when device is asleep/standby, no emails or opera web rendering - General Questions and Answers

I recently upgraded to a WM 6.5.1 rom (23504 from 23001). I've noticed that when my device is in standby or sleep, outlook fails to get emails from gmail IMAP. In the past, I would initiate a send/receive and then hit the power button, put my phone in my breast pocket, and return to it later. However this no longer works and I often encounter a synchronization error. Instead, if I leave the phone as is, mail synchronization is fine. Likewise, Opera mobile does not render pages in the background when the phone is in standby/sleep, which is what I used to be able to do.
This is all over 3G/HSDPA network (not wifi, although I did edit the registry to allow wifi to stay connected when the device is put asleep) on an HTC Fuze.
Thoughts. Solutions. Thanks.

Related

pushmail/exchange confusion... driving me nuts. arrr

Hi. I've been using mail2web services for a while. They were great until the last couple of weeks, now their service goes down like a pro.
So.. I started to look at alternatives.
fastmail -- nice account, IMAP.. but for the life of me I couldn't get it to "push" email to my phone. It supposedly supports IDLE, but I couldn't figure this out. Am I missing a setting somewhere? The thing never pushed mail to my phone at all.
1and1.com -- slightly more expensive exchange2003 account. No .CAB for the activesynch settings, they have to be input manually. No problem, until I set "as arrives" in scheduling and it asks me for an SMS gateway. Uh-oh. Im on Softbank and I know nothing about any gateway.
this post:
http://forums.techarena.in/showthread.php?t=410683
explains that Exchange works by sending a header SMS to instruct the phone to synch. However, mail2web never asked me for my provider or any SMS gateway.. so if this is how it works how did mail2web do it?
If anyone can shed some light on how to get this working properly, or where to find more technical details on how this stuff works I'd be a lot happier. As it is I'm having to check gmail periodically.
Thanks for your help!
I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?
Thanks for the info.
So..... do you have any advice as to how I would set up activesynch the same way to connect to 1and1?
When I set it up it asks me for the gateway, otherwise won't let me choose "when arrives" for scheduling, could this be a setting on my side, or a setting on their servers?
mail2web may be OK now, but for a non-free service 1 whole week of unreliability is enough for me. Who knows how long it'll be up before problems start again.
mrvanx said:
I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?
Click to expand...
Click to collapse
mail2web seems back to normal service today... Nearly
But yes one week without push... including sometimes when your email just do not even reach your acount and bounce (ie they're just lost...) it's not really what we need
I hope in the future more and more providers will propose Exchange 2007 accounts by default...
I am also a former m2w user. canceled my account in fury after indeed more than three weeks of problems, topped with a week off.
Fortunately my school's email supports ActiveSync so I moved there.
I cannot recommend any particular commercial replacement.
I've heard a few folks using Goodlink, but I am not convinced.
Push email is no joke, once you have it and rely on it, and it goes bananas, the harm is real.
Do we know when mail2web is planning on using exchange 2007??

GPRS Resume...

Hi everyone...
I have a lil problem, at the moment I'm using the NEO ROM for Vox v0.9 [New XIP 20202] and every time when I'm using a Chat application someone calls me it ends the GPRS session. I finish the call and then would like to resume my chat but I then have to log off and back onto the application restarting the GPRS session.
Is there anyway or setting that after a call is finished, the GPRS session will resume without me going and starting it manually every time....?!
Okay, so I did a test and noticed that when you have the following registry setting changed as below....
HKLM\Comm\ConnMgr\Planner\Settings\
Under SuspendResume, remove the string "~GPRS!" and replace it with "GPRS_bye_if_device_off"
This will keep your VOX from reconnecting the data connection. When changed back to the default "~GPRS!" setting the connection resumes after the call has ended.....
How am I going the get it to auto disconnect when I'm done and resume when being interrupted...?! Without going to the Connection Manager and stop the Data connection manaully....
Any ideas, anyone.....?!
Hood3dvillain said:
How am I going the get it to auto disconnect when I'm done and resume when being interrupted...?! Without going to the Connection Manager and stop the Data connection manaully....
Any ideas, anyone.....?!
default "~GPRS!" setting the connection resumes after the call has ended.....
Click to expand...
Click to collapse
This is my same issue. I want connection to be automatically restored if it was opened once the call has finished.
Also it would be nice if Outlook could disconnect immediately if had started the connection to do a check mail.
The main issue is battery life... plus recharging every time is quite boring.
Leaving the connection always on would be nice but it is simply not possible as the battery would drain out within 6/8 hours...
Would be nice for skype&fring&whatever even if mobile in standby.
OT...
How does blackberries manage to be always connected and last so long?
Also how does push mail work on bb? I see logs of pop3 stressed mail server by RIM server, is that connected to an IDLE imap on BB? Or is it a conitnuos pop3 send&recieve?
If pop3 (cpu intensive) then my doubt remains, if it is IDLE then we could understand what's with bb lasting so long
OT ooops!
GG
From what I understand the Blackberrys will use IMAP idle but when used with a Blackberry server aren't actually connected continuously. The Blackberry server sends a signal to the phone to indicate there is new mail, the phone then downloads the mail...
If I'm wrong then someone please correct me as messaging isn't really my area of expertise

data connection is intermittent

Hi peoples,
I have a curious problem with my data connection.
I'm on T-Mobile and have GPRS set to always connected.
I have push email (via exchange) that works fine and starts receiving emails at 6.30 in the morning (I've set 6.30 to 22.30 as peak time). I also have another email account that if I click Send/Receive connects quite happily and collects my email....but..each morning if I try to use IE to connect to the net, or try to update SPB Weather, or connect to MSN. it tells me that no connection is available. I either have to soft reset, or it will randomly restore itself.
I can't understand why push email works (needs a data connection), my pop3 email will happily connect (needs a data connection), yet IE, MSN or SPB weather wont connect
what do people think of this?

VZW TP2 Exchange Sync Issues

I have VZW TP2 and I use an exchange server to sync my email, contacts, calendars and tasks across my mobile phone, desktop and laptop.
For some reason, on this phone, it doesn't update certain things that I've done of my desktop or laptop for a while. I even manually go into active sync and click "sync now" and it doesn't update.
For example, if I'm on my desktop or laptop and I delete a message in my inbox, it won't update on my phone until it receives another message. Even if I click "send & recieve" in Outlook on my desktop/laptop and then manually click sync on my TP2, the email won't dissapear until another message is received. Also, today I deleted a calendar appointment on my laptop (which was for today) and even after many syncs on both my laptop outlook and on my TP2 via active sync/send recieve etc, the appointment is still showing up on the homepage screen and in my calender.
Anyone ideas?
I am having trouble with mine syncing as well. In Activesync, I get an error saying something about the server not being able to be reached. It may be an intermittent connection problem. It was working fine up until a few days ago. Also, make sure in your Schedule in Activesync is set to 'As Items Arrive'.
I had a problem with syncing then realized from some dumb reason the default option on off hours was manual sync and not "push", after making that change my issue stopped.
this is not a question of configurationi...
i have activesync set up for as items arrive in peak AND off peak. all days are checked, and for safe measure - peak time is from 12a to 11:59pm. so i'm covered there.
BUT i have the same delay issue. i can sent a test email from another email account on my deskto TO the exchange inbox on my device. i will watch it arrive almost instantly to the web portal of that same exchange inbox...but wait 10, 15, sometimes 20 minutes for the device's activesync to "wake up" and decide to sync on its own to retrieve that test message.
totally ridiculous.
yes, it is "push", but it's CLEARLY not instand (or even "immediate") push. certainly not comparable to a blackberry (which i despise and refuse to use).
so far, htc, verizon, and my hosted exchange company have been unable to offer a solution. i'm told, "a 5 to 10 minute delay is totally acceptable when using activesync exchange".
that is totally UNACCEPTABLE in the professional world.
i would go back to using goodlink (as i did with my old xv6800, befoe upgrading to the tp2), but it doesn't work well with touchflo 3d. and to be honest, what's the sense of using the tp2 if you can't enjoy the the new interface?
anyone have any suggestions? can this be fixed??????
The delay in syncing emails getting deleted is common. I don't know this for sure, but I'm pretty sure I read that receiving a new email is the trigger to sync all changes in the mail folders.
As far as it taking 10 - 20 minutes to get new mail, that does not seem normal. I get new mail on my TP2 before they show up in my inbox on my desk and I have on all the "direct push" phones that I've had. Are there other users on your Exchange server you can compare to? That way you'd know if it were just you or the server.
here's a solution!
after speaking with trusted friends and valued forum members (thanks guys for your input), i've decided to ditch "the message center" (the aforementioned exchange hosting company that gave me that "acceptable email delivery" crap). i opened a newa account with another company that advertises IMMEDIATE email delivery via activesync. wish me luck!
I've been syncing mine with an Exchange 2007 Environment that I setup personally and I have had no problems with my Touch Pro 2. Everything has synced just fine. Make sure you double check all of your settings on your phone and if need be on the Exchange Server itself.
my company uses exchangemymail.com for our email hosting. We have a ton of mailboxes using all sorts of devices. blackberry, wm, iphones. I use tp2 via echange active sync. I get emails near instant. calendar updates are near instant. deleted items needs a new email to trigger syncing as I believe that is the way it just works.

Access to email in airplane mode or no signal

When I am in airplane mode I can not send emails because it says it needs a network connection. Is this a standard android "functionality"?
Even old Windows Mobile allowed to send emails in airplane mode that would stay in the outbox and as soon as there were connectivity they would be sent.
I am doing something wrong?
That is normal. That is how airplane should work. It should not allow any kind of mobile signal. Thus also no email.
I know of my phone (Android, HTC Desire). That while in Airplane, I can still turn on WiFi and then I can access email and stuff. But overall, airplane should disable all connections.
So 2G, 3G, whateverG and mobile reception.
this does not make any sense.... EVEN OLD WINDOWS MOBILE would allow sending emails in airplane mode that would be sent once we get connectivity again.
Just to be clear, the issue is not really SENDING emails in airplane mode, but rather ability to queue up emails in an Outbox to be sent when a connection is available later... others have reported this same problem... it apparently depends on WHICH email client you are using. Supposedly the new Gmail Android client does have a proper Outbox... and the HTC email client with Exchange apparently does "offline sending" okay also... so... more details of your situation are needed... (which client and version, what kind of email protocol?)
I am using Exchange Activesync and the standard mail client that comes with HTC Desire.
I am using standard rom with Android 2.1
Thanks for your help!

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