ive had a Fuze for almoist a year now and i really like the phone. the other day something went wrong on the phone and the screen just simply wont work. its black no matter what. the phone actually does come on because it vibrates when i turn it on after taking battery in/out. i can even answer phone calls and adjust volume with side buttons and everything. its just the screen that does not work.
i called the warranty place and they send me a new Fuze which is good, but im a bit scared sending this one back to them (which i have to do within the next 5 days). will they find out the original Hard SPL and ROM is not loaded onto the phone? i had a custom ROM on there and im afraid they might discover this and charge me a ridiculous amount of money for my new phone. does anyone have any insight about this or what i should do?
I think your fears are right, safest bet is to go stock on everything. First thing is to get the ATT ROM from here:
http://www.htc.com/us/support/htc-fuze/downloads/
This will install the latest stock ROM and Radio. I verified the download works.
Next, go here to get the stock SPL:
http://forum.xda-developers.com/showthread.php?t=410150
Follow the directions at the bottom of the first post.
Good luck!
thank you this is going to be difficult without a screen but im going to try !
wow my screen miraculously started working after being nonresponsive for 5 days i was able to restore everything to stock
they might think its fishy when i send the phone back in and everything works fine but oh well, it definitely did NOT work for like 4-5 days...
Related
My HTC Touch Pro from Sprint has always had problems. 3 times in a row the keyboard has stopped working and I've gotten it replaced. It's always been very laggy and since it's Sprint I haven't flashed any new roms or anything, just some reg edits an stuff. This most recent time though not only did the keyboard stop working but so did the audio stop working completely. I couldn't hear calls or music or anything, and when the guy tried to "fix" it, it stopped running in portrait as well. He ordered me a replacement a few days ago and it's supposed to come on Monday or Tuesday, he's gonna call me to go get it I have no clue how thats gonna work.. But the problem has gotten even worse. At first whenever I plugged in the earbuds that came with it, the audio would somehow magically return. Not through the buds mind you, they would just hang, through the phones actual speakers. I could make calls and everything again, but suddenly it started lagging like crazy and now it won't even get past the load-up "touch pro" screen. It just freezes there, I can't really go without a phone for 2 or 3 days and I need it on to receive their call. Is there anything I can do to get it running in some working manner?? And what can I do to stop these hardware issues from happening again??
EDIT: Another question, no reason for a new post. Is it possible to store my texts on my computer so I can delete em from my phone? I could never find the files!
It sounds like something is corrupted on your phone. Have you tried a hard reset? That is what returns the phone to "factory fresh". It will wipe out all of your data and any settings you may have changed which is not fun. However, it may solve more problems that it creates.
To Hard reset, turn the power off. Press and hold the volume down and Center button. Use the stylus to soft reset. Keep holding the volume down and center buttons. The screen will then give you instructions. Release and follow instructions.
Another option is to try a custom ROM. If you go this route, read the instructions carefully. Most importantly, USE A CDMA ROM!! Do not use the GSM ROM or much unhappiness will insue.
The downside to a Custom ROM would be that if you determine you need to replace your device under warranty, you have to undo everything. That takes a while and requires some reading.
Good Luck,
Doug M.
Thanks dwmackay! Appreciate the advice and I'll definitely keep all of that in mind when I get the replacement. I've always been curious about flashing ROMs and MightyRom looks very promising, is it safe to do? I'm sure atleast the keyboard will stop working again if not even more than that, would I be able to restore to stock and relock it easily? Appreciate all the advice!
Ok, so I've had my Fuze like 4 or 5 months now and have had no problems until a day or two ago. I try to do anything, my screen does not work properly. I touch somewhere and it doesn't register it 95% of the time. I looked at the screen and there seems to be a little liquid under there but I don't know how it got there, I put a screen protector on it the whole time I've had it and it just appeared out of nowhere and it's never had any kind of liquid spilt on it or anything. I try to click on the text box for SMS in touchflo 2.1 and it won't go in there and it starts moving the text messages up and down and opening task manager randomly and whenever I open the start menu it goes right into moving the items around. I have tried reflashing but have not yet tried to go back to stock. I'm going to try that and if it doesn't work I'm takin it in to AT&T to see if they can either give me a new one or fix it.
I have had the same problem with my screen on Touch Pro.
I had to get the phone repaired under warranty. I think HTC replaced the screen.
Search the forums, quite a few people have had this problem.
Has it been exposed to heat?
Seeing as your a fellow texan, have you left it in your car or under direct sunlight for a prolonged period?
I'd look up an At&t Device Support center and take it to them, they should change the device on the spot if there's no physical damage and its still under warranty.
Make sure you revert to the Stock/Shipped ROM and SPL (i wouldn't worry too much about the SPL though if you can't get it, i've turned in 2 devices with a hardSPL and nothing ever happened, but its better to be safe then sorry right?)
best of luck
ive had a Fuze for almoist a year now and i really like the phone. the other day something went wrong on the phone and the screen just simply wont work. its black no matter what. the phone actually does come on because it vibrates when i turn it on after taking battery in/out. i can even answer phone calls and adjust volume with side buttons and everything. its just the screen that does not work.
i called the warranty place and they send me a new Fuze which is good, but im a bit scared sending this one back to them (which i have to do within the next 5 days). will they find out the original Hard SPL and ROM is not loaded onto the phone? i had a custom ROM on there and im afraid they might discover this and charge me a ridiculous amount of money for my new phone. does anyone have any insight about this or what i should do?
warranty laws change from country to country
ive had a Fuze for almost a year now and i really like the phone. the other day something went wrong on the phone and the screen just simply wont work. its black no matter what. the phone actually does come on because it vibrates when i turn it on after taking battery in/out. i can even answer phone calls and adjust volume with side buttons and everything. its just the screen that does not work.
i called the warranty place and they send me a new Fuze which is good, but im a bit scared sending this one back to them (which i have to do within the next 5 days). will they find out the original Hard SPL and ROM is not loaded onto the phone? i had a custom ROM on there and im afraid they might discover this and charge me a ridiculous amount of money for my new phone. does anyone have any insight about this or what i should do?
Please do not double post
Respèct the rules
Ok, I know lots of people brick their phones, and like in my case hard-bricked as well. But everycase is unique but I'd really appreciate if you guys could look over what I did and see if my plan of action is the right thing to do.
So, basically I came across ICS on youtube by chance and it looked to be really cool for my S2. I have no experience with romming and such and I'd only ever heard of it. Then after about only 3 hours of research I set to work to romming it. The instructions said I had to get a clockwork mod to flash the drive to get ICS. I think I messed this up as I'm not entirely sure I unzipped the folder properly to get the .tar. on pda.
So, my phone would turn on but only get to the samsung logo with the warning sign. By this time I was fed up and worried and such and decided it was too much effort and just wanted my phone back. So I set out to put the original firmware back on. I downloaded the stuff and put the in their respective slots, pit,pda and mobile I think. I pushed start and it was if odin had frozen (no progress bar either), I couldn't click anything and the log script in the corner showed nothing.
I was quite annoyed and closed odin and unplugged my phone,put it back in download and such to try again. This time the same thing happened and I unplugged the phone first, Big mistake! My phone went completely black and effectively hard bricked.
Okay that's what happened. I just want advice to see if what I'm going to do is right.
1- Imma try to go through the simple workarounds to try to get my phone back into download mode.
2- This will probably fail, so I will purchase a USB jig from amazon, this will give me 3 potential results
one. My phone will get back into download mode and there will be no warning sign under the samsung logo and custom counter at 0.
two. My phone will get back into download mode but there is still the warning sign and the custom counter is at 0
three. Nothing will happen or my counter will be at one
3- okay so if scenario one happens I will send my phone to samsung and they should repair as they have already told me through e-mail they believe it to be a motherboard problem
scenario two, I will send my phone to vodafone,as I've learnt from the forums their techies should not care as much about that kind of thing.
scenario three, I will send my phone to mobile tech videos in Texas from the UK as everyone seems to trust them and they look pretty legit.
Okay, so that's basically my plan of action. All I want is for you guys is to just go "yeah, good idea thats probably right" or show me what I've misjudged or if you are aware of another option for me.
Thanks,
Adam
Bump, please I know some of you guys can help me out