Database Info

'un-aligned screen??

Since some time I have this problem that when I turn on the Pro I have to 'unlock' the device. At the bottom on the left you tab the screen to unlock and next you tab the rightside of the screen somewhere half way and than it should 'unlock'. But it seems that my screen is not aligned and when I touch the right side I can see the screen 'light up' on the left side.
After unlocking using the keyboard I can touch the right side eg the 'X' to close the phone but instead I get the start menu. If I touch the 3 on the phones softkeys I get a 1.
Any idea is welcome.

hard reset, so you can align the screen at the beginning...
or use your keyboard to navigate to start->settings->system tab->screen and run "align screen"

my 8525 keeps constantly unaligning
and the fact the touch pro might not come to att for a while cause i already have the white screen problem and now this

lbhocky19 said:
my 8525 keeps constantly unaligning
and the fact the touch pro might not come to att for a while cause i already have the white screen problem and now this
Click to expand...
Click to collapse
The 8525 (aka hermes) has been known since first release that some device will have screen alignment problems, I personally sent my TyTN back to HTc europe a few weeks after i got it (August 2006) and the screen alignment issue was fixed, something to do with gaskets around the touch screen expanding??
Ive sent my Raphael back after 20 days because the LED behind the "Send" key stopped working, but im getting my replacement back some time this week.
There are ALWAYS problems with HTC devices but that doesnt make me love them any less
Advice to the OP: if the device isnt working correctly get it RMA-ed for a replacement/repair, these are expensive devices and you shouldnt settle for anything faulty

I'm having the same problem as mrvanx
i've been digging in the registry and found
HKEY_LOCAL_MACHINE / HARDWARE / Touch / calibrationdata with a numerical value
is this where the screen cailbration data is stored and has someone looked at this? Kinda n00b with this and could'nt find anything related to this on the forum. Could use some help, cuz this constant un-alignment thing is driving me nuts.
Maybe someone knows a base value that's close to perfect alignment, if there is such a thing?
thanx

Hello everybody.
My Touch Pro got a bad touchscreen, the center part is dead.
So when I want to allign my screen, I can't get past the center cross.
I can allign my screen but then I have to tap all crosses slightly on the right.
But now everything is missalligned.
So could someone post me his/hers CalibrationData from the registry?
It needs to be from a Touch Pro/Raphael..!
It located at: HKLM/HARDWARE/DEVICEMAP/TOUCH/CalibrationData
It would really help me out!
Thanks..

rebtel said:
Hello everybody.
My Touch Pro got a bad touchscreen, the center part is dead.
So when I want to allign my screen, I can't get past the center cross.
I can allign my screen but then I have to tap all crosses slightly on the right.
But now everything is missalligned.
So could someone post me his/hers CalibrationData from the registry?
It needs to be from a Touch Pro/Raphael..!
It located at: HKLM/HARDWARE/DEVICEMAP/TOUCH/CalibrationData
It would really help me out!
Thanks..
Click to expand...
Click to collapse
Maybe it helps
Here the data from my Touch Pro
"484,499 789,175 790,815 185,818 186,174"

theclueless said:
hard reset, so you can align the screen at the beginning...
or use your keyboard to navigate to start->settings->system tab->screen and run "align screen"
Click to expand...
Click to collapse
I had the same problem. Where-ever I touched the screen, only the left side of the phone highlighted.
After the re-alignment, it worked !!
Bad thing : I have to do it every 2 days :-(
And yes : I'm using my phone A LOT !!!! (It's just a part of me (Am I becoming nuts ?))

Screen alignment problem correlated to high temperatures?
Hi guys,
Since a week I've had problems with my screen alignment all the time. Sometimes the touchscreen worked fine, sometimes it was completely off. Re-aligning it in settings worked most of the time. Soft resetting worked too sometimes.
But today the problem just went away. I started thinking and came up with the idea that sunny weather and high temperature may induce this problem, since the problem started when it was great weather here. And it magically went away today, which is a rainy day (with moderate temperature 15-20 C).
Could any of you confirm this? Are you living in a warm environment? Does the problem go away when in an airconditioned space? (Mine did)
Rahza

Rahza said:
But today the problem just went away.
Click to expand...
Click to collapse
you phone case, does is have magnet lid?

Att Fuze black screen need help please! Not a bad flash issue.

Hi all,
I am at my wits end on this problem if anyone can offer any adivice it would be greatly appreciated. So let me give a recap of what has occured thus far. The water damage tag for some reason turn pink thus i am unable to get warranty exchange. I am pretty certain that the phone has never been expose to any water of anything of that sort, but i do live in houston, tx so might be humidity or what not that cause the tag to turn. Anyways.
1. This all started after i flashed RRE 5.2 RC3. Initially after a successful flash everything seem normal and fine. Then next morning i woke up to a frozen screen with many verticial lines running up and down the screen was almost unreadable. Initially i thought it was a bad flash or just random lock up. I did a hard reset and tried to enter the bootloader. Black screen, it does seem like the backlight is coming up but nothing on the screen. I can hear the phone power on and boot successfully into windows. Activesync connects i can browse the contents of the phone.
2. After flashing to stock att rom and stock htc roms same symptoms. So at this point i am thinking crap bad LCD screen. so I ordered both the digitizer and lcd screen for good measure. I replaced them hoping that a bad LCD was all. replaced both screens and i powered on the phone. same problem. black screen. The phone still powers on and boots into windows. Activesync still connects and i cna still reflash the phone.
3. I work extensively and do both desktop pc and notebook repair. I am not new to dealing with small electronic repairs. but at this juncture i am unable to identify the cause of hte malfunction. i am hoping maybe some of the gurus here might be able to shine some light on the subject.
Thanks in advance for any help.

I would have followed the same approach; your description makes it sound like it might be some kind of backlighting issue at first read. I'm inclined to think it might be a cold connection (bad connector) on the main board.
Silly question, what happens if you power up the phone with the keyboard exposed?
*EDIT* Not sure if you have been here yet: http://www.mikechannon.net/
Cheers,

i just tried to power up the phone with keyboard exposed. Powers up the same as with the keyboard hidden. Still boots up fine but black screen. I already have the service manuel dowloaded. i have checked around with several repair places both local and on the web. Seems like no one has any parts for the att fuze/touch pro gsm except for the lcd and digitizer and a speaker.
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable. i have contacted htc about doing a possible repair and they want wayyyy too much for just a main board repair almost $400 USD.
Anyone have a bricked/ non working touch pro they would like to sell ? =P

fkoong said:
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable.
Click to expand...
Click to collapse
Could be a bad ribbon cable ... and firmly pressing around the front/back of the unit shows no change?

pressing the phone front and back show no changes to display. in a very dark room I can see that there is light emitting from the display but its just the screen is not displaying anything visable. this occured both before and after i changed out the screens. I'll do another visual inspection of all the boards to see if there is any bad resistors burnt out circuits etc.. but i didn't notice anything mentionable during my first 2 inspections. Maybe 3rd time is the charm.
Thanks for all the feedback thus far Hilaireg it is quite appreciated. All this venting has at least made me feel 1000% better than after i replaced my lcd and still same problem at least i don't feel like a complete idiot!

Sorry I couldn't be of much help ... you've done all the steps a seasoned hardware person would do.
Do post back to let other folks know if you get it back up and running.
Cheers,

you have a pm fkoong.

I have possibly the same problem. Phone got wet, dried it out for 2 days (in a container of rice). Phone worked but had "water marks" on screen that disappeared after two days and everything was fine for about 2 weeks. Then one day (happened to be humid misting rain eve in Charleston) the screen is blank (hint of backlight only). A soft reset and it seems OK for about 1hr, then blank again. The hard resest screen displayed OK (readbale text etc), but didnt work. But as I write this, I retry to document it results correctly and the NATF ROM is reloading and the screen works! We will see how long!!
Well.. not that long, the end of the ROM load and it went blank again, seems like a video driver problem. The Press VoluP to boot does show some red artifact.
Trying hard reset again (No SIM no uSD)
The NATF v4.4 loads and gives me the Tap screen, Align Screen, stylus, loads customization, opera, tf3d, then loads a bunch of files under ...... and then the screen goes blank again, seem like what happened last time, so Ill try loading a fresh ROM copy... later

HTC TOUCH P3452 Touch screen not working

Hi guys,
I have HTC Touch GSM P3452, its touch screen not working for a last one week.I had did soft reset and Hard reset but no use.
I had read the Alignment problem fix thread but i can edit the registry in my phone using mobile registry editor(write access denied message, i had got).
how to make my touch screen work.Help me out soon...

negaboys said:
Hi guys,
I have HTC Touch GSM P3452, its touch screen not working for a last one week.I had did soft reset and Hard reset but no use.
I had read the Alignment problem fix thread but i can edit the registry in my phone using mobile registry editor(write access denied message, i had got).
how to make my touch screen work.Help me out soon...
Click to expand...
Click to collapse
If it is defect, you can replace your touchscreen for low costs. I paid 20 euro's for my new touchscreen. You also need an T6 torx to open your mobile.

negaboys said:
Hi guys,
I have HTC Touch GSM P3452, its touch screen not working for a last one week.I had did soft reset and Hard reset but no use.
I had read the Alignment problem fix thread but i can edit the registry in my phone using mobile registry editor(write access denied message, i had got).
how to make my touch screen work.Help me out soon...
Click to expand...
Click to collapse
Get a new digitizer on eBay, fairly cheap and easy to replace. Can get one to match your housing color. Less than 20 Euro for sure.

thanks for reply back soon..
there is no way to recover my touch screen??

any technical way to recover my touch screen, techies help me out...

I don't seem how you could 'repair' it. I think it is broken or not. Or the connecter is not in the right position. If so you must open up your mobile either way. I think it's best to just replace the touchscreen it also removes the scratches if you have those. And it's very cheap.

thanks cywood.. its not broken, just it stops working..

negaboys , the same thing just happened to me too. I run the tweaking applications here - doing the HD Tweak and Kaz TD2 instructions only. Then rebooted my AT&T Tilt. After the Titl started, the touch screen no longer worked. And when I went into the utilities to undo the changes I had made, but the applications require a touch for you to use them.
I am really stuck.

digitizer
i thinks it is less effort and much easier to replace the touch screen. its called digitizer. if u r in india ull get it for rs300/-. changing it is extremely easy, just google and search for videos on htc screen replacement. it took me just 45 minutes to open my htc and change the screen.

jagooch said:
negaboys , the same thing just happened to me too. I run the tweaking applications here - doing the HD Tweak and Kaz TD2 instructions only. Then rebooted my AT&T Tilt. After the Titl started, the touch screen no longer worked. And when I went into the utilities to undo the changes I had made, but the applications require a touch for you to use them.
I am really stuck.
Click to expand...
Click to collapse
in your case, it will probably be fixed with a hard-reset.

jagooch said:
negaboys , the same thing just happened to me too. I run the tweaking applications here - doing the HD Tweak and Kaz TD2 instructions only. Then rebooted my AT&T Tilt. After the Titl started, the touch screen no longer worked. And when I went into the utilities to undo the changes I had made, but the applications require a touch for you to use them.
I am really stuck.
Click to expand...
Click to collapse
use mymobiler using that u can control ur mobile thru ur computer google for it

praveen_y76 said:
i thinks it is less effort and much easier to replace the touch screen. its called digitizer. if u r in india ull get it for rs300/-. changing it is extremely easy, just google and search for videos on htc screen replacement. it took me just 45 minutes to open my htc and change the screen.
Click to expand...
Click to collapse
Hi Praveen,
from where u got the digitizer...? was it original?
mine also stopped working two days back. I am in chennai and just heard that HTC has opened a new service centre here so maybe i can try out my luck there.

negaboys said:
i recovered my touch screen..
i have wrote here http://www.negablog.co.cc about how i recovered my touch screen without replacing digitizer.
Click to expand...
Click to collapse
could you please give the exact link where you have mentioned about it?
Thanks

crapula512 said:
in your case, it will probably be fixed with a hard-reset.
Click to expand...
Click to collapse
The hard reset fixed my problem. I also had corrupt files on my microSD card, so I formatted it as well.
Its amazing how many problems that look like hardware issues are actually software/file system issues.
For those who jumped right to "replace the screen" as a solution, I believe you need to rethink your troubleshooting strategy, as you'll convince people to spend time and money performing a fix action that doesn't work.

mohitsapru said:
use mymobiler using that u can control ur mobile thru ur computer google for it
Click to expand...
Click to collapse
That is a great program! I've heard of it before, but never thought I would need it. It looks useful for getting screen shots from your mobile device as well.
Thanks!

repeated screen alignment problm
hi guys,
a month back my elfin screen stopped responding,after searching threads,i foundout that the digitizer was dead so i replaced it .touch response came back,but now every few mins i have to align the screen to have proper response.i m using onyx6.5 /mikys/ahen roms of latest build.and lower part of screen was not responding for touch some times,so to align screen was not possible as start button was in lower part in newer builds,so im starting roms of older builds in them start button is at top,where i came somehow reach screen alignment page.i m not able to find what is wrong wth my device??whether the digitizer was not working properly???
is there anyone who faced similar problm??any one there to help me out????

cant able to bypass alignment screen?
go here http://www.negablog.co.cc i had wrote about how to bypass the screen alignment screen,

change a new screen

Solution
Okay, I've just had this problem with an HTC Touch, and I think this works with any HTC that has a "digitizer" rather than an all-in-one touchscreen (I think newer phones have digitisers).
I'm not sure if this will always work, but I've just done it - sometimes the inactive touch screen is "broken" because the layers are stuck together (so the phone can't tell where the touch is, hence unresponsive). With mine, I looked at the screen side on and could see a kind of "oily" patch in the light.
The solution is to get masking/gaffa tape - the very sticky brown one. Stick it down on the screen/digitizer and then keep pulling it off - this pulls the layers from each other. I kept repeating this lots before it worked - and in the end I pulled the top layer completely off (I think you should pull from the top of the phone, as the layers need to be attached at the bottom of the screen/digitizer). Once it pulled away, I gently lay it back down (after panicking!!) and hey presto it started working again.
Good luck!

Orbit 2 White Screen need help.

Hi all.
I recently came into the posession of one of these awesome devices.
my only problem is that when turned on, the screen comes on but is just pure white.
the device seems to boot up ok as you can hear all the noises in the background, also the digitizer works as the backlight comes on when you touch the screen and you can hear windows mobile clicking away.
could this be the lcd thats broken? or could it be an issue with the mainboard?
anyone have any ideas? or have had the same problem?
i just dont wanna go out and buy a new screen to find out thats not the problem lolol.
(btw i have tried hard reseting multiple times and that dosent seem to be the problem)
thanks all.

Um how du know that you have HR properly if you cannot see the screen, or can you see it on the HR screen?
Also if you can can you see the bootloader, and have you tried a different rom, never know it may work

heya chris, thanks for the reply.
reason i know it has hard reset ok is i used a htc touch next to it to guage where the setup screen (screen calib etc) buttons were and tapped on the digitizer unitll it got to the main screen and reset itself after customisation (took friggin aages to do that lol)
then managed to fudge it to get media player running by using the arrow buttons etc.
sayin that what combo of buttons do youse to HR. ill give it a try if theres another way ;-)

For me its ok and windows key, the one beneath the send and end keys
Then when booted it will say "blah" and press send to restore. Press send then it will take about 15 seconds or so to restore then it reset's and boots up again.
To do the bootloader its the camera button and reset, but i dont know if thats helpful if you cant see the screen!!
Um is it still under warrenty if so go that route and if not try taking it apart and then try to see if any of the screen connectors are loose i think that someone has done this already on here with pictures if you want some help with it.

tried the hard reset again and still met with the same white screen. dang...
as for warranty, its an ex business phone i got through my work so no warranty, and i have since stripped it down 3 times to look for faults.
have tried slotting the ribbon cable in and out of its socket and had no luck.

hmm i would say maybe new motherboard or screen, which you prob already know by now.
Apart from that im out of ideas as to what to say would be a solution for the problem with it or how to fix it without replacing parts

cheers for all your help chris.
i think ill just have to take the dive and order a new screen.
god i hope its the screen lol

Touch Screen Stops Responding - All Else Works

Anyone else who owns a Touch Cruise have their touch screen just stop functioning altogether? I came back to use my phone which was just sitting in the car and the touch screen no longer works...Obviously this did not happen due to being dropped, though it was a little warm nothing unusual by any standard.
All the hardware keys work, everything else...just the touch screen is dead. Has anyone else had this happen and if so were there any steps to reviving the screen or was replacing it an option, if so what did you do?

Free Man said:
Anyone else who owns a Touch Cruise have their touch screen just stop functioning altogether? I came back to use my phone which was just sitting in the car and the touch screen no longer works...Obviously this did not happen due to being dropped, though it was a little warm nothing unusual by any standard.
All the hardware keys work, everything else...just the touch screen is dead. Has anyone else had this happen and if so were there any steps to reviving the screen or was replacing it an option, if so what did you do?
Click to expand...
Click to collapse
I had this problem with mine, it was just to send it to their lovely repair center through the dealership since I still got my Warranty, they exchanged the front panel, witch senses the touching. Depending on where in the world you live you should be able to by a separate one, or get it repaired by them. I hope it solves for you...

Thanks, I am well out of the 1 year warrant and in the US, which is not even where this phone was originally warranted so there is no chance of that.
I believe the cost of repair outside of warranty, and the time it would take that I would be out of my phone would not be worth it. I am hoping that I could purchase a replacement screen and repair it myself...Anyone have any direction here to do so?

Let me clarify something in regards to the malfunction. The screen itself is still visible and I can see everything as I would normally on a fully functioning lcd screen...The screen simply does not respond to any touch!

Touch Screen stop
hi i install the wwe-hero-3g and it stop it say"Tap the screento setup the windows" my phone is a at&t 8525 so what can i do.

i have the exact same problem. makes the phone useless

Hi try getting into the screen set up, ie where you tap the screen on first boot. You can use the program "mymobiler" to operate the screen through the computer.
Hope this helps!!

Same ****..
Have the same silly situation. Can´t even install the above program as it is impossible to respond "yes" to question about installing.
Have just ordered a replacement digitizer from this source:
http://www.chinaontrade.com/advanced_search_result.php?keywords=htc+digitizer&categories_id=
Don´t know if I will be able to fix it and I have also ordered a new Iphone as
I´m getting tired of all the problems with my loved Touch Cruise.