Power button not always waking from sleep on first press - Microsoft Surface

Since the last update it seems that when I try to wake my surface from sleep, often the first press of the power button doesn't wake it and I have to press it again. Doesn't seem to be based on how hard or where I press on the button, and I'm extremely careful with my electronics so it hasn't been dropped or damaged.
Anyone else having this problem?

I've noticed this too, I just assumed it was my device being odd. I've actually thought it was dead and went to plug it in only to have it come on with like 70% battery.

reset it
go to settings->change PC settings->General->Refresh your PC without affecting your files.
i deleted the filed windows.old later and it is all good
pfroo40 said:
Since the last update it seems that when I try to wake my surface from sleep, often the first press of the power button doesn't wake it and I have to press it again. Doesn't seem to be based on how hard or where I press on the button, and I'm extremely careful with my electronics so it hasn't been dropped or damaged.
Anyone else having this problem?
Click to expand...
Click to collapse

its the new firmware...
After the recent upgrade you have to a long press to turn it on...

Same thing happening for me too. Not all the time but some time.

I noticed that it actually works on the first press, but takes some time to do. You just press it a second time before it can start the screen. May be caused by the new update though.
EDIT:
It takes about the same time to wake up like opening the touch/type cover. Maybe it got something to do with that?

1. Could be you're not pressing it firmly enough
2. Are you doing it right after you hibernate/sleep/shut it down? Because it takes a while if you do that.
3. Could be a faulty power button
4. I've had / noticed no problems in delay with the power button (could be it's such a insignificant thing to me that I don't seem to notice it)

I have de same problem since last update

Same Problem here.

I've occasionally seen this on my surface pro too. I think it mainly happens when I close the device and it goes to sleep or whatever and I try to turn it on again pretty quickly. But when you think about it, this is the same way a regular notebook would respond because it is still shutting itself down while you are trying to start it back up. We have just been spoiled with phones and tablets and expect an instant response.
If it is happening from a cold boot, then there might be some type of mechanical issue with your surface, because I've never had that problem.

it depends for me, if it is in sleep mode, clicking it once will wake it immediately, if it is hibernated, you need to hold it a little bit longer, it just behaves exactly like laptop's power button, if it is plugged, pressing once will turn it on too.

I have noticed the power button issue since the last update, I've also noticed my keyboard seems to disconnect as well if I use the device flat..

Same for me, but only if I didn't use it for some time.

Trig0r said:
I have noticed the power button issue since the last update, I've also noticed my keyboard seems to disconnect as well if I use the device flat..
Click to expand...
Click to collapse
This! Sometimes my keyboard goes wild and starts writing the last letter I typed in an endless loop (until I disconnect the touchtype keyboard

me too. to wake the device from deep sleep need a long press.
just a short press or use windows button is required if screen just turned black.
i called microsoft customer care and their devices did it too.
must be result of a recent patch

Do they consider it to be a bug though?

Related

Sleep issues possible solution

I'm working on a new sleep issue theory. very severe button bounce.
For the past 24 hours, I have been waking my gtab by placing the right end against my chest, and using a finger on the power switch, I jab the button as hard and as fast as I can.
This has so far solved the wake to birds problem. If you have this problem, try the above, as hard as brief as you can, and see if it helps.
I am a handheld hardware designer, and I REALLY do not like the metal snapdisk under tape style of button used for the power button, they do not have good life, and degrade with time.
Please post your results. May be worth a designed fix.
Jim
All my sleep/screen issues were resolved after re flashing clemsyn kernel on VEGan. I was not having any issue with TNT and moved to VEGAn and had issue every time the screen timed out.
When I would touch the power button it was either already powered off/rebooting, not waking up or not giving me the menu. Since kernel reflash, one quick push works every time.
squashpile said:
All my sleep/screen issues were resolved after re flashing clemsyn kernel on VEGan. I was not having any issue with TNT and moved to VEGAn and had issue every time the screen timed out.
When I would touch the power button it was either already powered off/rebooting, not waking up or not giving me the menu. Since kernel reflash, one quick push works every time.
Click to expand...
Click to collapse
Various roms/kernels and complete wipes have affected the problem, but none totally solved it. I'm looking for folks that currently have the problem to test this for me.
Also, if I'm on the right path, more and more gtabs are going to start to have sleep issues as the crappy buttons fail.
My wife's GTab worked flawlessly from the box for almost 2 months, now. Same kernel/rom as mine. But in the past week, she has started to get "the birds" when she pushes the power button. This trick works on hers, too.
Thanks!
Nobody else having wake from sleep issues? reboot instead of wake?
I had many sleep issues last week. Well, actually my Gtab (tnt 4.2.2), not me..
I found a temporary solution that works ok for me for a few days. Go to Android market and search for "Power Button" (there are paid version and free version). I use the free version.
Instead of pressing the POWER button to sleep or turn off the screen, I click on the "power button widget" to place my gtab to sleep. Then, I press the "VOLUME" button to turn it back on. Somehow, I found that the "POWER" button is either too sensitive or insensitive.
Good luck!
I too have had issues w/ the power button. Am currently testing sleep fixes, but really always thought in the back of my mind it might be a power button issue.
3 days ago I had my tab sitting in my Malata dock, set the alarm to wake up, went to bed 4 hrs later and my screen was black.
hit the volume rocker and no screen. hit the power button...no boot. held the power button...no change. kept pushing buttons randomly and tablet finally rebooted after 30 mins of dinking around w/ the buttons.
I also have issues w/ the power button getting pressed w/ my chest. sometimes it powers down, sometimes it goes to sleep.
tested w/ button pushing styles.
1. quick press will either put it to sleep, or give the prompt window. It's random.
2. long press will produce the same results.
3. quick press to go to sleep then quick press again to wake, then quick press gives option window of sleep or shut down.
cannot replicate any sequence as each type of press gives different results.
I was beginning to think my sleep issue was software, but it may seem to be an issue w/ the power button.
I wonder if its a memory leakage issue?
It happens to me but I assume its all the apps running, some trying to access the net while asleep . For me its not button related: its a crashed system. Sometimes reboot is longer.
this is a known issue. If you wait it eventually wakes up, reading over the dev change log this was mentioned. Not the button, but it might be if it keeps being over pressed
tyy10002 said:
I had many sleep issues last week. Well, actually my Gtab (tnt 4.2.2), not me..
I found a temporary solution that works ok for me for a few days. Go to Android market and search for "Power Button" (there are paid version and free version). I use the free version.
Instead of pressing the POWER button to sleep or turn off the screen, I click on the "power button widget" to place my gtab to sleep. Then, I press the "VOLUME" button to turn it back on. Somehow, I found that the "POWER" button is either too sensitive or insensitive.
Good luck!
Click to expand...
Click to collapse
I have tried the "tap tap" app (power button) app + using the volumn to wake up my tablet. It has been working for a few days without any issues and around 50+ (sleep + wake).
I also noticed that I only have the issue when connected to power adapter.
Running from battery does not produce the issues above, only while connected to adapter.
That seems more like a hardware related power management issue.
I've only noticed the power off /sleep problem when docked.
I also have no idea how I get it to wake up, I usually just mash random buttons for a bit and it boots.
gtablet4us said:
I have tried the "tap tap" app (power button) app + using the volumn to wake up my tablet. It has been working for a few days without any issues and around 50+ (sleep + wake).
Click to expand...
Click to collapse
Same here, the tap tap app works great for me. It shouldn't be necessary, but it's not that big of a deal and something I can live with for the price I paid for the tablet.
I installed Tap Tap and it works great for going to sleep. How do you get the Volume to wake up the tab? Is there another app to install?
jmdearras said:
Nobody else having wake from sleep issues? reboot instead of wake?
Click to expand...
Click to collapse
It seems that rebooting after sleep is depending on the what the apps do. On TNT 2.4 by roebeet, installing Google skymap will cause it to reboot when trying to resume from sleep.
On 4.2.5, installing TScalibration causes the same problem. I had to restore from a backup to fix it. It seems that if the app dives deep into the hardware, the problem occurs.
jhermit said:
I installed Tap Tap and it works great for going to sleep. How do you get the Volume to wake up the tab? Is there another app to install?
Click to expand...
Click to collapse
I didn't do anything, it just works that way, I hit the volume down key and the tablet wakes up...
I just got a new gTab and installed TnT Lite 4.3.2 last night. Anytime my screen turns off the device is done, I can't wake it back up. Tap Tap App turns the screen off but pressing the volume or power button doesn't bring it back. Just a long press on the power restarts the device.
I've run across something potentially interesting (or perhaps already known, speaking as a wooting noob), but I had Pandora playing once when I put my gtab to sleep and had the waking problem. I could still hear music, but no physical or capacitive button would wake the system back up. Ended up holding down the power button for a few seconds to turn off, then again to boot it.
I can't consistently reproduce the issue, but maybe it's a button problem more than a sleeping problem. btw this was on TnTL 4.3.2.
nebunezzar said:
I've run across something potentially interesting (or perhaps already known, speaking as a wooting noob), but I had Pandora playing once when I put my gtab to sleep and had the waking problem. I could still hear music, but no physical or capacitive button would wake the system back up. Ended up holding down the power button for a few seconds to turn off, then again to boot it.
I can't consistently reproduce the issue, but maybe it's a button problem more than a sleeping problem. btw this was on TnTL 4.3.2.
Click to expand...
Click to collapse
I just tried that and had the same issue. Music kept playing, clicking on the volume rocker would make the volume go up and down but nothing would bring the display back on.
I can reproduce this behavior anytime my screen turns off.
I wanted to update my experience... I've switched to running the cyanogenmod 7 beta2. The sleep issue has gone from something that happens anytime the screen turns off to being a random occurrence. I've gone an entire day without seeing it at all and the next day it has happened a couple times.
While I certainly agree that the power button is somewhat squirrely, I've found that installing "Load Monitor" and setting it up to prevent deep sleep remedies the sleep issue.
I just reflashed Vegan last night and had the "sleep of death" problem consistently. Put Load Monitor on and the issue goes away.

Revolution ROM sleep button INOP.

My Sensation has the Revolution HD3.6.2 by Mike. I started having issues with my sleep button where it would stop responding occasionally until eventually it would stop responding altogether when the phone was on and I could not put to sleep or wake up at all. Now, if I plug into charger with battery out then install battery it will not boot automatically or with holding power button at all. When removing charger it will boot automatically because the phone thinks the power button is always depressed. I have taken the phone case off and cleaned the area many times and it physically clicks normal with no response. I was going to try an updated ROM to see if this was a programming issue however since the phone thinks the power button is always depressed I can not use ROM manager, right when I click down or up it automatically loads that option. The rest of the phone works perfectly and do not want to replace due to a failed sleep/power button, are there options to working around the power button or anything else I should be doing?
Thanks
So I have a bricked Sensation?
ChillOutWayne said:
So I have a bricked Sensation?
Click to expand...
Click to collapse
ok then
It's not bricked. Don't worry software is fine. Sounds like a hardware fault that the power button contact has worn out.

[Q] Screen won't turn on/can't boot

I think my problems began when I installed the OTA 4.2 update recently. The entire system bogged down and became pretty much unusuable. Often, I had to press the power button 3-4 times to turn on the screen if the screen timed out. Sometimes I would have to wait for at least 5 minutes before I could wake the screen again.
But since a week, I can't get my Transformer Infinity to wake up, at all. When I press the power button nothing happens. If I hold it for a long period of time (10 seconds) it gives a short buzz, but nothing visible happens otherwise.
I have tried pretty much everything I can imagine now. I have even tried to drain the battery completely (then absolutely nothing happens when I press the power button) and re-charge the device, but the problem persists. I have tried to start it connected to the keyboard dock and without, but for no reason.
Connecting the TF to a desktop computer doesn't seem to do anything either.
Please, can anyone give me a hint?
Hrafnahnef said:
I think my problems began when I installed the OTA 4.2 update recently. The entire system bogged down and became pretty much unusuable. Often, I had to press the power button 3-4 times to turn on the screen if the screen timed out. Sometimes I would have to wait for at least 5 minutes before I could wake the screen again.
But since a week, I can't get my Transformer Infinity to wake up, at all. When I press the power button nothing happens. If I hold it for a long period of time (10 seconds) it gives a short buzz, but nothing visible happens otherwise.
I have tried pretty much everything I can imagine now. I have even tried to drain the battery completely (then absolutely nothing happens when I press the power button) and re-charge the device, but the problem persists. I have tried to start it connected to the keyboard dock and without, but for no reason.
Connecting the TF to a desktop computer doesn't seem to do anything either.
Please, can anyone give me a hint?
Click to expand...
Click to collapse
Sorry, but I think it's time to call Asus Tech support for an RMA.
Hrafnahnef said:
I think my problems began when I installed the OTA 4.2 update recently. The entire system bogged down and became pretty much unusuable. Often, I had to press the power button 3-4 times to turn on the screen if the screen timed out. Sometimes I would have to wait for at least 5 minutes before I could wake the screen again.
But since a week, I can't get my Transformer Infinity to wake up, at all. When I press the power button nothing happens. If I hold it for a long period of time (10 seconds) it gives a short buzz, but nothing visible happens otherwise.
I have tried pretty much everything I can imagine now. I have even tried to drain the battery completely (then absolutely nothing happens when I press the power button) and re-charge the device, but the problem persists. I have tried to start it connected to the keyboard dock and without, but for no reason.
Connecting the TF to a desktop computer doesn't seem to do anything either.
Please, can anyone give me a hint?
Click to expand...
Click to collapse
Hmm i often have he issue with needed to press the power button a few times to wake the screen. Just thought it was 'one of those things' hope this doesn't happen.
KinetiClutch said:
Hmm i often have he issue with needed to press the power button a few times to wake the screen. Just thought it was 'one of those things' hope this doesn't happen.
Click to expand...
Click to collapse
Actually, I have had that problem for months, and I thought it was "on of those things" too, but it instantly got worse after my 4.2 update. Up until last week when it just stopped turning on again all of a sudden.
I have also tried plugging the MicroHDMI to a larger screen, but the screen just complains that there is no signal in the HDMI cable.
I have contacted my local ASUS support in a vain hope they can direct me at a solution that doesn't involve me loosing my device for a lengthy period of time and getting it back without my precious (un-backuped:crying vacation photos.
Hrafnahnef said:
Actually, I have had that problem for months, and I thought it was "on of those things" too, but it instantly got worse after my 4.2 update. Up until last week when it just stopped turning on again all of a sudden.
I have also tried plugging the MicroHDMI to a larger screen, but the screen just complains that there is no signal in the HDMI cable.
I have contacted my local ASUS support in a vain hope they can direct me at a solution that doesn't involve me loosing my device for a lengthy period of time and getting it back without my precious (un-backuped:crying vacation photos.
Click to expand...
Click to collapse
A lesson learn, I always keep all my stuff on sdcard, never on internal storage.
Same Problem Here
I just got my tf700t April 17, and I used it for a few days and did the updates before going on vacation for a week. After a few days on vacation, I noticed the volume rocker wasn't responding all the time. I tried to restart the tablet, and once it shut off, it never came back on. Same issues as original post... Screen doesn't turn on. If I hold the power button down for 10 seconds it vibrates, but nothing happens. Very upset to spend this kind of money on a tablet to not even be able to use it for a week. I will be sending it in for RMA... I have tried everything in every post to try and fix the problem, but the screen just doesn't want to turn on. Hope Asus will be quick about it!!!
Keith

[Q] Power button faulty only when device is on

I appear to have trouble with my device's power button. I have a Pantech Sky Vega Racer 2 A830S which I took out of the box after a month in storage. It seemed okay the first few hours, but I started to notice that I could NOT put the phone into sleep when pressing on the power button once. It works like 1/10 presses. Sometimes, it even seems to do an extended hold even after just pressing once since the "power off, restart and sound profiles" popup appears.
Thankfully, the power button isn't doesn't seem to have a problem when the phone is off. When the phone is off, I can turn on the phone 100% of the time. Heck, when I remove the battery for a few minutes and turn on the phone again, the power button functions perfectly and I can sleep and wake with just a single press, no matter how fast I do it. Half an hour later it starts going haywire again. It appears this problem is truly isolated to when the phone is turned on. What could the problem be? It doesn't appear to be the physical power button mechanism. Could it be the battery or something power related shorting the buttons or something? The problem seems to be electrical in nature and I'm at the end of my wits here.
Any advice is appreciated. Thanks in advance.
SymphonyX7 said:
I appear to have trouble with my device's power button. I have a Pantech Sky Vega Racer 2 A830S which I took out of the box after a month in storage. It seemed okay the first few hours, but I started to notice that I could NOT put the phone into sleep when pressing on the power button once. It works like 1/10 presses. Sometimes, it even seems to do an extended hold even after just pressing once since the "power off, restart and sound profiles" popup appears.
Thankfully, the power button isn't doesn't seem to have a problem when the phone is off. When the phone is off, I can turn on the phone 100% of the time. Heck, when I remove the battery for a few minutes and turn on the phone again, the power button functions perfectly and I can sleep and wake with just a single press, no matter how fast I do it. Half an hour later it starts going haywire again. It appears this problem is truly isolated to when the phone is turned on. What could the problem be? It doesn't appear to be the physical power button mechanism. Could it be the battery or something power related shorting the buttons or something? The problem seems to be electrical in nature and I'm at the end of my wits here.
Any advice is appreciated. Thanks in advance.
Click to expand...
Click to collapse
hw button got jammed!!
try cleaning it up
be carefull!!!
Yeah I'd get some can air for computers and spray it. You may just have a piece of dirt lodged in there. In the mean time you could download an app that can put your device to sleep when you click on it I believe.
Sent from my YP-G1 using xda app-developers app

Nexus 5 Random Shutdown Frequent Problem

I don't understand how exactly can I explain the situation, but I'll be as specific as I can. Please try to understand and help me from this.
My Nexus 5 is on Marshmallow without any roots etc ever. Now, the problem goes like this:
Suppose I press power button once, then screen should turn on/off once. Now this which happens normally in any phone happens in mine for first few times, then it starts like if I press power button once to turn screen off, it goes from off and turns back on, I again press power button, again from on it goes off and back on, this keeps on happening until I try my luck for it to off, but then sometimes it happens like after so much pressing it eventually show me "power off" option on screen(which generally should open if I hold the power button). Now once I encounter this "power off", no matter what I do, I power off/not, it'll automatically turn off, and this happened atleast 10+ times till date. So finally whenever I encounter "power off" option, which sometimes comes when I try to turn screen on or sometimes off, but never I hold the power button, but finally even If I don't click on power off, it'll power off.
And that isn't yet strange till there, normally now "Google" shows on screen when device is powered on, but here after encountering "power off" it shows "Google" and turns off.
This problem has happened to me from maybe starting a week ago, atfirst I ruled it as maybe hardware problem, cause after 3 factory resets, nothing changed, but then when I did wipe system cache and data format from recovery screen, everything got resolved. But this too remained for 2-3 days, again same problem started after it, I this time cleared system cache from recovery, and this time too it helped somewhat. so I can atleast say that it isn't a hardware power button problem, but something which I don't know what, always creating problems from software.
Now this problem has developed itself, because now the power button is kinda working okay, but now the "power off" comes on screen automatically, I can say once-twice a day, and as explained 'n' times before, once I encounter this, mobile turns off.
So everytime I've to turn phone on after this, and pray that it doesn't repeat, but it's yet going on, and i'm so pissed off by this phone, I regret buying this, honestly as till now mentioned I tried whatever I could/I knew, but nothing, nothing's helping me.
Also the problem intensifies when phone is on charge & "power off" is encountered, then the phone goes to turning off and "Google" is shown, then it shows "Google" then turns off, then it shows "Google" then turns off, and this loop keeps on going.
Finally I hope i'm as clear as possible, if someone can please help, I can guarantee any kind of format will just resolve the problem for few days only, and hardware power button problem i'm not feeling it as formats basically help it great, but anyway if I'm going wrong somewhere/need proper explanation somewhere then please tell but resolve this asap.
Phone's from India and it's been 1 year since bought and atleast a month from the Marshmallow OTA update and this problem started randomly without me doing anything I guess from a week ago.
I think you should take a look at that power button.
It's your battery. I was having the same problem with my nexus, I replaced the battery and the reboots are gone.
Mine did this exact thing a couple of weeks ago. really annoying and couldn't put my finger on it, until i got so annoyed that when it came up with the power off notification I repeatedly pressed the power button for maybe 20 times, this resolved it for a few days, though to be honest, the best advice that someone posted, was that a sharp shock to the side of the phone that the button is on resolved it, been over a week now and it's been fine.
I put it down to the case i had on it, harbouring small dirt that was getting into the button housing and interfering.
try it out, failing that, perhaps a new power button, i did have one in my ebay basket, though i don't need to go down that route, not for the foreseeable anyway.
**edit
incidentally, i went down the software route too wiping caches etc. no avail.

Categories

Resources