Touch screen not responding to touch after water damage - Touch Pro, Fuze General

Hi guys.......
need urgent help......
recently my i went to goa and my touch pro got wet on a beach, as it was in the pocket.....
it hardly came in contact with water for 2-3 seconds.....
it was automatically switched off......i dried d phone n tried switching on.......nothin happened.......
searched on net........did hair dryer trick and subsequently put it for 30 hrs in rice and woaaooooo it switched on.....
bt my happiness was short lived as i realized touch screen was nt responding to any touches !!!!......all hardware bottons r working properly.......
i removed screen protector also and did soft resets as well.......bt no success....
i also went to align screen using short cut (vol up n centre button), but still no responses to touch .........
so ne suggestions...............afraid to do hard reset, as phone wil be stuck on align screen..........or shud i still hard reset using welcome.not......
P.S. - i m frm india and here touch pro r nt covered thru ne insurance or warranty.....so repair (expensive) s d only way out

kingjack said:
Hi guys.......
need urgent help......
recently my i went to goa and my touch pro got wet on a beach, as it was in the pocket.....
it hardly came in contact with water for 2-3 seconds.....
it was automatically switched off......i dried d phone n tried switching on.......nothin happened.......
searched on net........did hair dryer trick and subsequently put it for 30 hrs in rice and woaaooooo it switched on.....
bt my happiness was short lived as i realized touch screen was nt responding to any touches !!!!......all hardware bottons r working properly.......
i removed screen protector also and did soft resets as well.......bt no success....
i also went to align screen using short cut (vol up n centre button), but still no responses to touch .........
so ne suggestions...............afraid to do hard reset, as phone wil be stuck on align screen..........or shud i still hard reset using welcome.not......
P.S. - i m frm india and here touch pro r nt covered thru ne insurance or warranty.....so repair (expensive) s d only way out
Click to expand...
Click to collapse
Unfortunately, the only way to be sure its not a hardware failure would be to hard reset.
You may want to flash back to your stock ROM as well.
remember you can always flash from your SD card in bootloader mode.

Bruce Inman said:
Unfortunately, the only way to be sure its not a hardware failure would be to hard reset.
You may want to flash back to your stock ROM as well.
remember you can always flash from your SD card in bootloader mode.
Click to expand...
Click to collapse
Yes. I agree.
You should definitely hard reset it. And if it still doesn't work you'll have to repair it. Anyway...I don't think you want to get stuck with a non-touchscreen touch pro because you won't be able to use it the right way...

bedobela said:
Yes. I agree.
You should definitely hard reset it. And if it still doesn't work you'll have to repair it. Anyway...I don't think you want to get stuck with a non-touchscreen touch pro because you won't be able to use it the right way...
Click to expand...
Click to collapse
i used the welcome.not n hard reset it wth memory card inserted.......
bt still touch screen nt working..........
Hard resetting without memory card makes it stuck on align screen......
gav it fr repairing a week ago......HTC service guy told tht navigating panel (just below d pad) is shorted n damaged......he cudn't get d part till now n s still clueless on wen can he find d part n replace it....
HTC Service s**ks in India
ne idea on wht s d approx cost of navigating panel (all connections to touch screen go thru it).....
too mad n frustrated.....wthout my TP for more than 2 weeks now

Same Problem Here
Little bit of water from my gym water bottle. Device took over night to dry so that the screen started working, but the touch screen is not working. I don't know if it just needs more time to dry or what.
any update here besides replacement?
Don't want to bother with hard reset for many of the same reasons.

Related

My PDA screan has lost some sensitivity. Everything else is working order...

So I have a pda (xda) Orbit 2, it’s from O2. While I was at Glastonbury 08 towards the end of the festival I found that I couldn't unlock the phone. I.e. you would press unlock (bottom left button) and then confirm that you want to unlock the phone. This is the standard way to unlock the phone normally. So the problem then was that it had the unlock at the bottom at the left but you can't click on it :s. Ok it was the last day so I just thought it'll work by the time I get home just leave it turned off. Got home charged it worked perfectly.
Now I’ve that problem once since then. Fixed the problem the same way. Plugged it into the mains bobs your uncle it fixed it.
This time its different I have tried everything. Soft reset, taking about the battery, charged it fully and let the battery die out complete. Nothing will get rid of this problem I just can't unlock my phone. I can still receive calls but can't read text's emails. Very frustrating. If people haven't got clues its off to 02 flash the phone loose everything then tell me they have no idea what is wrong with it. Hell I can flash the phone myself O another key factor is i know the screen still has sensitivity becuase when i touch the screen a similar screen to that of the unlock screen comes up, only without the unlock button.
Anyway any thoughts anybody?
ok Chang phones touch screen
ok i think your phones touch screen is gone plese chang the touch screen
lol, easily said. That would be a rather large pain i have to say cheers for the reply though
Incase i didn't make it clear everything on the screen is fine. I thought maybe i had aligned my screen some how just very very badly.
bro,
bro, we r here to give solutions not pain or fellings
Thanks
[email protected] Rules
of which i fully appreciate. But changing an entire screen is a pain which ever way you look at it.
no not changing the entire screen
bro you need to chang the only touch panel not the screen, screen and touch panel r the diffrent T.P is mounted on screen and you can chang it withc good hardware guy.
Thanks
[email protected] Rules
well lets hope the warranty cover's this. Either wise my silly insurance will have to

Did my touchscreen die?

Hello everyone,
Today i installed my parrot bluetooth carkit. And after i connected a couple of times my phone became unstable.
So unstable that i'm not able to tap the screen.....
I don't know what happened due that i have hard resetted the phone a couple of times and even switched from m-rom to energyrom 3.0 with the same results.
Only one thing that was strange is that the touch pro start up screen with the red characters in the right bottom.
That after i flashed m-rom to energy rom that the touch pro characters in the middle were still different like the way that are made in m-rom. With the addition : powered by m-rom
So this means that the phone doesnt format his core
Help please give me any advice.
UPDATE:When backlight is dimmed, it will be bright if i touch it once. Afterwards it will maintain the same.
I have tried several roms and tried to restore my SPL aswell, without any results till now.
I'm getting desperate now. Due that i stays in the screen of ALLIGNMENT, so i'm really not able to start up anything from now.
Have you dropped your device recently?
Try flashing a stock/shipped rom and hard-reset when after flashing the rom when you get to the "Tap here to set up your device" screen.
I have a OIL spot in the screen when i keep it in bright light.
This could be occured when the phone was inside my bag during my beach visit.....
I guess the phone turned liquid by the sun....
Does somebody ever experienced the same issue?
fone_fanatic said:
Have you dropped your device recently?
Try flashing a stock/shipped rom and hard-reset when after flashing the rom when you get to the "Tap here to set up your device" screen.
Click to expand...
Click to collapse
I have a oil spot, and the raster of the phone with little dots in visible in the ligt.
I have made a repair order at HTC.
Which didn't satisfy me at all!
They told me that it is not covered by warranty. I was shocked, this will cost me around 70 euro to fix, and my shop warranty is still valid. So i called the shop to explain this.
And they said if this is not caused by a user, we will change the phone, but first we what to have a diagnose from HTC.
So i decided to let HTC pick up my phone . They will have a repair time of 5 up till 10 days.
That's fair, but i'm not really happy with this situation. Because i think that the screen is the most harmful component. And this means that if this part fails that my phone becomes obsolete.
I will post my conclusion after i got my phone repaired.
I will return to the STOCK spl and the original rom just for warranty purposes.
dont tell them that you spilt anything on it or dropped it. Although they will be able to tell if there is water damage to the device you might get lucky and they won't notice.
Now is the oil spot from leaving it in the sun or suntan lotion getting in the device?
fone_fanatic said:
dont tell them that you spilt anything on it or dropped it. Although they will be able to tell if there is water damage to the device you might get lucky and they won't notice.
Now is the oil spot from leaving it in the sun or suntan lotion getting in the device?
Click to expand...
Click to collapse
Nope nothing happened at all.
Thats the strange thing about this situation.
I was in the shadow of the sun and the bags were only filled with clothes. So it didn't drop or something else.
I was able to use my phone during the day.... and was getting more unresponsive during the time that went by.
So i will not accept any blame of myself, due that i have a warranty of 1 year from the factory which will not cover your display :S
But also have the store warranty... So i told the store that i will return the phone if there are any costs.
The store told me that they will wait on the diagnose of HTC which i have sent it to myself to reduce the time.
If the diagnose tells that it's not my fault, then i can return my phone probably.... He couldn't promise it due that i want to see the diagnose first.
So I will wait on HTC's conclusion.... And i'm afraid that they will try to blame me for it....
They better not I will be a pain in there arses
Hello, I have exactly the same problem. After flashing from energyrom 3.0 to Aurora, a few hours later, i couldn't get my phone out of lock. (slide a button to the right or left on your touchscreen)
I tried a soft reset, but the phone started up with the same locked screen. So, i tried a hard reset. From that moment on i got stuck at "align screen". I ve flashed several times with several ROM's but nothing. (by the way, whatever rom i install, the first screen always says: Energyrom by NTGZ28)
I used the trick to paste welcome.not on the micro card, to bypass the align screen. That works, but the touch screen doesn't work. I 've removed the protection of the screen, but that doesn't make a difference either. My device didn't fall, came into contact with water or anything that could harm the thing. Oh, when the backlight is dimmed, the screen reacts to tapping it. Please help me out ??
resolt the issue. Because of a lot scraches (spelled ok?), i removed the protective screen. When i put the new screen on, everything worked !
hivesnl said:
I have a OIL spot
Click to expand...
Click to collapse
i had does as well and then touch screen stopped working..
had to replace digitizer, unfortunately had to replace LCD screen and digitizer at the end (was not able to separate digitizer from LCD)

HTC Touch Pro gone black!! (Problem)

Greetings!
Today my phone dropped of the desk and closed...i powered it on again vibration was working but screen was black!I tried my old lcd same thing...
For what part should i search t find or it's pointless...??
probably a hardware problem,the clue that the software works that it vibtrates,ry and buy a new scren or go to a shop to fix it
I've change screen i tried my old one(touch(digitizer) problem)..so i think this ( cgi.ebay.co.uk/Keypad-PCB-Flex-Cable-HTC-TOUCH-PRO-T7272-/320597490986?pt=UK_Mobiles_Accessories_RL&hash=item4aa5197d2a ) will solve the problem...
PS: Cant post link cause of forum restrictions.
Hello Dimgr
I lost my Touch Pro last month ( MB gave up) other part are perfectly working. As HTC service center said MB is gone i got courage to look inside deeply.
Therefore i can can the link is NaviCap assembly which is noway handles screen.
What i can guess i could be BD Slide
I though it would be that cause the screen connects with navikey.My phone hit the floor with the screen and keyboard was on!(i cant explain it sorry for my bad english :/) Any other suggestions??I dont want to rip my phone .
Just one day my TP stopped responding to touch, everything else working.
After few days screen went black, but phone was starting Navi key were glowing while charging, even phone was getting detected by PC.
I gave my TP to HTC service center they said Mother Board has gone & it was costing almost a new phone.
So i decided to sale the parts.
I sold Navi key to one of member on this forum only & its working perfectly, this confirms my doubt that Navi key is not the bug in your case as well.
Three things could have happened.
1. The best scenario is the jolt from the drop just dislodged the ribbon cable connecting to the screen. Resolution: Reseat ribbon cable on screen and on body of the phone (requires to open the phone)
2. The screen simple is busted and needs to be replaced.
3. The motherboard got busted and needs to be replaced.
1. The phone is open i even tried another screen all ribbon cables are checked :/
2. The screen seems to be ok... I dont think that both screes are faulty!!!
3.R.I.P. Htc touch pro...
My situation was same & HTC service center concluded that motherboard is gone.
So i believe your motherboard is also gone & this means there something which stops working after physical.
Because after my phone stopped responding to Touch i gave some shock with a hope that it may help in case of loose connection, but next day screen gone black.

[Q] PLEASE HELP! Phone in water and now stuck at boot logo.

Hello.
Yes, today morning I did a really stupid thing, I let my phone fell in the water. I immediately took it out and opened the back removed the battery and cleaned everything. After like 5 minutes i put the batttery on and switched it on. The phone booted but it said no signal. I tried playing music on it and i saw that water had seeped into the speakers (Music wasnt loud). I shut down and removed and let phone dry for sometime. then now when i try to switch it on it is stuck on samsung bootlogo. I am stuck It does go into download mode though. I really dont want to take any other stupid step. REALLY need your help here community.
Thank you in advance.
Lostboy2909 said:
Hello.
Yes, today morning I did a really stupid thing, I let my phone fell in the water. I immediately took it out and opened the back removed the battery and cleaned everything. After like 5 minutes i put the batttery on and switched it on. The phone booted but it said no signal. I tried playing music on it and i saw that water had seeped into the speakers (Music wasnt loud). I shut down and removed and let phone dry for sometime. then now when i try to switch it on it is stuck on samsung bootlogo. I am stuck It does go into download mode though. I really dont want to take any other stupid step. REALLY need your help here community.
Thank you in advance.
Click to expand...
Click to collapse
looks like ur mother board is busted!!...did u try the hard reset button ??...The Galaxy SL has a hard reset button between the camera lens and the speaker
1)Open the back cover
2)Check between the Camera Lens and the speaker
3) There is a hard reset button which is a small cavity
4) You will need two people for this.. Keep that cavity pressed with a pin
5) Keeping it pressed use the download mode combo- Volume down + Home + Power pressed.
6)Wait and try it a couple of times and your phone will enter download mode
7)Flash to a stock firmware
hope it works...
and for water in the parts of speaker n all try keeping the phone in a dry rice bag for some hours...
It did go into download mode. I flashed stock rom but its still stuck at the samsung galaxy GT-I9003 logo. I have no idea what to do!
Electronics and water is nothing good. I'm sorry but I guess you did not wait long enough and now your motherboard is damaged. A case for the service center.
Ouch, You should NEVER turn it on before at least 24 hours.
That's your mistake.
Which f/w did u have before the incident and which firmware you tried after the incident...
My bad
I was too panicked and I just couldnt resist to see if my phone was working or not.
I guess il have to take it to the service center now.
And I was on ddkp3 before and then after the incident i flashed xxkpe. It didnt work.
They would get to know that ur device has been in water...
So they wont do it for free...
And if and if they couldnt get to know abt ur incident then u r a lucky guy...
You should have waited for the water to evaporate by using hair blow (not to hot) or waiting for it for about 1 day. I was like OMG 5 minutes? Sorry pal.
Lostboy2909 said:
I was too panicked and I just couldnt resist to see if my phone was working or not.
I guess il have to take it to the service center now.
And I was on ddkp3 before and then after the incident i flashed xxkpe. It didnt work.
Click to expand...
Click to collapse
Goodluck! tell them it went into bootloop or sumthing... i think they dont fix damaged phones because of getting wet... the service center techniians told me that when i brought mine... until now it is still there, but its fixed... the my mom said they change the int memory from 4 gig to 16! i dont have time to get it yet so ill leave it there foor a while

Unresponsive Touchscreen

Some weeks before my sg3 got drenched a bit(I went to a beach & sg3 was in my pocket). Now its touchscreen is acting weird. Sometimes it works just fine, sometimes not.
Anyways all hard buttons are working. I tested soft keys in CWM recovery. They failed to work on recovery sometimes, so that means it is not a ROM problem. I reflashed CM7 twice. Problem remained.
I noticed, in moisted weather, it becomes unresponsive.
Any suggestion or trick/tweak or fix?
i_rnb said:
Some weeks before my sg3 got drenched a bit(I went to a beach & sg3 was in my pocket). Now its touchscreen is acting weird. Sometimes it works just fine, sometimes not.
Anyways all hard buttons are working. I tested soft keys in CWM recovery. They failed to work on recovery sometimes, so that means it is not a ROM problem. I reflashed CM7 twice. Problem remained.
I noticed, in moisted weather, it becomes unresponsive.
Any suggestion or trick/tweak or fix?
Click to expand...
Click to collapse
The connection between the input circuitry and the board must hav got shortcrcuited as sea water contains salt;;thus giving rise to unresponsive soft keys n touch screen..
Even i had dropped ma G3 into a bucket of water...The same thing happend....
I dint go to the service centre rathr i googled it..
Landed on a reliable solution...
Just chck it out..
Steps to take if u drop ur fone into water
The rice trick worked for me !
Let me know if it works 4 u as well...
i_rnb said:
Some weeks before my sg3 got drenched a bit(I went to a beach & sg3 was in my pocket). Now its touchscreen is acting weird. Sometimes it works just fine, sometimes not.
Anyways all hard buttons are working. I tested soft keys in CWM recovery. They failed to work on recovery sometimes, so that means it is not a ROM problem. I reflashed CM7 twice. Problem remained.
I noticed, in moisted weather, it becomes unresponsive.
Any suggestion or trick/tweak or fix?
Click to expand...
Click to collapse
^AFAIK, there isn't any other option but to replace your touch panel. And trust me, I'm telling this from my experience. I faced the exact same problem a little over a year back. The touchscreen as well as the soft keys would occasionally behave weirdly. I even tried a few fixes that I found on the internet (like putting it in a bowl of uncooked rice for a few hours, etc..), but to no avail.
So finally I gave up and went to Samsung Care. Although my phone was still under warranty back then, water damage wasn't covered under it. The guy initially demanded 1.5k to replace the touch panel, but after a l'il pleading, he agreed to do it for free.
Anyways, so I'd suggest you to simply walk into the nearest Samsung service center or your local mobile repair wala and get it replaced. Initially they might demand ~2k, but try bringing them down to around 1.5k!
Hope that helps.
When my sg3 fell into the water i quickly put it in a jar full of rice and it sucked out all the moisture from the phone...
Sent from my GT-I5800 using xda app-developers app

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