Database Info

Random reboots - stock

My fiance is having problems with her phone randomly rebooting. I just updated it to the most recent firmware update, so that shouldn't be the problem, but something obviously is. She wasn't getting much out of her battery life either, usually only a couple hours or so.
What can I do about it to keep her from spending money we don't have on a new phone, other than root it? She won't let me root it and set it up like mine, mostly because she's stubborn.

tatonka_hero said:
My fiance is having problems with her phone randomly rebooting. I just updated it to the most recent firmware update, so that shouldn't be the problem, but something obviously is. She wasn't getting much out of her battery life either, usually only a couple hours or so.
What can I do about it to keep her from spending money we don't have on a new phone, other than root it? She won't let me root it and set it up like mine, mostly because she's stubborn.
Click to expand...
Click to collapse
root it when shes asleep or explain the firmware update broke her phone blame it on the software and youre never at fault

JKILO said:
root it when shes asleep or explain the firmware update broke her phone blame it on the software and youre never at fault
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Click to collapse
haha, i wish that would work.

Trade her phones tell her you unrooted your phone so she could have it and the root hers. Just an Idea

It looks like she's even got to pull the battery to get the thing to start back up when it shuts down. The charging port seems loose to me, but it charges the battery just fine so I'm not sure that's part of the problem.

tatonka_hero said:
It looks like she's even got to pull the battery to get the thing to start back up when it shuts down. The charging port seems loose to me, but it charges the battery just fine so I'm not sure that's part of the problem.
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Click to collapse
Try a different micro usb cable.

VICODAN said:
Try a different micro usb cable.
Click to expand...
Click to collapse
I did. It still felt loose even using my cable, which doesn't feel loose in my phone.
She won't want to go through the hassle of talking to tech support to get a new phone, and they'll try to make her take it to a repair center

I put her battery in my phone for the day, and it just shut down, so that was part of the problem.
She said her phone was still dead in like 4 hours today, and that was using my battery which I've had very good luck with.
I think she uses her phone a LOT for facebook and texting, but 4 hours still seems awfully short for battery life

tatonka_hero said:
I put her battery in my phone for the day, and it just shut down, so that was part of the problem.
She said her phone was still dead in like 4 hours today, and that was using my battery which I've had very good luck with.
I think she uses her phone a LOT for facebook and texting, but 4 hours still seems awfully short for battery life
Click to expand...
Click to collapse
Buy these:
http://www.amazon.com/gp/product/B005YTOV6G/ref=oh_o00_s00_i00_details

VICODAN said:
Buy these:
http://www.amazon.com/gp/product/B005YTOV6G/ref=oh_o00_s00_i00_details
Click to expand...
Click to collapse
now she says she didn't use her phone at all this morning and it only got 4 hours (on my good battery). I think she's got a rogue app or something using a ton of battery, but it doesn't ever show up in the battery stats. there's no way she'd let me do a factory reset on it again lol.
I'll send her the link on the batteries, but she won't buy them I'm sure. She wants a new phone too badly now.

tatonka_hero said:
now she says she didn't use her phone at all this morning and it only got 4 hours (on my good battery). I think she's got a rogue app or something using a ton of battery, but it doesn't ever show up in the battery stats. there's no way she'd let me do a factory reset on it again lol.
I'll send her the link on the batteries, but she won't buy them I'm sure. She wants a new phone too badly now.
Click to expand...
Click to collapse
Possibly, or your batteries might be a year old and starting to go.
Trust me buy those batteries. They're great. And only $7.

VICODAN said:
Possibly, or your batteries might be a year old and starting to go.
Trust me buy those batteries. They're great. And only $7.
Click to expand...
Click to collapse
I figured out what I think was wrong with her other battery. The contacts were set too deep inside the battery casing, so any bump at the wrong angle caused them to lose connection. That's why I don't trust second hand batteries, no matter how good other people say they are.
Both her original battery and my original battery work perfectly fine in my phone, both give me a day and a half. So I know it's not the batteries, it's something wrong with her phone.
Heck, I even offered to switch phones with her, and she said she didn't want mine even though it's exactly the same phone and even newer.
women, just can't please them.

Try
Backup
Factory reset
Take the newest update.
My wife has a stock shift huge battery improvement
Sent from my PG86100 using Tapatalk

tatonka_hero said:
women, just can't please them.
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Click to collapse
I know all too well. Take it in to a sprint repair center and have it repaired, if they cannot repair it they will order you a replacement phone.
Make sure you have TEP on your plan before you go in.

VICODAN said:
I know all too well. Take it in to a sprint repair center and have it repaired, if they cannot repair it they will order you a replacement phone.
Make sure you have TEP on your plan before you go in.
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Click to collapse
She's a sprint employee so she's got somewhat different rules on that mess. I'd rather they just send her a new phone since we're too far from a repair center, or so I told Sprint the last 4 times I had to replace my Shift lol.

tatonka_hero said:
She's a sprint employee so she's got somewhat different rules on that mess. I'd rather they just send her a new phone since we're too far from a repair center, or so I told Sprint the last 4 times I had to replace my Shift lol.
Click to expand...
Click to collapse
If she's a sprint employee she should get the benefits of the Sprint wireless advantage club and so should you.
Details here:
http://www.sprint.com/landings/advantage_club/?ECID=vanity:advantageclub

VICODAN said:
If she's a sprint employee she should get the benefits of the Sprint wireless advantage club and so should you.
Details here:
http://www.sprint.com/landings/advantage_club/?ECID=vanity:advantageclub
Click to expand...
Click to collapse
yeah, I know. Doesn't change much when it comes to problem phones other than the fact that you absolutely have to go to a Sprint owned repair center and not a store run by another company. That's where the distance factor comes in and the working with tech support to convince them it's too far to drive lol

No Power! No Lights on

Kids were playing games with this phone and one of them got pissed and throw the phone against the wall. Lucky there's no broken screen but the problem now is, this thing cannot powered on. Even with fully charged battery (charged with another HTC). Pressing both vol keys while inserting cable or vol keys while inserting battery doesn't work. Not even one led light goes up. Just dead dead! PC cannot recognize even after plugged in for several hours.

Jabbacks said:
Kids were playing games with this phone and one of them got pissed and throw the phone against the wall. Lucky there's no broken screen but the problem now is, this thing cannot powered on. Even with fully charged battery (charged with another HTC). Pressing both vol keys while inserting cable or vol keys while inserting battery doesn't work. Not even one led light goes up. Just dead dead! PC cannot recognize even after plugged in for several hours.
Click to expand...
Click to collapse
Owww...i think it is gone....
Sent from my Sensation XE with Beats Audio Z715e using XDA

Oooh is your device still under warentee? If so I would return and perhaps say it died. If there is not signs of physical abuse you should be ok. Hopefully they can fix under warentee? By any chance have you tried another battery? I know you charged but battery could have gone bad. Also check to see if your battery is LOOSE in its area, this sometimes happens and contact cam be restored by placing some paper opposite the contact area.see if it wiggles if so try the paper at the opposite side of contact, this can restore the contract with the battery and device. If that won't work I'd call in the warentee. I wish you the best and hope your issue goes back to normal! Good luck!
Sent from my Sensation 4G using xda premium

Jabbacks said:
Kids were playing games with this phone
Click to expand...
Click to collapse
Good idea, let the child play with the hundreds-dollar device.
I don't want to be rude, but this has bad idea all over it.

realsis said:
Oooh is your device still under warentee? If so I would return and perhaps say it died. If there is not signs of physical abuse you should be ok. Hopefully they can fix under warentee? By any chance have you tried another battery? I know you charged but battery could have gone bad. Also check to see if your battery is LOOSE in its area, this sometimes happens and contact cam be restored by placing some paper opposite the contact area.see if it wiggles if so try the paper at the opposite side of contact, this can restore the contract with the battery and device. If that won't work I'd call in the warentee. I wish you the best and hope your issue goes back to normal! Good luck!
Sent from my Sensation 4G using xda premium
Click to expand...
Click to collapse
I am afraid HTC will see that there's been physical abuse to the phone, since he can't see everything that's broken. When they open up the phone, it could bee possible they see something they do not want to see like a loosend chip or even a broken motherbord, and that is rather hard to achieve. Maybe he's lucky, maybe not. I don't know...

Well, in such a situation, there is very little you can do unless you are capable of repairing the phone yourself.
HTC will not provide you with warranty if there is any physical damage.
However, since there is barely any damage on the outside, try and play it off as a DOA.
Tell HTC that the phone just went dead for no reason & wouldn't switch on at all.
If you're lucky, then they give you a replacement. This is applicable only if your device is still in the warranty period.

kgs1992 said:
Well, in such a situation, there is very little you can do unless you are capable of repairing the phone yourself.
HTC will not provide you with warranty if there is any physical damage.
However, since there is barely any damage on the outside, try and play it off as a DOA.
Tell HTC that the phone just went dead for no reason & wouldn't switch on at all.
If you're lucky, then they give you a replacement. This is applicable only if your device is still in the warranty period.
Click to expand...
Click to collapse
Ouch, lets lie to HTC and say that his kid didn't smash his phone. Kind of douchey if you ask me.

sshede said:
Ouch, lets lie to HTC and say that his kid didn't smash his phone. Kind of douchey if you ask me.
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Click to collapse
^OT, but nonetheless, we void our warranty with S Off and conveniently get it back to stock when warranty claim is required. That doesn't seem like lying to you, does it?
All these modifications to phone software that we cover up is if course not lying, is it? We're all such moral human beings here, no?
If you get my point, well & good. OP asked for solution, I gave him one that made sense. If you have a better solution, I'm all ears my friend!

kgs1992 said:
^OT, but nonetheless, we void our warranty with S Off and conveniently get it back to stock when warranty claim is required. That doesn't seem like lying to you, does it?
All these modifications to phone software that we cover up is if course not lying, is it? We're all such moral human beings here, no?
If you get my point, well & good. OP asked for solution, I gave him one that made sense. If you have a better solution, I'm all ears my friend!
Click to expand...
Click to collapse
Perhaps this is true, but S-OFF doesn't actually do any damage. Giving yourself the opportunity to flash a better rom than HTC chooses to provide us doesn't really do anything bad, it's only bad if you severely mess it up and have to send it back (and I still don't agree with performing S-ON to send it back for warranty).
To me, there's a pretty big difference between unlocking your phone's potential and giving your phone to a living catapult. The way I see it, smartphones are not toys. They can act as entertainment devices, but they are not toys. It's funny to see eight year olds bumping into people because they're too busy playing pinball on their iPhone 4S. You know it's bound to be dropped, scuffed, screen shattered, water damaged. You know it's gonna happen whether they're two years old or twelve years old. If you're that determined, get them a used iPod Touch and if they can maintain it, great. If not, well, there ya go.

sshede said:
Perhaps this is true, but S-OFF doesn't actually do any damage. Giving yourself the opportunity to flash a better rom than HTC chooses to provide us doesn't really do anything bad, it's only bad if you severely mess it up and have to send it back (and I still don't agree with performing S-ON to send it back for warranty).
To me, there's a pretty big difference between unlocking your phone's potential and giving your phone to a living catapult. The way I see it, smartphones are not toys. They can act as entertainment devices, but they are not toys. It's funny to see eight year olds bumping into people because they're too busy playing pinball on their iPhone 4S. You know it's bound to be dropped, scuffed, screen shattered, water damaged. You know it's gonna happen whether they're two years old or twelve years old. If you're that determined, get them a used iPod Touch and if they can maintain it, great. If not, well, there ya go.
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Click to collapse
This is going terribly off topic. If you would like to discuss these issues, start a new thread. OP asks for a solution to the problem. If your post is a solutions or a valid suggestion, it is welcome, but please, let's not continue the OT posts.

Problem here with waranty is I'm not in the US. This is TMobile. I tried to shake the unit but couldn't hear anything loose.
Thanks guys for all your help. I'm trying to dig a little further. I'm sure there's got to be a simple answer somewhere. And if I find, I will post.

kgs1992 said:
This is going terribly off topic. If you would like to discuss these issues, start a new thread. OP asks for a solution to the problem. If your post is a solutions or a valid suggestion, it is welcome, but please, let's not continue the OT posts.
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Click to collapse
Fair enough.
OP, there is a hardware issue with your device. I am almost certain it was caused by a child throwing it. You can take it to someone hoping it can be repaired, hopefully it's something as simple as a terminal that runs to the battery popping loose. You can also send it to HTC, to which they will repair it for a nominal fee, likely around one hundred and fifty USD.
They will definitely not repair it for free, because it was physically damaged. You can also lie to them, and hope they will cover it as a seemingly randomly dead unit, but odds are they will open it up and see physical damage. From there, they'll probably send it back to you - in it's previous condition.

Well firstly ouch. Secondly if it is the battery the device should boot with the USB in + no battery. Might help. Maby like my old TV it just needs another *light* bash?
Sent from my HTC Sensation XE with Beats Audio using xda premium

heavy_metal_man said:
Well firstly ouch. Secondly if it is the battery the device should boot with the USB in + no battery. Might help. Maby like my old TV it just needs another *light* bash?
Sent from my HTC Sensation XE with Beats Audio using xda premium
Click to expand...
Click to collapse
I want you to try this on your phone right now and then proceed to eat your words. You cannot turn on the phone without a battery because the circuit is incomplete!

Ok boys, PC can now recognize phone as "Zeus Flash Device". Where do I go from here. I'm hoping if I flash something, it could put phone back to normal stage at least with lights on.
???????
http://www.xda-developers.com/wp-content/uploads/2012/03/jv553a.jpg?139d23

Jabbacks said:
Ok boys, PC can now recognize phone as "Zeus Flash Device". Where do I go from here. I'm hoping if I flash something, it could put phone back to normal stage at least with lights on.
???????
http://www.xda-developers.com/wp-content/uploads/2012/03/jv553a.jpg?139d23
Click to expand...
Click to collapse
Can you please click the link in my signature and come on over to the IRC?

Which one, you have 2 links. what is your irc? ######?????

Jabbacks said:
Which one, you have 2 links. what is your irc? ######?????
Click to expand...
Click to collapse
#helpmenow
webchat.freenode.net/?channels=helpmenow
query me once you get there.

Just got a used slide, and it's acting wonky.

I picked up one of these off of a lady for $20; it was missing the back cover and battery, but it was in pretty decent cosmetic condition, so I figured I could sell the
parts to break even at worst, haha.
Anyway, I finally got a new battery yesterday, and the phone is acting funny.
So far I've noticed:
1. Microphone doesn't work. Any apps that use the microphone won't work either.
2. No sound whatsoever. Headphones, speaker, back speaker not a squeak.
3. It can't use flash because of the "cold weather." That just sounds silly, haha.
4. Camcorder immediately shuts off when I try to record. (Camera works perfectly though)
5. Won't charge. It will charge for about 20 seconds before it stops charging. The LED will then alternate between orange and green blinks.
6. Won't connect to the computer. This might just be a problem with the drivers, but the computer doesn't even seem to recognize its existence. The phone will "charge" though. (until the LED starts blinking)
7. Will shut off randomly. I usually don't notice when though.
8. Power button is often unresponsive, when waking the device up or even when booting up.
9.Genius Button Useless, although that might just be the microphone.
I first suspected water damage, but what I think is the indicator, the water sticker above the SD card slot, is white. However, I noticed a VOID sticker on the bottom left screw of the battery compartment.
Does anybody have any idea as to what the problem could be? Is it perhaps
software-based? Any suggestions at this juncture would be greatly appreciated.
Cheers.

Hardware fault of some or many sorts.
For connecting to the computer, it may be set to charge only in settings, so then it wouldn't recognize it.
The white water indicator would turn pink or something if wet - so that's good.
The void sticker is good too - it's something HTC puts on a screw to tell if the device has been opened up.
If the void sticker isn't punched, and the water indicator is fine, then i'd suggest calling HTC and seeing about a warranty exhange.
Explain your problems, and that it's not wet and hasn't been taken apart, and they will tell you if the phone can be sent in based on the serial #.
It just might be in warranty period and they'll fix it for you.

Thanks for the suggestion, but I believe the warranty is not transferable. :-(
I think I'm just going to put it up on craigslist/ebay as-is. Seeing as
I paid so little, I'm sure to break even. 8 )
Thank you again!

enjoymoosic said:
Thanks for the suggestion, but I believe the warranty is not transferable. :-(
I think I'm just going to put it up on craigslist/ebay as-is. Seeing as
I paid so little, I'm sure to break even. 8 )
Thank you again!
Click to expand...
Click to collapse
The HTC warranty is by device.
I needed warranty service on a doubleshot that one of the LED lights died in. I was at least the third owner of the device for sure. I bought it from another developer who bought it secondhand from a person.
HTC fixed it and sent it back to me. All it cost me is shipping to get it there, they fixed the light for free, and sent it back to me at their expense.
The device is guaranteed against defects not your fault for a certain amount of time - doesn't matter who's hands it happens to be in when the problem occurs.
For the money you spent to get it, another couple of dollars in shipping to get a good, working phone, i'd at least call and see were I you.

Is that so? I actually read their warranty policy, and I must have
misunderstood the legal speak, haha.
Thank you again. I'll give them a ring right now..

enjoymoosic said:
Is that so? I actually read their warranty policy, and I must have
misunderstood the legal speak, haha.
Thank you again. I'll give them a ring right now..
Click to expand...
Click to collapse
OT, but it's of interest to me. Is that a panda trueno? or a panda painted s12? Either way, I approve! I own an S12 and I get asked all the time if it's a corolla...

If you can't get it fixed or sell it for any reason, I'd be happy to take it off your hands for more than you paid.

@silverton It's an AE86 yup. I don't actually own one though; they're money pits, haha. Drifter tax. My mother actually owned an S12 when she was pregnant with me. Apparently she was "accidentally" drifting and hit a wall. Must explain why I'm so messed up in the head. 8 )
It's a pity the S12 never got the aftermarket support the S13/S14 did/does. Beautiful car.
@IBTokin I actually managed to sell it on Ebay for nearly $140 yesterday,
but thank you anyway. (-:

[Q] LG G2 will not power on, seemingly no reason

Here is what happened exactly:
So the phone is sitting on my windowsill so i can get service and receive texts messages. i get a text so i walk over, pick up my phone, unlock it, and i pressed on the textbox to start typing my reply message. as soon as i press the text box my phone freezes, and thinking its no big deal i hold down the power button to turn off my phone (took about 10 seconds to power off). Now my G2 will not do anything at all, wont power on, wont charge, the red light doesn't even come on with the charger plugged in.
Things I've tried:
holding power/power+down/power+up for 2 minutes+
disconnecting the battery for 5 minutes and trying ^ again
disconnecting every component and reconnecting then trying ^^ again.
disconnecting battery, plugging in charger
disconnecting battery, plugging in charger, then reconnecting battery with charger still attached
charging with lg charger for 12 hours
additional details that may be useful:
at&t D800
rooted
cwm recovery
optimus g3 custom ROM
literally never have had an issue with this phone before
a new battery is on its way in case that is the issue

blacklight215 said:
additional details that may be useful:
a new battery is on its way in case that is the issue
Click to expand...
Click to collapse
Scratch that, i actually canceled the purchase of the new battery because i think i may need a new mobo instead. I'm not gonna buy anything until i get a second opinion at least.

sorry about the 3rd post in a row
I've ordered a new motherboard that has arrived today in the mail. after i get that in my old phone ill update the thread again.
I have to say though, i am extremely surprised and irritated by the absolute lack of support I've received from this site. i would always come here to find answers in other threads and the community seemed pretty awesome, so its pretty unfortunate that i haven't gotten even a single reply. i guess people only want to help others when they already no the answer...

blacklight215 said:
I've ordered a new motherboard that has arrived today in the mail. after i get that in my old phone ill update the thread again.
I have to say though, i am extremely surprised and irritated by the absolute lack of support I've received from this site. i would always come here to find answers in other threads and the community seemed pretty awesome, so its pretty unfortunate that i haven't gotten even a single reply. i guess people only want to help others when they already no the answer...
Click to expand...
Click to collapse
Have you found a solution to this? My phone did the exact same thing yours did last Friday. I tried several button combos and the only thing that gave me some hope was resetting (power + vol. down). I was able to get the LG splash, then the ATT splash and jingle with the LED lights changing colors, but that was it, went back to dead. I'm debating ordering a battery and some tools to try and get this working again.

thestrangebrew said:
Have you found a solution to this? My phone did the exact same thing yours did last Friday. I tried several button combos and the only thing that gave me some hope was resetting (power + vol. down). I was able to get the LG splash, then the ATT splash and jingle with the LED lights changing colors, but that was it, went back to dead. I'm debating ordering a battery and some tools to try and get this working again.
Click to expand...
Click to collapse
Yeah, so i got the mobo in my phone and it turned on and everything was working again! however the mobo i bought had a broken battery connection so i could only use it if it was on the charger so i had to send it back. but replacing my motherboard will fix my issue.
as for yours i have no idea, if it wont turn on even with the charger plugged in then replacing your mobo may be a solution.
i still think its pathetic that no one with real experience has replied to this thread, i guess you cant believe what your told about this place unless your question is easy to answer.

blacklight215 said:
Yeah, so i got the mobo in my phone and it turned on and everything was working again! however the mobo i bought had a broken battery connection so i could only use it if it was on the charger so i had to send it back. but replacing my motherboard will fix my issue.
as for yours i have no idea, if it wont turn on even with the charger plugged in then replacing your mobo may be a solution.
i still think its pathetic that no one with real experience has replied to this thread, i guess you cant believe what your told about this place unless your question is easy to answer.
Click to expand...
Click to collapse
Where and how much was your mobo? Did you have to solder anything?

thestrangebrew said:
Where and how much was your mobo? Did you have to solder anything?
Click to expand...
Click to collapse
i got it on eBay, the original price was like $120 but i put in an offer of $75 and they took it. when you buy it make sure you compare the pictures on the posting to your actual Mobo.
All that you will need for the switch is a credit card, a knife, an extremely tiny screw driver, and some double sided tape(the tape is optional).
as you can see in my picture, the board i bought is on the right and the old one is on the left. you have to watch for stuff like that when buying a part like this.
i think I'm about to buy a D800 G2 with a busted screen for $40 in the next hour, if i get it ill let you know how it goes.

Success!!!
Alright so yesterday i did buy that busted G2 and when i met up with the kid i made sure everything worked before i bought it. i got back to work and made the switch(i was going slow and i was debating on swapping the charging component, took about 35 minutes).
I did not wanna put my Sim in the phone until after i had downloaded all my apps and configured all of my settings the way i like them, so about 6 hours later i get a chance to make the final switch over. when i did put in my SIM everything APPEARED to work fine, but when i left my home i realized that my data was not sending or receiving anything at all? i went to the grocery store and bought a glasses repair kit for the screwdriver inside and opened the phone back up, everything appeared to be connected properly.
I left and called AT&T customer support and this guy helped me fix the issue, apparently their system though i was still using the temp iPhone 4 i had. after he switched the old IMEI number to my new Mobo's IMEI, i restarted my phone and it worked perfectly! i highly recommend taking this route if you can get a new board for less than a new G2 costs.
The Mobo i got off the kid is legit too, i guess he bought it only a month or two ago because it has some features i did not have like the knock code. i also got it rooted and flashed TWRP, not sure if ill flash a G3 ROM or leave it like it is.

hard brick - any hope?

So, I flashed my S8+ onto BatMan-Rom today with no apparent issues. Clean flash, booted with no problems. While restoring apps (not system data) with Titanium Backup, my phone's screen switched off and I couldn't get it back on. The phone got really hot but would not reset with holding power+vol+bixby or any other button combination. Tried plugging into my PC, ADB didn't detect the phone. Desperate, I disassembled the phone far enough to disconnect the battery from the mainboard and then reconnect it, hoping that would force some kind of reset. Instead, I went from a hot phone I couldn't do anything with to a cold one. No button combo gets me anything - no recovery, no odin mode, nothing. Am I as screwed as I think I am? It seems to me I'm out $900 on a paperweight, and I can't even figure out what went wrong since I wasn't messing with anything at the system level when this happened.

tardis_42 said:
So, I flashed my S8+ onto BatMan-Rom today with no apparent issues. Clean flash, booted with no problems. While restoring apps (not system data) with Titanium Backup, my phone's screen switched off and I couldn't get it back on. The phone got really hot but would not reset with holding power+vol+bixby or any other button combination. Tried plugging into my PC, ADB didn't detect the phone. Desperate, I disassembled the phone far enough to disconnect the battery from the mainboard and then reconnect it, hoping that would force some kind of reset. Instead, I went from a hot phone I couldn't do anything with to a cold one. No button combo gets me anything - no recovery, no odin mode, nothing. Am I as screwed as I think I am? It seems to me I'm out $900 on a paperweight, and I can't even figure out what went wrong since I wasn't messing with anything at the system level when this happened.
Click to expand...
Click to collapse
Oh, dude...I feel your pain....wish I could help.
Can't you just contact the retailer and sort of, ahem, forget to tell them that you rooted it and took it apart and that it just, well, simply broke?
Surely there's some kinda warranty?
Or claim on home contents insurance?
Sorry i can't be more help..but hopefully some of the XDA experts will be replying very soon.
Come on guys, try and help this guy out:good:
Matt

matthew33 said:
Can't you just contact the retailer and sort of, ahem, forget to tell them that you rooted it and took it apart and that it just, well, simply broke?
Surely there's some kinda warranty?
Or claim on home contents insurance?
Click to expand...
Click to collapse
You're proposing fraud, which is a form of theft. And ultimately, it's all the other customers who subsidize such acts.

What we customers are subsidizing is Samsung's greedy bull**** of producing different versions of a product specifically so they can get away with not offering warranty coverage for unlocked/rooted devices in North America. If there were a way for me to game the system to force them (or a retailer) to replace my phone, believe me, I would, especially since this happened when I was restoring apps and not in the course of flashing a rom or otherwise messing with anything at the system level; it does feel like a defect in the device to me at this point.
That's all academic though, since I'm outside the retailer's return window and there's not going to be anything accomplished through that angle. Worst case scenario at this point is selling the device for parts and going back to my Nexus 6P with all its battery issues until I can get my hands on a phone made by a company that doesn't pull this "no warranty for power users" crap - an Essential Phone or a Pixel 2 XL, I guess. But I would of course prefer to find a way to fix my S8+. At the moment I think the first problem is that it's not charging - battery doesn't even get warmer than room temperature after being plugged in for hours. I'm going to try a wireless charger tonight and see if the charger lights up saying it's connected to the device, but I'm not holding out much hope.
I've read that previous Galaxy devices could be reflashed to stock with special USB devices that repair shops had access to...do we know if there's anything like that with the S8?

"Power users" amount to nothing now with all the millions sold and billions made. They make more locking down there stuff. Doing the stuff we do now is considered a security risk.

Look, this is getting off topic. Whether or not you think billion-dollar corporations should be able to artificially create situations that drive certain customers to purchase devices without warranty coverage so they can ignore us when things go wrong and make another easy $800 is not really important. The situation I'm in is what it is, and I imagine others might find themselves in that situation sooner or later, so does anyone have any ideas on a) how this might have happened in the first place or b) what I might try in the way of repairs, short of replacing the mainboard?

tardis_42 said:
Look, this is getting off topic. Whether or not you think billion-dollar corporations should be able to artificially create situations that drive certain customers to purchase devices without warranty coverage so they can ignore us when things go wrong and make another easy $800 is not really important. The situation I'm in is what it is, and I imagine others might find themselves in that situation sooner or later, so does anyone have any ideas on a) how this might have happened in the first place or b) what I might try in the way of repairs, short of replacing the mainboard?
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just sent it to change/repair using ur garant...it seems a phisical problem more than firmware/software issue...if not go to a repair service so they can check wich piece is making the problem.
Theres a posibility is the mainboard so dont waste more time asking here and go to a repair center in or out of warranty.