Outlook Mobile - Advanced E-Mail Options grayed out - General Questions and Answers

Hi,
Been trying to figure this out for a while. I have my exchange setup w/ google for email and that is working fine. However, when I go into the advanced options that are under the Email Sync Options when you're configuring the server settings for ActiveSync, they are grayed out.
I'm not concerned with the security options there. It is the "My e-mail address" field that is grayed out and I can't put my email address there to see if that prevents sending an email to myself when I hit the Reply All button.
Are there any registry settings I can tweak to fix this? I tried looking around and I can't find what I'm looking for.
I'll get a screen shot when I can find my camera. MyMobiler wont work because I can't get to the settings when i got activesync going through USB.
Thanks for the help~
edit: I deleted the sync relationship and recreated it. I was able to enter my email address then before I finished setting up the sync. However....my email address is in the field.. but it's grayed out!

Related

Trouble with radio on Tilt

So after trying what seems like an endless number of radios, I'm unable to send emails from my phone using Gmail. Before flashing Hyperdragon III onto my phone, I was able to send/receive email no problem. Now I'm only able to receive, can't send email at all - says Unable to send message(s) - error synchronizing.
If someone could point me in the right direction, that would be awesome. This is starting to get frustrating.
start, settings, connections, manage existing, proxy settings, un-check this network uses a proxy server to connect to the internet
Checked that and the option to use a proxy is already disabled. Any other ideas? Definitely appreciate the suggestion tho.
PS. I also have the cabs to enable/disable the cingular/att proxy and neither makes a difference. Before changing the ROM, emails would send regardless of which setting I used. Hope this helps.
Dbagjones said:
Checked that and the option to use a proxy is already disabled. Any other ideas? Definitely appreciate the suggestion tho.
PS. I also have the cabs to enable/disable the cingular/att proxy and neither makes a difference. Before changing the ROM, emails would send regardless of which setting I used. Hope this helps.
Click to expand...
Click to collapse
Edit Account setup, then keep hitting mext until you get to the outgoing server settings and after "smtp.gmail.com" add ":587" to the end.
Worked immediately for me. It has to do with the new server authentication that wm6.1 or something requires.
Hope that fixes your problem! let me know if I need to be more specific, I'm at school and I gotta run.
Tried that and no dice. Does seem to be a WM6.1 issue though from what I've been reading.
maybe you should flash different HyderDragon...as there are two new versions came out. Or maybe try to flash the radio...Do you know what radio version you were using before flashed to HDIII?
Don't think it's the radio at this point. I've tried most of them in an attempt to fix the problem, but the 6.0-6.1 upgrade seems to be the culprit.
Dbagjones said:
Don't think it's the radio at this point. I've tried most of them in an attempt to fix the problem, but the 6.0-6.1 upgrade seems to be the culprit.
Click to expand...
Click to collapse
it prolly is, i mean since its release theres been all sorts of bugs reported ( as well as with HPD III, hence why i wont flash it ) but imo what u should do is start over..
re-flash, get ur new radio and take it from there
Jstar
try running the remove hidden proxy cab and then run the restore hidden proxy cab. i had this problem with gmail before and i think thats how i fixed it. it has nothing to do with the radio your using. just go to at&ts site and look up the connection settings and make sure everything makes sense...
If that doesn't work.
You could always try this.
I seriously doubt this is a radio related issue
http://mail.google.com/support/bin/answer.py?hl=en&answer=78886
Google said:
To configure IMAP for your Windows Mobile 6 device, just follow these steps:
Enable IMAP in your Gmail settings.
Open the Start menu and select Programs > Messaging > New E-mail Account.
Enter your Gmail address (including '@gmail.com') in the E-mail Address field*. Google Apps users, enter your full address in the format '[email protected]_domain.com'*.
* Windows Mobile 6.1 users: Enter an unintelligible email address (such as '[email protected]') at this step. This will bypass the automatic configuration for POP access.
Uncheck the box that asks to get settings automatically from the Internet and select Next.
Select Internet e-mail as your email provider in the drop-down menu.
Enter your name as you want it to appear in sent emails.
Enter a descriptive name for the email account and select Next.
Enter 'imap.gmail.com' in the Incoming Mail Server field.
Select IMAP4 as the Account type from the drop-down menu and select Next.
Enter your full email address (including '@gmail.com' or '@your_domain.com') and password.
Select Next.
Enter 'smtp.gmail.com' in the Outgoing (SMTP) Mail Server field.
Make sure that the Outgoing server requires authentication box is checked.
Select the Advanced Server Settings link.
Make sure that the Require SSL box is checked for both incoming and outgoing emails.
Select The Internet as the network connection from the drop-down menu.
Select Done and then Next.
Select how often you want your phone to send/receive emails from the drop-down menu.
For more download options, select the Review all download settings link.
Select Finish.
Check our recommended client settings, and adjust your client's settings as needed.
Click to expand...
Click to collapse
Checked that already, too. I'm not exactly a total noob I've had all my stuff working perfectly until upgrading to WM 6.1. The Hyperdragon rom was after the initial upgrade from 6-6.1. Email sending (receiving is fine) through my Gmail accounts just doesn't seem to work now. I suppose I can go back to stock, but... *shudder*

Fuze email send issue

Hey, I just got the fuze and setup my gmail. I can receive, but can't send. Whey it tried to send I get the message "The messag(s) could not be sent. Check that you have the network coverage and that yhour account information is correct. Then try resending".
I did verify my account info was correct and I double checked the gmail settings. Also I thought maybe the proxy was active so I did run the disable proxy.
Anyone else have this issue?
piggity said:
Hey, I just got the fuze and setup my gmail. I can receive, but can't send. Whey it tried to send I get the message "The messag(s) could not be sent. Check that you have the network coverage and that yhour account information is correct. Then try resending".
I did verify my account info was correct and I double checked the gmail settings. Also I thought maybe the proxy was active so I did run the disable proxy.
Anyone else have this issue?
Click to expand...
Click to collapse
If you have AT&T set your SMTP to: CWMX.COM
This is a known, and now fixed Microsoft problem with WM 6.1 Here is the link to the download on the Microsoft site.
http://www.microsoft.com/downloads/...d2dd-44f2-86e5-1e53aad7fb7a&displaylang=en&tm
Hope this helps,
Brian
I got the same error trying to send an email to Gmail IMAP server over a 3G connection. Does the WinMo 6.1 problem/fix apply to Gmail IMAP the same as it does to POP3 accounts?
Sure does.
Brian
Thanks for the verification, Brian. I applied the fix, and Gmail IMAP is working as it should.
Rick
This forum is a treasure...
Confirmation - It Works
This resolved the GMail outbound email issue for me as well.
Thanks to all of you who help others around here!
Okay, so I'm having this problem as well. I installed the Microsoft update, but like ... it's still not working.
I recently switched from a Tytn II/Tilt and Touch Pro/Fuze. I had email working on my Tilt, but it won't let me send on the Fuze. I am 100% sure all the settings are correct, and like I said, the update is installed. Aside from the proxy server thing, I have no ideas of how to fix this. But I don't know how the proxy server thing works.
MutatedSpleen said:
Okay, so I'm having this problem as well. I installed the Microsoft update, but like ... it's still not working.
I recently switched from a Tytn II/Tilt and Touch Pro/Fuze. I had email working on my Tilt, but it won't let me send on the Fuze. I am 100% sure all the settings are correct, and like I said, the update is installed. Aside from the proxy server thing, I have no ideas of how to fix this. But I don't know how the proxy server thing works.
Click to expand...
Click to collapse
What provider do you have, what account are you trying to set up, what ROM are you on, etc, etc, etc.....
I hope you weren't expecting someone to answer your vague question...
Yes, you mentioned Tilt and Fuze which tells me that your on AT&T but you really haven't provided enough info to assist you.
For your proxy, go to Start\Settings\Connection\Connections\Manage Existing Connections\Proxy Settings and check "TAhis network connects to the internet" uncheck "this network uses a proxy" and clear out any proxy listed.
Also go to Advanced\Select Networks and set both to MediaNet.
Depending on WHAT e-mail your trying to set up, check your settings for the outgoing server.
For example default settings for Yahoo put in smtp.mobile.mail.yahoo.com but I have to remove .mobile to get it to send.
Fuze and gmail
I have pop enabled for gmail--do I need imap instead?
I can't seem to connect--it rejects my password.
Hotmail works.
Pop3 through Lunarpages server works fine.
I can access my gmail just fine on my desktop computer.
oopsss, it decided to start working..didn't do anything different, not even reboot. persistence pays..
Fuze--change default email account?
How do I change my default email account?
I have several apps that send email to the default email set in Windows, and they all end up in the Outlook E-mail account Outbox, which is the Exchange one, and I don't use it.
Can't delete or change it. AT&T support was clueless.

Gmail error

Hello...
After putting a new ROM on my phone...I'm having a weird issue. First off, I've double and triple checked my settings and they match what gmail requires and how it was set before the new ROM. secondly, all other data services (weather updates, web browsing, phone class, SMS, etc.) are working perfectly.
But if I try to send an email or manually send/receive, my phone pops out a message from my data connection that says "cannot connect: cannot connect with current connection settings. to change your connection settings, tap settings." and then provides a settings link and dismiss button. The rom used the auto config for ATT which seems to have gotten everything else working as expected, but I simply cannot send / receive email.
If i login to gmail directly from opera, everything works fine - but i cannot receive updates right away - slightly annoying.
Where it gets even weirder is the gmail java app will not download or send messages either.
Does anyone have any idea what may be wrong? Would this be a rom specific issue - or is a configuration for my phone wrong?
Thanks in advance everyone
hate to bump...but just curious if anyone else has experienced anything like this.
thanks.
I'm assuming when you typed in your Gmail address, Windows stated it found the setting and configured everything for you. The problem is Windows configures your Internet connection to be "The Internet". Deep inside the Gmail settings their is an option to change this to "MEdia Net". This may be your problem.
Go to MENU, then TOOLS, then OPTIONS, then click on GMAIL. Then click on EDIT ACCOUNT SETUP, then NEXT 4X, then ADVANCED SERVER SETTINGS. Then change THE INTERNET to MEDIANET. Then some more dones, and nexts, and finish. Hopefully this is the problem for you.
I've had similar problems and got to the point where I suspect it is something to do with ActiveSync.
I could receive emails, but not send emails, unless I deleted my account and reset it up again (not ideal). I started to realise this happened after I had connected via USB to certain connections, i.e. not a charger and not a computer, for example a USB car charger. In these situations the message would pop up asking me what I wanted to connect as: ActiveSync, External Harddrive or whatever the other option is.
It seems to me like the phone wasn't getting the right message and was then getting itself very much confused.
Deleting the account and resetting it up helped. Eventually (last weekend) I have Hard reset.
I'm also careful about which USB connections I now use.
Don't know if this provides some insight or use?
UPDATE: THis just happened to me again and I should point out that I don't use gmail, it's my own domain mail hosted by EasySpace. I suspect the problem is HTC Touch Pro though. I have been listening to music on my Touch Pro with a USB multi connector (3.5mm + power + other USB) connected. Wrote an email and it wouldn't send. Disconnected the cable, still wouldn't send, stopped all running apps (Messenger, ActiveSyn, Windows Media), restarted Messenger and did a send receive. This time it worked.
For me this is definitely a dodgy ActiveSync issue.
Additional gmail problems
I've also had email problems using GMail. I originally set up my gmail account as a pop account (I have my own domain forwarded there) and wanted it to reflect my address as my domain. It originally connected and started downloading the emails. Then the account vanished! The emails are still there and taking up the first account slot in my TF3D, but when I go to accounts it is not listed. After a hard reset I restored with PPM backup and it placed the emails back in there, but still no account listed. I also can't open the emails, I just see the envelope icon with the preview of the last message downloaded. I've since added gmail as IMAP, but also had trouble with that in not being able to send emails. I deleted the account and then added again (IMAP) to try and by-pass the auto setup the phone does for GMail, but still no luck. What's worse, it's added this addition to the 3rd little envelope icon in TF3D, so now I have 1. Non-functioning account 2. Empty 3. Current IMAP
Anyone know where this data is stored so I can at least go clear out the first 2 slots so the current account being used will be the first one in the list? Also, anyone figure out the fix for sending emails? I'll try the advanced setting change from The Internet to MediaNet and see if that works. It's rather pointless having the emailing picture phone that you can't email pictures from!
Changed 'The Internet' to MediaNet, still no go on the sending.

GMail Issues

I have 2 identical Fuzes, both have been upgraded to NATF's 2.2. One is working just fine, but one refuses to send email to a GMAIL account. I've checked the settings and it can get mail just fine, but can't send. Does anyone knoe of any problems with GMAIL and the Fuze?
For my Gmail account to send emails, I had to:
In the email tab, select accounts ->accounts -> Menu, Options -> select Gmail -> edit account setup-> next,next,next -? Advanced Server Settings -> Require SSL for Incomming and Outgoing email checked.
I think that should fix your issues, the "Auto configuration" got everything fine except for that settings...
double check the email account in question to see if pop3 access has been enabled, its in the gmail options (log in to your gmail account via pc and check it).
I had this problem yesterday and it could be the same.
Apparently there's a bug in WM6.1 that if the server doesn't answer once, it cycles to a blank server name. There's a fix out for it.
http://www.microsoft.com/downloads/...2E-D2DD-44F2-86E5-1E53AAD7FB7A&displaylang=en
I orginally fixed the problem by deleting the account and re-making it but this is supposed to be a permanent fix.
Switching to SSL didn't help. I'm using IMAP vs POP but I'll check that.

manual email setup

Hi..I have a Blackstone with an email problem Is there a way to turn off outlooks "auto" settings? Im trying to get yahoo mail working (the payed for verison) with pop3. However when I setup the account in outlook it automatically detects yahoo settings for the free version and Im unable to change from IMAP4 to POP...someone suggested manual setup but I cant figure it out. Ive also tried making an account like @yaahhoo.com then going back and changing but it will not allow the original email to be changed. Any help appreciated.
THANKS!!
on the second page of "setup E-Mail" should be the field "try to get e-mail settings automatically from the internet"
try to unmark this and now you can add your settings manually....

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