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HTC touch2 turns off automatically and have to remove battery to start again

HI,
Its been like a month i am having this problem with my htc touch2 that it turns off automatically after some random time, and then it doesnt turns on again. Usually it happens when its in my pocket. To turn it on again i have to remove the battery and put in again . Is there anyone else who is also having this problem?
need assistance here

Bad contact between battery and phone? Try to clean it.

battery connection is OK
kuby said:
Bad contact between battery and phone? Try to clean it.
Click to expand...
Click to collapse
HI, the battery connection is OK, itried trouble shooting and it seems OK. However the problem is something else. still not able to figure out.
Any other trick?

khizerjalal said:
HI, the battery connection is OK, itried trouble shooting and it seems OK. However the problem is something else. still not able to figure out.
Any other trick?
Click to expand...
Click to collapse
Have you installed a program that could trigger the reboot? Maybe try a hard reset times when nothing else helps ...

HI, i tried removing all the software that i installed before, and i also tried doing th hardSPL. but problem remains .

You must call the Htc Support to get a new batterie (the problems appear with batterie ref 35H0015-11M)
Soory for my english im french citizen

Actarus37 said:
You must call the Htc Support to get a new batterie (the problems appear with batterie ref 35H0015-11M)
Soory for my english im french citizen
Click to expand...
Click to collapse
HI,
Are you sure that new battery will solve the problem? actually have have gone through a couple of blogs and problem solving discussions over internet and they say that even the battery is replaced, the problem still remains. i am still not sure what the problem is
man your English is Excellent , i am from Sweden, happy neighbor

I've heard that's there a problem with some sim, but it seems that it won't happen randomly then. In this case (some new sim from swisscom), the Touch2 won't turns on.

pedrera said:
I've heard that's there a problem with some sim, but it seems that it won't happen randomly then. In this case (some new sim from swisscom), the Touch2 won't turns on.
Click to expand...
Click to collapse
HI,
thats interesting, i guess there are lot of problems with this cellphone, but in my case i am sure that the sim is good to go. though i will test it with other sims aswell, thanks.
khizer jalal
khizer-jalal.blogspot.com

HI, Itried with diffferent sims, still samee problemmmmmmmmmmmmmmm
this problem is really getting off my nerves now

Don't worry,I had this problem for a really long time before I solved it!
This problem has been proven to be battery-related.The only way out is to change the battery.
Do a little search,and you can find the answer!
Check here: http://forum.xda-developers.com/showthread.php?t=639354
Always have fun!

garret_fun said:
Don't worry,I had this problem for a really long time before I solved it!
This problem has been proved to be battery-related.The only way out is to change the battery.
Do a little search,and you can find the answer!
Check here: http://forum.xda-developers.com/showthread.php?t=639354
Always have fun!
Click to expand...
Click to collapse
its so good to read a positive hope message . I think its a problem with specific manufacture serial numbers as there are a lot of people like me having same problem .
Well I will try changing the battery then. Lets see how it goes. I will post the update after chaging the battery
thanks a lot buddy.
Have a good one.
/ Khizer
[email protected]

WOW. the thread that garret shared is simply awesome and it explains a lot of things. I will definately try the new battery now.

Problem Solvedddd
khizerjalal said:
WOW. the thread that garret shared is simply awesome and it explains a lot of things. I will definately try the new battery now.
Click to expand...
Click to collapse
HI, I have the new battery now. And works perfect. Its 5 days now and now turn off anymore.. Vuhuuu...

hello everybody!! i have the same problem!! i will try to change the batery..but i also have noticed that the phone turns off only when i connect to simple 2G network. When i connect via 3G or H it works fine.
George

I had the problem and I logged a problem ticket with HTC Service center at Malaysia..
Subject: HTC Touch2 Self-Power Off intermittently and unable to power on again via the Power button.
Desc: My Touch2 was purchased on 16-Nov 2009. It experiencing intermittent self-power off problem when phone was left ideal for couple of second! Secondly, the phone was intermittent "freeze" when charging with power adapter. For both cases, the phone cannot be turn on via the Power button. Must perform manual Reset to power on the phone each time. I performed FACTORY Reset 5 times already; disabled the Touch2Flo; disabled ALL auto power off.. yet it did not resolve the problem. [ROM Version: 1.28.707.3 (66092); Radio Version: 3.49.25.05; Protocol version: 61.42t.25.31H]
The service center called and they offered to change the motherboard. I had it changed unfortunately the problem still persist. And worst still the touch screen didn't not respone after a while. I sent to fix and waited for another 2weeks, and changed the 2nd motherboard. I'm been using the repaired phone for past 2monts WITHOUT any intermittent power off issue.. YIPPI!
P/s: My batt Serial No: 1GKA299KQQ4912. Part No: 35H0015-11M. The HTC repair report did not mentioned whether they change my batt nor I cannot confirmed whether it was the "-07M". Anyway, I'm glad that my nightmare is over for now

gooddd
Hey good that you fixed it somehow. At the time i was having that turnoff problem thing, i really felt like ****, but after reading your message, i feel better off

I start to hate HTC. %80 o HTC having same problem around

Yeah man...so truee...But after battery replace, it works perfect

khizerjalal said:
HI,
Its been like a month i am having this problem with my htc touch2 that it turns off automatically after some random time, and then it doesnt turns on again. Usually it happens when its in my pocket. To turn it on again i have to remove the battery and put in again . Is there anyone else who is also having this problem?
need assistance here
Click to expand...
Click to collapse
u must have installed srs hd wow... remove that and insted use hd tweak to increase volume...srs hd makes the error///

[Q] Suddenly no signal

Hey
I am experiencing the following problem with my new Sensation (EU, unbranded, ROM 1.28.401.1, radio 10.42.9007):
From time to time it suddenly loses its signal and the only way to fix it is to disable and enable the radio (flight mode or testing-menu).
Any ideas how to fix/debug this?
I could get a new SIM card or flash the leaked RUU with the newer radio or get a new unit. How should I continue?

draexler said:
Hey
I am experiencing the following problem with my new Sensation (EU, unbranded, ROM 1.28.401.1, radio 10.42.9007):
From time to time it suddenly loses its signal and the only way to fix it is to disable and enable the radio (flight mode or testing-menu).
Any ideas how to fix/debug this?
I could get a new SIM card or flash the leaked RUU with the newer radio or get a new unit. How should I continue?
Click to expand...
Click to collapse
Search "Death Grip" and learn how to hold your phone to avoid this problem.
Stinks, but you can get around it.
P.

PaulGiz said:
Search "Death Grip" and learn how to hold your phone to avoid this problem.
Stinks, but you can get around it.
P.
Click to expand...
Click to collapse
It's certainly not the death grip problem I meant! I flashed the leaked RUU yesterday evening, until no the problem did not occur again.

Check the networks.. i select GSM only and it works better...

prateekgujral said:
Check the networks.. i select GSM only and it works better...
Click to expand...
Click to collapse
I will definitely try this later, because I been having this problem for a while now, and it only happens when at home!!! and nowhere else!!!
I'll let you know guys!!! wish me luck guyz, cuz if this dosn't work .. ama take to them chines around the corner, and pray they bring back safe!!! ...

I also have this problem and nothing seems to resolve it.
Its certainly not the death grip issue as it happens when the device is sat on a table and not moved, can change from 3 bars to no signal and back again.
I however dont have to disable the radios though as it just comes back on its own.
I always have mine set to GSM only due to the intermittant 3G in my area so its alos not that either.
This never used to happen to either my magic, Desire or Desire S, or any other phone ive had recently for that matter, very, very annoying.

Upgrade your RUU.
1.35.401.1 has fixed this for me - no sleep problems, WiFi connects a HELL of a lot faster, and temproot still works
(I have (and have had) no touchscreen issues)

I have exactly the same problem as dndxn
Sent from my HTC Sensation Z710e using XDA Premium App

Same problem here.
t-mobile US.
Also, it has happend on 2G and 4G.
Hoping for a update soon.

So far flashing the newest leaked RUU fixed it for me. But flashing also included a full wipe, so doing one might also help.

Yes, Yes, Yes, Yes, .... it worked!!!!!!!!
I changed the Network setting to GSM only and now I have my network signal back ...!!!! full bars!!!
is there anyway to guide others having the same problem to this thread???
Thanks guys ....

Grey signal with x wont reconnect

I have this issue when im at work where i get crap att coverage where eventually from being low for so long and staying on wifi my phone signal goes to zero and a grey x shoes up above them.
This wouldnt be so bad but it wont reconnect with a reboot or airplane mode reset which means if i dont check my phone i get no calls or info.
Is this normal? Is there a fix?
Thanks
Sent from my Nexus S using XDA App

tevil said:
I have this issue when im at work where i get crap att coverage where eventually from being low for so long and staying on wifi my phone signal goes to zero and a grey x shoes up above them.
This wouldnt be so bad but it wont reconnect with a reboot or airplane mode reset which means if i dont check my phone i get no calls or info.
Is this normal? Is there a fix?
Thanks
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
This is an old issue. I'm not sure when the fix happened or what ATT radio would fix it for you but there is a simple (ish) solution. Basically, whats happening is that when your phone loses signal for an extended period of time it shuts off the radio and then cannot restart it. Using NoBars will stop your phone's radio from dying like that and will just periodically poll for signal.
That will fix the issue but just to satisfy my own curiosity, on your SDcard are there a bunch of files called Radio Dump and then a bunch of numbers?

Sorry posted on my phone and didnt notice the grammar errors
Yes i have the radio dump files but havent checked since installing the F1 radio.
I will try that app since this issue has followed me on multiple roms and radios
If there was a fix i havent gotten it
Thanks man
Edit
Just installed nobars but realized its a battery saver like juice defender
I will keep my hopes up tho
This ONLY happns when at my desk at work where att has no dark hold on me
Sent from my Nexus S using XDA App

you could try manually resetting your radio if that is actually the problem. just dial *#*#4636#*#* next time you're at your desk and go to phone information. if you scroll down it should say either turn off radio or turn on radio. try turning it on if it's already off, or resetting it by turning it off and then on again. I don't think this would be a permanent fix though. just a temporary solution when the problem arises.

tevil said:
Sorry posted on my phone and didnt notice the grammar errors
Yes i have the radio dump files but havent checked since installing the F1 radio.
I will try that app since this issue has followed me on multiple roms and radios
If there was a fix i havent gotten it
Thanks man
Edit
Just installed nobars but realized its a battery saver like juice defender
I will keep my hopes up tho
This ONLY happns when at my desk at work where att has no dark hold on me
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Nobars will shut off your radio and stop it from dying. Trust me it works. My wife and I used it foe months waiting for the issue to be resolved. The radio dumps mean you're having the same issue.
Sent from my Nexus S MV from the XDA Premium app.

hoponpop said:
you could try manually resetting your radio if that is actually the problem. just dial *#*#4636#*#* next time you're at your desk and go to phone information. if you scroll down it should say either turn off radio or turn on radio. try turning it on if it's already off, or resetting it by turning it off and then on again. I don't think this would be a permanent fix though. just a temporary solution when the problem arises.
Click to expand...
Click to collapse
I actually go into the carrier menu when i install a new radio anyway. Going in and out of airplane mode resets the radio but the problem is if I dont actually look at my phone (in my pocket) i wont know the radio shut off and can go through the day without getting any contact. I know its not the rom cause Im on stock. I know its not the radio cause I have tried about every one.
Its got to be a mix of crappy ATT service (which makes me wonder if resigning was worth this phone for free) and the nexus s hardware.
I am seeing if noBars will help. You would think this would be something google would fix ASAP tho as its happened since day one almost.

tevil said:
I actually go into the carrier menu when i install a new radio anyway. Going in and out of airplane mode resets the radio but the problem is if I dont actually look at my phone (in my pocket) i wont know the radio shut off and can go through the day without getting any contact. I know its not the rom cause Im on stock. I know its not the radio cause I have tried about every one.
Its got to be a mix of crappy ATT service (which makes me wonder if resigning was worth this phone for free) and the nexus s hardware.
I am seeing if noBars will help. You would think this would be something google would fix ASAP tho as its happened since day one almost.
Click to expand...
Click to collapse
It is odd since this was a massive issue from day one of the Nexus S but that was before any of the other variants and it was fixed before any of the other variants launched. Since that fix, I've not heard of anyone having the issue any more with any variant. Part of the issue for my wife and I was that we lived in an area where there was really no good cell coverage from any company, so we stayed with T-Mo in spite of that knowing that we were moving soon to an area with great T-mo coverage, but being out of service so much resulted in similar issues as you've had: we would be constantly restarting our phones to see if there was anything we were missing. I do believe this will work for you, and I hope you find a permanent solution soon.

Thanks for the tip but i guess i am the lucky guy who still has the issue lol
Maybe hardware related? I will see what ice cs brings me
For today nobars helped but i did notice some batt drain from it but very minimal so its a keeper for now
Sent from my Nexus S using XDA App

[Q] HTC sensation "wi-fi" error . Can not turn wi-fi on.

Hello,
As soon as I tap the wi-fi icon, it turns to an "error" state.
I ve seen some threads here, but could not be sure about the resolution. To give idea let me sum it up. My device has been brought from US and I am in europe. İt is alreasy ship s-off.
android version : 2.3.4
software number : android revolution HD 3.6.0. by mike1986
kernel version : 2.6.35.14-Sensation-faux123-v0.1.8+
baseband version : 10.42.9007.00p .....
build number : 1.73.401.2 CL161971
and this topic
http://forum.xda-developers.com/showthread.php?t=1193063&page=2
basilcallly tells to apply a signed ROM . But can you please advise which ROM would solve my wi-fi issue. and how to apply that?
Thanks in advance

I also had similar issue when I flashed the original recovery to remove the rooting and clock work mod...
Now if u have the original recovery installed...flash the OTA updates through it and if you don't have the OTA you need to flash the original ROM
After the flashing ur wifi will work normal

hello,
actually I am so new to the stuf. I havent applied any updates to the device, but I guesss it has been s-off ed and applied a different ROM before it has been sold to my friend in USA. Now, which exact ROM would you suggest me to flash and actually where I can find it and read the how to ?.
Thanks

after stock and root i was on Revolution 3.6.1 and now i am using S3N5EaY v 1.4.0 -> agree .. its very smooth - fast and looks great. but still the most important thing is : battery life.. so before i had to charge 2 times a day on hard-use.
theres no need anymore at the moment ;-)
try out by yaself..

hasan.acar said:
Hello,
As soon as I tap the wi-fi icon, it turns to an "error" state.
I ve seen some threads here, but could not be sure about the resolution. To give idea let me sum it up. My device has been brought from US and I am in europe. İt is alreasy ship s-off.
android version : 2.3.4
software number : android revolution HD 3.6.0. by mike1986
kernel version : 2.6.35.14-Sensation-faux123-v0.1.8+
baseband version : 10.42.9007.00p .....
build number : 1.73.401.2 CL161971
and this topic
http://forum.xda-developers.com/showthread.php?t=1193063&page=2
basilcallly tells to apply a signed ROM . But can you please advise which ROM would solve my wi-fi issue. and how to apply that?
Thanks in advance
Click to expand...
Click to collapse
Ello m8,
It appears your in the same boat as me, i have the wifi error too, it doesn't even turn on to be able to see networks, let alone connect to them so it's quite horrible.
What i've done:
Flashed pretty much every rom i possibly could. (old ones, new ones, no effect)
Changed the recovery to 4ext (which works great but didn't help)
Changed kernels (a lot)
Changed Radios and RIL files (a lot)
Flashed an official RUU (no effect at all)
Went back to S-ON as described in the tutorial on the main xda sensation guide, then S-OFF'd again.
I'm now back on P3D v 8 and it's running lovely but alas, still no wifi.
I've changed the back cover (the yellow connectors at the top have something to do with the wifi) Don't mess around with these as you may break something, changing the case had no effect, apparently the wifi still connects without the back cover on the phone.
I am literally at my wits end with this and i got my phone for free from my work and i was only supposed to have had it for a while (4 months) so if i say it's broke, they may take it back and i've lost the phone completely, if that wasn't the case then i would have sent it back after i'd tried everything software wise i could think of.
I'm not saying that you are in the same situation exactly but if you are then it looks bleak and i would say anything next to removing the wifi chip and replacing it would mean the wifi will never work, plus tutorials for replacing the wifi on a sensation are scarce to say the least (torque screwdrivers at the ready)
If i get it working i'll let you know how, please do the same if you get any joy.
Oh i almost forgot, another thread on another site they mention using an app called wefi, i didn't have any luck but you might.
Good luck matey Hope you have more than i did.

Hi,
I am having the same issue.
Have been running android revolution HD 3.6.5. by mike1986 and previous versions of it (2, 3) and no issues with the WiFi, as one day it just started (yesterday to be precise). I did not install anything or played with settings that could mess with the wi-fi. One day ago was working ok and the next not.
Tried the Wefi app but it did not help either.
feeling hopeless...

bk_25 said:
Hi,
I am having the same issue.
Have been running android revolution HD 3.6.5. by mike1986 and previous versions of it (2, 3) and no issues with the WiFi, as one day it just started (yesterday to be precise). I did not install anything or played with settings that could mess with the wi-fi. One day ago was working ok and the next not.
Tried the Wefi app but it did not help either.
feeling hopeless...
Click to expand...
Click to collapse
Looks like this error is more common than it would first have appeared, read my post a few up for what i've tried, i even feel like dropping it if it's something inside so as to knock it back into place, but i haven't yet Lol that's desperation.
I've got an appointment with HTC soon and i'm getting it changed, if anyone gets this sorted then let me know as i'd rather keep my phone.

dladz said:
Looks like this error is more common than it would first have appeared, read my post a few up for what i've tried, i even feel like dropping it if it's something inside so as to knock it back into place, but i haven't yet Lol that's desperation.
I've got an appointment with HTC soon and i'm getting it changed, if anyone gets this sorted then let me know as i'd rather keep my phone.
Click to expand...
Click to collapse
Hi,
I also tried all you tried and no results.
Changed the case with a friends phone but did not help either.
After a lot of reading through the forums did a logcat to see what the hack the phone is saying about this error and it seems it cannot load the driver.
If it helps smb to go deeper can post it.
Gave a thought or two about knocking it against the wall or throw it from the window but after-all, i think i can live for some time without wifi, my GPRS speed is not bad and maybe soon will be having 3G and during work time can use internet pass-through.
Worst case scenario, will sell it and get EDGE the new quad-core monster HTC will be releasing next year Q1 or early Q2.

dladz said:
Ello m8,
It appears your in the same boat as me, i have the wifi error too, it doesn't even turn on to be able to see networks, let alone connect to them so it's quite horrible.
What i've done:
Flashed pretty much every rom i possibly could. (old ones, new ones, no effect)
Changed the recovery to 4ext (which works great but didn't help)
Changed kernels (a lot)
Changed Radios and RIL files (a lot)
Flashed an official RUU (no effect at all)
Went back to S-ON as described in the tutorial on the main xda sensation guide, then S-OFF'd again.
I'm now back on P3D v 8 and it's running lovely but alas, still no wifi.
I've changed the back cover (the yellow connectors at the top have something to do with the wifi) Don't mess around with these as you may break something, changing the case had no effect, apparently the wifi still connects without the back cover on the phone.
I am literally at my wits end with this and i got my phone for free from my work and i was only supposed to have had it for a while (4 months) so if i say it's broke, they may take it back and i've lost the phone completely, if that wasn't the case then i would have sent it back after i'd tried everything software wise i could think of.
I'm not saying that you are in the same situation exactly but if you are then it looks bleak and i would say anything next to removing the wifi chip and replacing it would mean the wifi will never work, plus tutorials for replacing the wifi on a sensation are scarce to say the least (torque screwdrivers at the ready)
If i get it working i'll let you know how, please do the same if you get any joy.
Oh i almost forgot, another thread on another site they mention using an app called wefi, i didn't have any luck but you might.
Good luck matey Hope you have more than i did.
Click to expand...
Click to collapse
Dude I got the same problem and I did the same procedure so far but same results as well.
I am just wondering if you got any better results for this issue.
Thanks

Same problem, bad results...
I had the same problem. Both my Bluetooth and WiFi would get stuck on "turning on" but never did, I flashed so many ROMs and Kernels, Tried RUU's from Europe,Asia, and USA and nothing worked. SO I CALLED HTC...thankfully I was still under warranty (It's a 12 month warranty) and shipped my phone away after flashing the latest official T-Mobile RUU, Un-Rooting, and going back to S-ON. It's been a week...I called and they said THE MOTHERBOARD needed to be replaced, which I think is the "default fix" if they can't solve the issue. So hopefully in a week I'll have my phone back...Best of Luck...don't mean to be a Debby Downer but I tried EVERYTHING. Give em a call, it won't hurt to try.

ICS Wifi and Restart Issues

Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?

For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again

O_mardini said:
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
Click to expand...
Click to collapse
thanks for your help. but it needs root access. i dont have rooted phone and also dont wanna root it.

nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have exactly the same symptom on my Sensation XE - like you Asian sourced, but operating in Qatar. Like you - I know I could root, but would prefer to keep my phone unrooted and stock for the time being.
Reading about the Wifi fix at http://forum.xda-developers.com/showthread.php?p=21406675 it could be that HTC have screwed up the Wifi settings where it reads the country code is Qatar. Be curious to see if this is a common problem for all Qatari HTC ICS upgraders. The other common problem with ICS and WiFi seems to be the WPA_supplicant.conf file getting corrupted.
Question - if you rip your SIM out, can you see any WiFi SSIDs, and connect to any? This should show if you've got a problem a or problem b - as the WiFi country code is set by the SIM card. have you logged a problem with HTC? The more problems logged might be evidence they have a bug, rather then just telling you to do a factory reset or reboot your router.....

I have an HTC__038 (SuperCID'd) which I bought in the Philippines. I'm on Qatar for holiday. I'm running Virtuous Inquisition 4.0.1.
It's not the router's fault guys and factory resetting it would be just bringing the pain of reconfiguring other devices in your network. My nieces have phones running Android 2.3 devices and they can connect to the Wifi properly. WiFix didn't work for me either.
The thing was, that 5sec that the phone was able to see the SSID, I was able to configure it with WPA2 and managed to have it saved but after that no SSID's were recognized by the phone. So having no Wifi, I just left the phone alone to empty battery since I was just staying home.
After charging fully and doing a cold boot, the phone could connect to the home wifi with no troubles. I rebooted and emptied/cold boot again just to make sure and it connects without a hitch now.
I don't exactly know how this is a solution but you guys could try it and test your mileage on it.
ON SOMETHING UNRELATED: All I'm getting around Doha is HSDPA. Have you guys managed to get HSPA or HSPA+?

nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both. Have u tried? Have also been writing to htc but never get any useful advice or answer..
Sent from my GT-P7500 using Tapatalk

zipvenus said:
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both.
Click to expand...
Click to collapse
I've ripped my SIM out and tried it without the SIM, without success.
I'll point to my previous post that the wifi fix applictaion implies that some system security settigns for WiFi are based upon the country of the SIM card.
If everyone in Qatar (where HTC have no official presence) has this issue, I suspect the issue above. I strongly recommend that anyone who has the issue log it via the htc website, and be quite specific about the scenario, country of us and source of the phone. Enough users reporting the same issue will set alarm bells ringing and maybe get some action.
With regard to the previous post - tired a cold boot with a fully chraged battery and conencting to my home WiFi network without success. No idea if Qtel support HSPA/+. How does one tell?

Got same problem with restarting and optimizing apps, didnt figured out how to get rid of it yet, another thing that bothers me are all of sudden shutdowns, the usual message pops up sayin my batery is low (usualy 15-20%) and then it turns off the phone completely
Sent from my HTC Sensation Z710e using XDA

I too am in Qatar, though I bought my HTC Sensation unbranded in the UK. Just upgraded to ICS and I'm without wifi, why didn't this come up on google BEFORE I installed it?
I've been onto HTC online and they tell me they need me to post the phone back to UK (or SPain/Taiwan if I prefer) and they will fix it, but I will loose SMS and anything else I've not backed up and all my apps will be wiped.
I'm furious!

A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
Thankfully I didn't do the factory reset as advised by the muppet at HTC.
---------- Post added at 01:12 AM ---------- Previous post was at 12:30 AM ----------
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
But this infernal upgrading apps everytime it starts is a PITA too.

Arfie12 said:
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
Click to expand...
Click to collapse
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.

After update a ICS my wifi turn on when I press power button all the morning

ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Without SIM also wifi doesnt work. I will try a SIM from India after work. will c what happens.

ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.

Arfie12 said:
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Click to expand...
Click to collapse
On 1 - There does seem to be a lag issue soemtimes on wifi packing it in. On my inital run on ICS I'd used my phone for 5-10 minutes before it lost wifi, then it's been consistently bad.
I got a reply from HTC today, worryingly the ticket is status "pending closed". He asked for baseband and kernel release. Knowing the way an IT developer thinks it's a case of looking at the bug report for 2 seconds and thinking "this guy has rooted his phone and that's caused the issue - let's prove it by getting baseband and kernel release". I reiterated to HTC that by my count there are 5 people from Qatar who've posted on this issue, as well as some other "minor" locations. On the upside - at least the developer/QA team have looked at the bug and asked at least one question. Just need to get someone in the developer/QA team who's heard of the issue multiple times to take notice.
With regard to reverting back - not possible through official channels. But if you find the right RUU you can revert back without being rooted, to an official release. Subject to time tonight - that's my plan. You need to find things like your CID and use this thread http://forum.xda-developers.com/showthread.php?t=1195475 to translate it to the right release. Maybe use CID_getter (via market/play) and make sure you have the right SKU (I'm learning this on the fly!) and try and find the RUU at the filefactory link which is posted several times (I can't post it).
On the USB pass through - is there a special HTC driver? I couldn't get that working either!

ajdisse said:
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
Click to expand...
Click to collapse
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.

Arfie12 said:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Idle thought - I've had a thought that the issue might be character set related? I.E. Our phones are expecting one character set (in my case - the SEA language), and from the SIM it's picking up Qatar, running into an Arabic character somehow, and this is causing some sort of mis configuration on wireless.
I heard back from HTC again on their baseband/kernel question - I asked why the status was pending closed, they said it's part of the process they need to do when they go back to the user. They say to "kindly notice that HTC are working the issue".
As I'm the only one they're asking the questions from, do I revert back to gingerbread tonight and give up, or deal with the first world hardship of having a non smart smart phone in the hope I can help others?

Arfie12 said:
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Even I tried Vodafone sim and wifi wasn't working. Then I tried Indian Sim and bingo wifi was working. So I updated my ticket with HTC support team and their reply was standard one that we have forwarded your recent post to the team in head office. Man this is so frustrating.
Sent from my ARCHOS 80G9 using XDA

Well I've spoken to HTC in the UK with a really nice guy there who didn't try to fob me off with the usual, reboot, hard reset etc etc
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot. I pointed out that if it is a fault with both Qtel AND voda that maybe they should stop the rollout in Qatar until they have tested it and fixed the issue.
I really don't want to have to reload all my apps and more importantly lose all the data stored in the apps so I'm off to find a backup.
If it's not working by Friday, I'm going to root the damn thing and flash a new ROM (even if it's 2.3) on it and sod the warranty.
Arfie

Arfie12 said:
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot.
Click to expand...
Click to collapse
I've done a factory reset very early on in this saga and it made no difference...
Edit - Someone in the ICS makes it to the middle East thread http://forum.xda-developers.com/showthread.php?t=1570818&page=2 says it'll be fixed this month, although I question how they can know this yet HTC are asking me for questions on the nature of the problem - I.E. still debugging. Lucky it's early in the month.