Power Button Not Working At All - Touch Pro, Fuze General

Searched around for a few hours and I haven't been able to find a solution, so I'm turning to XDA as always.
I was using my phone earlier today, and like always, tried to "sleep" the phone by tapping the power button at the top of my phone. My screen stayed lit and for whatever reason it wouldn't sleep, so I'm trying to figure it out.
I can't deduce if it is a hardware issue or something weird with the software or ROM that I am using. I've never had this issue before, and I'm not sure how to diagnose/fix the issue.
Sliding the keyboard awakes the phone, and I am able to use the touchscreen and keyboard with full functionality, but I am not able to turn off/sleep the phone with the power button. Any and all possible help would be greatly appreciated. Thank you all so much.

does the power button work?
does the phone drift off the sleep when you set it to sleep after 1 min of inactivity?

take out your battery put it in see if u can turn the phone on with the button if u cant its broken.

Related

turning off the XDA EXEC

Hello
How does ont turn off the XDA EXEC, i dont see any off button. the power button just turns the screen backlight on and off.
the reason why i wanted to know what it was is because i am porting my number across networks, and 02 told me to turn off my phone a number of times during the day, so that it could go into a boot up process.
There is no real way to trurn the device off, but what they will be wanting you to do is disable the phone section (do this by turning on flight mode, or by clicking on the green connections manager in the bottom and click on the phone button. Click the phone button again to turn it on.)
Start -> Programs - Wireless Manager -> All Off (This switches of the phone.
Then use the phone on/off button at the top of the screen there, to switch it back on and force your SIM to re-register with the network, which should have the desired effect your after.
Taking out the battery is the only real 'off' button.
thanks for the replies dudes
did you try holding the power button as well? that works on my wizard
not sure if it's true for all wm5 though
i held the power down button for some time and it blanked teh screen. when i held the power button again for a few seconds the screen came back to life, but this time there is no "back light(?)"
how do i get back the "back light(?)"
i held the power down button for some time and it blanked teh screen. when i held the power button again for a few seconds the screen came back to life, but this time there is no "back light(?)"
how do i get back the "back light(?)"
There remains a bug, it seems, that sometimes prevents the backlight from firing up when starting the device.
It used to happen on my XDA2i and still happens on my Exec.
I usually have to get it in a good light and go to settings and move the brightness slider to get it working.
Turning off the device, I find, is actually achieved by pressing the power switch before closing lid.
I find I get much more out of each charge if I do this rather than just close the lid.
That of course turns of the PDA functionality of the device. The radio (phone) service is still disabled via Flight Mode.
:wink:
somehow i double posted...sry
thanks for the reply
i guess by pressing the power button, the pda goes ito some sort of sleep mode, since it does not boot up later, correct?
when it is charging up using a usb cable connected to my pc, the backlight is turned of, and no amount of pressing buttons seems to turn on the backlight, is that correct?
i checked out the brightness level sliders, there are 2, the
1. on battery which is somewhere in between
2. on power which is "slided" to the left, is that its correct position?
you will probably find it will selfboot at midnight.. this appears to have been intentional in the design of all the XDA's.
Thia can be a nuisance but it is probably to do with reseting timers. alarms etc
The backlight is configured to be on/off during external power and on battery in which ever setup you choose.
The actual levels you set it at are your choice ..
I set mine to be off after 5 mins on external power i.e. when charging except when i use tomtom and want it to stay on whilst externally powered.
On these occasions I change the setting before the journey
Your original question with reference to O2 making changes that required you phone to be off, in my experience, means not having the O2 sim in the device.
thanks for the reply dude
i think my questions have exceeded the remit of this thread. i will start another thread for the backlight questions

Sleep issues possible solution

I'm working on a new sleep issue theory. very severe button bounce.
For the past 24 hours, I have been waking my gtab by placing the right end against my chest, and using a finger on the power switch, I jab the button as hard and as fast as I can.
This has so far solved the wake to birds problem. If you have this problem, try the above, as hard as brief as you can, and see if it helps.
I am a handheld hardware designer, and I REALLY do not like the metal snapdisk under tape style of button used for the power button, they do not have good life, and degrade with time.
Please post your results. May be worth a designed fix.
Jim
All my sleep/screen issues were resolved after re flashing clemsyn kernel on VEGan. I was not having any issue with TNT and moved to VEGAn and had issue every time the screen timed out.
When I would touch the power button it was either already powered off/rebooting, not waking up or not giving me the menu. Since kernel reflash, one quick push works every time.
squashpile said:
All my sleep/screen issues were resolved after re flashing clemsyn kernel on VEGan. I was not having any issue with TNT and moved to VEGAn and had issue every time the screen timed out.
When I would touch the power button it was either already powered off/rebooting, not waking up or not giving me the menu. Since kernel reflash, one quick push works every time.
Click to expand...
Click to collapse
Various roms/kernels and complete wipes have affected the problem, but none totally solved it. I'm looking for folks that currently have the problem to test this for me.
Also, if I'm on the right path, more and more gtabs are going to start to have sleep issues as the crappy buttons fail.
My wife's GTab worked flawlessly from the box for almost 2 months, now. Same kernel/rom as mine. But in the past week, she has started to get "the birds" when she pushes the power button. This trick works on hers, too.
Thanks!
Nobody else having wake from sleep issues? reboot instead of wake?
I had many sleep issues last week. Well, actually my Gtab (tnt 4.2.2), not me..
I found a temporary solution that works ok for me for a few days. Go to Android market and search for "Power Button" (there are paid version and free version). I use the free version.
Instead of pressing the POWER button to sleep or turn off the screen, I click on the "power button widget" to place my gtab to sleep. Then, I press the "VOLUME" button to turn it back on. Somehow, I found that the "POWER" button is either too sensitive or insensitive.
Good luck!
I too have had issues w/ the power button. Am currently testing sleep fixes, but really always thought in the back of my mind it might be a power button issue.
3 days ago I had my tab sitting in my Malata dock, set the alarm to wake up, went to bed 4 hrs later and my screen was black.
hit the volume rocker and no screen. hit the power button...no boot. held the power button...no change. kept pushing buttons randomly and tablet finally rebooted after 30 mins of dinking around w/ the buttons.
I also have issues w/ the power button getting pressed w/ my chest. sometimes it powers down, sometimes it goes to sleep.
tested w/ button pushing styles.
1. quick press will either put it to sleep, or give the prompt window. It's random.
2. long press will produce the same results.
3. quick press to go to sleep then quick press again to wake, then quick press gives option window of sleep or shut down.
cannot replicate any sequence as each type of press gives different results.
I was beginning to think my sleep issue was software, but it may seem to be an issue w/ the power button.
I wonder if its a memory leakage issue?
It happens to me but I assume its all the apps running, some trying to access the net while asleep . For me its not button related: its a crashed system. Sometimes reboot is longer.
this is a known issue. If you wait it eventually wakes up, reading over the dev change log this was mentioned. Not the button, but it might be if it keeps being over pressed
tyy10002 said:
I had many sleep issues last week. Well, actually my Gtab (tnt 4.2.2), not me..
I found a temporary solution that works ok for me for a few days. Go to Android market and search for "Power Button" (there are paid version and free version). I use the free version.
Instead of pressing the POWER button to sleep or turn off the screen, I click on the "power button widget" to place my gtab to sleep. Then, I press the "VOLUME" button to turn it back on. Somehow, I found that the "POWER" button is either too sensitive or insensitive.
Good luck!
Click to expand...
Click to collapse
I have tried the "tap tap" app (power button) app + using the volumn to wake up my tablet. It has been working for a few days without any issues and around 50+ (sleep + wake).
I also noticed that I only have the issue when connected to power adapter.
Running from battery does not produce the issues above, only while connected to adapter.
That seems more like a hardware related power management issue.
I've only noticed the power off /sleep problem when docked.
I also have no idea how I get it to wake up, I usually just mash random buttons for a bit and it boots.
gtablet4us said:
I have tried the "tap tap" app (power button) app + using the volumn to wake up my tablet. It has been working for a few days without any issues and around 50+ (sleep + wake).
Click to expand...
Click to collapse
Same here, the tap tap app works great for me. It shouldn't be necessary, but it's not that big of a deal and something I can live with for the price I paid for the tablet.
I installed Tap Tap and it works great for going to sleep. How do you get the Volume to wake up the tab? Is there another app to install?
jmdearras said:
Nobody else having wake from sleep issues? reboot instead of wake?
Click to expand...
Click to collapse
It seems that rebooting after sleep is depending on the what the apps do. On TNT 2.4 by roebeet, installing Google skymap will cause it to reboot when trying to resume from sleep.
On 4.2.5, installing TScalibration causes the same problem. I had to restore from a backup to fix it. It seems that if the app dives deep into the hardware, the problem occurs.
jhermit said:
I installed Tap Tap and it works great for going to sleep. How do you get the Volume to wake up the tab? Is there another app to install?
Click to expand...
Click to collapse
I didn't do anything, it just works that way, I hit the volume down key and the tablet wakes up...
I just got a new gTab and installed TnT Lite 4.3.2 last night. Anytime my screen turns off the device is done, I can't wake it back up. Tap Tap App turns the screen off but pressing the volume or power button doesn't bring it back. Just a long press on the power restarts the device.
I've run across something potentially interesting (or perhaps already known, speaking as a wooting noob), but I had Pandora playing once when I put my gtab to sleep and had the waking problem. I could still hear music, but no physical or capacitive button would wake the system back up. Ended up holding down the power button for a few seconds to turn off, then again to boot it.
I can't consistently reproduce the issue, but maybe it's a button problem more than a sleeping problem. btw this was on TnTL 4.3.2.
nebunezzar said:
I've run across something potentially interesting (or perhaps already known, speaking as a wooting noob), but I had Pandora playing once when I put my gtab to sleep and had the waking problem. I could still hear music, but no physical or capacitive button would wake the system back up. Ended up holding down the power button for a few seconds to turn off, then again to boot it.
I can't consistently reproduce the issue, but maybe it's a button problem more than a sleeping problem. btw this was on TnTL 4.3.2.
Click to expand...
Click to collapse
I just tried that and had the same issue. Music kept playing, clicking on the volume rocker would make the volume go up and down but nothing would bring the display back on.
I can reproduce this behavior anytime my screen turns off.
I wanted to update my experience... I've switched to running the cyanogenmod 7 beta2. The sleep issue has gone from something that happens anytime the screen turns off to being a random occurrence. I've gone an entire day without seeing it at all and the next day it has happened a couple times.
While I certainly agree that the power button is somewhat squirrely, I've found that installing "Load Monitor" and setting it up to prevent deep sleep remedies the sleep issue.
I just reflashed Vegan last night and had the "sleep of death" problem consistently. Put Load Monitor on and the issue goes away.

Power button not always waking from sleep on first press

Since the last update it seems that when I try to wake my surface from sleep, often the first press of the power button doesn't wake it and I have to press it again. Doesn't seem to be based on how hard or where I press on the button, and I'm extremely careful with my electronics so it hasn't been dropped or damaged.
Anyone else having this problem?
I've noticed this too, I just assumed it was my device being odd. I've actually thought it was dead and went to plug it in only to have it come on with like 70% battery.
reset it
go to settings->change PC settings->General->Refresh your PC without affecting your files.
i deleted the filed windows.old later and it is all good
pfroo40 said:
Since the last update it seems that when I try to wake my surface from sleep, often the first press of the power button doesn't wake it and I have to press it again. Doesn't seem to be based on how hard or where I press on the button, and I'm extremely careful with my electronics so it hasn't been dropped or damaged.
Anyone else having this problem?
Click to expand...
Click to collapse
its the new firmware...
After the recent upgrade you have to a long press to turn it on...
Same thing happening for me too. Not all the time but some time.
I noticed that it actually works on the first press, but takes some time to do. You just press it a second time before it can start the screen. May be caused by the new update though.
EDIT:
It takes about the same time to wake up like opening the touch/type cover. Maybe it got something to do with that?
1. Could be you're not pressing it firmly enough
2. Are you doing it right after you hibernate/sleep/shut it down? Because it takes a while if you do that.
3. Could be a faulty power button
4. I've had / noticed no problems in delay with the power button (could be it's such a insignificant thing to me that I don't seem to notice it)
I have de same problem since last update
Same Problem here.
I've occasionally seen this on my surface pro too. I think it mainly happens when I close the device and it goes to sleep or whatever and I try to turn it on again pretty quickly. But when you think about it, this is the same way a regular notebook would respond because it is still shutting itself down while you are trying to start it back up. We have just been spoiled with phones and tablets and expect an instant response.
If it is happening from a cold boot, then there might be some type of mechanical issue with your surface, because I've never had that problem.
it depends for me, if it is in sleep mode, clicking it once will wake it immediately, if it is hibernated, you need to hold it a little bit longer, it just behaves exactly like laptop's power button, if it is plugged, pressing once will turn it on too.
I have noticed the power button issue since the last update, I've also noticed my keyboard seems to disconnect as well if I use the device flat..
Same for me, but only if I didn't use it for some time.
Trig0r said:
I have noticed the power button issue since the last update, I've also noticed my keyboard seems to disconnect as well if I use the device flat..
Click to expand...
Click to collapse
This! Sometimes my keyboard goes wild and starts writing the last letter I typed in an endless loop (until I disconnect the touchtype keyboard
me too. to wake the device from deep sleep need a long press.
just a short press or use windows button is required if screen just turned black.
i called microsoft customer care and their devices did it too.
must be result of a recent patch
Do they consider it to be a bug though?

[Q] MY4GS Physical Buttons do not work randomly

When I turn on my phone sometimes non of the physical buttons will work, including the power button, so when the screen turns off I have no way to turn it back on. All I can do is pull the battery and wait to see if the next time it starts up it'll work. Using the slide will sometimes turn off the screen but the phone will still act as if the screen is on, so I have to turn it off and back on. And, still, sometimes opening the slide will disable all the physical buttons and I have to pull the battery and hope it will work. And sometimes I don't have to open the slide at all and the buttons will still stop working after a day or a few hours.
I know there has to be a physical problem, but why would the power button work every time when it's already off, but (today) 1 of 6 times after the phone booted up?
Thanks in advance.
GiftigDegen said:
When I turn on my phone sometimes non of the physical buttons will work, including the power button, so when the screen turns off I have no way to turn it back on. All I can do is pull the battery and wait to see if the next time it starts up it'll work. Using the slide will sometimes turn off the screen but the phone will still act as if the screen is on, so I have to turn it off and back on. And, still, sometimes opening the slide will disable all the physical buttons and I have to pull the battery and hope it will work. And sometimes I don't have to open the slide at all and the buttons will still stop working after a day or a few hours.
I know there has to be a physical problem, but why would the power button work every time when it's already off, but (today) 1 of 6 times after the phone booted up?
Thanks in advance.
Click to expand...
Click to collapse
Check your water damage indicator. I've had similar experiences with other phones, specifically one that went for a swim in the toilet. Water damage could explain it.
My other thought was the connector used for the keyboard, but i don't think that would affect the power button or the buttons below the screen.
If you dig through some of the posts, i believe you will find a guide on tearing this phone down. It may give you a good idea of how the device is put together and where to potentially look for failure.
*ninja edit*
Found the teardown guide: http://forum.xda-developers.com/showthread.php?t=1586028
The front buttons (home, menu, back, search and trackpad) are on one ribon cable
The power, volume buttons are on a different ribbon cable
and last the camera button is on it's own cable.
I suspect you have a rom problem if you are lossing all button functionality at once. Have you tried the keyboard home, menu, back, search buttons when it locks up?
I would do a factory reset if you are on the stock rom or reflash the rom you are using.
And if changing firmware/software dosent help know all buttons come down to the main flex
Sent from my Nexus One using xda app-developers app
I was able to buy a used phone and from its and this phone's parts made a working phone. There was a problem with the flex cable that was causing the buttons to stop working when I slid the phone open.
Sent from my myTouch_4G_Slide using xda app-developers app

[Q] Power button faulty only when device is on

I appear to have trouble with my device's power button. I have a Pantech Sky Vega Racer 2 A830S which I took out of the box after a month in storage. It seemed okay the first few hours, but I started to notice that I could NOT put the phone into sleep when pressing on the power button once. It works like 1/10 presses. Sometimes, it even seems to do an extended hold even after just pressing once since the "power off, restart and sound profiles" popup appears.
Thankfully, the power button isn't doesn't seem to have a problem when the phone is off. When the phone is off, I can turn on the phone 100% of the time. Heck, when I remove the battery for a few minutes and turn on the phone again, the power button functions perfectly and I can sleep and wake with just a single press, no matter how fast I do it. Half an hour later it starts going haywire again. It appears this problem is truly isolated to when the phone is turned on. What could the problem be? It doesn't appear to be the physical power button mechanism. Could it be the battery or something power related shorting the buttons or something? The problem seems to be electrical in nature and I'm at the end of my wits here.
Any advice is appreciated. Thanks in advance.
SymphonyX7 said:
I appear to have trouble with my device's power button. I have a Pantech Sky Vega Racer 2 A830S which I took out of the box after a month in storage. It seemed okay the first few hours, but I started to notice that I could NOT put the phone into sleep when pressing on the power button once. It works like 1/10 presses. Sometimes, it even seems to do an extended hold even after just pressing once since the "power off, restart and sound profiles" popup appears.
Thankfully, the power button isn't doesn't seem to have a problem when the phone is off. When the phone is off, I can turn on the phone 100% of the time. Heck, when I remove the battery for a few minutes and turn on the phone again, the power button functions perfectly and I can sleep and wake with just a single press, no matter how fast I do it. Half an hour later it starts going haywire again. It appears this problem is truly isolated to when the phone is turned on. What could the problem be? It doesn't appear to be the physical power button mechanism. Could it be the battery or something power related shorting the buttons or something? The problem seems to be electrical in nature and I'm at the end of my wits here.
Any advice is appreciated. Thanks in advance.
Click to expand...
Click to collapse
hw button got jammed!!
try cleaning it up
be carefull!!!
Yeah I'd get some can air for computers and spray it. You may just have a piece of dirt lodged in there. In the mean time you could download an app that can put your device to sleep when you click on it I believe.
Sent from my YP-G1 using xda app-developers app

Categories

Resources