Hey there,
I have seen quite a few threads on similar cases, but I am not sure whether this is not a specific one that you know what to do on. My Touch Pro is not charging/booting anymore.
I have successfully run my Touch Pro with a custom WM6.5 ROM (and others before) from bauner located here for weeks now. Never had any anomalities or problems with my battery or its lifetime.
I plugged my phone into my AC charger yesterday since it had low battery, and it produced a loop of charging/not charging cycles... it was charging some seconds, then it stopped so that I got the warning (very low battery I think), then charging some seconds, stopping a while... I kept it on, thinking it was because it was almost down to zero, but it had not charged at all over night. Plugging it in again in the morning brought it up to 7%, but still no luck to get further.
I took it to another place and tried to charge without the SIM, and this time it started charging and didn't stop as yesterday. I had it up to 89%, turned it off, put in my SIM and was welcomed with the message that my Touch Pro has too low battery and will shut down. When plugging in the cable, either PC or AC adapter, the LED indicates charging twice and dies on the third flashing, always at the exact same time (half of the third flashing of the LED).
I have neither installed nor changed anything on the system for weeks without problems with it (apart from a crashing Tmail/Outlook every now and then). Especially that it always dies on the third flashing of the LED AND that it seemed to have charged 89% while returning a the low battery message keeps bugging me.
Would you think this is a dead battery (have the phone (new) since early June!) or more related to either a faulty ROM or simply the cable? Any advice is welcome!
Maybe you have a bad battery or bad contacts. I bet that pulling the sim card (and removing/replacing the battery) may have temporarily fixed the issue, but when you put the sim back in, it came back. It's just a guess, but that's what I would suggest looking into. Maybe the contacts in the phone need to be pulled out a bit. If you can't fix it, then flash back to stock and take it in for service or exchange.
Hey there,
I checked the pins for the battery and adjusted them slightly. The funny thing is that I sometimes get the case that I unplug the cable & the LED signalises that the battery is charging. Plugging the device in again gives the 2 1/2 LED flashes, then nothing.
I'd really love to take the route of putting on the stock ROM and send it in if it helps. Unfortunately with a device that is not charging I cannot flash a new ROM... if you know something that I don't know, please let me know .
Froschfinger said:
Hey there,
I checked the pins for the battery and adjusted them slightly. The funny thing is that I sometimes get the case that I unplug the cable & the LED signalises that the battery is charging. Plugging the device in again gives the 2 1/2 LED flashes, then nothing.
I'd really love to take the route of putting on the stock ROM and send it in if it helps. Unfortunately with a device that is not charging I cannot flash a new ROM... if you know something that I don't know, please let me know .
Click to expand...
Click to collapse
If you pull plug the phone in through the usb and have enough charge on the battery to get into bootloader, it doesn't matter if the battery is in or not (seriously, you can remove the battery pre-flash, and as long as it's plugged in, you're good to go). So, the thing to do would be put it in bootloader, then hook it up to your pc through the usb and run the flashes. It should work fine.
Farmer Ted said:
If you pull plug the phone in through the usb and have enough charge on the battery to get into bootloader, it doesn't matter if the battery is in or not (seriously, you can remove the battery pre-flash, and as long as it's plugged in, you're good to go). So, the thing to do would be put it in bootloader, then hook it up to your pc through the usb and run the flashes. It should work fine.
Click to expand...
Click to collapse
What do you mean exactly? When I download a ROM I have a wrapper which needs a switched-on device for flashing. How can I get into 'bootloader' and flash a ROM? Sorry for my noobishness . And thanks for your previous help.
Well, what you do is press and hold volume down and then press soft reset. Keep holding the vol down until the tri-color screen appears. Then hook up the usb cable to the phone. It should say 'usb serial' or something like that on the bottom of the screen. Then you should be able to run the flash. Once you're in bootloader and plugged in, you can actually remove the battery without having the phone shut off, so your battery issues won't matter. You should be able to flash that way with no problems, but read the flashing threads to make sure you do the rom/radio flash and the stock spl flash properly. I've never done those, so I couldn't tell you the exact procedure. I always flash off of my sd card, too. You can flash the stock rom/radio off your sd card if you rename the image RAPHIMG.nbh, but I'm not sure you if you can flash the spl off of your sd card. You have to get the info from the hard spl thread.
Farmer Ted said:
Well, what you do is press and hold volume down and then press soft reset. Keep holding the vol down until the tri-color screen appears. Then hook up the usb cable to the phone. It should say 'usb serial' or something like that on the bottom of the screen. Then you should be able to run the flash. Once you're in bootloader and plugged in, you can actually remove the battery without having the phone shut off, so your battery issues won't matter. You should be able to flash that way with no problems, but read the flashing threads to make sure you do the rom/radio flash and the stock spl flash properly. I've never done those, so I couldn't tell you the exact procedure. I always flash off of my sd card, too. You can flash the stock rom/radio off your sd card if you rename the image RAPHIMG.nbh, but I'm not sure you if you can flash the spl off of your sd card. You have to get the info from the hard spl thread.
Click to expand...
Click to collapse
Well, thanks for your kind tips. But this is what I get: I push the vol. down button on the left side of the device and press the soft reset button on top of the device. Be it only the vol. button which I hold afterwards or both (vol/soft reset), my Raph doesn't go further than the boot screen (touch pro) and exits with the message that the phone won't load because of too low battery. So I can't get into tri-color boot screen at all. I could read in how I can revert back to stock spl, but I cannot even get far enough with my device... damnit.
Nobody having an idea? Changing the charging cable doesn't help, so it must be either the battery or, even worse, the device that got broken somehow, from one day to another...
Know anyone else with the same phone? borrow their battery / use their phone to try & charge yours.
Try to get atleast a partial charge from a dekstop charger (try your local phone store - say your phone wont charge properly & you want to check the battery before buying a replacement).
Also (i just tried it) i can enter the bootloader without the battery in at all. Plugged into the mains charger (USB didnt work). Put the battery in (dont try to turn the phone on), take the battery out (i waited for the charge indicator to have done 1 "breath"). Then (no battery & still plugged in to the mains) press & hold vol-down, and press & release the soft reset. Voila - bootloader!
I then removed the power so the phone died as it still had no battery in, replugged power, and again could enter the bootloader. I guess when it tried to / started to charge the battery it charges a capacitor on the phone giving it enough power to start, then as soon as its alive, it can draw power from the charger.
Hope this helps!
Yeah, just plug it into the wall charger and go into bootloader. Then flash your stock rom/radio of an sd card. That should work fine, and who knows, maybe the battery will charge. If it does, keep the stock rom or try a different custom rom. If not, try to flash the spl off the card, but like I said, you should very carefully read the instructions for flashing spl's, because I'm not sure if you can flash them off an sd card (you can't flash hard spl that way, but maybe you can flash the stock spl in the hard spl thread that way).
Farmer Ted said:
If not, try to flash the spl off the card, but like I said, you should very carefully read the instructions for flashing spl's, because I'm not sure if you can flash them off an sd card (you can't flash hard spl that way, but maybe you can flash the stock spl in the hard spl thread that way).
Click to expand...
Click to collapse
NOOOOOO
Well, when i did i bricked it! Managing to flash the spl back to the phone - unfortuantly it then spat its dummy out & gave me a SPL/ROM upgrade error - which i couldnt get past, as i no long had hard spl.... Ended up sending it back with a blantent error on the screen, but the good ppl at t-mobile service decided it was the main board (there was a seperate fault with the usb port) causing the problems so fixed it FOC for me!
My advice is NEVER flash Hard SPL off (i mean remove hard - back to stock) using the SD card unless you are starting with a fully servicable phone & are prepared to have a good play in MTTY to recover any problems!
But seriously, if the phone is mostly stock - and wont boot (you really might wanna check a known good battery first!) then the techs arent likely to notice as they will be in the same boat as you!
Well, thanks for your tips, I will try to follow them accordingly (and I am happy it should work, mates!). In the meanwhile I ordered a brand new battery for like 20$ (which seems cheap here in Europe) to see whether it is the battery that is ****ed. I will still look and see how I can get a new ROM installed from my SD card in the hard spl thread (or somewhere else).
Thanks for discussing, one question remaining: I am thus bound to my hard SPL since I shouldn't apply it from an SD card as long as the phone won't boot? (My new battery will tell me if it will ever boot or not).... once I figured that a new ROM A-N-D a new battery are not helping, I'll send it in and along some prayers that they won't find out.
Froschfinger said:
Well, thanks for your kind tips. But this is what I get: I push the vol. down button on the left side of the device and press the soft reset button on top of the device. Be it only the vol. button which I hold afterwards or both (vol/soft reset), my Raph doesn't go further than the boot screen (touch pro) and exits with the message that the phone won't load because of too low battery. So I can't get into tri-color boot screen at all. I could read in how I can revert back to stock spl, but I cannot even get far enough with my device... damnit.
Click to expand...
Click to collapse
You need to hold the volume down button, and poke the reset button (thats the little hole to the right of the usb port) with your stylus. When the tri colour screen comes on let go of the volume down button.
Well, I tried getting into bootloader the way you described it.
1.) When having the phone plugged in and putting in the battery afterwards, no "breath" (as you called it) is coming. I need to plug in the cable again to have the LED flashing.
2.) I then remove the battery after the first breath.
3.) I press and hold the vol. down button on the left side and press the soft reset button on top once and wait. Start screen with Touch Pro line comes.
4.) The device turns off again, no warning (anymore) or anything. When I keep holding the vol. down button the phone repeatedly restarts with TP line appearing, short vibra, restarting....
Is this common behaviour in a known scenario (e.g. when the device is bricked or something)? Can I put it into trash ?
Froschfinger said:
Well, I tried getting into bootloader the way you described it.
1.) When having the phone plugged in and putting in the battery afterwards, no "breath" (as you called it) is coming. I need to plug in the cable again to have the LED flashing.
2.) I then remove the battery after the first breath.
3.) I press and hold the vol. down button on the left side and press the soft reset button on top once and wait. Start screen with Touch Pro line comes.
4.) The device turns off again, no warning (anymore) or anything. When I keep holding the vol. down button the phone repeatedly restarts with TP line appearing, short vibra, restarting....
Is this common behaviour in a known scenario (e.g. when the device is bricked or something)? Can I put it into trash ?
Click to expand...
Click to collapse
Wait: isn't that the hard reset button you are talking about?! Still the same behaviour though, no matter which button I press, be it the one on top or the little hole right to the USB connector....
To hard reset you hold hold down the power button on the top, the volme down button on the side and then poke the reset button
Froschfinger said:
Wait: isn't that the hard reset button you are talking about?! Still the same behaviour though, no matter which button I press, be it the one on top or the little hole right to the USB connector....
Click to expand...
Click to collapse
To sum it up:
1.) Plugging in the cable with battery in, removing it, holding vol.down and pressing either of the buttons (top/bottom of device) will get me into the TP screen loop.
2.) Plugging in the cable and leaving in the battery and pushing & holding vol.dwn and using stylus for bottom button gives no reaction at all.
3.) Same as above, but pressing button on top of the devices gives TP screen and 'low battery' message before shutting down.
4.) An observation: plugging in the cable and removing the battery after the first "breath" lets the LED make its 2 1/2 cycles EVEN though the battery is off. It stops at the same point. How can this be? A sign that my TP is the fault and no battery at all ?
Thanks for your help anyway!!
I'd say its the battery, but only because you cant get it to boot up. Im no expert though. Ive never bricked a phone so I dont know how it reacts when its screwed.
Beeble said:
NOOOOOO
Well, when i did i bricked it! Managing to flash the spl back to the phone - unfortuantly it then spat its dummy out & gave me a SPL/ROM upgrade error - which i couldnt get past, as i no long had hard spl.... Ended up sending it back with a blantent error on the screen, but the good ppl at t-mobile service decided it was the main board (there was a seperate fault with the usb port) causing the problems so fixed it FOC for me!
Click to expand...
Click to collapse
Thanks, I wasn't sure on the spl flash, but I'm not surprised it has to go off the pc. Hopefully, I'll never have to go there.
It sounds to me like a problem in the charging circuit, once the phone has woken, it should be able to draw power from the mains charger without the battery in. You said that it simply dies without warning - ie its not drawing power to run from the mains charger, and without a battery (no matter how low on charge) there isnt any power available to produce a warning message.
Assuming i'm right (and it should be faily easy to prove at least in part) when you get your new battery, it will probably come with a partial charge. That should let you boot your phone & flash a new rom & restore the spl - then you can return it in a stock condition.
Please be very careful with flashing on a low (below 50%) battery, you wont be able to do it from the pc, but you can from the SD card (instructions in the rom fourm). I'm not sure if the 50% minimum applies to the hard spl restore or not, but you would be wise to get everything you need ready / read it all so you can flash before the battery drains too much (ie dont play with the phone once you get the new battery, boot it once to see the charge status, then power off. Copy the nbh file to the sd card via the pc & card reader, load phone into bootloader & go. Dont bother setting up windows, flash the spl back to stock.)
Good luck!
Related
I just received a new Fuze from AT&T as a warranty replacement (my old one was draining the battery quickly, overheating, etc.). I reverted the old one back to stock and that is ready to be sent back.
Now the issue: I opened up the new one. Powered on, seemed okay at the time (now I remember that I bumped it and it randomly reset at the carrier splash screen, didn't think much of it then, but clearly a problem). It seemed to work okay, so I flashed HardSPL and put on a custom ROM. Continued to work okay. Then I turned it off.
This morning, I go to turn it on, find it will not power on at all. Then I try again, after pulling the battery, and it starts booting, but then I jiggle it a little and it shuts off. Try it again, it freezes at the carrier screen. Basically it won't turn on.
Now I put the battery in the Fuze I'm sending back (which at least boots) and find that overnight, with the phone off, the battery dropped from 95% to less than 5%!
Basically I think this phone is a dud, but I need to get it back to stock SPL and ROM to send it back! I'm currently re-charging the battery in the old Fuze in the hopes I can get the new one to boot.
Any thoughts or solutions?
Still no luck in booting up even with a full battery...anyone have any ideas??
try this...it worked for me when i had a similar problem...!
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
kaydash said:
try this...it worked for me when i had a similar problem...!
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
Click to expand...
Click to collapse
Yeah thanks I would definitely try to do a hard reset...problem is the phone won't turn on
Any other thoughts? I am thinking I will just have to send the phone back to AT&T as is in the hopes that it really is bricked completely and that they won't turn it on to find a custom ROM and HardSPL.
That sounds like a bad idea; if they find out you hacked the new one, they're gonna be pissed that you sent in the previous phone for exchange.
So, you can't get it into bootloader, to at least flash back to the stock rom? You said it wouldn't boot up, but how about plugging it in and seeing if you can get in bootloader? That's what I'd do. You actually don't need the battery once you're in bootloader, if you have it plugged into a wall charger or connected to a PC through a usb cable.
Basically, the phone stays dark what ever I do. I can't get into the bootloader or anything, the screen and all lights won't come on, period. The battery works fine in other phones as well. Very puzzling.
Any other ideas? I suppose if they do manage to get the phone to power on, I can just play dumb about HardSPL...I've even read about people getting phonse with HardSPL back from the warranty department. The phone is probably bricked anyway from what I can see, so I guess if they manage to spark it to life, I will just have to play dumb...
Hey guys.
I have an interesting problem. My Fuze battery drained a few days ago. After I plugged it back in and booted the phone, there is no light on the screen, keyboard or the button and no charging like shows up on the center circle.
After plugging it into the wall and powering it up, i can hear the phone booting. Once booted i can call the phone from another phone, the phone ring and I can press the talk button and take the call/press end to end it.
I tried doing a (blinded since there is visual light) hard reset (stylus/power button/volume button down/up combo) but unfortunately I have one of the EnergyROMs where the volume button functionality was not working so i dont think .
I also tried plugging the phone into USB to see if i can flash another rom, but the computer does not even recognize a device has been plugged in (even if tried searching from it using device manager)
Searching the posts have not yielded any information. Should I consider this phone dead?
Ali
Do a search on the MTTY tool, this might be able to connect & hard reset the device. Keep playing with it, you may get lucky or get some better advice soon ! Good luck
Hi, from Paris.
My girlfriend got an Htc one Mini (M4), after a year of service , she had nearly crushed this one. I've decided to give her my M7 and buy an M8 for me. everybody is happy with his new phone, but now she need to recover her data from the phone
she had destroyed her power button, only the wire is still present but no button above. see attached files IMAG0938.jpg
I was wonder if there is a way to switch it on without power button, I don't want to fix it because the phone won't be used anymore.
I've tried adb but it is not listed in adb devices.
Tried to see if there is a way to swith it on like a computer with a screwdriver, didn't find.
Seems that when the phone is plugged to a computer, if you remove the battery and replace it, phone is sense to switch on. But the battery here is unremovable. I manage to find the wire between the battery and the mothercard, see attached files IMAG0939.jpg, the gold one in the right bottom corner. I've tried to plug it on the computer, it shows me that the battery is charging, unplug the wire, it shows that there is a problem with the battery and shuts down. replug it, it shows me battery level another time but doesn't boot.
Did somebody have any solution for me except to pay a 49€ button, just in order to turn on the phone and retrieve the data, 10 minutes???
Hi,
First I hope I'm posting this in the right place - to get assistance/direction that will help my situation. If not my apologies - please send me to the right place.
I have a Nexus 5, Android 5.0.1, Rooted.
- My device was charging then suddenly went into boot cycle - showing the Google logo then powering off and repeating the same. Trying to get into recovery mode was impossible - would power cycle out of there too.
- I have tried doing the multiple fast press, and sticky button clean solution (actually taking the back plate off etc.) posted out on the net but that has not resolved my issue.
- Left my phone to charge overnight. The problem still persists. More accurately. Turning it on without it plugged in to the charger does nothing.
All the following is the behavior when its plugged into the charger:
- Without pressing any button just shows a full battery charge icon for about 8 sec then the screen turns black for two seconds and that keeps on repeating. If I press the power button it shows the Google logo for a 1.5 seconds and shuts of, going back to the battery charge icon flashing cycle.
- Now if I press the power and volume down button It takes me to the fast boot mode screen where can cycle through the menu's <Start, Restart Bootloader, Recovery mode, power off>. None of the options work. No matter which I chose the phone shuts of and goes back to the full battery icon cycle.
- I was thinking a battery issue but, when in recovery mode the phone will not turn off. I can use the volume buttons to go through the menu as pointed above but using the power button just takes me back to the battery icon cycle. Now I'm not sure, battery, power button or software. What could it be?
I am thinking, try a new battery or, damn buy a new phone (my phone has outlived its warranty). If there are any ideas on fixing this I'll appreciate your opinions. If i have to get a new phone is there any hope of salvaging data. I have a 4 month backup on my computer, but my latest is stored on my phone.
Thanks.
If you run into this issue and none of the solutions in my original post apply, read on in case my final solution helps you out (you might not even have to get paid help if you know how to work on the fault I was experiencing). If not - nothing more for you to gain if you read on.
As it stands:
I took my device to a reputable cell repair shop. After describing to them the symptoms of my device the out ruled the stuck power button issue and tentatively diagnosed it as a firmware bug or nand memory corruption issue which would require a nand mem flash which they had the tools to do. I went for it.
When I went to pickup the device. They reported that the device was functional and they did not even have to do the flush. My data is safe. Issue was a loose battery contact which they detected and fixed. It's been 8 hours and all looks good. These guys were going to charge me a $80 bill to do the flash if the recovery was successful, but I had to leave a $56 deposit after tax for them to begin the work and pay the balance if the procedure was successful. When closing the deal they just gave me the device and said since they did not have to do what they anticipated, the deposit I left them was satisfactory.
I have my device back and working (at least for now) and have the chance to make external backups incase the issue reoccurs. I'm happy. Cheers.
I'm hoping someone who knows the behaviour of this phone can help.
I changed the power / volume up/down buttons after taking the phone apart. I followed a rather good guide here: https://www.youtube.com/watch?v=1jX4PWIw0f4
After plugging it all together again, I tried to start the phone without the cover on. It started fine, and my stuck volume down button problem (causing safe mode) was fixed.
I then put the phone back together properly. Since doing that, it won't start.
Phone doesn't have SIM or SD card inserted at the moment.
If I unpug the battery and power via the micro USB port, the red LED is faintly on, the phone looks like it's booting with the Sony logo appearing for about a second before all going dark and repeating the process.
Question: is that normal behaviour because battery is missing and phone will refuse to boot without battery?
If I connect the battery, phone will no longer start. Holding down the power button doesn't work. I also tried plugging in the old strip where the volume down wasn't working (but power OK) and no difference.
This would suggest the battery has failed. The outer aluminium foil is broken at the bottom following me taking it out first time - Sony use stupidly sticky stuff to hold it in place and it seems to stick to the aluminium foil far too much causing tears when removed.
But if phone should boot without battery and currently isn't then it isn't (just) the battery.
So can anyone offer and advice on how to proceed? I'd like to avoid spending $500 on a new SIM-free phone if I can!