharest.
keinengel said:
I've actually got the exact same problem on my Desire Z on T-Mobile DE. Not sure what to make of it. And I've played with the One S in a Telekom Shop and it seems to be switching wildly between 3G and H too.
The same Desire Z didn't have this problem with a Vodafone Romania SIM card in Bucharest.
Click to expand...
Click to collapse
hm ... i guess/hope it's a bug in the radio firmware as the data transfer works fine for the rest of the connection after the initial 2 switches from HSPA to UMTS and vice versa. a google search shows that many people with different devices seem to have this issue...
anyway i wrote two emails, one to my carrier (three-austria) and one to htc. i will post any replys!
I have the same Problem with my new HTC One S.
The connection switches constantly between 3G and H and the connection stops. It loads 1-3 MB and after that it takes !10 or more seconds! before it is loading another 1-3MB...
You can not do things like Youtube or Mobile TV because the loading process takes forever with a 3G and HSPA switching connection!
I tried my new (big) SIM Card (from 3 Austria) with my HTC HD2 before i switched to the micro SIM (from 3 Austria) and the connection speed on my HD2 was 5-10 times faster as with my new HTC One S and this can not be!! (HD2 is running Custom Andriod 2.3.7 with radio 2.15.50.14.)
It has to be a major radio software bug that is unexaptable for such an expensive phone!
The Internet is extremely fast with Wifi on my One S... but on the way i doesnt have a Wifi connection...
I really want to keep the phone and everything else works amazingly good but this bug drives me crazy.
I reported this problem to HTC and 3 (drei) as well via E-Mail.
Should i keep the phone?? Or is it better to send it back to Amazon, because i have only 12 days left to send it back without any reason.
Is HTC going to release a radio firmware update very soon? I have no experience with Android updates and HTC. How long does it usually take to receive updates from HTC?
Thanks in advance!
hi, i understand that you are also on three (drei) in austria, probably even in vienna?!
i also sent mails describing the exact problem to three and htc. however neither one was able to give me any more information than what i already new. inbetween i tried a hardware (factory) reset and another sim (on yesss!), but the problem persited.
after several mails back and fourth the htc guy now wrote me a standard "your unit maybe broke and you can send it in for repair" email. however i am pretty sure that this is no hardware defekt but a bug in the radio firmware in which case exchanging the phone would not serve.
it is hard to say how long it will take htc to deliver an update for the radio firmware that fixes this bug. despite the htc support giving me the standard "exchange the unit" answer i will try to push them to get the ticket to the development department. i think that this should not be too hard to fix if they are aware of the problem.
i was just at a local three store in vienna. they said that they don't know of other people having this issue. i checked the software version of the devices they sell against my unlocked one s. same baseband version however a different (and newer!) build number. sadly this firmware is not available yet so there is no way to check if an update will solve the issue.
I seem to have the same problem on Vodafone Germany
Sent from my HTC One S using XDA
I have this problem with T-Mobile UK, I have had the same problem in the past with the Desire HD however it was eventually resolved with a software update.
With the chipping problem and now this it is really starting to put a downer on owning this phone.
southkill said:
I seem to have the same problem on Vodafone Germany
Sent from my HTC One S using XDA
Click to expand...
Click to collapse
packetlos said:
I have this problem with T-Mobile UK, I have had the same problem in the past with the Desire HD however it was eventually resolved with a software update.
With the chipping problem and now this it is really starting to put a downer on owning this phone.
Click to expand...
Click to collapse
can you please post your build number? i have 1.53.401.2 CL47230 however the device in the three store had somthing like 1.53.771.*
jodue said:
can you please post your build number? i have 1.53.401.2 CL47230 however the device in the three store had somthing like 1.53.771.*
Click to expand...
Click to collapse
Exactly the same version as yours.
I'm having the same issue and I'm on Virgin in the UK.
jodue said:
can you please post your build number? i have 1.53.401.2 CL47230 however the device in the three store had somthing like 1.53.771.*
Click to expand...
Click to collapse
same version same issue...
carrier: Wind Italy
a custom rom with 1.53.771 firmware would help?
hm interresting! so the problem actually occurs with many different carriers... would be good to know if anybody solved the problem by exchanging the device?!!
@Goody81: i am not 100% sure but i'd say after all testing and looking at system-/kernel-logs i am pretty convinced that this is a firmware (software) issue. i cannot say that the slightly newer build on the device was due to carrier modifications or if they actually changed something to fix this issue. the guy how showed my the device was no engineer and had no idea what i tried to explain
if this is a software issue and they already fixed it i hope htc delivers the update soon!
jodue said:
hi, i understand that you are also on three (drei) in austria, probably even in vienna?!
i also sent mails describing the exact problem to three and htc. however neither one was able to give me any more information than what i already new. inbetween i tried a hardware (factory) reset and another sim (on yesss!), but the problem persited.
after several mails back and fourth the htc guy now wrote me a standard "your unit maybe broke and you can send it in for repair" email. however i am pretty sure that this is no hardware defekt but a bug in the radio firmware in which case exchanging the phone would not serve.
it is hard to say how long it will take htc to deliver an update for the radio firmware that fixes this bug. despite the htc support giving me the standard "exchange the unit" answer i will try to push them to get the ticket to the development department. i think that this should not be too hard to fix if they are aware of the problem.
Click to expand...
Click to collapse
No but i live close to vienna.
I tried everything! Restarts, factory reset, delete all stuff on the device, the full program but still the same problem.
Yesterday i received a phone call from 3 Tech support in Germany and i described the problem to him!
He said the problem does not exist with their 3 branded phones.
Then i said, i have a open (not branded) phone from Amazon and i think that is a part of the problem. Later i asked about updates and then he said in most cases it took 9 Month to receive a original update from HTC and thats way to long for me.
So i decided to send my phone back and now i am looking for a phone with the newer radio software on it. It seems the only way for now is to buy it at a 3 (three, drei) Store.
But that's just my own opinion ! You can also wait for a custom rom or radio here at xda and hope this problem will be fixed soon.
But if you want to get sure to receive a working phone with fast internet connection you should buy it direct from a 3 store because they have a customized (and branded) software in order to get it working!
And that software doesnt exist or is not available on a open phone yet.
Anyway, i was not very excited when I heard about that!
Nightfrag07 said:
Later i asked about updates and then he said in most cases it took 9 Month to receive a original update from HTC and thats way to long for me.
Click to expand...
Click to collapse
hehe i think 9 month is a "little" exaggerated ... this is not a major update like a new android version but a small bug-fix update. i would guess that an updated firmware will leak soon and if you are willing to unlock the bootloader you can update instantly. however i have to agree, i am tempted to return the device as well or at least try a demo unit in a store with my sim card to make 100% sure it's no hardware defekt...
this is an unfortunate pain in the a** since i like everything else about this phone and don't want to return it ^^
jodue said:
hehe i think 9 month is a "little" exaggerated ... this is not a major update like a new android version but a small bug-fix update.
this is an unfortunate pain in the a** since i like everything else about this phone and don't want to return it ^^
Click to expand...
Click to collapse
Yeah you are right. It would be a bug-fix or only a radio update but i liked that phone and i want a working (non switching) one asap!
And of course i have to try it in the 3 Shop first with my own SIM card.
Thiesen said:
Three different phones on 3 all made by HTC can't be an coincident?
Click to expand...
Click to collapse
Oh i forgot!!
The 3 Tech support man from Germany also said they having the same problem on Samsung phones with Android 4.0.4. I think they will also have a fix for this soon.
So make sure not to buy such a phone as well at this time!
It's definitive not only a HTC problem...
Nightfrag07 said:
Oh i forgot!!
The 3 Tech support man from Germany also said they having the same problem on Samsung phones with Android 4.0.4. I think they will also have a fix for this soon.
So make sure not to buy such a phone as well at this time!
It's definitive not only a HTC problem...
Click to expand...
Click to collapse
yeah, i told my girlfriend about the issue yesterday and she has experienced it on her (my old) galaxy s with the new cm9 nightlies as well. not as often as on my one s however ...
after reading about this issue on this forum (german) and more general about mobile data connections with umts/hspa (german) i think it the issue is the result of an error in the umts<->hspa switching algorithm. as explained on the 2nd link the device will switch from umts to hspa if the bandwidth increases above a certain threshold (~380k) which will interrupt the connection. so far this is normal behaviour however it should not change constantly between during the transfer of data. i am able to achieve a stable (uninterruped) download if a set the maximal bandwidth below ~300kbit. above this threshold the problem occures.
i am now 99.9% sure this is no hw-issue so i will keep the device and a) hope for either htc or three to make modifications/an update to solve this isssue. b) i will investigate if this threshold/algorithm can be influenced with either build.prop or some other method in which case i will root the device and try do develop a fix. i think everybody that has this issue should inform htc about it as they probably have the best chance to fix it fast.
edit: if someone with a three (drei) branded device reads this: i would very much appreciate it if you could post your /system/build.prop file here! thank you in advance!
Hi there!
I just figured out that in "WCDMA Preffered" mode, in call time signal strength reach 16-17 asu makeing screen go crazy, than I simply set "WCDMA Only" and signal strength has stabilized with 12-13 asu or less in call time. The issue dissapear..
You can set it up eighter entering "Test menu" (*#*#3424#*#*) or in "Settings - Mobile Data - Network Mode - (WCDMA Only)
NOTE: The setting persist after reset so you don't need to reapply it every time.
Later edit: My test was made in a high signal area from my carrier. Now I'm testing in a lower signal strenght area (neutral zone) and my asu is 6-7 and this is great.
Enjoy your HTC One S
Soo far the issue gone. Keep this up (vote and say thx)
Hi again, after 3 days testing my theory the issue seems to completely gone. I reactivate long press home button eveything is normal.
Ohh.. just a little thing forgot to mention that doing this you lost 2 lines of signal. No more helicopter but -2 lines cover and probably this ain't so helpfull those with allready low cover in some areas. BUT this seems to be the only way to get rid of this issue.
My final decision!
Edit: Please pin my topic!
Sent from my HTC One S using XDA Premium 4 mobile app
I have tried that but it resets to the default setting when you restart the phone.
EDIT: Seems to stay at that setting now. Will see how it goes.
scorpionatthepc said:
I have tried that but it resets to the default setting when you restart the phone.
EDIT: Seems to stay at that setting now. Will see how it goes.
Click to expand...
Click to collapse
This issue manifest most often durring calls when gsm signal interact with capacitive sensor. So you can test it very simple by makeing a call even to your free carrier number, put on speaker and tri to browse the web durring call or just play with the menu.. open / close apps..
Up topic
Its 9 days for me since the issue gives no signs comming back.
UP topic , Please pin my topic!
Thx
HTCExplorerPico said:
Hi there!
I just figured out that in "WCDMA Preffered" mode, in call time signal strength reach 16-17 asu makeing screen go crazy, than I simply set "WCDMA Only" and signal strength has stabilized with 12-13 asu or less in call time. The issue dissapear..
You can set it up eighter entering "Test menu" (*#*#3424#*#*) or in "Settings - Mobile Data - Network Mode - (WCDMA Only)
NOTE: The setting persist after reset so you don't need to reapply it every time.
Later edit: My test was made in a high signal area from my carrier. Now I'm testing in a lower signal strenght area (neutral zone) and my asu is 6-7 and this is great.
Enjoy your HTC One S
Click to expand...
Click to collapse
The problem is only repressed... when you are in an area without WCDMA/UMTS your phone is dead...
Indeed... I sayd before..on 31 jan but at last is an improvement when no one comes with any solutions, I did..
Since I've updated to official update 3.19.401.102 the problem seems to of gone.
I have switched back to gsm/wcdma auto with no problems so far.
scorpionatthepc said:
Since I've updated to official update 3.19.401.102 the problem seems to of gone.
I have switched back to gsm/wcdma auto with no problems so far.
Click to expand...
Click to collapse
My One S is not rooted yet and as every one knows HTC didn't update nothing for us. Before knowing about this issue i though my phone have some problems and i need to go to a service or something.. after i heard about the issue.. i was thinking.. mabe HTC will develop some update, but now that i realize that HTC will never do such a thing i was looking for something to stop the issue without doing any sofware changes.
Please keep me up to date about your ROM and if the issue is not comming back, i'll think about a software change..
As a fact you can give us some fresh links with your ROM
Best regards,
Andrew
HTCExplorerPico said:
My One S is not rooted yet and as every one knows HTC didn't update nothing for us. Before knowing about this issue i though my phone have some problems and i need to go to a service or something.. after i heard about the issue.. i was thinking.. mabe HTC will develop some update, but now that i realize that HTC will never do such a thing i was looking for something to stop the issue without doing any sofware changes.
Please keep me up to date about your ROM and if the issue is not comming back, i'll think about a software change..
As a fact you can give us some fresh links with your ROM
Best regards,
Andrew
Click to expand...
Click to collapse
I'm not rooted but phone is s-off. I only updated software yesterday but will let you know how I get on.
scorpionatthepc said:
I'm not rooted but phone is s-off. I only updated software yesterday but will let you know how I get on.
Click to expand...
Click to collapse
Ok than.. i'm S-OFF my phone now! Give me some minutes..
Later edit: for s-off you need unlock bootloader and rooted phone.. i don't know how the hell in the world you s-off without root.. anyway i unlock my phone but unable to root coz i'm not able to find ClockworkMod Recovery .. i lost all of my apps for nothing. s-off didn't work just with phone unlocked .
HTCExplorerPico said:
Ok than.. i'm S-OFF my phone now! Give me some minutes..
Later edit: for s-off you need unlock bootloader and rooted phone.. i don't know how the hell in the world you s-off without root.. anyway i unlock my phone but unable to root coz i'm not able to find ClockworkMod Recovery .. i lost all of my apps for nothing. s-off didn't work just with phone unlocked .
Click to expand...
Click to collapse
Helicopter still happens with the update but not as much.
Hi every one!
I did managed to Unlock / Root / S-OFF my HTC One S, i had some issues with the CWM untill i got a good recovery openrecovery-twrp-2.6.3.0-villec2.img but i still not receive any update from HTC..
Finally the issue is continue to manifest so.. the only thing we can do at this moment is switching to "WCDMA Only" as i sayd before.
This is a hardware issue that i read about .. there are 2 HTC One S models (probably motherboard series) and one of them has this issue.. so do what i did and stop searching for answers, this is the only way without risking of bricking your device or void your warranty searching for a better solution.
Enjoy it as it is or.. buy a new one if you can't live with it the setting !
Could a software update not solve the problem? I thought htc knew about the issue.
If you look at this link it seems htc know about the issue
http://community.o2online.ie/t5/HTC/HTC-ONE-S-Home-Button-Problem/td-p/547346
Yea HTC know about it but it doesen't do nothing .. coz they don't have nothing to do.. you think will HTC knock on your dor .. and say "hi, this is your new phone" or "helo, please let me change your phone board" this will never happend.. probably they want you to walk over this and buy the new brand. its commercial s**t
HTCExplorerPico said:
Yea HTC know about it but it doesen't do nothing .. coz they don't have nothing to do.. you think will HTC knock on your dor .. and say "hi, this is your new phone" or "helo, please let me change your phone board" this will never happend.. probably they want you to walk over this and buy the new brand. its commercial s**t
Click to expand...
Click to collapse
Been on the phone to HTC and they said it wasn't an issue with this phone and to do a factory reset.
Not very helpful.
scorpionatthepc said:
Been on the phone to HTC and they said it wasn't an issue with this phone and to do a factory reset.
Not very helpful.
Click to expand...
Click to collapse
I know that.. you'r not the only one going to htc .. they give us the same answer. My solution is the only and best one, we tot nothing to do ..