Related
Hey everyone. I normally don’t post things like this but I wanted to get the word out about problems with Yackie Mobile. I have seen a few people on the boards say they were going to be trying them. I did and am not very happy. The product looks great on the website but it ends there. I placed an order for there most expensive SIM Card. The transaction cleared my credit card account and I waited a week to get a shipping confirmation which never arrived. I called them on the “Customer Service” phone number which is answered by a guy who tells you to email the support department. All I wanted to know is when they were going to ship my SIM to me. He told me at this point they have had many delays in getting SIM cards and could not give me a shipping date. I am very frustrated because customer service won’t help with a refund and support doesn’t reply to their email requests.
He assured me that in the future things like this wont happen because changes are being made. That really doesn’t help me now.
I have since called my credit card fraud department and they have reversed the charge. I know you can’t judge a company by one customer’s experience. I just wanted to give everyone a heads up. If you are thinking about ordering from them you may want to call and talk to customer service and make your own informed decision.
Thanks and I hope this helps International travelers with there SIM card decisions. I did get another brand and am very happy.
You don't give your location. Here in the UK, it is very frowned upon (though not actually illegal) to charge your card account before shipping goods.
Also in the UK, if something is "Yackie" - it means it has a bad taste. I would avoid this like the plague.
Yackie
Update.. Email I got this morning.
Good Morning Mr. Brown,
Let me apologize in advance to you for the inconvenience caused by our shipping delay. Unfortunately at this time, since the order has already been process in the system I can’t refund your Credit Card. I have received the notice for cancellation, and soon as we are able to do the cancellation, we will process your request for cancellation. Again we do apologize. If we have any further question, please do not hesitate to contact us at [email protected].
YackieSupport
TheBrit said:
Also in the UK, if something is "Yackie" - it means it has a bad taste. I would avoid this like the plague.
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Surely you mean "yuckie", "yukky", or "yucky" agree with everything else btw.
kevino said:
TheBrit said:
Also in the UK, if something is "Yackie" - it means it has a bad taste. I would avoid this like the plague.
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Surely you mean "yuckie", "yukky", or "yucky" agree with everything else btw.
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Where I'm from, oop North, in Yorkshire the word is Yacky. :wink:
Here is my story:
http://www.expansys.com/ft.aspx?k=120187
I'm going to send them an LBA tomorrow morning and go the legal route. Disgusting. Totaly ignored and swept under the carpet.
Shame really, as its probably a hardware defect and they could replace the phone and I would be happy.
Use them at your own risk.
Shame to hear this...
Wish you the best in all the process
I have always avoided them...Hope it works out for you.
Wow. That was a pretty piss-poor response from the Expansys employee. I've had trouble with Expansys before but was going to buy through them again (the Touch Pro 2). I'm going to take my money elsewhere though now, pay a bit more, but at least get to deal with someone who doesn't have an attitude.
Jadel said:
Wow. That was a pretty piss-poor response from the Expansys employee. I've had trouble with Expansys before but was going to buy through them again (the Touch Pro 2). I'm going to take my money elsewhere though now, pay a bit more, but at least get to deal with someone who doesn't have an attitude.
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Indeed, very shocking and something I would never tolerate from a member of my teams or company. Here is my response, just in case they delete it:
"Thank you Yoni and Anita. For the record, I have spoken to your sales team, 3 times over the course of the week on the phone and 3 times via email - maybe now you can understand why I am so frustrated? I had the RMA form emailed to me and fully filled out by myself as early as Wednesday however, I was advised that I needed to wait for a response to this Forum post BEFORE an RMA number would be authorised - hence the 2 phone calls and 3 emails to chase this up. I question why its taken a week for this and also why i STILL have not received the RMA number?
BTW, for a period yesterday your main customer services number rang four times and then went dead - i tried this three tmes, with the same result.
Pete, your response is unprofessional and unwarranted. Volunteer, part time, full time or community service, when you respond with that red banner you are representing Expansys and all its employees. If you wish to be rude to a business customer who is clearly frustrated and has been let down by the support process you should first; ensure you are in full receipt of the facts, two; remember you are representing THE company and three be curteous - no matter how rude the customer is. A well trained customer services representative should never be sarcastic, pedantic or patronising. If I was an employee of Expansys who get there monthly rent paid by people like me (and my company) and I had read that response I would not be a happy on how you have spoken to a potential sales lead for many thousands over the next few months.
This clearly demonstrates why using untrained volunteers to help on a support forums is a very bad idea.
edit:
BTW, this "After 10 days products covered under warranty should be returned to the manufacturer for repair or replacement" is in clear breach of the Sales of Goods act."
FINALY got an RMA number now my business account manager is back at work. Can't believe its been such a fiasco.
Good to hear, you got rma number.
Stunning, truley stunning. I have spoken to a few of you over the phone now, each one promising action and nothing. I guess I have no choice but to go the legal route now.
A letter before action will be in the recored post tomorrow afternoon for selling a product which is not fit for purpose under the Sales of Goods Act.
AttorneyCompany said:
Stunning, truley stunning. I have spoken to a few of you over the phone now, each one promising action and nothing. I guess I have no choice but to go the legal route now.
A letter before action will be in the recored post tomorrow afternoon for selling a product which is not fit for purpose under the Sales of Goods Act.
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Attorney? FAIL. UK. Your obviously not very good are you as you would know that you dont have "Sales of goods act" in the US. Your not a good advert.
---------------
Btw, to anyone else reading this thats not a wana-be-lawyer company. I have now spoken with Expansys worldwide MD and I have a brand new unit in the post. The senior management team have now gone some way to restoring my confidence in Expansys.
Monty Burns said:
This clearly demonstrates why using untrained volunteers to help on a support forums is a very bad idea.
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It certainly clearly demonstrates why using the wrong mode of support for a device is a bad idea. As the guy on the forum told you, there was an RMA form on the site. Personally, I would have called for an RMA initially and I would have been calling customer services and not sales as you state you did. Before getting so wound up about it, why don't you take a step back and look at it from a logical point of view? How would a public forum be able to discuss individual faults? For anything that is specific to you such as a return, It's always going to be better to contact the company direct with a phone call or an email, a forum just isn't the place for that kind of thing and to be fair to the guy that snapped at you, you were taking a quite abrasive tone. Maybe you didn't intend it that way, but it certainly came out that way in text.
Ok .... first off why are you getting wound up unless you are PeteGraham?
second, I did phone sales and emailed "enliven". I was told to post on the TECHNICAL SUPPORT forums for them to confirm it was an issue.... note, its a TECHNICAL SUPPORT forum.... thats why i posted my "indivivual fault". I was told that until they said it was an RMA (by Yoni) then I could not return it, does that make it clear?
For your information the head of corporate sales has said to me, and these are quotes, "we dropped the ball on this" and "we made an utter mess of it" and "Roger (the MD) will be performing a complete review of the sales and support process" based on my email conversation and the evidence presented to him.
The sales line who messed up by telling me I needed to post on the forums, the guy on the forums (whether he likes it or not, DOES represent Exanpsys as he comes across in RED) and acted unprofessionaly and insultingly without first knowing ALL the facts.
Get wound up all you like (not sure why? You weren't involed in the drama) but Expansys have now appologised to me and as soon as the MD/Head of Corporate Sales were involved, very quickly replaced the unit - no questions asked. They have now gone a very long way to restoring my faith in them.
Oh and why did I phone the sales line?
http://www.expansys.com/customerservice.aspx#returnfaulty
If your goods arrive faulty or develop a fault within the first 10 days, you can return them to eXpansys for repair or replacement.
Please contact the sales team on +44 (0)161 868 0868 or download this RMA form (click here) and follow the instructions to authorise the return of goods
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And btw, the person on the sales line also emailed me the RMA form at the same time but again told me to post first for an RMA number.
I've also informed them that the "If your goods arrive faulty or develop a fault within the first 10 days, you can return them to eXpansys for repair or replacement" is in breach of the Sales Of Goods Act here in the UK and they are breaking the law - note, this instruction is applied to both consumers and corporate customers.
So, like the guy on the Expansys forums, maybe you should be in full receipt of the facts before posting (oh.... and read the Expansys FAQ for a start!)
Long story short.. I sold a phone on eBay with the original box. However, the phone was replaced twice due to sleep death issues. So it turns out that the phone I had sold IMEI number was different then that of the original sticker on the box. This is normal as when you replace a phone, they don't send you a whole new box, they just give you a new phone.
So my question is.. why would a buyer make a big deal about the box's IMEI number not matching the phone's IMEI number? I can only think that he's trying to re-sell it somehow to make a profit, but can't because the numbers don't match.
His reason is "because customs won't allow phones into Europe without the original box with IMEI numbers matching". Riiiiiiight
Anyone care to speculate? Thanks.
So basically, the buyer is saying customs will take apart the packaging to check the IMEI, and take the phone out to check the IMEI on the back of it? Plus, what about phones that weren't shipped with their original boxes?
The buyer is obviously lying/bsing.
jianC said:
So basically, the buyer is saying customs will take apart the packaging to check the IMEI, and take the phone out to check the IMEI on the back of it? Plus, what about phones that weren't shipped with their original boxes?
The buyer is obviously lying/bsing.
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Exactly. He said he was speaking with the airport and they would charge $30-$40 dollars to get some "copies" of proof of ownership so he wants to be compensated for this in a partial refund. When I asked him for the number to this airport so I could verify this obvious bs story myself.. he all of a sudden had to ask his friend for the number and would get back to me. And still hasn't 5 hours later.
Obviously, he's trying to do something dodgy here and wants to be compensated $30-40 for something that he screwed up on by not making sure the IMEI numbers match beforehand. I just can't figure out what.
if i were the buyer, and all that's true, i'd be saying to myself, 'dang i guess i shoulda checked on this intl shipping stuff first..."
just my own thoughts on the matter though...
i wouldnt expect every seller, especially a person, selling his own phone to know every countries or airports shipping procedures...
Since you said Ebay: I take it this is outside the return period (if you had one/stated no returns). Assuming the buyer is reputable himself: I'd ask for documented proof. Paypal would require this as well so you're just saying him the time before Paypal asks him the same thing. Cause yeah: this is sketchy.
B-Naughty said:
if i were the buyer, and all that's true, i'd be saying to myself, 'dang i guess i shoulda checked on this intl shipping stuff first..."
just my own thoughts on the matter though...
i wouldnt expect every seller, especially a person, selling his own phone to know every countries or airports shipping procedures...
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Very true, although I don't claim to be an expert on such matters.. from what I understand.. customs doesn't actually open and physically inspect packages unless there's something really abnormal/illegal looking on the package. Imagine if customs actually physically inspected every single package that went through Europe on a daily basis. Not at all plausible.
But that really doesn't even matter in this case as he stated that he, himself, was going to Europe with the phone which made this all so much more bs-worthy.
alpha-niner64 said:
Since you said Ebay: I take it this is outside the return period (if you had one/stated no returns). Assuming the buyer is reputable himself: I'd ask for documented proof. Paypal would require this as well so you're just saying him the time before Paypal asks him the same thing. Cause yeah: this is sketchy.
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I did state no returns and yeah I was going to ask him for proof.. but I figured it would be needed anyway if he files a dispute, so I just left that be. I just told him that I'm sorry he didn't verify this all before purchasing as if it was that critical to the sale, he should have made sure before purchasing. I also told him that I could not help any further as the phone works exactly as it should and his only problem is mis-matched IMEI numbers. Definitely sketchy.
J0ESK0 said:
Very true, although I don't claim to be an expert on such matters.. from what I understand.. customs doesn't actually open and physically inspect packages unless there's something really abnormal/illegal looking on the package. Imagine if customs actually physically inspected every single package that went through Europe on a daily basis. Not at all plausible.
But that really doesn't even matter in this case as he stated that he, himself, was going to Europe with the phone which made this all so much more bs-worthy.
I did state no returns and yeah I was going to ask him for proof.. but I figured it would be needed anyway if he files a dispute, so I just left that be. I just told him that I'm sorry he didn't verify this all before purchasing as if it was that critical to the sale, he should have made sure before purchasing. I also told him that I could not help any further as the phone works exactly as it should and his only problem is mis-matched IMEI numbers. Definitely sketchy.
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this was a US to US transaction? i thought you shipped overseas... he doesn't have a leg to stand on... no part of your transaction said anything about what you do with it afterwards... or i warranty this, yada yada... it was no returns... i would imagine your sale outlined the phone in its condition... like you said, he should've inquired about that... he's taking it with him??? tell him throw the [email protected] box away....
B-Naughty said:
i would tell him throw the [email protected] box away....
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Hahaha.. exactly my thoughts. XD And yes, US to US transaction. Then all of a sudden 2 weeks later he needs the original box to match the phone so he can bring it to Europe with him as a gift. Smh. People will make anything up when they screw up instead of just admitting they made a mistake. Oh well heh.
Sent from my Jellybro'd Nexus Prime using xda premium
Unfortunately, eBay and PayPal always side with the buyer. Even if there is a stated "no returns" policy. To make everything supposedly even, they will tell him to ship it back to you, and you will have to refund the original price plus original shipping. You will both be out a little bit. Due to you already paying once for shipping, and him for having to pay to send it back.
Sent from my PG86100 using xda app-developers app
Did you get any receipts or paperwork for the replacements. This may be enough if you can send him those as proof.
Sent from my Nexus 7 using Tapatalk 2
austin420 said:
Unfortunately, eBay and PayPal always side with the buyer. Even if there is a stated "no returns" policy. To make everything supposedly even, they will tell him to ship it back to you, and you will have to refund the original price plus original shipping. You will both be out a little bit. Due to you already paying once for shipping, and him for having to pay to send it back.
Sent from my PG86100 using xda app-developers app
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People have gotten around this. All the buyer has to do is do a chargeback on their CC. Dirty business.
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Thanks ✟
Moving to Q&A
Obviously many people have serious suspicions if this website is legit or it is just a scam, so i decided to start this thread where everyone can share his experience with this seller.
Nice!
Hopefully this site is legit and everyone can get their beloved phones on their hands...
Maybe the buyers can post something like this:
Purchase date:
Order number:
Tracking number: yes/no (no need to post the real tracking number)
Shipment status:
Purchase date:Friday 27 February, 2015
Order number:????
Tracking number: yes
Shipment status:27-02-2015 Information Received (This is not an acknowledgment of the physical receipt of the stated Registered Article)
02-03-2015 Despatched to overseas (Country code: IE)
Will add a bit more here later, watch this space
Did a bit of googling last night and found these webpages that appear to have been copied, the focalprice and everbuying pages are slow to open this morning for some reason, unless its my pc
warranty and return club http://www.club1941.com/-ezp-25.html
warranty and return Everbuying http://www.everbuying.net/m-article-id-16.html
Wholesale club http://www.club1941.com/-ezp-22.html
wholesale Focalprice http://dynamic.focalprice.com/helpinfo?currentCategoryID=31
Terms of use club club http://www.club1941.com/-ezp-21.html
Terms of use Focalprice http://dynamic.focalprice.com/helpinfo?currentCategoryID=12
RMA request club http://www.club1941.com/-ezp-18.html
Return Policy Focalprice http://dynamic.focalprice.com/helpinfo?currentCategoryID=11
About us club http://www.club1941.com/about-us-ezp-8.html
About us Everbuying http://www.everbuying.net/m-article-id-11.html
Legal window club http://www.club1941.com/-ezp-19.html
Legal window Focalprice http://dynamic.focalprice.com/helpinfo?currentCategoryID=45
General webpage construction from here?? I'm no webmaster so not sure how thats done http://www.new-supplier.com/
Re the above apparently the seller has apologized on facebook for copying some webpages so I guess thats ok then, if you say sorry then your not guilty of copyright infringement, But tell me this if they are genuine, why, after spending enormous amounts on their stock over 600 items, all apparently in stock, yet they skimp on their website and pinch other sites copyright material?
How have they come by all this stock?? the bigger established sites seem to have problems getting stocks of the Jiayu S3 3Gb version, but apparently they still hve stocks and still sending them out, and at an amazing price too, and by the way its not just this forum involved theres a couple more HERE and Here from Russia and Poland and I'm sure their are many more around the world where forum users have ordered from this site, and do you know why?? because if you google 'club1941 review' see which result comes at the top of the pile.
XDA is probably the most well known site of its kind in the world it is trusted and has an excellent reputation, and I will wager that many people have seen that review and taken it as gospel, I don't doubt the reviewer's honesty and the review of the phone seems unbiased and detailed, however the glowing review he gives of the website, without any knowledge of their history and integrity I believed has caused many to order from this site, how many of you ordered from club1941 before you saw that members posts on here? and that reviewer has admitted he received payment for that review in the form of a refund of his payment for the Jiayu S3 3 gb that he purchased from clu1941.
I realise that I'm probably p**sing into the wind and most of you will just wait and see what comes in the post, and more will probably order, tempted by the unrealistic prices, as I was.
And I wouldnt be at all surprised if the first few packages to arrive are genuine, that's not unheard of.
I'm not an expert on paypal and their ways, so if you have any queries paypal related please ring them up and ask advice if you go to the contact page in your paypal account there is a free phone number there, that's in the uk anyway.
Some of you probably think I have a chip on my shoulder regarding this site, and you're probably right, I dont like people who try to steal from me, or anybody else, and I'm old enough and ugly enough not to care what people think.
Why have I only put negative stuff here?? because I cant find anything positive, prove me wrong show me something positive about this site that will give me confidence in it
Purchase 26th Feb
Order no 2339
Tracking no RF319086806SG
dispute opened 27th full refund received immediately
Shipment Status 2nd March Despatched to overseas (Country code: GB)
oscarblue48 said:
Will add a bit more here later, watch this space
Purchase 26th Feb
Order no 2339
Tracking no RF319086806SG
dispute opened 27th full refund received immediately
Shipment Status 2nd March Despatched to overseas (Country code: GB)
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Despatched , but full refund? More information, please!
My package sent via nl post just got its status updated to "the item is pre-advised" which means something is flying from China to Netherlands
Yeah. Something is flying for sure an that something may be many,many things.
Seems like they do ship the items.
Judging from the tracking number most likely it's from Singapore.
ivivdim said:
Despatched , but full refund? More information, please!
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He opened a dispute because he felt it was dodgy, even after he got a tracking number
If it isn't a scam, why would the seller accepted dispute immidiatelly without canceling the shippment?
They are so rich that they give Jiayu S3 3GB for free?
TheCityAndTheStars said:
Yeah. Something is flying for sure an that something may be many,many things.
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That reminds me to this:
The guy ordered 3 umi zeros and this was what came in the mail.
That immediate refund although item has been dispatched is really suspicious
oscarblue48 said:
Will add a bit more here later, watch this space
Purchase 26th Feb
Order no 2339
Tracking no RF319086806SG
dispute opened 27th full refund received immediately
Shipment Status 2nd March Despatched to overseas (Country code: GB)
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What happens if/when you receive phone? Should we all start disputes once dispatched?
decayed.cell said:
He opened a dispute because he felt it was dodgy, even after he got a tracking number
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Making refund when there is clear proof that something is already sent sounds to me like pure confession of a scam by the seller?
TheCityAndTheStars said:
If it isn't a scam, why would the seller accepted dispute immidiatelly without canceling the shippment?
They are so rich that they give Jiayu S3 3GB for free?
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Why would the buyer open a dispute after he received a tracking number if the buyer isn't trying to scam the shop?
Have you ever tried going through the Paypal dispute process as a seller? It's a long and painfully drawn out process. The whole thing is completely biased towards buyers. If it was a proper and fair system theres no way oscarblue48 should have been able to open up a dispute after the tracking number was provided. This gives the seller a chance to actually send the goods, and the buyer to assess the goods before any action is taking.
Obviously these guys are new so maybe the shipping guys didn't notify the ordering guys. Hopefully they pick up the error soon enough and oscarblue48 doesn't end up scamming the shop.
elkosith said:
That reminds me to this:
The guy ordered 3 umi zeros and this was what came in the mail.
That immediate refund although item has been dispatched is really suspicious
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3 Umi Zero and they sent him that thing? Oh God that's so sad [emoji27]
Venael said:
My package sent via nl post just got its status updated to "the item is pre-advised" which means something is flying from China to Netherlands
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can you please tell us the order date, sending date
decayed.cell said:
Why would the buyer open a dispute after he received a tracking number if the buyer isn't trying to scam the shop?
Have you ever tried going through the Paypal dispute process as a seller? It's a long and painfully drawn out process. The whole thing is completely biased towards buyers. If it was a proper and fair system theres no way oscarblue48 should have been able to open up a dispute after the tracking number was provided. This gives the seller a chance to actually send the goods, and the buyer to assess the goods before any action is taking.
Obviously these guys are new so maybe the shipping guys didn't notify the ordering guys. Hopefully they pick up the error soon enough and oscarblue48 doesn't end up scamming the shop.
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Seller had number of days to reply his dispute..they didn't do it, they didn't wait, they refunded immidiatelly as they do not care about the "picture" of Jiayu coming @oscarblue48 way. Picture with proper SG track.
IMHO
Because he wants to make money If there are any problems out there, less people will order it...
Guys, there is already the same thread http://forum.xda-developers.com/showthread.php?t=3042199 Let's use it instead of this one.
van_gogh said:
Guys, there is already the same thread http://forum.xda-developers.com/showthread.php?t=3042199 Let's use it instead of this one.
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This one was specifically made to discuss how legit or not legit club1941 is. Also I don't find the price surprising since the official price from Jiayu's weibo account is 899 CNY for Basic and 999 CNY for Advanced http://www.weibo.com/jiayuyt, which would be just under $160 USD for the Advanced
1)
http://www.samsung.com/hk_en/business/business-products/mobile-device/smartphones/SM-G9550ZKGTGY
2)
https://www.flipkart.com/samsung-galaxy-s8-plus-midnight-black-128-gb/p/itmeuggehq2umb7u
https://shop.samsung.com/in/galaxy-s8-plus-128gb.html
I just got the 1st one, but starting to think it was a bad move, I suspect the latter would've been a MUCH better fit for Australian market/conditions, especially should I want to eventually flash to a more localised ROM etc.
Also the G9550 supposedly doesn't have B28-700mhz (though not the end of the world, this isn't to be scoffed-at given the areas I frequent), but on the official product page it does, just freq-check & some other resources say it doesn't. Also seems possible that it's 2G-only on the second SIM, but I think that's unlikely.
The 2nd variant I linked above I don't think (?) has any of these issues, plus it uses the same basic SoC as the Aussie & Int. variants.
Any thoughts and advice on this, are very much appreciated... :good:
jalyst said:
1)
http://www.samsung.com/hk_en/business/business-products/mobile-device/smartphones/SM-G9550ZKGTGY
2)
https://www.flipkart.com/samsung-galaxy-s8-plus-midnight-black-128-gb/p/itmeuggehq2umb7u
https://shop.samsung.com/in/galaxy-s8-plus-128gb.html
I just got the 1st one, but starting to think it was a bad move, I suspect the latter would've been a MUCH better fit for Australian market/conditions, especially should I want to eventually flash to a more localised ROM etc.
Also the G9550 supposedly doesn't have B28-700mhz (though not the end of the world, this isn't to be scoffed-at given the areas I frequent), but on the official product page it does, just freq-check & some other resources say it doesn't. Also seems possible that it's 2G-only on the second SIM, but I think that's unlikely.
The 2nd variant I linked above I don't think (?) has any of these issues, plus it uses the same basic SoC as the Aussie & Int. variants.
Any thoughts and advice on this, are very much appreciated... :good:
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Definitely the second one.
You get the Australian CSC as soon as you pop your SIM in, software updates on time, better LTE band and carrier aggregation (LTE-A) support, more devs have the Exynos variants compared to the SD835 variant and the FD model allows 4G on SIM Slot 1, and 3G/2G on SIM Slot 2, unlike some phones which only allow 2G on Slot 2.
Sigh, I suspect my importer's going to claim they can't get it, & I'll be forced to just wear the one I have, OR pay a hefty restocking fee, BUT be without both. >.>
Late this arvo they messaged their HK-based partner &or parent co. (not sure of exact arrangements) called MyMobile (in Oz was formerly known as UniqueMobiles, but they've taken up the MM branding/naming).
Sigh, what to do, what to do... Ugh...
Given how things have evolved/progressed in my interactions with them so far;
I don't think they'll be reasonable with regards to any extra costs/penalties.
Especially if MyMobile HK claims it can't obtain the SM-G955FZKGINS SKU.
They'll prolly try to hit me with a 25% restocking fee...
If they do & they refuse to budge, I'll just wear it & never buy from them again.
I've kept everything in pristine condition, as much as can be, the main box had already been opened anyway!*
Then I'll need to find someone who can import it, or who's willing to "export".
I would greatly prefer a well-established & locally-based importer though.
One that has a presence, & ideally even a SC, in South East Queensland.
*the phone had already been turned-on and setup/configured, had to factory reset it so I could go through the normal setup process, but 1st had to work out how the heck to change the UI from Chinese to English, as it was almost impossible to navigate before that!
Murtaza/Anyone? Thank-you/GN.
jalyst said:
Murtaza/Anyone? Thank-you/GN.
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Apologies for not seeing this. Mention/quote me next time so I get a notification.
I'm not surprised it's hard for importers or anyone to get their hands on that particular variant since it's literally only being sold in India.
There's 2 things you can do, neither are easy.
1) Ask if Flipkart will ship to you in Australia and then find out if any customs duties or taxes will apply if you import a phone yourself.
2) Wait for Samsung to release the 6GB/128GB variant elsewhere.
The Pearl Black S7 edge with 128GB of storage was only launched in China and Korea first, and then it made its way to the rest of the world including Pakistan with the G935FD model number which worked everywhere.
F5king site, had a lengthy post typed-up & it lost it!!!! CBF'd typing it all up again;
Will just say some progress is being made, tis a case 3 steps forward & 2 steps back.
jalyst said:
F5king site, had a lengthy post typed-up & it lost it!!!! CBF'd typing it all up again;
Will just say some progress is being made, tis a case 3 steps forward & 2 steps back.
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Great, will you be returning the G9550 then?
murtaza02 said:
Great, will you be returning the G9550 then?
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Yeah, pricks are gunna hit me w.a 20% restocking fee, didn't have time today, will likely drop it in tomm, everything's in pristine condition, there better not be any hidden "gotchas"! I also paid $70AUD for an extended warranty service, they better not try & charge the 20% with that included in the total cost, & I expect to be FULLY refunded that $70, the phone itself was $1068 AUD, so the 20% fee should be applied only against that.
The explanation was vague/brief, but it sounds like their people in HK just don't want to get it as a once-off, generally they only like to procure these things if they're being bought in bulk. Personally think they're stupid trying to sell the G9550xxx as their 128GB option (they've sold FAR more G955FD SKU's), this 128GB variant would do much better with enthusiasts in Australia, but they've just ignored that line of thinking.
@murtaza02
1GrandTrunk is the 1st mob I approached (geezus they took their sweet time, about 6hrs before I got this, & 2 chase-up calls, 3 in total),
Dear,
We apologies for the delay. We came to see that you are willing to get Samsung Galaxy S8+ (128 GB) from the link https://shop.samsung.com/in/galaxy-s8-plus-128gb.html.
Below we have mention the estimated quotation for getting Galaxy which includes the cost of Product, Shipping Charges and Assisted Purchase charges. We haven't added local Shipping Charges. We have not included the customs charges as we are not aware of the same.
If you need the pack in 3 to 4 business days approximately after we Ship the item. The package will be send through DHL and it will be cost you $1499.
If you need the same in 5 to 7 Business days approximately after we send the item. It will be costing you $1473. Which will be shipped by Any Global Top Courier (DHL, UPS etc.,) since we have tie up with them we receive cheaper rates.
All the above Shipping carriers we will provide tracking no. where you can check the status of the package then and there.
Else if you have India debit or credit card where you can place order in website and send the package to our India warehouse. Once we receive the package we will send the pack to you. Where you can just pay shipping charges alone for us.
Below we have provided the break-up for your kind review. If the charges are fine with you. Please let us know the same. Where we will Send you a PayPal link or if you have registered with us we can send you a direct Payment link where you can pay with AMEX Card / Visa / Mastercard. Once we received your payment we will place order and do the needful.
Please let us know if you like to proceed.
Thank you.
Regards,
Jeeva
Discription Global Courier DHL
Product cost After discount (INR) 74900 74900
Assisted Purchase charges (INR) 3745 3745
Service charge 209 209
Shipping Charges 5320 6790
Total INR 84174 85644
Total USD 1403 1427
Forex exchange Charges 70.15 71.37
Total Payment 1473 1499
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I won't go through with it tonight, I'll wait till tomm. morn, to see if I get feedback from others I emailed after 1GrandTrunk.
I may also call them (& a few others) tomm. morn... Does 1GrandTrunk look legit/credible IYO?
Cheers!
jalyst said:
@murtaza02
1GrandTrunk is the 1st mob I approached (geezus they took their sweet time, about 5hrs before I got this, & 2 chase-up calls, 3 in total),
I won't go through with it tonight, I'll wait till tomm. morn, to see if I get feedback from others I emailed after 1GrandTrunk.
I may also call them (& a few others) tomm. morn... Do they look legit/credible IYO?
Cheers!
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Considering they've given you such a detailed breakdown of the fees, I guess they're legit.
Could you send me the links of the other importers you contacted?
....
@murtaza02
Mainly reaching out to folks I found in this search: https://www.google.com.au/search?q=indian+mail+forwarding+service
1GrandTrunk aren't even one of the top hits in that search, they were buried in a Qora discussion (which was one of the top hits)!
Going to bed ASAP, had waaay too many very late nights lately, time to break the bad sleeping habits/cycles & get up very early (for me) for a change. I worked odd hours for many years, so I've kept those bad patterns since starting my own business, in some ways I suspect that's just my natural circadian rhythm (we all have very different ones). Alas, mine seems to be one that the majority of people don't have, & that's not good for "living in the real world", so, time to change them! Grumble grumble.
jalyst said:
@murtaza02
Going to bed ASAP, had waaay too many very late nights lately, time to break the bad sleeping habits/cycles & get up very early (for me) for a change. I worked odd hours for many years, so I've kept those bad patterns since starting my own business, in some ways I suspect that's just my natural circadian rhythm (we all have very different ones). Alas, mine seems to be one that the majority of people don't have, & that's not good for "living in the real world", so, time to change them! Grumble grumble.
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Cheers.
Let me know if anyone else gets back to you then.
murtaza02 said:
Cheers.
Let me know if anyone else gets back to you then.
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NP, this question...
Could you send me the links of the other importers you contacted?
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Is answered in the post above in case you missed it.
And there's this post before the page wrapped-over, in case you missed it.
BR/GN.
@murtaza02
Just realised, the total cost in AUD is insane, even before all the other expenses, the cost of just the phone is $1524 AUD!
You can get the G9550 in Oz for about $500 less than that, perhaps even 550, & the 64GB G955Fxxx SKU's are much cheaper than the G9550xxx's.
I got my G9550xxx for $1068, but I had some other stipulations/requirements, else I could've easily gotten it for ~$50 cheaper.
I'm not even sure what some of those extra expenses they've listed are for, will have to ask them in the morn, ugh, this is a "no go" I think! :-S
With the starting price so high, it doesn't matter which one of these guys I go with, I don't think it's going to be worth it???
Sigh, will have to call MyMobile & tell them I want to keep this G9550 now, maybe I'll still return it & just buy a 64+4GB dual-SIM G955Fxxx from them.
Hopefully they'll ditch the the bloody restocking fee if I do that, if they won't, then there's no way I'll buy it from them!!!
Bedtime/GN
jalyst said:
@murtaza02
Just realised, the total cost in AUD is insane, even before all the other expenses, the cost of just the phone is $1524 AUD!
You can get the G9550 in Oz for about $500 less than that, perhaps even 550, & the 64GB G955Fxxx SKU's are much cheaper than the G9550xxx's.
I got my G9550xxx for $1068, but I had some other stipulations/requirements, else I could've easily gotten it for ~$50 cheaper.
I'm not even sure what some of those extra expenses they've listed are for, will have to ask them in the morn, ugh, this is a "no go" I think! :-S
With the starting price so high, it doesn't matter which one of these guys I go with, I don't think it's going to be worth it???
Sigh, will have to call MyMobile & tell them I want to keep this G9550 now, maybe I'll still return it & just buy a 64+4GB dual-SIM G955Fxxx from them.
Hopefully they'll ditch the the bloody restocking fee if I do that, if they won't, then there's no way I'll buy it from them!!!
Bedtime/GN
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That sucks man. I guess getting the 64GB G955FD will be better and then in the future if Samsung decides to launch the 6/128 variant outside India, you can always trade yours in for that variant.
@murtaza02
Is it possible that him doing it in USD is just throwing me off;
And pricing might actually be much better than what I'm seeing after doing the convert myself?
No, surely that doesn't make sense, man need sleep...
jalyst said:
@murtaza02
Is it possible that him doing it in USD is just throwing me off;
And pricing might actually be much better than what I'm seeing after doing the convert myself?
No, surely that doesn't make sense, man need sleep...
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Lol chill out, you're overthinking it.
Just go to sleep and call em tomorrow.