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I decided to write this review to warn others from dealing with paypal, they have charged me before completing the registration process, and after charging me they have asked for me to fax them extra documents that I don't have, I told them that I don't have that documents, and I asked them to find an alternative way, they replied stupidly asking the same question, I called them and wasted my money on international calls, every one of their rude employees gave me different answers. at the end I asked them to close my account, they refused, they said that the cannot close the account neither they can activate it if I don't send them the faxed papers. Simply they are either stupid or they were stealing me. I still couldn’t get my money back, but I had to cancel my credit card because they had a continuous access on it, and that cost me allot also. There should be a law to watch such companies...
You watch your money, and don't trust those companies that call themselves as a company for your own security; it is a company that will have a full access to your credit card... I lost much with my registration trial with Paypal (www.paypal.com) be careful from this company.
Not my experience. I had to fax them papers on my credit card, if I remember correctly. But that wasn't a problem after that. I think it was a bank statement. I use PayPal almost every week to buy from eBay.
perhaps its because you live in what is considered quite a dodgy country by many others?
all ive had to do with paypal, and ive been using them for years, is enter my card and bank details online, they performed a chargeback on my account of $1 and i had to enter the reference that showed on my bank statement
Paypal has always worked very well for me. From what I remember, I gave them my bank account information and then they made three small deposits. To verify, I had to let them know the amounts of those three deposits. Now, 100's of transactions later, I am a veteran and still highly satisfied. Sorry you had an unfavorable experience.
Ok... Maybe you had some good experience there, but I advice you all to have a look on this site (www.nopaypal.com) and also you may search Google for other peoples reviews on this issue... in the site I gave here, you will find too many stories that are simillar to mine..
they also say that with paypal things goes fine until you face a small silly problem, then you start to suffer, one of them says, that he sold an item for a specific amount of money and after he recieved the payment to paypal they have limited his account and he cannot get him money from them until now !!
read and see how they deal with people,
if you think that they read those fax papers then you are mistaken, someone says that he faked the papers and faxed them and things went fine, where is the security in that? you can steal a card number and fake the fax paper, the more secure way was the $1.95 decuction and verifying it by the 4 pin number, I did that but they didn't satisfy with it, they are like machines, they Don't have minds to use and think, when I be honest with them and tell them that I don't have such a paper, they reply saying: "we are still waiting for the fax" like robots....
the main problem there is that they are not trained to handle problems, when you have a problem then you are stuck there....
one more important issue that i have mentioned: how come they have charged me before verifying my card, they claim that they limited my account because they cannot verify my account, then what if I stole that card, why did they charge the real owner then? they should have asked for all of the papers they needed then they could start charging, that is really silly, common people search google and have a look on www.nopaypal.com, there are books talking about paypal's cheating, you can read everyday a new story there... if you had a good experience with them then this is not meaning that they are good, it is just you are lucky that you didn't face any problem yet!
Okay, let's get real here.
What documents would they ask for that a card owner wouldn't have? Why don't you have the documents?
The domain name, NoPaypal.com, was registered back in 2001 in order to drum up support for a class action lawsuit. Yep, that person had a bad experience when Paypal was new. The "Bash Paypal Bandwagon" was in full force several years ago. You are a little late.
If I stopped using every service/vendor that someone had a bad experience with, I'd have to stop using everything.
If I go to a restaurant that sucks, I don't go back. Don't run around like chicken little yelling "the sky is falling".
they wanted either a water bill or electricity bill in my name, well my card is not issued from the same country that I am currently living in, I was living there once, but even at that time I was renting a home so the bills were not in my name, and I have no other document to send them in my name, so this is realistic, if you don't like to believe that they are theievs then you are free, keep dealing with them , everyone is free in this life, I just liked to warn the other people and give an advice, so take my advice or leave it, but don't regret later!!
EMU said:
they wanted either a water bill or electricity bill in my name, well my card is not issued from the same country that I am currently living in, I was living there once, but even at that time I was renting a home so the bills were not in my name, and I have no other document to send them in my name
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so you have a bank in a country were you dont live, no way you can confirm your current and previous addresses and you are complaining that paypal wont deal with you!!!!!
good! im glad paypal wont deal with you, if you were to rip me off, what could i do about it? i couldnt find out where you live or where you bank.
wake up, smell the coffee, get yourself a bank and a real address that you own and pay your way in, then maybe, just maybe youll have some financial credibility
jeesh!
dont tell me... you are nigerian and you have $1 200 419 that you need to invest, but your governmnt charges too much tax.........................
:roll:
you people thing yourself something?? huh..
work your mind a little bit, I dont have to give you all the details, dump yourself and deal whoever you like to, I just wrote my experience, and as I said before you are free to get the advice or leave it,
are you working for paypal guys? you appear to be from UK? by the way I am not nigerean and I do not care about you or the companies in your country, if you want to realy talk about ropping people, then read carefully my story and see how paypal took the money before even getting the fax, then what if really I was ropping someone's card? why did they charge him before getting sure? I was ropped by paypal and didn't get my money back yet.... maybe you cannot think wide.. it is your problem, that is why in your country we always hear such stories, but thanks God we don't have much like those stories from local companies, you even didn't use your mind to look at the flag near my name and your wide imagination lead you to nigeria, cool
for your information, my bank is now handling the case with this stupid paypal company, I respect my bank and I am very happy of their fast reaction against what paypal did, I wont be posting any further details about this topic in this forum cuz it looks like the people here are to fight not to get advices and advice others, you could have read it and either propose me a solution for my problem like someone who did in other forum, or you could just close that page, but you prefer to defend paypal, they probably from your way of defending, you are one of them !
Good luck for the good people..
the reference to nigeria was a joke, the clue was in the monetary amount, for someone so concerned about scams, im surprised youve never heard of the "nigerian 419" scam
google it
btw, i know what country your flag is from, i said as much in my first reply when i politely commented on the fact that many businesses in the world may not trust doing business with people from that country, hence the requests for additional verification of who you are.
the fact that you bank in another country and have no id relating to where you live really makes it of no surprise that they dont want to deal with you.
they charged US$1.95....... not exactly fraud of the century is it?
after sending one item paypal says..international shipment
We are sorry for the delay in transferring the money that was paid by Katrina Baral into your PayPal account. We hereby inform you that the money that we are ordered to transfer into your PayPal account (€180.00 EUR) is too Small for us to transfer into your PayPal account due to International Transfer Limit from our PayPal Transfer Department Unit and the new Policy of our PayPal. So the real amount that can reach your account from our PayPal Transfer Desk start from €400.00 EUR upward. we contacted Katrina Baral about this situation to make an additional payment of €220.00 EUR into your PayPal account.
We are happy to tell you that Katrina Baral have made an additional payment of €220.00 EUR into your PayPal account which is already deducted from the buyer account. It's already confirmed and approved by us which means the total amount of €400.00 EUR is approved and it is ready to be credited into your PayPal account TODAY. So we think we can sort the problem out by you sending the Excess Fund. Katrina Baral ask us to tell you to help him send the excess fund of €200.00 EUR to his daughter and use the extra €20.00 EUR for the western union charges and for your transportation.
You are advised now to go to any western union Outlet/Office and send the excess fund of €200.00 EUR to his daughter and get back to us with the western union details so we can verify and get your account credited without any further delay.
If you are an orange customer you can cancel your orange contract as they are changing there terms and conditions. Just need to call and say you want to terminate because of terms and conditions changes and say you recived a text message (which shud have been sent to everyone but i didnt get one). They will try and talk you out of it but cannot keep you on. There are no fee's and you can keep your phone. Once cancelled feel free to take out another contract. Only valid for a couple of weeks so hurry. If this saves you money which it will feel free to donate for my advice. pm me thanx
Unfortunately this is old news ... loads of threads around XDA on this subject.
But for those that don't know ..
Orange sent all their subscribers a text (mine was on the 27th) basically saying your Ts & Cs have changed and details are available on their website.
Most people would ignore this but there is a lengthy thread on Money Saving Expert http://forums.moneysavingexpert.com/showthread.html?t=1825687 that details everyones experiences.
In brief Orange changed the contract so you are entitled to cancel.
At 3pm yesterday (Friday) the legal team at Orange said that the clause did not apply to those who could not show the effective changes in the previous three months i.e. going over their allowances or dialling 0870 numbers.
I suggest that anyone wishing to take advantage of this 'opportunity' reads all the threads on MSE before phoning Orange as there are some things that you can do in advance to assist your cause ;-)
If you still want to donate for old news feel free.
MODS PLEASE CLOSE THIS THREAD.
Come ON.. i know someone has to know how to get rid of this.. Everyone here is pretty smart.. well except me lol.. thanks please help.
Ok.. first i get charged $14.99.. for some stupid **** i didnt subscribe to.. where did it come from IDK!!
I DONT REMEMBER THE NAME OF THIS ONE..
But then i got a little code number to that thing and send STOP.. and it stopped charging me.. OK...
But then i just got this new bill.. now they are charging me another stupid thing for $9.99..!! its this one is called Jumpah Alerts Weather alerts..!!
Wth??? i never did this!!
I AM WITH SPRINT.. I have the HTC EVO..
CAN SOMEONE SHOW ME OR TELL ME HOW TO GET RID OF THIS THINGS??? PLEASE!! THANKS!
That happened to me once, on AT&T. The bill told me I could send a STOP text to a certain 4 or 5 digit number and I did and I ceased to be billed next month. Sucks that it happens but it does. I never sign up for crap like that.
At 4pm on the 25th of every month I get a text message offering the chance to win £1,000 in a FREE quiz and get charged £1.50 to receive it. I have never subscribed to anything so I do not know where they got my number from.
Every month when I get my bill I ring Vodafone and complain and they credit me with the £1.50
One VF that I spoke to told me NOT to text back to cancel as that would tell them that it was a live line and I would get plagued with more of them
It sounds to me like you've wound yourself up in a "spam trap" -- you need to call your local business authority (in the States known as Attorney General) and ask them how you can stop these messages that cost you money. I will warn you though, they will probably tell you just to change your number -- however they will want to take an official record on your behalf of the numbers that are bothering you. You will not have to go to court, but the AG will most likely take some sort of legal action. These "subscription" texters are pretty clever and sending them a "stop" message sometimes can get your number sold to other "subscriptions". I'd ask your carriers if they can change your number and waive the fee (most carriers will if the reason is harassment, which this definitely is). Of course, you'll have to send your friends your new number, but it definitely gives you the advantage of being able to weed out people you don't want to talk to...
I got it resolved.. a tech from sprint helped me.. n he called for me to block THE PREMIUM MESSEGES.. n this bill i didnt get that extra fee from the spam
Sent from my PC36100 using XDA App
Hey guys,
About a month ago (Jan 20 I seem to recall) T-Mobile had an offer where you could get a free upgrade to a G2, only on their website.
My family had three G1s on our plan that were past due for an upgrade, since December, so we jumped at this offer.
We couldn't get the site to work, however, so we called in and a representative assured us that we would be able to get the three phones for free. We would have to call back the next day to do so, though.
After calling back the next day, we received another representative who told us that the offer was an error and shouldn't have been put online. Our response was simple- That's your problem, we agreed with the other representative in good faith and we should not have to pay for an error on your end.
After waiting about a week for that other representative to look at the call logs (which he never found, by the way), he called back and told us that since we've been waiting for so long and he never found the logs, we could have all three phones for free. We already knew there was an upgrade fee of $18 that we would have to pay, that's fine.
Now, a month later, on our bill we have three charges of "One Time charge for Handset Upgrade Revenue" that amount to $199.00 each. That makes our total bill for this month a whopping $1000.
This is far from "free" that we were promised. I am hoping it's a mistake on their end, but if I call them up and they start throwing in all of these excuses and explanations for why a "free" phone isn't free, is there some sort of agency for Customer Fair Treatment or something that we can report them to, or is there legal action that we can take?
Please, if you have any other advice or tips, it is greatly welcomed.
Hope to hear a response.
-Proxin
Sorry to hear about this. I've had a few issues with tmobile in the past 5 years i've been a customer, they've always been pretty good about resolving things to my satisfaction. I'd suggest a few things:
-If you have a twitter account, tweet something about your problem to @tmobile. It might not sound like much, but tmobile has some very active people working on twitter. When i had an issue around a year ago with my minutes and texts vanishing without being used, a tweet was really all it took to get the ball rolling. I got a direct message back within an hour, and recived a call the next day to let me know the glitch was fixed and offered me compensation.
-The Consumeris (consumerist.com) is a consumer advocacy blog. I've seen lots of stories on there similar to what you're dealing with (many from other providers too). From the stories i've read companies such as tmobile pay close enough attention to the site, and are quick to resolve any kind of issues that could result in bad press.
-If all else fails, last i checked tmobile offers a buyers remorse period of 30 days (might be less), if you arent happy with your phone for any reason, you can return it within that time.
I'd reccomend calling them and telling them if the issue can not be fixed you would like to return the phones. Another thing to maybe metion, if you where up for new phones, then your contract must have also been renewed, perhaps this could be considered a breach of contract on their part and you could mention that in a way that suggests you're thinking of ditching your contract over this (just say something like "verizon has the same deal in store").
Hope some of that helps. Good luck!
Honestly, if they can't fix the issue, tell them you want to be transfered to the loyalty department because you want to cancel. Those guys can fix anything. If you still aren't happy, file a claim with the better business bureau.
Sent from my SGH-T959 using XDA App
Agreed, call customer service and get with the "omgtheyregoingtocancelwtf" department and they will likely fix it. That or give the phones back. If they made a mistake they made a mistake, it doesn't entitle you to anything... if they are willing to fix it and let you keep them, then awesome.
More importantly though...
_____$1000 phone bill
_____-$199 G2
_____-$199 G2
_____-$199 G2
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$403 phone bill?!? what the hell?
File complaints with both the BBB and FCC. I had an issue with Sprint not honoring a discount coupon I used when I signed up and kept getting the runaround, but a BBB and FCC complaint led to someone higher up to contact me and get the matter resolved. Based on some google searching, it does appear T-Mobile responds to FCC complaints.
evilgold said:
Sorry to hear about this. I've had a few issues with tmobile in the past 5 years i've been a customer, they've always been pretty good about resolving things to my satisfaction. I'd suggest a few things:
-If you have a twitter account, tweet something about your problem to @tmobile. It might not sound like much, but tmobile has some very active people working on twitter. When i had an issue around a year ago with my minutes and texts vanishing without being used, a tweet was really all it took to get the ball rolling. I got a direct message back within an hour, and recived a call the next day to let me know the glitch was fixed and offered me compensation.
-The Consumeris (consumerist.com) is a consumer advocacy blog. I've seen lots of stories on there similar to what you're dealing with (many from other providers too). From the stories i've read companies such as tmobile pay close enough attention to the site, and are quick to resolve any kind of issues that could result in bad press.
-If all else fails, last i checked tmobile offers a buyers remorse period of 30 days (might be less), if you arent happy with your phone for any reason, you can return it within that time.
I'd reccomend calling them and telling them if the issue can not be fixed you would like to return the phones. Another thing to maybe metion, if you where up for new phones, then your contract must have also been renewed, perhaps this could be considered a breach of contract on their part and you could mention that in a way that suggests you're thinking of ditching your contract over this (just say something like "verizon has the same deal in store").
Hope some of that helps. Good luck!
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Interesting... I don't think the buyers' remorse thing would work, cause we have had the phones for over 30 days... and offering to give them back would be bad on our end because honestly, we love these new phones!
But yeah, the breach of contract you mentioned is a good point. We renewed our contracts so that we could get these phones, and if they take the phones back yet keep us locked in contract, I'm certain that the groups mentioned by the other posts (BBB and FCC) could help us out.
Andrew.Dodson07 said:
Honestly, if they can't fix the issue, tell them you want to be transfered to the loyalty department because you want to cancel. Those guys can fix anything. If you still aren't happy, file a claim with the better business bureau.
Sent from my SGH-T959 using XDA App
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Awesome. It makes me happy that there are companies who are willing to stick up for customers.
Superbovine said:
Agreed, call customer service and get with the "omgtheyregoingtocancelwtf" department and they will likely fix it. That or give the phones back. If they made a mistake they made a mistake, it doesn't entitle you to anything... if they are willing to fix it and let you keep them, then awesome.
More importantly though...
_____$1000 phone bill
_____-$199 G2
_____-$199 G2
_____-$199 G2
-------------------
$403 phone bill?!? what the hell?
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That Does make it look like less, haha. To clarify-
$199 x 3 = 600.00
+ 120.00 tax
+ 250.00 phone bill
+ 18.00 upgrade fee x 3
plus various charges
= $1000
Isira said:
File complaints with both the BBB and FCC. I had an issue with Sprint not honoring a discount coupon I used when I signed up and kept getting the runaround, but a BBB and FCC complaint led to someone higher up to contact me and get the matter resolved. Based on some google searching, it does appear T-Mobile responds to FCC complaints.
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Thank you very much. I hope either or both of these can help if the situation turns into something nasty.
I have to harass them to make sure they apply discounts or whatever, and they tried to wiggle out of my student discount when I activated my line...
Ah well. They're almost half the price of Verizon and my service is pretty good here.
We just called T-Mobile and a representative confirmed it was a mistake and dropped the charges.
We still have to wait until the next billing cycle to see for sure, but I think this has been resolved.
Thank you all for your advice and replies.
Best,
Proxin
uppppppppppppppppppppppppppppppp
yeah ://....happened to me a couple of times there..
I just received a 2nd 128GB SGS6 from my provider. So what would you guys do? Googling experiences from other people who have had this happen to them with my provider returning the phone turned out to be quite a hassle (they want you to pat for shipping!!!!) If I understand the law correctly I can hold on to the phone and holding on to it does not mean I agree to but it. In other words I am not obliged to let them know and just wait for them if they charge me the phone becomes mine and I they must give me back my money. Anyway it's still sort of abusing other people's mistakes a bit....
I'm confused with your situation. You received a second S6 from Samsung as a warranty replacement??
Sent from my SAMSUNG-SM-G920AZ
godutch said:
I just received a 2nd 128GB SGS6 from my provider. So what would you guys do? Googling experiences from other people who have had this happen to them with my provider returning the phone turned out to be quite a hassle (they want you to pat for shipping!!!!) If I understand the law correctly I can hold on to the phone and holding on to it does not mean I agree to but it. In other words I am not obliged to let them know and just wait for them if they charge me the phone becomes mine and I they must give me back my money. Anyway it's still sort of abusing other people's mistakes a bit....
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It looks like you are in the EU, but these are the guidelines for the US. Short answer for here: you are legally allowed to keep it, however the US FTC recommends you write a letter to the sending company notifying them that A) you received it, and B) you are legally allowed to keep it, and that you are sending the letter to notify them of this so they do not bill you for the item. And then it goes on to suggest a fair option, which is allow the sender to pick up the item at their expense.
If your EU laws are the same, you got a free gift!
DevonSloan said:
It looks like you are in the EU, but these are the guidelines for the US. Short answer for here: you are legally allowed to keep it, however the US FTC recommends you write a letter to the sending company notifying them that A) you received it, and B) you are legally allowed to keep it, and that you are sending the letter to notify them of this so they do not bill you for the item. And then it goes on to suggest a fair option, which is allow the sender to pick up the item at their expense.
If your EU laws are the same, you got a free gift!
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from what I understand from the legal mumbo jumbo from the relevant article in dutch law it more or less the same would be the case, but still....
daniel4653 said:
I'm confused with your situation. You received a second S6 from Samsung as a warranty replacement??
Sent from my SAMSUNG-SM-G920AZ
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no a second from my provider. I extended my contract but made a mistake and had that order canceled. Than I reordered, this 2nd seems to be from the canceled order. My contract details show the correct details from the 2nd order. I have received my first phone correctly already 10 days ago
I would just keep it, they probably won't give it to charity.
Give it to me! So that I can use my 32Gb S6 for the development, and your 128 Gb one for personal use! LOL
I think the most practical and honest thing would be to hold on to it until they bill me next month. If the bill me the (subsidised ) price the phone legally becomes mine and rather than going through the hassle of return and refund just keep it for spare or just sell it myself. If they don't bill me I will return it to a Vodafone (which won't accept it going through experience from others ). I can then / have to keep onto it until they arrange pick up or shipping (which they won't )