BT connection ok; No sound in carkit - Touch Cruise General

Hi,
Since 2 weeks, I'm the happy(?) owner of a Polaris P3650.
The day of purchase, I upgraded it with the WM 6.1 from HTC.
It worked fine until friday...
In fact I use it in 2 cars, one is fitted with a parrot CK3100 and the other with a Sony Ericsson HCB300.
On friday, the connection with the parrot was ok, but when phone rang, it showed me the counter and no sound could be heard!
I made a new connection but was useless.
When at home I checked with the other car, same problem!
I restarted the phone, no change.
I reloaded the WM6.1, no change.
Phone is always recognised by the carkit.
As a test, I used my older SE K550 with the same sim and evything was ok.
Have you ever heard of this?
I would be unhappy to give it back to the shop... they will keep it for at least 3 to 4 weeks.
Thanks for your help.

Please give us some data regarding ROM you are using.

xaxa102 said:
Hi,
Since 2 weeks, I'm the happy(?) owner of a Polaris P3650.
The day of purchase, I upgraded it with the WM 6.1 from HTC.
It worked fine until friday...
In fact I use it in 2 cars, one is fitted with a parrot CK3100 and the other with a Sony Ericsson HCB300.
On friday, the connection with the parrot was ok, but when phone rang, it showed me the counter and no sound could be heard!
I made a new connection but was useless.
When at home I checked with the other car, same problem!
I restarted the phone, no change.
I reloaded the WM6.1, no change.
Phone is always recognised by the carkit.
As a test, I used my older SE K550 with the same sim and evything was ok.
Have you ever heard of this?
I would be unhappy to give it back to the shop... they will keep it for at least 3 to 4 weeks.
Thanks for your help.
Click to expand...
Click to collapse
Hi,
In fact I forgot to put those infos...
R1 59 42 15
G 25 05 30 07H
ROM 3 13 406 0 FRE
thanks for your help.
is there any other offical rom in french?
Xl

Uhm... Does it work with any BT headset?
Maybe it's hardware error... radio version is same as mine, so that shouldn't be a problem...

Bodisson said:
Uhm... Does it work with any BT headset?
Maybe it's hardware error... radio version is same as mine, so that shouldn't be a problem...
Click to expand...
Click to collapse
Thanks for your reply.
In fact, I decided to give it back to the phoneshop.
They tested it with a supertooth and ... just the same.
I have now to wait 3 to 4 weeks. Just a shame! Viva MEDIAMARKT

Ah, so it is hardware error.
It happened to me too, but they just changed something inside device. I was waiting 10 days...
Sorry pal, bad luck...

My car is going into the dealer on thuesday. Some expert will be there to look into the issue.... (http://forum.xda-developers.com/showpost.php?p=4730995&postcount=5) I'll Keep you posted.

Related

TomTom Navigator 6 on WM6

I'm hoping to be moving from my Treo 650 to the 750 soon. One thing that is holding me back is the seeming lack of support for WM6 from TomTom (my current GPS nav software of choice). Has there been any luck getting TomTom working on a WM6 Treo? If not, are there any alternatives that can do all that TomTom can do?
Thanks in advance,
David
I'm running TT6 on WM6 with no probs at all. It ran fine on my 750 with the 3 Australia ROM, and is still running beautifully after a vanilized my ROM.
Y.
Well I guess that does it for me. You have doomed me to many hours of "new toy syndrome".
david81 said:
Well I guess that does it for me. You have doomed me to many hours of "new toy syndrome".
Click to expand...
Click to collapse
from my personal experience (I suffer from the same syndrome): you will not regret it...
Y.
yud said:
from my personal experience (I suffer from the same syndrome): you will not regret it...
Y.
Click to expand...
Click to collapse
From my experience you will regret it. We have bought several treo 750V and it is the most horrible pda i ever had. Even with the WM6 upgrade the treo is going to silent mode and wil only give an incoming sound after a soft reset. Reception is not good compared to other phones. Carkits wil only synchronize when you make catagoris on you're contacts. Calls are dropping etc.etc. Vodafone gives bad support and send us to palm. Palm will only look athe treo's if we paid for it.
Have TT6 runing on UK vodafone ROM no problems.
does ur tomtom mutes the voice directions (screen stays on) when a phone call comes in? or tomtom swtiches to today screen when call comes in?
Also, has anyone using TT6 in the US had a problem with cross country trips taking a literal ton of time (30 minutes) to route? It said it was checking streets... and went to 300000 before I gave up and canceled.
vn1977 said:
Also, has anyone using TT6 in the US had a problem with cross country trips taking a literal ton of time (30 minutes) to route? It said it was checking streets... and went to 300000 before I gave up and canceled.
Click to expand...
Click to collapse
Hmm... after running several other softwares, I decided to try reloading TT6, and it's magically running just fine. Orlando to San Francisco in 2 to 3 minutes. Weird. Disregard.
chakli said:
does ur tomtom mutes the voice directions (screen stays on) when a phone call comes in? or tomtom swtiches to today screen when call comes in?
Click to expand...
Click to collapse
When a call comes in TT6 mutes the voice direction and place an icon in the bottom-left corner (crossed speaker icon = no sound). It stays on TT6. It does not switches to the today screen.
Y.
what ttn version(build) r u using? will really appreciate if u can send me the copy of sf...i can use my existing activation codes to use on my treo...
thanks
I have just changed over fom Treo680 to a Teo750 with WM6 .
I have a retail version of TTN6 with UK maps and if i install it on my 680 i get full UK postcodes but with it on my 750 i dont get full postcode option on my 680.
I use theis all the time and feel like ive gone backwards instead of upgrading ??
maybe ill go back to the 680 ??
please help
Lee

Bluetooth and FM Radio died!!

I don't know why. My device was with the same configuration everytime and suddenly, the FM Radio stopped working.
It doesn't scan stations and it's impossible to search, while yesterday it did perfectly.
I also noticed that bluetooth actively refuses to start. When I try to enable it, the system appears to consume a lot of CPU and the wait animation remains there for some seconds. Then it disappears and the bluetooth indicator doesn't change. So it's always off.
I have switched from radio 1.58.25.14 to 1.58.23.21 and changed the OS ROM from bepe 0.58 to Black Widow and I have bepe's again.
I'm very upset because one of the features I use more is the FM radio. I can't imagine that my device is broken, and that the radio unit has a hardware failure
I bought it in the UK and I'm from Spain. In case of having to repair it, I will have to move the earth! So I hope that somebody has a solution for this disgusting situation...
:S
PB of BT tooo
SuperJMN said:
I don't know why. My device was with the same configuration everytime and suddenly, the FM Radio stopped working.
It doesn't scan stations and it's impossible to search, while yesterday it did perfectly.
I also noticed that bluetooth actively refuses to start. When I try to enable it, the system appears to consume a lot of CPU and the wait animation remains there for some seconds. Then it disappears and the bluetooth indicator doesn't change. So it's always off.
I have switched from radio 1.58.25.14 to 1.58.23.21 and changed the OS ROM from bepe 0.58 to Black Widow and I have bepe's again.
I'm very upset because one of the features I use more is the FM radio. I can't imagine that my device is broken, and that the radio unit has a hardware failure
I bought it in the UK and I'm from Spain. In case of having to repair it, I will have to move the earth! So I hope that somebody has a solution for this disgusting situation...
:S
Click to expand...
Click to collapse
Hi
Im in the same situation. Ive try many different flash with rom and radio but no positiv result. I dont have tested origin flash with spl and rom vodafone. Im so afraid of sending back the phone to htc. I cant wait
good luck ! (I dont use the radio so i dont know if it works...)
nooms 061 bepe
The longer I watch this situation the longer it seems to me, that flashing Radio 1.58.25.14 destroys your Bluetooth and FM-Radio unit. I don't know how, I suppose has something to do with routing too much power or god knows how, but more and more people which once flashed Radio 1.58.25.14 complain of broken Bluetooth and FM-Radio units...
Same here and Original ROM
I am using the original ROM and my BT is broken. I've hard reset and still the same.
Ohhhhhhh HTC.
The each new device, on step back in quality.
Has anybody figured out when the MEIZU M8 will launch?
-Feaps
I have an HTC Touch Cruise. Bluetooth and FM Radio was working, and at some point it stopped.
The device has the original ROM -- no hacks.
I used this successfully: http://esl.sun.ac.za/keyboard/
This required the installation of the .NET 2.0 framework.
Sometime after both the Bluetooth and Radio stopped working. I doubt it has to do specifically with the custom keyboard driver. The problem does not seem to be isolated to any ROM (e.g., 1.58.25.14) , although perhaps the ROM can aggravate whatever it is that breaks the FM and bluetooth.
Perhaps those who have experienced this problem could post exactly what they used the bluetooth for, what they installed (if anything), the state of the device as best they remember before and after the failure, etc?
BTW, I have a support ticket with HTC -- they told me to contact their RMA.
thethirdhalf said:
I have an HTC Touch Cruise. Bluetooth and FM Radio was working, and at some point it stopped.
The device has the original ROM -- no hacks.
I used this successfully: http://esl.sun.ac.za/keyboard/
This required the installation of the .NET 2.0 framework.
Sometime after both the Bluetooth and Radio stopped working. I doubt it has to do specifically with the custom keyboard driver. The problem does not seem to be isolated to any ROM (e.g., 1.58.25.14) , although perhaps the ROM can aggravate whatever it is that breaks the FM and bluetooth.
Perhaps those who have experienced this problem could post exactly what they used the bluetooth for, what they installed (if anything), the state of the device as best they remember before and after the failure, etc?
BTW, I have a support ticket with HTC -- they told me to contact their RMA.
Click to expand...
Click to collapse
Before getting broken I had a strange failure when I was sending a picture with my Polaris. The other device received the picture, but when I checked it I saw that only the first half of it was rendered. The rest was corrupted on the screen.
While the trasfer was being made, I remember that I saw an error, but I don't know what it said.
BT worked for some days after this.
The FM radio used to work, but I noticed that, from time to time, it didn't start. I had to re-scan to make it work.
I sent it to the Technical Support and I received it yesterday, but... THEY DIDN'T SOLVE THE PROBLEM, so I'm really upset. I sent a complain to them and published a post in my weblog for everybody to know how the HTC customer support works in Spain.
I hope that somebody could find a software solution for this ANNOYING issue.
PB of BT,
Hi,
Your experience is very worrying !!! I was thinking to send my polaris to HTC very soon, but Im not so sure of doing it now !
Please tell us every new info about this.
thank you !
nooms
Aserg 3
radio 164...
Sfr Illimythics
Hi,
My Cruise has the same problems. At the begining, internal phone speaker don´t works sometimes and now, no Bluetooth and no radio with original ROM and without any change.
Today i have sent it to HTC.
This problem is becoming usual........
Regards from Spain.
Radio Died too
Hmmm,
I've just been away on business and half way through the week, the radio on my O2 Orbit2 died as well.
The radio turns on but can't find any channels when scanning, just giving a shash sound and you can't even dial in a frequency - nothing.
At the same time it also appeared to partially corrupt my sd card as I couldn't use media player to play any music tracks.
After a hard reset when I got home and reformatting the sd card, I can play music once more but the radio is dead.
It's not the end of the world but I did enjoy listening to the radio. I think I'll mail O2 and see what they have to say.
Cruise Problems
I've had mine now since mid March and all (touch wood) is working well. I find that a lot of post throughout this board indicate hardware problems after doing ROM upgrades. Personally, I'm from the old school of thought that states, if it ain't broke then don't fix. I now that people like to experiment with ROM changes etc., But I feel, that once you do that, you irrevocably change the phone's condition, even if you switch back to the original ROMs. Having said all this, I admit that I'm no expert, so take what I say, with a grain of salt, so to speak.
Kidcom
Non-conclusive
kidcom said:
(...)a lot of post throughout this board indicate hardware problems after doing ROM upgrades.(...)
Click to expand...
Click to collapse
Well, Kidcom, the problem is there are lots of people also telling that no ROM upgrade was done and their phones also got messed up.
I wonder if the recent production units are also having faulty units. I have a reply from HTC to contact support and get an RMA, but I am in Brazil and I feel like the local HTC comes out with the local Cruise so that I can get a local RMA rather than shipping it overseas (which is a pain in the neck paperwork with Customs).
Did anyone find out a fix for that or is it a real faulty batch that reaquires manufacturing intervention?
Best,
-Feaps
The bluetooth/FM-radio/headset hardware problem exists since the beginning of HTC Touch Cruise. See, for instance:
http://forum.xda-developers.com/showthread.php?t=383280&page=7
Thus, the problem is proved to be the motherboard hardware design mistake.
Once happened, there is no software fix (including recent "hot" fixes by HTC) to the problem. Most devices experience that in just few months (four in my case) after purchase. However, HTC provides no reply (at least to me) and denies to call back the devices.
Same problem on my Touch HD
HTC Cruise Radio FM-Bluetooth-Read M.Cards K.O.!!!
I have the same problem after 10 days of the buying!!!
But in addition to the FM Radio-Bluetooth,doesn't read most Memory Cards.
Send to HTC for replace the motheboard.
Very,very good!!!
sorry for my English
Assistance HTC
Received today (Replaced Motherboard)
I am very happy for the time to repair and the result (Perfect), I can only applaud the Assistance HTC "although initially I was doubtful."
nicsarnero said:
I have the same problem after 10 days of the buying!!!
But in addition to the FM Radio-Bluetooth,doesn't read most Memory Cards.
Send to HTC for replace the motheboard.
Very,very good!!!
sorry for my English
Click to expand...
Click to collapse

VOX's Radio getting restarted very frequently

Hi Guys,
I am having a strangle problem with my VOX. The phone's radio is getting turned off every now and then.
The phone will show full network signal and the very next second the signal bar becomes empty followed by an automatic turn off and turn on of the phone's radio. Sometimes it keeps on restarting the phone's radio for 5 to 6 times. It is driving me crazy as most of the time when someone calls me, my phone is in the switch off mode and I never realize that unless I am staring at my phone. And it is happening at least once or twice an hour.
I upgraded my phone to the latest ROM version 1.34.405.1 but still getting the problem. Actually I feel the problem has become worst now after the upgrade.
Any thoughts on what could be causing it?
Thanks!
that doesn't sound familiar
did you try with the original radio version too?
What radio version do you have? There are updates on the ftp! ftp://xda:[email protected]/Uploads/Smartphone/Vox/Radios
The radio version I have is Radio 4.1.13.54_03.10.90.
I had the same issue (not so frequent) with my previous radio also. I guess it was 4.1.13.41. That came with the phone when I bought it.
But one thing I noticed; when I am in the office I am not encountering this issue (at least not for the last 8 hours) but when I am at home, this issue appears very frequently. Wondering whether there could be any network parameter trigerring this behavior.
maybe its the networks issue
you should try to compare the readings you get from the service menu at the office and at home, and give them a call
>>you should try to compare the readings you get from the service menu at the office and at home, and give them a call
What reading are you talking about? Also, how can I collect that?
Thanks again for all your thoughts.
he means that you should check the network strength at your workplace and your home.
Hi Guys;
Slightly OT, but hopefully someone can help.
I have recently upgraded the GF from a Nokia 6230i (about 2 years old) to a Orange E650 (Vox) running Dr Martin Gonzo's ROM, which is very nice... The E650 was a refurb that i bought from the Orange Store on ebay.
The issue is that reception at home is far worse than it was on the nokia - and is almost unusable at home... I did a check last night and the radio installed is a very old radio (doesn't appear on the FTP..)
Can anyone suggest what is the best Radio to use that will work with Dr Gonzo's ROM? (and is it a simple job to upgrade )
Cheers
SF
I am using Radio 4.1.13.54_03.10.90 on win 6.1 from Dr Gonzo. I works like a charm.
secosan said:
I am using Radio 4.1.13.54_03.10.90 on win 6.1 from Dr Gonzo. I works like a charm.
Click to expand...
Click to collapse
Thanks Secosan.
Will give that a go!
SF
Same problem, even with all Radios all ROMs....
Goes to searching mode all the time...i don´t know what to do...my unit is still on warranty period...can i do something ?
HELP !
My issue seems to be network related. As I mentioned in my earlier post, I am encountering this issue only when I am at home and everywhere outside the phone is working nicely.
It is kind of making me think whether the network reception capability of the phone has gone down slightly and hence the no network issue when the network is slightly weak.

Bluetooth disconnect after hangup

Have a weird problem and i think it can fixed by some registry.
the bluetooth will disconnect each time with my headsfree after hang up call. only either i press headsfree button to re-estabish or restart bluetooth to get it hook up again.
Does anyone has similar experience ?
Bluetooth disconnect
I've had this problem with my Sprint Touch Pro since I've had it...running stock ROM or Merdin's ROM. Very frustrating...using Motorola HF820 in the car and AT&T EP5632 (BT/Landline phone)...same thing.
I think there's a registry entry for bluetooth polling or something that can be set, but I've yet to find it. There was a post indicating that Diamond TF3D Config had a Bluetooth "tweak" that might solve the problem...but I get an error message when I run it.
JLPDA, Can you send me the tread that talk about this tweak, i wanna take a look see has anything we can do about.
Same problem: Touch Pro with Parrot MK6000 handsfree. I notice though that the phone reconnects after a minute or so. Previous Tytn did not have this problem.
Any news on this? I have the same problem with my Touch HD and Mk6000
Prehapes we have to generate alot of post to make people make attention to us .....
flippy_tv said:
Prehapes we have to generate alot of post to make people make attention to us .....
Click to expand...
Click to collapse
Maybe we should flood Parrot with requests for a fix... It should be easy for them.. my previous kit (MK3000) worked flawlessly...
just "copy and paste" from MK3000 parrot engineers!!!!
OTOH, my Jasjam (HTC Tytn) worked fine with my MK6000, while my current Touch Pro has this problem.
I was unable to find anything on the Parrot forums...
I wrote a message to the technical support page on Parrot's web site... let's see what happens...
Parrot's tech support told me that the HTC Touch HD is not currently suopported!!
superfuffo said:
Parrot's tech support told me that the HTC Touch HD is not currently suopported!!
Click to expand...
Click to collapse
Seems like nothing is supported on this POS. Out of six phones I have had the only ones that seemed to work with the MK6000 without problem was the Blackberry Storm which is the only good thing I have to say about that phone. It seems moronic that people should have to go through different phones to make their "Accessory" work. Parrot needs to get a clue. I know I'll be voting with my dollars elsware.
I can confirm, it will work as a stereo adaptor with the Touch Pro 2 but hangs up phone calls in the first second or two on the handsfree.
For Sale: One Parrot MK6000 stereo A2DP car kit, slightly used.
And I thought Bluetooth was supposed to be a standard...
I hate bluetooth!!!
What do you know... my parrot MK6000 now works just fine with my new HTC LEO...
Maybe it's because the LEO uses Broadcomm's bluetooth stack instead of the Microsoft's one... who knows...
JLPDA said:
I've had this problem with my Sprint Touch Pro since I've had it...running stock ROM or Merdin's ROM. Very frustrating...using Motorola HF820 in the car and AT&T EP5632 (BT/Landline phone)...same thing.
Click to expand...
Click to collapse
I also have the AT&T EP5632 and this happens. Does not happen on my Plantronics or Motorola earpieces though.
At one point, I thought I was having better luck with a DaG barebones rom. I like TF3D too much though...

What is the difference between the P3650 Cruise (Polaris) and the O2 XDA Orbit 2?

Hi all.
I'm sorry if this question has been asked before but what is the difference between the P3650 Cruise (Polaris) and the O2 XDA Orbit 2?
The reason I am asking is that I have recently had a Parrot MKi9200 handsfree car kit installed and my O2 XDA Orbit 2 seems to be unable to maintain a stable Bluetooth connection between the two?
I have contacted Parrot Technical Support and they have said that they have tested the MKi9200 with the P3650 Cruise (Polaris) and it works perfectly but at the moment they haven't tested it with the O2 XDA Orbit 2!
So I'm struggling to understand why the O2 XDA Orbit 2 won't work?
same hardware, different case, so firmware (ROM) -wise they are the same device, if your parrot device still doesn't work, you might want to update your ROM to the latest version at XDA site (official) or try a Polaris custom ROM from here until you find the right one for you.
Use search feature and read before posting, it's the best path you can follow.
BT issue
Hi,
Had similar problem with SE HCB-300 car kit.
Problem solved after installing ELITE rom from this site.
davidez2 said:
Hi,
Had similar problem with SE HCB-300 car kit.
Problem solved after installing ELITE rom from this site.
Click to expand...
Click to collapse
Hi Drakh and Davidez2.
Thanks for getting back to me.
I'm afraid you've totally lost me!!!!!!
I'm new at this and I'm not quite sure what you mean and where I'm supposed to be looking!!!!!!
Many thanks.
Hi,
I have an Mki 9100 paired with my Orbit 2 and it works perfectly for telephony, but not so well for directions coming from TomTom.
I installed C Shekar's "b" rom when I got the phone and haven't looked back.
What are your symptoms?
Hi SpiggyTopes.
SpiggyTopes said:
What are your symptoms?
Click to expand...
Click to collapse
The symptoms I have is that I can't maintain a stable bluetooth connection.
Sometimes the Orbit 2 connects perfectly (telephony & CoPilot) and then after x minutes a "connection lost" message appears on the screen. (I've put 'x' minutes because it's not always the same amount of time).
Or, it may connect (telephony only) but still loses the connection after x minutes.
I've contacted Parrot and they finally come back to me to say that they have tested the MKi9200 with the HTC Touch Cruise but not the Orbit 2.
I have also tried a friends Touch Cruise with the MKi9200 and still had the same problem.
However, when I contacted Parrot again they said that there has been a problem with some of the HTC Touch Cruise's where the handset drops the Bluetooth connection when idle and that there is a "Hot Fix" to resolve this. (So I'm going to download this "hot fix" on the Touch Cruise and try it)
If this "hot fix" does resolve the Touch Cruise handset then I'm not sure whether to try the "hot fix" on the Orbit 2? Any thoughts?
SpiggyTopes said:
I installed C Shekar's "b" rom when I got the phone and haven't looked back.
Click to expand...
Click to collapse
As I said in one of my previous posts I'm a newbie to this so I'm not sure what you mean by you installed C Shekars "b" rom?
many thanks
OK - re new ROM:
You can upgrade the built in part of the phone's memory which runs the phone itself. I didn't like the O2 system, so flashed it to another ROM, which is far far better.
You would need to be calm and collected to do it!
You download and run SP Unlock to completely unlock your phone. No changes to the working of the phone are made.
Backup your data if necessary
You download the ROM (C Shekar's "b" (not the "a") rom - you will find it in the upgrade forum). About 50 MB.
You run the ROM upgrade via your USB / Active Sync connection (I have Windows XP).
Done!
It will then work with Parrot.
I've done this several times with different phones, but if you are nervous about it, try to get some hands on help.

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