I upgraded from Windows XP to Windows 7, and now my Fuze won't sync at all. When I plug it in, the computer detects it as a storage device, but does not recognize it as a smartphone. I've tried uninstalling and reinstalling the Mobile Device Center, resetting the phone, etc., with no luck. Has anyone else run into this problem and know how to fix it?
are you clicking active sync on your device when you plug it in?
klash said:
are you clicking active sync on your device when you plug it in?
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Yes.
I justed tested out tethering - strangely, that all works fine, both by USB and Bluetooth, as does using the Fuze as an external drive. Just can't sync.
Well, weird, it works now. After trying for ages with resets and reboots, etc., etc., this time when I plugged it in it worked. I'm not sure I did anything different.
I believe if you have Windows 7 Pro or higher (Ultimate) there is a virtualization option for Windows XP, where you should be able to run any type of application that is 100% same as Windows XP. That way you can work with the instructions for WinXP. Hope that helps!
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I have a windows vista 64 bit. and I've installed WMDC and my computer just won't recognize the device. It sure see's it, but it says that its an "unknown device" and then nothing happens. Any solutions?
is there a chance that your x64 Vista doesn't have all drivers? try using windows update.
if this didn't work, i'd back everything up on my device, go to Start/Control Panel/Device Manager and delete whatever it identified. restart your PC and hard-reset your fuze and try again.
oh and by the way, If i were you, i'd use Windows 7 Build 7077 instead of Vista x64
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I tried everything listed above, still nothing, I can't believe two Windows based operating systems can't just hook up without problems. Why is this happening?
I have the same problem with my diamond. Just not possible to sync, so I have to use bluetooth.
It sucks though, I didn't get Bluetooth for this computer thinking I wouldn't need it. So I avoided the extra charge, but now it's coming back to bite me. But technically I still shouldn't need it if this thing would work.
Is there some sort of bluetooth adapter I can get so I can actually use bluetooth with my laptop? Or does it have to be built in?
If a ROM is replcaed and an OS is replaced, and it stil doesn't work, I would only guess it's a hardware problem.. which seems kinda odd.
I had this problem too. I found out that it was actually the USB Cable that was faulty. If you have another device with mini USB that you can try and see if the same result happens with the same USB cable.
The USB change actually worked, but it didn't sync, it opened as a mass storage device, and the WMDC didn't see it...
Hello,
After I created a new install of Windows 7, I'm not able to sync my Touch Pro.
If I boot on my previous Windows 7 installation (I kept it on the same computer), sync is OK.
I uninstalled (and reinstalled) many times WMDC, "PocketPC USB sync" and "Windows Mobile Remote Adapter" drivers.
There is some trouble : obviously WMDC doesn't recognize my device.
Both "USB to PC" modes are not able to start WMDC.
Any help?
If you have the Pro version, you should be able to run a virtualized instance of XP, and therefore set it up under as ActiveSync in XP. That is with the official release from what we trained on, 22nd is that date... This allows ANY program to run that was supported by XP 100%
I'm using Windows 7 on my laptop and PC, sync with TP no problem at all. I've done installation on few computers too and they are all good. Things that you might check:
- Check your USB Sync cables and/or your USB port, just to make sure
- Open Windows Mobile Device Center and delete all partnership, then reconnect back
- If possible, try to change your TP ID, so that Windows recognize different device.
Hope it helps.
To supratt93 :
Good idea I'm going to try this
To u2pop :
- I've 2 Win7 installed with a boot selector. Sync works with the forst one and not with the other one, so the cables and USB ports are OK.
- I have never been able to create a partnership. Win7 installed the drivers and WMDC never started. Something goes wrong with the installation of the drivers
- Sometimes I receive a message telling me about a problem with installed drivers (nothing about which device is concerned)
I solved my problem today:
After a reinstallation of the last chipset drivers of my Asus P5k motherboard and a reboot, WMDC started and allowed me to sync my Touch Pro.
I hope that will help someone!
I know that this is solved, however I had the same problem.
I reinstalled WMDC, etc.
In the end a simple swap of the usb port that the USB cable was plugged into and it solved the problem.
Hi All,
I'm running Windows 7
1. Suddenly my Windows Mobile Device Center Failed to recognize my phone and connect to sync. After some troubleshooting I realized the "Microsoft Windows Mobile Remote Adapter Driver" Failed to work correctly Saying "This device cannot Start (Code 10).
I uninstalled the driver in the Device Manager and attempted to Search for the Driver again after a Restart, my phone was again found while attempting to Sync but once again during Driver installation it failed and gave the Exclamation Mark stating an issue and sure enough it is the Code 10 error again.
2. This exact same issue happens when attempting to Tether to use the Phone as an Internet Modem. The Network Adapter driver to Tether is "Remote NDIS based Internet Sharing Device" and it also doesn't install fine anymore. So no Tethering for me via USB.
Now, all the above happened suddenly while using the Internet Tethering with no issues. It simply disconnected and then that was the end of that.
Let me tell you to what Extent I went to try to get this to work. I re-formated my hard drive and re-installed Windows 7. And NOPE it didn't work. Windows Mobile Device Center is properly installed and that is when all the drivers are provided, during the WMDC installation. Once WMDC was installed, my phone was found, the Activsync feature and the Internet Modem feature, and the driver installation attempt happened, The correct drivers were found, but they just weren't Installed successfully as explained above. I'm currently browsing the internet using the Bluetooth PAN Internet Sharing, which works wonderfully with no issues.
But I really need to get the above two items working again, otherwise I can no longer connect my phone via activesync or better said WMDC for Windows 7 to Flash a New ROM.
Now so that nobody thinks it's a problem with my phone, I have three other computers where I can connect via WMDC and Tether via USB with no issues. But I'm having trouble with my Dell Inspiron 9300 which gave me no issues for Months until now.
I considered myself very computer savvy but at this point I'm really stuck!
Any help?
Thanks in advance,
Raudel
try to download activesync for w7 from microsoft
i had a prb, dunno if similar, but that helped me
Moved as not ROM Development.
avatar_ro said:
try to download activesync for w7 from microsoft
i had a prb, dunno if similar, but that helped me
Click to expand...
Click to collapse
The Windows Mobile Device Center that gets Installed is the one with Windows Update. So it must be the correct one with the Win 7 Drivers.
Thank you for your reply.
Any other ideas would be really appreciated.
Thanks in advance,
Raudel
i have the same problem with win7 and HTC touch2
i cannot solve the problem with HTC touch GSM everything is OK
any Help !!!!
I'm also getting this problem. It just began after a hardware upgrade. Microsoft remote adaptor cannot start. I have tried re-installing device centre numerous times and i cannot get device center to recognise my phone.
It works fine in disk drive mode however.
Edited to add that my device is recognised fine on other machines. So it is an issue with my PC. Interestingly my wireless usb adaptor won't work either.
I had a similar problem, found a solution online. There were some issues with Intel P55 chipset, it sync up immediately after BIOS update and reboot.
Hope this makes your day, best of luck.
Hi
My diamond 2 completely refuses to be recognised by windows 7 64 bit despite the fact that the first time it was connected it WORKED fine. Here are some notes about what ive tried:
I have tried reinstalling WMDC
Changed the settings in USB to PC on the phone (disable advanced USB connections)
I have tried different cables (the device charges but will not connect).
The device connects with NO problems to my windows XP machine at work!
When i install drvupdate-amd64.exe it looks for an 'unknown device' but cannot find it and says the device is unplugged.
Ive tried turning the phone off and on whilst plugged into the USB
**edit** i have also tried different USB ports on the PC!
Can someone help as i want to update to hard spl but i need the sync connection and i have tried everything i can find in various forums!
Thanks in advance!
I have the same problem, did you or any one else have the solution to these problem? Thanks in advance.
if you have asus p7p55d motherboard you should know that there is a fault of the BIOS. When I enable the option "Intel C-State Tech", the driver for my mobile phone can be installed. So actually it is a problem with USB on that board, if the option is disabled. I hope this problem will be solved with a BIOS update soon. Until then I can live with that option enabled.
Well, after a lot time waste, I have a W7 64 bits but Office 2010 32 bits and everything works like a charm. I can sync without any problem with my HD2 (Leo).
to those who have the same problem, just check it and let us know.
You should install ActiveSync at first,if your diamond2 still can't synch with you PC.you can updated your device drivers in device management.
I have the Zune software on my Windows XP computer, and a Zune account set up. When I connect my Samsung Focus to the computer, Zune does not see it as a connected device. I am using the USB cable that came with the phone, and I use that same USB port to connect my iPod without any problem.
Any suggestions?
Not sure if this'll help, but have you created a Live account on your phone, that matches the same one on Zune?
What version of Zune are you running? (Need 4.7) Are you getting audio feedback from XP that a device was connected? Do you see a power plug over the battery icon on your Focus?
My WP7 phone was only trickle charging until I used a different cable. If you just installed Zune 4.7 and the cable checks out... Reboot!
fast1fred said:
Not sure if this'll help, but have you created a Live account on your phone, that matches the same one on Zune?
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Click to collapse
I have a Live account, don't know about creating a Live account on my phone.
I don't have an XP computer myself to test on, but the only time Zune didn't see my Focus was when the focus was stuck (marketplace app crashed) - have you tried power cycling your phone and re-connecting?
gmfeld said:
I have a Live account, don't know about creating a Live account on my phone.
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Click to collapse
I have a Live account on live.com under my name. In the Zune software, my name is the same and then I have a Zune tag, which is different than my live.com login name. I don't have a Zune Pass because I don't want to spend any money on Zune.
I have rebooted my computer and restarted by Focus, and still Zune does not recognize any device connected to the computer even though my Focus is connected and indicates that it is charging, so I know it's connected.
cryptoknight said:
What version of Zune are you running? (Need 4.7) Are you getting audio feedback from XP that a device was connected? Do you see a power plug over the battery icon on your Focus?
My WP7 phone was only trickle charging until I used a different cable. If you just installed Zune 4.7 and the cable checks out... Reboot!
Click to expand...
Click to collapse
I can't find what version of Zune I am running, but I didn't download and install it to my computer until after I bought the Focus, so I assume it must be current. And yes, I do see the power plug over the battery icon, so I know the Focus is connected to the computer and charging, but Zune still doesn't see it as a connected device.
do you have xp sp3?
I think that is a requirement.
Anyways, if so, I would probably uninstall zune and reinstall.
I have xp and it didn't have any problems auto installing the drivers for my hd7 and connecting.
OK, I uninstalled and downloaded Zune again, and it still does not recognize my Focus as being connected.
Is there some setting on the Focus I'm supposed to adjust to allow it to be recognized by Zune?
im having this same problem. my phone was syncing up perfectly yesterday but now zune isn't recognizing my device
I had the same exact problem when I first got my Panther. It may sound silly but have you tried restarting your Focus? My wouldn't connect and once I restarted it, it connected with no problem.
I've tried multiple USB cords, deleting and reinstalling Zune on my desktop, turning my Focus off and on, and still the Zune program does not recognize any device as being connected, even though Windows sees a Windows Phone 7 as being connected and my Focus is getting powered.
Not being able to sync/connect to Zune seems like it will be a big handicap for this phone, so don't know if I will be able to keep it.
OK, it's now working for me. I think the problem was that I was using the extra USB connectors/chargers that I bought at the AT&T store. Just now I connected the Focus using the Samsung cord that came with the Focus, and my computer loaded drivers and Zune recognized the device.
gmfeld said:
OK, it's now working for me. I think the problem was that I was using the extra USB connectors/chargers that I bought at the AT&T store. Just now I connected the Focus using the Samsung cord that came with the Focus, and my computer loaded drivers and Zune recognized the device.
Click to expand...
Click to collapse
that is weird. I rarely use original cords, think I'm using my camera's usb cord right now, and I've never had that problem. I hope samsung hasn't put some proprietary thing in the usb to make it the only one that will work (ala apple)
Same problem here. My Samsung Focus was syncing up fine the last time i connected to Zune. Now it will not recognize the device. My computer recognizes the phone and charges it just fine.
Zune doesn't recognize my WP7 via USB
I've been experiencing this issue now for a couple of weeks. I have hard reset it, reformatted it, and reboot every associated PC, and even tried different cables. Its as if the USB driver stored on the device has been deleted or corrupted. As with other users, my phone will charge when connected to the PC via USB, but Zune doesn't see it, and device manager doesn't see it anymore either. I even tried uninstalling the driver entry for it on one PC under device manager, in hopes that would force it to reinstall the correct driver, but no luck. Now it just doesn't exist.
I stopped in at an ATT store today and they don't even have a Zune workstation set up to test WP7 phones. Go figure.
gmfeld said:
I have the Zune software on my Windows XP computer, and a Zune account set up. When I connect my Samsung Focus to the computer, Zune does not see it as a connected device. I am using the USB cable that came with the phone, and I use that same USB port to connect my iPod without any problem.
Any suggestions?
Click to expand...
Click to collapse
Hi All,
maybe this can help you ...
Launch your Samsung Focus’ dialer, and key-in ##634#. Press the call button, and you will reach the phone’s Diagnosis menu. Using that, enter *#7284# and a dialog box will appear, presenting you with the option to change the setting for USB (Zune to modem or ‘Modem, USB dialog’)
thank me if it worked
alexdil said:
Hi All,
maybe this can help you ...
Launch your Samsung Focus’ dialer, and key-in ##634#. Press the call button, and you will reach the phone’s Diagnosis menu. Using that, enter *#7284# and a dialog box will appear, presenting you with the option to change the setting for USB (Zune to modem or ‘Modem, USB dialog’)
thank me if it worked
Click to expand...
Click to collapse
I have been trying this but for some reason I dont get a grey screen. Is there any other way?
UPDATE: So I got the dialog box, but I am still not able to connect. It would seem that the drivers are not recognized. i tried almost every file outhere, no luck. Any other suggestions? am on Windows 7 x64
I just realized that when i do the change above and it prompt for the reboot, after the reboot I check it and it goes back to zune. Should I be doing something else
Well I am having the same problem with my LG Optimus Quantum.
Using the factory USB cable, newest version of zune, etc etc. I have had my phone since launch, but yesterday bought my wife the same phone and hers DOES get recognized by zune. This is seriously pissing me off.
ADD: The PC itself seems to be recognizing the phone, as I have the "Your Device is ready to use" window, with ready to use beside USB Composite Device, LG LG-C900B, and Windows Phone USB
I am perplexed.
2nd ADD: SOLVED. I had to do a hard reset, which sucks because I had pictures on the phone but couldn't sync to save them, and the skydrive option was messing up too. But it is now being recognized by zune at least.