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My Transformer just randomly bricked :)

So I have a US Transformer, did the 4/23 OTA update a couple days ago. Everything works fine. Haven't even rooted yet because I was holding off for a little bit. Then today I was switching wallpapers, it rebooted, now it gets to the lockscreen and wont register finger touches So it's just stuck on the lockscreen. Haha. Currently searching the forums if anyone else has had this problem, but just wanted to rant.
Going through stock recovery, currently wiping data, hopefully it will restore to usable state **Crosses fingers**

I find it odd that you used so many smiles on such a horrible situation.

It's doubt it's bricked. Use the force power off method (10-12sec power button hold). Then wait 30 secs, restart (5-6 power button hold), then disable the lockscreen if it boots. Repeat this a few times, if still no joy RMA it.

doronster195 said:
I find it odd that you used so many smiles on such a horrible situation.
Click to expand...
Click to collapse
Eh it sucks yes, but I'm being hopeful something I try will work to fix it instead of sending it back to ASUS / returning it, and waiting 50 million years for a replacement.
stuntdouble said:
It's doubt it's bricked. Use the force power off method (10-12sec power button hold). Then wait 30 secs, restart (5-6 power button hold), then disable the lockscreen if it boots. Repeat this a few times, if still no joy RMA it.
Click to expand...
Click to collapse
How can I disable the lockscreen? It boots straight up to the lockscreen and it wont register any finger touches to unlock. Then if I press the power button, black screen and I have to force power off. I tried the stock restore method, vol down + power, press power up when prompted, then power up again, but it just ends with the android and (!) symbol, then reboots and begin cycle again, I tried it again just to make sure.
Haha. I think I'm going to ADB in, put in CWM and pray I can flash a ROM over that way. Was waiting to root, but I guess I might as well jump the gun now.

Have you tried attaching a mouse? Maybe the touchscreen is not working but with mouse you will be able to unlock the screen?

Magnesus said:
Have you tried attaching a mouse? Maybe the touchscreen is not working but with mouse you will be able to unlock the screen?
Click to expand...
Click to collapse
how do you attach a mouse without the keyboard dock? female/female usb adapter?

worminater said:
how do you attach a mouse without the keyboard dock? female/female usb adapter?
Click to expand...
Click to collapse
indeed
10char

Magnesus said:
Have you tried attaching a mouse? Maybe the touchscreen is not working but with mouse you will be able to unlock the screen?
Click to expand...
Click to collapse
Thanks for the tip, but I don't have the proper cables
But I had enabled USB debugging a while ago, so I think I'm going to try get this rooted, CWM flashed, and then I can flash a ROM on top and hopefully that will clear it up.

neilkarunatilaka said:
How can I disable the lockscreen? It boots straight up to the lockscreen and it wont register any finger touches to unlock.
Click to expand...
Click to collapse
You're right you cant then. That's not bricked, it's just faulty. Looks like the digitiser is kaputsky. Probably something as simple as a loose wire inside but in order to check you would have to open it up and that would invalidate your warranty of course. Bad luck man, that's defintely an RMA job.

Do you guys over in the US have different consumer laws to us in the UK, all this talk of RMA on a brand new product is slightly baffling.
Assuming you bought it over the counter from somewhere like Best Buy, why can you not just walk into the shop with it, put it down on the counter with your receipt and (politely) say, this is brand new, its knackered, please give me another one out of your stock room.
Even if it was mail order, return it and demand a replacement by return of post, or a refund. If they won't replace straight away get a refund, and then walk into Best Buy and get one.
Surely there is no need to be hanging around waiting for Asus to fix a product that is only a week old.
I will be picking up Transformer number three from Comet tomorrow, what they do with the faulty one is their business.
And I will continue to take them back until I get a good one.
Sent from my Transformer using Tappy Fingers

markteacher said:
Do you guys over in the US have different consumer laws to us in the UK, all this talk of RMA on a brand new product is slightly baffling.
Assuming you bought it over the counter from somewhere like Best Buy, why can you not just walk into the shop with it, put it down on the counter with your receipt and (politely) say, this is brand new, its knackered, please give me another one out of your stock room.
Even if it was mail order, return it and demand a replacement by return of post, or a refund. If they won't replace straight away get a refund, and then walk into Best Buy and get one.
Surely there is no need to be hanging around waiting for Asus to fix a product that is only a week old.
I will be picking up Transformer number three from Comet tomorrow, what they do with the faulty one is their business.
And I will continue to take them back until I get a good one.
Sent from my Transformer using Tappy Fingers
Click to expand...
Click to collapse
Most brick and mortar's do not have and have not had units, so taking them back isnt an option if you want a replacement. Since most people bought online, an rma to the etailer is the only option.

Update : Fixed
well, i rooted, flashed cwm, then flashed prime 1.2 on top of stock, and now it looks like everything works? no idea what the hell happened but now it registers my fingers lol. i guess mods can lock/delete this thread?

markteacher said:
Assuming you bought it over the counter from somewhere like Best Buy, why can you not just walk into the shop with it, put it down on the counter with your receipt and (politely) say, this is brand new, its knackered, please give me another one out of your stock room.
Click to expand...
Click to collapse
There are very few in stock, you can't just walk into most places and pick one up. The only option is to RMA back to Asus and wait some undetermined amount of time for a replacement.

HTC Sensation "BRICK" after S-ON

Hi, a little story about my Sensation....
First if I make some mistakes please excuse me I am an Austrian
So, where i should start....
First I want a S-OFF and it works ok than I installed a the rom manager from the market and the app says i have no root acess ok so I thought it is too stubid for me and I thought it isn required for me to have a Custom Rom or root and so i want to set it to S-OF
ok I set a SuperCID no problem it has worked
after that i have used an Tutorial from a German forum...
yes and in the end of the tut were i should reboot the bootloader the Sensation bricked! Now I know my mistake i didn't haven't flashed the stock rom bevor!
so now the situation is like that:
the phone is dead no reaction and no backlight but only at one time it turned on the backlight as i put in the battery and than i pluged in the usb than the backlight turned off and i can't make the backlight on.... yet
when i plug in the usb the device is shown in the device-manager in windows..
I don't have any plan...I think it's that an it shut go to HTC-Support!
greets Blacki

no one has an idea now the same happend to another user in the german forum

What is shown in device manager of Windows? Please state the exact text shown. Thanks!

there stands "qhsusb_dload"
I've read some sites in the thread with the S-OFF/ON Tutorial and there is also a guy who has the same problems!
greetz Blacki
edit: I think it's totaly bricked I think I will bring it back to my dealer and say that it cames dead out of the box because it's only 3 Days old -.-

Blacki888 said:
there stands "qhsusb_dload"
I've read some sites in the thread with the S-OFF/ON Tutorial and there is also a guy who has the same problems!
greetz Blacki
edit: I think it's totaly bricked I think I will bring it back to my dealer and say that it cames dead out of the box because it's only 3 Days old -.-
Click to expand...
Click to collapse
Briked device...
Mine is bricked too. Sending HTC with the hope that they can reflash everything and it will come back to life.

Return it you will probably get away with it htc will just ref lash and return to you,

So you can't boot into bootloader or recovery? I.e., pull battery, put it back in, and turn on while holding power and volume down?

Rumball said:
So you can't boot into bootloader or recovery? I.e., pull battery, put it back in, and turn on while holding power and volume down?
Click to expand...
Click to collapse
I've tried a hard reset and also to come into the bootloader and the battery stays out over night! No chance
So you guys think I have a good chance to get it fixed for free?
I don't know but it's possible that I get a new device because here in Austria HTC has an service partner so they don't fix the devices by themself so I think HTC will change the device before they must pay the company to fix them! I really don't know I hope it will get fixed for free because it's 4 days old
greetz Blacki

Try, If you can, To Run the RUU. Because what you did semi-bricked your device. Not totally bricked. Just try to turn on IF you can and Run the RUU! This same thing happened to me when i tried to install a custom font!

I've tried it when i run the RUU.exe than it says Error 170 I think it's an connection error and i've tried it to reboot etc. etc. with "adb" but it always say "waiting for device"

Blacki888 said:
there stands "qhsusb_dload"
I've read some sites in the thread with the S-OFF/ON Tutorial and there is also a guy who has the same problems!
greetz Blacki
edit: I think it's totaly bricked I think I will bring it back to my dealer and say that it cames dead out of the box because it's only 3 Days old -.-
Click to expand...
Click to collapse
With all due respect, people like you are the exact reason why we had an encrypted bootloader to begin with....to protect HTC from having to foot the bill for people who want to tinker with their phone, brick it, and then swap it for a new one as if the product was defective (leaving them to eat the cost). Quite frankly, this is ridiculous. It doesn't matter that your phone is 3 or 4 days old. If I buy a car and crash it within the first 3 or 4 days, should the dealership have to swap my car out? You knew the risks of what you were doing when you started the process (if you didn't then that's your fault for not reading), if you weren't willing to accept those risks then you shouldn't have done it. I hope you get your phone working, but if you aren't successful in fixing it, don't try to pass the buck off back to your dealer by lying about the phone coming out of the box dead. Take some responsibility for your actions. Remember it's dishonest actions like these that led to the locked bootloaders to begin with. Next time flash with care and make sure you read and understand what you're going to be doing BEFORE you start.

mysterioustko said:
With all due respect, people like you are the exact reason why we had an encrypted bootloader to begin with....to protect HTC from having to foot the bill for people who want to tinker with their phone, brick it, and then swap it for a new one as if the product was defective (leaving them to eat the cost). Quite frankly, this is ridiculous. It doesn't matter that your phone is 3 or 4 days old. If I buy a car and crash it within the first 3 or 4 days, should the dealership have to swap my car out? You knew the risks of what you were doing when you started the process (if you didn't then that's your fault for not reading), if you weren't willing to accept those risks then you shouldn't have done it. I hope you get your phone working, but if you aren't successful in fixing it, don't try to pass the buck off back to your dealer by lying about the phone coming out of the box dead. Take some responsibility for your actions. Remember it's dishonest actions like these that led to the locked bootloaders to begin with. Next time flash with care and make sure you read and understand what you're going to be doing BEFORE you start.
Click to expand...
Click to collapse
I agree completely. And, this also supports my thread that was removed. People dont need to be doing all this S-OFF and S-ON business for a measly bloatware removal project. If you dont intend to flash some ROMs and KNOW what you are doing in the process, you need to go the temp root method and spend time reading and understanding. That said, Id bet money that someone here can figure out how to fix this phone, so dont go talking about ripping off HTC when you should be waiting for someone here to help you fix the problem.
Matt

is there any way to fix it

There is some sense in the comments about HTC/dealer footing the bill, it's not their fault.
However we all hate insurance companies, don't we? Like the ones who declined to pay for the houses of those poor people in the states who got hit by a hurricane or the ones who insure your car and then should something happen, they want some crazy excess and raise the insurance, never mind it was hit on a parking lot when you weren't even there.
This is very dishonest and you should not do it, however it came to my mind and I decided to share it.
You can fix your phone by getting a phone insurance, then wait for say a while until you can claim from it and then dump the phone in a) the sink, b) bucket with household bleach + hot water or c) a river, wait for an hour and it's ready

freakzone said:
There is some sense in the comments about HTC/dealer footing the bill, it's not their fault.
However we all hate insurance companies, don't we? Like the ones who declined to pay for the houses of those poor people in the states who got hit by a hurricane or the ones who insure your car and then should something happen, they want some crazy excess and raise the insurance, never mind it was hit on a parking lot when you weren't even there.
This is very dishonest and you should not do it, however it came to my mind and I decided to share it.
You can fix your phone by getting a phone insurance, then wait for say a while until you can claim from it and then dump the phone in a) the sink, b) bucket with household bleach + hot water or c) a river, wait for an hour and it's ready
Click to expand...
Click to collapse
What does a device insurance company such as Asurion or SquareTrade have to do with the actions of some home/car insurance company? NONE. This is like saying, since someone in your family did something dishonest, I get to rob your house, because you're all relatives.
It's insurance fraud that causes all of us to pay those higher rates and have to endure so many hassles.
If it's wrong to send it to HTC claiming it came out the box broken, then it's wrong to commit insurance fraud too. This is not a case where the device had a hardware defect that had nothing to do with the bootloader being unlocked. So there's no gray area on this one.
I can't say I've been honest every day of my life, but let's not act like one form of fraud is more noble than another form of fraud.
Let's find a legit way to resolve this issue. And the legit way is, for the device owner to take it to a repair shop and be honest about what happend and pay for help, or send it to HTC and be honest about what happened and pay for service. Whatever fee will be less than the price paid for the Sensation by far I'm sure.

Im willing to bet that the fee to repair it from HTC will be less than the insurance + deductible from an insurance company.
Matt

It was intended to be a joke, thus the smiley, sorry guys
I am generally against crime, including insurance fraud

mrg02d said:
Im willing to bet that the fee to repair it from HTC will be less than the insurance + deductible from an insurance company.
Matt
Click to expand...
Click to collapse
I agree, it probably will be cheaper to just be straight up with HTC and pay their fee.

Darnell_Chat_TN said:
I agree, it probably will be cheaper to just be straight up with HTC and pay their fee.
Click to expand...
Click to collapse
i am sure they will find out so yeah

My phone is going home. :(

The power button decided it doesn't want to work anymore. Since its been rooted, and I don't trust the shops in town, it's going back to HTC for repairs. They told me it will get wiped during the service (and I will do a factory reset before it leaves), what are the chances of it coming back locked with the factory ROM installed?
Any other things, besides the S3, I should watch for when it comes back? I'm not worried about losing LeeDroid, it's all backed up, and can be restored as soon as it comes home.

Well the power button is a part of the removable SIM cover so unless it's the button in turn being pressed by that that's causing your problem then it's a very easy repair... All bets are of as to whether they'll also RUU your phone for you.

frdd said:
Well the power button is a part of the removable SIM cover so unless it's the button in turn being pressed by that that's causing your problem then it's a very easy repair... All bets are of as to whether they'll also RUU your phone for you.
Click to expand...
Click to collapse
The switch itself is on the phone. Only the physically pressable part is on the SIM cover.

I don't think you will get a s3 version back given the fact that you sent out s4 version and this repair should not be so difficult that they have to give you a replacement.
But, they will very likely factory reset your phone and put everything back to "out of box status". So you will have stock Rom, locked bootloader. I learned this from other threads where people saying it is part of HTC's repair process to flash everything to factory state no matter it's hardware or software repair.
Sent from my HTC One S using xda app-developers app

Got the quote back on the repair today.
In order to properly repair your device, the following action(s) will need to be taken which will require payment due to the out of warranty diagnosis:
• Replace Device Main Board
Click to expand...
Click to collapse
So, when it comes back, it will probably be locked and untampered. It's bad that the guys at T-mobile were telling me to lose it, but I wanted to take the high road and do it right. A main board is $240, btw.

ExDelayed said:
Got the quote back on the repair today.
So, when it comes back, it will probably be locked and untampered. It's bad that the guys at T-mobile were telling me to lose it, but I wanted to take the high road and do it right. A main board is $240, btw.
Click to expand...
Click to collapse
So not worth it...It will be $240 + tax.
You can buy a new one locally for ~$350...Probably could sell the other sucker to some idiot desperate for a deal for $200 as well...

Did they give you any reason why exchanging the mobo is out of warranty? You should ask so if not.
I mean, you sent it in because of a defective power-on button...

They'll just say the reason why is because the HBOOT displays "unlocked".
Honestly if you want to get warranty coverage on an unlocked phone in Europe your best bet is to brick it to QHUSB_DLOAD mode and then send it in.

Hunt3r.j2 said:
They'll just say the reason why is because the HBOOT displays "unlocked".
Click to expand...
Click to collapse
That was exactly the reason I got. Oh well, it's on it's way back, I can finally put the Nokia 7510 I have been using out of its misery (and mine), and have my One back. There is at least a thread now, in case someone else runs into this problem, they will know what to expect.

I took my tmobile one s back with me to taiwan and got the screen fixed there (HTC has repair/service centers there, it's kinda like an apple store without the products, all they do is help you with your phone)
Anyways, they called me and said, literally, "the mainboad is unstable and needs to be changed" (i sent it in for a cracked lcd) I declined and said just fix the screen....they ended up sending me a brand new/refurb device..

[Q] My phone seems to have suddenly died

So I sent a text before dinner, put my phone down on the table, and ate. When I finished and tried to check my phone, it was off. The power key is unresponsive, along with no vibration on hold. I've done all the possible button holds for about a minute. It doesn't seem to register at all when plugged into the computer. I have a crack in my screen from an unfortunate drop about a month ago, so I know RMA is off the table.
Is there anyway I can fix this, or is this a case of ponying up for a replacement?
PS: It's also rooted, with CF-autorooter if I remember properly, with stock 4.4.2

marty_13 said:
So I sent a text before dinner, put my phone down on the table, and ate. When I finished and tried to check my phone, it was off. The power key is unresponsive, along with no vibration on hold. I've done all the possible button holds for about a minute. It doesn't seem to register at all when plugged into the computer. I have a crack in my screen from an unfortunate drop about a month ago, so I know RMA is off the table.
Is there anyway I can fix this, or is this a case of ponying up for a replacement?
PS: It's also rooted, with CF-autorooter if I remember properly, with stock 4.4.2
Click to expand...
Click to collapse
If the phone doesn't respond to any key combinations, there's little you can do with it.
Why not try to RMA it? If it's a little crack, I doubt whether they will deny RMA. Besides that, you've got nothing to loose.

vin4yak said:
If the phone doesn't respond to any key combinations, there's little you can do with it.
Why not try to RMA it? If it's a little crack, I doubt whether they will deny RMA. Besides that, you've got nothing to loose.
Click to expand...
Click to collapse
Haha, you've got a point! Thank you for confiriming

marty_13 said:
Haha, you've got a point! Thank you for confiriming
Click to expand...
Click to collapse
np m8. Good luck with the RMA! :good:

Screen Failure

Wow it has been a long time XDA, how is everyone?!
Anyways...last night as I was reading a text message my screen suddenly turned off and won't turn back on. Before this the screen showed no signs of damage, no artifacts and no tinting issues. The phone has never been wet and never been dropped. It is an unlocked Snapdragon model purchased directly from Samsung the day it was released.
The screen seems to still respond to certain things:
-Battery charge sound plays when plugging the phone in
-Holding power down seems to lightly vibrate the phone
-Putting S pen back into place vibrates the phone
-Calling my phone works (ringtone plays) but nothing appears on the screen
-Randomly tapping the screen like a mad man will make the texting noise
I've tried every button combo (felt like I was playing a **** flute) and I have tried plugging it into my PC but it does not recognize it.
Anyone else hear of issues like this?
Any recommendations before it goes back to Samsung?
Thank you for your time

Try a hard reboot with the control keys.

blackhawk said:
Try a hard reboot with the control keys.
Click to expand...
Click to collapse
Unfortunately nothing seems to work

Sounds DOA, sorry to hear that
Try a full charge. Pull the SD and Sim cards too.
Don't think it will help but nothing to lose.
Probably a failed soldier joint, connector or a solid state component that wasn't that solid.

blackhawk said:
Sounds DOA, sorry to hear that
Try a full charge. Pull the SD and Sim cards too.
Don't think it will help but nothing to lose.
Probably a failed soldier joint, connector or a solid state component that wasn't that solid.
Click to expand...
Click to collapse
I tried that as well but nothing helped. Thanks for your suggestions, I understand these things happen but I really need my phone for work.
Any idea if they will repair it or replace it?

WangLung said:
I tried that as well but nothing helped. Thanks for your suggestions, I understand these things happen but I really need my phone for work.
Any idea if they will repair it or replace it?
Click to expand...
Click to collapse
Send it back to Samsung they'll either fully replace it or just replace the screen, one or the other but it won't make any difference the phone will still be fine after it's fixed. As long as you didn't do anything to cause it then it'll be taken care of free of charge.

MrMike2182 said:
Send it back to Samsung they'll either fully replace it or just replace the screen, one or the other but it won't make any difference the phone will still be fine after it's fixed. As long as you didn't do anything to cause it then it'll be taken care of free of charge.
Click to expand...
Click to collapse
Thank you, I'll be sending it out today.

WangLung said:
I tried that as well but nothing helped. Thanks for your suggestions, I understand these things happen but I really need my phone for work.
Any idea if they will repair it or replace it?
Click to expand...
Click to collapse
You're welcome, wish I could of helped. Sounds like you tried all that could be done.
If you're stateside see if you can get it done here.
Talk to Samsung US tech support. Philippines and SK tech support suck so keep trying until you get US if stateside.
No idea what they will do... lean on them if need be.
They'll first want to inspect it most likely.
Maybe they own up to it... that's the right thing to do.
If not, teach them some lessons. The screechy wheel gets the grease. Don't settle for anything less than that phone repaired or a new one.
Let us know what happens...

blackhawk said:
You're welcome, wish I could of helped. Sounds like you tried all that could be done.
If you're stateside see if you can get it done here.
Talk to Samsung US tech support. Philippines and SK tech support suck so keep trying until you get US if stateside.
No idea what they will do... lean on them if need be.
They'll first want to inspect it most likely.
Maybe they own up to it... that's the right thing to do.
If not, teach them some lessons. The screechy wheel gets the grease. Don't settle for anything less than that phone repaired or a new one.
Let us know what happens...
Click to expand...
Click to collapse
Quick update
Sending the phone in was not too bad, just log in to Samsung and go to your list of products and select warranty (My 2 factor authentication was enabled and it was texting the code to my broken phone, Luckily I had a backup phone)
It will give you the option of scheduling a timeslot with a Samsung Experience store if you have one near you or mailing it in (I'm in Hawaii and there are no Samsung Experience stores here so I had to mail it)
They pay for postage just make sure to follow the instructions (They ask you to disable some sort of Google security thing before sending it in and to include the power cable and charging brick)
Print out the label they provide to you then pack up your items nicely and drop it off to UPS
I'll continue to update for those who may have the same issue or for those who need to send their phone in.

WangLung said:
Quick update
Sending the phone in was not too bad, just log in to Samsung and go to your list of products and select warranty (My 2 factor authentication was enabled and it was texting the code to my broken phone, Luckily I had a backup phone)
It will give you the option of scheduling a timeslot with a Samsung Experience store if you have one near you or mailing it in (I'm in Hawaii and there are no Samsung Experience stores here so I had to mail it)
They pay for postage just make sure to follow the instructions (They ask you to disable some sort of Google security thing before sending it in and to include the power cable and charging brick)
Print out the label they provide to you then pack up your items nicely and drop it off to UPS
I'll continue to update for those who may have the same issue or for those who need to send their phone in.
Click to expand...
Click to collapse
Yea. But what do you do when they claim your service has been received in destroyed condition and such. I've dealt with Samsung here in the US several times and honestly scared to ever send them anything again. The stress. The chats. The whole ordeal was nearly life changing

TheMadScientist said:
Yea. But what do you do when they claim your service has been received in destroyed condition and such. I've dealt with Samsung here in the US several times and honestly scared to ever send them anything again. The stress. The chats. The whole ordeal was nearly life changing
Click to expand...
Click to collapse
I don't think that is helping the OP.
Let's wait and let him tell what happens...

blackhawk said:
I don't think that is helping the OP.
Let's wait and let him tell what happens...
Click to expand...
Click to collapse
Just my experience. But it happened. It sucks majorly.

Just a quick update.
I sent the phone out on the 16th, it took 3 days to get from Hawaii to Texas.
On the 20th it was inspected and repaired (LCD issue) I am expecting the phone to be back in my hands on Friday the 23rd.
Samsung didn't ask me anything nor did they give me any issues.
When the phone returns I will take a closer look and let you guys know.

TheMadScientist said:
Yea. But what do you do when they claim your service has been received in destroyed condition and such. I've dealt with Samsung here in the US several times and honestly scared to ever send them anything again. The stress. The chats. The whole ordeal was nearly life changing
Click to expand...
Click to collapse
I'm sorry that happened to you.
I just received my phone in the mail. Everything seems to be working fine.
Apparently they had to switch out the screen and the bottom firing speaker.
I'll post some pictures the next chance I get, now I just need to reapply a screen protector and I'll be good to go.

Yay

Awesome mate