Uninstaller/uninstall??? - General Questions and Answers

Hi Everyone,
I have recently installed the .cab version 1.2.4 of Smart Protect to my HTC Touch HD, however when I came to uninstall it, which I tried by entering the password "123456" to the programs built in uninstaller, this was unsucessful as it gave me an error message.
So I went to settings, system, remove programs and tried from there (it didn't ask for a password). This cleared the application from the programs menu, although now when I start the phone it gives me an error securityservice.exe cannot start... or something along those lines.
Basically I'm just asking for an uninstaller/instructions to manually uninstall, here is a list of some of the processes that I believe this program might be using: rapiclnt, SmsCommand.exe, NK.exe BTW I dont know for sure but I've never seen these processes running before so I suspect that the program has not completely uninstalled. Also there are still some reg keys (which I dont want to remove without someone with more experience has told me its safe to: HKEY_LOCAL_MACHINE, ControlPanel, Security, SSecure.
Thanks in advance,
Grant.
P.S. I've also posted on the devolopers tread but i haven't had a reply so i guess that the thread is dead.

\windows\startup
and delete the shortcut to it

Thanks for the advice Should I delete the reg key that I talked about in my first post? Because it stores all of the Smart Protect settings, e.g partner number, app password(encrypted), partner name ect...
Again thanks for the advice, it's much appreciated.
Grant.

Related

Messaging and device lock disappeared from todayscreen

I just noticed that the today items messaging and device lock disappeared from my today screen on my Atom. I would like to get them back. anybody know how? The don't show up in start>setting>today>items however, they are visible in the registery (and enabled) and visible with memmaid.
Please let me know if there is an other solution than to hrad reset my device.
Thanks in advance
there are limits of how many today items you can have
forgot how many
but the today item list is limited to 13
if you remove some in the reg the ones you are missing will show up
in today items
Hi Rul,
The other thing to check in your registry is the value of the Reg_DWord called "Order" for each of your plug-ins. Occassionally my plugins will play hide and seek if I've installed a new one and its default order number clashes with any of the other plugins. They do however still show up in the today settings. I'll post my reg settings so you can check yours are ok and then double chekc that the dll's for each are where they are supposed to be.
Good luck - Mallow1
Oops, forgot to mention that for me I have the Device Lock disabled anyway (so just ref to the other reg settings) as I have it in the sys tray instread to save Today Screen space, thanks to an excellent cab writen by armstrom http://buzzdev.net/component/option,com_simpleboard/Itemid,59/func,view/catid,27/id,17285/#17285 which uses the underlying Device Lock but via an exe which you can then assign to the sys tray using any of the tray launcher programs out there.
Regards - Mallow1
PS I swapped the icon out to be the same as Device Lock (armstrom's exe uses a different one if you happen to go down this route).
Thanks for you reply's.
With the messaging and device lock items I have 13 today items. (now 11 since these two don't show up anymore).
I have checked the Reg_DWord called "Order" and there are no clashes...
Any other solution?
Thanks for the device lock thingy in the sys tray, very useful.
What have you done differently since the last time you could see your missing items? Loaded anything else? Reflashed etc? It may help us track down what has gone wrong if Rudegar's suggestion didn't work and you have no clashes when you checked my suggestion.
Of all your 13 items do you run/ wish to run all of them or are some disabled (and unlikely to be used again). If some are redundnat, did you try Rudegar's suggestion of removing them from the registry?
On a side note, and without wishing to get side tracked or complicate your issue have you tried "MoreTodays" to see if that helps at all if all your 13 items are "must haves" but you are only seeing 11. It allows you to have multiple Today Screens each showing different plug ins. Depending upon how it works it may allow for >11 (or >=13) whatever the formal limit is, plugins to operate. See http://www.jgui.net/moretodays/index.html
Regards - Mallow1
Some of the today Items are disabled, in fact 5 of the 13. So I deleted a couple of them. Still not showing ion my todayscreen.
Well, as far as I know I have installed some programs, don't know exactly which I have installed, so that's not really helping.
I tried the program you've suggested and I can select messaging and device lock. But they still don't show up on my todayscreen.
I think I will have to learn to live with it, which is not that hard though, or I will have to hard reset my device.
Thanks for your help and suggestions.
After you deleted some from your registry did you try a simple soft reset (rather than having to resort to the horror of a hard one)?
yep, did that after every change I've made. No results though.
Sounds basic but have you checked that the dll files concerned are still present. If they are present it may be that a path is wrong in the registry (try adding an explicit path/double checking path matches location), else we can resort to simply replacing them just in case they have been corrupted.
On that last point did you try the Device Lock exe I highlighted. If that works it means that the underlying device lock dll works too (as the exe uses it rather than emulates it) and it is therefore a Today Screen issue we are facing not a corrupted dll.
Now that you removed your unwanted dll refs from the registry, how many Today Items are there left there? I have at the back of my mind that there is also an upper limit to the number of resources WM can handle at any one time (think I recall this causing problems with Wisbar not being able to skin a few things simply because too much was already loaded and the required dll file scould therfore not be used).... but we can save broadening the issues until we've eliminated the simpler more direct ones.
Regards - Mallow1
PS FYI I have 9 Today items in my registry and 7 that are enabled. If you delete your unused 5 items out of 13 that would at least bring you down to within the same range loaded in my registry and we could eliminate the "number in registry" from the list of possible issues.
Ooh, another quick one to try (I use it when I have items checked in the Today settings that have failled to show in the Today Screen), is try running this little app which simply refreshesd the Today Screen. See if your missing items appear afterwards.
Regards - Mallow1
Mallow1 said:
Oops, forgot to mention that for me I have the Device Lock disabled anyway (so just ref to the other reg settings) as I have it in the sys tray instread to save Today Screen space, thanks to an excellent cab writen by armstrom http://buzzdev.net/component/option,com_simpleboard/Itemid,59/func,view/catid,27/id,17285/#17285 which uses the underlying Device Lock but via an exe which you can then assign to the sys tray using any of the tray launcher programs out there.
Regards - Mallow1
PS I swapped the icon out to be the same as Device Lock (armstrom's exe uses a different one if you happen to go down this route).
Click to expand...
Click to collapse
Hi, i love your today screen! Tidy but functional! Could you please tell me what apps/plugins etc you've got going on there?
Hi fuel925,
Thanks. There's something like 30-40 packages making up the entire screen and functionality. Rather than clutter this thread with an off topic reply I'll see what I can knock up and post in a separate thread to give you an insight and post a link here afterwards.
Regards - Mallow1
Hi fuel925,
Just follow the link...http://forum.xda-developers.com/viewtopic.php?t=46855&highlight=forgot+mention
Regards - Mallow1
Hi. Mallow1
I've tried everything, nothing is working. I rest my case. Thanks for your help anyway.
regards,
Rul
Hi Rul,
Sorry to hear that. I've heard that theAtom has had a chequered start. Sounds like hard reset time (and I did hear somewhere that since so many of the early Atoms were having problems that an updated ROM had been relased quite quickly post launch). If yours was an early one you may find searching or checking for the updated ROm and reflashing helps (I want to say I think I saw this with respect to Aussie Atoms but can't swerar to it).
Anyway. Good luck - Mallow1
When I got my Atom I imediately put the "leaked" ROM on it. So it is not the case of an old ROM or something.
I just noticed that it is not showing the smartdailing plugin from the Treo 700w I just installed on it. So I guess there is something seriously wrong with the today plugins.
Regards, Rul

Removing programs from the phone

The problem I'm having is that when I go to settings > system > remove programs, it only lists the first 11 programs that I've installed myself, so I cant see / remove newer programs since they are not listed there.
The programs (all cab files) were installed through usb via active sync.
Is there a tweak or a registry setting that can be used to keep that program list updated and show every program installed.
If not, how can I uninstall a program completely from within my phone itself ?
I'm trying to avoid uninstalls through active sync.
I wish I had an answer for you. I have been looking for an Installation Monitor, Registry Monitor, Filesystem Monitor tool for a long time now but I don't think there is one out there. What an Installation Monitor essentially would do is monitor any cab that you install and create a log of what that cab added/modified. That way, when you come to uninstall it you could perform a FULL uninstall and it would truely bring your device back to what it was before you installed the cab.
There are many of these types of tools for Windows XP/Vista but I haven't seen anything for WM6. Also there may be some limitations as these installation logs could be quite long. Regular Windows software such as "Advanced Uninstaller Pro" and they seem to do a good job.
I wish there was one for WM6 because everytime I install something and don't like it and remove it, it seems to leave hundreds of files lying around. I hate that...
The closest thing I have seen to an uninstaller program that goes beyond the standard Windows uninstaller is SKTools. It has an option to perform a "deep scan" for installed programs and it attempts to remove all files that that cab added and revert all registry keys back to their original state. I am still testing it out on Windows Mobile Emulator. It looks like if the original cab didn't create an installation log, WM doesn't know it got installed.
I just experienced this for the first time myself, although I have about 20 programs in my remove programs list. Opera 8.65 doesn't show up in the list of installed programs, even though it is there and still works. I was trying to uninstall it from main memory and try it on the storage card but I guess I'll have to hard reset to really get rid of it. Any other ideas?

Installing MyOffice software

I'm having a nightmare getting this software to work - I have got as far as installing the software and entering my registration details. I can get my account name up and a list of mine / my colleagues diaries, however none of the diary information will refresh.
I have tried to uninstall myoffice to try a fresh reinstall, but for some reason I cannot remove it completely. When I do this, I cannot find the myoffice software, but when I reinstall it there is not a prompt for registration details and I get exactly the same problem again - the list of my colleagues but nothing but blank diaries. When I refresh the diaries, it goes through the motions and says 'refresh complete', but there is no information in the diaries.
Anyway - my question is; how do I 'completely' remove this software so I can try a fresh install? Using the remove software function clearly isn't removing the previous registration details I entered. Any ideas?
Cheers!
James
Same as windows... search the registry and delete all related keys
An easier (and more useful in the future way): Get yourself a copy of MemMaid or SKTools. Re-install the app again and uninstall it via MM or SK.

Missing file errors.

Whenever my phone wakes up from a sleep or I end a phone call, three error messages pop up saying that I'm missing three different files.
Yesterday, I installed some weather apps to try out, but I forgot to backup my regs. So when I uninstalled them, they must not have cleaned up too well and still try to run!
Three errors are:
Cannot execute \program files\Outerdepth\KPWeather\KPWeather.exe
Cannot execute \program files\nrg\chomeminiweather\weather.exe
Cannot execute \program files\nrg\chomeminiweather\monitor.exe
I searched the registry and found some registry entries in the Mort process key. Deleted those. Error still persists.
There is nothing in startup like these. No program files to look for because the folders aren't there.
I just want my phone to go back to normal. Preferably without hard reset.
Please help this fool. :'(
EDIT:
Forgot to say, I'm using a Samsung Omnia i910. Upgraded to compact.net framework 3.5, if that is relevant.
Perhaps this would be more appropriate in each packages
thread?
EDIT:
Please refer to these links respectively
NRG Miniweather App: http://forum.xda-developers.com/showpost.php?p=3582908&postcount=792
Outerdepth Weather App: http://forum.xda-developers.com/showpost.php?p=3582982&postcount=132
Done with it.
I just decided that it was better to hard reset the phone. The trouble and hours I spent on this weren't worth it, and I just wanted to get back to enjoying my phone.
Maybe these posts will get some sort of exposure and have the problem solved so the next person can find it.
I went the same route and hard reset the phone as well. Oh well!
try reinstalling them and then uninstalling them using SKTools
oh.. and then perform a cleanup using SKTools
still..
.. after using SKtools on a Polaris (uninstall, cleaning up, in normal and safe mode, you name it) I still get the same annoying message.
is there any solution to this?
thanx
alex.
That annoys me totaly. SKTools don't fix the problem. I only could fix it with a dummy exe file. But don't have tested it. It would be nice if the coder of
NRG Mini Chome Weather 1.2.1 + Monitor BJ Version.cab
Click to expand...
Click to collapse
gives us more informations how to uninstall completly.
Never saw an app like that. No registry key, no startup files, but annoying error messages.

Empty programs list... Crap...

Hey guys,
Today I noticed that my installed programs list under settings is empty. Did some research on the forum and found out that multiple users have had the same problem, mostly on other devices. Couldn't find a thread on the Raphael forum, so I thought I might aswell post it.
Some users state that screwed up policies are the sources of this problem. Could one of you post his/her registry settings under HKLM/Security/Policies/policies so I can compare to mine? I'm using the stock rom of the Dutch T-Mobile MDA Vario IV.
Oh yeah, while you do that, please make sure that you've disabled your device lock. Since if I start taking over your policies, my device will think I'm using a security code too. Not useful when I want to backup my stuff and hard reset when this policy thing fails... (Read that of from some user here on the forum).
Or does anyone know another fix rather than a hard reset?
Thanx!
Rahza
EDIT: No need for your input anymore, I just gave in and hard-resetted my Raphael. If anyone of you ever gets an empty list in the "add/remove programs" screen, the problem is in the databases. I found out after installing a backup after the hard reset --> all my installed programmes were gone in "add/remove programs". I hard-resetted again and in the backup file, I unchecked "restore databases" and everything worked fine.
Hope some of you finds this info useful.

Categories

Resources