Hi all.
I recently came into the posession of one of these awesome devices.
my only problem is that when turned on, the screen comes on but is just pure white.
the device seems to boot up ok as you can hear all the noises in the background, also the digitizer works as the backlight comes on when you touch the screen and you can hear windows mobile clicking away.
could this be the lcd thats broken? or could it be an issue with the mainboard?
anyone have any ideas? or have had the same problem?
i just dont wanna go out and buy a new screen to find out thats not the problem lolol.
(btw i have tried hard reseting multiple times and that dosent seem to be the problem)
thanks all.
Um how du know that you have HR properly if you cannot see the screen, or can you see it on the HR screen?
Also if you can can you see the bootloader, and have you tried a different rom, never know it may work
heya chris, thanks for the reply.
reason i know it has hard reset ok is i used a htc touch next to it to guage where the setup screen (screen calib etc) buttons were and tapped on the digitizer unitll it got to the main screen and reset itself after customisation (took friggin aages to do that lol)
then managed to fudge it to get media player running by using the arrow buttons etc.
sayin that what combo of buttons do youse to HR. ill give it a try if theres another way ;-)
For me its ok and windows key, the one beneath the send and end keys
Then when booted it will say "blah" and press send to restore. Press send then it will take about 15 seconds or so to restore then it reset's and boots up again.
To do the bootloader its the camera button and reset, but i dont know if thats helpful if you cant see the screen!!
Um is it still under warrenty if so go that route and if not try taking it apart and then try to see if any of the screen connectors are loose i think that someone has done this already on here with pictures if you want some help with it.
tried the hard reset again and still met with the same white screen. dang...
as for warranty, its an ex business phone i got through my work so no warranty, and i have since stripped it down 3 times to look for faults.
have tried slotting the ribbon cable in and out of its socket and had no luck.
hmm i would say maybe new motherboard or screen, which you prob already know by now.
Apart from that im out of ideas as to what to say would be a solution for the problem with it or how to fix it without replacing parts
cheers for all your help chris.
i think ill just have to take the dive and order a new screen.
god i hope its the screen lol
Related
So I have a pda (xda) Orbit 2, it’s from O2. While I was at Glastonbury 08 towards the end of the festival I found that I couldn't unlock the phone. I.e. you would press unlock (bottom left button) and then confirm that you want to unlock the phone. This is the standard way to unlock the phone normally. So the problem then was that it had the unlock at the bottom at the left but you can't click on it :s. Ok it was the last day so I just thought it'll work by the time I get home just leave it turned off. Got home charged it worked perfectly.
Now I’ve that problem once since then. Fixed the problem the same way. Plugged it into the mains bobs your uncle it fixed it.
This time its different I have tried everything. Soft reset, taking about the battery, charged it fully and let the battery die out complete. Nothing will get rid of this problem I just can't unlock my phone. I can still receive calls but can't read text's emails. Very frustrating. If people haven't got clues its off to 02 flash the phone loose everything then tell me they have no idea what is wrong with it. Hell I can flash the phone myself O another key factor is i know the screen still has sensitivity becuase when i touch the screen a similar screen to that of the unlock screen comes up, only without the unlock button.
Anyway any thoughts anybody?
ok Chang phones touch screen
ok i think your phones touch screen is gone plese chang the touch screen
lol, easily said. That would be a rather large pain i have to say cheers for the reply though
Incase i didn't make it clear everything on the screen is fine. I thought maybe i had aligned my screen some how just very very badly.
bro,
bro, we r here to give solutions not pain or fellings
Thanks
[email protected] Rules
of which i fully appreciate. But changing an entire screen is a pain which ever way you look at it.
no not changing the entire screen
bro you need to chang the only touch panel not the screen, screen and touch panel r the diffrent T.P is mounted on screen and you can chang it withc good hardware guy.
Thanks
[email protected] Rules
well lets hope the warranty cover's this. Either wise my silly insurance will have to
My screen worked fine earlier today, then out of the blue went dark. It is as if the backlight is set at a permanent low setting. I can barely make out what is on the screen. It is not totally black, but it is by no means easily visible. I have not made any reg changes or application installs that I did not previously have.
Please help. This particular device was an insurance swap out made in November. I have tried hard resetting, and nothing. It is still a very dark screen--even the initial TMo boot screen is dark.
I am running Jaguar 3.1 by NTS.
PLEASE...help. I would very much appreciate any insight. Is my screen fried? Is it able to be fixed?
Thanks in advance.
akashastrega said:
My screen worked fine earlier today, then out of the blue went dark. It is as if the backlight is set at a permanent low setting. I can barely make out what is on the screen. It is not totally black, but it is by no means easily visible. I have not made any reg changes or application installs that I did not previously have.
Please help. This particular device was an insurance swap out made in November. I have tried hard resetting, and nothing. It is still a very dark screen--even the initial TMo boot screen is dark.
I am running Jaguar 3.1 by NTS.
PLEASE...help. I would very much appreciate any insight. Is my screen fried? Is it able to be fixed?
Thanks in advance.
Click to expand...
Click to collapse
you can try the prog Mymobiler to see if your today screen is really dark (if it´s dark on your computer too, than i think it´s a software failure) if it´s shown normal on your computer than i don´t know, maybe hardware failure...
sorry can´t help more
steph
I have that program too, and didn't even think about that. I will try it and report back. Thanks for the idea.
EDIT
Everything works fine using My Mobiler. I was able to make sure power and brightness adjustments were made-but to no avail. I even flashed a different rom just to rule out rom failure. My screen is still dark. In bright light I can barely view the item, and that is with some serious squinting.
Could it be my screen needs replacing, or is this a bigger issue like the mobo? If you suspect the screen only, could you please suggest where I can get a replacement screen?
This sucks big time. I love my Wizard and really do not want to move to an inferior device (like a "regular" cellphone, or the Wing--which is what insurance would swap me with).
PLEASE HELP ME FIX MY WIZ!!
I remember a long time ago...
akashastrega said:
I have that program too, and didn't even think about that. I will try it and report back. Thanks for the idea.
EDIT
Everything works fine using My Mobiler. I was able to make sure power and brightness adjustments were made-but to no avail. I even flashed a different rom just to rule out rom failure. My screen is still dark. In bright light I can barely view the item, and that is with some serious squinting.
Could it be my screen needs replacing, or is this a bigger issue like the mobo? If you suspect the screen only, could you please suggest where I can get a replacement screen?
This sucks big time. I love my Wizard and really do not want to move to an inferior device (like a "regular" cellphone, or the Wing--which is what insurance would swap me with).
PLEASE HELP ME FIX MY WIZ!!
Click to expand...
Click to collapse
The first time I have use a Pocket pc in settings I uncheck the square that say "Turn on backlight whena button i pressed or the screen is tapped".. or something, jeje every time I turned on my wizard, it hasn't light jaja.
But I think that your problem is hardware, you need another wizard to change displays... cause if you buy a new display... maybe the failure isfor the motherboard...
Think about it...
+ Que PPC said:
The first time I have use a Pocket pc in settings I uncheck the square that say "Turn on backlight whena button i pressed or the screen is tapped".. or something, jeje every time I turned on my wizard, it hasn't light jaja.
But I think that your problem is hardware, you need another wizard to change displays... cause if you buy a new display... maybe the failure isfor the motherboard...
Think about it...
Click to expand...
Click to collapse
Thanks for your quick responses!!
I was worried that the issue could go beyond just screen issues. Does anyone know a way to troubleshoot something like this? To find out if it is just a screen, or if the MoBo is going out on me...
**Or is anyone willing to sell me their working but no longer used wizard? I can afford about $100 (+shipping costs/insurance) for a used but working device. My hubby is unemployed and I am on disability so right now money is tight.
akashastrega said:
Thanks for your quick responses!!
I was worried that the issue could go beyond just screen issues. Does anyone know a way to troubleshoot something like this? To find out if it is just a screen, or if the MoBo is going out on me...
**Or is anyone willing to sell me their working but no longer used wizard? I can afford about $100 (+shipping costs/insurance) for a used but working device. My hubby is unemployed and I am on disability so right now money is tight.
Click to expand...
Click to collapse
Check ebay, you maybe able to find a working phone for 100 bucks. Gook luck!
have you checked the wiring (flat cable) that connects to the screen.
maybe you just need to replace that. if the screen works, then it is just the LED's that are not responding. maybe just a loose connection, or a broken contact.
Does the keyboard light up?
i think i have the same problem or at least similar.
my screen backlight goes black from time to time when i press the screen "too hard", but that comes and goes.
interesting: i'm using homescreen plusplus (ex-batterystatus) to overclock my cpu with the option "set cpu speed at wakeup" activated. when i turn off my screen with the power button and then turn it on again, in most cases my backlight turns on, too.
but that's to enerving for me to live with that, so i disassembled my wizard and found some sort of black dot on the flat display connector. maybe it has something do with that? and if so, where can i get such a flex cable?
S.V.I said:
have you checked the wiring (flat cable) that connects to the screen.
maybe you just need to replace that. if the screen works, then it is just the LED's that are not responding. maybe just a loose connection, or a broken contact.
Does the keyboard light up?
Click to expand...
Click to collapse
I have the manual--I used it when my usb was fubar'd--but I am a bit intimidated about doing something with my screen. Is it something that can be easily screwed up if I even look at it funny, or can I handle it carefully and not worry that the mere act of touching it will make it explode??!!
Perhaps I am being a bit dramatic, but you get the idea I think.
Do I have to be totally grounded out first? Do I need gloves on? Or do I just rip the dang thing apart and go at it?
Thanks for your help and responses.
akashastrega said:
I have the manual--I used it when my usb was fubar'd--but I am a bit intimidated about doing something with my screen. Is it something that can be easily screwed up if I even look at it funny, or can I handle it carefully and not worry that the mere act of touching it will make it explode??!!
Perhaps I am being a bit dramatic, but you get the idea I think.
Do I have to be totally grounded out first? Do I need gloves on? Or do I just rip the dang thing apart and go at it?
Thanks for your help and responses.
Click to expand...
Click to collapse
You can get an anti-static kit in Radioshack!
Well I don't have a Wizard, so this might not be much help; however, I have had a similar problem with my Touch Elf after installing a new app. The dark screen did not appear until I performed a soft reset and I really started to panic because there was nothing I could do to change it. I could barely make anything out that was being displayed it was so dark. Even when I turn my screen brightness down it was not ever that dark. Just out of luck though I pluged my phone into my computer VIA USB and voila, the backlight came on. I could use my phone again and immediately navigated to my brightness display settings and turned it all the way up (it was set all the way down for some reason). I have not had this problem ever since. I don't know if you have tried this already or not - It was not mentioned in any posts.
Good luck
Rod
Check out eBay for a replacement LCD, I got one last week for € 32,- ($45,-) including the shipping costs.
BUT...when buying from eBay notice the following 2 things:
1) The screens are most of the times used screens with a new (hand-soldered) digitizer on it (but it is done nicely as far as I have seen).
2) Disassemble your Wizard, check if your LCD has a BLACK or a GOLDEN flex ribbon cable at the back.....when you purchase the wrong one, it will not work!
An alternative is just to buy a 2nd hand Wizard for like $70 / $80, buy a new housing for it ($40) and it looks brand new (except for the LCD, most LCD's do have some scratches on it).
A HTC Wizard Service Manual can be found in the Wizard section on the XDA Dev FTP Server (I use it a lot), sometimes when buying a LCD on eBay they will also send you the tools needed to disassemble and reassemble the Wizard.
Good luck!
jozzy said:
i think i have the same problem or at least similar.
my screen backlight goes black from time to time when i press the screen "too hard", but that comes and goes.
interesting: i'm using homescreen plusplus (ex-batterystatus) to overclock my cpu with the option "set cpu speed at wakeup" activated. when i turn off my screen with the power button and then turn it on again, in most cases my backlight turns on, too.
but that's to enerving for me to live with that, so i disassembled my wizard and found some sort of black dot on the flat display connector. maybe it has something do with that? and if so, where can i get such a flex cable?
Click to expand...
Click to collapse
I can furnish you with a flex cable for $15.00, plus $5.00 for shipping. Let me know if you have an MDA or 8125.
Srry title is supposed to say Help with HTC Touch Pro for sprint....it Woke up with a bad case of stupidity
So i wake up 2day and i find that my Sprint Htc Touch Pro's screen is like jumping around like crazy...the touch screen still works and all but it moves around non stop. i can still make out where lets say the all the button are so i can still find my way around the phone but its sooooo annoying. so i pressed the restart button on the botton hoping it would fix it and when is turns back on it just goes 2 a blue screen. so i pressed the button again and now a green screen which soon turns white. pressed again and not its a black screen with the logo Touch pro on the bottom and the red little numbers and letter on the top...(the Touch Pro logo is usually in the middle and the Numbers and letters on the bottom....) so it finally loads up and the screen is still messed up. so i went crazy, i got home from school and i saved all my contacts but coping the Pim file to my 1gb memory card and did the clear storage to once again hopefully fix everything. well it didnt but atleast i still hav my contacts. ha ha...(im laughing so that i dont cry) everything still work though, i can send txt, talk on the phone, and do everything else....but cant see anything cuz he screen is jumping around. and no im not an imbecile and messed up on the modding and messed the phone up...or else it would done this a looong time ago.... so any help will b soooooo helpful. oh and i took out the battery and put it back in the still doesnt fix anything. sometimes the screen stays blue and doesnt do anything...*tear falls on keyboard* lol
have you tried a hard reset?
i did...i went into clear storage and did the whole 1234 and then press yes. didnt do anything beside erase everything and then go back 2 crazy jumping screen....
Any fixes?
Black_Yoshi,
I was wondering if you found any solutions to your "screen jumpiness". I have got the same problem happening on my Touch Pro. Just started happening acouple days ago. Cant put a finger on what caused it, sprint will probably say water damage. I have the TEP except its my 3rd one in 12 months so they will cancel the program..
Any luck? Thanks
Flickering
YOur display is most likely going out. That started happening to my touch pro and with in three days the screen just went black so i took it the the sprint store and they change the screen display
Hi all,
I am at my wits end on this problem if anyone can offer any adivice it would be greatly appreciated. So let me give a recap of what has occured thus far. The water damage tag for some reason turn pink thus i am unable to get warranty exchange. I am pretty certain that the phone has never been expose to any water of anything of that sort, but i do live in houston, tx so might be humidity or what not that cause the tag to turn. Anyways.
1. This all started after i flashed RRE 5.2 RC3. Initially after a successful flash everything seem normal and fine. Then next morning i woke up to a frozen screen with many verticial lines running up and down the screen was almost unreadable. Initially i thought it was a bad flash or just random lock up. I did a hard reset and tried to enter the bootloader. Black screen, it does seem like the backlight is coming up but nothing on the screen. I can hear the phone power on and boot successfully into windows. Activesync connects i can browse the contents of the phone.
2. After flashing to stock att rom and stock htc roms same symptoms. So at this point i am thinking crap bad LCD screen. so I ordered both the digitizer and lcd screen for good measure. I replaced them hoping that a bad LCD was all. replaced both screens and i powered on the phone. same problem. black screen. The phone still powers on and boots into windows. Activesync still connects and i cna still reflash the phone.
3. I work extensively and do both desktop pc and notebook repair. I am not new to dealing with small electronic repairs. but at this juncture i am unable to identify the cause of hte malfunction. i am hoping maybe some of the gurus here might be able to shine some light on the subject.
Thanks in advance for any help.
I would have followed the same approach; your description makes it sound like it might be some kind of backlighting issue at first read. I'm inclined to think it might be a cold connection (bad connector) on the main board.
Silly question, what happens if you power up the phone with the keyboard exposed?
*EDIT* Not sure if you have been here yet: http://www.mikechannon.net/
Cheers,
i just tried to power up the phone with keyboard exposed. Powers up the same as with the keyboard hidden. Still boots up fine but black screen. I already have the service manuel dowloaded. i have checked around with several repair places both local and on the web. Seems like no one has any parts for the att fuze/touch pro gsm except for the lcd and digitizer and a speaker.
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable. i have contacted htc about doing a possible repair and they want wayyyy too much for just a main board repair almost $400 USD.
Anyone have a bricked/ non working touch pro they would like to sell ? =P
fkoong said:
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable.
Click to expand...
Click to collapse
Could be a bad ribbon cable ... and firmly pressing around the front/back of the unit shows no change?
pressing the phone front and back show no changes to display. in a very dark room I can see that there is light emitting from the display but its just the screen is not displaying anything visable. this occured both before and after i changed out the screens. I'll do another visual inspection of all the boards to see if there is any bad resistors burnt out circuits etc.. but i didn't notice anything mentionable during my first 2 inspections. Maybe 3rd time is the charm.
Thanks for all the feedback thus far Hilaireg it is quite appreciated. All this venting has at least made me feel 1000% better than after i replaced my lcd and still same problem at least i don't feel like a complete idiot!
Sorry I couldn't be of much help ... you've done all the steps a seasoned hardware person would do.
Do post back to let other folks know if you get it back up and running.
Cheers,
you have a pm fkoong.
I have possibly the same problem. Phone got wet, dried it out for 2 days (in a container of rice). Phone worked but had "water marks" on screen that disappeared after two days and everything was fine for about 2 weeks. Then one day (happened to be humid misting rain eve in Charleston) the screen is blank (hint of backlight only). A soft reset and it seems OK for about 1hr, then blank again. The hard resest screen displayed OK (readbale text etc), but didnt work. But as I write this, I retry to document it results correctly and the NATF ROM is reloading and the screen works! We will see how long!!
Well.. not that long, the end of the ROM load and it went blank again, seems like a video driver problem. The Press VoluP to boot does show some red artifact.
Trying hard reset again (No SIM no uSD)
The NATF v4.4 loads and gives me the Tap screen, Align Screen, stylus, loads customization, opera, tf3d, then loads a bunch of files under ...... and then the screen goes blank again, seem like what happened last time, so Ill try loading a fresh ROM copy... later
I'm not sure if it's lag or what, but my phone screen won't come on. I think it's a ribbon that was disconnected or something though. For about a few hours if I were to press power to see the lock screen, all I saw where a bunch of rainbow static. Then I powered my phone on and off because nothing would work and now it's jut black! Does anyone know what's wrong? I can't boot into clockwork so I don't think it's a rom problem. Does anyone know the problem or have any idea to fix? Anyone I should ask specifically?
maybe water? even having my phone in the bathroom while i take a shower cause me that
It's not water, I never bring my phone close to place with water :/
can you boot into the screen where there are 3 droids with the skateboards? (i not sure whats the name)
I think I can boot and my phone still works, because it still rings when someone calls and it still vibrates when someone text it, but I just can't pick up or reply (because the screen won't come on). I should be able to boot into that thing, but I can't anything :/
well bro sorry i cant help you :/ maybe it could be the screen,the ribons or somethings loose. did it fell?
aznangel1408 said:
I think I can boot and my phone still works, because it still rings when someone calls and it still vibrates when someone text it, but I just can't pick up or reply (because the screen won't come on). I should be able to boot into that thing, but I can't anything :/
Click to expand...
Click to collapse
Seems like either broken ribbon that connects the screen to the "motherboard', or dead screen itself. That's exactly how 1 of my phones died (it was too complicated to disassemble and fix it myself)
But once I had similar problem with my TP2, the screen first become unresponsive to any touch, and then it went just black after restart (and every next restart). However all keys did work.
Hard reset somewhat helped, the screen actually came back, but it was still stuck on setting up Windows Mobile (if you know WinMo: the part where you calibrate touchscreen), apparently "touch" part of the screen didn't work.
I thought it is ribbon or screen assembly, but since all the keys worked I flashed another ROM and what do you know: all problems went away. It worked fine for as long as I had it. I never figured out what caused it/was the problem.
koete said:
well bro sorry i cant help you :/ maybe it could be the screen,the ribons or somethings loose. did it fell?
Click to expand...
Click to collapse
MT4GS said:
Seems like either broken ribbon that connects the screen to the "motherboard', or dead screen itself. That's exactly how 1 of my phones died (it was too complicated to disassemble and fix it myself)
Click to expand...
Click to collapse
Yea I think that's the problem here. I think I'm just going to borrow a friends mt4gs to use and navigate recovery and do a back up and just buy a new one and restore. Thanks for all the help guys